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Home My WebLink AboutRESPONSE - RFP - P1109 TRASH SERVICES STUDYCity of Fort Collins Interview Notes Proposal for Trash Services Study City of Fort Collins, CO March 6, 2008 Z5Consulting Group Inc Resources Respect Responsibilsy QV • Management audits and `process -mapping" exercises; • Consensus building and decision -making techniques; • Allocation of resources to meet stated objectives; • Tracking and monitoring of performance metrics; and • Information system assessments and design. R3 Provides Solutions We are committed to completing our work assignments in an objective and comprehensive manor. By following this principal, our work products result in the best combination of programs and price that best meets the needs of the customer and our public sector clients. Conflict of Interest R3 understands the sensitive nature of conducting projects for public agencies. We are strongly committed to providing our clients with unbiased opinions and recommendations. Accordingly, R3 only provides services to public agencies. R3 does not have any relationship and/or employment agreement with any private waste haulers and R3 does not provide services to any private waste haulers. Project Summary Table The following summary table cross-references the services that R3 team members have provided for public agencies over the past 30 years. d m f1 y C dl W C W C S sE = uw daai 0;c 7 C W jp U C a 9 00! iia a`rii 2U tuna Adelanto, CA ✓ Alameda County Waste Management ✓ ✓ ✓ Authority, CA Alameda, CA ✓ Albuquerque, NM ✓ Amador County, CA ✓ ✓ Firm Qualifications m Section 1- 5 Staff Qualifications Jeff Donlevy Z5 TRANSITION ASSISTANCE California Communities: The City of San Jose. Mr. Donlevy assisted the City of San Jose with the planning and transition for 156,000 customers changing from one service provider to three new service providers. The primary responsibility was to effectively manage the various transition and implementation details including monitoring critical milestones of new haulers, facility reviews, route analysis, employee transition, weekly staff reports to the City Manager, and the development of contingency plans. SOLID WASTE PLANNING California Communities: City of Sacramento, Sonoma County, Elk Grove, and Union City. Mr. Donlevy has been involved in the analysis and planning of various solid waste projects including 20 Year Master Plans, transfer station development, franchising options, and street sweeping capacity planning. GENERAL MANAGER — SACRAMENTO RECYCLING AND TRANSFER STATION, CITY OF SACRAMENTO, CA 2000-2006 Mr. Donlevy served as the General Manager for the Sacramento Recycling and Transfer Station for six years. His responsibilities included the daily operation of a 2,500 tons per day (tpd) solid waste transfer station and material recovery facility that served the City of Sacramento, County of Sacramento, and various cities in the region. The facility served commercial, residential, and self haul customers and included a disposal area, buy back center, and permanent household hazardous waste facility. During this period, the facility was able to increase the daily permit from 1,500 tpd to 2,500 tpd. The facility staff increased from 30 employees to 150 employees. Additionally, Mr. Donlevy oversaw the facility expansion of the recyclable processing equipment to increase capacity up to 12,000 tons per month. Mr. Donlevy was directly involved in the negotiations for a seven year collective bargaining agreement with Teamsters Local 150. Mr. Donlevy was responsible for the permit compliance with the LEA and contract compliance with the City of Sacramento, Manteca, Folsom, and the County of Sacramento. The facility successfully passed a five year contract review by the City of Sacramento and a five year permit review conducted by the LEA. Mr. Donlevy was responsible for financial reporting and analysis to the corporate office. Appendix A - 18 Staff OPERATIONS MANAGER — REPUBLIC SERVICES —CVT, CITY OF ANAHEIM, CA Qualifications 1997-2000 Mr. Donlevy served as the Operations Manager for the Republic Jeff Donlevy Services 6,000 tons per day transfer station and material recovery facility in Anaheim, California. In addition to 3,500 tpd of directly transferred waste, the facility processed over 1,000 tpd of mixed solid waste (MSW), 500 tpd of curbside recyclables, and over 600 tpd of residential green waste. Mr. Donlevy oversaw 240 employees, including transfer drivers, equipment operators, scale attendants, laborers, and maintenance staff. Mr. Donlevy helped increase self haul volume 100% in two years, and increased facility diversion by 25%. Mr. Donlevy was directly responsible for scale house activity for route, origin, and permit reporting. Additionally, he was responsible for daily self haul and buy back center activity that handled over $2.1 million in cash transactions per year. PLANT MANAGER — USA WASTE & WESTERN WASTE, HOBOKEN, NJ, SUNNYVALE, CA, & REDONDO BEACH, CA 1991-1997 Mr. Donlevy served as Operations and Plant Manager at various facilities operated by Western Waste and USA Waste. In Hoboken, New Jersey, he was responsible for consolidating three facilities in Brooklyn and the Bronx into one operation in Hoboken New Jersey. This included the consolidation of routes and labor forces from the three operations. In Sunnyvale, as MRF Operations Manager, Mr. Donlevy was involved in the final installation and testing of a 600 tpd MSW sorting system. Mr. Donlevy was responsible for the implementation of the maintenance program, marketing of material to meet quality specifications, and diversion reporting to the cities. Mr. Donlevy also managed the buy back center and submitted all reports to the DOC for CRV refunds. In Redondo Beach, Mr. Donlevy was responsible for the MRF and Buy Back Center that processed 2,500 tons per month of curbside material from six cities and a buy back center that handled cash transactions of over $700,000 annually. Professional Organizations Sacramento Solid Waste Advisory Committee — City Resident Appointee California Refuse and Removal Council -Member Power Inn Business and Transportation Association - Member Appendix A - 19 Staff Qualifications Jeff Donlevy Appendix A - 20 Resume Ms. Baxter joined R3 earlier this year. Since that time she has been involved in a variety of project work, including the following: REFUSE VEHICLE STREET MAINTENANCE IMPACT FEES Providing on -going support of refuse vehicle street maintenance impact fee research and project analysis, including gathering, organizing and evaluating Annual Street Report data for various jurisdictions. OPERATIONS AND PERFORMANCE REVIEWS Currently assisting with the analysis of the City of Union City's solid waste, recycling, yard waste and street sweeping routes including the analysis of current macro- and micro -routes and the development of revised street sweeping travel paths. SOLID WASTE MANAGEMENT SERVICES PROCUREMENT Provided support services for our procurements for the cities of Windsor and Rancho Murieta including conducting solid waste rate surveys and gathering data on franchise agreements in neighboring jurisdictions. Education Associate of Applied Science Degree in Computerized Business Administration from Heald College, 4.0 GPA Staff Qualifications Carrie Baxter IZ5 Appendix A - 21 Staff Qualifications Appendix A - 22 Fort Collins Project Objectives 1) Reducing Trash Truck Impacts ❑ In what ways can the City reduce the impacts of trash collection services? 2) Improving Diversion Rates ❑ Are there ways the City might also improve diversion rates for recyclables? Notes: Page 1 Meeting the City's Objectives: R3 Project Team Experience 1) Reducing Trash Truck Impacts ❑ R3 staff operates within regulatory and contractual environments where minimizing trash truck impacts is Standard Operating Procedure ❑ R3 staff has put in place systems, programs and requirements to minimize trash truck impacts in numerous jurisdictions • Air quality • Neighborhood aesthetics • Safety • Noise • Street Damage ❑ R3 staff drafted the City's 1998 Trash Districting Study With R3 there is no learning curve! Notes: Page 2 Meeting the City's Objectives: R3 Project Team Experience 1) Reducing Trash Truck Impacts (cont.) ❑ Vehicle Impact Analysis • R3 has conducted 20+ Refuse Vehicle Impact Studies: - Fort Collins, CO (1998) - Districted Residential Trash Collection - La Habra Heights, CA - Open Competition Residential Collection - Long Beach, CA - Municipal - Private Residential /Open Competition Commercial - San Rafael, CA - Refuse Vehicles /Construction Vehicles - CCCSWA, CA - Co -Collection vs. Dedicated Vehicles - Alameda, CA - Permitted Debris Box Haulers ❑ Value Added Deliverable • R3 will provide a Calculation of Preliminary Impact Fee (Regulatory Option) No one in the industry has more experience! k W Notes: Page 3 Meeting the City's Objectives: R3 Project Team Experience 2) Improving Diversion Rates ❑ R3 staff work within a regulatory environment that has mandated 50% diversion since 1989 ❑ R3 staff has assisted numerous jurisdictions achieve 50% diversion levels ❑ R3 staff is currently working with public agencies that have established targets of 75% diversion and beyond (Zero Waste) R3 has unmatched hands-on experience! Notes: Page 4 Meeting the City's Objectives: R3 Project Approach ❑ Build on Prior Work, Incorporate Benchmark Data, and Conduct Additional Research ❑ Clearly Define the "City's Priorities" ❑ Reduce Trash Truck Impacts ❑ Improving Diversion Rates ❑ Minimizing Negative Impacts on Existing Haulers ❑ Identify the Range of Collection System Structure Alternatives to be Considered ❑ Identify the Trash Truck Impact and Diversion Options to Be Considered ❑ Evaluate Each Option Within Each Collection System Alternative We will present results in a clear, concise and objective manner! Notes: Page 5 Firm Qualifications W R ab S a C T W i IE4 N W 7 V G am d .y W C ° E O W't CL Oa E r W W C C 20 W rn y C _ C rRM Apple Valley, CA ✓ Arcadia, CA ✓ Arlington, TX ✓ ✓ Atherton, CA ✓ Barstow, CA ✓ Bell Gardens, CA ✓ ✓ ✓ Bellflower, CA ✓ Belmont, CA ✓ Beverly Hills, CA ✓ ✓ Big Bear Lake, CA ✓ Blythe, CA ✓ Bradbury, CA ✓ ✓ ✓ Branson, MO ✓ Brevard County, FL ✓ ✓ ✓ Burbank, CA ✓ Burlingame, CA ✓ Carlsbad, CA ✓ Camp Verde, AZ ✓ Carson, CA ✓ ✓ Castro Valley, CA ✓ Cathedral City, CA ✓ Central Contra Costa County Solid Waste Authority, CA ✓ Chino, CA ✓ Chino Hills, CA ✓ Citrus Heights, CA ✓ ✓ ✓ CIWMB ✓ Clayton, CA ✓ Coachella, CA ✓ Clovis, CA ✓ Colton, CA ✓ ✓ Cooper City, FL ✓ ✓ ✓ Cottonwood, AZ ✓ Cudahy, CA ✓ Culver City, CA ✓ ✓ Dana Point, CA ✓ Dania Beach, FL ✓ ✓ ✓ Deerfield Beach, FL ✓ ✓ ✓ Desert Hot Springs, CA ✓ Diamond Bar, CA ✓ Section 1- 6 Meeting the City's Objectives: R3 Project Approach ❑ Alternative Collection System Structures ❑ Null Alternative • Open competition / No change ❑ Districted Collection • Competitive procurement ❑ Districted Collection • Negotiated realignment of existing haulers into districts ❑ Citywide Franchise(s) • Competitive procurement ❑ Others? Identifying and evaluating vlable alternatives is fundamental to the success of this proJectl Notes: Page 6 Meeting the City's R3 Project Approach Objectives: ❑ Air Quality ❑Neighborhood - ''�� aesthetics ❑Safety ❑ Null ❑Noise U Districted Collection • Competitive Procurement ❑Districted Collection • Negotiation ❑Citywide Franchise(s) ❑Others? ❑Street Damage ❑ Programmatic/ Operational O Regulatory ❑Financial ❑Contrectual Notes: Page 7 ❑Financial ❑Contrectual Notes: Page 7 Meeting the City's Objectives Reduce Trash Truck Impacts ❑ Air Quality ❑ Diesel Particulate Matter (PM) Control Measures ❑ Alternative Fuel Vehicles (Biodiesel, Ultra Low Sulfur Diesel, LPG, LNG, CNG) ❑ Bypass Oil Filtration Systems ❑ Hydraulic Hybrids ❑ Route Planning Software (Route Smart/Geo Route) ❑ Carbon Credits / Offsets / Incentives Notes: Page 8 Meeting the City's Objectives Reduce Trash Truck Impacts ❑ Neighborhood Aesthetics ❑ Districting ❑ Performance Standards ❑ Uniformity Measures ❑ Safety ❑ Districting ❑ Controlling Overloaded Vehicles ❑ On -Board Cameras / Drive Cam / GPS ❑ Safety Programs ❑ Minimum Safety Standards ❑ Safety Incentives (Sliding Scale Operating Ratio) A Notes: Page 9 Meeting the City's Objectives Reduce Trash Truck Impacts ❑ Noise ❑ Districting ❑ Idle -in -Gear Technology ❑ Noise Standards ❑ Alternative Fuel Vehicles ❑ Street Damage ❑ Districting ❑ Co -Collection ❑ Weight Limitations / Smaller Vehicles ❑ Vehicle Impact Fees ❑ Routing Software a. Notes: Page 10 Meeting the City's Objectives Improve Diversion ❑ Evaluate Options Identified in the City's Strategic Plan ❑ Identify and Evaluate Other Options Not Addressed in the Strategic Plan ❑ Programmatic / Operational ❑ Regulatory ❑ Financial ❑ Contractual The structure of the collection system impacts the City's recycling options! Notes: Page 11 Meeting the City's Objectives Improve Diversion ❑ Programmatic Options: ❑ Options Identified in the City's Strategic Plan • Optional (For Fee) curbside yard waste collection (Strategy 2-1) • Improve existing program including adding materials (Strategy 5-2) (oil, oil filters, household batteries) • Prohibit disposal of computers (Strategy 5-5) • Single stream recycling (Strategy 5-6) ❑ Other Options Not Addressed In the Strategic Plan • Split recycling containers / split collection vehicles • Regional processing availability / capacity • Bulky waste / E-waste collection & diversion • Universal waste management options Notes: Page 12 Meeting the City's Objectives Improve Diversion ❑ Regulatory Options: ❑ Options Identified in the City's Strategic Plan • Prohibit disposal of yard waste (Strategy 2-3) ❑ Other Options Not Addressed In the Strategic Plan • Regional user fees (Measure D) • Enclosure standards • EPR ordinances Notes: Page 13 Meeting the City's Objectives Improve Diversion ❑ Financial Options: ❑ Options Identified in the City's Strategic Plan • More progressive rate structure (Strategy 5-1) ❑ Other Options Not Addressed In the Strategic Plan • Diversion incentives (sliding scale operating ratio) • Bundled solid waste / recycling / yard waste rates Notes: Page 14 Meeting the City's Objectives Improve Diversion ❑ Contractual Options: ❑ Options Identified in the City's Strategic Plan ❑ Other Options Not Addressed In the Strategic Plan • Franchised curbside and/or yard waste collection • Enhanced hauler reporting requirements • Minimum diversion requirements • Public education/outreach requirements • Diversion performance tied to contract terms/extension Notes: Page 15 Firm Qualifications IZ5 Section 1- 7 R3 Experience: Key Team Members' Related Projects ❑ DiversionXZero Waste Planning ❑ Collection System Procurement ❑ San Jose ❑ San Jose ❑ San Bernardino (City) ❑ South Bayside Waste ❑ San Bernardino County Management Authority ❑ San Jose ❑ Rolling Hills Estates ❑ Los Angeles ❑ Rancho Palos Verdes ❑ Inglewood ❑ San Bernardino (city) ❑ Department of Conservation ❑ Bradbury and Duarte ❑ Rancho Palos Verdes ❑ Upland ❑ La Quints ❑ Colton ❑ Pasadena ❑ Montebello ❑ Orange County ❑ Lawndale ❑ Piedmont ❑ Irwindale ❑ Vehicle Impact Fee Studies ❑ Santa Rosa ❑ Fort Collins ❑ Rancho Murieta CSD ❑ La Habra Heights ❑ Piedmont ❑ Long Beach ❑ San Jose ❑ Rolling Hills Estates ❑ San Ramon ❑ San Bernardino (City) ❑ Windsor ❑ Rancho Palos Verdes ❑ Burbank Sanitary District ❑ 20+ Other communities ❑ Castro Valley Sanitary District William Schoen, Richard Tagore-Erwin andlor Ric Hutchinson have been key team members on all these pro)ectal Notes: Page 16 Consultant Selection Factors: R3 Project Team Experience: ❑ We Do Not Work for Haulers/Facility Owners or Operators ❑ Our Senior Staff = Our Project Experience ❑ Extensive vehicle impact fee analysis ❑ National experience with franchised, districted, and open competition collection systems ❑ Proven division planning ❑ Program implementation ❑ 50%, 75% diversion and Zero Waste plans ❑ Results Oriented ❑ Provide alternatives that can be implemented ❑ Conduct objective analysis may: Notes: Page 17 Key Project Team Members ❑ William Schoen — Principal; Co -Project Manager ❑ 20+ years of SW operations & consulting experience ❑ 20+ refuse vehicle impact fee studies ❑ City of Fort Collins 1998 trash districting study ❑ Collection system and recycling program design & evaluation ❑ Richard Taciore-Erwin — Principal; Co -Project Manager ❑ 20+ years legislative & consulting experience ❑ Zero waste procurements / collection system design ❑ Co -managed San Jose's districted collection procurement ❑ Co -managing SBWMA's districted collection procurement ❑ Drafting ordinances and regulations / diversion plans ❑ Extensive sole -source and competitive procurement negotiations ❑ Ric Hutchinson, CPA — Principal; Technical Support ❑ 30+ years experience ❑ Co -managed San Jose's districted collection procurement ❑ Co -managing SBWMA's districted collection procurement ❑ Transition assistance ❑ Extensive sole -source and competitive procurement negotiations Notes: Page 1 S Summary: It's All About the People ONLY with the R3 Project Team Do You Get ❑ Experience With: ❑ A day-to-day project manager who is a principal ❑ Principals with extensive hands-on diversion and collection experience ❑ Successful history of preparing 50%, 75% and Zero Waste plans ❑ A project manager who has competed 20+ vehicle impact analyses Notes: ❑ Innovation In: ❑ Conducting vehicle impact fee studies ❑ Preparing contract incentives to increase recycling ❑ Providing districting options to maintain competition ❑ Implementing lighter collection vehicles, split - body collection, and alternative fuel vehicles ❑ Promoting E-waste and Universal waste programs Page 19 Firm Qualifications Z5 Section 1- 8 Firm Qualifications IZ5 Section 1- 9 Firm Qualifications Z5 Section 1- 10 d etl W N O1 N a g Iv ii room E Er Arn 3 c ca, w� �._ Z A`o rn� ma ee yc c ain iia Oa 20 ina Victorville, CA ✓ West Covina, CA ✓ West Hollywood, CA Windsor, CA ✓ ✓ Yucaipa, CA ✓ Yucca Valley, CA ✓ PROJECT DESCRIPTIONS Section 2 includes profiles of relevant projects that R3 team members have completed. SOLID WASTE DEVELOPMENT FEES / REFUSE VEHICLE IMPACT FEES Refuse Vehicle Street Maintenance Impact Analysis...................................................................City of Long Beach Refuse Vehicle Street Maintenance Impact Fees... Multiple Jurisdictions Solid Waste Development Fees..............................City of Roseville Solid Waste Development Fees..............................City of Fresno SOLID WASTE MANAGEMENT PLANNING / IMPLEMENTATION Solid Waste Planning Services................................Multiple Jurisdictions Solid Waste Facility Services..................................Multiple Jurisdictions AB 939 Planning Documents...................................Multiple Jurisdictions Analysis of Franchise Districting and Program Options....................................................................Sonoma County WMA Program and Facility Planning Services..................South Bayside WMA Franchise Agreement and Ordinance Review; Waste Diversion Study............................................San Bernardino County Assistance with Solid Waste and Recycling Programs.................................................................City of Folsom Solid Waste Collection System Design and Implementation........................................................Sacramento County Recyclables Characterization Study ........................City of San Jose Analysis of Commercial Recycling Alternatives ......City of Pleasanton Construction and Demolition Debris Ordinance ...... City of Santa Rosa PROCUREMENT SERVICES Zero Waste Solid Waste Procurement Services..... City of Piedmont Solid Waste Procurement Services .........................Town of Windsor Zero Waste Solid Waste Procurement Services .....City of Calabasas Solid Waste Procurement Services .........................City of Irwindale Solid Waste Procurement Services / Street Sweeping Procurement Services ............................City of San Jose Solid Waste Procurement Services .........................City of Santa Rosa Solid Waste Procurement Services / C&D Ordinance Development..........................................City of San Ramon Solid Waste Procurement Services / Development of C&D Franchise and Ordinance..... City of Dublin Solid Waste Procurement Services / Curbside Recyclable Materials Processing Capacity .............Merced County TRANSITION ASSISTANCE Transition Assistance ..............................................City of San Jose Transition Assistance ..............................................City of Santa Rosa Transition Assistance ..............................................Rancho Murieta CSD Section 2 Project Profiles I� Section 2 - i Project Profiles R3 PRODUCT STEWARDSHIP: HHW AND U-WASTE MANAGEMENT Universal Waste and Sharps Management Strategy................................................................... Multiple Jurisdictions Extended Producer Responsibility Implementation Plan................................................Sonoma County WMA Paint Product Stewardship Initiative ........................Product Stewardship Institute U-Waste Financing System Report .........................CIWMB Used Oil & Household Hazardous Waste Grant..... Madera County Section 2 - ii Solid Waste Development Fees Refuse Vehicle Impact Fees Section 2 The City of Long Beach engaged R3 to Project Profiles assist it with a comprehensive Nexus Long Beach, CA Study to quantify the impact of Refuse Vehicles on the City's residential and commercial street network. That infrastructure includes 556 miles of Local Streets and 259 miles of Secondary and Major Streets. The study incorporated significant enhancements to the approach developed by R3 project staff which has been used Refuse Vehicle Street for the last 10 years. The analysis quantified the impact of the following Refuse Maintenance Impact Vehicles on both the City's pavement maintenance and non- Analysis pavement maintenance costs: • The City's municipal residential solid waste vehicles; • Franchised residential recycling vehicles; • Permitted commercial solid waste vehicles; and Benefits: • Franchised commercial recycling vehicles. Objective analysis of the The analysis allocated the following cost impact of refuse and expenditures and funding shortfalls to other vehicles on the Refuse Vehicles and other vehicles jurisdiction's street system operating on the