Loading...
HomeMy WebLinkAboutRESPONSE - RFP - P1106 TRANSFORT MOBILE VIDEO SECURITY SYSTEM1 kR/NT POWERING ACTIONABLE INTELLIGENCE Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 80234 303.450.5904 Mary.McAleer@Verint.com www.verint.com AERINT POWERING ACTIONABLE INTELLIGENCE Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 80234 303.450.5904 Mary. McAleer@Verint.com Iww.verint.com 2.0 References The Verint Mobile Transit business alone includes installations of over 14,000 DVRs in more than a dozen countries. These installations include all sizes of customer base - from transit agencies with only a handful of DVRs, to those of 1,000 or more units. The result is a mobile solution that is widely accepted as the most feature rich, robust, and reliable on the market today. In the past 9 months, Verint mobile video solutions have been selected for installation in over 1,500 transit buses in the North America alone. In addition, Verint released new software in late 2007. Since that time, more than 650+ inputs have been installed running on the new software. Verint's Mobile video customer base is too extensive to list in its entirety in this document, but a selection of these leading transit agencies can be found below: 2.1 U.S. Sample Installations U.S. Transit Agency Clty/State # of vehicles Foothill Transit Los Angeles, California 325 buses VTA Santa Clara, California 325 buses City of Amarillo Transit Amarillo, Texas 23 buses The "T" Ft. Worth, Texas 165 buses Iowa City and Coralville Transit Iowa City, Iowa 23 buses Hillsborough Area Regional Transit Tampa Bay, Florida 200 buses DART Des Moines, Iowa 45 buses The "B" Corpus Christi, Texas 28 buses COPTA Oklahoma City, Oklahoma 90 buses 2.2 International Sample Installations City/Country # of vehicles Berlin, Germany 1,400 buses Gothenburg, Sweden 950 systems mix of buses and light rail train London, England 700 buses Lisbon, Portugal 400 buses Hamburg, Germany 750 buses City/Country # of vehicles Geneva, Switzerland 130 systems mix of buses and light rail train Dortmund, Germany 750 systems mix of buses and light rail train Norway, Finland & Denmark 1,200 buses Milan, Italy 120 buses Rouen, France 160 systems mix of buses and light rail train Warsaw, Poland 120 systems mix of buses and light rail train Zagreb, Croatia 120 train sets Paris, France 30 buses 2.3 References Verint has provided five (5) North American based references. A summary of the five reference projects is included in this section, with contact information. Verint would be happy to provide additional references to Transfort upon request. Olympia, Washinoton (Intercity Transit) Proiect Company Name & Address: Point of Contact: • Phone: • Email: Intercity Transit 526 Pattison SE Olympia, Washington 98501 Ms. Marilyn Hemmann 360.705.5833 mhemmann@intercitytransit.com Description of Work Comoleted Scope of the project included the following • Entire fixed route and paratransit fleet (68 fixed route and 30 paratransit) • Networked video and audio recording • Four (4) to Six (6) Internal Cameras • One channel of audio • Various discrete events including emergency switch Project built around an agreed upon schedule that included items such as: • Development of schedule • Pilot installations on each bus type • Integration testing with Trapeze equipment • On -site approval of each bus installation by customer • Training of customer operations, security and maintenance personnel • Final acceptance test of installed equipment Dollar Amount of Contract: $667K Year Installed: 2007 • Time required to complete project: 3 months Verint Representative: John White, National Sales Manager -Transit Systems Foothill Transit Project Company Name & Address, Foothill Transit 100 North Barranca Avenue, Suite 100 West Covina, California 91791 Point of Contact: Mr. George Karbowski, Director of Operations and Maintenance • Phone: 626-967-2274 x246 • Email: gkarbowski@foothilltransit.org Description of Work Completed Scope of the project included the following: • Entire fixed route fleet (325 vehicles) • Networked video and audio recording • Six (6) Internal Cameras installed on 30 and 40 foot vehicles • Nine (9) Internal Cameras installed on 60 foot articulated vehicles • Two channels of audio • G-Force (Impact) Sensor • Various discrete events including emergency switch • Integrated video download with Orbital installed 802.11g wireless. Project built around an agreed upon schedule that included items such as: • Development of schedule • Pilot installations on each bus type • Integration testing with Orbital equipment • On -site approval of each bus installation by customer • Training of customer operations, security and maintenance personnel • Final acceptance test of installed equipment Dollar Amount of Contract: $1.8M Year Installed: 2006 • Time required to complete project: 5 months Verint Representative: John White, National Sales Manager -Transit Systems Oklahoma City Project Company Name & Address• Oklahoma City Metro Transit 300 SW 71" Oklahoma City, OK 73109 Point of Contact: Mr. Mark Pritchard • Phone: 405-297-2777 Description of Work Completed: Scope of the project included the following: • Entire fixed route and paratransit fleet, total of 94 vehicles • Networked video and audio recording • Six (6) Internal Cameras • Various discrete events including emergency switch • Includes 802.11g wireless • Future interface to Trapeze CAD/AVL system Project built around an agreed upon schedule that included items such as: • Development of schedule • Pilot installations on each bus type • Integration testing with DRI equipment • On -site approval of each bus installation by customer • Training of customer operations, security and maintenance personnel • Final acceptance test of installed equipment Dollar Amount of Contract: $470K Year Installed: 2007 • Time required to complete project: 5 months. Verint Representative: John White, National Sales Manager -Transit Systems Company Name & Address Point of Contact: • Phone: • Email: Iowa City Proiect City of Iowa City 1200 S. Riverside Drive Iowa City, Iowa 52246 Mr. Ron Logsden, Transit Manager 319-356-5154 ron_logsden@iowa-city.org Description of Work Completed: Scope of the project included the following: • Entire fixed route fleet (15 vehicles) • Networked video and audio recording • Six (6) Internal Cameras • Two channels of audio • Four (4) color LED Status Module • Various discrete events including emergency switch • Interface to Digital Recorders Inc. (DRI) GPS to collect lat/long and speed • 802.11g wireless using Verint's MVRM software. Project built around an agreed upon schedule that included items such as: • Development of schedule • Pilot installations on each bus type • Integration testing with DRI equipment • On -site approval of each bus installation by customer • Training of customer operations, security and maintenance personnel • Final acceptance test of installed equipment Dollar Amount of Contract: $85K Year Installed: 2005 • Time required to complete project: 1 month Verint Representative: John White, National Sales Manager -Transit Systems Santa Clara Valley Transportation Authority (VTA) Project Company Name & Address, Santa Clara Valley Transportation Authority (VTA) Maintenance Engineering 3331 North First Street San Jose, CA 95134-1906 Point of Contact: Mr. Tim Potter, Communications Systems Analyst • Phone: (408) 952-4122 • Email: Tim.Potter@vta.org Description of Work Completed: Scope of the project included the following: • Replacement of older Loronix DVR with Verint DVR on entire fixed route fleet (325 vehicles) • Replacement of all audio and selected cameras • Networked video and audio recording • Integration with existing text based System Status Module • Various discrete events including emergency switch Project built around an agreed upon schedule that included items such as: • Development of schedule • Pilot installations on each bus type • On -site approval of each bus installation by customer • Training of customer operations, security and maintenance personnel • Final acceptance test of installed equipment Dollar Amount of Contract: $550K Year Installed: 2006 • Time required to complete project: 5 months Verint Representative: John White, National Sales Manager -Transit Systems AERINT POWERING ACTIONABLE INTELLIGENCE' Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 80234 303.450.5904 Mary. McAleer@Verint.com aww.verint.com 3.0 Project Team The Verint Team worldwide is 1,600 people strong. This team manages projects of all sizes - from those with 70,000 camera inputs to mobile projects that have 900 Transit Digital Video Recorders operating in one city. There are three key personnel that will act as the Verint Lead Team to direct the implementation of Tranfort's Digital Video Recording System for Transit Vehicles if selected. These three individuals bring over 40 years of experience collectively to project management and implementation. Tom Conlon, Director of Transit Operations, is the Executive Lead on this project. In this role Tom provides oversight for all transit project management and field engineering staff. His vast experience - from engineering to field implementation - will be a huge asset when it comes to the overall direction of this project. The Project Manager for Transit's project will be Rex Surber. Rex reports directly to Tom Conlon. Through this reporting relationship, Rex has access to the full suite of product and engineering staff needed to make this project a success. Rex is Verint's most senior mobile Project Manager, and has been involved in roughly 10 mobile project efforts - including Foothill Transit, Santa Clara VTA, Ft. Worth, Amarillo, Iowa City, Tampa Bay and Oshkosh, just to mention a few. Rex has that unique combination of project management and technical skills that enable him to be successful in all the projects he has worked on. Vinny Licciardi, Field Applications Engineer, has lead the installation and maintenance of over 3,000 Digital Video Recorders in his 12 years with Verint. Vinny brings a tremendous background of real life field experience to all aspects of transit installation and maintenance. While there will be many other individuals within Verint involved in this project, these individuals are identified as having the primary roles on the project. The organization chart shown below provides an overview of Verint's Project Team for this project. Rex Surber (PM) will work directly with Transfort's management throughout all aspects of this project including planning, implementation, testing and training. Mr. Surber will be present on - site for many key periods of the project including site survey, test and training plan reviews, fixed end equipment installation and portions of the vehicle installations, as well as Final Acceptance Test - just to mention a few. Rex will be the primary point of contact for Transfort throughout the project lifecycle. Vinny Licciardi will be involved in the vehicle equipment installation activities, including vehicle surveys, and the Final Acceptance Test. Vinny (FAE) will finalize detailed installation procedures and quality testing. Vinny will also be involved in many of the training activities of this project. Tom Conlon will have overall responsibility for this team and will make sure that all requirements are carried out to the highest standards. AFRINT �(}k'.°t Rl,ti:c Xr, f71t)Ai.G %.ti f'.'r is:=[f 1. ,.; 4!•Ji March 14, 2008 ]im Hume, Senior Buyer City of Fort Collins Purchasing 215 North Mason, 2"d Floor Fort Collins, CO 80524 Dear Mr. Hume, Verint is pleased to present The City of Fort Collins with the enclosed Proposal for "Transfort Mobile Video Security System (MVSS)" Project Number P-1106. This Proposal includes the following documentation: • TAB 1: Firm Capabilities and Performance • TAB 2: References • TAB 3: Project Team • TAB 4: Proposed System • TAB 5: Project Schedule TAB 6: Certifications • TAB 7: Price Submittal Form • TAB 8: Standard Service Agreement and Vendor's Statement • TAB 9: Required Forms • TAB 10: Technical Product Sheets Verint looks forward to The City of Fort Collins and Transfort's review of this Proposal. We stand prepared to provide you with any additional information necessary to help you in your review process. If you have any questions, please do not hesitate to contact me. Sincerely, Mary McAleer Director of Sales Operations Verint Video Solutions 12110 North Pecos, Suite 300 Denver. CO 80234 Email: Mary. McAleer@Verint.com Phone: 303.450.5950 Fax: 303.450.5950 Tom Conlon Director of Transit Operations Rex Surber Project Manager Vinny Licciardi Other Engineering Staff Field Application and FAE's as needed Engineer (FAE) V kR/NT POWERING ACTIONABLE INTELLIGENCE° Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 50234 303.450.5904 Mary.McAleer@Verint.com www.verint.com 4.0 Proposed System This section of the proposal outlines the Proposed System as described in "Part III - Proposal Submittals" and "Section 5 - Proposed System" of the City of Fort Collins Transfort (or "Transfort") Mobile Video Security System (MVSS) RFP (P-1106). Verint has divided this section into two subsections: • Section 4.1: Proposed System - A complete description of the proposed system • Section 4.2: Section -by -Section Response - Verint's response to each of the major subsections within the Part II - Scope of Work and Specifications portion of Transfort's RFP Throughout this section there are references to various hardware components and their associated Product Sheets/Information. These specific Product Sheets can be found in Tab 10 of this Proposal. 