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Home My WebLink AboutRESPONSE - RFP - P1061 VANGO MOBILE AVL GPS SOLUTIONAutomatic Vehlt,Ie Locat'loll u ' t NFRMPO Radio Mobile AVUGPS Solution 1D*D,1"1eUPal0PSj Satellite RFP #P1061 Inc February 23, 2007 Experience Dallas Area Rapid Transit (DART) Dallas Area Rapid Transit (DART) serves Dallas and 12 surrounding cities with public transportation including rail and bus services The DART network of services moves more than 200,000 passengers per day across the 700-square-mile service area Each of the 800 DART buses is installed with the RSI V-Track"" unit Each V-Track"" unit is interfaced with a GFI GenFare fare box and also prompts the on -board headsigns and annunciators Community Transit for Council On Aging of St Lucie (Florida) Radio riiiSatellite Integrators has teamed with Trapeze Software to provide the St Lucie County's Council On Aging with a fully integrated CAD/AVL system for their paratransit and fixed route fleet The end -to -end system interfaces vehicle tracking and Mobile Data Terminals in each vehicle, providing the drivers complete access to the manifests and messaging from the Trapeze PASS scheduling system Using a 220MHz radio system, the system provides mobile data and vehicle location for the 40 vehicles in the fleet look Whatcom Transportation Authority Based in Bellingham, Washington between Seattle and the Canadian border, WTA Specialized wnea�n A,„.o„n Transportation provides curb to curb shuttle service to the elderly and disabled in lieu of the standard fixed route buses WTA has equipped 35 shuttle buses that perform over 10,000 trips per month for the citizens of Whatcom County The RSI system communicates the data using a city owned 2-way radio system In addition, RSI equipped the WTA system with in -vehicle emergency panic buttons for the drivers When activated the panic buttons will instantly notify the dispatcher at headquarters with a distress message showing the vehicle ID, and exact location/address of the vehicle The system is currently being interfaced to Trapeze software Charlotte County Transportation Department (Florida) The Charlotte r County Transportation Department runs various transportation and on -demand paratransit services for all county residents including the elderly and transportation disadvantaged The RSI AVL system combines GPS, UHF two- way radio, and GIS mapping software to provide real-time vehicle location information for transit operations in the county towns such as Punta Gorda and Port Charlotte on the west coast of Florida Triangle Transit Authority The Triangle Transit Authority (TTA) is responsible for regional public transportation within the area known as The Research Triangle in North Carolina The TTA selected Radio Satellite Integrators, Inc to implement a full AVL/MDT system for their fixed route transit fleet Attesting to the longevity of an RSI AVL system, the TTA system has migrated from CDPD to the CDMA public data network for the wireless communications The Radio Satellite Integrators, Inc CONFIDENTIAL 10 Radio NFRMPO Mobile AVUGPS Solution Satellite RFP #P1061 Inte9palOPS, Inc February 23, 2007 AVL/MDT system allows dispatchers and administration the real -rime information they need to run the most efficient operations possible Using the real -rime position and status data, the mobile data system provides the TTA with valuable schedule adherence information at the base Calcasieu Parish Pubhc Transit On the western edge of Louisiana, Calcasieu Parish Public Transit offers assisted paratransit transportation i( 1� services to the citizens of Lake Charles and the surrounding Police Jury The RSI AVL system includes mobile data terminals (MDT) that provide the drivers full real -rime access to their manifests as generated by the Trapeze PASS scheduling system Utilizing 2-way radio for data communications the system updates vehicle data at a rapid pace for the 20+ shuttles City of Del Rio Transportation On the Texas -Mexico border, City of Del Rio, Texas Transportation has implemented a fully integrated Automatic Vehicle Location, Mobile Data, and Paratransit Scheduling System Provided by the RSI/Trapeze team, the system includes Mobile Data Terminals (MDT) along with RSI's V-Trackrm mobile unit The RSI system is fully integrated with the Trapeze PASS scheduling system Driver MDT's communicate with the dispatch system using a conventional two-way radio system of District School Board of Collier County (Florida) RSI is currently installing lyO a full AVL system in over 300 buses for Collier County School District in J Naples, Florida RSI was the only vendor that was able to successfully install a ,y fully operational pilot/demo system using the District's existing two-way radio c c infrastructure The system will be interfaced to the existing Edulog software solution at the base In the vehicles, the system tracks several events and sensors such as doors, arms, etc p City of Jacksonville (Florida) RSI has implemented a city-wide Automatic 'N Vehicle Location system for the City of Jacksonville The multi -agency system N spans across several departments and various types of vehicle fleets including public works and various city agencies Each department will has their own AVL interface to the system but will share some of the more expensive and transparent aspects of the system such as the communications backbone and centralized servers The system is currently being expanded to additional city departments and agencies toCity of Tampa Fire Rescue (Florida) RSI implemented a complete AVL and Mobile Data system for the City of Tampa, Florida The system operates over , existing Tampa frequencies and towers, and is fully integrated to the Astra CAD system running on an IBM AS/400 system RSI was able to implement its SmartSlot technology utilizing GPS time synchronization which allows for vehicle updates as fast as 5 per second using the City's existing Ericsson voice radios and allocated voice frequencies Another critical project component was interfacing to the City's Computer Aided Dispatch (CAD) system from Astra software of North Carolina This system runs on the Radio Satellite Integrators Inc CONFIDENTIAL 11 NFRMPO Radio Mobile "UGPS Solution 1 7 / Satellite RFP 01061 J Integnatops, Inc February 23, 2007 robust IBM AS/400 computer as its platform The integration took advantage of data queues, and some off -the -shelf tools in order to make the interface as painless as possible Hillsborough County Fire Rescue (Florida) Hillsborough County is Located midway along the west coast of Florida and contains the City of 1 h s wutlh aunty Tampa It has 1,048 square miles of land and 24 square miles of inland water i londa area for a total of 1,072 square miles The unincorporated area encompasses 909 square miles, or more than 84 percent of the total county area RSI installed an AVL and mobile data system to help the County dispatch its emergency vehicles more efficiently as well as work with the County's VisionAir CAD system The RSI system includes SPOT mobile data software that provides valuable incident information on in -vehicle lap tops The RSI AVL system is the same system used by City of Tampa Fire Rescue so each agency will be able to view the other's vehicles if desired Sacramento Regional Transit District RSI has provided an AVL system for light rail trams and support vehicles of the Sacramento Regional Transit District Serving over a million people in the Sacramento area, RT provides commuter and various transportation services for the California state capitol The system uses the GPRS public data network as well as interface to an existing tram track monitoring system developed by RT and a third party vendor r,uxouH AUM Baltimore City Public School System RSI has installed a turnkey AVL r1'1I0 system for the Baltimore City Public Schools RSI was selected after a formal !�=Z c and extensive RFP and presentation process The system utilizes the GPRS public data network and tracks over 300 school buses On the back end, the t-- acpas J system is integrated with the Trapeze routing and mapping interface The system also includes a Student Identification system utilizing barcode reader technology Additionally the system will incorporate Mobile Data Terminals for a driver interface to read trip and pick-up/drop-off information in real time Red Rose Transit Authority Red Rose Transit Authority provides public transportation for the 941 square mile area of Lancaster County and completes FJUAapproximately 2 5 million fixed route and shared-nde trips annually In order to improve public transportation services for nearly a half -million county residents, Red Rose Transit implemented a turn -key GPS based AVL system from RSI Combining GPS, existing Motorola two-way radios, and customized GIS mapping software, the RSI system allows Red Rose to know the exact location and status of each of their vehicles at any given tune, past or present With the schedule adherence program, dispatchers can see at a glance if individual vehicles are running late, on time, or early depending on the color of the vehicle icon Radio Satellite Integrators Inc CONFIDENTIAL 12 NFRMPO Radio Mobile ""GPS Solution ((DeDlotepalops, Satellite RFP #P1061 loc February 23, 2007 Isabella County Transportation Commission The ICTC provides on -demand and fixed route transportation services for the greater Isabella County area including the City of Mt Pleasant and the University of Central Michigan Using the RSI AVL system and Motorola two-way radios, the ICTC administrators are able to track and monitor all 33 vehicles in the transit fleet on computerized maps for a variety of dispatching, supervisory, and security uses Utilizing the wireless communications gateway provided by the RSI in -vehicle equipment, each vehicle is outfitted with a 12 inch touch screen tablet PC allowing the driver to send and receive messages from the dispatch headquarters The tablet PC also provides a fully navigable digital map showing the vehicle's current GPS position as calculated by the RSI in -vehicle device OI I U MWj� Ottumwa Transit Authonty Region 15 With a large 10 county area to cover in the State of Iowa, the Ottumwa Transit Authority (OTA) and Region 15 are responsible for a 50 vehicle fixed route and paratransrt fleet that their citizens have come to rely upon for their transportation needs RSI installed an AVL system with real-time vehicle position and mobile data that offers the OTA/Region 15 the most efficient dispatch and management capabilities possible The wireless data communications utilize a complete two-way radio system engineered by RSI which transmits both GPS and other in -vehicle mobile data back to the base suite of software Each vehicle is equipped with an RSI Mobile Data Terminal that runs RSI's Transit Mobile Data software Johnson County SEATS Johnson County SEATS (Special needs and Elderly Johmm (" untY Assisted Transportation System) has a shuttle bus fleet covering Johnson lows County, Iowa, home of the University of Iowa The Johnson County SEATS program is jointly funded by several cities within the County SEATS is a shared nde service for people in Johnson County who are certified by their city of residence as being unable to use their fixed route bus service or for the general public of Johnson County who live outside the city limits of Iowa City, Coralville and University Heights The SEATS system is fully integrated to the StrataGEN ADEPT scheduling system Microsoft Corporation At the Microsoft Corporate campus and # I world headquarters in Redmond, Washington, Laidlaw Transit Services is responsible for the timely operation of the corporate shuttle service for all of the on -site employees The AVL system provides dispatch operations with real-time location data for the entire 50+-unit fleet at a five second update rate This allows for the most efficient dispatching of the vehicles for each individual call With a response time target of 3 minutes from call -in to pick-up, Laidlaw looked to RSI to provide a turnkey solution that could achieve high speed reporting rates over their existing 2-way radio frequency Radio satellite Integmtons Inc CONFIDENTIAL 13 NFRMPO Radio Mobile "UGPS Solution ((DoDblotellpalops, Satellite RFP #P1061 loc February 23, 2007 City of Long Beach As the bustling neighbor of Los Angeles, the City of Long Beach is home to one of the busiest ports in the world and with a population of over 440,000 making Long Beach amongst the largest municipalities in California The RSI AVL system has been installed in several departments throughout the City including the Fire Rescue Department and Long Beach Energy's sanitation trucks, street sweepers, and other City public safety vehicles as well Utilizing the City's existing narrow -band 220MHz radio frequencies, future expansion plans entail a rollout to all City vehicles and departments Boston Water and Sewer Commission RSI has implemented a turn -key Automatic Vehicle Location system for Boston Water and Sewer Commission The (BWSC) currently operates water and sewer services for the City of Boston RSI is implementing full end -to -end AVL system utilizing 2-way radio for wireless communications With over 200 vehicles in the service fleet, the RSI AVL system