City's alleys, Local Additional revenue to the Streets and Major and Secondary jurisdiction to offset the Streets: street maintenance cost • Total Annual Street Related impact of refuse and other Expenditures; vehicles • Restricted Funding Shortfall; • Additional Funding Required to Maintain the City's Streets in their Current Condition; • Additional Funding Required to Improve the Condition of the City's streets to a PCI of 60, 70 and 80; and • Additional Funding Required to Repair and Replace the City's Alleys. As part of the analysis, R3 used data provided by the City and haulers operating in the City as well as data from other jurisdictions. Legal review was also undertaken to support the City's basis for establishing a potential fee to be charged to Refuse Vehicles. R3 Team Member: William Schoen, Project Manager Susan Collins; Project Analyst Contact: Ms. Lori Ann Farrell Director of Financial Management Section 2- 1 [Z5 Consulting Ct roup, Inc. Resources Responsibility Respect February 21, 2008 Mr. John D. Stephen, CPPO, CPPB Senior Buyer Purchasing Division City of Fort Collins 215 North Mason Street, 2"tl Floor Fort Collins, CO 80524 Subject: Proposal for Trash Services Study Dear Mr. Stephen: 4811 Chippendale Drive, Suite 708 Sacramento, CA 95841 Tel. 866-437-3244 Fax:916-331-9600 R3 Consulting Group ("R3") is pleased to submit the attached proposal to the City of Fort Collins (City) to complete a Trash Services Study that will: 1. Review the City's current solid waste reduction policies and programs; 2. Supply data to address a variety of questions about the impacts of trash collection in the community; and, 3. Provide a comprehensive and detailed list of options for making improvements to the current system in terms of collection efficiency, air quality and neighborhood considerations, and waste diversion. We are committed to providing the City with a high quality work product that accurately reflects the input of the various stakeholders and which can serve as a solid foundation upon which the City can base the design of an effective long-term solid waste management system. Firm Description / Firm Qualifications R3 is a management consulting firm established in 2002 specifically to serve municipal agencies responsible for solid waste management. We have offices in Sacramento and Culver City California. Our three partners have more than 70 years of combined solid waste operations and consulting experience, and during the past 30 years have conducted hundreds of solid waste management consulting projects for clients throughout California and the U.S. Those engagements have included more than two dozen Refuse Vehicle Impact Studies, including the City's 1998 Trash Districting Feasibility Study. We have assisted jurisdictions with the implementation of various options to minimize trash vehicle street and air impacts including co -collection systems and alternative fuel vehicles and with managing the transition from existing collection systems and programs to new systems. R3 is on the leading edge of Zero Waste Planning, Universal Waste and Sharps Waste Management, Product Stewardship and the design of Sustainable Solid Waste Management Systems. We recently completed the first Universal Waste Management Plans in the State of California and are currently in the process of drafting comprehensive Sharps Management Plans for six counties. Our Project Team has been operating in a regulatory environment that has mandated 50 percent diversion for more than 15 years and we are now at the forefront of "Zero Waste" planning, assisting clients with efforts to achieve diversion levels of 75 percent and higher. Project Team The primary project team members for this engagement will be Richard Tagore-Erwin, Ric Hutchinson and me, with assistance from other qualified staff as appropriate. Mr. Tagore-Erwin, Mr. Richard J. Llutchinson • Richard Tagore-Erwin • \ViLham Schoen Project Profiles R3 team member, William Schoen has assisted numerous jurisdictions with determining Alameda, Atherton, potential fees to be charged to refuse collection Belmont, Burlingame, East service providers to recover street maintenance Palo Alto, Foster City, costs associated with solid waste, recycling and Hillsborough, La Habra yard waste vehicles (refuse vehicles). The studies involve analyzing the impacts of the refuse vehicles on the Heights, Long Beach, jurisdiction's streets as a percentage of total vehicle impacts and Menlo Park, Millbrae, Mill allocating a proportional share of street maintenance cost Valley, Rancho Palos requirements to those vehicles. Studies involving the evaluation Verdes, Redwood City, and quantification of fees for construction vehicles and permitted Rolling Hills Estates, San debris box services have also been conducted. Carlos, San Mateo, San The damage to streets caused by vehicles Rafael, San Ramon, increases much more than proportionally with Tiburon, Windsor, Central size and weight, and a single large vehicle Contra Costa Solid Waste can cause as much damage as thousands of automobiles. The proportional impact of Authority and Fort Collins, refuse vehicles is magnified on residential CO streets since they are typically the heaviest vehicles regularly operating on those streets. Accordingly, they contribute <* significantly to the cost of maintaining those streets, often as much as 10 % or more of total residential street maintenance costs. Refuse Vehicle Street — Preventative maintenance is the single most Maintenance Impact j" important component of an effective Fees pavement management program. Each dollar spent on preventative maintenance Construction Vehicle now saves as much as five dollars or more in future costs. The Street Maintenance key is to maintain streets in good condition rather than allowing Impact Fees pavement to deteriorate to the point where expensive rehabilitation or reconstruction is necessary. Demolition Debris Our approach is based on the premise that all Permitted Hauler Fees vehicles, including refuse vehicles, impose a quantifiable impact on streets. That impact or "loading" can be expressed as an Equivalent Benefits: Single Axle Load (ESAL), which is a function of • Objective analysis of the the vehicle's weight and the distribution of that weight among the cost impact of refuse and vehicle's axles. By projecting the total number and type of vehicles other vehicles on the that will travel on a street over its useful life, and the average jurisdiction's street system ESAL associated with each vehicle type, the total ESAL that street will experience can be calculated. Once this has been done the • Additional revenue to the relative impact associated with a specific vehicle type can be jurisdiction to offset the calculated and the proportional street maintenance cost assigned. street maintenance cost impact of refuse and other vehicles R3 Team Member: William Schoen, Project Manager Richard Tagore-Erwin, Project Analyst Carrie Baxter, Project Analyst Contact: Various — Available Upon Request Section 2- 2 Project Profiles R3 Consulting Group, Inc. (R3) was engaged Roseville, CA by the City of Roseville (City) to review their solid waste development fee methodology and develop a model to calculate the fees. The City has a municipal operation and provides recycling and solid waste collection services for residents, and commercial and industrial businesses. The fee was established to obtain .p,��, funding for residential and commercial solid waste vehicles and containers needed to Solid Waste provide service to new development. development Fees R3 conducted a benchmark survey of six communities with municipal operations to document the solid waste development impact fees charged, categories these communities have established, and the factors that were used to develop the fees. R3 used the benchmark survey information in Benefits: conjunction with data provided by the City . Development of a strategic to determine what costs were anticipated planning tool for solid waste through build -out. fees The City conducted a sample testing of pick-up frequency and . Implementation of an container sizes for multi -family dwellings and businesses. This equitable funding source to information was used in conjunction with the planning meet the future service needs department's build -out projections for single family dwellings, of the City multi -family dwellings and businesses. The model developed by R3 took into account the cost of vehicles (including back-ups), the projected timing for the purchase of vehicles based upon accounts serviced per vehicle, the cost of facility expansions, and the cost of containers. The costs were averaged over the build -out period to allow all new developments which benefited from the service to equally share in costs. The model allows the flexibility for the City to adjust their assumptions of any factors (costs, accounts serviced, new development schedules, etc.) to ensure that their costs are covered. R3 Team Members: Richard-Tagore Erwin, Project Manager Ric Hutchinson, Project Analyst Myriam Arce, Project Analyst Contact: Mr. Mike Tilley, Administrative Analyst Environmental Utilities Department IZ5 Section 2- 3 Project Profiles Fresno, CA ��RE�SNO yi,e.eu,wa�rttq�w u Solid Waste Development Fees Benefits: • Development of a strategic planning tool for solid waste fees • Implementation of a new equitable funding source to meet the future service needs of the City IZ5 R3 Consulting Group Inc. (R3) and Camp Dresser McKee (CDM) were engaged by the City of Fresno (City) to assist it with the development of residential, multi- family and commercial solid waste development fees. The purpose of the fees is to cover the cost of solid waste management capital expenses incurred to service new development, specifically solid waste and recycling collection vehicles and storage containers. CDM was responsible for developing the system development charge for single family unit development while R3 was responsible for developing the charges associated with multi -family and commercial development. The approach used to develop the charges was based on a `level of service" concept, with the City charging, through a development fee, new users for the necessary capital assets (containers and trucks) to provide them with the same level of service all existing users now receive. This approach is based on the premise that new customers generate additional capital demands on the system and those new users should directly bear those costs. The analysis considered three distinct classes of services, single- family units, multi -family units and commercial units and considered differences in solid waste generation and service requirements for each of these three classes. Fees were developed for each of these three service classes that reflected the noted differences. As proposed the multi -family and commercial development fees would be levied on a square footage basis while single-family fees would be assessed on a per unit basis. R3 Team Members: Ric Hutchinson, Project Manager William Schoen, Project Analyst Contact: Ms. Pat Tierce, Management Analyst III Department of Public Utilities Section 2- 4 Solid Waste Management Planning Implementation No Text R3 team members have assisted public sector clients in the Project Profiles preparation of solid waste planning documents throughout the United States. These documents have ranged from multi -volume, Jurisdictions state-wide solid waste management plans to agency -specific waste reduction letter reports. throughout the United In developing our planning documents, R3 team members States and Guam incorporate the specific needs of the public agency, the community and the regulatory and/or oversight bodies. Our documents focus on implementation strategies, fiscal " responsibility and technical soundness. Representative planning projects and clients are listed below. • IMPLEMENTATION PLAN FOR RECYCLING OPTIONS County of Sacramento, California • YARD WASTE COMPOSTING IMPLEMENTATION PLAN City of Sacramento, California • WORKSHOPS AND RESOURCE MANUAL Arizona Department of Environmental Quality • STATEWIDE RECYCLING MANUAL California Waste Management Board • STATE SOLID WASTE MANAGEMENT PLAN State of New Mexico Environment Department • MILITARY FACILITY SOLID WASTE MANAGEMENT PLANS U. S. Navy, San Diego Area, California • SOLID WASTE MANAGEMENT PLAN.•, Guam EPA • REGIONAL SITING PLAN Napa County and its Cities • REGIONAL PROGRAM MONITORING Marin County and its Cities Solid Waste Planning • WASTE DISPOSAL ALTERNATIVES Services San Bernardino Desert and Mountain, Waste Management Coalition • RECYCLING OPTIONS Sacramento County, California; City of San Francisco, California • REGIONAL PROGRAM MONITORING Mojave Desert Solid Waste JPA, California • SOLID WASTE BEST MANAGEMENT PRACTICES American Plastics Council • SOURCE REDUCTION AND RECYCLING ELEMENTS, HOUSEHOLD HAZARDOUS WASTE ELEMENTS, WASTE GENERATION STUDIES Over 65 Cities and Counties throughout California Z5 Section 2- 5 Project Profiles Jurisdictions throughout the United States lee Solid Waste Facilities Services IZ5 R3 team members have assisted public sector clients in the evaluation, review and procurement of solid waste facilities for over 15 years. Facility -related projects range from preparing feasibility plans, conducting facility performance reviews and procuring processing equipment and operators. In conducting our solid waste facility projects, R3 staff members focus on developing cost effective solutions to improve program performance. Over the years, we have developed options ranging from procuring new equipment, changing the operational functions, developing incentives to increase contractor performance and changing which recyclable materials are delivered. the manor in Our staff is familiar with greenwaste composting NNfacilities, mixed waste processing facilities and single -stream processing facilities. R3 staff r member Richard Tagore-Erwin has worked with several Japanese companies to develop automated processes for handling high volume waste materials. Representative facility projects and clients are listed below: • GREENWASTE COMPOSTING FACILITY FEASIBILITY STUDY City of Sacramento • GREENWASTE COMPOSTING FACILITY REVIEW County of Sacramento • MRF CONTRACT REVIEW City of San Gabriel • MRF CONTRACT REVIEW City of South Pasadena • MRF PERFORMANCE TESTING City of Phoenix • MRF FACILITY EXPANSION City of Phoenix • MRF FEASIBILITY STUDY County of Santa Cruz • MRF OPERATING REVIEW Western Placer Waste Management Authority Section 2- 6 The diversion mandates and reporting Project Profiles requirements of the Integrated Waste Management Act of 1989 (AB 939) Over 65 California places a heavy burden on California Cities and Counties, Jurisdictions. Each city and county was including: El Dorado, required to prepare and submit a Source Angeles, Marin, Los An Reduction and Recycling Elements LMonterey, Oran e, (SRRE) and Household Hazardousg Waste Element (HHWE). Once adopted, the SRREs and HHWEs Placer, Sacramento, often have failed to serve as effective planning documents. In San Bernardino, Santa other cases, despite aggressive program Barbara, Santa Cruz implementation, many jurisdictions find and Sonoma that they cannot meet the 50 percent goal Many of these jurisdictions have been issued a compliance order by the California Integrated Waste Management Board. R3 team members have provided a range of AB 939 services to - California communities. They have prepared SRREs, HHWEs and Annual Reports to the California Integrated Waste Management _ Board that describes the progress of program implementation. R3 team members have AB 939 Planning and conducted waste compensation studies and Reporting Services prepared waste generation studies for purposes of establishing "new base years", to meet the requirements contained in the compliance orders. R3 team members have also managed and participated in Benefits: business waste audit programs designed to both document existing diversion practices and to Cost effective program provide technical support to promote ` implementation increased diversion. These programs z Approved AB 939 planning have assisted jurisdictions in targeting documents commercial diversion programs and in determining a feasible diversion rate Accurate base year for their commercial waste stream. generation tonnages • Compliance with AB 939 diversion requirements R3 Team Members: Richard Tagore-Erwin, William Schoen, Susan Collins [Z5 Contacts: Multiple Contacts throughout California Section 2- 7 Project Profiles Sonoma County Waste Management Agency, CA S SONOMA COUNTRY Analysis of Franchise Districting and Program Options Benefits: • Provided base service levels and hauler performance standards; • Developed `balanced" district sizes; and • Documented disposal and diversion tonnages. Z5 R3 was engaged by the Sonoma County Waste Management Agency (County) to evaluate various solid waste management system a program options for the County's franchised services. R3's primary objective was to evaluate cil► a wide range of options related to, among other things, the size and number of service districts and the structure of the franchise agreements. The "pros and cons" of each of the options were presented and compared to current franchise requirements. Issues evaluated included the following: Boundaries for exclusive franchise areas (number of service areas, waste sheds for current transfer stations); Exclusive vs. open market for commercial recycling and debris box services; Mandatory collection vs. subscription service for specific service areas (countywide, urban, rural, etc.); The appropriate amount of franchise fees; Bundled customer rates for commercial recycling; Performance standards for various programs; Street sweeping included in the exclusive franchise versus a separate agreement; Collection Vehicle Requirements ("Clean -air" vehicles, Split body vs. conventional trucks, Weight limit on collection vehicles, etc.); and Proposition 218 compliance requirements. The analysis identified the potential impact on customers, haulers, and the County in terms of program requirements, costs, revenue to the County, and the impact on a future competitive procurement process. R3 developed the analysis on these various issues and will be assisting County staff with the presentation of the findings to the County Board of Supervisors. R3 Team Member: Richard Tagore-Erwin, Project Manager Myriam Arce, Project Analyst Jeff Donlevy, Project Analyst Contact: Mr. Donna Caldwell, Integrated Waste Specialist Section 2- 8 R3 was engaged by the South Bayside Project Profiles Waste Management Authority (SBWMA) as part of a consulting team to assist it with the South Bayside Waste review of various program and facility Management Authority alternatives. The SBWMA is a joint powers authority comprising 11 member agencies in San Mateo County. There are � RethinkWaste.org approximately 90,000 single family households and 10,000 5vutli3"' W�"�'"""•l° ft commercial accounts in the SBWMA area. Program and Facility The SBWMA owns the San Carlos Transfer Station and MRF and Planning Services contracts with BFI/Allied for residential and commercial solid waste collection and recycling services, operation of the transfer station and MRF and long-term disposal services. Both the collection franchise and facility operating agreements with BFI will expire in 2009 and the SBWMA has undertaken a process to Benefits: evaluate various program and facility options as part of its efforts to procure collection, material processing and transfer services. Design of new programs The objective of this effort was to identify program and facility and services options that the SBWMA may wish to include in its future collection and facilities contracts. R3 had the lead role in evaluating residential collection options and facility program options and provided support for the review of multi- family and commercial recycling options. One of the key issues addressed as part of the process was the potential for converting from the manual bin recycling system to either a dual stream split cart or single stream cart based recycling system. That analysis, which R3 led, included assessing the potential impact of dual stream and fully commingled cart based systems on diversion levels, recovered material quality, collection and processing costs and material sales revenue. As part of that review, consideration was given for the ability to convert the SBWMA's current materials processing system, which is designed for source separated materials, to a fully -commingled processing system. The analysis built upon a related analysis that was conducted by Mr. Schoen several years ago as part of the development of the SBWMA's Long Range Plan. R3 Team Members: William Schoen, Co -Project Manager Heidi Sanborn, Co -Project Manager Contact: Kathleen Gallagher, SBWMA Programs �� Manager Section 2- 9 Mr. John D. Stephen February 21, 2008 Page 2 of 2 Hutchinson and 1 are all Principals of R3. I will serve as Co -Project Manager along with Mr. Tagore- Erwin and we will be responsible for the majority of the project work and analysis. I am an engineer with more than 20 years of solid waste operational and consulting experience. I managed the City's 1998 Trash Districting Feasibility Study and have assisted numerous other jurisdictions with the analysis of the impacts of refuse and other vehicles on street maintenance costs. I am currently managing our Refuse Vehicle Impact Studies for the cities of La Habra Heights and Long Beach, and have conducted more similar type studies for more than 20 jurisdictions. Mr. Tagore-Erwin has more than 20 years of solid waste management and environmental consulting - experience and will work with me on all aspects of this study. He has particular expertise with strategic and master planning, the design and procurement of solid waste collection systems and contractual and regulatory options to support diversion and sustainable solid waste management systems. Mr. Tagore-Erwin is currenNy managing our Zero Waste Planning Project for the City of San Jose and our Master Planning Project for the Yuba Sutter Regional Waste Management Authority. He also managed our recent Zero Waste Procurement Projects for the Cities of Piedmont and Windsor. Mr. Hutchinson is a CPA with more than 30 years of solid waste experience. He will provide technical input and support for this