4.1 Proposed System Verint has one of the longest, most successful and diverse sets of experience in the transit mobile digital video market. Verint's mobile products have been specifically designed for the transit marketplace - with a premium put on the design of reliability and functionality specific to this market. Verint is constantly updating our product line to meet the new demands of the transit industry, as well as to take advantage of the ever improving speeds and storage capabilities of today's computer systems. In fact, Verint has recently released our 41" generation of hardware (called the Verint mDVR series Digital Video Recorder product). It is this mDVR series of recorder that is being proposed for this project. Verint's mDVR series of digital video recorder comes in several different configurations: • mDVR6s - Up to six (6) camera inputs. Uses 2.5" removable hard drive (up to 160 GB) • mDVR12s - Up to twelve (12) camera inputs. Uses 2.5" removable hard drive (up to 160 GB) • mDVR12sx - Up to twelve (12) camera inputs. Uses 3.5" removable hard drive (up to 750 GB) Given the specifications in the RFP, Verint is proposing the mDVR6s for Transfort's project. However, if Transfort is interested in the ability to have more than six (6) cameras, or greater storage capability with a 3.5" hard drive vs. a 2.5" hard drive, Verint would be happy to discuss these options with Transfort. Vehicle Components Table 1 below contains an outline of the vehicle components being proposed for the Fixed Route Vehicles. LIST OF COMPONENTS FOR FIXED ROUTE BUSES Manufacturer, Description Qty. Per Make and Model Vehicle Verint mDVR6s Verint 6 camera mobile digital video recorder 1 Verint 160GB Drive Verint 160GB Removable Hard Drive for the 1 mDVR6. Verint lockable DVR A lockable equipment box for housing the 1 enclosure vehicle equipment associated with this project. Verint RP500K Verint Model RP500K Day/Night Color Dome 5 Cameras Cameras. Verint Mobile Verint outdoor rated color camera for side of 1 Outdoor Camera bus. Verint microphone Verint microphone - mounted inside of the 2 camera housing Verint 4-Color LED Verint's four (4) color LED Visual Status 1 Status Module Indicator mounted up near the driver area. Indicates status of the CCTV equipment. Event Switch Switch for triggering the marking of a video 1 event. Verint Mobile Mobile WLAN Access Point and Antenna with 1 802.11a/g Access 802.11a/g capability. Point and Antenna Cable / Installation Cable and installation as necessary. 1 set TABLE 1: Fixed Route Vehicle Equipment List Table 2 below contains an outline of the vehicle components being proposed for the Paratransit Vans. LIST OF COMPONENTS FOR PARATRANSIT VEHICLES Manufacturer, Description Qty. Per Make and Model Vehicle Verint mDVR6s Verint 6 camera mobile digital video recorder 1 Verint 160GB Drive Verint 160GB Removable Hard Drive for the 1 mDVR6. Verint lockable DVR A lockable equipment box for housing the 1 enclosure vehicle equipment associated with this project. Verint RP500K Verint Model RP500K Day/Night Color Dome 1 Cameras Cameras. For view through front windshield. Verint Mobile IR Verint's mobile Infrared (IR) camera. (For all 3 Camera internal bus views) Verint Mobile Verint outdoor rated color camera for 1 Outdoor Camera mounting outside over the lift. Verint microphone Verint microphone - mounted inside of the 1 camera housing Verint 4-Color LED Verint's four (4) color LED Visual Status 1 Status Module Indicator mounted up near the driver area. Indicates status of the CCTV equipment. Event Switch Switch for triggering the marking of a video 1 event. Verint Mobile Mobile WLAN Access Point and Antenna with 1 802.11a/g Access 802.11a/g capability. Point and Antenna Cable / Installation Cable and installation as necessary. 1 set TABLE 2: Paratransit Van Equipment List Table 3 below contains an outline of the optional vehicle components being proposed for this project. LIST OF OPTIONAL COMPONENTS FOR BUSES Manufacturer, Description Qty. Per Vehicle Make and Model Verint Impact Impact (G-Force) sensor specially designed 1 Sensor by Verint for the transit bus market. This sensor contains configurable G-Force settings to handle various levels of impact and vehicle size/weight options. TABLE 3: Optional Equipment The following is a more detailed description of some of the key Vehicle Components. Verint mDVR6 Mobile Digital Video Recorder (NOTE: See Product Specification Sheet in Tab 10 for details) Key features include: 0 0 0 0 0 0 0 0 0 0 0 Advanced digital video / audio / event management DVR system with MPEG-4 compression Number of video inputs: Six (6) Up to 30 frames -per -second (fps) per camera at 320x240 resolution Frame rate independently configurable on each camera Resolution configurable between from 320x240 up to 640x480 Resolution independently configurable on each camera Integrated two (2) channel digital audio Number of discrete event/alarm inputs: Six (6) Number of Ethernet Ports: One (1) RS232, RS422 inputs USB port and Compact Flash Removable hard drive (see next section) • Verint Removable Hard Drive for mDVR6 Verint is proposing a 160GB removable hard drive for this project. Key features of the Verint removable hard drive configuration include: o Independent shock mounting on the hard drive configuration (NOTE: This shock mounting gives Verint the best reliability numbers on mobile drives in the industry) o Key locking device on removable drive o "Hot swap" capability Verint RPS00 Series Color Day/Night Cameras (NOTE: See Product Specification Sheet in Tab 30 for details) Key features include: 0 480 TV -Lines Resolution (Color) 0 Automatic switch -over from color to black/white in low -light conditions. 0 0.1 Lux sensitivity 0 Electronic auto -iris 0 Automatic backlight compensation 46 0 Internal synchronization 0 Complete line of lens options (2.1mm - 8mm) 0 Rugged polycarbonate camera housings Verint Mobile IR Camera (NOTE: See Product Specification Sheet for details) Key features include: 0 1/3" Sony EXView HAD High Resolution Camera 0 470 TV Lines of resolution 0 0.0 Lux with IR illumination 0 21 LED integrated IR illumination 0 Low 180mA current draw 0 Polycarbonate Dome Housing Verint Mobile Outdoor Camera (NOTE: See Product Specification Sheet in Tab 10 for details) Key features include: 0 1/3" Color CCD 0 420 TVLines e 0 Internal Synchronization 0 Color camera with automatic IR illuminated B/W mode for low light 0 Rugged, high -impact and vandal resistant housing 0 Side mount for outside of bus 0 Automatic AGC 0 Small footprint for easy, unobtrusive mounting. Verint's "Mobile Outdoor Camera" product is designed especially for use in the rigors of a mobile market and exposure to all kinds of weather conditions. Verint Microphones Verint's mobile microphones are mounted as part of the camera installation, and are therefore hidden from view of the riding public. Verint supports two channels of audio recording on our products. Per Transfort's specification, Verint is proposing one microphone per paratransit van and two microphones for the fixed route vehicles. • Verint 4 Color Status LED Verint's high quality "4 Color Status LED" module will be used for the System Status Display on this project. The four color status LED box will be mounted near the driver's area in a location agreed upon between Verint and Transfort. The four LED colors in this status display are equivalent to the four LED colors found on the front of the Verint mDVR6s recorder. They provide visual indication of the DVR and Camera Status. • Verint Lockable Enclosure Verint will supply our "mDVR Lock Box" lockable enclosure to house the equipment outlined in this proposal. • Verint Mobile 802.11a/g Wireless and Antenna (NOTE: For details on Internals, see following Specification Sheets in Tab 10): WP54 Wireless Access Point PCBA Board WLM MiniPCI Network Adapter Key features include: o High quality, well tested WP54 Wireless Accessi`. ow Point board level solution o Temperature tested between -20C and +70C llp�.• o Low profile enclosure for easy mounting o PoE capability o External low profile antenna for mounting on roof of bus Verint has designed this 802.11a/g wireless solution especially for the mobile transit market, and its associated environmental issues. We have specifically selected a device that can be configured for either 802.11a or 802.11g configured communications. In this way, we do not need to be concerned with possible interface with other on -board 802.11 devices. Verint's mobile 802.1la/g wireless and antenna solution has been used in a number of different transit agencies. Verint understands that Transfort would like to maintain its Cisco equipment that is already present in the yard. Verint believes that the mixture of our Mobile 802.11a/g wireless solution with Transfort's Cisco -based yard solution will most likely work fine, but would like to have further discussions with Transfort to ensure that this is the case. Verint's pricing is currently based upon the use of Verint's Mobile 802.11a/g on the vehicle side and Transfort's existing yard based 802.11 wireless. Verint would be happy to provide pricing for an alternative Cisco -based mobile solution if requested by Transfort. Verint's wireless functionality includes the following: • Automatic wireless downloading (from the vehicle to the fixed end) of video, audio and discrete event data associated with a tagged event. • Automatic wireless downloading of diagnostic log information. • Ability to schedule a request for data to be downloaded based on bus identification and a date/time range. • Live look in capability by police and/or supervisor vehicles that have the properly configured laptop hardware and software. (NOTE: Verint assumes that Transfort will be supplying the necessary wireless equipped laptop hardware for this capability. Verint has included our wireless software in our proposal pricing) Verint's wireless capability is built with the greatest level of flexibility, to be used with virtually any IP based wireless system on the market. To date, wireless implementations have included 802.11g and 802.11a in the United States, and GSM in Europe. Verint understands that Transfort is interested in an optional wireless networking device that will automatically switch between multiple wireless technologies, such as Verizon Wireless CDMA / EVDO and the City WiFi hot spots. To date, Verint has not implemented any such solution with our equipment, and is not prepared at this time to propose a specific solution or associated pricing. If awarded this project, Verint would be very happy to work with Transfort in exploring options for this type of a solution. The following is a more detailed description of the optional Vehicle Components shown in Table 3 above. • Verint Impact Sensor (NOTE: See Product Specification Sheet in Tab 10 for details) Key features include: 0 Configurable G-Force setting of 2G to 15G full scale. Can set for lower than 2G with partial scale. o Automatic trigger of event condition on MDVR upon exceeding configured G-Force setting 0 3600 x & y axis plane of sensitivity 0 Small footprint for easy mounting to any horizontal surface krI Fixed End Components Table 4 below contains an outline of the Fixed End Components being proposed for this project. LIST OF COMPONENTS FOR FIXED END Manufacturer and Part Description Qty. Verint Review Stations Verint Review Station hardware for 2 removable hard drives. Verint Vid-Center Verint's Mobile Video Review and As needed Software Configuration Software Verint Op -Center Software Verint's Mobile Video Management Software As needed Workstations, Server, End -User To Supply all Workstations, TBD by End -User Laptops Laptops and Server Space necessary for the Video Subsystem. TABLE 4: Fixed End Equipment List Per the Transfort RFP, Verint will install our mobile video configuration, review and management software (i.e., Verint's Vid-Center and Op -Center software) onto existing Operations department PCs. Verint's software will run on any standard Windows-XP/Vista workstation or laptop. Verint will also be supplying two Verint Removable Drive Review Stations. These Review Stations are networkable devices and can therefore be installed anywhere on the Transfort network. The following paragraphs outline detailed information about the Verint supplied items listed in Table 4: Verint Removable Drive Review Station The Verint Removable Drive Review Station connects to any standard Windows compatible workstation or laptop via an Ethernet port. The Verint Removable Drive Review Station is the "docking station" that holds the removable hard drive when a user desires to review video data via the Video Review Workstation or Portable Review Laptop. The Vid-Center software outlined below allows the user to review video / audio and related event data directly from the removable hard drive when it is housed in the Verint Removable Drive Review Station. • Verint Vid-Center Software: Verint's Vid-Center software will be installed on the workstation(s) or laptop(s). The Vid- Center software runs on any standard Windows XP/Vista workstation or laptop. The Vid- Center software is the primary software that Transfort will use for reviewing video, audio and related data; as well as for performing DVR Configuration. This software allows the AERINT POWERING ACTIONABLE INTELLIGENCE` Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 