uses a combination of ArcView and ArcGIS 9 for vehicle tracking using BWSC base maps Consohdated Utdtty District The Consolidated Utility District of Rutherford County supplies water to over 30,000 residents of Rutherford County, Tennessee - one of the fastest growing counties in the nation Radio Satellite Integrators installed a turn -key AVL system for their 60 vehicle fleet using a stand-alone 2- way radio system The CUD AVL system uses the ESRI ArcGIS mapping software as the underlying engine to the RSI AVL customized application Louisville Gas and Electric Company Louisville Gas and Electric Company (LG&E) is an electricity and gas utility based in Louisville, Kentucky, serving customers in Louisville and sixteen surrounding counties The LG&E AVL system consists of 110 service and response vehicles using the RSI V-Track units On the administrative and dispatch side of operations LG&E tracks their fleet with 11 Mapping and Display Stations The RSI utilizes the Cingular EDGE network for all wireless communications in this system City of Cleveland Emergency Medical Semces Serving the entire city of nearly a half of a million people, Cleveland EMS is responsible for operating and dispatching a fleet of 37 vehicles including ambulances and supervisor units for a variety of emergency situations The RSI system combines GPS, CDMA wireless data, and customized GIS mapping software to allow Cleveland EMS to know the exact location and status of each of their vehicles at any given time, past or present Along with position information, additional data such as speed and light bar status is also gathered and transmitted wtrelessly back to the dispatch center This powerful tool enables Cleveland EMS to optimally operate, dispatch, and manage their fleet to minimize response times and help save lives In addition, the RSI base station software works side by side at the dispatch center with a New World Computer Aided Dispatch system to further enhance the dispatcher's knowledge of the fleet's status Radio Satellite Integrators Inc CONFIDENTIAL 14 Ra�a NFRMPO Mobile "UGPS Solution ((DoDblittepatops, Satellite RFP #P1061 111G February 23, 2007 Partial Chent List • Microsoft Corporation • City of Tampa — Fire Rescue • City of Long Beach • City of Torrance — Fire Department • Triangle Transit Authority • Laidlaw Transit Services • Dallas Area Rapid Transit (DART) • City of Jersey City Fire Department • Hillsborough County Fire Rescue • City of Austin -Solid Waste • Whatcom Transportation Authority • Sacramento Regional Transit District • Boston Water & Sewer Commission • Endless Mountains Transit Authority • Isabella County Transit Authority • Red Rose Transit Authority • Kaufman Area Rural Transportation • Johnson County SEATS / East Iowa Council of Governments • Calcasieu Parish Transportation • Meadowlink • City of Cleveland- EMS • City of New York - Parks and Recreation Department • Louisville Gas & Electric • Consolidated Utility District • Richland County • Town of Mansfield • U S West Telecommunications (QWEST) • United States Army - Fort Belvoir • United States Navy - Naval Air Warfare Center • United States Postal Service • United States Coast Guard - Research and Development Center • United States Department of the Interior - Minerals Management Service • Canadian Department of National Defense -17 Wing • Egyptian Army • South Coast Air Quality Management District (SCAQMD) • City of San Jose — Fire Department • Park, Ride, Fly — SW • Park and Fly — SW • WallyPark Airport Shuttle • Avistar Airport Shuttle • Erie County Water Authority • Iowa Department of Transportation • Ottumwa Transit Council/Reg 15 • CEMIG — Brazil • CarLmk II (US Davis and Honda N A) • Tri Oak Foods • Santa Ana Co-op • Northrop Grumman Corporation - B-2 Division • Northrop Grumman Corp - Electronic Sensors & Systems Division • Microdyne Corporation • Lockheed Martin IBS • Lockheed Martin Overseas Corporation • Alyeska Pipeline Service Company - SERVS Division • Statia Terminals • Statoil Orient • Amoco Production Company • Amoco Production Company LTD — New Zealand • Amoco Orient Petroleum Company - China • Chevron USA Products Company • Chevron Petroleum Technology Company • Phillips Petroleum International — Asia • MOBIKOM - Malaysia Radio Satellite UdegratoM Inc 15 CONFIDENTIAL Radio Mobile Mobile AVUGPS Solution Satellite RFP #131061 Integrators, Inc February 23, 2007 References Whatcom Transportation Authonty Bellingham, Washington Phone 360-715-4511 Contact Cris Colburn criscAndewta com Council On Aging of St Lucie- Community Transit Ft Pierce, Florida USA Phone 772-464-7433 Contact Marianne Arbore marbore(c-)coasl com Dallas Area Rapid Transit Dallas, Texas Phone 214-828-8551 Contact Thomas W Pugh tough(a,dart or¢ Charlotte County -Transit Division Punta Gorda, Florida USA Phone 941-575-4000 Contact Rich Weingarten Richard Weinearten(ikharlottefl com City of Tampa Fire Rescue Tampa, Florida USA Phone 813-274-7535 Contact Chief James Philips Radio Satellite Integrators, Inc CONFIDENTIAL 16 �\ NO (Dis IR1e9Pators, IRc. Location Application Communication Fleet Size Bellingham, Washington Transit Two-way radios 96 Vehicles W xAML Whotoow TnnspwM1on Argo 1y System Features • Two-way Radios • Emergency Panic Buttons Tablet MDCs interfaced with Trapeze Software Based in Bellingham, Washington, between Seattle and the Canadian border, WTA Specialized Transportation provides curb to curb shuttle seance to the elderly and dis- abled in lieu of the standard fixed route buses WTA has equipped 96 shuttle and paratransit buses that perform over 10,000 trips per month for the citizens of Whatcom County The RSI system communicates the data using a city owned 2-way radio sys- tem In addition, RSI equipped the WTA system with in -vehicle emergency panic but- tons for the drivers When activated the panic buttons will instantly notify the dis- patcher at headquarters with a distress message showing the vehicle ID, and exact location/address of the vehicle RSI also has installed tablet MDCs interfaced with Tra- peze Software in each shuttle bus Radio (Dis Satellite Inteu'sbrs, Inc* Location Dallas, Texas Application Transit Size 800 vehicles Communication Two-way Radios System Features Uses EDACS Two- way Radios On -board headsigns and annunciators Interfaced with GFI GenFare Dallas Area Rapid Transit (DART) serves Dallas and 12 surrounding cities with public transportation including rail and bus services The DART network of services moves more than 200,000 passengers per day across the 700-square-mile service area RSI is currently implementing over 800 DART buses with the RSI V-TrackTM unit Each V- TrackT" unit is also be interfaced with a GFI GenFare fare box as well as prompt on- board headsigns and annunciators Radio (�)) SatelAte Inc. Location Ft Pierce, Florida Application Community Transit Size 40 Communication 220 MHz Radio System Features Trapeze CAD Integration 220 MHz Radios Community Transit for Council On Aging of St Lucie Radio Satellite Integrators has teamed with Trapeze Software to provide the St Lucie County's Council On Aging with a fully integrated CAD/AVL system for their paratransit fleet The end to end system will interface vehicle tracking and Mobile Data Terminals in each vehicle providing the drivers access to the manifests and messaging from the Trapeze PASS scheduling system Us- ing a 220MHz radio system, the system will provide mobile data and vehicle location for the 40 vehicles in the fleet Radio NFRMPO Mobile AVUGPS Solution 7 Satellite RFP #P1061 Integrator, Inc February 23, 2007 Title Page Company Radio Satellite Integrators, Inc Contacts Brett G Lim blim(i4adsat corn aq 310 787 7700 19144 Van Ness Avenue Torrance, California 90501 USA Date February 22, 2007 Subject Radio Satellite Integrators, Inc Proposal for Mobile AVL/GPS Solution for VanGo Vans Radio Satellite Integrators Inc CONFIDENTIAL 2 Radio Mobile Mobile AVL/GPS Solution Satellite RFP NP1061 ` Integi°atQrs, Inc February 23, 2007 Technical Overview A GPS Satellites 0 AVL/MDT System Overview Wireless Commumcaaons coeu xgwow Radio Satellite Integrator's AVL System — V-Track"" Communkatkan Controller IRS Network Interface An RSI AVL solution consists of in -vehicle equipment and base applications and equipment The In -Vehicle Equipment is centered on the V-TrackT" mobile unit, a self-contained "black box" device integrating GPS location and sensor technologies, as well as wireless communications The V-Track7m can be connected to any device or sensor including lights, ignition, doors open/closed, alarms, etc In addition, any variety of in -vehicle computing devices such as ID Readers or MDT's can be connected to the V-Track unit and mounted for a driver interface to the system The V-TrackT" unit is responsible for the reporting of vehicle location and status information in addition to acting, if desired in the future, as a transparent communications gateway between the Base and Mobile Data or other onboard devices such as alarms, ID Readers, etc The V-TrackT" mobile unit integrates the most advanced AVL technology available in the market today V-TrackT" combines the power and intelligence of a 32-bit Intel 386EX-based Radio Satellite Integrators Inc CONFIDENTIAL 17 Radio Mobile Mobile AVL/GPS Solution Satellite RFP #P1061 ((DD,O lnfegpatopst Inc February 23, 2007 modem/controller for fast processing and allocation of position and sensor inputs The mobile system is fully supported with FLASH memory capable of storing tens of thousands of position and status messages for reliable operations and backup capability in the field, and leverages the power of an on -board battery -backed RAM circuit for redundancy No other AVL company offers a more powerful, reliable, and scalable in -vehicle solution The Base Mapping Application will be configured in a true client/server software program Users interact with the system through industry -standard mapping tools as well as customized reporting applications The Base Server manages all fleet communications and configuration, acts as a messaging and data transfer gateway between base -side applications and in -vehicle devices, and archives and distributes the vehicle location and status information to the mapping application over your network Radio Satellite Integrators, Inc CONFIDENTIAL 18 NFRMPO Radio Mobile AVUGPS Solution ((DeDlittellpalops, Satellite RFP #P1061 lac February 23, 2007 07 Wireless Communications Options RSI has worked with more communications technologies in our 16 years of technology leadership than any other vendor in this marketplace In AVL there are generally two overall technology paths for wireless communications and RSI is proficient with both • GPRS/GSM/EDGE (Cmgular, AT&T, T-Mobile, Public Data Network Rogers, etc) (Cellular) • CDMA/EV-DO/1xRTT (Verizon, Alltel, etc) • VHF/UHF • 800MHz/900MHz (trunked or conventional) Two -Way Radio • 220MHz • Others EDACS, M/A COM, DataRadio, etc RSI plans on implementing the AVL system using a public data network such as the Verizon CDMA network Public Data Network Options Public data networks are wireless data networks that are provided by all the major cellular phone companies The wireless data networks generally have the same coverage areas as their voice and mobile phone coverage areas The carriers charge either a monthly rate plans by the kilobyte (KB) or an unlimited data plan Wireless Carriers RSI has partnerships and capabilities with every major wireless carver Choosing a carver depends on several factors including availability in your area, quality of coverage, rate plans, and existing contracts/discounts Some technologies have higher upfront equipment costs but lower data rate plans, and vice versa Rate Plans The rate plan you need will depend on how frequently you want your update rates from the vehicles Update rates can adjust dynamically depending on factors such as vehicle status or the triggering of an on -board sensor or device RSI will work with you to help determine a wireless technology, carver, and rate plan for you as we have extensive experience implementing AVL systems with fleets just like yours Radio Satellite Integrators Inc CONFIDENTIAL 19 Radio NFRMPO Mobile "UGPS Solution J Satellite RFP #137061 is J/ Integrators, Inc February 23, 2007 Hybrid Communications Option Using our highly versatile V-TrackTm mobile unit, RSI also has the capability to field hybrid solutions, which use a combination of multiple communications mediums simultaneously For example, the units could use your own two-way radio system when in the local coverage area and the unit would automatically switch over to a cellular carrier when out of radio range The RSI V-TrackT" unit can be configured to use or migrate to virtually any wireless network or two-way radio system now or in the future Radio Satellite Integrators Inc CONFIDENTIAL 20 NFRMPO Radio Mobile AVUGPS Solution 1 7 / Satellite RFP #P1061 J Intaopatopsr Inc February 23, 2007 V-TrackTM Mobile Unit V-Track'" Unit The recommended RSI Mobile Subsystem consists of a V-Trackm unit, GPS and RF antennas and associated cabling, all required data, sensor, and power connections Radio Satellite Integrators designs and manufactures all of our technology here in the United States Each V-Track'" unit contains a 32-bit