engagement. Mr. Hutchinson is currently managing our districted Collection and Facility procurement for the South — Bayside Waste Management Authority, along with Mr. Tagore-Erwin, and managed our recent Procurement of Districted Residential Collection Services for the City of San Jose. Project Approach Our approach is designed to provide the City with a comprehensive objective analysis of the various options available to increase diversion and address the impacts of garbage vehicles on the Citys infrastructure and environment upon which it can base an intelligent decision as to the future structure of its collection system. Our review will consider the range of programmatic, regulatory, financial and contractual options available to the City in support of increased diversion and minimizing the impacts of refuse vehicles on the Citys street infrastructure and environment. We will clearly describe each option and present an effective analysis of the pros and cons along with the specific quantitative and qualitative impacts of those options including street condition, air quality and neighborhood aesthetics. We have assigned a team of senior staff to this engagement specifically to support our ability to effectively identify and evaluate the range of options. While we will seek out and present information from other third parties as appropriate, our project teams' hands-on experience designing, implementing and evaluating the effectiveness of a multitude of the options available to the City is the cornerstone of our approach. We appreciate the opportunity to submit this proposal to the City. Please feel free to contact meat (916) 576-0306, or e-mail me at wschoen@r3cgi.com if you have any questions or comments regarding our proposal. We have received Addendum No. 1 to the Citys RFP. Sincerely, jR•3 CONSUL NG GROUP William 3� Principal Project Profiles County of San Bernardino, CA Franchise Agreement and Ordinance Review Waste Diversion Study Benefits: • Thorough understanding of existing commercial waste prevention and recycling activities in the County. • Strategic plan and economic analysis to address critical operational issues. • Recommended framework for long-term continuous improvement process. Z5 R3 provided the County with technical assistance on commercial waste reduction and recycling programs in an effort to comply with the waste diversion mandates of AB 939. It is the largest county in California covering 21,000 acres and has commercial haulers operate in 26 zones. The project included the following: • Collection of diversion data by residential, commercial and public sectors; • Evaluation and recommendations of construction and demolition debris (C&D) ordinance, strategies, and programs; • Create Zone Profiles for each franchise area; • Review and recommend amendments to the County Solid Waste ordinances and franchise agreements; and • Analysis of rates across the franchise zones and recommend strategies to create incentives for source reduction and recycling activities. R3 evaluated the information provided and recommended improvements to the franchise agreements to strengthen the diversion requirements. A C&D ordinance was also recommended for the County to better document diversion activities. To get a better assessment of the County's recycling activities, a 2005 waste generation study was conducted that included contacting businesses and the public sector to quantify tonnages. The CIWMB had the diversion rate at 43 percent, but through the study it was determined that the County actually had a 47 percent diversion rate. Although this is below the 50 percent required by law, R3 was able to identify what companies actively recycle and document origin tracking issues that the County can work on to more accurately document diversion activities in the future. R3 Team Members: Richard Tagore-Erwin, Project Manager Myriam Arce, Project Analyst John Davis, Project Analyst Contact: Ms. Kathleen Bingham, Solid Waste Programs Administrator Section 2- 10 R3 has provided a wide range of services to the City of Folsom, including the following: • Assessment of the performance of its municipally operated solid waste and fleet divisions; • Management and technical assistance services for the implementation of the City-wide residential variable can rate, commingled recycling and green waste collection programs; • "Time and motion" analysis of the City's collection operations, development of revised productivity standards and management of the rerouting of the City's entire collection fleet; • Assistance with the development of a new corporation yard and transfer facility; and • Financial and rate modeling. Our Financial and Rate Modeling work has been ongoing for the past several years. R3 team member William Schoen originally assisted the City with the development of a 5-year Financial Model to determine annual revenues and expenses over an extended time period. That model incorporated the impact of both a planned variable can rate and significant rate reduction. As part of the planned annual update to the rate model for the 2005/06 fiscal year, a commercial cost -of -service review will be performed to ensure that solid waste rates accurately reflect the cost of service. A key aspect of the model and ongoing rate analysis is to assure that the adequate operating reserves are maintained and provide for planned, stabilized rate adjustments over the 5-year planning period. R3 Team Member. William Schoen, Project Manager Contact: Mr. Ken Payne, Utility Department Director Mr. Walt Sadler, Assistant Utility Director Project Profiles Folsom, CA Assistance with Solid Waste and Recycling Programs Benefits: • Development of a solid waste rate model • Provisions for funding adequate operating reserves and equipment replacement funds IZ3 Section 2- 11 Project Profiles Sacramento County Waste Management and Recycling Division ("County") had been working to implement new programs and facilities in an effort to comply with the landfill diversion mandates Sacramento County, of AB 939. R3 team member Steve Harriman assisted the County CA on two key programs, including the county -wide variable can rate program for refuse collection, and the greenwaste collection and processing program. Solid Waste Collection System Design and Implementation Benefits: • Allowed Sacramento County to comply with AB 939 • Implemented cost-effective and convenient collection and recycling programs I� As part of the variable can i f •, rate program, rate models to estimate subscription levels for alternate container size scenarios and rate structures were developed. The project also included working extensively with the Consolidated Utility Billing Service to retrofit the customer service and billing system to accommodate the variable can rate program. Finally, the project included the public approval process and public education campaign, which included numerous presentations to the County Board of Supervisors, local media and neighborhood groups. R3 team member Steve Harriman also managed the implementation of the greenwaste collection and processing program. This project included a three-year pilot study to quantify specific parameters, including fluctuation in greenwaste generation, resident participation and contamination levels by neighborhood, and seasonal variation in greenwaste generation and composition. At the conclusion of the pilot study, a procurement process was conducted to select a private contractor to site, permit, construct and operate a facility to accept and process greenwaste from the County collection fleet. Additional effort focused on working with the County's Operations Division on collection route design, container delivery and analysis of labor and equipment utilization. The implementation of these programs has allowed the County to comply with the 50% diversion mandate from the residential sector. R3 Team Member: Steve Harriman, Project Manager Contact: Mr. Pat Quinn, Planning Division Manager Section 2- 12 - In July of 2002, Norcal Waste Systems of San Project Profiles Jose, Inc. ("Norcal") began providing service to the City of San Jose ("City") for the collection, San Jose, CA processing and disposal of residential solid waste and commingled recyclables. At that time, the City converted its curbside recycling (:nv oL program from a source -separated, three -bin A 1� T OC� SA program to a commingled, single -stream �I .J program. Norcal utilizes split collection vehicles, CAN1A1 Of SILICON VAL[ LY with residential garbage collected in one compartment and Rec clables y commingled recyclables in the other. Characterization Norcal teamed with California Waste Solutions, Inc (CWS) to Study process and market the commingled materials collected from City residents. Under this scenario, Norcal vehicles collect the commingled materials from residential accounts and deliver them to the CWS facility for processing. The CWS facility permit states that the Benefits: commingled materials delivered to the site may contain a maximum of ten Provided information and percent (10%) residuals. However, data to allow the City and CWS indicated that the incoming Norcal to improve the commingled materials delivered by performance of the City-wide Norcal have contained residuals in the commingled recycling range of 20% to 40%. In an effort to program determine the cause and extent of the excess residuals, the City engaged R3 Consulting Group ("R3") to perform a waste characterization study of the commingled materials collected from the residential routes. R3 worked with City staff and Norcal to develop a methodology to randomly select approximately 419 carts over a five-day period to be analyzed during the study. R3 performed the actual waste sort at the Norcal facility and segregated the material into the following two categories: 1) those materials accepted in the City's curbside recycling program and 2) all other materials. The study performed by R3 was effective in providing the City with additional information in an effort to improve the performance of the commingled recycling program. R3 Team Members: Richard Hutchinson, Project Manager Richard Tagore-Erwin, Project Analyst Contact: Ms. Elaine Leung, Environmental Services [Z5 Section 2- 13 Project Profiles Pleasanton, CA Analysis of Commercial Recycling Alternatives Benefits: • Allowed the City to determine the commercial recycling alternative with the least cost and greatest flexibility • Worked with the local business community to ensure `buy -in" for the selected alternative Z5 The City of Pleasanton, California ("City") granted an exclusive franchise agreement to Pleasanton Garbage Service ("PGS") to provide residential and commercial solid waste collection and recycling services. The City has a large commercial base, including a regional business park with significant office space. PGS had historically operated the "Pager Gobbler" program to collect high- grade office paper and cardboard, however; the City was interested in reviewing program alternatives to increase the range of materials recycled and the commercial diversion rate. R3 team member Steve Harriman was engaged by the City of Pleasanton to define and evaluate commercial recycling program alternatives. The initial tasks were to conduct a survey of existing commercial recycling programs in neighboring communities and to perform a waste composition analysis of commercial generators within the City. Next, Mr. Harriman facilitated meeting with representatives of the City, PGS and the Pleasanton business community to develop a set of alternatives to be analyzed in the study. The program alternatives selected for the study included commingled collection of recyclables in 64-gallon carts, a "blue -bag" program where businesses would place recyclables in blue plastic bags and deposit into refuse bins for collection and processing and finally 'full -stream" processing of the commercial waste stream at a Materials Recovery Facility. The final task was to conduct qualitative and quantitative analyses of the selected alternatives. The qualitative analysis included a matrix to compare material collection issues, flexibility for different facilities and generator types and PGS transfer station and processing issues. The quantitative analysis included preparation of Cost Models, including Capital and Operating costs for each program alternative. R3 Team Member: Steve Harriman, Project Manager Contact: Mr. Nelson Fialho, City Manager Section 2- 14 The City of Santa Rosa ("City") had Project Profiles historically utilized a free market system for the collection of construction and demolition �, i debris (C&D). The City chose not to include Santa Rosa, CA C&D materials in its exclusive franchise agreement, but wanted to regulate the activity and collect franchise fee revenues from the C&D haulers. The City engaged R3 team member Ric Hutchinson to serve as the Project Manager in assisting the City in the development of a non-exclusive franchise program for C&D haulers. The City's project goals included the following: SAN Irk ROSk • Maintain an open market system for C&D collection Construction and system; Demolition Debris • Develop a diversion and disposal reporting system for C&D Ordinance material; • Establish and regulate minimum insurance and safety requirements for C&D haulers; and • Generate franchise fee revenues from all C&D haulers operating within the City. Benefits: The project included the development of the City receives franchise fee non-exclusive franchise agreement language, revenue the application package and the C&D Implementation of diversion Ordinance. Several meetings were held with requirements the C&D haulers during the development of these materials to discuss the goals of the Uniform insurance, City and receive feedback. The City has implemented the performance requirements program, which has allowed all existing C&D haulers to continue and reporting procedures providing service, encouraged open competition, provided the City with the diversion and disposal data and generated additional franchise fee revenues. R3 Team Member: Richard Hutchinson, Project Manager Contact: Mr. Marc Richardson, Assistant City IZ5 Manager Section 2- 15 Project Profiles I This page intentionally left blank. 23 Section 2- 16 Procurement Services No Text R3 assisted the City of Piedmont (City) in Project Profiles conducting a competitive process to procure high quality services using state-of-the-art Piedmont, CA technologies for garbage, green waste, and recyclables collection and processing services at a reasonable rate. The City wanted the franchise agreement to be designed to allow its residents and businesses to have the flexibility to choose from multiple service options, rather than a "one program" fits all "Zero Waste" Solid approach. With a goal of achieving the City's 75 percent "Zero Waste Procurement Waste" diversion goal expanding programs and materials Services collected was a priority for this procurement process. R3 acted as an extension of City staff and assisted in the following aspects of this procurement project: • Compiled the RFP package, including drafting of the program requirements, the franchise agreement, Benefits: pricing options for different collection approaches, weekly vs. bi-monthly green waste and recyclables Incorporated Zero Waste collection, backyard vs. curbside collection, on -call vs. policies in the franchise scheduled bulky waste collection, etc.; agreement terms; • Conducted community workshops (2); Implemented uniform • Participated at a series of City Council meetings (6); collection carts Citywide; • Developed a mailing list of potential proposers; Implemented 65 percent hauler diversion • Issued the RFP to qualified waste haulers; requirements; and • Conducted a pre -proposal conference with potential Reduced collection truck proposers; traffic by 33 percent. • Prepared written responses to questions submitted regarding the RFP, and prepared addenda as necessary; • Conducted interviews with proposers; • Assisted in the evaluation of responses from proposers; • Assisted City staff with the presentation of the results of the evaluation process and staff recommendation to the City Council; • Finalized the franchise agreement; and • Assisted City staff with staff reports, memorandums, and presentation materials for City Council. R3 Team Members: Richard Tagore-Erwin, Project Manager Myriam Arce, Project Analyst Contact: Ms. Kate Black, City Planner Section 2- 17 Cover Letter Table of Contents Table of Contents Section 1: Firm Qualifications.............................1-1 Firm Information...........................................................1-1 PracticeAreas..............................................................1-2 Solid Waste Planning...........................................1-2 Procurement Assistance Services ........................1-2 Financial and Rate Analysis.................................1-3 Operations and Performance Review...................1-4 Management Consulting......................................1-4 R3 Provides Solutions..................................................1-5 Conflict of Interest........................................................1-5 Project Summary Table................................................1-5 Section 2: Project Profiles...................................2-1 Section 3: Staff Qualifications.............................3-1 Staff Qualifications.......................................................3-1 Biographical Summaries..............................................3-1 Primary Project Staff............................................3-1 Support Staff........................................................3-2 Section 4: Scope of Work...................................4-1 Background..................................................................4-1 Objective......................................................................4-1 Approach......................................................................4-2 Scopeof Work..............................................................4-3 Section 5: References........................................5-1 Section 6: Budget...............................................6-1 Appendices A- Resumes............................................................... A-1 TOC -i Project Profiles Windsor, CA 'ro%VN OF 0 WINDSOR Solid Waste Procurement Services R3 assisted the Town of Windsor (Town) in conducting a competitive process to procure new services for garbage, green waste, and recyclables collection and processing services. The overall goal of the procurement was to position the Town towards achieving "Zero Waste". The Town also wanted the franchise agreement to be designed to allow state of the art vehicle performance standards (alternative fuel, split - collection, low gross weight, GPS), to provide pay -as -you -through garbage rates with unlimited free recycling and green waste collection, and to provide for E-Waste and U-Waste collection. Sold Waste R3 acted as an extension of Town staff and assisted in the Ordinances following aspects of this procurement project: • Compiled the RFP package, including drafting of the program requirements, the franchise agreement, and pricing options for different collection approaches; • Conducted a series of community workshops; Benefits: Participated at a series of Town Council meetings; • Incorporated Zero Waste Developed a mailing list of potential proposers; policies in the franchise Issued the RFP to qualified waste haulers; agreement terms; • Conducted apre-proposal conference with potential • Reduced collection truck proposers; traffic by 33 percent, Prepared written responses to questions submitted • Implemented 50 percent regarding the RFP, and prepared addenda as necessary; hauler diversion Conducted interviews with proposers; requirements; and Assisted in the evaluation of responses from proposers; • Updated the Town's Assisted Town staff with the presentation of the results of municipal code to reflect the evaluation process and staff recommendation to the current solid waste Town Council; management practices. Finalized the franchise agreement; • Assisted Town staff with staff reports, memorandums, and presentation materials for Town Council; • Updated the Town municipal code to reflect current waste management practices and the basic terms of the franchise agreement Z5 R3 Team Members: Richard Tagore-Ervin, Project Manager Myriam Arce, Project Analyst Contact: Ms. Christa Johnson, Assistant Town Manager Section 2- 18 I1 R3 was recently retained by the City of Calabasas (City) to provide procurement services for garbage, green waste, and recyclables collection and processing services at a reasonable rate. Through this process, the City will be moving from open permit system for all services throughout the City, to an exclusive franchise system. The City hopes to achieve a 75 percent "Zero Waste" diversion goal by prioritizing the expansion of programs and materials collected, which will be implemented by this procurement process. As part of this project, R3 will act as an extension of City staff and will assist in the following aspects of this procurement project: • Compile the RFP package, including drafting of the program requirements, the separate franchise agreements for residential, commercial and roll -off services; • Conducting a community workshop; • Participating at a series of City Council meetings; • Providing a mailing list of potential proposers; • Issuing the RFP to qualified waste haulers; • Conducting a pre -proposal conference with potential proposers; • Preparing written responses to questions submitted regarding the RFP, and preparing addenda as necessary; • Conducting interviews with proposers; • Assisting in the evaluation of responses from proposers; • Assisting City staff with the presentation of the results of the evaluation process and staff recommendation to the City Council; • Finalizing the franchise agreements; and • Assisting City staff with staff reports, memorandums, and presentation materials for City Council. R3 Team Members: Richard Tagore-Erwin, Project Director Susan Collins, Project Manager Contact: Mr. Alex Farassati, Environmental Services Supervisor Project Profiles Calabasas, CA CITY of CALABASAS "Zero Waste" Solid Waste Procurement Services Benefits: • Moving from an open permit system to an exclusive franchise system; • Incorporating Zero Waste