80234 303.450.5904 Mary. McAleer@Verint.com ,vww.verint.com user to review video, audio and related data as well as perform configuration of mDVR settings in any of the following ways: • Directly from the mDVR via an Ethernet crossover cable connection • From the removable hard drive mounted in the Removable Drive Review Station • From any clip previously saved to a file, server, etc. • Via an IP-based wireless connection Data available for viewing from Vid-Center includes any and all types of data collected and stored, including video, audio, events, metadata, etc. Both live and historical data can be viewed from Vid-Center. Control of video/audio/metadata review is performed through a set of simple VCR controls and mouse commands controlling functionality such as: o Play (Forward/Reverse) o Fast Forward/Reverse o Scroll through video clip o Turn On/Off Audio o Multicamera view o Single Camera View o Zoom / Pan an image o Save Video Clip to file, CD, DVD, etc. o Save a Picture to file, CD, DVD, etc. Vid-Center software also allows authorized users to create and modify hundreds of configuration parameters on the mDVR - thereby permitting the ultimate flexibility in setting up the system configuration of the MDVR, including items such as: o Video frame rates and resolution for each camera o Audio settings o Event settings (for triggers such as "Event Switch" and "G-Force Sensor') o Non-event discrete metadata settings (for non-event discretes such as turn signals, etc.) o Normal recording settings vs. event recording settings (controls changes to things such as pre and post event times, frame rates, resolution, etc.) o Network settings, including wireless IP settings o Many others Verint Op -Center Software Verint's Op -Center Software will be installed on the appropriate Transfort supplied workstation or server. The Op -Center software runs on any standard Windows XP/Vista workstation or server. The Op -Center software is a scalable, enterprise DVR diagnostic and management application. Featuring an easy -to -use management console, Op -Center enables centralized management of DVR property and firmware updates, and configuration on a global and selected basis. Intuitive visual alerts quickly notify administrators and security staff about problems with hard drives, temperature, cameras, etc. so that they can take rapid action (see sample screen below of diagnostic dashboard). �VQ $,!Illy p...ae.r KeWn; il.,rsi.nr: a.dJ laamnc w n: mi I _____ ♦ CIIaM WYIYWI: •IMe.wre-rev.ttylryabee IbalU�ev.IM<tlrne[�a�mrt 'Yleear� r Klbr KIMa Av "S`.':YtoE:iDSYi'1lW'^ 6C—.1W 3 91CLrvP rm+.L'3.. smlwrr.Wr l� M caYW(uon •. awe temlernurt �� 30WIt)rga1M [ev4(1M IfM(i)rlpsfM lrWi bne. V OHIM e IMpn M� r Ktlae KHm �-rj�fa ].MI:+NKt4Y'yi�^1 SII��:£LMiI'SS[hS�Yt L MMrrS �SMiMwiWeRooWlka SRC. i owit)r.psl.e rerw i...�ae �uw+r.ma�eevr,oen...e.ye, (I.Yges Klbn: KllWa ...nYF, nanc .ptnwm; s'ar.nwt rsLm��.cia m»xri Olhel Te sOverview iYrrt Sea Sutn. vplwved4s' WaN ner...ere rarWwitdt.re.rc.iwe mr.e.s.e rortwt.dpswatm+n�we: KlleW riCSy[^M1: regjv� Klbere oMv rev. ': saaxoaa .1 a_a...wa.ro wuaw.nrm ;, w.ax. sae :�}w ltlsru..b Vid-Center and Op -Center software are truly enterprise wide solutions. These two software packages are used by Verint for both mobile based video (mDVR) and facility based video (NetII DVR) review. In this way, Verint uniquely offers a truly integrated mobile and facility based video review software package for our transit customers. As a result, Transfort's future facility based video surveillance needs can be easily added to the Verint system, and all video can be reviewed from a single software package. 4.2 Section -By -Section Response This section of Verint's proposal contains a response to each of the major subsections within the Part II - Scope of Work and Specifications of the Transfort RFP. Verint has used the Section and Subsection Titles from Transfort's Part II - Scope of Work and Specifications to highlight each of the section by section responses below. SECTION 4.2.1: OVERVIEW OF PROJECT Comply. Verint is proposing a mobile video surveillance system (MVSS) for the Transfort paratransit and fixed route revenue vehicles outlined in the RFP. The general purpose of this system is to monitor and record events that occur both inside and outside of the transit vehicles. Verint is proposing a turnkey solution that includes equipment, wiring, cabling, software and installation of digital video recorders, cameras, microphones (audio) and other associated equipment. Additionally, Verint is proposing our fixed end software and associated review station hardware that will allow Transfort to configure the hardware as well as review all of the video and audio associated with the proposed systems. Finally, Verint is proposing all of the training, maintenance, troubleshooting and end user support requested in the RFP. Verint understands that all work for this project will be performed under a single contract, and that the work will be performed at: Transfort's Administrative and Maintenance Facility 6570 Portner Road Fort Collins, Colorado 80525 SECTION 4.2.2: QUALITY ASSURANCE PROVISIONS Comply. All equipment and software proposed by Verint for this project are new, and are NOT a discontinued models or a prototype models. All equipment proposed by Verint is state-of- the-art, including the mDVR6s, which is our 41h generation mobile digital video recorder specifically designed for the transit marketplace. Verint's proposed equipment is built around the specifications included in Transfort's RFP. All equipment is specifically designed for a mobile transit environment. Verint has a full complement of staff and subcontractors well trained in the installation of MVSS equipment, and is prepared to appropriately staff the installation and support activities. Verint will follow all Transfort, state and local codes associated with this installation activity. Verint will work with Transfort to ensure proper placement and installation of all MVSS equipment, and understands that Transfort will have final approval of the placement locations. Verint products have been tested for the mobile transit environment and are tested to meet all applicable codes. Verint's development sites are IS09001 and IS014001 (environmental standards) certified. SECTION 4.2.3: CURRENT ENVIRONMENT Comply. Verint is very familiar with Transfort's "current environment", and in particular the current Trapeze CAD and Mentor AVL installation activity at Transfort. Verint has completed video subsystem integration work with Trapeze. Our work with Trapeze includes a current project at Oklahoma City (85 buses) as well as an upcoming project at Flint, Michigan (190 Paratransit and 150 Fixed Route buses). Additionally, Verint is the only video vendor that is an exhibitor at the Trapeze User's Conference (this April will be our 3r° year in a row exhibiting at this conference). Additionally, Verint has been in discussions with Mentor for several years about possible integration opportunities for our two product lines. Together we have agreed that there are things that could be done given the right project opportunity. Verint would be happy to talk with Transfort (as well as Trapeze or Mentor) about potential integration opportunities in the future. SECTION 4.2.4: DATA INFRASTRUCTURE Comply With One Exception. Verint's Vid-Center video review software is designed to run on any standard Windows XP/Vista based workstation. Verint's Op -Center software is designed to run either on any standard Windows Server software, or on a Windows XP/Vista workstation platform. Therefore, Verint's software will operate very well in Transfort's current IT environment. For the wireless option, Verint has proposed a mobile Wireless Access Point that can communicate on either 802.11a or 802.11g and that will communicate well with the existing Cisco equipment in Transfort's yard. See Section 4.1 of this document for a more detailed description of Verint's proposed 802.11a/g wireless mobile AP. Verint would like to have more detailed discussions with Transfort regarding the wireless hardware to ensure that the yard coverage will have sufficient bandwidth, as well as to ensure that the Verint mobile AP will function properly with the laptop solution currently implemented in the police vehicles. As previously mentioned in Section 4.1, Verint understands that Transfort is interested in an optional wireless networking device that will automatically switch between multiple wireless technologies, such as Verizon Wireless COMA / EVDO and the City WiFi hot spots. To date, Verint has not implemented any such solution with our equipment, and is not prepared at this time to propose a specific solution or associated pricing. If awarded this project, Verint would be very happy to work with Transfort in exploring options for this type of a solution. SECTION 4.2.5: FLEET CHARACTERISTICS AND QUANTITY Comply. Verint is proposing a complete MVSS solution. Specifically, retrofit of 40 current Transfort vehicles, including: a. 13 dial -a -ride vans b. 27 fixed route coaches SECTION 4.2.6: PLACEMENT OF CAMERAS Comply. Verint is proposing a complete complement of cameras in conjunction with the specifications outlined in Transfort's RFP. Per the specifications, Verint is proposing six (6) cameras for all of the fixed route coaches and five (5) cameras for the dial -a -ride vehicles. The following lists show the camera models Verint is proposing for each of the particular camera locations: 1. Fixed Route Vehicles (6 cameras) a. Passengers boarding through the front door (Verint RP500K Color Day/Night) b. Passengers exiting through the rear door (Verint RP500K Color Day/Night) c. Rear passenger area looking forward (Verint RP500K Color Day/Night) d. Front area looking towards the rear (Verint RP500K Color Day/Night) e. Forward through the front windshield (Verint RP500K Color Day/Night) f. Outside forward exterior on the passenger side, facing towards the rear (Verint Mobile Outdoor Camera) 2. Dial -A -Ride Vehicles (5 cameras): a. Passengers boarding through the front door (Verint Mobile IR Color Camera) b. Front area looking towards the rear (Verint Mobile IR Color Camera) c. Middle left interior corner looking over the passenger seating area (Verint Mobile IR Color Camera) d. Forward through the front windshield (Verint RP500K Color Day/Night) e. Over the lift on the side of the vehicle (Verint Mobile Outdoor Camera) The Verint RP500K Color Day/Night camera (shown below middle), Verint Mobile Outdoor Camera (shown below left), and Verint Mobile IR Color Camera (shown right) are designed specifically for the mobile marketplace. Details of these cameras can be found in the specification sheets included in TAB 10 of this proposal. SECTION 4.2.7: PLACEMENT OF DVR UNITS Comply. Verint's mDVR6s digital video recorder (DVR) is designed with a small footprint that allows it to be easily mounted in either an existing equipment cabinet (when available) or in a Verint supplied mobile DVR locking cabinet (Verint's mDVR LOCK BOX). Where available Verint will generally use an existing locking cabinet on -board the bus in order to minimize the number of locations for mounting equipment as well as the cost associated with another locking box on -board the vehicle. However, when needed, Verint will provide our own metal locking enclosure that can fit in a number of locations, including underneath most standard seat configurations. Verint will work with Transfort to determine the final location for mounting the DVR and associated equipment on each bus type. Based on Transfort's answer to a question Verint submitted, Verint has included an mDVR LOCK BOX in the pricing for each vehicle. SECTION 4.2.8: MOUNTING OF EQUIPMENT Comply. SECTION 4.2.9: ON -BOARD ELECTRICAL REQUIREMENTS Comply. Verint's mDVR6s has an Operating Range of 9V - 48V exceeding the range outlined in the RFP. Verint will comply with all other requirements outlined in this section. SECTION 4.2.10: WIRING AND CABLING Comply. Verint has installed mobile MVSS systems on over 14,000 transit buses, vans, school buses and trains all over the world. Our own installation staff, as well as the installation subcontractors we utilize, are very familiar with the appropriate wiring and cable standards in these environments. Verint will submit wiring and cable product information to Transfort prior to any installation activity. Verint will ensure that all plug in connectors have soldered wiring and no crimp or butt style connectors. Verint is proposing PVC style cable for this job. Plenum style cable could also be considered but is generally significantly more expensive. Verint would be happy to discuss the different cable options and pricing with Transfort at your convenience. Verint will follow other requirements outlined in this section of the RFP. SECTION 4.2.11: GENERAL SYSTEM REQUIREMENTS SECTION 4.2.11.1: On -Board Digital Video Recording Unit Comply. Verint's mDVR6s recorder has an embedded operating system with a complete set of programmable parameters. Verint's Vid-Center software is used for the configuration of all user configurable parameters associated with the Verint mDVR and associated products. All programmable parameters are stored in non-volatile memory on the mDVR and are therefore not corruptible due to any power issues. Included in the numerous parameters the are user configurable via Vid-Center, is the System Shutdown ("keep alive") time that designates how long after