Intel 386EX-based modem/controller with FLASH memory and battery -backed RAM, a 16 channel GPS receiver, wireless communications, and multiple external data and sensor ports To ensure reliability and availability of the entire system, the critical mobile units are built to exacting military standards to resist vibration, climate, and Radio Satellite Integrators Inc CONFIDENTIAL 21 NFRMPO Radio Mobile ""GPS Solution J Satellite RFP #131061 J lotegpatops, Inc February 23, 2007 electromagnetic interference First -quality components, extensive RF/EMI shielding, and specialty power conditioning circuits protect the GPS receiver and micro -controller in the "computer hostile" vehicular environment In addition, RSI builds fully interactive diagnostics firmware into each V-Track'" remote Fleet managers can run system checks and troubleshooting enquiries either via remote calls through the MoblCon' application, or physically in the subject vehicle through a serial interface directly from a laptop to the V-Track"" unit The V-Track'sT power -protected FLASH memory accommodates easy firmware upgrades from a direct serial connection Each V-TrackTm unit will be equipped with a state-of-the-art 16 channel, WAAS enabled, all -in - view GPS receiver This GPS receiver delivers superior performance and field -proven reliability and provides for fast signal reacquisition, position accuracy, and the filtering of spurious and erroneous data The GPS accuracy is less than 2 5 meters (8 feet) GPS Odometer Feature Using the state-of-the-art 16 channel GPS receiver, the V-Trackm unit is able to keep an internal vehicle odometer that logs mileage more accurately than your vehicles' dash -mounted odometer Using GPS satellite Doppler Shift calculations up to 4 times per second, the V-TrackT" odometer readings are calculated and sent back to your database where rmleage data can be used for various maintenance, records, and other needs Vehicle Diagnostics- J-1708 The RSI V-TrackT has a built in J-1708 interface that allows the unit to communicate with the data bus on most heavy duty vehicles This can allow for the device to capture vehicle and engine diagnostics are monitored and produced by the vehicle's on -board computer As an option, RSI can also configure the V-TrackT with an optional OBD-II diagnostic interface as well for sedan -type vehicles Radio Satellite Integrators, Inc CONFIDENTIAL 22 NFRMPO Radio Mobile AVUGPS Solution Satellite RFP #P1 O61 ((DDsPlH1egPa1oPSr Inc February 23, 2007 Flexible Modular Des►en A key feature of our equipment lies in the modular design of our in -vehicle equipment, the V- TrackT" This means that we separate the driver interface, or Mobile Data Terminal, from the actual computer equipment, the V-Track m box This allows the customer to add, upgrade, remove, or swap portions of the system's functionality on the customer's own timelme, without having to replace the entire unit The separation of the interface from the intelligence also provides a level of protection and security from tampering, vandalism, and ordinary wear and tear Each V-TracO unit is equipped with • Seven serial ports • Five sensor inputs • Two outputs Momonikedons Methods pfwlvd" eeauhsnsov>S networks) Various Device ONOa Sensors Any future "riot do, not yetavaibbb Radio Satellite Integrators Inc CONFIDENTIAL 23 Radio NFRMPO Mobile "L/GPS Solution Satellite RFP 01061 J Ietellpeters, Inc February 23, 2007 Interface to Devices and Sensors The V-Track unit is capable of interfacing to a wide variety of external mobile data terminals, mobile computing devices, in -vehicle peripherals, and various sensor systems RSI specifically designed the V-TrackTM to serve this role as a mobile gateway, with particular attention to supporting a variety of devices The V-Tracker' unit will be connected to the on -board vehicle power and any sensor signals as desired such as • Ignition on/off • Door open/locked • Lights on/off • Any device/event/switch o RF ID Readers o Card Swipe Readers o Bar Code Readers o Video Cameras o Panic Buttons o Headsigns o Annunciators o Fareboxes o Automatic Passenger Counters (APC) o Etc Your agency's future growth plans for on -board sensors will be well served by the modular, expandable V-TrackTM system Panic Button Feature The V-Track7 unit can be equipped with various emergency panic buttons that can be configured in a number of ways to provide an added level of security for your drivers The simplest configuration is a dashboard -mounted button that sends a priority signal over -the -air to the dispatch workstation Another option is to have a hand-held key -fob medallion for the driver similar to a car alarm key chain The medallion can be activated up to 300 feet from the vehicle This remote alarm system can be configured so that the vehicle will give an audible signal (1 horn honk) when the alert is received and sent, as well as when the alarm is acknowledged by the dispatcher (2 horn honks) All configurations can be set up as covert (silent) or with an audible alert All alarms are typically configured to alert the dispatcher with a visual pop-up Window (audible beep optional) on the AVL workstation monitor that will show vehicle ID and location The dispatcher must acknowledge the alert message before continuing workstation operation Radio Satelitte Integrators Inc CONFIDENTIAL 24 �� NFRMPO Mobile AVLIGPS Solution n Satellite RFP #P1061 J Intelipalopst Inc February 23, 2007 Antennas. Cables, and Connectors The GPS antenna is typically an active low -profile micro-striix, or "patch," type with dimension of 2 5" radius x '/z" height, and is connected to the V-Track unit with low -loss coaxial cable The high gam antenna increases the ability for the GPS to receive weak signals under trees or canopy, while its very small design presents little or no profile for tampering or inadvertent damage RSI can use any type of GPS antenna that is required or specified The V-Track"'' mobile unit comes with all bracketing, cabling, and connectors required for full installation Dead Reckomne Option In the very rare case that a customer's environment is susceptible to "urban canyon" or GPS signal blockage, RSI can equip the V-Track7 device with optional dead reckoning Dead Reckoning equipment basically uses a wheel pulse reader and a specialized gyroscope to calculate direction and distance traveled when GPS readings are unavailable Power Mana¢ement Radio Satellite Integrators has pioneered state-of-the-art power management systems utilizing sophisticated software and hardware, which allow for extended life in restricted power systems The V-Track"' unit can be configured to operate in a variety of power management modes which allow "always on" operation without undue strain on vehicle batteries An event (such as ignition off) or a remote command can initiate an immediate or delayed transition into a sleep mode in which the power draw is less than 15 milli -amps The delayed transition to sleep mode may be defined to the specification of client, within RSI-specified limits The V-Track"' unit may also be configured to "wake up" automatically at a set time, or upon detection of a particular sensor event (such as ignition on or alarm) Finally, the V-Tracker' unit includes a low -voltage cut-off (typically set at 10 5 volts) to ensure that the V-Track7m unit, regardless of power management configuration, is not responsible for draining the vehicle battery to a point where the vehicle cannot be started Our experience in real -world implementations has shown that power management is one of the most frequently overlooked aspects of a reliable system Radio Satellite Integrators, Inc CONFIDENTIAL 25 NFRMPO Radio Mobile AVUGPS Solution ((D) m�a�e� N RFP #P1061 Integratops, Inc February 23, 2007 V-Trackrm Integrated Mobile System Specifications V-Trackr" Physical Characteristics Size 6 5 L x 10 25"W x 2 4"H (16 5cm x 26cm x 6cm) Weight 2 25 lbs (1 02kg) Environmental Characteristics Operating Temperature -400C to +85°C 22°F to + 185°F Storage Temperature 600C to +85°C 760F to +185°F Humidity 95% non condensing at 650C Altitude less than 60 000 feet Vibration 1 7gZ/Hz @ 20 Hz Enclosure The standard all aluminum enclosure is dustproof and splash proof Technical Specifications Power 9 32 VDC w/ PolySwuch fuse protection Normal Draw 210 mA @ 12 VDC Sleep Mode 8 mA @12 VDC Controller Intel 386 EX microprocessor GPS Ll Frequency C/A Code 16 Channel Continuous Tracking All in view tracking and positions solution WAAS capable Position Update Rate Time to First Fix Accuracy Maximum Velocity Maximum Acceleration Specifications subject to change Maximum — 4 per second Mimmum — infinitely programmable <5 seconds (typical) <2 5 meters CEP 950 mph 2g Radio Satellite Integrators Inc CONFIDENTIAL 26 NFRMPO HAD Mobile AVUGPS Solution Satellite RFP #P1061 integrators, Inc February 23, 2007 Table of Contents TITLE PAGE 2 TABLE OF CONTENTS 3 EXECUTIVE SUMMARY 5 COMPANY PROFILE 9 EXPERIENCE 10 PARTIAL CLIENT LIST 15 REFERENCES 16 TECHNICAL OVERVIEW 17 WIRELESS COMMUNICATIONS OPTIONS 19 HYBRID COMMUNICATIONS OPTION 20 V TRACK " MOBILE UNIT 21 V TRACK' INTEGRATED MOBILE SYSTEM SPECIFICATIONS 26 MOBILE DATA TERMINAL (MDT) 27 RSI MOBILE DATA TERMINAL SPECIFICATIONS 29 MAPPING AND DISPLAY APPLICATION 30 REPORTING FUNCTIONS 35 BASE SUBSYSTEM (CLIENT/SERVER) 38 KEY RSI STAFF 42 PROPOSED WORK PLAN 43 INSTALLATION 44 TRAINING 45 RSI TRAINING METHODOLOGY 45 TRAINING PROGRAM 45 INSTRUCTION MANUALS 46 PERSONNEL TO BE TRAINED 47 TRAINING PROGRAM OvERviEw 49 ADVANCE TRAINING 49 Radio Satellite Integrators Inc CONFIDENTIAL 3 Radio NFRMPO Mobile "UGPS Solution Satellite RFP #131061 J Integealors, Inc February 23, 2007 Mobile Data Terminal (MDT) RSI has extensive experience creating and implementing fully customized mobile data software applications for transit entities MDTs can give drivers an interface to Manifests, Schedule Adherence, and/or real time Passenger data Below are sample screens from MDT software installations All MDT software is custom tailored to the needs and specification of the client and or fleet type Each agency has its own preferences, requirements, and nammg schemes so each installation is different Manifest Detail Fixed Route Screen w/ Schedule Adherence Manifest Screen Screen Radio Satellite Integrators Inc CONFIDENTIAL 27 NFRMPO Radio Mobile "L/GPS Solution ((DDobln1e0Pa10PSV Satellite RFP #P1061 Inc February 23, 2007 07 Mobile Data Terminal Software Continued The Mobile Data Terminal (MDT) is fully customizable in both function and navigation Its primary function will be to display messages received by the dispatch as well as provide a user interface that allows operators to send messages back to dispatch Driver Interface The MDT will display on -board vehicle information such as schedule adherence, time, designated route assignments, etc The menu driven interface will provide navigational and functional options for the driver The dynamically changing function key labels will correspond to the function keys to the left of the display Programmable Keys RSI will work with the client to fine tune various function keys, canned messages, and display options Function keys can be configured to change the various menus and formats of the MDT For instance, one function key can be programmed to bring up a menu listing of any number of canned messages such as Mechanical Problem, On Break, Traffic Issue, etc When viewing the Manifest, function keys will be designated for status such as Pick Up, Drop Off, No Show, etc Messaging The MDT displays six Imes of text at time and the user can scroll the screen to view an unlimited amount of data such as messages received from dispatch If desired, free form text messaging can be supported with either a text select menu or a full QWERTY key board Radio Satellite Integrators, Inc CONFIDENTIAL 28 Radio Mobile Mobile AVUGPS Solution Satellite RFP #P1061 Integrators, Inc February 23, 2007 RSI Mobile Data Terminal Specifications Dismay • High -contrast graphic Liquid Crystal Display (LCD) with variable intensity backlighting • 160 x 80 pixels, 4 gray levels • Up to six lines of text with up to 26 characters per line • Electro-luminescent backlight, user selectable level •96x56mm Physical • 13 tactile keys with backlighting • Dimensions 185 x 85 x 32mm • Weight Less than 226g Environmental Temperature • -25oC to +60oC (operating) • -40oC to +85oC (storage) Radio Satellite Integrators Inc CONFIDENTIAL 29 NFRMPO Radio Mobile "LIGPS Solution Satellite RFP #P1061 loteU "alops, Inc February 23, 2007 Mapping and Display Application The RSI AVL Mapping interface will be configured as a powerful GIS software application in a client/server environment and can be customized with an appropriate sub -set of the available mapping, reporting, and configuration applications as dictated by the requirements of the user (dispatcher, manager, administrator) Powerful Mapping and Display (GIS) PC's in RSI AVL will provide operations personnel the capability to rapidly, geographically analyze the GPS information and make critical decisions These computers are responsible for running the Geographic Information System (GIS), which displays data collected from the mobile units by the Communications Controller They run the tools and controls that enable