policies in the franchise agreement terms; • Implementing uniform collection carts Citywide; • Implementing 65 percent hauler diversion requirements; and • Providing separate contracts for residential, commercial and roll -off services. IZ3 Section 2- 19 Project Profiles Irwindale, CA Solid Waste Procurement Services The City of Irwindale ("City") operated under a non-exclusive franchise system that allowed three specified haulers to compete openly for commercial accounts. Under this system, residential collection service was provided at no -charge and was rotated annually between the three haulers. However, the franchise agreements did not include sufficient performance standards, reporting requirements or landfill diversion requirements. The City wished to administer a procurement process that would result in an amended franchise agreement, increased franchise fees and competitive rates. R3 team member Richard Tagore-Erwin led the project team in conducting a full -service procurement, which included the following tasks: • Collection program design; • Analysis of the City's franchise and AB 939 fees; Benefits: Development of performance and reporting standards; • Performance and program Preparation and issuance of an RFP package; requirements are specified • Residents received new, Evaluation of submitted cost proposals; uniform collection Negotiation of franchise agreements; and containers Presentations to the City Council. • New and expanded At the conclusion of the proposal evaluation, Mr. Tagore-Erwin commercial recycling drafted amendments to the existing non-exclusive franchise programs agreements for commercial collection and negotiated an exclusive franchise agreement with one hauler for residential collection and recycling services. This process resulted in the implementation of new and expanded recycling programs, increased franchise fees, competitive residential and commercial rates and compliance with AB 939 diversion mandates. R3 team member Richard Tagore-Erwin also managed the implementation of the City's hauler monitoring program, including hauler performance audits, monitoring of AB 939 and franchise fees paid to the City, and tracking of disposal and diversion tonnages. R3 Team Members: Richard Tagore-Erwin, Project Manager Ric Hutchinson, Project Analyst Contact: Mr. Kwok Tam, Public Works Director FaNlft�Q___ Section 2- 20 San Jose utilizes franchise haulers to provide collection of refuse, Project Profiles yard trimmings and recyclables to approximately 200,000 single- family residential units in three service districts. The City was San Jose, CA interested in administering a competitive procurement process for service districts A and C in an effort to increase recycling and diversion. A primary goal of the City in this project was to rry <m minimize disruption to the residents throughout the procurement SAN TOSE, process and hauler transition period. --- •J -- (AI'IIAI C11 111 ICON VAI.I I In 2004 the City engaged R3 team members Ric Hutchinson and Richard Tagore-Erwin to provide assistance on this project. As part of rtccy:iing the Request for Proposals ("RFP") process, Mr. Hutchinson and Mr. Tagore-Erwin met with City staff to develop the initial project plan and clarify the process Solid Waste steps. At the conclusion Procurement Services of the project planning phase, the team members Street Sweeping tllannGrWl assisted the City in the Procurement Services --samosa-- preparation of the RFP package, including a >r..w.. wFil,+6Mwl project description and background, proposal instructions, draft contract language, cost proposal forms and various appendices. The City elected to allow proposers to submit proposals for 1) solid waste services, 2) recycling collection services, and 3) green waste and street sweeping services Benefits: separately on any combination of service or district. • Better defined MRF In addition to assisting in the preparation of the RFP documents, processing requirements Mr. Hutchinson and Mr. Tagore-Erwin were asked to develop an to allow the city to evaluation methodology that would allow the City to determine the increase diversion service type and service district combinations that would provide the lowest and best service for the City. This competitive Provided for new procurement process allowed the City to execute separate collection vehicles to agreements for solid waste collection with one hauler and for meet air quality recycling collection and processing with a second hauler; and requirements green waste and street sweeping services with a third hauler. R3 team members Ric Hutchinson and Richard Tagore-Erwin also provided similar services to the City during the 2000 collection procurement process. R3 Team Members: Ric Hutchinson, Project Manager Richard Tagore-Erwin, Project Analyst ►••• Contact: Mr. John Stufflebean, Director Z5 Section 2- 21 Project Profiles Santa Rosa, CA Solid Waste Procurement Services Benefits: • All residential and commercial rates decreased • Residential and commercial service level increased • Single stream recycling was initiated • Recycling services were integrated into the basic commercial and multi- family collection programs The City of Santa Rosa had been utilizing the same hauler for residential and commercial collection services for approximately fifty years. The City was interested in soliciting proposals for solid waste and recycling services from a single hauler, and concurrently implementing significant changes to the collection programs. The City's project goals included: • Conversion of the curbside recycling program from multi - bin to an automated, single stream program; • Increased yard waste collection service from every other week to weekly; • Multi -family and commercial recycling services in the basic collection service rate; and • Reducing all residential and commercial rates. R3 team members Ric Hutchinson and Richard Tagore-Erin were selected to provide consulting services to the City in the development, drafting and advertisement of a solid waste collection proposal package for the City. As part of these services, Mr. Hutchinson and Mr. Tagore-Erwin developed the procurement documents, including the procurement instructions, the draft contract language and the proposal cost and evaluation forms. In addition, they facilitated the mandatory pre -proposal meeting, provided assistance in the preparation of responses to questions, assisted in the evaluation of the cost proposals, and prepared contract award recommendations. Finally, they assisted the City in negotiating the final contract terms and conditions, and presented the recommendations to the Board at the award hearing. This project resulted in a decrease in residential and commercial rates, as well as implementation of new and expanded recycling programs. R3 Team Members: Richard Tagore-Erwin, Project Manager Ric Hutchinson, Project Analyst Contact: Mr. Marc Richardson, Assistant City Manager Section 2- 22 R3 Consulting Group Inc. (R3) was Project Profiles selected by the City of San Ramon ("City') to assist with a competitive San Ramon, CA proposal process to procure residential and commercial solid waste collection and recycling - 1 _ services. The competitive process allowed City staff and R3 to work together to successfully complete many tasks, including: Solid Waste • Conducting two Community Workshops to inform residents Procurement Services and businesses about the procurement process and to receive input on the proposed solid waste program C & D Ordinance options; Development • Developing and preparing the Request for Proposal package ("RFP"); • Advertising and distributing the RFP to qualified vendors; • Preparing written responses to inquiries from vendors; Benefits: • Preparing several cost and service option, including hauler provided street sweeping services, commercial food waste • Better definition of curbside collection and collection of E-Waste; and recycling program • Conducting a collection vehicle impact fee study. • Implementation of a C&D After proposals were received, R3 assisted City staff with the ordinance technical, financial and qualitative evaluation of submitted • Adoption of a collection proposals, conducted final negotiations with the selected vendor, vehicle impact fee prepared written staff reports and made presentations to the City Council. The new franchise agreement requires the hauler to collect solid waste, recyclables, green waste and used oil and provides three bulky item clean-up events per year for residential customers, provide solid waste collection for commercial and multi -family residential units and operate the City's recycling center. R3 Team Members: Ric Hutchinson, Project Manager Richard Tagore-Erwin, Project Analyst William Schoen, Project Analyst Contact: Ms. Karen McNamara, Division �� Manager Section 2- 23 Project Profiles Dublin, CA Solid Waste Procurement Services Development of C&D Franchise and Ordinance Benefits: • Separate collection and disposal contracts • Expanded residential, commercial and multi- family recycling programs • Expanded and improved on -call large item collection program IZ5 In April of 2004, the City of Dublin engaged R3 Consulting Group to assist with a competitive process to procure residential and commercial solid waste collection, recycling and disposal services. The current hauler, Livermore - Dublin Disposal ("LDD"), was an affiliate of Waste Management, Inc., and had been operating in the City for many years. In an effort to procure the best combination of services at the best price, the City made a policy decision to administer a competitive proposal process, as opposed to negotiating a contract extension with LDD. Proposals were due in September 2004, and the City executed contracts in December 2004 beginning operations on July 1, 2005. Due to the City's proximity to the Altamont and Vasco Road landfills, the City elected to execute separate contracts for collection and disposal services. This allowed the City to evaluate the costs proposed by all companies for each service, and select the collection and disposal scenario that represented the best program for the best price. In an effort to maximize recycling and customer convenience, the City also opted to implement several new and expanded programs including a residential food waste collection program and commercial and multi -family recycling programs that will be offered to customers at no additional charge. The primary objective of this change was to increase the diversion rate and level of customer convenience. Finally, the on -call large item collection service was expanded to include furniture, White and Brown goods, and E-waste, and also was offered to City facilities and multi -family complexes. R3 assisted the City in the development of a Construction & Demolition Debris franchise and ordinance. This task included the development of a non-exclusive franchise agreement, the application package and the C&D ordinance. Meetings were held with the C&D haulers to discuss the goals of the City and receive feedback. R3 also assisted in the development of the staff report and Council presentation materials. R3 Team Members: Ric Hutchinson, Project Manager Contact: Mr. Jason Behrman, Senior Administrative Analyst Section 2- 24 Project Profiles R3 Consulting Group, Inc. (R3) assisted the County of Merced (County) with the procurement of transportation and processing capacity for Merced County, CA curbside recyclable materials, including assisting with drafting of key provisions of the Request for Proposals (RFP) and Operating Agreement. The Merced County Department of Public Works manages the Merced County Solid Waste Enterprise that was created in 1972 Solid Waste through a Joint Powers Authority ("JPA"). The primary objective of the establishment of the Procurement Services JPA was to create a regional system to address solid waste management issues throughout Merced Curbside Recyclable County. Materials Processing The County led efforts to secure contracts Capacity for the transportation and of recyclable materials from the JPA member curbside recycling programs and the processing of those materials. The Operating Agreement ties compensation to a set per ton fee for Benefits: transportation and a separate per ton fee for materials processing. There are also provisions for sharing of material sales revenue, an Procurement of Recyclable adjustment for increased tonnages and a disposal cost adjustment Materials Processing related to residual materials. Capacity with significant Semi-annual waste characterization improvement in financial studies are anticipated to set benefit as compared to compensation for material sales and prior processing residue, as well as provide for allocation agreement of overall costs among the participating jurisdictions. Central to the evaluation of the proposals was the evaluation of the proposers current recycled materials markets and associated per ton revenues. R3 previously completed an analysis of the revenue requirements and funding options of the County's Solid Waste Enterprise Fund. The primary goal of that project was to establish a 10-year stabilized rate structure for the County operated landfills. R3 Team Members: William Schoen, Project Manager Ric Hutchinson, Project Analyst Contact: Mr. Jerry Lawrie, Integrated Waste Program Manager IZ5 Section 2- 25 Project Profiles I This page intentionally left blank. Ow Section 2- 26 Transition Assistance This page intentionally left blank. Table of Contents Toc - ii No Text R3 assisted the City of San Jose (City) with Project Profiles the procurement of new collection service San Jose CA contracts with Green Team Recycling, Garden City Sanitation and California Waste Solutions. Following the successful procurement effort for 156,000 single CH OF family homes in two service districts, the City retained R3 to assist A T with the transition from its current franchised hauler to the new A O�� service providers. R3's primary role was to provide technical ----- support and to assist the City's staff with the management of the CAtnrAF OF SILICON vAH f v transition process. R3 prepared a detailed compliance checklist specifying all contractual requirements and implementation schedules. We facilitated all project meetings with the transition Re > •, team comprised of City staff and the new service providers. Our primary responsibility was to effectively manage the various transition and program implementation details including: Transition Assistance • Procurement and delivery of 105 new collection vehicles, plus support vehicles; • Procurement of new containers (replacement, size changes); • Hire and train staff (including transition of existing workforce); Benefits: • Site, permit and construct new corporation yard(s); Served as City staff • Upgrades to existing facilities; C�QnGA during implementation; • Develop Public Education and Outreach; Developed milestone • Implement data management systems to interface with the schedule with haulers; City's Consolidated Utility Billing System; Provide weekly staff • Develop 450 new route maps; reports to City Manager; • Develop equipment inventory; and • Develop and mail public education materials; Seamless Transition to • Coordinate "Kick-off" media events for collection programs; new service providers • Develop "non -collection notices" and "customer service notices" and delivery protocol; and • Plan, schedule, advertise, and implement community workshops, City Council presentations, school education programs, etc. R3 Team Members: Ric Hutchinson, Project Manager Richard Tagore-Erwin, Project Analyst Jeff Donlevy, Project Analyst Contact., Mr. John Stufflebean — Director IZ5 Section 2- 27 Project Profiles Santa Rosa, CA t I h I )I RO�_i1 Transition Assistance Benefits: • Served as City staff during implementation • Developed financial and program reporting system tied to City internal controls • Decreased calls by residents and business to City Hall The City of Santa Rosa retained R3 to provide assistance during a multi -phase transition of the City's franchise hauler. The transition project included the following service changes: • New franchise hauler; • Implementation of single -stream residential recycling; • Implementation of weekly residential greenwaste collection; • Implementation of single -stream commercial recycling; and • Implementation of a non-exclusive franchise system for construction and demolition debris -box services. The project team served as the City's hands- on staff during the transition, working directly with the City's franchise hauler during the implementation of new programs and services. This included preparing a detailed compliance check -list specifying all contractual requirements by program area. R3 also facilitated weekly meetings with the franchise hauler to monitor progress and resolve outstanding issues. The R3 project team conducted on -site reviews of the public education and information program, performed a "process -mapping" exercise of the customer service and billing department functions, and assisted in preparing application materials and policies for the discount senior and mobile home rate program. Information from field work, document reviews and meetings with the franchise hauler were incorporated into monthly progress reports and presentations to City Council. In addition, the R3 project team worked closely with the City's finance department to develop a franchise fee reporting system that linked directly to the City's accounting system. This included franchise fee revenues paid by the City's franchise hauler, as well as construction and demolition waste haulers operating under the non-exclusive franchise system. R3 Team Members: Richard Hutchinson, Project Manager Richard Tagore-Erwin, Project Analyst Contact: Mr. Marc Richardson, Assistant City Manager Section 2- 28 R3 Consulting Group, Inc. (R3) assisted the Project Profiles Rancho Murieta Community Services District (CSD) with hauler transition services. The Rancho Murieta CSD recently awarded the California Waste Community Services Recovery System (CWRS) as their new District, CA residential solid waste collection and recycling service provider beginning on November 1, 2005. R3 previously Rancho Murieta worked closely with the CSD with the procurement process. Prior ` CSD to CWRS, the CSD received solid waste services from Sacramento County Department of Waste Transition Assistance Management and Recycling since the late 1960s. R3 Staff will assist the CSD in establishing internal management controls to enable the CSD to serve as the lead agency for solid waste management programs. This included: 0 Benefits: • State and County reporting requirements; Increased awareness for • Coordinated with Sacramento County on the service residents of service change over, including the agreement between the CSD provider change and Sacramento County; Helped CSD establish • Coordinated the collection, cleaning and return of solid waste division approximately 7,000 collection containers to Sacramento County; • Developed a franchise agent check list to monitor CWRS contract operations; and • Established an annual CSD budget for solid waste management program management. In order to ensure a smooth implementation process, R3 worked with the CSD and CWRS to coordinate, organize and track performance tasks during the transition period. M- R3 Team Members: Richard Tagore- Erwin, Project Manager Myriam Arce, Project Analyst Contact: Mr. Ed Crouse, Community Services District Manager Section 2- 29 Project Profiles 23 Section 2- 30 Product Stewardship HHW and U-Waste Management No Text R3 Consulting Group (1913) was Project Profiles recently selected by nine California Counties of: Alpine, counties to develop a coordinated strategy for universal waste (u- Amador, Calaveras, waste) and sharps collection using El Dorado, Mariposa, California Integrated Waste Sacramento, Sonoma, Management Board Household Stanislaus and Hazardous Waste (HHW) Tuolumne coordination grant monies. The HHW coordination grants are non- competitive and can be used to fund development of countywide strategies for u-waste and sharps collection and management programs. - The Sonoma County Waste Management Agency and Calaveras — County as the lead for Alpine, Amador, El Dorado, and Tuolumne selected R3 to develop a countywide/regionwide coordinated Universal Waste and strategy to collect and manage sharps. SB 1305, passed in 2006, banned all household generated sharps from disposal by Sharps Management September 2008 without proper containment to protect public Programs and health and safety, especially for the solid waste workers. R3 will Countywide work closely with the County Health Departments to develop a Coordination Grants countywide strategy with a sustainable funding source. R3 has also been selected by Mariposa, Sacramento, Stanislaus, and Tuolumne Counties to develop a countywide Benefits: strategy to manage u-waste. R3 is responsible for researching existing u- Design coordinated and waste collection and public education strategies. R3 will also be convenient universal waste responsible for estimating the volume of materials currently and sharps collection collected and identifying potentially new methods to encourage or strategies mandate retailers to share the responsibility for the u-wastes they Include local stakeholders in sell. In addition, R3 will analyze possible collection and funding program design options. Finally, R3 will develop recommendations on how to coordinate the producer responsibility effort with other California • Support and promote jurisdictions to increase pressure on all California manufacturers producer responsibility and retailers to share responsibility for their products at the end of . Make recycling of these life. products convenient for the public R3 Team Members: William Schoen, Project Director Heidi Sanborn, Project Manager Contact: Ms. Lesli Daniel, Calaveras County Ms. Kelli Sequest, Sacramento County Mr. Ken Wells, Sonoma County Mr. Peter Rei, Tuolumne County Additional references available upon request IZ5 Section 2- 31 Project Profiles Sonoma County Waste Management Agency, CA SONOMA COUNTY Mien M"t Extended Producer Responsibility Implementation Plan IZ5 R3 was recently engaged by the Sonoma County Waste Management Agency (Agency) to draft an Implementation Plan for Extended Producer Responsibility (EPR). The objective of the Implementation