ignition power is removed that the system will stay operational. Verint's mobile products have been specifically designed for the transit marketplace - with a premium put on the design of reliability and functionality specific to this market. Verint has fielded over 14,000 mobile DVRs in transit environments. Through this experience we have built-in reliability that is second to none. Verint specific reliability features on our DVRs include the following: • Independent shock mounting of the removable hard drive, since this is the only movable part on the entire unit. • Single board design and construction eliminating issues that arise with connectors between other's multi -board designs. • Fan -less operation (through use of a heat -synch vs. a fan). • Use of only industrial strength components. • Internal temperature monitoring of the device that can automatically control the operation of the unit in extreme weather conditions - once again with an emphasis on managing the hard drive. Verint's mDVR6s has been designed for operation that begins upon the turning on of vehicle switched power, and will continue on for a user configurable amount of time after switched power is removed. The Verint mDVR6s is designed to capture digital video (up to 6 channels of video), digital audio (up to 2 channels), and discrete inputs (up to 6). The mDVR6s also supports several additional inputs such as an Ethernet port, GPS interface, Discrete input interface and the possibility of interface with standard Vehicle Area Networks such as J1708 and 11939. Given the uncertainty of the availability of 31708 data on all vehicle types, Verint is recommending and has included in our pricing the discrete interface to turn signals as a part of our base solution. Verint would be pleased to talk with Transfort about other types of metadata that they are interested in collecting - and any associated costs with obtaining that additional data. All of this data is stored on a removable and key -lockable hard drive. Verint supplies a key set with each hard drive provided to the customer. A common key is used for all DVRs and hard drives. The Verint mDVR6s records all video data in a secure MPEG-4 based compression format. MPEG-4 based compression is ideal in that it provides the best mix between video quality and small image size. The Verint mDVR6s complies with all of the environmental requirements outlined in this section in Transfort's RFP. Note that the mDVR protects the hard drive from operating in harsh environments by turning off the hard drive. The hard drive will be turned off below 23F. This feature protects the hard drive in extreme conditions. SECTION 4.2.11.2: Video Cameras Comply with one small exception. Verint is proposing a complete complement of color day/night and IR cameras in conjunction with the specifications outlined in Transfort's RFP. Per the specifications, Verint is proposing six (6) cameras for all of the fixed route coaches and five (5) cameras for the dial -a -ride vehicles. Verint will install one external camera (Verint Mobile Outdoor Camera) on the outside forward exterior on the passenger side on the fixed route bus and over the lift on the side of the vehicle on the dial -a -ride vans. Verint will also install the Verint Mobile IR Color Camera for the three interior views on the Dial -A -Ride vans in order to provide the infrared (IR) views necessary in dark and near -dark environments. All other cameras will be Verint RP500K Color Day/Night cameras and mounted internal to the vehicle. Verint's RP500K Day/Night camera records in color during "lighted" conditions and automatically switches over to Black/White in "low light" conditions down to 0.1 lux. This camera has a resolution of 470 TVL in color. Verint's Mobile IR Color Camera has a 21 LED IR illuminator built-in to the camera (around the lens) and will provide the necessary IR illumination for video recording in dark conditions on the Dial -A -Ride vans. This camera also has a resolution of 470 TVL. The Verint Mobile Outdoor Camera has a resolution of 420 TVL and also has a built in infrared (IR) illuminator around the lens. Configuration of camera frame rate (up to 30fps per camera) and resolution (up to 640x48O) is done through the Vid-Center software. As required in the RFP, all cameras come with internal synchronization, tamper resistant polycarbonate housings, power supplied through the recorder, and a complete line of focal lengths from 2.1mm to 8mm. Verint's mDVR has the ability to determine if a camera is totally out, but currently does not have the ability to determine if the image is "altered". SECTION 4.2.11.3: Audio Recording Device Comply. For audio on this project, Verint is proposing two microphones for the fixed route buses: one in the fare transaction area and one towards the rear of the coach. For the paratransit vehicle, Verint will install one microphone near the mid section. Verint's mobile microphones are mounted as part of the camera installation, and are therefore hidden from view of the riding public. Verint's Vid-Center software provides the user with the ability to configure the audio inputs. SECTION 4.2.11.4: Recording Method Comply. Video and audio is recorded on the removable hard drive on a continuous basis. Once the hard drive is filled, the video/audio is recorded over the oldest video/audio first - with the exception of video/audio data associated with an alarm or an event. Alarm/event data is stored on the disk permanently until the user designates for it to be removed as an event, or until it is automatically wirelessly downloaded from the vehicle to the fixed end via the wireless subsystem. Such a download can be configured either to automatically remove the "event" status of that video or to keep the "event" status. SECTION 4.2.11.5: Recording Capacity Comply. Verint has a user configurable frame rate (per camera) from 1 frame per second (fps) up to 30 fps. In order to produce the quality of video that is most desirable, Verint recommends running a combined frame rate of 120FPS on the mDVR6s. The mDVR6s is also able to record video at different frame rates for each camera. Verint's mDVR6s can also be configured to operate at one frame rate and resolution during "normal recording", and to automatically switch to a different (generally higher) frame rate and resolution upon triggering of an event or alarm. Verint understands that Transfort's goal is to store fourteen (14) days of recorded video and audio on a single removable hard drive before it gets overwritten. Verint also understands that average operational day of Transfort's fixed route buses is 14 hours per day, and for Transfort's paratransit buses is 9.5 hours per day. Therefore, the desired storage is 196 hours for the Fixed Route vehicles and 133 hours for the Paratransit vehicles. Verint is proposing our 160GB hard drive for this project. The amount of storage is directly related to a number of parameters including frame rate, resolution, target bit rate and of course disk size. The 160GB hard drive proposed by Verint is sufficient for storing 14 days of video / audio at many different frame rates and resolutions, but not at all frame rates and resolutions. Based on Transfort's desired amount of storage, Verint projects that the average frame rate will be the following: e 7.5 fps per camera on the Fixed Route Vehicles 13 fps per camera on the Paratransit Vehicles [NOTE: Verint has a mDVR12sx product offering that is a DVR supporting up to 12 camera inputs and supporting 3.5" disk drives which currently are available in sizes up to 750GB. This DVR option would provide Transfort with the storage desired - even at frame rates of up to 30fps per camera. If storage is truly an issue for Transfort, Verint would be more than happy to discuss the mDVR12sx option with you.] SECTION 4.2.11.6: Internal Clock Comply. Verint's mDVR6s has an internal clock that can be synchronized to a number of different external time sources including GPS and NTP (via the wireless subsystem) Verint's internal clock operates independent of the main power supply and is able to keep very accurate date/time for the purpose of ensuring accurate video date/time logging. Since Transfort currently does not have GPS on -board its vehicles, Verint is proposing to provide time synchronization via NTP. Each time that the vehicle connects (via wireless) to the Transfort network, the internal clock will be synchronized to Transfort's NTP time. SECTION 4.2.11.7: Integration with External Event Button for Video Tagging Comply. Verint will install an event button on each vehicle at an agreed upon location near the driver. When the event button is pushed, the following functions will occur: The frame rate and resolution will automatically be changed to the specified (and configurable via Vid-Center) values. The video, audio and associated data for the specified "Pre -event" and "Post - event" button time will be marked and saved on the disk as an "event". These events can not be overwritten unless the user later marks the data as a non- event - either directly through review or automatically via wireless event download. SECTION 4.2.11.8: Viewing Method Comply. Verint offers three methods for viewing recorded video/audio and associated data. These methods include the three outlined in this section of the RFP. o Method 1: Review of data from a central viewing station off of a removable hard drive. Verint's Vid-Center software allows a user to review data from a removable hard drive back in the office. This is done by simply removing the hard drive from the mDVR6s on -board the vehicle, and inserting it into the Executive Summary VerinO is pleased to provide this Proposal to The City of Fort Collins / Transfort (hereafter referred to as "Transfort"). As a leading provider of analytic solutions for the security and business intelligence markets, Verint is uniquely qualified to provide the infrastructure, resources, and technologies that Transfort needs to achieve its business objectives. Our successful history in the transit sector is indicative both of our deep understanding of the challenges facing companies such as yours and our ability to help you address them. In addition, one of Verint's main offices is located within an hour of Transfort in north Denver. Our Denver office houses key developers, the help desk for the video division and Tier 3 technical support. Since Transfort is so close to one of our main offices and some key developers, we would like to partner with you on new technology as it becomes available. This Proposal is in response to The City of Fort Collins 'Transfort Mobile Video Security System (MVSS)" Project Number P-1106. As requested by Transfort, Verint has structured our response in accordance with "Part III - Proposal Submittals" section of the RFP. Specifically, this Proposal is divided into the following major subsections, which can be found in Tabs 1 through 10: • Cover Letter • This TAB 1: Firm Capabilities and Performance • TAB 2: References • TAB 3: Project Team • TAB 4: Proposed System • TAB 5: Project Schedule • TAB 6: Certifications • TAB 7: Price Submittal Form • TAB 8: Standard Service Agreement and Vendor's Statement • TAB 9: Required Forms • TAB 10: Technical Product Sheets 1.0 Firm Capabilities/Performance This section will address the requirements outlined in Section 2: Firm Capabilities/Performance (p. 23) of Part III - Proposal Submittals. 1.a Verint's Experience Verint. Powering Actionable Intelligence. Verint Systems (NASDAQ: VRNT) is a leading global provider of analytic software -based solutions for communications interception, networked video, and business intelligence. Verint solutions transform voice, video, and text into actionable intelligence — timely, mission -critical insights for more effective decisions and optimal outcomes. Verint Networked Video Solutions extract actionable intelligence from live and stored video to help government and commercial organizations deter terrorism and crime, prevent loss, improve customer service, and increase operational efficiency. Verint Review Station back in the office. Reviewing data in this manner enables a user to view data directly from the hard drive as well as export it to a file for storage on the local workstation, a server, CD/DVD, etc. Verint will provide two Review Stations. o Method 2: Review of data directly from the mDVR6s from an attached laptop or wirelessly. Any laptop user with Vid-Center software and appropriate rights is able to review video/audio data directly on the vehicle by simply connecting to the mDVR6s via an Ethernet crossover cable, or wirelessly. o Method 3: Review of data automatically downloaded through the wireless subsystem via Verint's Op -Center application. The following two types of data will be automatically downloaded via Verint's Op -Center software: o Any data marked as an "Event" o Any data requested via a user query that includes bus number, date, time range Based on the requirements outlined in this Section of the RFP, Verint will be installing our Vid-Center software on the hardware that will be supplied by Transfort. Verint will be supplying two (2) Review Stations and software and licenses for ten (10) reviewing stations. SECTION 4.2.11.9: Viewing and Administration Software Suite Comply. Verint's viewing and administration software (Vid-Center and Op -Center) will permit Transfort to perform the following functions as outlined in this section of the RFP: o Set up multiple user accounts