the operations personal to quickly adapt the information they are collecting and analyzing the views they are using to manage evolving situations The Mapping and Display Subsystem consists of a network PC -based workstations running various software applications • Real -Time Vehicle Tracking (map -based) • Report Generation (tabular or map -based) • Mobile Control and Configuration • Other Base -Side Applications Various combinations of the above applications may be installed on each individual workstation as desired The assignment of user -permission levels allows access to appropriate sub -sets of the installed functionality Radio Satellite Integrators, Inc CONFIDENTIAL 30 Radio NFRMPO Mobile "UGPS Solution 1 7 1 Satellite RFP #P1061 Integrators, Inc February 23, 2007 ESRI The RSI AVL Mappmg software is based on mapping and GIS engines from ESRI, the largest GIS software vendor in the world, and a pioneer of the technology Their systems are in use throughout the world by utilities, governments, and large companies, in thousands of applications, which rely on analysis of spatially referenced data RSI AVL was the first system in the world to implement a real-time GPS interface into ArcView Current RSI mapping can be based on a variety of ESRI products including ArcGIS 9 x, ArcView, ArcIMS, and others Using YOUR May Data The RSI AVL system can use virtually any type of map data, but in particular our software can overlay our AVL information on your own GIS maps RSI allows you to utilize your existing investment of time and labor that went into your map data The RSI AVL system relates real- time vehicle location and status data to the infrastructure, updates, landmarks, and other critical elements of your constantly changing map data RSI has extensive experience workmg with ESRI data and environments in all forms ( slip files, SDE, etc ) Radio Satellite Integrators, Inc CONFIDENTIAL 31 NFRMPO Radio Mobile AVLIGPS Solution ((DD*1"10qPa1oPSf Saleffite RFP #P1061 Inc February 23, 2007 Real -Time Vehicle Tracktn The Real -Tune Vehicle Tracking Software displays the current location and status of the vehicle fleet, along with address, route, and other attribute information, over both raster and vector - based maps (as desired) The use of a powerful GIS engine along with the incorporation of vector map data allows for almost endless display and analysis possibilities A wide variety of customizable functionality is available and is described below The vehicle icons may be configured to indicate (using colors, directional symbols, labels, and size) various vehicle attributes (such as ID, status, speed, heading, etc ) All of the vehicle attribute data may be instantly queried and displayed in a pop-up box using a standard identify tool Further, alarm and event notification may be set to notify the user of a status change for a particular vehicle Mao Viewtne Features The Mapping and Display software displays the vehicle data in one or more "map windows " Each window can be set to display a particular area, route, stop, or address, or to track a specific sub -set of the entire fleet (from the entire fleet to an individual vehicle) The auto -pan feature allows a specific window to automatically update the display to track the vehicles, routes, stops, and addresses specified in the windows display criteria A window set to display an address or stop and a designated vehicle, for example, will automatically pan and zoom (in or out) to display the both the address and vehicle Radio Satellite Integrators Inc CONFIDENTIAL 32 NFRMPO Radio Mobile AVUGPS Solution Satellite RFP #P1061 Integrators, Inc February 23, 2007 In RSI AVL each map display window possesses a full -set of map manipulation and query functionality Map manipulation tools and buttons are available to zoom, pan, and center the display on a particular vehicle, route, stop, or address Additional tools are available to enable or disable labeling, to customize the map display according to user preferences, and to enter points and attributes (for mcidents, etc ) Map query options include the ability to locate an address, vehicle, or stop, along with the capability to identify the closest available vehicle(s) to any entered point, address, or incident Leveraetn¢ GIS Technolot=_v Because Radio Satellite Integrators uses a powerful ESRI GIS as the basis for both display and analysis, operations has the capability to perform complex "spatial query" analysis that capitalizes on the geographic referencing or correlation of the GPS location and velocity data collected with the base map Our use of vectonzed maps allows the user to analyze space and time components in entirety Query capabilities are virtually unlimited For example, RSI AVL includes a unique algorithm developed by RSI, which selects and recommends a vehicle for dispatch based on real-time location We highly encourage lettmg us use/integrate your existing GIS map data into our systems All of the real-time tracking functionality is available through the menus, buttons, and tools of the graphical user interface (which is easily customized to accommodate specific desires and requirements) Access to other installed Mapping and Display functionality (described below) is available from the graphical user interface A,F l Y'.IF.i6"1 Girl R S 961 :F:=nS i� Ir M h \ , m Ilk .�� M404a R ` Dow�vewxm, a� rwa. .V' V {,`N 5 Radio Satellite Integrators Inc CONFIDEN nAL RN R r- NFRMPO adio Mobile "UGPS Solution J Satellite RFP #137061 J Ialalipalapse InC February 23, 2007 Geo-Fencen¢ The RSI AVL system allows the user to set geo-fences on the map display This geofence will create an alert and/or exception report when breached and will appear as another item of status data with each vehicle position report Geofences can be created as polygons or a configurable radius from a specific point Radio Satellite Integrators Inc CONFIDENTIAL 34 Radio NFRMPO Mobile AVL/GPS Solution ((DDobluleupatops, Satellite RFP #P1061 Inc February 23, 2007 Reporting Functions The Report Generation Software is an extension to the Real -Time Vehicle Tracking Software described above, and can generate both tabular and graphical map -based reports based on archived vehicle location and status data Reports may be produced for selected vehicles (or groups of vehicles) according to tune, location, and status criteria The map -based report displays allow users to visually display or re -trace a vehicle's route and status, and include the same map manipulation and query functionality as the real -rime vehicle tracking displays Tabular reports display unit location and activity to a text -based spreadsheet or table Such reports may be exported into virtually any format including MS Excel files Custom Reports RSI will work with the customer to supply a number of customized reports with the system RSI uses industry standard database and reporting tools (Crystal Reports) so the customer can generate their own customized reports if desired Replay Feature The RSI AVL system allows you to watch a historical "replay" of any portion of a vehicle's activity history at various speeds Controls let you play, pause, rewind, and fast forward the replay allowing you to watch the vehicles' movement and behavior including location, device activities, alerts, status changes, events, etc Radio Satellite Integrators, Inc CONFIDENTIAL 35 NFRMPV Radio Mobile AVL/GPS Solution satellite RFP #P1061 ((:0:b)) Integrators, Inc February 23, 2007 01 Radio Satellite Integrators Velucle Armature Report B (Tabular) Start Time 2007 01 26 06 00 00 Stop Time 2007 01 26 12 00 00 Group Selection 3800046 Tabular Reports Oeaeeted0m MUM 12 HA91e16 VehlclelD 3800046 1 Grow A I imam LU .0 nQU 2007 0126 06 00 04 0 1235 ORIFFIIH WAY f c2m I 2047Al2:04s40 ii W4074 DM WAY f 4 2007 01 26 06 03 53 0 3992 TE MAN AVE f 2 20"•W#6204iid 601461111LAMAVS-f 1 2007 01 26 06 04 59 0 0 TEQMAN AVE f 3 2004.wKolN4fl4 041" IWMWAVB f 1 2007 0126 06 07 39 1006 1036 DAKOTA AVE f 2 290R01440660" 1044.1304 ) '1'AAVB•f 1 2007 01 26 06 08 42 1106 1146 DAKOTA AVE f 3 2047.01 200701 200761 2441.0L 1 Radio 2 ( A 200701 Satellite Integrators Velucle Activity Report l 4-ID0% � slack Grog+ A GeaenteciOn 1 1004 1 env PEE Time Description Location w 0c Fa Route S 4 1 949 Fxt 44 00d= 4R0pid 4fii C%Uft* 44" 0C-0_ 6 En Route 31,44.i➢ 130thSt 441,1 was 0tiplw4 12700.12794 LWAIAw 44M CO CA O_ En Routt '. 001"99 Leeds �,,T 4413' 0047'.23 6urplM 07f u0 w 91111110011111 "1" 000 +C EnRottt 1 900-12M SellwU u135 $it11'.25 V= 17MVIIN0,604104A+h 00 41 _C 4rutma ON 909 11909 CxotTkod AIT 11046101 iliminarr 17104.1700l 0 we"Aw 004i t1 lnaemn ON 9091 ON Gmviand %,v 011eM 304ti * 17f00e ww 400"Aw Co., t9 Stepped 60 7" Pmkv Rnr Dr "11 00ifa1R st*$M V 096M 1110* WsDr 44111 0049 , Stopped 4101-4W 'Oth St .41 ' Stopped Time Moaia` Time 00 01 <s 01" 00 00 4 Qum 00 01 on" 00 0' �' 0491J4 04ms 00 90 .4 00" 7 0020 Versa Time Radio Satellite Integrators, Inc 36 CONFIDENTIAL NFRMPO Radio Mobile "L/GPS Solution Satellite RFP #131061 Integrators, Inc February 23, 2007 RSI AVL 49 RSI -MDT TRAINING 51 INSTRUCTION DOCUMENTATION 53 TEST AND IMPLEMENTATION PLAN 54 ACCEPTANCE TESTING 55 CONCLUSION 55 WARRANTY 57 SERVICE RESPONSE PLAN 58 RESPONSE TO SPECIFICATIONS 61 Radio Satellite Integrators Inc CONFIDENTIAL 4 Radio J Satellite � Nlxn x«Cx Dlq O «Ww �er.DD, Yw f w.Y,w 0 rYYDM 6rYY a Dr«Y 0 wx« D Y««YY PMDY � ixlsYt ax D.an Wr * Mobile "UGPS Solution RFP #P1061 February 23,2007 Graphical Reports erxwMox. a+OYD ts�mlr- mipwm w+wnlDyj6G� � h, w*rwmww (d7FTr— MMwlr}gx- � k II m i Radio Satellite Integrators Inc CONFIDENTIAL 37 Radio NFRMPO Mobile AVUGPS Solution Satellite RFP #P1061 ((D)lHleUPa1o1,Sr Inc February 23, 2007 Base Subsystem (client/server) For turn -key, client/server AVL systems there will be a Base Subsystem installed at your facilities The Base Subsystem consists of a Communications Controller, a Base Server, and all of the associated antennas, cabling and connectors The system is complete and includes all equipment necessary for turnkey stand-alone operation The Base Subsystem architecture is robust and scalable It is architectd to grow gracefully as fleet requirements increase, and will continue to meet the client's needs well into the future Base Server The Base Server is responsible for managing the external communications with the vehicle fleet, configuring V-Track unit operational parameters, receiving, correcting, archiving, and distributing vehicle location and status information, and for providing a gateway between base - side applications and mobile terminals Radio Satellite Integrators, Inc CONFIDENTIAL 38 Radio NFRMPO Mobile AVUGPS Solution 7 ateilete RFP #131061 1ntegrateps, Inc February 23, 2007 The Base Server Communications Software controls the polling and reporting of the mobile units based on a variety of configurable parameters (allowing individual, group, and sub -group polling and reporting capabilities) Further, it ensures that received data is error free, and distributed to the appropriate destination applications (real -rime tracking, reporting, messaging, etc ) Current vehicle data is immediately distributed to the Mapping and Display workstations, and archived for future report generation The Base Server maintains fleet configuration parameters allowing the selection of active/inactive status, group assignment, and polling and reporting rates for each vehicle or group of vehicles in the fleet Users with the appropriate privileges may update these parameters from the Mapping and Display PCs using the Mobile Control Software (described below) Intearatina the Open Database In addition to data returned from each mobile unit, the RSI AVL solution may be configured to share location, status, and messaging data to and from an enterprise CAD system through a customizable interface RSI has written interface programs specific to a number of such applications (using methods such as COM/DCOM, ODBC, TCP/IP sockets, CORBA, data queues in an AS/400 environment, network files, etc ) Radio Satellite Integrators, Inc CONFIDENTIAL 39 Radio NFRMPO Mobile AVLIGPS Solution Satellite RFP #P1061 ((D) lntegpatops, Inc February 23, 2007 Vehicles Polling. Grouping. & Status The Mobile Control and Configuration Software (MobiConT) allows privileged users at Mapping and Display workstations to update various fleet configuration parameters such as active status, grouping, and polling and reporting intervals The software also allows system administrators to configure and maintain the system — allowing the addition, deletion, and editing of vehicle records, and provides a comprehensive system set of performance and diagnostic reporting tools A specified sub -set of the mobile control and configuration functionality may be made available to external and remote applications (such as a CAD program) through a set of interface templates '*" VT1000 Mark Hoff � R%WfW r ' 000 tt)fttYi#it wr0T5-- wiwwr iwwi r F 015 ***is iwax r stawwoft r ji4ow r stomw%oft r Radio Satellite Integrators, Inc CONFIDENTIAL 40 NFRMPO Radio Mobile "UGPS Solution r(D1 Satellite RFP 01061 lntegpat®rsr Inc February 23, 2007 Customer Web Interface RSI has engineered and fielded a Web enabled tracking system to allow customers to access real - rime bus location information via the Internet Users can click on their bus on a schedule and see a map where the bus is on route relative to their stop (see below) The Web enabled tracking function is being offered as an option hNam ITN— ebrmmbn aN a81-1, RI0 np M1NlR p1anJR 1 NmaE J OOpxil p ab aPmpauh YON MNMI b➢me fiW IShUll Meg NISONYN Reloonat au S"m BNo euaon ane.r am Ny W n I a& ReN1aNl uRTp in Re. IN XlWhmy oF5INS t ervk ]1E IN M I. I.nbM RIV 01 at M@1 in ae an an 10i ffi 111 ai �orylr NNn TTa Be IN 11 bSnW nnns 8 •lh RM RNNp �A Rpb IR 11 Nex 6E Na> Jo00. b9 Bb ISP.1 MMIMIH4 No>Bw&"s-LL>Rw+.. M..e Ne9edeWe ImW We,WW 101 NNekday Sche"e (Monday Fraley) NOTES No,ervlo, Mob NNeI t10 A01 0ipS11IM Rom St O mFV o>eu E Ta SS men St A1114toon lie Lao A& Pat 555 60rv^ ¢10 615 626 6ST' Me Cl a me 70 MIS Ile 3S ]Te ]60 1i5 756 007• A4 620e Lae Lie me BrY 855 905' 10 pl5 7-�-6 p]f d,af L4 no 11fif me aei 410 •M <25 <D 441 4W to Me 1-d Ef i'ae Ha' 560 5SO 555 600 611 6YJ a.0 Hom TTR 00 oral lelo malie Bos B SbuNle R10ashNlnb Regional Rail NNM IS EventJob Opanlnps Bids 6 Pmpow. 