Plan is to provide a recommended strategy for Sonoma County and its nine cities to promote EPR at the local level. The issue of getting product producers to take responsibility to fund and manage their products at the end of life became critical when the State of California banned all universal waste from disposal in February 2006. The landfill ban is essentially an unfunded mandate on local government to collect and manage these materials. Sonoma County spent $22,000 in 2006 just to manage batteries and fluorescent lamps and the capture rate is still well below 10 percent of generation. The development of the Implementation Plan documentation of the current trends of EPR policy adoption and implementation at all levels of government. The EPR Implementation Plan provides the background on California state and local governments EPR policies as well as policies from Canada and Europe. Through documenting the variety of EPR policies and implementation strategies, trends were identified which provided information to the Agency board as to what options were most Sonoma to pursue at the local level. required the appropriate for R3 presented the final Implementation Plan to the Agency Board at the February 21, 2007 Board meeting and it was unanimously adopted by the Agency as proposed. The Agency will pursue a two -phased strategy. Phase I will encourage manufacturer responsibility by supporting state and federal actions that make producers responsible and to work with Agency members to include EPR language in its procurement policies, and work with local retailers to implement take -back voluntarily. Phase II will consider adopting a mandatory local take -back ordinance if there is not a significant increase in producer responsibility to manage and pay for the products at the end of life by December 2007. R3 Team Member: Heidi Sanborn, Project Manager Contact: Mr. Ken Wells, Agency Director Section 2- 32 c Heidi Sanborn of R3 Consulting Group, Inc. (R3) has Project Profiles served as Project Consultant for the Paint Product Stewardship Initiative (Initiative). PSI is a national non- Product Stewardship profit membership -based organization that works with Institute state and local government agencies to partner with manufacturers, retailers, environmental groups, federal agencies and other key stakeholders to reduce the health and �, PRODUCT \�, SrswnRosHtr environmental impacts of consumer products. PSI takes a unique ,. , N s , I r a , a 9 product stewardship approach to solving waste management WHnaPbSnvr u F �� problems by encouraging product design changes and mediating stakeholder dialogues. Paint Product As the Primary Project Consultant, Ms. Sanborn has worked with Stewardship Initiative federal, state and local governments, manufacturers, retailers, Primary Project paint recyclers, paint contractors, paint specifiers, hazardous Consultant waste managers, product certification organizations and other advocates to develop leftover paint management solutions that are both financially and environmentally sustainable. Ms. Sanborn had a key role in completing the following projects: • Paint Action Plan and Background Document; Benefits: • Memorandum of Understanding signed by 31 participating Bringing together large organizations and endorsed by 34 others; stakeholder group with • Residential Paint Survey, Report & Recommendations; representatives from Canada • Guidance Manual for Paint Reuse Programs; and the U.S. • Draft Report on Paint Infrastructure; Finding collaborative • Green Seal and Master Painter's Institute Standards for solutions to international waste problems Recycled Content Latex Paint; • Organized presentations to state and national conferences Providing a model for other to provide exposure to the Initiative work (CA Used Oil and industry groups to emulate — HHW Grant, CRRA, National Environmental Partnership working together with Summit, and SWANA's WasteCon); and government to find market • Conducted primary research, wrote RFP, and selected based and sustainable solutions consultants to complete the Lifecycle Project Scoping Report which then led to the full Lifecycle Study. Ms. Sanborn was very active in the Initiative and helped organize and facilitate six national meetings, developed budgets and projects, hired and managed sub consultants, drafted successful grant applications for project funding, assisted in maintaining the PSI website and assisted in drafting Press Releases. R3 Team Members: Heidi Sanborn, Primary Project Consultant Contact: Shirley Willd-Wagner, PSI Board Member; CIWMB HHW Branch Manager; and PPSI's Steering Committee Member IZ5 Section 2- 33 Firm Information R3 Consulting Group, Inc. ("R3") specializes in management consulting services for solid waste and water / wastewater utilities. We provide a range of services to our municipal clients, including competitive procurement of collection, processing and disposal services; development, implementation and monitoring of service contracts and franchise agreements; rate reviews and cost -of - service studies; financial and technical analysis of programmatic and policy alternatives; operational reviews and performance assessments; and management studies and compliance audits. R3 was incorporated in California in 2002 and maintains offices in Culver City and Sacramento, California. We can be contacted at: R3 Consulting Group, Inc. Northern California Southern California 4811 Chippendale Drive Suite 708 Sacramento, CA 95841 916-576-0306 4361 Keystone Ave. Culver City, CA 90232 310-559-7451 Resources, Responsibility and Respect — these are the guiding principles of R3 Consulting Group. Our mission is to assist municipal clients in identifying challenges, evaluating alternatives, and implementing cost-effective, environmentally sound and "community -friendly" solutions. For more than 30 years, R3 team members have assisted municipal clients to implement a variety of programs, services and facilities. Solid Waste Citrus Heights, CA Contra Costa County, CA Dana Point, CA Laguna Beach, CA Laguna Niguel, CA Los Angeles County, CA Manteca, CA Mann County, CA Mission Viejo, CA Monterey County, CA Oakland, CA Phoenix, AZ Rancho Cordova, CA Sacramento County, CA Sacramento, CA San Bernardino, CA San Clemente, CA San Jose, CA Scottsdale, AZ Seminole County, FL State of Arizona State of California State of New Mexico Tucson, AZ Tustin, CA U.S. Navy, San Diego Section 1 Firm Qualifications RFP Preparation and Management and Financial Anaivsis Alameda, CA Albuquerque, NM Barlett, TN Bradbury, CA CCCSWA, CA Citrus Heights, CA Clovis, CA Colton, CA Douglas County, NV Duarte, CA Dublin, CA El Cerrito, CA El Dorado County, CA Irwindale, CA Lexington County, SC Livermore, CA Manteca, CA Maricopa County, AZ Memphis, TN Millbrae, CA Monrovia, CA Montebello, CA Monterey County, CA Norfolk, VA Oakland, CA Oxnard, CA Phoenix, AZ Pleasanton, CA Puerto Rico Rancho Murieta CSD, CA Rancho Palos Verdes, CA Redlands, CA Redwood City, CA Rolling Hills Estates, CA Sacramento County, CA Sacramento, CA San Anselmo, CA San Bernardino County, CA San Bernardino, CA San Francisco, CA San Gabriel, CA San Jose, CA San Leandro, CA Santa Barbara County, CA Santa Cruz County, CA Santa Rosa, CA SBWMA, CA Scottsdale, AZ South Kingstown, RI South Pasadena, CA Tucson, AZ Union City, CA Upland, CA Vallejo, CA Waco, TX WCCIMWA, CA West Columbia, SC Windsor, CA I� Section 1 - 1 Project Profiles State of California Integrated Waste Management Board U-Waste Financing System Report Benefits: • Identified options for financing various waste streams in California • Provided recommendations on financing systems for seven material types of paint and universal waste • Completed Case Studies of existing financing systems used throughout the world on various material types that could be utilized in California As of February, 2006, household generated iAUniversal Waste (U-Waste) could no longer be legally disposed of in landfills. U-Waste consists of common household hazardous waste items including batteries, fluorescent light tubes, mercury -containing thermometers and thermostats, and consumer electronic devices. This development is expected to greatly increase the amount of U-Waste to be collected and recycled at local government collection facilities. Currently, no stable financing system exists for most U-Waste collection and recycling activities which will hinder its collection and processing. The cost to support collection of U- Waste is projected to be approximately $42 million annually based on the infrastructure study by JD Franz in 2002. Since there is no formal system in place to support the U-Waste collection, transportation and recycling program, local governments are expected to bear the costs of implementing U-Waste programs without any financial support from State Government. Existing collection opportunities are not convenient for households therefore volumes of materials collection are less than 1% of what is sold. Additionally, leftover paint collection continues to be one of the largest hazardous waste streams generated and collected by HHW programs with 1.4 million gallons collection in 2003-04 at a cost of approximately $8 per gallon. As a result of this situation, CIWMB contracted with R3 to conduct a Financing Study which will provide the CIWMB board members with options for managing and funding a system to address U-Waste and Paint. Team members Richard Tagore-Erwin and Heidi Sanborn directed this landmark study by first identifying the financing methods being used around the world to material management programs. existing finance This information was then used to assess the options available to California policy makers to manage universal wastes and paint and make recommendations on which management system to use for each material type. The results of the study are not yet completed. The report is expected to be finalized in spring of 2007. R3 Team Members: Richard Tagore-Erwin, Project Manager Heidi Sanborn, Project Analyst Myriam Arce, Project Analyst IZ5 I Contact: Cynthia Dunn, Contract Manager Section 2- 34 The County of Madera has a highly rural and diverse population Project Profiles contained within two incorporated cities, Madera and Chowchilla, and several outlying unincorporated communities. Two of the Madera County, CA largest challenges to collection program implementation are language barriers and how to serve the more remote areas of the yes County. The County also faces a lack of adequate staffing to plan and implement programs, and to comply " w with the extensive reporting requirements tp0'~' that are associated with household hazardous waste and used oil block grant programs. Used Oil and The project team, led by R3 team member Household Hazardous Myriam Arce, assisted the Cities "r `` . Waste Grant and the County in successful implementation of grant Administration 16 programs for over three years. Ms. Arce was also Services responsible for overseeing all California Integrated Waste Management Board reporting on grant expenditures. The project team created a bi-lingual public outreach program including brochures and billing Benefits: inserts, to promote special collection events and a special curbside collection program to serve 8" Implemented several elderly and home bound residents that are not special collection able to take advantage of Certified Collection programs Center (CCC) events. The project team also Developed bi-lingual public monitored the twelve County CCC sites and education materials identified needed improvements for the safe collection and storage of used oil. The project Implemented a curbside team also coordinated the procurement and collection program distribution of equipment that was needed and promotional items for distribution to the public. R3 Team Member: Myriam Arce, Project Manager Contact: Mr. Jim Shields, Assistant Engineer IZ5 Section 2- 35 Project Profiles IZ3 Section 2- 36 Section 3 Staff Staff Qualifications Qualifications Biographic summaries for Project Team members are provided below. Resumes are provided in Appendix A. Biographical Summaries Primary Project Staff William Schoen; Principal Co -Project Manager Mr. Schoen has more than 20 years of solid waste operational and consulting experience. He has managed recycling and landfill operations and assisted numerous jurisdictions with the review of both municipally operated and franchised solid waste management systems. His expertise lies in the areas of operational and financial analysis. He managed the 1998 Trash Districting Feasibility Study City of Fort Collins, is currently managing our Refuse Vehicle Impact Studies for the cities of La Habra Heights and Long Beach, and has conducted similar studies for more than 20 jurisdictions. He drafted Source Reduction and Recycling Elements (SRRE's) for jurisdictions throughout the State of California in support of efforts to achieve 50% diversion levels and has assisted numerous jurisdictions with the planning, design and analysis of solid waste management and diversion programs. He has reviewed the performance of numerous municipal and private sector solid waste management operations including divisions of Waste Management, BFI, Republic Services and other regional and local solid waste management service providers. Mr. Schoen has also assisted many municipal agencies with the development of long range budgets and rate models. Mr. Schoen holds a Bachelor of Science Degree in Bioengineering from the University of Pennsylvania. Richard Tagore-Erwin; Principal Co -Project Manager Mr. Tagore-Erwin's project work encompasses all aspects of solid waste management and environmental consulting. Over the past 20 years, Mr. Tagore-Erwin has conducted over 100 solid waste planning, procurement and management consulting projects for a variety of public agencies throughout California and Arizona. These projects include strategic planning, complex rate audits, performance and compliance reviews, and competitive Section 3 - 1 Staff procurement of solid waste and recycling programs and facilities. Qualifications In addition to his procurement and financial analysis work, he has _ managed over 100 projects encompassing preparation of AB 939 plans, development of Eco-Industrial Parks, administering hauler monitoring and reporting programs, and conducting financial, _ management, and operations reviews. Mr. Tagore-Erwin is currently managing our Master Planning project for the Yuba Sutter Regional Waste Management Authority that involves the considering of numerous options to improve the effectiveness of the Authorities SWM system. He also managed our recent project for Sonoma County that analyzed franchise districting and program options. He is currently managing our procurement project for the City of Calabasas which involves converting from an open competition permit system to a franchised collection system. He also recently assisted the City of — Piedmont with the procurement of solid waste collection services under which the hauler guaranteed residential diversion rate of 65961, along with the use of co -collection — alternative fuel vehicles to minimize street maintenance and air quality impacts. Mr. Tagore-Erwin holds both a Bachelor and Master of Arts Degree in Political Science, and is a certified meeting facilitator. Ric Hutchinson; Principal Technical Support Mr. Hutchinson is a Florida Certified Public Accountant with more than 30 years of experience in the fields of accounting, auditing, and financial and management consulting for state and local governments. He has an extensive background in procurement of — solid waste collection and recycling services, preparation of solid waste and construction and demolition ordinances, and rate audits and financial analysis. Mr. Hutchinson recently the procurement of districted collection services for the City of San Jose. He is currently assisting the South Sayside Waste Management Authority with the procurement of districted solid waste collection and recycling services and material recovery and transfer services for the Authority's 11 Member Agencies. _ Mr. Hutchinson holds a Bachelor of Arts Degree in Accounting. Project Support Staff Susan Collins; Senior Manager Ms. Collins is R3's Southern California Practice Director and has specialized in consulting to government clients on solid waste IZ5issues for 18 years. She has assisted over 70 public agencies _ Section 3 - 2 with their solid waste and recycling programs. She manages Staff projects on AB 939 compliance and diversion, financial modeling, sustainability indicators, used oil program management, rate and Qualifications fee audits, management of franchise agreements, facility planning, conversion technologies, recycling public education and outreach, and solid waste ordinances. Ms. Collins currently serves on the Board of Directors of the California Resource Recovery Association as the Governmental Affairs Liaison and was previously the CRRA treasurer. Ms. Collins holds degrees in Manufacturing Engineering from Boston University and Business Administration (MBA) from the University of California at Los Angeles. Jeff Donlevy; Senior Associate Mr. Donlevy has over 15 years of experience in the solid waste and recycling industry. He has extensive transfer station and material recovery facility (TS/ MRF) experience and has managed all aspects of facilities ranging from 100 to 6,000 tons per day. He has experience with facility design and processing equipment selection and layout and has been involved in MRF start-up and expansion in Chino, San Jose, Sacramento, and Sunnyvale. He has also conducted negotiations, administered collective bargaining agreements, implemented facility maintenance programs, and marketed recyclable materials domestically and internationally. Mr. Donley's other assignments have included collection operation and processing procurement, contractor performance reviews, solid waste master planning, and collection system routing analysis. Mr. Donlevy holds a Bachelor of Arts Degree in Business Administration and Economics. Carrie Baxter; Associate I Since joining R3 earlier last year Ms. Baxter has been involved in a range of projects. She has assisted Mr. Schoen with the gathering of data in support of refuse vehicle impact fee analysis and is currently assisting him with our solid waste and street sweeping routing project for the City of Union City. In addition, Ms. Baxter has provided support services for our procurements for the cities of Windsor and Rancho Murieta. Ms. Baxter holds an Associate of Applied Science Degree in Computerized Business Administration from Heald College. I� Section 3 - 3 Staff Qualifications IZ5 Section 3 - 4 Section 4 Background Scope of Work The City of Fort Collins is currently diverting approximately 27 percent of its waste stream from disposal and has established a goal of diverting 50 percent by the year 2010. Findings of a recent public opinion poll confirm that residents are eager to recycle, with 98 percent of respondents expressing the belief that recycling is "good for the City of Fort Collins". They are supportive of new measures to divert waste and willing to pay some part of the costs that may be incurred to develop new programs. Cities throughout the Country have successfully achieved 50 percent diversion, although relatively few communities in and around Colorado have made such a high commitment to waste diversion, particularly those that do not operate a municipal solid waste collection system. With that said, there are a wide range of effective options and programs that have a demonstrated track record that may be effectively incorporated into the City's solid waste management system. Those include options to both increase diversion (e.g., single stream recycling, regulations and/or contractual requirements or incentives) and reduce the impacts of trash trucks (alternative fuel vehicles, co -collection). The applicability of those options and programs, as well as the best means for implementing them however, depends in part on the structure of the collection system. The City's current open competition residential collection system presents a number of challenges for implementing certain options that may not exist in a districted or franchised collection system. There are, however, a range of options that can be effectively implemented within the existing open competition system to both increase diversion and minimize trash vehicle impacts. In addition to the structure of the collection system, the future role of the City in the provision and/or management of solid waste services (e.g., facility ownership, regional coordinated policies and/or programs) also impacts the applicability and/or best means for implementing various options. Objective The overall project objective is to prepare a comprehensive study that answers the following problem statement/question: `in what ways can the City reduce the impacts of trash collection services in Fort Collins, addressing issues of air quality, neighborhood aesthetics, noise, other neighborhood Section 4 - 1 Scope of Work impacts and the cost of street wear? Are there ways the City might also improve diversion rates for recyclab/es?" Approach General The City has conducted a wide range of analyses in support of efforts to both increase diversion and minimize the impacts of trash trucks on the environment including: • Trash Districting Feasibility Analysis; • Fort Collins Solid Waste 5-Year Strategic Plan: Strategies to Reach 50 percent Diversion from Landfill Disposal; • Preliminary Staff Recommendations - Draft Strategic Plan for 50 percent Solid Waste Diversion; and • Advanced Climate Protection Planning Through Municipal Solid Waste Programs. Our approach is designed to use those efforts as a starting point for this study. Applicable program options that have already been identified will be considered and expanded upon as part of this analysis. Our objective is not to recreate the wheel, but build upon the good work that has already been done. With the considerable efforts that have been completed to date as a solid starting point, we will bring to the analysis our extensive hands on experience assisting jurisdictions of all shapes and sizes with the analysis and implementation of a wide range of diversion alternatives and options to minimize trash vehicle impacts. We will supplement that experience with additional independent research in support of the