and configure each account with specific privileges. o Include date, time, vehicle ID, DVR serial number and camera source on stored and printed images. (NOTE: Verint system also has the ability to include other "metadata" on stored and printed images beyond that shown above). o Configure download criteria. o Analyze and review video, audio and related metadata. Also downloading of recordings to either a local or server driver, as well as to a CD/DVD, etc. if desired. o All functions listed in 11.9.e 1) thru 11.9.e. 17) in the RFP. o Provide mobile viewing software for Transfort Supervisors and City of Fort Collins Police Services. Assumptions: o Transfort will provide all in -vehicle laptop and associated in -vehicle wireless hardware. o Transfort and Verint will discuss the wireless components prior to implementation to ensure that the Transfort supplied in -vehicle wireless will function with the Verint supplied in -bus wireless. (NOTE: Verint is currently implementing this solution on several projects) SECTION 4.2.11.10: DVR Diagnostics and Troubleshooting Comply. Verint's Vid-Center and Op -Center software is used for configuration of all mDVR6s parameters as well as for review of mDVR6s diagnostics. Vid-Center allows for programming of hundreds of configuration parameters thereby providing the greatest level of flexibility in configuring the mDVR6s system. Vid-Center allows the user to review the diagnostic information and logs directly when connected to the mDVR6s (either through a direct connection or via wireless when within range). Op -Center allows the user to schedule automatic download of diagnostic information at user -specified time intervals, whenever the vehicle is in range of wireless connectivity. Op -Center then allows the user to review this diagnostic information through a series of drill down screens. The following screen is the top level diagnostic "dashboard" for Op - Center. As you can see from this screen, simple color coding (green, yellow, red) provide the user with a very simple way of drilling down quickly to the important information. For example, the red dot under the "Drive Temperature" is indicating that a hard drive on one of the vehicles is outside of normal drive temperature ranges. When the user double clicks on that dot, he/she will be provided with specific diagnostic information related to this issue. ova stem Mlerc M ca..aum romto,.nn.a«o.Ku� Pis Mbs ~ sal Nn4w Mlw. �uUs�f�ar.Fu,.r.�a Ott Te ,OYRVkM t rrcw,wtea aa+e.ePaam,� M1ore tsiPpu�nsareset4rm �: pMe leeMMINVe /� t[M4gm�leJMf bn< 1{wp,YPF ecriec< iJ R t. tRC l Vw{9e[uMRger�S,lvgm Mlery �j mo-e nv m,.P.!�a �.rn revue n.re rx.e ro,roruN w..ure.,,trotr..: Mlort,.nM Mk t Mlon Sfli¢LREIS4L°i MmW Ya 'J a ewYMxm_.1fbb..vL �.>YMMeI a de Lfar IUN rPnp Verint's Vid-Center and Op -Center provide all of the features that a user needs for configuring the Verint equipment, as well as diagnosing problems. SECTION 4.2.11.11: System Status Display Comply. Verint will supply our 4-Color LED Status module as our solution for the System Status Display required by Transfort. The four color status LED box will be mounted near the bus operator in a location agreed upon between Verint and Transfort. The four LEDs on this status box are equivalent to the four LEDs found on the front of the mDVR6s itself. They provide visual indication of the DVR and Camera Status. Each time the system is started up, the DVR performs a self -test. An operational system is indicated by a solid blue light on the LED status module. SECTION 4.2.11.12: Data Integrity and Authentication of Imagery Comply. Data integrity and authentication is of highest importance in Verint's solution for the Transfort MVSS solution. Verint stores it's video data in a secure MPEG-4 based compression which ensures that the data is maintained with full integrity. Since Verint is using a proprietary version of MPEG-4 compression (we call SM4) that can only be viewed using Verint's software - any loss of integrity of data will be obvious when reviewing the video. Data stored on the removable hard drive, or exported in Verint format will be kept in SM4 format. Verint's Vid-Center software also provides a function to export data to a "Verint Wrap". This type of export creates a ".exe" file that contains both the video data of interest (still in secure format) and an executable viewer application "wrapped" around the data. All the user must do is double click on the ".exe" file to view the data of interest. Any user viewing data in this "wrap" format still has most of the major viewing capabilities (forward, reverse, FF, Pause, Zoom, etc.) that are a part of the Vid-Center application. This "Verint Wrap" application is ideal for sending data to outside sources (police, lawyers, etc.) and yet still maintains a secure format. SECTION 4.2.12: SYSTEM UPGRADES Comply. All Verint mDVR6s firmware/software as well as Vid-Center and Op -Center software is version controlled. Verint will install the latest version of all of this software at time of installation. During the Warranty of the system, Verint will provide all dot updates (those necessary for successful operation of the system) at no cost to Transfort. Verint's system is designed specifically for ease of expansion, including the following: • Upgrades to disk storage as larger disks become available • Upgrades of software (both on the vehicle as well as in the back office) SECTION 4.2.13: SOFTWARE LICENSES Comply. Verint has included in our price all software licenses necessary for Transfort's requirements. This includes the licensing of Vid-Center and Op -Center software on the requested workstations and laptops. As previously mentioned, Verint's Vid-Center "Export To Wrap" function provides a means for Transfort to send out video/audio/metadata clips to 3r1 parties (police, etc.) without those 3ra parties requiring a Verint software license. SECTION 4.2.14: G-FORCE SENSOR Comply. Verint has provided an option for the Verint Impact Sensor device - specifically designed by Verint for implementation in the transit environment. The Verint impact sensor is a configurable G-Force sensor with settings of between 2G and 15G at full scale. Verint's G- Force sensor provides automatic triggering of an alarm/event condition on the mDVR6s DVR whenever the vehicle G-Forces exceeds the sensor setting. Details on this device can be found on the Verint Impact Sensor product sheet in TAB 10 of this proposal. SECTION 4.2.15: TRAINING Comply. Verint will provide a complete suite of training as outlined in the RFP. Training will be a combination of hands-on demonstration and classroom based. It will include all appropriate manuals and associated documentation and software. Verint will work with Transfort to determine the most optimum schedule and size for each training session. Training will include Systems Administration and Operation Training, as well as MVSS System Maintenance Training. Systems Administration and Operation Training This will include training for all users of the Vid-Center and Op -Center software. It also will include training for data management for any IT staff designated by Transfort. MVSS System Maintenance Training This includes training on the maintenance of the onboard video surveillance equipment. This will include hands-on training on everything from DVR configuration to remove/replace of all video related equipment and software installed as part of this project. SECTION 4.2.16: SYSTEM DOCUMENTATION Comply. Verint will supply all documentation outlined in this section including: • Four copies of installation documentation and diagrams. This documentation will show installation locations for each piece of Verint MVSS equipment for each vehicle type. • Four sets of system operations and maintenance manuals for the Verint equipment provided under this contract. Verint will supply documentation in both hard copy and electronic format. SECTION 4.2.17: TESTING AND ACCEPTANCE SECTION 4.2.17.1: On -site Interview and Demonstration Comply. Verint would be pleased to have an on -site interview and demonstrate our solution, as outlined in the RFP. SECTION 4.2.17.2: MVSS Pilot Installation and Test Comply. Verint will perform testing and acceptance in compliance with this section of the RFP. Verint will first perform installations on two vehicles (one paratransit and one fixed route) as part of a pilot installation and test as designated in the RFP. Verint understands that Transfort reserves the right to pursue a test for up to 30 days. The pilot installation and testing will be performed in a structured manner using a Test Procedure developed corporately between Verint and Transfort. The Pilot Installation will also be used to finalize (with Transfort's review and oversight) the final mounting locations for all equipment (cameras, DVR, etc.) as well as the final "view angles" for each camera. Installation work on the remainder of the fleet will not begin until completion of the pilot installation and test. Verint will prepare a Vehicle Acceptance Test Procedure (Vehicle ATP) which will be reviewed and approved by Transfort prior to any installation activities. This Vehicle ATP will be used for final testing after each vehicle installation and will require "signoff" by an approved Transfort person. The MVSS installation for any given vehicle will not be considered complete until Verint has obtained a signed Vehicle ATP from Transfort. Transfort will need to provide someone to act on their behalf during the performance of these Vehicle ATPs. Through the above series of tests, Verint will verify that all equipment and installation complies with the requirements outlined in the RFP. It is after completion of these activities, and signoff by Transfort that Verint will be granted final acceptance of this contract. SECTION 4.2.18: SERVICE SUPPORT Comply. Verint has a complete service support operation that has been functional for many years. Verint's service support for Transfort will be performed by a combination of the following: • Phone support for many non -critical problems that can be handled over the phone. • On -site service for critical problems that can not be resolved by phone. (NOTE: Verint's Denver office provides us with the proximity necessary to ensure quick response in case of a critical issue requiring on -site support.) Verint has proposed our Gold Warranty Plan for the warranty period of the Transfort project. (NOTE: Verint has also proposed an optional Extended Maintenance Plan. See Section 4.2.20 of this proposal for more information on the Extended Maintenance Plan.) Details of the Service Support activity are outlined in the Warranty section that follows. SECTION 4.2.19: WARRANTY Comply. Verint has proposed our Gold Warranty Plan for the Transfort project. This is a 12 month warranty plan that will go into affect upon successful completion of Vehicle Acceptance Test. The following table shows a summary of the Response Times, Coverage and On -Site Support associated with the Gold Warranty Plan. The Transit Customer Support Plans Plan Features Gold Platinum Platinum Plus Standard Services Contact center support i i Contact center support Contact center support TECHNICAL SUPPORT i business days from business days from 7 days a week from 6 AM to 6 PM MST 6 AM to 6 PM MST 6 AM to 6 PM MST OFF -HOUR RESPONSE N/A N/A 2 Hours SOFTWARE BUG FIXES and Included Included Included MINOR RELEASES ADVANCED REPLACEMENT Not Included Included i Included ON -SITE SUPPORT Not included Included (up to one day, Included (up to three days, I i once per quarter) once per quarter) NOTES: 1. The Start Date of coverage for all support plans begins as of the date agreed upon in the Purchase Order or Contract. The End Date is one (1) year from the Start Date. 2. Standard warranty is the equivalent of the Gold level support plan. 3. In order to receive support subsequent to the expiration of the contractual warranty, extended warranty must be purchased. 