2 TMMNen F19IDE> Bue @ Shullle> Rpuue Meoe. Na5[Iuddev> INMMREy 9emee I RNm 4n9hle 31 R1h 1R �ninI Is nlsteld IC bin s I CIWJQI Nymm =I Web Tracking for Customers �✓ NMNwre trines . aoeLlaootla LWurotBMNTmN 3]391 PNE avThu dry lmluT93JW Rains Qi FCIPb ChyOl NJlb DumabRlY 9 ludideNBtop Nome RTPBBBCWITap TNa 315 PY OMBlMus Thu rnaeu [vvend9nrmmy onM @YLavWo Thu mppu ahmWEbb �mepp[eamWlT]]mamu Radio Satellite Integrators, Inc CONFIDENTIAL 41 �NFRMPO �a'l Mobile "UGPS Solution D:ob) teflll RFP #131061 101egra10P$r Inc February 23, 2007 Key RSI Staff Prmect Manager Brian Burda, Vice President Technology Education B S Computer Science, University of Southern California Expenence Consultant, Process Control and Software Development, Clients include H J Heinz, United Airlines, ORE-IDA Foods, Weight Watchers, and the Marriott Hotel Corporation *Brian has 16 years of experience implementing AVL and tracking systems using GPS Brian will serve as the lead project manager for the AVL implementation. Brian has extensive experience implementing AVL systems and will oversee the development of the Scope of Work and Implementation Work Plan. Lead Software and Hardware Integration Manager Mark Holzworth, Director of Software Engineering Education B S Electrical Engineering, University of California at Santa Barbara Experience Software engineer, Professional Products, Magellan Systems Corporation *Mark has over 14 years of experience in developing software to interface GPS and GIS, and embedded network communications control systems for AVL Mark will oversee all integration efforts for this system. Mark has extensive experience interfacing various back end applications with the RSI AVL system. Executive Contact Jonathan Michels, President Education B S Economics, Wharton School of the University of Pennsylvania M B A, AGSM, University California at Los Angeles Experience Director, Professional Products Division, Magellan Systems Corporation (GPS Manufacturer) Vice President, Cellularm, radio frequency data network operator GIS Analyst, Toyota Motor Sales, USA * Jon has over 21 years of experience in GIS, 18 years in RF communications and data, and 17 years in GPS technology Jon will serve as the main point of contact for all contractual and administrative matters for this system Radio Satellite Integrators Inc CONFIDENTIAL 42 Radio NFRMPO Mobile AVUGPS Solution Satellite RFP #P1061 lfltegratorsr Inc February 23, 2007 Proposed Work Plan Radio Satellite Integrators will determine an appropriate implementation schedule for each specific project and customer Here is a typical schedule to implement the system as outlined below Some key milestones follow (Example) Pre -Implementation Plannmg and Engineering • Contract Award • Develop Statement of Work and ATP o Requires Agency Assistance • On -site Site Surveys (Access Required) • Final Design Review Hardware Manufacturing: and Component Sourcmg Initial System Field Test • Test Units Final Installation and Implementation Acceptance Radio Satellite Integrators, Inc CONFIDENTIAL 43 NFRMPO Radio Mobile AVL/GPS Solution �► Satellite RFP #P1061 tntegpalops,Inc February 23,2007 Installation If desired, RSI will be responsible for the installation, and/or installation training of all equipment furnished under this contract RSI will tram, support, and supervise a your staff or a local high -end radio shop(s) to help perform the installation and provide local support RSI has arrangements like this throughout the country and will choose a well -established, authorized Motorola (or equivalent) shop to perform the work with clients RSI will require the client's cooperation and assistance in coordinating vehicle access and availability All work will be executed in the manner best calculated, according to local conditions, to promote rapidity and accuracy, to secure safety to life, personnel and property, to assure safe and continuous operation of the existing dispatch, computer, and daily operations, and, to reduce to a minimum any interference with the public and with other contractors in or about the property Radio Satellite Integrators Inc CONFIDENTIAL 44 Radio Mobile Mobile "UGPS Solution 7 Satellite RFP #P1061 integpators, Inc February 23, 2007 Training RSI Training Methodology RSI will provide live training sessions on the entire AVL system sufficient to ensure complete understanding and operations proficiency by the desired client staff and administrative personnel The client will receive training to be provided to the entire staff exposed to the system, with an intensive "tram-the-tramer" approach for selected personnel in order to maximize long-term worker productivity The training sessions shall be held at locations specified by the client for administrative, driver, dispatch, executive, maintenance, and all other relevant parties All materials and manuals will be provided in both printed and electronic format Training Program The RSI AVL Training Program is designed to indoctrinate all employees in the use of the RSI AVL technology including e Automatic Vehicle Location System e Mobile Data System All training will be specific, where appropriate, to the RSI AVL system, and will include practical user instruction, hands-on sessions using RSI AVL specific equipment and data, and vendor observation of live operations following system startup The training sessions will be presented over the course of the project, and will enable the CLIENT personnel to assume the responsibility of the system upon Substantial Completion In concert with the CLIENT Project Manager, RSI will develop and conduct a one -tune operational overview of the entire RSI AVL operating system, which will provide Management with a practical, working knowledge of the RSI AVL system and its operational, customer, and functional capabilities The development of the Training and Orientation Program and the scheduling of the actual training sessions will take into consideration CLIENT staff availability due to shift assignments and logistics RSI AVL will coordinate with the CLIENT Project Manager to ensure that personnel are available when the Training Programs are to be conducted Furthermore, it is assumed that all attendees will be familiar with the basic concepts of the Windows Operating System, knowledge that is essential in order to be able to take full advantage of the courses offered A workable understanding of Windows will be a pre -requisite for all attendees Radio Satellite In"ratora, Inc CONFIDENTIAL 45 Radio NFRMPO Mobile AVUGPS Solution Satellite RFP #P1061 Integrator$, Inc February 23, 2007 Instruction Manuals User/Operating Procedure manuals, specific to the RSI AVL System, will be provided to each tramee The User/Operating Procedure manuals will consist of the generic capabilities for each component as well as all the necessary amendments that describe the CLIENT specific modifications and enhancements Course Training Manuals, for each functional or technological area of training, will be provided to the CLIENT Project Manager, along with master copies of all training and orientation documents in order to facilitate duplication of materials for future training purposes Vendor equipment manuals relating to the specific software and hardware utilized in the project will also be delivered to the CLIENT Project Manager (Note Any duplication of materials is for internal use on the RSI AVL Project and may NOT be distributed to outside sources without the written approval of the vendor) All such printed traming/onentation materials will be • Approved by the CLIENT Project Manager prior to their use or distribution • Customized and specific to the RSI AVL Project and the products used therein and the systems operating therein • Complete and current as of the date of Substantial Completion of the RSI AVL Project • Easily understandable, detailed and focused to the inherent knowledge levels of each of the below -described staff categories based on their individual `need to know' • Updated, as necessary, consistent with any maintenance and support agreements to this Project Radio Satellite Integrators, Inc CONFIDENTIAL :VN NFRMPO ((DDjKadin Mobile ""GPS Solution saielltte RFP #137061 ol"Ieupalopst Inc February 23, 2007 Executive Summary Our Commitment Radio Satellite Integrators (RSI) has provided Automatic Vehicle Location (AVL) and mobile data systems that work to the highest levels of performance, reliability, and scalability since 1990 We are one of the oldest and most expenenced GPS Vehicle Tracking systems manufacturers and integrators in the industry and we have notable experience with public transportation and rideshanng fleets Radio Satellite Integrators stands ready to support our services and products with the high standards demanded by agencies like yours Our AVL Experience RSI has implemented AVL systems in several thousand vehicles and has the largest breadth of AVL experience of any company in the world RSI leverages this real world experience with customer fleets similar to yours to offer you the highest performing and most reliable systems on the market Your Obtectives NFRMPO seeks an AVL system to meet the unique requirements of their VanGo transportation operations These systems compliment the agency with added safety, security, accountability, and efficiency The RSI AVL system tools for more efficient operations along with real -tune and historical data that can be used for a variety of administrative tasks or analysis NFRMPO desires to implement an AVL system to enhance the ability to efficiently manage transportation operations, to use the AVL system to increase safety, accountability, and service to the citizens in your area of operations The RSI Solution The RSI AVL system will establish a wireless gateway between your vehicle fleet and your base dispatch The RSI AVL system will provide real-time GPS location and vehicle status data on a map interface The V-TrackTM mobile unit will provide vehicle location and status data for the system as well as serve as the wireless link between vehicle and base In addition to seven serial ports, the V- TracOm contains five of opto-isolated inputs and two outputs for virtually any external status signal, such as igmtion on/off, door open/shut, lights, device, etc The V-Track7 will continually provide communication between the MDT and the base Radio Satellite Integrators Inc CONFIDENTIAL 5 RadioNFRMPO /�\ Mobile AVL/GPS Solution 7 1 SOON RFP #P1061 _,/ integpaiopsr Inc February 23, 2007 40 Personnel To Be Trained There will be several levels of staffing associated with the RSI AVL operation, therefore, the training and orientation program will focus on both the required (`need to know') and inherent technical expertise of each of the employee groups or individuals, as follows Drivers Anticipated staff (final count TBD) An in depth orientation in the AVL/MDT function, usage, messaging and dispatching requirements at the vehicle level A basic orientation in MDT functionality and trouble shooting (when to ask for help) A practical orientation in System capabilities as they relate to overall operations and customer services Dispatchers Anticipated staff (final count TBD) An in-depth orientation in the usage and a practical orientation in the features relating to operations and customer services of all AVL equipment at the vehicle and Dispatch Center levels A basic orientation in function trouble shooting (when to ask for help) at both the vehicle and dispatch center levels An in-depth orientation in data entry and retrieval, report design, generation and production Supervisors An anticipated staff (final count TBD) An in-depth orientation in the usage and a practical orientation in the features relating to operations and customer services of all AVL equipment at the vehicle and Dispatch Center levels A basic orientation in function trouble shooting (when to ask for help) at both the vehicle and Dispatch Center level Radio Satellite Integrators, Inc CONFIDENTIAL 47 ((D�)Radio NFRMPO Mobile AVUGPS Solution Satellite RFP #P1061 Integralorsp Inc February 23, 2007 The ability to tram new drivers, dispatchers and supervisors in the use of and overall understanding of system functionality as it relates to all components and features of the RSI