project objective. Key to our approach is fully exploring changes to the collection system structure in addition to the Null Alternative and Districting of all services (Collection System Structure Alternatives). At a minimum, we expect to explore the potential for districting and/or franchising some, but not all of the current and/or potential new collection services (e.g., districted or Citywide franchising of recycling and/or organics collection services). The various Collection System Structure Alternatives that are identified will form the framework within which the various diversion options, options to minimized trash truck impacts and the specific quantification and qualification, of trash truck impacts are evaluated. We believe that identifying the range of reasonable Collection System Structure Alternatives early in the evaluation process is key to the success of this engagement. Section 4 - 2 We propose to organize our analysis in a clear and concise Scope of Work manner that will allow decision makers to effectively compare the range of options, including those that are specific to the structure of the collection system and those that have global application. To further facilitate the analysis and comparisons, we propose to categorize the options as follows: Options to Increase Recycling • Programmatic / Operational; • Regulatory; • Financial; and • Contractual. Options to Minimize Trash Vehicle Impacts • Programmatic / Operational; • Regulatory; • Financial; and • Contractual. Quantifying and Minimizing Vehicle Impacts Our approach to quantifying and analyzing options to minimize vehicle impacts is also designed to draw upon our extensive hands on experience assisting jurisdictions with analyzing vehicle impacts and implementing options to minimize those impacts. Those options are expected to include co -collection systems, alternative fuels (e.g., low sulfur diesel, biodiesel, LNG, CNG), regulatory requirements and others. Schedule We are sensitive to the City's schedule. To facilitate the analysis we will prepare a preliminary Draft List of Options in advance of, and for discussion as part of the Task 2 Kick -Off Meeting. We will also provide a draft of our proposed Comparative Options Matrix that is intended to serve as a summary comparison of the various options. Scope of Work Task 1 Information Request Upon authorization to proceed, R3 will provide the City with a IZ5 preliminary list of documents in support of the Trash Services Section 4 - 3 Firm Practice Areas Qualifications SOLID WASTE PLANNING R3 staff have designed and implemented numerous solid waste collection, recycling, composting and disposal programs and facilities for cities, counties and regional authorities in California and throughout the United States. R3 emphasizes the creation of technically and financially sound solutions that can be effectively implemented and maintained over the long-term. Our broad experience has allowed R3 to address a variety of issues that typically confront our municipal clients during the implementation of programs and facilities, including regulatory compliance, community outreach and public education, land -use planning and permitting, inter -jurisdictional coordination, AB 939 planning requirements and diversion mandates, labor issues and customer service and billing functions. Our solid waste management planning services include the following: • Evaluation, design and implementation of collection, processing, marketing and disposal programs and facilities; • Design and implementation of public education and outreach programs, community workshops and public opinion surveys; • Development of local ordinances to support contract requirements and new programs, including Construction and Demolition ordinances; and • Preparation and adoption of AB 939 planning documents, including SRRE's and HHWE's, new base -year studies and annual reports. PROCUREMENT ASSISTANCE SERVICES R3 provides a range of procurement assistance services for our municipal clients, ranging from assisting jurisdictions with "sole - source" negotiations with an existing service provider to managing all aspects of a competitive procurement process for refuse collection, recycling, processing and disposal services. We typically provide "full -service" procurement assistance, meaning that we work closely with our client staff on all aspects of a competitive procurement project. R3 first works with staff and community members to develop the scope and design of programs, facilities and services. Once this is complete, R3 prepares the Request for Proposals package, drafts the franchise agreement or operating contract, conducts pre -proposal meetings Section 1-2 SCDr1e of Work Study. Requested documents may include, but not necessarily be N limited to the following, as available: General • City Municipal Code and ordinances related to solid waste; • Number of residential solid waste accounts; • Annual diversion tonnage information including tons by program, annual diversion rate supporting calculations, etc.; • Relevant background reports and documents; and • List of jurisdictions the City uses to benchmark performance, if any. Street and Street Maintenance Data • Vehicle count and classification data (e.g., percent of trucks vs. cars) by street type (local, collector, arterial); • Street maintenance expenditure data by type of expenditure (e.g., pavement vs. non -pavement) and street type, or as otherwise available; • Street maintenance funding data by source (e.g., Federal, State, Local, General Fund) by type of expenditure and street type, or as otherwise available; • Number of local, collector and arterial street lane miles; and • Other relevant data, as necessary. Residential Trash Hauler Data • Number and type of residential collection vehicles operating in City (solid waste, recycling, yard waste); • Total number of weekly vehicle miles driven, and number of weekly miles driven on residential streets by collection vehicle type; • Axle distribution profiles for each vehicle type (or if not available, number of rear axles, vehicle gross weights, tare weights and legal capacities); • Average vehicle payload by collection vehicle type; • Average number of passes each vehicle makes down a residential street segment; and • Other relevant data, as necessary. �� Note: To the extent that requested data is not available R3 will work with City staff to develop reasonable assumptions Section 4 - 4 and/or R3 will provide industry standard data as SCO a of Work p necessary. Task 2 Meetings Task 2.1 Kick -Off Meeting R3 Project Staff will hold a Kick -Off Meeting with City staff within two weeks of receipt of authorization to proceed. The purpose of the Kick -Off Meeting will be to review and discuss/confirm the following: • Project communication protocol and contacts; • Project objectives; • Project work scope and deliverables; • Schedule and format for deliverables; • Data availability; • Opportunities for incorporating Industrial Ecology concepts into the project deliverables; and • Additional data needs and any other key issues. These discussions will help ensure a successful project by clarifying the objectives and expectations of the City. Task 2.2 Follow -Up Staff Meetings Immediately following the Kick -Off Meeting R3 Project Staff will hold meetings with appropriate City staff to, among other things: • Review City's current policies, practices and programs in detail (in support of Task 3 below); • Review available street maintenance and related information (in support of Task 4 below); • Review relevant analysis conducted to date; • Develop a Draft List of Options to be considered, including those identified in the recent report "Fort Collins Solid Waste 5-Year Strategic Plan; Strategies to Reach 50 percent Diversion from Landfill Disposal; and • Discuss potential format for various project deliverables (e.g., Comparative Options Matrix). In support of the forth and fifth bullets above, R3 will prepare a preliminary Draft List of Options, that will include a preliminary Draft List of Collection System Alternatives, and a draft Comparative Options Matrixfor discussion as part of this task. Section 4 - 5 Scopeof Work As part of the review of the Comparative Options Matrix we N propose to work with City staff to determine the specific criteria that will be used for the evaluation. As specified in the City's RFP those criteria are to include impacts on street conditions, air quality, neighborhood esthetics, safety, noise and estimated cost of implementation. We also propose to include evaluation of: • Additional diversion potential; • Potential impacts on current haulers; • Ease of implementation and required lead time; • Administrative requirements; and • Other criteria as agreed to with City. Task 2.3 Hauler Meetings If requested by the City, R3 Staff will also be available to meet with the residential haulers to discuss the project objectives, data needs, answer questions, etc. We have assumed that any such meeting(s) will be scheduled on the day of the Task 2.1 Kick -Off Meeting or the following day and that the City will schedule any such meeting(s) it deems appropriate. Task 2 Deliverables: • Kick -Off Meeting Agenda; • Preliminary Draft List of Options; • Preliminary Draft List of Collection System Structure Alternatives, and • Preliminary Draft Comparative Options Matrix. Task 3 Review Current Policies, Practices, and Programs to Meet 50 Percent Diversion Goal Our approach to this engagement is designed not to recreate the wheel, but effectively build upon the good work that has already been completed by the City. The first step in doing so is to have a full understanding of the City's current policies (e.g., "pay -as -you - throw" and recycling ordinance), practices and programs, and review relevant analysis and reports that have been developed. Obtaining that understanding will start with our review of relevant documents that have been provided in advance of the Task 2 Kick -Off Meeting. We have reviewed a number of those IZ5 documents as part of the preparation of this proposal and will review all other available documents that are provided. Information gathered from those documents will be used to Section 4 - 6 prepare the preliminary Draft List of Options for discussion as Scope of Work part of Task 2.2 above. Additional review and analysis will be conducted following the Kick -Off Meeting as part of this task. Task 3.1 Review Existing Data and Practices 3.1.1 Review Ordinances / Evaluate Opportunities to Improve Diversion The City's recycling ordinances and incentive / promotion programs will be evaluated to determine opportunities to improve recycling and diversion rates. This review will be coordinated with our broader consideration of options conducted as part of Task 5. As part of our review of the City's ordinances we will reference ordinances from other jurisdictions which we drafted or are familiar with that have been designed to support diversion and/or effective solid waste management efforts. 3.1.2 Evaluate Diversion Rate Metrics and Measurements R3 Project Staff regularly conducts "diversion audits" as part of project work for clients to assure that diversion is being accurately reported. As part of this task we will evaluate the accuracy and effectiveness of the City's metrics and measurements for solid waste and recycling diversion rates (including compost and construction debris). We will comment on the City's current data tracking methods and make recommendations for improvement, as appropriate. One aspect of this task will involve reviewing the extent to which data is tracked by program and sector so that associated diversion rates can be determined. If this is not currently occurring we anticipate recommending changes to the City's tracking systems so that data is available that will allow the City to track diversion rates by individual program and by waste stream (residential, commercial, roll -off). This type of data is critical for diagnostic benchmarking in support of program improvements. Task 3.2 Document "Best Practices" R3 Project staff will identify and document Best Practices in other jurisdictions as they relate to the structure of residential solid waste collection systems and increasing residential diversion. R3 has worked with numerous jurisdictions that have implemented a wide range of solid waste management and diversion policies, practices, and programs, many of which may be effectively incorporated into the various Collection System Structure Alternatives that the City is considering. Those policies, practices and programs will be documented, along with others that we are 1�'1 aware of or that are identified as part of our project specific II jl_ Section 4 - 7 Scope of Work research, and will be included in the evaluation of options in Task conducted 5. Task 3 Deliverables: • Documentation and evaluation of the City's recycling ordinances and incentive / promotion programs; • Documentation and evaluation of other ordinances and incentive / promotion program options; and • Documentation of Best Practice options to be included in the Task 5 analysis. Task 4 Data Collection and Analysis Task 4.1 Establish Accurate Local Data R3 will use information from the City, local private trash haulers, and other public agencies (e.g., Larimer County and State) to establish accurate local data on impacts of trash collection services on the community. This data will be used in the analysis of trash vehicle impacts conducted in Tasks 4.2 and 4.3. Task 4.2 Analyze Street Maintenance Impact of Trash Trucks 4.2.1 Quantify Trash Truck Impacts Project staff will prepare and present a detailed analysis of the impacts of trash trucks on the City's residential streets, including older streets and those which are built to street standards adopted in 1999, for each of the Collection System Structure Alternatives considered. That analysis will update the information in the 1998 Trash Districting Feasibility Study and establish a new baseline of both the impacts of trash trucks and their allocated portion of street maintenance expenses. Our analysis will be based on the methodology that R3 has successfully used for the last 10 years incorporating specific data from the local haulers and the City, as available. In addition to quantifying trash truck impacts, our project budget also provides for calculating a draft fee that could be charged to haulers to offset their associated street maintenance costs. The fee calculation will be based on the calculated trash truck impacts and the City's current Restricted Funding Shortfall (General Fund Funding Requirement). 4.2.2 Evaluate Other Vehicle Impacts ��rf� IZ As part of the analysis of trash truck impacts we will prepare a ��rr// comparative analysis of the impacts of trash collection vehicles Section 4 - 8 and other types of service/delivery trucks, as well as buses. This Scope of Work analysis will be based on estimated vehicle axle weights for the comparative vehicle types. The analysis will be presented in the form of a single vehicle to vehicle comparison. 4.2.3 Evaluate Impact of Overloaded Vehicles Our quantification of the impacts of trash trucks will include an analysis of the impact of overloaded vehicles. The analysis will account for the impacts based on "legal" weights, typical fully - loaded weights and the impact of trash trucks operating at one (1) and two (2) tons over their legal capacities. Task 4.3 Quantify Impacts Related to Trash Collection Task 4.2 is focused on analyzing the impacts of trash trucks on the City's streets. As part of this task impacts to air quality, neighborhood, safety and community aesthetics related to trash collection will be evaluated (quantitatively or qualitatively, as appropriate). As with Task 4.2, the analysis will consider and compare the impacts for each of the Collection System Structure Alternatives considered. This analysis will build upon the analysis presented in the City's 1998 Trash Districting Feasibility Analysis, incorporating additional analysis performed as part of this task. Task 4.4 Consider Market Impacts of Districted Collection R3 Project Staff will conduct research in an effort to identify the market impacts that have been observed in other communities that have districted their trash collection service, such as whether new haulers who were not previously in business in the community, bid on contracts, and if local independent haulers discontinued business under the new system. The results of that research will be included in our Draft and Final Reports. Task 4 Deliverables: • Quantification of trash truck impacts on street maintenance costs for each of the Collection System Structure Alternatives, - Comparison of trash truck street maintenance impacts to other vehicle types; • Evaluation of the street maintenance impacts associated with overloaded vehicles; • Quantification or qualification of trash truck impacts to air �� quality, neighborhood safety and community aesthetics; and Section 4 - 9 SCOr1e of Work • Presentation of research results on market impacts of p districted collection. Task 5 Research and Evaluate Options Task 5.1 Define Options The preliminary Draft List of Options developed as part of Task 2 will be expanded based on the work conducted in Task 3, Task 5.2, and this task resulting in a Final List of Options that will be evaluated in Task 5.3. The list of options will include, but not necessarily be limited to: • Null alternative (no changes to the existing open / competitive system); • Changes and/or additions to regulations affecting trash collection; • Direct involvement by local government in creating a trash collection district whereby districts are bid upon competitively by private haulers; • Alternatives that make improvements to the system without harming existing haulers; and • New recycling initiatives. As discussed in our Approach, one of the focuses of our review is to fully explore changes to the collection system structure in addition to the Null Alternative and Districted Collection alternative. Any such additional Collection System Structure Alternatives will be included in the Final List of Options. Task 5.2 Identify Additional Alternatives R3 Project Team staff will draw upon our collective knowledge and experience, which we will supplement with additional research to identify additional alternatives to those identified in Task 5.1, with respect to both increasing diversion and minimizing trash truck impacts. Those alternatives will be included in the Final List of Options that are evaluated in Task 5.3. Additional alternatives to be considered may include, but are not limited to the following: • Technology innovations in hauling industry which may address one or more of the identified issues; • Regulation of haulers to improve either mileage (VMT) such as route planning software, mileage tracking or other methods for addressing the impact of trucks on air quality; Section 4 - 10 • Regulations on the operation of trash vehicles, including Scope of Work weight limitations and enforcement of overweight violations; • Improvements in recycling and diversion rates that may reduce the impact of trash trucks on streets; • Establishment of local environmental fee by City government to pay for waste diversion programs; and • Pursuit of regional solutions. Task 5.3 Evaluate Impacts of Each Option Each option defined in Task 5.1, along with additional alternatives identified in Task 5.2, will be evaluated for its impacts on street conditions, air quality, neighborhood aesthetics, safety, noise, and estimated cost of implementation. As discussed in Task 2.2 above, we also propose to consider the following evaluation criteria as part of the analysis of options: • Additional diversion potential; • Potential impacts on current haulers; • Ease of implementation and required lead time; • Administrative requirements; and • Other criteria as agreed to with City. We will present the analysis in the form of the Comparative Options Matrix along with supporting analyses and reference documentation as appropriate. Task 5 Deliverable: • Comparative Options Matrix along with supporting analyses and reference documentation, as appropriate. Task 6 Meetings & Reports Task 6.1 Meetings R3 understands that the City's goal is to do much of the work for this project on-line and via conference call, to minimize travel time for consultants. While we support this goal, our project work scope and budget provides for our Task 2 Kick -Off Meeting and one (1) additional planning meeting during the course of the project. Project staff will be available throughout the engagement via teleconferencing. We anticipate providing the City with electronic copies of various project related documents and drafts of project deliverables during the course of the engagement which Section 4 - 11 Scope of Work [Z5 will be reviewed and discussed with City staff on an ongoing basis throughout the course of the engagement. Task 6.2 Reports R3 will prepare a Draft Report of the analyses of the various solid waste collection strategies and systems considered which includes: • Executive Summary; • Prioritized list of consultants' professional recommendations for actions that the City could take to increase trash collection efficiency, address impacts of trash collection on streets and neighborhoods and improve recycling rates; • Data analysis; • Pros / cons of each option presented; • A graphical representation of how each option addresses the issues of concern (i.e., air quality, noise, damage to streets, etc.); and • Professional recommendations on which option(s) would be most feasible and/or effective for the City to implement. We will then revise the Draft Report and issue a Final Report based on comments received from the City. Three (3) hard copies and an electronic copy of both the Draft and Final Report will be provided. Task 6 Deliverables: • One(1) Project Kick -Off Meeting (Task 2); • One (1) Project Planning Meeting; • Three (3) hard copies of Draft and Final Reports; and • One (1) electronic copy of Draft and Final Reports. Section 4 - 12 The following references are for projects that R3 team members have managed or had a significant contribution. CITY OF SAN JOSE Contact: Ms. Donna Perala, Environmental Services Specialist (408) 975-2511 Project Description: • Zero Waste Planning (current project) • Procurement of Districted Residential Collection Services (2006) Staff