4. Support provided outside of the warranty will be provided on a time and material basis based on Verint's then -current rates. Verint will train Transfort personnel on equipment remove and replace, so that Transfort maintenance personnel will be able to perform these tasks in the event of an equipment failure. All failed equipment will be sent back to Verint's repair depot via our standard RMA process. SECTION 4.2.20: MAINTENANCE AGREEMENT PRICING OPTION Comply. Verint has proposed an extended maintenance agreement as an option for the Transfort project. This agreement allows Transfort to purchase an additional year or more of extended maintenance on the entire Verint MVSS system. The following table shows a summary of the Response Times, Coverage and On -Site Support associated with the Plans being offered by Verint. The Transit Customer Support Plans Plan Features TECHNICAL SUPPORT OFF -HOUR RESPONSE SOFTWARE BUG FIXES and MINOR RELEASES ADVANCED REPLACEMENT ON -SITE SUPPORT NOTES: Goldi Platinum Standard Servkes Contact center support business days from 6AMto6PMMST N/A Included Not Included Not included Contact center support business days from 6AMto6PMMST N/A Included Included Platinum Plus Contact center support 7 days a week from 6AMto6PMMST 2 Hours Included Included Included (up to one day, Included (up to three days, once per quarter) once per quarter) 5. The Start Date of coverage for all support plans begins as of the date agreed upon in the Purchase Order or Contract. The End Date is one (1) year from the Start Date. 6. Standard warranty is the equivalent of the Gold level support plan. 7. In order to receive support subsequent to the expiration of the contractual warranty, extended warranty must be purchased. S. Support provided outside of the warranty will be provided on a time and material basis based on Verint's then -current rates. SECTION 4.2.21: SCHEDULE Comply. A complete schedule for this project has been included in TAB 5 of this proposal. In general, Verint has put together a schedule that includes some of the following basic criteria: • Initial kickoff meeting that will include a vehicle and site survey • Order, shipment and receipt of equipment at Transfort facilities • Pilot installation and testing at Transfort facilities (1 bus a day during pilot stage) • Installation roll -out schedule (approximately 2-4 buses per day at peak level. Assumes availability of one to two bus bays, and availability of a Transfort person for performing and documenting Vehicle ATPs.) • Completion of entire project retrofit installs within 90 days of Notice To Proceed See TAB 5 of this proposal for details. SECTION 4.2.22: SPARE PARTS AND MAINTENANCE REQUIREMENTS Comply. Verint has included the following spare parts in this proposal: • Qty. 4 - Verint 160GB removable hard drives • Qty. 2 - Verint mDVR6s Digital Video Recorder • Qty. 6 - Verint RP500 Color Day/Night Cameras • Qty. 2 - Verint External Color Camera • Qty. 3 - Verint Mobile IR Camera • Qty. 3 - Verint microphone • Qty. 2 - Verint 4 Color LED module • Qty. 2 - Verint Mobile Wireless 802.11a/g AP and Antenna • Qty. 2 - Event Switches • Qty. 2 - Lockable Enclosures Verint believes that this level of spares will be sufficient for this project, but would be happy to talk with Transfort about any specific sparing levels that Transfort is interested in maintaining. Verint will guarantee the availability of replacement parts (of like or superior capability) for a period of 10 years after completion of the warranty. These parts will be available through Verint's offices. All replacement parts will be handled at the component level (e.g., DVR, Camera, LED, etc.) rather than the subcomponent level. VkRINT POWERING ACTIONABLE INTELLIGENCE` Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 80234 303.450.5904 Mary. McAleer@Verint.com Iww. veri nt. com 5.0 Proposed Schedule This section provides a detailed description of Verint's proposed schedule, as well as a detailed description of how the tasks shown in the schedule will be performed. This schedule will be reviewed with Transfort personnel at the project kickoff meeting. The schedule will then be modified/updated appropriately based on the agreements that result from this meeting. Verint has based the schedule shown in this section on an estimated start date of April 28, 2008. Any shift in this start date will not impact the overall elapsed time planned by Verint for this project. ID �- 1� .­1 w ­ aEGvb �o e 0 1 fRE-NBrFxAi4H%ININGMIO WC Nm YNm Mm 6p.D ANli '..Q dui, R¢m1 Oeby q m1 atl6R6u�q m tNp tr o.a.o.esemr.w Eb Ee�ws, rs� s o��onsn.x�mn>nrc�e. r,�snr� Mmaam smo s .worE Ns.,. 1,a . r, 7 1m,, rs 14 11 xsrNmrt txENnxw Gu sxm, .a mn maw m m17 cm 14 11 ie iaNmmeMn�are.»r�on mw+. m.rrz.-m m,vrz<m as o a ro,M, r� Sri Verint understands the importance of time on this project and will meet Transfort's desired ninety day project schedule for this project. As shown in the schedules above, Verint has divided up the project into three project "Tasks". These tasks include: 1. Pre -Installation Planning and Documentation 2. Fixed End And MVSS Pilot Installation and Test 3. Install and Test Remaining Vehicles Within each of these phases Verint has listed the detailed tasks associated with that particular phase. Please note that Verint has used Microsoft Project for developing this initial schedule, and therefore is able to include all of the start/end dates, sequencing, and interrelationship information necessary for this type of a schedule. The following subsections provide a detailed description of the tasks to be performed in each of the respective phases. 5.1 Pre -Installation Planning and Documentation Task This task begins as soon as the project starts (projected at this time for April 28, 2008) and lasts for roughly 28 days. Several documents will be developed during this task of the project. They include: • Vehicle Install Diagrams • Fixed End Equipment Plan • Vehicle Acceptance Test Plan (ATP) Document Verint Contact Center Actionable Intelligence Solutions capture and analyze customer interactions to address a broad spectrum of business objectives, from agent quality and regulatory compliance to risk management, customer retention, and the development of more profitable customer initiatives. Verint Communications Interception Solutions help government and law enforcement agencies rapidly identify and counter potential security threats and help telecommunications carriers comply with government mandates on electronic surveillance. A Global Presence and a History of Excellence Since 1994, Verint has been committed to developing innovative solutions that help our customers achieve their strategic objectives. Today, over 1,000 organizations in more than 50 countries deploy Verint's "actionable intelligence solutions" as an integral part of their security and business intelligence initiatives. We offer scalable, intelligent, enterprise -class platforms that provide a framework for growth and position our customers to rapidly adapt to dynamic operational and security challenges. Our solutions build bridges to our customers' IT and enterprise systems. They facilitate the exchange of critical information and incorporate sophisticated analytic technologies to generate more relevant, comprehensive, and actionable intelligence. Verint solutions are flexible, customizable, and industry standards oriented. They enable our customers to leverage emerging technologies and existing infrastructures — to deploy the solutions that best meet their needs and deliver the most value — and to meet important goals, now and in the future. Verint solutions are market focused, engineered by veterans of commerce and government to address the special challenges of specific market sectors. More than a third of the 1,600 Verint professionals around the globe are dedicated to ongoing product development, continually enhancing Verint solutions to help our customers meet their objectives. Our customers include CIBC, The Home Depot, Target, and Credit Suisse First Boston; large government agencies, such as the US Internal Revenue Service and the US Department of Homeland Security; infrastructure and transportation providers, such as the Montreal Metro, London Underground, and Port of Galveston; and telecommunications providers, such as SBC, Cingular, and Nortel. Rewarded for the Value We Deliver A combination of financial strength, vision, technology leadership, significant experience in transit and a committed global staff of more than 1,600 associates positions Verint to help Transfort address its long-term objectives. Headquartered in Melville, New York, Verint has approximately 20 offices worldwide. In addition to these offices, Verint has a full complement of Field Application Engineers (FAEs) spread across the country. These FAEs are field engineers for the complete line of Verint products. Verint is a publicly traded company with annual revenues in 2005 of over $300 Million. Verint has recorded sequential revenue growth every quarter since our 2002 Initial Public Offering. Our The main purpose of this initial task is to ensure that Transfort and Verint are in agreement on the project schedule, test plans and procedures, and installation plans for both the vehicle and fixed end equipment. Verint has allotted sufficient time in this task for Transfort to review submitted documents and for Verint to make changes as necessary. 5.2 Fixed End And MVSS Pilot Installation and Test During this task of the contract, Verint will be installing the Fixed End software on the workstations and laptops provided by Transfort. The software installed will include: • Verint Vid-Center • Verint Op -Center Verint will also perform installations of the two pilot vehicles during this task - one paratransit and one fixed route. This installation will be performed by Verint and its installation subcontractor. Verint will use the Vehicle ATP Document developed in Task 1 to determine if this MV55 pilot test is successful. Verint has allocated a full 30 days for testing of the pilot vehicles. If Transfort decides to extend this testing, the remaining portions of the schedule will slide respectively. 5.3 Installation And Test Remaining Vehicles Following the successful completion of the minifleet installation and test, Verint will perform the installation and test of the remaining 38 vehicles at Transfort's site. Once again, Verint and our installation subcontractor will perform this installation. Verint has scheduled 14 work days for completion of the remaining 38 installations. This schedule is based on the following assumptions: • Installation of 2-4 vehicles per night • Over 14 nights, this allows for installation of the remaining 38 retrofit vehicles. AERINT POWERING ACTIONABLE- INTELLIGENCE Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 50234 303.450.5904 Mary. McAleer@Verint.com ro~.verint.com 6.0 Certifications Verint's mobile digital video recorders are designed and developed for use worldwide. Once design and initial development of prototype units are completed on a new product, Verint performs a complete set of environmental tests using a very structured testing approach. The steps performed include the following: 1. In-house temperature testing (using Verint in-house temperature testing chambers) 2. EMC related testing to European standard 72/245/EWG (this standard is much more stringent than the CE standard) 3. Testing to other European standards (namely ES standards for temperature, shock, vibration and humidity) 4. Testing to U.S. 31455 standards for temperature, shock, vibration, and humidity. (These differ slightly from the European tests but generally are a bit less stringent than the European tests). The mDVR6s is a released 41" generation product that has built on the successes of the 3r° generation product - including environmental test - with even additional improvements such as a heat synch instead of a fan, increased board level temperature monitoring and other features. In addition to the above testing, Verint would like to note that our development facilities are ISO9001 and ISO 14001 compliant. Certificate This is to certify that the Environmental Management System of VERINT SYSTEMS LTD. HERZELIYA, ISRAEL has been audited by Sll and found to comply with the Environmental Management Standard SI ISO 14001: 2004 scope: DESIGN, DEVELOP14FNT MANUFACTURING: MARKETING AND SERVICING OF COMPLETE MUILTIMEDIA SOLUTIONS FOR COMMUNICATIONS INTERCEPTION, DIGITAL SECURITY AND SURVEILLANCE AND ENTERPRISE BUSINESS INTELLIGENCE. The Certificate is granted in accordance with SII's Rules for the Certification of Environmental Management Systems (SIT procedure-009). The validity of the Certificate is subject to the continuous maintenance of the System according to the above standard, and the follow-up surveillance performed by SIT Date of initial approval 10 . 07. 2006 °O Date of expiration: 31 07, 2010 THE STANDARDS INSTITUTION OF ISRAEL License No: 41533 Date of issue: 01 . 07 . 2007 J4� P Ziva Patir Director General VDE EMC in vehicles The e-marking mandatory now Starting from 01.10.2002 the e-marking was become mandatory. All devices which are connected to the onboard network and are able to be active during operation of the vehicle are covered from this requirement. The requirements and rules for an e-marking are mentioned in the directive 72/245/EW G in the latest revision 95/54/EC dated Oct. 31, 1995. In this directive the technical requirements are included. This is contrary to the EMC Directive which refers to harmonized standards. The test set-up and the limits are included in the directive. Tested for an e-marking are emission as well as immunity. The test set-up and the limits are different from the normally used EMC requirements (Open area test site with 10 m distance). Consequently taking over the test results from the usual testing done for the compliance with the EMC Directive 89/336/EG is not possible. Devices and sub -assemblies which already do carry the VDE EMC Mark or a CE-Marking not automatically do fulfil the limits of the directive 95/54/EG. Possible consequences for devices and sub assemblies which are not type approved. If a device or sub -assembly connected to the on -board network of a vehicle is operated without type approval according to the Directive 95/54/EG, the license (or permit) for the whole vehicle may be no longer valid. So the insurance coverage which exists for this vehicle may be endangered due to the non-existence of the permit to operate. Type approval The e-marking is a type approval and is not based on a manufacturers self declaration. The German federal authority for vehicles (Kraftfahrt-Bundesamt, KBA) issues on application type approvals together with a type approval number. At the beginning a successful testing in a laboratory accredited by KBA is necessary. In the following the manufacturer applies for type approval at KBA. If the results are positive, and after a successful initial assessment of the quality system of the factory, the