AVL technology Operator Management An anticipated staff (final count TBD) An in-depth orientation in the usage and a practical orientation in the features relating to operations and customer services of all AVL equipment at the vehicle and Dispatch Center levels A basic orientation in function trouble shooting (when to ask for help) at both the vehicle and Dispatch Center levels An orientation in systems management, the interoperability of the overall RSI AVL system capabilities, customer service features and potential report development and generation Maintenance monitoring requirements of the equipment and software and system repair and service procedures CLIENT Management An anticipated staff (final count TBD), including the Director, Information Systems Manager and administrative staff (final count TBD) An in-depth orientation in the usage and a practical orientation in the features relating to operations and customer services of all AVL equipment at the vehicle and Dispatch Center levels A basic orientation in function trouble shooting (when to ask for help) at both the vehicle and Dispatch Center levels An orientation in systems management, the mteroperabihty of the overall RSI AVL system capabilities, customer service features and potential report development and generation Maintenance monitoring requirements of the equipment and software and system repair and service procedures Note The Information Systems Manager will be trained to a significantly higher technical level This individual will perform on -site technical maintenance hardware repair/replacement troubleshoot Server problems investigate communication system problems (LAN WAN etc) and deal with all technical problems and software upgrades in cooperation with RSI and other project vendors Radio satellite Integrators, Inc CONFlDENTIAL 48 Radio NFRMPO Mobile AVUGPS Solution Satellite RFP #1310e1 lategratans, Inc February 23, 2007 4D Training Program Overview RSI and the other team members will work with the CLIENT team to define the required courses and a reasonable number of attendees/course duration during the unplementation phase of the project Note Dates will be finalized during the Final Project Planning Meeting that will occur immediately upon the commencement of Phase Two Advance Training During the installation and testing process there will be a need for certain CLIENT personnel (drivers, dispatchers and supervisors) to become familiar with some of the fundamental aspects of the system so they can participate in the testing process (Laboratory and Pilot) and in the evaluation of the software and system's performance For this reason, a number of courses will be provided in advance of the Regular Training program The content of the courses will focus on familiarizing select RSI AVL staff with the basic functionality and operational features of the system, together with `hands-on' training in the use of the hardware to the extent necessary to support the initial Testing RSI will provide Advance Training as necessary to support initial testing and integration The CLIENT Project Manager will designate the specific individuals who will participate in this training when RSI indicates it is time to begin the Advance Training Course The specific topics that are planned, as part of the Advance Training Course, together with the number of days required in order to complete each element of the training are as follows RSI AVL The regular training sessions for the dispatching components of the RSI AVL System have been structured into the following basic courses • General • Dispatching and Monitoring • Support General The security features of the system will be taught and the CLIENT staff will become familiar with the generic system properties that can be changed A conceptual overview of the integrated technologies that have been assembled to produce the RSI AVL System will also be covered Establishing System properties • General • Formats Radio Satellite Integrators Inc CONFIDENTIAL 49 Radio NFRMPO Mobile AVLIGPS Solution Satellite RFP 01061 ((DDobIntegrators, loc February 23, 2007 • Screens • Tools • Map • Profile • System Dispatching (and monitoring) CLIENT staff will learn the real time operational features of the RSI AVL System and will be instructed in the skills necessary to manage the operation, respond to customer situations and react to Incidents and emergency conditions • Incidents • Vehicle assignments • Viewing drivers • Clients • Dealing with emergency situations • Monitoring • MDT Interface Support This course is more technical in nature and will cover topics relating to maintenance procedures for the RSI AVL System CLIENT staff will also be instructed In the production of ad hoc reports • Installation • Installing Patches • Trouble shooting hints • Data downloads • MDT • Database Maintenance • Workstation • File Server • SQL Server • Report Generation • General • Standard Queries • Ad Hoc Queries Radio Sateli@e Integrators Inc CONFIDENTIAL m Radio NFRMPO Mobile "UGPS Solution Satellite RFP #P1061 Ieteltnatopst Inc February 23, 2007 RSI -MIDT Training The regular training sessions for component of the RSI AVL System have been structured into the following basic courses • Overview • MDT Application • System Maintenance and Troubleshooting • Technical Radio System Maintenance (Note in addition to these courses, RSI has also included in their training schedule the dispatch features that are required to interface with the on -board MDT units Overview This training is basically considered part of the communication system maintenance The Information Systems Manager will be the primary participant during the training session This individual will be trained during the installation process on how to properly maintain and troubleshoot high level problems MDT Application This session is designed to provide a user -level description of how to use the MDT in day to day operations Training on troubleshooting concentrates on identifying the key pieces of information that CLIENT staff should watch for and report to dispatchers or supervisors so that any problems can be narrowed down • Low -Level description of the System Architecture • Description of MDT Hardware Features • Sign -on Process • Tour of MDT Screens and Menus • Receiving Jobs and messages on the MDT • Sending status updates and messages using the MDT • Description of other specific functionality • What to do if transmissions fail • Things to watch for to assist with troubleshooting System Maintenance and Troubleshooting This session is designed to provide training on how to program, configure, and maintain the data system, and to provide enough understanding about the overall system so that CLIENT staff can identify the information required to isolate problems and then contact the appropriate party to reach a resolution • MDT Programming and configuring Radio Satellite Integrators Inc CONFIDENTIAL 51 Radio NFRMPO Mobile AVUGPS Solution �% Satellite RFP #P1061 lntegpatops, Inc February 23, 2007 • Radio System troubleshooting • Review of Project Binder and available documentation/resources Training on troubleshooting concentrates on learning the key information to collect from the drivers, the clues to watch for on the host application, communications, and Leased Line Modems Technical Communications System Maintenance This session has been designed to provide instruction on how to program, configure, and maintain the equipment for the communication system Provides high-level training on the system protocols for equipment -troubleshooting purposes • Equipment installation tips • Review of Base and Mobile interfacing • MDT Programming and configuring • MDT Maintenance and troubleshooting • Detailed overview of communication protocol • Radio System troubleshooting • Leased Line Modem configuration and troubleshooting • Review of available documentation/resources Training on troubleshooting concentrates on learning the key information to collect from the dnver/dispatchers/supervisor, the clues to watch for on the Leased Line Modems, Radio Frequencies, and RSI Equipment This training is necessary, in order to identify and resolve problems related to the Leased Line Modems, Radio System, or an isolate problem within a single vehicle Radio Satellite Integrators, Inc CONFIDENTIAL 52 Radio NFRMPO Mobile AVUGPS Solution Satellite RFP #131061 ((D) Gategpatopss Inc February 23, 2007 Instruction Documentation User/Operating Procedure manuals, specific to the RSI AVL System, will be provided to each trainee The User/Operating Procedure manuals will consist of the generic capabilities for each component as well as all the necessary amendments that describe the CLIENT specific modifications and enhancements Course Training Manuals, for each functional or technological area of training, will be provided to the CLIENT Project Manager, along with master copies of all training and orientation documents in order to facilitate duplication of materials for future training purposes Vendor equipment manuals relating to the specific software and hardware utilized in the project will also be delivered to the CLIENT Project Manager (Note Any duplication of materials is for internal use on the AVL Project and may NOT be distributed to outside sources without the written approval of the vendor) All such printed traimng/onentation materials will be • Approved by the CLIENT Project Manager prior to their use or distribution • Customized and specific to the AVL Project and the products used therein and the systems operating therein • Complete and current as of the date of Substantial Completion of the RSI AVL Project • Easily understandable, detailed and focused to the inherent knowledge levels of each of the below -described staff categories based on their individual `need to know' • Updated, as necessary, consistent with any maintenance and support agreements to this Project RSI will supply the specified manuals and documentation in both hard and soft copy Radio Satellite Integrators Inc CONFIDENTIAL 53 Radio NFRMPO Mobile AVUGPS Solution Satellite RFP #131061 Integratnrs, Inc February 23, 2007 Test and Implementation Plan The major purpose of the Implementation Plan is to define a process for deploying the technical elements of the RSI AVL Project, and then schedule the integration of these elements into each agency's operating system This transition not only calls for a partial re -deployment and enhancement of the current rolling stock, but also for the smooth integration and deployment of the AVL technology that is specified In the Scope of Work In order to make the transition as smooth as possible and overcome any functional, technical, operational, and communication difficulties as they anse, RSI will utilize a phased approach At the same time, in order to ensure the final delivery of a system that conforms to the Project requirements, significant emphasis will be placed on the importance of achieving the operational and technological functionality defined in this Scope of Work and other `Contract Documents' The Implementation and Test Plan represents the vehicle through which RSI shall examine each operating function of the RSI AVL system to e Verify compliance with the system specifications, level of service standards and operating performance criteria e Obtain the CLIENT's acceptance RSI will be responsible for component specific testing As integration of the technical components begins, the CLIENT Project Manager (& necessary staff) will oversee and coordinate the implementation of the integration testing in order to ensure compliance with the overall project and performance objectives set forth herein The anticipated dates for conducting the required testing are defined in the Project Work Plan and will be finalized during the Master Project Planning Meeting Three levels of system testing will be employed during the course of the RSI AVL Project, as follows Laboratory individual module testing followed by integration testing to ensure the functionality of the components and the interoperability of the data interfaces between each component prior to deployment Pilot a limited `live' deployment of all technological components necessary for the full operation of each system element Acceptance Testing the final test to ensure that each technical component of the system as well as the total system (technical components and operating services) conforms to system specifications, level of service standards and operating performance criteria Radio SaWi to Integrators Inc CONFIDENTIAL 54 Radio NFRMPO Mobile "L/GPS Solution O(Dop Satellite RFP #P1061 Integrators, Inc February 23, 2007 As each service element comes on-line during the Pilot Test, it will remain on-line at the conclusion of the test and be operated in parallel by the Dispatch Center with the other elements that are already operational The same will hold true for the activated functionalities of the project technologies mentioned above Due to the linear approach of the project plan, if any of the elements fail during testing, further elements cannot be deployed until the problem has been resolved At the conclusion of each formal testing phase, RSI will provide the CLIENT with written certification of the test results and performance compliance