Assignments: Richard Tagore-Erwin; Ric Hutchinson; Susan Collins; Jeff Donlevy YUBA-SUTTER REGIONAL WASTE MANAGEMENT AUTHORITY, CA Contact: Mr. Keith Martin, Administrator (530) 634-6890 Project Descriptions: • Solid Waste System Master Planning (current project) • Detailed Rate Review (2007) • Productivity Study (2006) Staff Assignments: William Schoen; Richard Tagore-Erwin; Ric Hutchinson; Jeff Donlevy CITY OF PIEDMONT, CA Contact: Ms. Kate Black, City Planner (510) 658-3167 Project Description: • Zero Waste Collection System Procurement (2007) Staff Assignments: Richard Tagore-Erwin Section 5 References R3 believes that qualifications and references should focus on the people who will perform the services requested by the City. To that end, we invite the City to contact our client references. We are confident that our current and past clients will provide our staff with high marks on thoroughness, quality, technical ability, and understanding of the political nature of decisions made in the public arena. Section 5 - 1 with potential contractors and written responses to questions, Firm assists the evaluation team with proposal evaluations, and prepares staff reports and presentations to support the committee Qualifications recommendations. Finally, we typically prepare and conduct workshops and community forums to solicit direct input on program design from residents, business groups, and elected officials. Our procurement services include the following: • Development and evaluation of policy and programmatic alternatives that meet the specific needs of the community; • Design of performance standards, incentives and penalties related to Contractor performance; • Development of an annual adjustment mechanism to the Contractor compensation and user rates and fees; • Preparation and distribution of the Request for Proposals package, including the franchise agreement and operating contracts; • Assistance with the technical and financial evaluation of proposals; and • Negotiation, development and monitoring of contracts and franchise agreements. FINANCIAL AND RATE ANALYSIS R3 staff members have broad experience in performing financial and rate structure analysis projects for municipalities, public utilities and regional authorities. As a result, we provide our clients with the financial information and comparative analysis required to make sound, informed decisions. In addition, our understanding of the fundamental challenge of local governments to balance complex services and programs with the realities of budget constraints allows us to provide effective and meaningful financial consulting services to our clients. Finally, our primary goal on financial and rate analysis projects is to strike a balance of representing the interests of our municipal clients with ensuring that the contractor(s) are compensated fairly and in accordance with the terms of their Contract. Our financial and rate analysis services include the following: • Rate audits and rate structure analysis; • Cost -of -service and revenue requirement studies; • Financial modeling and analysis of funding alternatives; IZ5 Section 1-3 References Z5 Section 5 - 2 CITY OF WINDSOR, CA Contact: Ms. Christa Johnson, Assistant Town Manager — (707) 838-5330 Project Description: • Zero Waste Collection System Procurement / C&D Ordinance (2007) Staff Assignments: — Richard Tagore-Erwin CITY OF LA HABRA HEIGHTS, CA Contact: Mr. Justin Powers; Community Development Director (562) 694-6302 Project Description: • Open Competition Residential Collection System Refuse Vehicle Impact Analysis (current project) — Staff Assignments: William Schoen, Susan Collins CITY OF LONG BEACH, CA Contact: Ms. Lori Ann Farrell; Finance Director (562) 570-6427 Project Description: • Detailed Residential and Commercial Refuse Vehicle Impact Analysis (current project) Staff Assignments: William Schoen, Susan Collins We would be happy to provide additional references upon request Section 6 Proposed Budget We propose to complete our proposed work scope on a time -and - materials basis for a not -to -exceed budget of $58,250 including expenses, as shown in the following line item budget table. Our fee schedule is provided on the following page. Budget Task Staff Cost Noun Schoen Talons-1 Hutchlnsotl Collins Donlew Adnin Principal Principal Principal Sr. Mar. Sr. Assoc $ 155.00 $ 155.00 $ 155.00 145.00 125.00 $ 60.00 1 Document Request / Review 4 4 $ 1,240 8 2 Kick -Off Meeting 16 16 $ 4,960 32 •, ,r , , . 3.1 Review Existing Data and Practices 8 , 8 $ 2,480 16 3.2 Document 'Best Practices' 8 8 24 1 1 $ 5,480 40 3.3 Evaluate Future Impact of HHW Mgmt. on Collection Services 4 2 8 1 $ 1,930 14 .`. 4.1 Establish Accuracte Data on Impact of Trash Collection Services 8 A.. ,nn $ 1,240 8 4.2 Provide Analysis of Impact of Trash Trucks on Cities Streets 32 $ 4,960 32 4.3 Quantity Impacts on Air Quality, Safety and Aesthetics 4 16 $ 2,620 20 4.4 Consider Market Impacts of Districted Collection 4 4 16 $ 3,246 24 F'i ,.T7 iY'a F Y . k ry "' OS L 1L. 9 . . +, 'Z ,n ,- 5.1 Define Options 16 16 6 6 $ 6,760 1 44 5.2 Identify Additional Alternatives 12 1 12 1 4 4 $ 4,920 32 5.3 Evaluate Impacts of Each Option 24 24 $ 7,440 48 i 6.1 Project Planning Meeting 8 8 $ 2,480 16 �4 eo Draft 16 8 $ 3,960 28 Final Report 8 4 2 $ 1,980 14 Project Administration 4 $ 240 4 Total Hours 172 114 10 10 64 10 380 Total Cost $ 26,660 $ 17,670 $ 1,550 $ 1,450 $ 8,000 $ 600 $55,930 Expenses= $ 2,320 TOTAL BUDGET= $58,250 Z5 Section 6 - 1 Fee Schedule Budget - Billing Rates and Charges: January — December 2008 TECHNICAL SERVICES Principal $155 per hour — Project Manager $155 per hour Consultant $155 per hour — Senior Manager $145 per hour Manager $135 per hour — Senior Associate $125 per hour Associate II $100 per hour — Associate 1 $75 per hour Administrative Support $60 per hour REIMBURSABLE COSTS Consultants/Subcontractors cost Lodging and meals cost — Travel — Private or company car $0.485 per mile Travel — Other cost Delivery and other expenses cost PAYMENTS _ Unless otherwise agreed in writing, fees will be billed monthly at the first of each month for the preceding month and will be payable within 30 days of the date of the invoice. ESCALATION — Fees will be escalated annually in accordance with the change in the Consumer Price Index. Section 6 - 2 Resume Mr. Schoen has served as project manager or had significant involvement in the following projects: REFUSE VEHICLE / CONSTRUCTION VEHICLE / DEBRIS BOX STREET MAINTENANCE IMPACT FEE STUDIES California Communities: Alameda, Atherton, Belmont, Burlingame, East Palo Alto, Foster City, Hillsborough, Menlo Park, Millbrae, Mill Valley, Rancho Palos Verdes, Redwood City, Rolling Hills Estates, San Carlos, San Mateo, San Rafael, San Ramon, Tiburon, Windsor and Central Contra Costa Solid Waste Authority Colorado Communities: Fort Collins Assisted numerous jurisdictions with determining a potential fee to be charged to their franchised haulers to recover residential street maintenance costs associated with solid waste, recycling and yard waste vehicles. The studies involve analyzing the impacts of the vehicles on the City's residential streets and allocating a portion of street maintenance funding requirements to those vehicles based on their relative impacts. OPERATIONS AND PERFORMANCE REVIEWS California Communities: Folsom, Los Altos, Orange, Sacramento, Salinas, Santa Cruz, Union City, Stanford University, San Bernardino County, Stanislaus County, Central Contra Costa Solid Waste Authority, South Bayside Waste Management Authority and Yuba Sutter Regional Waste Management Authority Washington Communities: Olympia, Tacoma Performed operations and performance reviews of municipal and franchised solid waste collection, transfer, landfill and material recovery operations. Studies including time and motion analysis, evaluation of collection productivity, cost of service allocations, macro- and micro -routing of collection systems, variance analyses, baseline and benchmarking studies to identify key areas to target for operational improvements, route and billing audits and contract compliance reviews. Appendix A Staff Qualifications William Schoen Mr. Schoen is an engineer with more than 20 years of solid waste operational and consulting experience. He has managed recycling and landfill operations and assisted numerous jurisdictions with the review of both municipally operated and franchised solid waste management systems. His expertise lies in the areas of solid waste operations and financial analysis. Z5 Appendix A - 1 Staff Qualifications RATE REVIEWS California Communities: Alameda, American Canyon, El Cerrito, Elk Grove, Gridley, Livermore, Millbrae, Tracy, Sunnyvale, Vallejo, William Schoen Stanislaus County, Contra Costa Integrated Waste Management Authority, Novato Sanitary District, South Bayside Waste Management Authority, West Contra Costa Integrated Waste Management Authority and Yuba -Sutter Regional Waste Management Authority Managed and assisted with numerous rate review involving divisions of Waste Management, Allied, Republic, Norcal and other regional and local franchised haulers. Responsibilities included reviewing revenue and expense projections, variance analysis, allocations among franchise and non -franchised operations and lines of business, performance, tonnage projections, balancing account calculations, recyclable material processing costs and material revenues. RATE MODELING / RATE STUDIES/COST OF SERVICE STUDIES California Communities: Berkeley, El Cerrito, Folsom, Fresno, Livermore, Merced, Millbrae Los Altos, Redlands, Amador County, Merced County and Ventura County Evaluated current and historical budgets, projected capital and operating costs, developed financial and rate models, performed cost of service analysis, evaluated and designed rate structures, and evaluated various rate adjustment scenarios. SOLID WASTE MANAGEMENT SERVICES PROCUREMENT California Communities: Elk Grove, Fresno, Gridley, Livermore, Merced County, Millbrae, Oakland, Petaluma, San Bernardino County, San Diego, Sunnyvale, Union City, Contra Costa Solid Waste Management Authority and South Bayside Waste Management Authority Oregon Communities: Sandy and West Linn Managed or assisted with sole source and competitive procurement of collection, materials processing, transfer and landfill services. Drafted Request for Proposal documents and detailed franchise agreements incorporating performance incentives and rate adjustment guidelines involving various profit bases including detailed rate reviews and indexed adjustments. Evaluated proposals, prepared and presented award recommendations and assisted with contract negotiations. Mr. 1Z 5 Schoen also reviewed numerous proposals for new or expanded franchised services. Appendix A - 2 Staff Education Qualifications Bachelor of Science Bioengineering, University of Pennsylvania Operational Experience William Schoen Area Manager, Reynolds Aluminum Recycling Company, Managed Reynolds Aluminum Company's recycling operations in San Francisco and San Mateo counties. Principal, Resource Recovery Services, Established and operated a multi -material commercial recycling business in the San Francisco Bay Area. Operations Manager, Acme Landfill, Served as the onsite Operations Manager for the landfill's leachate treatment plant handling hazardous (F039) leachate. Interim Director of Operations, Acme Landfill, Served as the landfill's Director of Operations, responsible for the management of operations and regulatory compliance. Training "Manager of Landfill Operations", Solid Waste Association of North America. "How to Evaluate Landfill Operations", Blue Ridge Services Inc. "40-Hour Hazardous Waste Operations and Emergency Response Course", Occupational Safety and Health Administration. "California Compliance School, Hazardous Waste Generator Course, Modules I — V", California Department of Toxic Substances Control. "Community Compost Trainer", City and County of San Francisco Recycling Program. "Fundamentals of Finance and Accounting for Non -Financial Executives", American Management Association International. Publications and Presentations "Performance Benchmarking: Measuring Success", W. Schoen, S. Chandler, presented to the Municipal Solid Waste Manger's Association; 2005 Fall Summit; Portland, OR. "Performance Benchmarking: Validate, Diagnose, Improve", presented to the Municipal Solid Waste Management Association; Lexington, KY. IZ5 Appendix A - 3 Staff Qualifications William Schoen R3 "GIS Routing Options", presented to the California Resource Recovery Association, San Francisco, CA. "Improving Solid Waste Collection Productivity", Solid Waste Association of North America, Western Regional Conference, Palm Springs, CA. "Effective Performance and Rate Reviews", M. Kent, M. Brown, P. Deibler, W. Schoen, M. Moyer -Angus, Public Works Magazine. "Building from the Ground Up: Collection Systems, the Foundation of an Integrated Solid Waste Management System", Solid Waste Association of North America, Western Regional Conference, Lake Tahoe, CA. Appendix A - 4 Resume Mr. Tagore-Ervin has served as project manager or had significant involvement with the following projects: SOLID WASTE AND RECYCLING PROCUREMENT SERVICES California Communities: Bradbury, Burbank Sanitary District, Castro Valley Sanitation District, Citrus Heights, Colton, Duarte, Dublin, Irwindale, Monrovia, Montebello, Piedmont, Rancho Cordova, Rancho Murieta, Rancho Palos Verdes, Rolling Hills Estates, San Bernardino, San Jose, San Ramon, Santa Rosa, South Bayside Waste Management Authority, Upland, Windsor, Merced County, Sacramento County and Santa Barbara County Mr. Tagore-Erwin developed and designed service terms and conditions, franchise agreements and contracts, and cost proposal forms for the solid waste and recycling programs. He assisted in the preparation of the solid waste and recycling procurement documents, conducted pre -proposal conferences and interviews, prepared RFP addenda, negotiated final franchise agreements and contracts, and presented recommendations to City Councils and County Boards of Supervisors. SOLID WASTE FACILITY EVALUATION AND DEVELOPMENT California Communities: Marin County, Sacramento, Sacramento County, Santa Cruz, San Gabriel, South Bayside Waste Management Authority, South Pasadena and Western Placer Solid Waste Authority Arizona Communities: Phoenix and Tucson Mr. Tagore-Erwin prepared feasibility plans, conducted performance testing, and evaluated processing equipment and facility layouts. He administered procurement processes for MRF and compost equipment and operators, reviewed operating contracts, provided contract language amendments, prepared secondary markets analyses, developed marketing agreements, and reviewed protocol for material acceptance. Mr. Tagore-Erwin also conducted facility tours, made presentations to community groups, City Councils, and Boards of Supervisors. SOLID WASTE PLANS, WORKSHOPS, AND MANUALS California Communities: Clayton, Los Angeles County, Manteca, Marin County, Monterey County, Napa County, Sacramento, Sacramento County, San Bernardino and State of California Staff Qualifications Richard Tagore-Erwin Over the past 18 years, Mr. Tagore-Ervin has worked with public agencies to design, evaluate, and implement solid waste collection, processing, disposal, and administrative operations. His work focuses on procurement, financial analysis, operational review, and sustainable development. The work that Mr. Tagore-Ervin completed for Santa Rosa for its collection procurement allowed the City to implement single - stream and no charge" commercial recycling four years ahead of schedule. IZ5 Appendix A - 5 Staff Nationwide Communities: Department of Environmental Quality, Qualifications State of Arizona; Department of Commerce, State of Arizona and State of New Mexico Richard Tagore-Erwin Worldwide Communities: Guam, U.S. Navy Project Manager: Mr. Tagore-Erwin led project teams in preparing over 100 solid waste management plans, waste characterization studies, and resource and planning manuals. He prepared state- wide, regional and local solid waste management plans, conducted multi -jurisdiction waste characterization studies, and worked with individual municipal agencies to develop in-house recycling programs. He has also prepared planning manuals and conducted workshops for jurisdictions throughout California, Arizona and New Mexico, and has advised the California and Arizona state legislatures on solid waste policies. AB 939 PLANNING DOCUMENTS California Communities: Citrus Heights, Clayton, Los Angeles, Irwindale, Paso Robles, Rancho Cordova, Madera, Manteca, Marin County, Montebello, Monterey County, Napa County, Rancho Cordova, Sacramento, Sacramento County, San Bernardino County, San Jose, Santa Barbara, South Gate, the Sonoma County Waste Management Authority, West Contra Costa Integrated Waste Management Authority, and State of California Mr. Tagore-Erwin led project teams in preparing over 100 solid waste management plans, waste characterization studies, base year studies, and resource and planning manuals. He prepared state-wide, regional and local solid waste management plans, conducted multi -jurisdiction waste characterization studies, and worked with individual municipal agencies to develop in-house recycling programs. He has also prepared planning manuals and conducted workshops for jurisdictions throughout California, Arizona and New Mexico, and has advised the California and Arizona state legislatures on solid waste policies. PERFORMANCE REVIEW AND MANAGEMENT EVALUATION California Communities: Bell Gardens, Colton, Garden Grove, Manteca, Monrovia, Rancho Palos Verdes, San Bernardino, Salinas, San Leandro, Upland, Windsor and Amador County Arizona Communities: Gilbert, Glendale, Phoenix, Scottsdale and Maricopa County Mr. Tagore-Erwin reviewed management structures, job classifications and qualification requirements, and billing and customer service systems. He also conducted on -site inspections Appendix A - 6 of collection operations and maintenance procedures, and reviewed routing and route efficiency. He analyzed operational and financial impacts of implementing automated collection systems, single -stream recycling programs, and variable can rates for residential and commercial customers. RATE REVIEW AND FINANCIAL ANALYSIS California Communities: Capitola, Garden Grove, Novato Sanitary District, Redlands, Roseville, Sacramento and El Dorado County Nationwide Communities: Scottsdale, Arizona and Douglas County, Nevada Project Manager: Mr. Tagore-Erwin assisted in reviewing rate applications for franchise haulers. As part of his efforts, he reviewed financial statements and assisted in the preparation and analysis of pro -forma rate models. He also conducted Peer Community Surveys to determine if proposed rates were consistent with surrounding market rates. He assisted in working sessions with the Cities and Counties and their franchised haulers, prepared the reports, and assisted in the presentations to City Councils and County Boards of Supervisors. CONTRACT COMPLIANCE, MONITORING AND REPORTING California Communities: Irwindale, Mann County, Monrovia, Montebello, Rancho Murieta CSD, Sacramento, Sacramento County, San Bernardino County, Santa Rosa and Western Placer Solid Waste Authority Arizona Communities: Phoenix Mr. Tagore-Erwin prepared hauler monitoring and reporting programs for single jurisdictions and regional agencies. He conducted on -site audits of hauler financial and operational records. He also developed and implemented reporting databases by jurisdiction, facility used, material type, and tonnage. Staff Qualifications Richard Tagore-Erwin Appendix A - 7 Firm • Development of refuse vehicle impact fees; • Audits of billing systems and franchise fee payments; and Qualifications • Budgeting and long-term financial planning. OPERATIONS AND PERFORMANCE REVIEWS R3 staff has extensive experience both operating and evaluating solid waste management systems, and we use that experience to assist our clients with the review and analysis of both municipally operated and franchised solid waste operations. We understand the challenges associated with operating municipal systems, as well as administering franchised solid waste services. In either case, we strive to generate meaningful recommendations based on documented analysis with a focus on opportunities to improve safety and customer service, increase productivity and reduce costs. Our operations and performance review services include the following: • Review of Contract compliance by a private operator; • "Time and motion" analysis of collection and transfer operations; • Development of "target -productivity' standards and performance enhancement strategies; • Analysis of vehicle routing systems; • Review customer service and billing functions; and • Development of "performance benchmarking" metrics to measure system performance and improvements. MANAGEMENT CONSULTING R3 provides management consulting services to public agencies and local governments charged with implementation of business practices and public/private partnerships. The primary objective of our management consulting service is to maximize our clients return on the investment of financial and human resources. R3's management consulting practice provides objective assessments geared towards helping our clients arrive at effective business decisions in a timely and informed manner. Our management consulting services include the following: • Strategic and long-range planning services; • Organizational design and information flow analysis; Section 1- 4 Staff Qualifications Richard Tagore-Erwin IZ5 TUCSON ENVIRONMENTAL TECHNOLOGY PARK Actlink USA Corp., Arizona Project Manager. Mr. Tagore-Erwin led theproject team in assembling a development team, developing the project concept, conducting the economic and technical analysis, and preparing a project proposal to build the Tucson Environmental Technology Park (TETP). In conjunction with the project developer, Actlink USA, his efforts focused on preparing an extensive economic development analysis in terms of job creation, capital investment, payroll, and value-added. The work effort also included preparing preliminary site design, identifying and negotiating agreements with TETP's end -use manufacturers, conducting a market study, preparing a waste characterization study, and