KBA issues the type approval together with a type approval number. VDE Association for Electrical, Electronic & Information Technologies URL: http://www.vde.com/VDE_PI_en/TestingCert/Test_engineering/EMC_in_vehicles.htm 1 of 1 2/28/2007 3:00 PM EU-KonformitatserWrung EC -Declaration of conformity Der Hersteller Verint Video Solutions GmbH The manufacturer: Spreestrasse 3 D — 24539 Neumuenster Germany Erklart, dass das Produkt mDVR-6S (Art. no. RP78600020) declares that the product mDVR-6L (Art. no. RP78600010) Den Bestimmungen der folgenden 73/23/EWG (Niederspannungsrichtlinie) Richtlinien entsprechen: 73/23/ECC (Low Voltage Directive) meet the following directives: 89/336/EWG (Elektromag. Vertraglichkeit) Richtlinien entsprechen: 89/336/EEC (Electromag. compatibility) meet the following directives: 93/68/EWG (CE Kennzeichnung) 93/68/EWG (CE marking) and mit folgenden harmonisierten ISO 7637-2/2004 Normen ubereinstimmen: EN 55011, KI. A and are conform with following EN 61000-6-2 harmonised standards: EN 61000-4-2 EN 61000-4-3 EN 61000-6-3 Erweiterte Produktnormen Typgenehmigung / type approval ES (034822) Approvals 72/245/EWG Fassung 2005/83/EG (EMV) 72/245/EMC Version 2005/83/EG (EMC) Dokumentationen als Nachweis der Ertullung der aufgelisteten Norman werden zur Ansicht bereitgehalten. Documentation evidencing conformity with the requirements of the directives is kept available for inspection. Diese Erklarung wird verantwortlich abge b n durch; %ll&e4— This declaration is submitted by: 101 z0), ^,/ Kraftfahrt-Bundesamt DE-24932 Flensburg EG-TYPGENEHMIGUNGSBOGEN EC TYPE -APPROVAL CERTIFICATE Benachrichtigung fiber - die Typgenehmigung eines Bauteiltyps gemig der Richtlinie 72/245/EWG, zuletzt ge6ndert Burch die Richtlinie 2006/28/EG Communication concerning the type -approval of a type of component with regard to Directive 72/245/EEC, as last amended by Directive 2006/281EC Typgenehmigungsnummer: el*721245*2006128*4822*00 Type -approval No.: Grund fOr die Erweiterung: Reason for extension: entfallt not applicable An der EUB anzubringendes EG-Typgenehmigungszeichen: EC type -approval mark to be affixed on ESA: e1 034822 ABSCHNITT I SECTION I 0.1. Fabrikmarke (Firmenname des Herstellers): Make (trade name of manufacturer): Verint Video Solutions GmbH K raftfa h rt-B u n d e s a m t DE-24932 Flensburg Nummer der Genehmigung: e1`72/245`2006/28'4822`00 Approval No.: 0.2. Typ: Type: mDVR-6 in den Ausfiihrungen - versions: mDVR-6S mDVR-6L 0.3. Merkmale zur Typidentifizierung, sofem am Bauteil vorhanden: Means of identification of type, if marked on the component. mDVR-67 0.3.1. Anbringungsstelle dieser Merkmale: Location of that marking: Metallaufkleber auf der Unterseite des Gehauses metal label on the bottom side of the housing 0.5. Name and Anschrift des Herstellers: Name and address of manufacturer: Verint Video Solutions GmbH DE-24539 Neumunster 0.7. Bel Bauteilen and selbsUmcligen technischen Einheiten, Lage and Anbringungsart des E G-Ge neh m ig u ng szeichens: In the case of components and separate technical units, location and method of affixing of the EC approval -mark: Siebdruck auf der Gehauseriickseite screenprint on the back side of the housing 0.8. Anschrift(en) der Fertigungsstatte(n): Address(es) of assembly plant(s): A + B Electronic GmbH & Co. DE-26197 Huntlosen USR Electronic Systems (1987) Ltd. IL-Karmiel, 21617 ABSCHNITT II SECTION 11 Zushtzliche Angaben (erforderlichenfalls): Additional information (where applicable): siehe Anlage see appendix Kraftfah rt-Bu ndesamt DE-24932 Flensburg 3 Nummer der Genehmigung: e1"72/245'2006/28*4822'00 Approval No.: 2. Fur die Durchfiahrung der Priifungen zust3ndiger technischer Dienst: Technical service responsible for carrying out the tests: EMV-Labor der Fachhochschule Kiel DE-24149 Kiel 3. Datum des Prufprotokolls: Date of test report: 03.01.2007 4. Nummer des Prufprotokolls: Number of test report: PB-06-16-VER-005b 5. Gegebenenfalls Bemerkungen: Remarks (if any): siehe Aniage see appendix 6. Ort: DE-24932 Flensburg Place: 7. Datum: 25.01.2007 Date: S. Unterschrift: Im Auftrag Signature: 448 y Detlef Hansen Kraftfahrt-Bundesamt DE-24932 Flensburg 4 Nummer der Genehmigung: e1*72/245*2006/28*4822*00 Approval No.: 9. Die Typgenehmigungsunterlagen, hinterlegt bei der zustandigen Behorde, die die Typgenehmigung erteilt hat, sind auf Anfrage erhaltlich. The type -approval file deposited at the Administrative Service having delivered the type - approval, may be obtained. Verzeichnis: List of documents: 1. Anlage zum EG-Typgenehmigungsbogen Appendix to the EC type -approval certificate 2. Inhaltsverzeichnis zu den Beschreibungsunterlagen Index to the information package 3. Beschreibungsunterlagen Information package market capitalization of more than $1 billion and cash position in excess of $200 million underscore our ability to continually invest in critical infrastructure for meeting Transfort's needs now and in the future. Part of this record includes 18 straight quarters of revenue growth — Verint is one of only three companies on the NASDAQ exchange that can claim this performance record. Verint's success is driven by our ongoing commitment to innovation, a growing recognition of the value of actionable intelligence, and strong demand for actionable intelligence solutions in both the business intelligence and security markets. In the business intelligence market, a growing number of enterprises deploy our actionable intelligence solutions to gain a better understanding of customer requirements and enhance the performance of their customer -facing operations. In the security market, our actionable intelligence solutions address a broad range of important initiatives, including the protection of critical infrastructure, people and assets, and the collection of intelligence to prevent criminal and terrorist threats. Our rapidly growing blue chip customer base is the greatest reflection of the value Verint brings to the networked video security market. Figure 1 below illustrates a select group of Verint's networked video customers today. Additionally, Verint maintains the following installed base of networked video implementations: • Over 14,000 transit buses and rail cars worldwide • Over 50,000 digital video recorders in banks and financial institutions • Deployments in 1 of every 3 Fortune 250 companies in the U.S. • 2 of the 5 top retailers • 10 government agencies • 20 seaports • 25 cities • 55 major airports • Hundreds of transit agencies Kraftfahrt-Bundesamt DE-24932 Flensburg Anlage Appendix zum EWG-Typgenehmigungsbogen Nr. e1*72/245*2006/28*4822*00 betreffend die Typgenehmigung einer elektrischen/elektronischen Unterbaugruppe gemall der Richtlinie 72/245/EWG, zuletzt geandert durch die Richtlinie 2006/28/EG to EEC type -approval certificate No. ei*721245*2006/28*4822*00 concerning the type -approval of an electric/electronic sub -assembly with regard to Directive 72/245/EEC, as last amended by Directive 2006/28/EC Erganzende Angaben: Additional information: 1.1. Nennspannung des elektrischen Systems: Electric system rated voltage: 12 V bzw. - resp. 24 V 1.2. Diese EUB kann fur jeden Fahrzeugtyp mit folgenden Einschrankungen verwendet werden: This ESA can be used on any vehicle type with the following restrictions: alle Fahrzeugtypen mit einem 12 V bzw. 24 V - Bordnetz and Batterie(-) an der Karosserie all vehicle types with a 12 V resp. 24 V - electrical wiring and battery(-) at the body 1.2.1. Einbauvorschriften (gegebenenfalls): Installation conditions, if any: die Einbauvorschriften sind der Einbauanleitung zu entnehmen the installation conditions have to be gathered from the installation instructions 1.3. Diese EUB kann nur fur die folgenden Fahrzeugtypen verwendet werden. This ESA can only be used on the following vehicle types: entfallt not applicable 1.3.1. Einbauvorschriften (gegebenenfalls): Installation conditions, if any: entfallt not applicable 1.4. Angewandte(s) spezielle(s) Prufverfahren and Frequenzbereiche zur Ermittlung der Stbrfestigkeit: The specific test method(s) used and the frequency ranges covered to determine immunity were: siehe Prilfbericht Nr.: PB-06-16-VER-005b vom 03.01.2007 see technical report Kraftfahrt-Bundesamt DE-24932 Flensburg Nummerder Genehmigung: e1*72/245*2006/28*4822*00 Approval No.: 1.5. Nach ISO 17025 akkreditiertes and von der (gemaf5 dieser Richtlinie zustandigen) Genehmigungsbehorde anerkanntes PriiFlabor, das f0r die Durchfiihrung der PrOfungen zusttindig ist: Laboratory accredited to ISO 17025 and recognised by the Approval Authority (for the purpose of this Directive) responsible for carrying out the test. EMV-Labor der Fachhochschule Kiel DE-24149 Kiel 5. Bemerkungen: Remarks: entfallt not applicable Kraftfahrt-Bundesamt DE-24932 Flensburg Inhaltsverzeichnis zu den Beschreibungsunterlagen Index to the information package Zum EWG-Typgenehmigungsbogen Nr.: el*721245*2006/28*4822*00 To EEC approval certificate No.: Ausgabedatum: 25.01.2007 letztes Anderungsdatum: — Date of issue: last date of amendment: 1. Nebenbestimmungen and Rechtsbehelfsbelehrung Collateral clauses and instruction on right to appeal 2. Beschreibungsbogen Nr.: Information document No.. mDVR-6 family/ 1006 letztes Anderungsdatum: last date of amendment: 3. Prilfbericht(e) Nr.: Test report(s) No.: PB-06-16-VER-005b 4. Beschreibung derAnderungen: Description of the modifications: entfAllt not applicable Datum: Date: 10.07.2006 Datum: Date: 03.01.2007 Kraftfahrt-Bundesamt DE-24932 Flensburg Nr. der Genehmigung: e1*72/245*2006/28*4822*00 Approval No.: - Anlage - Nebenbestimmungen and Rechtsbehelfsbelehrung Nebenbestimmungen Jede Einrichtung, die deco genehmigten Typ entspricht, ist gem9a der angewendeten Vorschrift zu kennzeichnen. Das Genehmigungszeichen lautet wie folgt: e1 034822 Die Einzelerzeugnisse der reihenweisen Fertigung mussen mit den Genehmigungsunter- lagen genau 0bereinstimmen. Anderungen an den Einzelerzeugnissen sind nur mit ausciracklicher Zustimmung des Kraftfahrt-Bundesamtes gestattet. Anderungen der Firmenbezeichnung, der Anschrift and der Fertigungsstatten sowie eines bei der Erteilung der Genehmigung benannten Zustellungsbevollmachtigten oder bevollmachtigten Vertreters sind dem Kraftfahrt-Bundesamt unverzoglich mitzuteilen. VerstMe gegen these Bestimmungen k6nnen zum Widerruf der Genehmigung fuhren and k6nnen uberdies strafrechtlich verfolgt werden. Die Genehmigung erlischt, wenn sie zuruckgegeben oder entzogen wird, oder der genehmigte Typ den Rechtsvorschriften nicht mehr entspricht. Der Widerruf kann ausgesprochen werden, wenn die fur die Erteilung and den Bestand der Genehmigung geforderten Voraussetzungen nicht mehr bestehen, wenn der Genehmigungsinhaber gegen die mit der Genehmigung verbundenen Pflichten - auch soweit sie sich aus den zu dieser Genehmigung zugeordneten besonderen Auflagen ergeben - versto at oder wenn sich herausstellt, class der genehmigte Typ den Erfordernissen der Verkehrssicherheit oder des Umweltschutzes nicht entspricht. Das Kraftfahrt-Bundesamt kann jederzeit die ordnungsgemage Ausubung der Burch these Genehmigung verliehenen Befugnisse, insbesondere die genehmigungsgerechte Fertigung, nachprufen. Es kann zu diesem Zweck nach den Regeln der zugrunde liegenden Vorschriften Proben entnehmen oder entnehmen lassen. Die mit der Erteilung der Genehmigung verliehenen Befugnisse sind nicht Gbertragbar. Schutzrechte Dritter werden durch these Genehmigung nicht beruhrt. Rechtsbehelfsbeleh ru ng Gegen these Genehmigung kann innerhalb eines Monats nach Bekanntgabe Widerspruch erhoben werden. Der Widerspruch ist Beim Kraftfahrt-Bundesamt, Fordestra8e 16, DE-24944 Flensburg, schriftlich oder zur Niederschrift einzulegen. Kraftfahrt-B a n d es a m t DE-24932 Flensburg 2 Nummer der Genehmigung: el*72/245*2006128*4822*00 Approval No.: - Attachment - Collateral clauses and instruction on right to appeal Collateral clauses All equipment which corresponds to the approved type is to be identified according to the applied regulation. The approval identification is as follows: - see German version - The individual production of serial fabrication must be in exact accordance with the approval documents. Changes in the individual production are only allowed with express consent of the Kraftfahrt-Bundesamt. Changes in the name of the company, the address and the manufacturing plant as well as one of the parties given the authority to delivery or authorised representative named when the approval was granted is to be immediately disclosed to the Kraftfahrt-Bundesamt. Breach of this regulation can lead to recall of the approval and moreover can be legally prosecuted. The approval expires if it is returned or withdrawn or if the type approved no longer complies with the legal requirements. The revocation can be made if the demanded requirements for issuance and the continuance of the approval no longer exist, if the holder of the approval violates the duties involved in the approval, also to the extent that they result from the assigned conditions to this approval, or if it is determined that the approved type does not comply with the requirements of traffic safety or environmental protection. The Kraftfahrt-Bundesamt can at any time check the proper exercise of the conferred authority taken from this approval, in particular the approving standards. For this purpose, samples can be taken or have taken according to the rules of the underlying regulations. The conferred authority contained with issuance of this approval is not transferable. Trade