for each of the system components In the event of testing problems, the CLIENT, RSI and the appropriate agencies will meet and confer on the results of the testing performed Subsequent decisions to proceed with the project must be approved by all parties including the RSI AVL Oversight Committee All the participants must attend scheduled meetings through means of conference calls or on -site visitations Also, final details of the Laboratory, Pilot and Acceptance Tests will be confirmed with the Stakeholders before implementation of the testing in order to ensure the customer service level does not degrade below current service levels during the testing process Finally, in addition to the above formal testing procedures, upon RSI's issuance of the Certificate of Substantial Completion, there will be a comprehensive demonstration of the operating system to CLIENT Tlus demonstration (Acceptance Test) is necessary in order to satisfy the parties that Substantial Completion has been achieved Acceptance Testing There are two fundamental aspects to the Acceptance Testing — functional and operational The functionality of the RSI AVL System will have been completely tested by the Pilot and Full Deployment Test phases of the project To a lesser extent, the ability of the user to change the operational parameters in order to change the service provided will have also been demonstrated As a consequence, the Acceptance Test is largely a confirmation of the functional requirements listed in Appendix -I, and a stress / full loading test of the operation as the service parameters are changed based upon real time public demand Because of the inherent inability to predict the need for service changes, it is only by observing the system over a period of time that we can be reasonably assured that all the possible combinations and scenarios have been considered During the Acceptance Testing the performance of the System will also be evaluated, with regard to the ability of the system to respond in a timely and efficient manner to the CLIENT oversight and customer requests Conclusion In developing this Test and Implementation Plan, its is understood between the parties to the Phase Two Agreement that a `best effort' has been put forth to identify all the tasks and Radio Satellite Integrators Inc CONFIDENTIAL 55 NFRMPO Radio ((DDe Satellite RFP #P1Mobile AVUGt061 Integrators, inc February 23, 2007 performance evaluations that are essential to certify Substantial Completion The parties agree that, in the event of inadvertent omissions from the defined Test and Implementation Plan, testing and evaluations may subsequently be modified in order to achieve and/or demonstrate compliance with specified project and contract requirements Radio Satellite Integrators Inc CONFIDENTIAL 56 NFRMPO ((DoDRadio Mobile "L/GPS Solution Satellite RFP #P1061 pintellpalops, loc February 23, 2007 RSI System Eautnment An RSI AVL solution consists of in -vehicle equipment and base applications and equipment The In -Vehicle Equipment is centered on the V-Tracks"', a self-contained vehicle logic unit integrating GPS location and sensor technologies, as well as wireless communications The V- TracO can be connected to any devices or sensors including lights, ignition, doors open/closed, alarms, etc In addition, the Mobile Data Terminal will be connected to the V-Track unit The Base Application can be configured in a true client/server environment Users interact with the system through industry -standard mapping tools as well as customized reporting applications The In -Vehicle Equipment and Base Application are linked via two-way wireless communications, allowing for timely data transmission between the field and dispatch center Mobile Data Terminal Radio Satellite Integrators integrates GPS receivers and mobile data devices with wireless communications For NFRMPO, RSI will provide a Mobile Data Terminal (MDT) that has a back -lit LCD text screen with 12 configurable buttons for a variety of functions The customizable menu driven software allows for the real -rime access to manifests and messaging Functions include scrolling, canned messages, free form text, etc Radio Satellite Integrators Inc CONFIDENTIAL H Radio NFRMPO Mobile AVUGPS Solution Sntnf fltn RFP #137061 Integpatars, Inc February 23, 2007 Warranty As an expression of confidence in our products to continue meeting the high standard of reliability and performance that our customers have come to expect, Radio Satellite Integrators products are covered by the following warranty Radio Satellite Integrators wan -ants all products against defects in materials and workmanship for a period of one year from the date of factory sale, or the term outlined in an extended warranty agreement During the warranty period Radio Satellite Integrators provides the warranty service through Radio Satellite Integrators, Inc Radio Satellite Integrators will, at its option, either repair or replace products which prove to be defective The Customer shall prepay shipping charges for products returned to Radio Satellite Integrators for warranty service and RSI shall pay for return of products to Customer However, the Customer shall pay all shipping charges, duties, and taxes for products returned to Radio Satellite Integrators from outside the United States This warranty shall not apply to damage resulting from • Improper or inadequate maintenance by the Customer • Customer -supplied interfacing • Unauthorized modification or misuse • Operation outside of the product environmental specifications • Improper installation, where applicable No other warranty is expressed or implied Radio Satellite Integrators specifically disclaims the implied warranties of merchantability and fitness for a particular purpose Remedies provided herein are Customer's sole and exclusive remedies Radio Satellite Integrators shall not be liable for any direct, indirect, special incidental, or consequential damages, whether based on contract, tort, or any other legal theory Radio Satellite Integrators, Inc CONFIDENTIAL 57 Radio NFRMPI) Mobile AVUGPS Solution Satellite RFP #P1061 ((D) ilitegral®rs, Inc February 23, 2007 Service Response Plan The followtne is RSI's standard Customer Support Plan RSI will maintain all equipment and support software for one year, parts and labor In addition, RSI will provide two options to help ensure smooth operation of the system 1) Phone Support During the warranty period, RSI will provide unlimited phone support via our toll -free number [(866) 869-7700] After hours support is available 24/7 through the 911 option on our telephone system 2) Remote Access Support This option allows RSI staff to check in on system health, troubleshoot problems on-line with customer staff and monitor the system remotely via dial -up or TCP/IP (VPN) access To provide this additional service RSI requires that the customer provide at minimum a dedicated phone line at the base and each client site Any travel required to support on -site service is not included Severity Time Reported Target Response Time Response Method 1 7x24 <4 Hours Phone Call (Follow up with Remote Access Troubleshooting as Necessary) 2 Regular Hours <3 Hours Phone Call (Follow up with Remote Access Troubleshooting as Necessary) Phone Call 2 After Hours Next Business Day (Follow up with Remote Access Troubleshooting as Necessary) Radio Satellite Integratom, Inc CONFIDENTIAL 58 ((DDoRadio NFRMPO p Mobile AVL/GPS Solution Satellite RFP #P1061 Inlegralorsr Inc February 23, 2007 3 Regular Hours <8 Hours Phone Call (Follow up with Remote Access Troubleshooting as Necessary) Phone Call 3 After Hours Next Business Day (Follow up with Remote Access Troubleshooting as Necessary) The Customer acknowledges and understands that the Service Provider's ability to respond within these times is dependent on the Customer's fulfillment of its obligation to provide remote access * Response time targets are measured from receipt of first notification by telephone to our Main Office Number [(310) 787-7700] or toll -free number [(866) 869-7700] For after hours calls follow our instructions for Emergency Service, directory 911 A page will go out to anon - call support provider "Regular Hours are defined as Monday through Friday 9 A M to 5 P M Pacific Time excluding holidays After Hours are all non -Regular Hours Problem Severity Definitions a Seventy 1 — A Seventy 1 Problem is a catastrophic failure that severely impacts the Customer's ability to conduct its core business — i e , the Customer's Automatic Vehicle Locator and/or Mobile Data System are down or not functioning and no procedural workaround exists b Seventy 2 - A Seventy 2 Problem is a high -impact Problem that disrupts important functions of the Customer's operation, but the Customer can still remain productive and maintain necessary busmess-level operations c Seventy 3 - A Seventy 3 Problem is a Problem that is of lesser magnitude than a Seventy 1 or 2 Problem Radio Satellite Integrators Inc CONFIDENTIAL 59 Radio NFRMPO Mobile AVUGPS Solution 7 Satellite RFP #131061 Integi atopsy IRC February 23, 2007 Problem Resolution Targets a Seventy 1 - When working a "Seventy 1" Problem, the objective is to resolve the Problem entirely or to downgrade the Problem's Seventy designation (: e , provide Customer sufficient functionality so that the Problem may be reclassified as Seventy 2 or 3) within 24 hours after the Problem is reported Efforts to isolate, diagnose, and effect a work -around for, repair, or downgrade a "Seventy 1" Problem shall be continuous (i e , around -the -clock) between Customer, Service Provider and RSI (as needed), provided that Customer performs all of its obligations hereunder, including providing remote access to its systems Periodic phone contact and progress updates will be provided at regular intervals during problem resolution When the seventy level has been changed to "Seventy 2" or "Seventy 3," the guidelines cited below are followed b Severity 2 — When working a "Seventy 2" Problem, the objective is to have a solution and/or fix to the Customer within fifteen (15) business days Efforts to isolate, diagnose, and affect a work -around or repair to a "Seventy 2" Problem shall be continuous during Regular Hours Customer resources may need to be available after hours and/or weekends upon mutual agreement between Customer and Service Provider, on a case -by - case basis c Seventy 3 - When working a "Seventy 3" Problem, the objective is to get the Customer a fix to the Problem or develop a workaround acceptable to the Customer within thirty (30) business days Such a fix will typically be provided via a software patch or upgrade from RSI Radio Satellite Integratote, Inc CONFIDENTIAL 60 Radio NFRMPO r(Dob Mobile AVUGPS Solution S011 �n RFP #P1061 Inlepalolr 6'nc February 23, 2007 Response to Specifications installation Ease The AVVGPS system will be Installed by fleet technicians at the City of Fort Collins Transfort location The selected supplier will be required to provide 1 Onsite installation demonstration for GPS and terminal Comply RSI will train, support, and supervise fleet technicians at the City of Fort Collins to perform the installation and provide local support RSI will require the client's cooperation and assistance In coordinating vehicle access and availability RSI will provide onsite Installation demonstration for the GPS and terminal 2 Installation documentation Comply Installation documentation and training will be provided by RSI for the City of Fort Collins Fleet Interface The AVIJGPS system shall provide VanGo a real-time Interface for viewing all vehicles in the VanGo fleet at our home office The Interface should depict the status of the vehicles In motion and parked MPO desires that data be transmitted in XML format or be converted Into XML format via software provided by the vendor Comply The RSI AVL Mapping application will provide operations personnel the capability to rapidly, geographically analyze the GPS information and make critical decisions This mapping application will be configured in a true clientfserver software environment Users Interact with the system through Industry -standard mapping tools as well as customized reporting applications The RSI AVL Mapping Software is based on a true Geographic Information System (GIS), which displays data collected from the mobile units in the field They run the tools and controls that enable the operations personal to quickly adapt the Information they are collecting and analyzing the views they are using to manage evolving situations The Mapping and Display Subsystem consists of applications allowing for Radio Satellite Integrators, Inc CONFIDENTIAL 61 Radio NFRMPO Mobile AVUGPS Solution (� D Satellite RFP #P7061 Integrators, Inc February 23, 2007 • Real -Time Vehicle Tracking (map -based) • Report Generation (tabular or map -based) Users will be able to view vehicle status (driving or parked) using the map viewing software Data will be available In XML format User -Configurable The AVUGPS system must have 1 Programmable reporting mechanisms that Include geo fences, alerts, & maps Comply The RSI AVL system allows the user to set geo-fences on the map display This geofence will create an alert and/or exception report when breached and