performing an environmental site review. "BUY RECYCLED" PROCUREMENT STRATEGIES City of Tucson, Arizona Mr. Tagore-Erwin led the project team in conducting a comprehensive review of Tucson's procurement policies and processes. His efforts focused on providing the City with an implementation plan detailing how bid specifications and the procurement process should be changed to increase the purchase and use of products with recycled content, those that generate less waste, and those products that can easily be recycled. Education Bachelor of Arts in Political Science, University of Hawaii, Manoa Master of Arts in Political Science, University of Hawaii, Manoa Publications, Presentations and Workshops "Creating Effective Local Partnerships", presented to the League of California Cities Annual Conference, San Francisco, CA. "Linking Solid Waste Management to Sustainable Development", presented to the Commission on Sustainable Development, Washington, D.C. "Implementing Source Reduction and Recycling Programs", presented to regional groups in Flagstaff, Phoenix and Tucson, Arizona. "Economic Impact of Recycling", presented to the Southwest Public Recycling Association, Tucson, Arizona. Appendix A - 8 Resume Mr. Hutchinson has served as the project manager or materially participated in the following projects: SOLID WASTE AND RECYCLING PROCUREMENT SERVICES California Communities: Citrus Heights, Dublin, Galt, Rancho Cordova, San Jose, Santa Rosa and San Ramon Florida Communities: Cooper City, Dania Beach, Deerfield Beach, Lake County, Lighthouse Point, Martin County, Okeechobee, Palm Beach County, Polk County, Seminole County and Volusia Nationwide Communities: Kansas City, Missouri; Lubbock, Texas and Central Virginia Waste Management Authority Mr. Hutchinson prepared solid waste and recycling procurement documents for numerous cities, counties and authorities. This included developing and designing service terms and conditions, contracts for services and cost proposal forms for the solid waste and recycling programs. He reviewed proposed programs, met with citizens and local officials, designed procurement packages, developed collection contracts, analyzed responses, prepared award recommendations and drafted required Ordinances and Resolutions. SOLID WASTE AND RECYCLING PROCUREMENT WORKSHOPS Nationwide Locations: Illinois Recycling Association, Solid Waste Association of North America and University of Florida Mr. Hutchinson developed a workshop entitled "Contracting for Solid Waste and Recycling Collection Services" for the Illinois Recycling Association (IRA). He presented the workshop in several states for the IRA and the Solid Waste Association of North America, (SWANA). In addition, he taught the course for several years for the University of Florida TREEO Center as part of the Landfill Managers Accreditation program. Staff Qualifications Ric Hutchinson Mr. Hutchinson has more than 30 years of experience in financial and management consulting, auditing, and accounting. He has extensive experience in procurement of solid waste and recycling services, preparation of solid waste and C&D ordinances, financial analysis and modeling, contract negotiations, cost of service studies, development of franchise areas, and rate studies. I� Appendix A - 9 Staff Qualifications Ric Hutchinson SOLID WASTE RATE STUDIES AND FINANCIAL ANALYSES California Communities: Amador County, Dublin, El Dorado County, Fresno, King City, Merced (City), Merced County, Placer County, Pleasanton, Redlands, San Anselmo and San Jose Florida Communities: Lake, Palm Beach, Polk and Seminole Counties Cooper City, Dania Beach, Deerfield Beach, and Lighthouse Point Nationwide Communities: Scottsdale, Arizona; Winchester Municipal Utilities, Kentucky, Kansas City, Missouri; Douglas County, Nevada; Oklahoma City, Oklahoma; and Lubbock, Texas Mr. Hutchinson assisted these units of local government in the review and analysis of their solid waste and recycling collection and processing costs and the structure of the related rates. As part of these projects, he reviewed contracts, analyzed collector and processor costs and related data in order to develop a COS (cost of service) rate model to determine the costs associated with the specific solid waste services being provided. This data was then used to develop a rate structure that funded the total service costs of the governmental unit while providing equitable rates for each service. In addition, he prepared reports and recommendations and made presentations to governing boards. FINANCIAL PLANNING AND PROJECTION MODELS California Communities: Amador County, Dublin, Merced County and San Jose Florida Communities: DeSoto, Lake, Palm Beach, Polk and Seminole Counties Nationwide Communities: Scottsdale, Arizona and Douglas County, Nevada Mr. Hutchinson prepared long-term financial planning and projection models for residential and commercial solid waste and recycling collection programs, some of which included transfer stations and MRFs. The models normally include over 100 interactive variables for use in performing "what -it" scenarios and contain a "Historically Proactive" module that is used to develop the projections. At the end of each year, the annual data are automatically added to the historical database used to produce the projections, and all projections are reevaluated and restated. Appendix A - 10 Staff COMPLIANCE REVIEW AND FINANCIAL ANALYSIS Qualifications California Communities: Citrus Heights, Pleasant Hill, Santa Rosa and El Dorado County ACWMA Florida Communities: Lake, Palm Beach, Polk and Seminole Ric Hutchinson Counties Nevada Communities: Douglas County Mr. Hutchinson analyzed financial records to verify the accuracy of franchise fee payments made under the terms of collection service contracts. He also reviewed rate adjustment methodologies and tested the validity of customer billing systems. Mr. Hutchinson worked closely with the municipalities and contractors to prepare compliance checklists and develop reporting formats to aid in the review and resolution of contract compliance issues. CONSTRUCTION AND DEMOLITION DEBRIS FRANCHISE AND ORDINANCE SERVICES California Communities: Dublin, Santa Rosa and San Ramon Florida Communities: Polk, Seminole, Lake and Palm Beach Counties Nevada Communities: Douglas County Mr. Hutchinson prepared non-exclusive franchise documents for several cities and counties. As part of this process he developed the franchise application form, the franchise agreement, and the franchise fee payment form and process. He also met with local contractors and officials during the development of the franchise agreement. Mr. Hutchinson worked with closely with the municipalities and their attorneys to develop the required Ordinance and assisted in the public hearing process. CONTRACT NEGOTIATIONS AND AMENDMENTS California Communities: Pleasant Hill, San Jose, Santa Rosa, Castro Valley Sanitary District, Galt, El Dorado County and Placer County Florida Communities: Lake, Palm Beach, Polk, Seminole and Martin Nevada Communities: Douglas County Mr. Hutchinson assisted in negotiating and amending existing solid waste and recycling collection contracts to comply with changes in law or changing needs of the client, and in negotiating the associated changes in terms, conditions and rates. Appendix A - 11 Staff Registrations Qualifications Certified Public Accountant, Florida Ric Hutchinson Affiliations Member, Solid Waste Association of North America Faculty, Solid Waste Association of North America Member, American Institute of Certified Public Accountants Member, Florida Institute of Certified Public Accountants Education Bachelor of Arts in Accounting, University of South Florida Publications, Presentations and Workshops "Successfully Contracting for Solid Waste and Recycling Services", a training workshop presented nationally to the Illinois Recycling Association, Solid Waste Association of North America, and the TREED Center of the University of Florida. "Building A Contract in San Jose" Waste Age, June 2002, Co- authored with E. Leung, City of San Jose, CA. "Contracting Services: A Question of Needs", World Wastes, October 1995. "Financial Aspects of Solid Waste Services", presented to the Solid Waste Association of North America, Arizona Landfill and Solid Waste Management Seminar. "Designing a Solid Waste Funding System for Today", presented to the Solid Waste Association of North America. "Competitive Procurement of Solid Waste Services"I presented to the SWANA 30th Annual Western Regional Conference. "Evaluating Vendor Proposals", presented to the Illinois Counties Solid Waste Management Association. "Privatization of Disposal Facilities: A Ratepayers Perspective", presented to the Solid Waste Association of North America. "An Incremental Approach to Managed Competition", presented to the Solid Waste Association of North America's 2nd Annual Planning & Management Symposium. "Financial Assurance - Is it Really a Sure Thing?", presented IZ.5 to the Solid Waste Association of North America, WASTECON. Appendix A - 12 Staff Resume Qualifications Ms. Collins has served as project manager or had significant involvement in the following projects: Susan Collins FINANCIAL ANALYSIS Ms. Collins has 17 years of Ms. Collins was the primary programmer of the tip fee model for experience as a solid waste the Orange County project, Regional Landfill Options for Orange consultant and has managed a County ("RELOOC"), a multi -year, multi -stakeholder project. The variety of solid waste projects, tip fee model projected revenues and expenses over a 40-year including financial analysis and period, and included tracking of fund balances in 8 closure, post- modeling, facility planning, closure and environmental reserve funds. Ms. Collins also design, permitting, monitoring of projected waste generation for the entire County over a 40-year legislation, regulatory period. compliance and advocacy, • Prepared a model and financial plan for a cemetery which public education and outreach, and compliance with the projected revenues, expenses and perpetual care fund California Environmental Quality balances 30 years into the future. Developed a formula to Act . She has also test the adequacy of the perpetual care fund. Evaluated manaagedged engineering analyses the financial feasibility of land acquisitions and other such as air quality analyses, operational chan proposed p ges. storm water management • Developed model and calculated rates for the City of analyses, and facility operations Pasadena's revised residential collection programs. To plans. She has expertise in encourage maximum diversion, rates were re -structured to recycling market development produce a significant financial incentive for residents to issues, and has assisted over choose a smaller refuse container. The rate model 50 cities in California with AB included an abbreviated cost of service calculation, 939 waste characterization estimates of container distribution, and estimates of costs studies, planning and and cost savings achieved through program changes. implementation studies, and • Created financial bid pro formas and cash flow analyses annual reports. She currently for a 200, 500 and 700 ton per day transfer station to be serves on the Board of Directors operated by a private company under contract to a of the California Resource municipality. Bid pro formas were used to calculate the Recovery Association (CRRA), terms of the offer, including tipping fees and construction is past treasurer and current costs under different scenarios. Governmental Affairs Liaison. • Created financial pro forma statements for a municipally owned transfer station and residential and commercial garbage collection system. Analysis involved comparison of private and public ownership, varying levels of daily tonnage, inflation rate sensitivity analysis, and calculation of lease payments under different return on investment scenarios. • Prepared proposals for private waste management companies for transfer and MRF services in response to requests for proposals by public agencies. IZ5 Appendix A - 13 Staff SOLID WASTE MANAGEMENT, RECYCLING PLANNING AND Qualifications AB 939 PLANNING DOCUMENTS Ms. Collins was invited to participate in four working groups of the Susan Collins California Integrated Waste Management Board: The Adjustment Methodology Working Groups of 1993, 2001 and 2004, and the Waste Disposal Characterization Working Group of 1994. She also participated in the Diversion Study Guide Working Group and provided oral and written comments which resulted in changes to the required certification forms. These groups helped the CIWMB develop the guidelines that eventually became regulations for preparation of Annual Reports, Waste Characterization Studies and New Base -Year studies. Ms. Collins prepared numerous AB 939 planning documents for more than two dozen jurisdictions throughout California. These planning documents included Source Reduction and Recycling Elements (SRREs), Household Hazardous Waste Elements (HHWEs), waste disposal studies, waste diversion studies, a study of the adequacy of MRF capacity in a county, and a study of the state regulations for preparation of a Siting Element and County Integrated Waste Management Plan for the Orange County Integrated Waste Management Department. (The analysis included a determination of the data necessary to prepare the plans and policy issues that needed to be addressed in those documents.) These various planning studies included telephone and written surreys, designing statistical sampling plans, conducting on -site waste composition studies, and many other subtasks. Ms. Collins managed various waste diversion feasibility studies to identify cost-effective programs to reach diversion goals. Clients include the Cities of Long Beach, Glendale, Pasadena, La Quinta, and the Verde Valley in Arizona. Analyzed the effectiveness of existing diversion programs and identified potential new programs needed to achieve new diversion. Some studies have also included surveys of other cities in California to discover which types of diversion programs were most effective at reducing waste. Other studies have assessed existing waste management, recycling, and collection practices and infrastructure, including those at recycling centers and transfer stations. CONSTRUCTION AND DEMOLITION DEBRIS RECYCLING Ms. Collins managed the City of Los Angeles' Earthquake Demolition Debris Recycling Program, following the major Northridge earthquake on January 17, 1994. Ms. Collins managed the recycling aspects of contracts to demolish over 300 residential and commercial buildings that were damaged in the earthquake. Ms. Collins worked with contractors, newly established construction and demolition debris recycling centers, Appendix A - 14 Staff and various departments at the City of Los Angeles to help achieve an initial C&D waste recycling rate of 35 percent, which Qualifications was improved to nearly 80 percent as the program progressed. She attended daily conferences to educate contractors, provided Susan Collins technical assistance; verified and recorded tonnages recycled and disposed, calculated recycling rates and wrote a project summary report. Ms. Collins managed development of construction and demolition debris recycling ordinance for the City of La Quinta, which included analysis of existing infrastructure, annual quantities of construction debris, cost differentials between competing facilities, development of ordinance and contract language, facilitation of public meeting, and development of construction debris recycling informational brochure for contractors. ANNUAL REPORTS, BASE -YEAR STUDIES AND REPORTING - YEAR CORRECTIONS Ms. Collins has completed base -year studies, reporting -year corrections, alternative adjustment factor requests, and sewer sludge diversion credit applications for the cities of Carlsbad, Inglewood, La Puente, La Quinta, Livermore, Long Beach, Monterey Park, Newark, Pasadena, Redondo Beach, San Bruno, Vernon and West Hollywood, increasing each city's diversion rate from 6 to 183 points. Reporting year corrections included disposal reconciliation projects, disposal corrections, alternative adjustment factor applications, and sludge diversion credit applications. She also completed disposal reconciliations and analyses for La Palma, Visalia, Lawndale, Arcadia, and Cudahy, to help these cities better understand the source of waste in their cities (franchised hauler, self -haul, construction, etc.) WASTE CHARACTERIZATION STUDIES AND WASTE DIVERSION STUDIES Ms. Collins has planned and supervised waste disposal studies for various cities, private waste generators and facilities, to comply with AB 939 regulations or annual solid waste facility permit requirements. These waste characterization studies involved field sorting and weighing of various categories of municipal solid waste, and preparation of a data based on the composition, quantity and geographic distributions of those wastes. Ms. Collins has also performed waste composition statistical analyses, has designed sampling plans to meet certain statistical requirements, and has prepared critical reviews of other completed studies. PUBLIC EDUCATION AND OUTREACH Ms. Collins has organized several workshops and conferences, has made presentations to City Councils and regulatory agencies Appendix A - 15 Staff Qualifications Susan Collins IZ5 on behalf of clients, and has presented public workshops to solicit public feedback on proposed new services. Ms. Collins was on the steering committee of CRRA's 2001 annual conference in Pasadena, and participated in planning all aspects of the conference, including site planning, conference promotion, speaker selection, and exhibitor and sponsorship solicitation and coordination. She also organized an international Landfill Gas workshop in Bangkok, Thailand, which was sponsored by the USEPA, and trained municipal officials at two solid waste management training sessions in the border regions of Mexico. Southern California workshop topics have included the disposal reporting system, negotiating contracts with franchise haulers, electronics waste, inert waste landfills, and landfill gas collection and energy production. She has managed the production of public education materials, including printed mailers, brochures and web site material for the CRRA conference and the Cities of La Quinta, Lawndale, Pasadena and Rancho Palos Verdes. In each of those cities, she also organized and presented public meetings as part of the outreach program. MARKET DEVELOPMENT Ms. Collins managed studies for the American Plastics Council to estimate the recycling rates of various consumer commodities in California for calendar years 1992 and 1993. The 1992 study included a comprehensive survey of nearly 500 municipalities in the state as a basis for estimating statewide access to recycling of specific products by residents of single-family homes. The study also included estimation of waste generation rates for designated materials and a survey of over 130 recyclers and handlers in the state to estimate recycling rates of different products. The study also included an evaluation of the research methods and findings of a state -sponsored study and legislative and technical research to support the client at meetings with state officials when commenting on proposed regulations. Ms. Collins was also asked to present findings of her research at public hearings on the proposed regulations. Education B.S. - Boston University, 1989, Manufacturing Engineering M.B.A. - University of California at Los Angeles, 1997, Master of Business Administration Appendix A - 16 Staff Resume Qualifications WASTE CHARACTERIZATION SAMPLING AND REPORTING Jeff Donlevy Over 40 California Communities including: Anaheim, Fullerton, Garden Grove, Upland, Corona, Redondo Beach, Manhattan Since 1991, Jeff Donlevy has Beach, Sunnyvale, and the City and County of Sacramento worked with private recycling and solid waste operations. His Mr. Donlevy has conducted recyclable material and waste experience includes compositions studies for over 40 California communities. He was management of material responsible for annual and semi-annual characterizations of recovery facilities, transfer residential curbside and mixed commercial programs to determine stations, buy back centers, the composition by material type for state reporting and revenue hazardous waste programs and forecasting. These studies ranged from random sampling of small facilities, landfill agreement loads, up to large loads of 100 tons samples that were hand negotiations. He has been sorted over consecutive weeks. He conducted individual responsible for ly commingle rate studies for several cities and the Department of tonnage, originin and and diversion Conservation (DOC) that involved sampling 400 to 2,000 cans and reporting and analysis at several bottles on a quarterly basis to determine the amount of solid waste facilities. redemption containers by weight in the waste stream. He has conducted waste characterization studies for special event and large venue recycling programs including the LAX Recycling program, the Disneyland "On Stage" recycling program, and Raley Field (a AAA Minor League Baseball stadium). These programs included the separation of all material types to determine the recyclable material, residual material, and liquid and moisture content in the programs. COMPLIANCE REVIEW AND RATE ANALYSIS California Communities: Salinas, Tracy, Dublin, Yuba -Sutter Regional Waste Management Authority, and Novato Mr. Donlevy performed operations and performance reviews of municipal and franchised solid waste collection, transfer, landfill and material recovery operations including diversion reporting, allocation methodologies, variance analyses, verify recyclable material revenue calculations, verify California Redemption Values (CRV) calculations, route and billing audits, tonnage projections, and recyclable material processing costs. SOLID WASTE AND RECYCLING PROCUREMENT SERVICES California Communities: Town of Windsor, Piedmont, Castro Valley, and Sonoma County Mr. Donlevy assisted in with the preparation of solid waste and recycling procurement documents. This included developing and designing service terms and conditions, contracts for services and cost proposal forms for the solid waste and recycling programs. ^5 Appendix A - 17