mark rights of third parties are not affected with this approval. Instruction on right to appeal This approval can be appealed within one month after notification. The appeal is to be filed in writing or as a transcript at the Kraftfahrt-Bundesamt, FBrdestralSe 16, DE-24944 Flensburg. VkR/NT POWERING ACTIONABLE INTELLIGENCE` Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 80234 303.450.5904 Mary. McAleer@Verint.com .vww.verint.com Exhibit A: Price Submittal Form — P-1106, Transfort Mobile Video Security System Name of proposing firm: Verint Video Solutions 1. Price of vehicle equipment, cabling, and installation to retrofit: Twenty-seven (27) fixed route coaches (per Attachment A) $151,219.17 Thirteen (13) paratransit vans (per Attachment A) $60,267.61 2. Price of software, hardware, cabling and installation to set up the following according to Part III - Scope and Specifications: Two (2) central reviewing work stations in Operations $3,423.73 Ten (10) licenses for reviewing stations $6,240.00 4. Price and terms of any other needed licenses $0.00 5. Recommended spare parts list and pricing $8,1 11.85 6. Recommended testing equipment and pricing $0.00 7. Training and documentation $0.00 8. Other (describe) Total Proposed Pricing $229,262.36 a) Include all costs. Proposed pricing must be inclusive of tax. b) Include a list of all proposed equipment and proposed quantities. (the list of all proposed equipment and quantities can be found in Section 4: Proposed System) options: 1. Install G-force sensor, per vehicle $278.20 2. Maintenance agreement pricing: (Plan levels are described in Section 4: Proposed Solution, Section 4.2.20): a. Gold Plan: Year 2 $393.72 b. Platinum Plan: Year 2 $590.58 c. Platinum Plus Plan: Year 2 $787.44 (if needed, provide additional service descriptions and pricing on a separate sheet) 3. Miscellaneous options: a. Wireless network auto -switching device (see Section 4: Proposed Solution) b. C. d. e. f. (Use additional sheets, if necessary) I axes are not included in the pricing because Transfort has stated that they are tax exempt. AERINT POWERING ACTIONABLE INTELLIGENCE' Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 80234 303.450.5904 Mary.McAleer@Verint.com vww. ve ri nt. com Exhibit B: Standard Service Agreement and Vendor Statement Use of Standard Services Agreement Initial in the appropriate space, below. We agree to the use of the City's Standard Services Agreement, in substantially the form included in the RFP under Part I, paragraph 14, Sample Agreement. _X We agree to the use of the City's Standard Services Agreement, in modified form. If selecting this response, include suggested modifications to the City agreement. During the selection process, Verint would like to negotiate the following provisions set out in the Sample Agreement in Part I of the REP: • Section 6: Early Termination by City/Notice • Section 12, Warranty • Section 13: Default • Section 16 Indemnity/Insurance • Section 19 Prohibition Against Employing Illegal Aliens (Verint feels that this section does not apply but would like to discuss in further detail if Verint is awarded this contract) Add the following clauses • Grant of License • Restrictions on Use • Confidential Information • Payment Terms • Invoicing We do not agree to the use of the City Standard Services Agreement. If selecting this response, include a copy of the agreement you would like to use. Note: the City Services Agreement is intended, along with a negotiated Scope of Work, to cover the project itself Related software or maintenance agreements are generally provided by the Contractor and specific provisions in those agreements may be negotiated separately. Vendor's Statement We propose to perform the work under the terms and conditions contained within the Request for Proposal for Transfort P-1106, Digital Video Recording System for Transfort Vehicles, for the costs set forth in the Price Submittal Form. Authorized Signature. Printed Name: Title: Business Name: VC911U i V ir-)E�D 50LLf nO,AJS .1AC Date: 3 _ 5- C ia 27 AERINT POWERING ACTIONABLE INTELLIGENCE` Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 80234 303.450.5904 Mary. McAleer@Verint.com vww.verint.com A Blue Chip Customer Base "We view Verint's impressive P �1 blue-chip customer base as validation of their technology and market leadership." S C Lehman Brothers (*Internal Revenue service Wells Fargo Bank 0^0 aYlstreet �Neaal T�eMle :cingular ,11 Intel. HSRC m BARCLAYS N&R/NT Figure 1: Sample of Verint's Customer Base. Since 1994, Verint has been committed to developing innovative solutions that help our customers achieve their strategic objectives. Our products are market driven, engineered by veterans of government and commerce to address specific market sector challenges. In 2004, Verint expanded our transportation market product offerings through the acquisition of RP Security Systems - one of the leading Mobile Networked Video Security providers in the world. This acquisition combined with Verint's existing mobile product offerings have formed the basis of the Verint Mobile Transit product line which has over 14,000 mobile networked video security systems installed around the world in transit bus and rail applications. With this combination of leading solution and deep industry expertise, Verint has established itself as the premier solution for today's public transit mobile networked video market worldwide. The acquisition of the RP Security Systems group furthered an important goal of Verint - to become the leading global provider of video -based actionable intelligence in the Public Transit marketplace. Verint is now able to provide integrated networked video solutions for both mobile and fixed asset (facility) requirements to enhance the security of public transit infrastructure. In short, our success in the transit "facility" video world (including Portland Tri-Met Rail, London Underground, Montreal Subway) is now complemented by an installed base of over 14,000 mobile networked video recorders and over 75,000 cameras on- board transit vehicles. Verint is the only solution provider that combines fixed and mobile for one comprehensive solution. The Verint Mobile Video solution is part of the Nextiva° portfolio which enables organizations of all sizes, from small and mid -sized enterprises to major government and commercial organizations, to enhance the security of their facilities and infrastructure and the performance of their business operations by networking video across multiple locations and applying advanced BUY AMERICA REQUIREMENTS 49 U.S.C. 53230) 49 CFR Part 661 Buy America - The contractor agrees to comply with 49 U.S.C. 53230) and 49 C.F.R. Part 661, which provide that Federal funds may not be obligated unless steel, iron, and manufactured products used in FTA-funded projects are produced in the United States, unless a waiver has been granted by FTA or the product is subject to a general waiver. General waivers are listed in 49 C.F.R. 661.7, and include final assembly in the United States for 15 passenger vans and 15 passenger wagons produced by Chrysler Corporation, and microcomputer equipment and software. Separate requirements for rolling stock are set out at 49 U.S.C. 53230)(2)(C) and 49 C.F.R. 661.11. Rolling stock must be assembled in the United States and have a 60 percent domestic content. A bidder or offeror must submit to the FTA recipient the appropriate Buy America certification (below) with all bids or offers on FTA-funded contracts, except those subject to a general waiver. Bids or offers that are not accompanied by a completed Buy America certification must be rejected as non -responsive. This requirement does not apply to lower tier subcontractors. Certification requirement for procurement of steel, iron, or manufactured products. Certificate of Compliance with 49 U.S.C. 5323Q)(1) The bidder or offeror hereby certifies that it will meet the requirements of 49 U.S.C. 53230)(1) and the applicable regulations in 49 C.F.R. Part 661.5. Date Signature Company Name Title S. .3I3 12� Vh rR ( f'I A Certificate of Non -Compliance with 49 U.S.C. 5323Q)(1) The bidder or offeror hereby certifies that it cannot comply with the requirements of 49 U.S.C. 53230)(1) and 49 C.F.R. 661.5, but it may qualify for an exception pursuant to 49 U.S.C. 53230)(2)(A), 53230)(2)(B), or 53230)(2)(D), and 49 C.F.R. 661.7. Date Signature Company Name Title 29 APPENDIX A, 49 CFR PART 20--CERTIFICATION REGARDING LOBBYING Certification for Contracts, Grants, Loans, and Cooperative Agreements The undersigned [Contractor] certifies, to the best of his or her knowledge and belief, that: (1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. (2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for making lobbying contacts to an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form--LLL, "Disclosure Form to Report Lobbying," in accordance with its instructions [as amended by "Government wide Guidance for New Restrictions on Lobbying," 61 Fed. Reg. 1413 (1/19/96). Note: Language in paragraph (2) herein has been modified in accordance with Section 10 of the Lobbying Disclosure Act of 1995 (P.L. 104-65, to be codified at 2 U.S.C. 1601, et seq.)] (3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including subcontracts, subgrants, and contracts under grants, loans, and cooperative agreements) and that all subrecipients shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31, U.S.C. § 1352 (as amended by the Lobbying Disclosure Act of 1995). Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure. [Note: Pursuant to 31 U.S.C. § 1352(c)(1)-(2)(A), any person who makes a prohibited expenditure or fails to file or amend a required certification or disclosure form shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such expenditure or failure.] The Contractor, *(ird V ljro,oldionsertifies or affirms the truthfulness and accuracy of each statement of its certification and disclosure, if any. In addition, the Contractor understands and agrees that the pro ' n of 31 U.S.C. A 3801, at seq., apply to this certification and disclosure, if any. gnature of Contractor's Authorized Official Sho Coo NEN Name and Title of Contractor's Authorized Official 3 , zoo g SEP VI ' PRESIDM 31 V kR/NT POWERING ACTIONABLEINTELLIGENCE" Verint Video Solutions Attn: Mary McAleer 12110 North Pecos, Suite 300 Denver, CO 50234 303.450.5904 Mary. McAleer@Verint.com www.verint.com Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. content analytics to extract actionable intelligence from live and stored video. By alerting security personnel to potential security threats, Nextiva helps organizations prevent security breaches, improve response time and enhance operational efficiency. 1.b Verint's purchasing practices Verint uses a short list of Contract Manufacturers with facilities in the US, Canada, Germany, and Israel. Our average contract manufacturer has been a supplier to Verint for an average of 5 years and have facilities ranging from 20,000 square feet to over 200,000 square feet. Each sub- component is manufactured by the contract manufacturer which is best capable of producing the specific sub -assembly to our specifications. Our own facility in Columbia, Maryland has 10,000 square feet of final assembly, test, and logistics space. The Columbia, Maryland facility has an average monthly output of 600 systems with additional capacity of up to 1000 additional systems per month at local contract manufacturers. We use a variety of QA tools and processes to assure that our process is always under control. All materials are purchased using an Approved Vendor List that has been approved by Research and Development. Long term agreements are negotiated and monitored for all "A" items. Alternate suppliers are evaluated and approved in order to reduce the risk of interruption of supply. All Verint products are functionally tested individually both in -process and at the final stage to ensure all specifications are met. Customer Service is responsible to maintain system integrity. 1.c Research and development capabilities A full 35% of Verint's staff is dedicated to the research and development of new technologies. Research and development facilities can be found in many of our locations, including Denver, Colorado; Durango, Colorado; Columbia, Maryland; Montreal, Canada; Neumunster, Germany; and Israel. Verint is constantly updating our product line to meet the new demands of the transit industry, as well as to take advantage of the ever improving speeds and storage capabilities of today's computer systems. Verint is taking advantage of these updates by proposing our new 41" generation mDVR product for this project. More information on the mDVR product line can be found in Tab 4: Proposed System. I.d Lawsuits Verint has not had any lawsuits, claims or disputes arising between the company and any transit agency or entity over the past three (3) years. 1. e Defect Problems Verint has not had any defect problems during the past three years. 1.f Technical manuals and publications Each new product released is accompanied by a technical manual and publication, when applicable. These manuals are updated on an as needed basis. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. Page is too large to OCR. 1.g Financial statements At Tranfort's request, Verint will provide copies of any certified, audited financial statements that are publicly available for the past three years for the company. Page is too large to OCR.