will appear as another item of status data with each vehicle position report Geofences can be created as polygons or a configurable radius from a specific point Alerts for speeding or any other exception can be programmed These alerts can be set up as a silent alert using a pop up, or audible alert Alerts can be viewed using the reporting and map viewing software The Report Generation Software is an extension to the Real -Time Vehicle Tracking Software, and can generate both tabular and graphical map -based reports based on archived vehicle location and status data Reports may be produced for selected vehicles (or groups of vehicles) according to time, location, and status criteria The Map -based report displays allow users to visually display or re -trace a vehicle's route and status on the map, and Include the same map manipulation and query functionality as the real-time vehicle tracking displays Tabular reports display unit location and activity in a text -based spreadsheet or table Such reports may be exported into virtually any format Including CSV and MS Excel files 2 Open architecture maps and mapping tool, and an open application Programming Interface (API) for future Integration with the NFRMPO's transportation portal Comply The RSI AVL Mapping Software is based on a true Geographic Information System (GIS), which displays data collected from the mobile units in the field They run the tools and controls that enable the Radio Satellite Integrators Inc CONFIDENTIAL 62 Radio NFRMPO Mobile AVUGPS Solution 7 Satellite RFP #P1061 tllteglratoirsr Inc February 23, 2007 operations personal to quickly adapt the information they are collecting and analyzing the views they are using to manage evolving situations The use of a powerful GIS engine along with the incorporation of vector map data allows for almost endless display and analysis possibilities A wide variety of customizable functionality is available and is described below The Mapping and Display software displays the vehicle data in one or more "map windows " Each window can be set to display a particular area, route, stop, or address, or to track a specific sub -set of the entire fleet (from the entire fleet to an individual vehicle) The auto -pan feature allows a specific window to automatically update the display to track the vehicles, routes, stops, and addresses specified in the windows display criteria A window set to display an address or stop and a designated vehicle, for example, will automatically pan and zoom (in or out) to display the both the address and vehicle RSI has extensive experience Interfacing with 3rd party applications and will be able to include an API to allow future Integration with NFRPO'S transportation portal Speed Tracking The AVUGPS system should incorporate a mechanism for identifying fleet vehicles that are speeding In excess of the speed limit for the commute they are traveling daily The system should report daily fleet vehicles that have exceeded speed limits during their commute Comply The V-Track'" has the ability to measure and report various vehicle attributes, Including speeds Vehicles that are speeding in excess of a set limit will create exception reports and the system will report on events and vehicles that have exceeded the speed limit during the day This information will be available In graphical and tabular report formats RSI has extensive experience interfacing with 3rd party software applications, and will be able to provide an AN to allow future integration with NFRPO'S transportation Graphical Interface Radio Satellite Integrators Inc CONFIDENTIAL 63 Radio Mobile Mobile AVUGPS Solution Satellite RFP #P1061 ((D)lotellpalops, inc February 23, 2007 1 Produce real time views with continuous updating Comply Vehicle Information will be viewed in real-time with updating customized depending on the needs of the city of Fort Collins 2 Show If you can support o Status bars o Zoomable maps o Historical views o Bus stop markers o Color coded speed Indicators Comply In RSI AVL each map display window possesses a full -set of map manipulation and query functionality Map manipulation tools and buttons are available to zoom, pan, and center the display on a particular vehicle, route, stop, or address Additional tools are available to enable or disable labeling, to customize the map display according to user preferences, and to enter points and attributes (for incidents, etc ) Map query options Include the ability to locate an address, vehicle, or stop, along with the capability to Identify the closest available vehicle(s) to any entered point, address, or incident The RSI AVL system allows you to watch a historical "replay" of any portion of a vehicle's activity history at various speeds Controls let you play, pause, rewind, and fast forward the replay allowing you to watch the vehicles' movement and behavior including location, device activities, alerts, status changes, events, etc The vehicle icons may be configured to Indicate (using colors, directional symbols, labels, and size) various vehicle attributes (such as ID, status, speed, heading, etc) All of the vehicle attribute data may be instantly queried and displayed in a pop-up box using a standard identity tool Other Functionality Route Optimization, Emergency Tracking and Exception Alerts Comply The tracking software can be customized to interface to a 3rd party route optimization application Alarm and event notification may be set to notify the user of a status change (exception alert) for a particular vehicle Radio Satellite Integrators Inc CONFIDENTIAL 64 ((DDos Radio 02/23/07 Satellite; � NFRMPO VanGo Reis" Automatic for t Inc P106 Vehicle Location System qu 1-% c pLr unit tot 11 1 RSI Base Communications Server $ 12,500 each $ 12,500 Includes RSI MobtCon Vehicle Management SW and RSI BASE Communications SW Does Not Include Server Class Machine 1 RSI AVL Mapping Client/Server Software Seat $ 5 950 each $ 5 950 Includes Propnetary RSI AVL System, ESRI GIS Based Reporting Capabilities, Graphical History Replay Does Not Include PC C 17 ,014,? 70 V TRACK MOBILE UNITS $ V Track Units Configured for Venzon CDMA Includes GPS Antennas Mount and Cabling Includes GPS based odometer Includes up to 5 sensor connections 70 Mobile Data Terminal $ Back Lit LCD Text display Includes Mount per unit 995 each tot'll' $ 69 650 695 each $ 48 650 INSTALLATIONTRAINING & to ulil b lat 1 anit tot�ul 1 BASE STATION INSTALLATION $ 2 500 each $ 2 500 2 DAYS ON SITE TRAINING $ 1 250 each $ 2,500 TOTAL SYSTEM PRICE 1.$ 141,754f MONTHLY- This Pricing does not Include monthly wireless fees from Verizon RSI will work with you to determine the best data rate plans r o'ii41" Pei !hilt t( t'11 1 RSI AVL Mapping Client/Server Software Seat (additional) $ 4 500 each $ 4 500 Includes PropnetaryRSI AVL System, ESRI GIS Based Reporting Capabilities Graphical History Replay Does Not Include PC 10 MOBILE EQUIPMENT INSTALLATION (demo) $ 175 each $ 1 750 70 Emergency Buttons $ 95 each $ 6 650 Hard wired On Vehicle Button 70 Remote Emergency Medallion $ 150 each $ 10 500 Remote RF Based Emergency Medallion 1 RSI Alert Center $ 4 950 each $ 4 950 Capture Monitoring and Logging of Emergency Events As Generated by Emergency Buttons 1 EXTENDED WARRANTY (ANNUAL COST) RSI $ 12 000 each $ 12 000 Annual Warranty Charge Past Year 1 On Base RSI System Above Payment terms to be negotiated FOB Torrance CA Includes all manuals and documentation NFRMPO Radio Mobile "LIGPS Solution ((DDox Satellite RFP #P1061 InteRralopsr Inc February 23, 2007 00 Wireless Communications RSI plans on implementing the AVL system using a public data network such as the Venzon CDMA network RSI has worked with more communications technologies In our 16 years of technology leadership than any other vendor in this marketplace RSI AVL systems can use any type of two-way radio (VHF/UHF, 800MHz/900MHz, etc ), as well as virtually every public data network (cellular) including GPRS, GSM, EV-DO, NexteNDEN, CDMA, and many others Using our highly versatile V-Track"" mobile unit, RSI also has the capability to field hybrid solutions, which use a combination of multiple communications mediums simultaneously The RSI V-TracO unit can be configured to use or migrate to virtually any wireless network or two- way radio system now or in the future Please see the Wireless Communications Section in the proposal Radio Satellite Integrators, Inc CONFIDENTIAL 7 Radio Mobile Mobile AVLIGPS Solution (� Satellite RFP #131061 Integrators, Inc February 23, 2007 In the event of an emergency, vehicles In an emergency status can have dynamically Increased polling rates and Individual map windows Other Services Provide data Interface assistance and advice to the MPO Internet team Comply RSI can work with MPO to utilize all data for any variety of system interfaces Radio Satellite Integrators Inc CONFIDENTIAL 65 NFRMPO Radio Mobile AVUGPS Solution J Satellite RFP #P1061 ` J luteupatopsr Inc February 23, 2007 Third Party System Integration One of the main differences between RSI and other AVL providers is our unparalleled experience with integrating our AVL and mobile data systems with third party applications RSI has worked with dozens of third party providers of scheduling, dispatch, work order management, maintenance, as well as "home-grown" applications for various agencies RSI has extensive experience interfacing with all types of third party applications such as a Computer Aided Dispatch e Work Orders a Maintenance a Scheduling a Routing a GIS RSI is able to leverage its true client server system configuration to allow for the easy integration and real-time sharing of all system data with third party applications In addition, the RSI AVL system provides a wireless gateway for these systems to share and update data from a driver interface in the vehicle RSI has written interface programs specific to a number of such applications (using methods such as COM/DCOM, ODBC, TCP/IP sockets, CORBA, data queues in an AS/400 environment, network files, etc ) With dozens of customized integrated systems in place throughout the world, full system integration is just par for the course with the RSI system Shared Multi -Agency Systems RSI has extensive experience implementing systems that can be shared by several agencies The RSI system can be configured so that specific users only view their own vehicle fleet group, but the system will share the same backbone, servers, communications, etc For instance a city may only have to invest in one system (ie one radio system and one server) yet their fire, transit, and public works departments can all use and share that same system Radio Satellite Integrators, Inc CONFIDENTIAL NFRMPO Radio Mobile "UGPS Solution (7 I Satellite RFP #P1061 —/ integrators, Inc February 23, 2007 so Company Profile Company Overview Radio Satellite Integrators, Inc (RSI) designs, manufactures and implements integrated vehicle tracking and mobile data systems utilizing the Global Positioning System (GPS) and wireless communications Based in Torrance, California, the company was founded with the mission of providing high-performance, low-cost systems for tracking mobile assets with GPS RSI has focused its research, product engineering, and design efforts on the development of systems that are reliable, easy to use, and fully customizable Company History RSI was founded in 1990 to address the emerging needs of integrating GPS technology with wireless communication systems and Geographic Information System (GIS) digital mapping technology The company has over 150 tracking systems and thousands of mobile units in place worldwide Company Products RSI is continually developing, upgrading, and customizing its core product The RSI AVL System featuring the V-Track'" mobile unit RSI is currently shipping its fourth generation V- Track T" mobile unit, which represents the most advanced vehicle tracking technology on the market for fleet management and AVL systems Designed to keep one step ahead of the ever - evolving world of wireless communications, V-TrackTm has the intelligence to use multiple communications systems for vehicle data reporting An upgrade path is also provided to new or additional communications methods as they are developed The RSI unit can utilize virtually any communications link including two-way radio and cellular solutions Additionally RSI offers a variety of mobile data system products including Mobile Data Terminals, vehicle laptop applications, and other in-velucle devices RSI Mapping applications offer a choice of true client/server or browser based Web applications RSI has extensive expertise customizing ESRI GIS mapping products as well third parry application integration Company Background RSI is privately held with senior management and outside investors as the primary shareholders It has maximized its capabilities by building key strategic relationships with other vendors to allow for an end product that is truly the result of the combined efforts of hundreds of individuals Products are developed and designed by RSI and manufactured in state of the art facilities for guaranteed low cost and reliability Installation and implementation is typically overseen by RSI staff at a client's site Radio Satellite Integrator Inc CONFIDENTIAL