HomeMy WebLinkAboutDELTA DENTAL WILLIAM MERCER - CONTRACT - RFP - P692 BENEFITS (2)AMENDMENT TO AGREEMENT
GROUP #1857
The Agreement dated January 1 1999 as amended between CITY OF FORT COLLINS and DELTA
DENTAL PLAN OF COLORADO is hereby further amended effective January 1 2002 as follows
Section 3 SERVICE FEE AND CLAIMS REIMBURSEMENT - On the tenth (10th) twentieth (20th)
and thirtieth (30th) day or the last business day closest to such date of each month Delta
will notify the Group of the total claims paid for the specified period The Group will make
a prompt transfer of funds to Delta to cover such disbursements as they become due and
payable upon receipt of said notification In addition the Group agrees to reimburse to
Delta a monthly Service Fee of $2 82 per eligible employee
PART IV ELIGIBILITY
Section 1 ELIGIBLE PERSONS
All full-time permanent active employees working a minimum of twenty (20) hour per week
shall become eligible the first day of the month following thirty (30) days of employment
Employees who have been absent from work due to strike, lay-off or leave of absence and
who return to work, will become eligible on the first day of the month following the return
to work, provided the absence does not exceed six (6) months If an absence exceeds six
(6) months, then such employees shall be considered newly hired employees in every
respect and must fulfill the eligibility requirements and application of deductibles, maximum
benefit payments and waiting periods The following exception applies
Delta Dental Plan of Colorado complies with all regulation related to the Uniformed
Services Employment and Reemployment Rights Act (USERRA) for employees called to
active duty in the uniformed services Employees who return to active employment are
eligible to enroll as if there had been no leave of absence for uniformed service provided
they are still in an eligible class of employee as defined by the group In addition, USERRA
allows for employees to elect continuation of coverage when coverage would otherwise
terminate due to an absence to serve in the uniformed services
Services provided while an employee is not eligible due to their leave of absence, shall
not be covered by this Contract unless the employee or any dependent elects continued
coverage as provided in the Continued Coverage Option Rider attached hereto or
according to USERRA where applicable
Section 9 PREFERRED OPTION DENTIST'S FEE means the fee which the Preferred Option dentist
has contractually agreed with Delta to accept for treating Covered Persons under this
program or the fee actually charged whichever is less for a single procedure
Section 10 COVERED AMOUNT
a) Payment for completed Covered Services provided by a Participating Dentist will be
based upon the Participating Dentist's Usual and Customary fee or the fees actually
charged whichever is less
b) Payment for completed Covered Services provided by a dentist who is not a
Participating Dentist will be based upon the Non -Participating Dentist's fee not to
exceed the Prevailing Fee charged by Participating Dentists
Section 11 ELIGIBLE DEPENDENT UNIT is the group of Eligible Dependents, as defined in PART IV
ELIGIBILITY hereof attributable to an Eligible Employee as defined in said PART IV
Section 12 ENROLLED EMPLOYEE, or ENROLLED ELIGIBLE EMPLOYEE isan Eligible Employee
as defined in PART IV ELIGIBILITY hereof enrolled as a member or employee of the
Group and covered by the Group Dental Care Plan provided in accordance with this
Agreement
Section 13 COVERED PERSON means Enrolled Eligible Employees Retirees and enrolled Eligible
Dependents or a person ceasing to be eligible who elects continued coverage as provided
in PART IV ELIGIBILITY and for whom the appropriate monthly payment specified in
PART I ADMINISTRATIVE AGREEMENT Section 4 is received
Section 14 AGREEMENT YEAR is the 365-successive-day period (or if a February 29 is
encompassed the 366-successive-day period) beginning on the day and month set forth
in this Agreement PART I Section 2
Section 15 ANNIVERSARY DATE shall be the first day of each Agreement Year subsequent to the
initial Agreement Year
Section 16 ACTIVE for purposes of PART IV, ELIGIBILITY Section 1 ELIGIBLE PERSONS means
performing in the customary manner on the Group's scheduled workdays all ofthe regular
duties of the employee's employment with the Group either at one of the Group's business
establishments or at some location to which the Group's business requires the employee
to travel An employee will be considered active on a day which is not one of the Group's
scheduled work days only if he was performing in the customary manner all of the regular
duties of his employment on the next preceding scheduled work day
Section 17 PREDETERMINATION means review by Delta of a dentist's statement including
diagnostic material describing his planned treatment and expected charges for the
purpose of determining benefits available under the terms of this Agreement
Section 18 RETIREE means an Employee who has ten (10) or more years of eligible service
completed with the Employer in a classified position or an unclassified management
position, and who is eligible to file without penalty for receipt of retirement benefits and who
has been covered under the Plan continuously and immediately prior to retirement for
twelve (12) consecutive months, or who is totally and permanently disabled and has ten
(10) or more years of eligible service completed with the Employer in a classified position
or unclassified management position and has exhausted his/her COBRA continuation
period
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PART III
Section 1 TERMS OF AGREEMENT This Agreement shall continue for the period specified in
Part I ADMINISTRATIVE AGREEMENT
Section 2 RENEWAL The Agreement shall be renewed for four successive one year periods
unless during any Agreement year either party elects not to renew by giving the
other party written notice of such election at least one hundred twenty (120) days
prior to the end of the current Agreement year In the event that Delta shall desire
to change the rates or other terms and conditions of this Agreement effective on an
Anniversary Date advice of any such proposed changes shall be given to writing no
fewer than sixty (60) days in advance of the of the notice of renewal
Section 3 TERMINATION This Agreement shall be terminated as follows
a) At the end of the original Term of Agreement provided the required notice of
non renewal has been given
b) At the end of any renewal year provided the required notice of non renewal is
given
c) In the event any payment due pursuant to PART I ADMINISTRATIVE
AGREEMENT Section 4 MONTH DUES of this Agreement is not paid within
twenty (20) days of the due date Delta may give written notice that payment
is due and if such payment is not received within ten (10) days after such
notice Delta may at its option terminate all further obligations The date of
termination shall be specified by Delta
d) By election of the Group if Delta defaults in providing the Benefits under the
Agreement and such default is not corrected within sixty (60) days of such
default the termination date shall be specified by the Group
e) At any time by either party with sixty (60) days advance written notice
In the event of termination by Delta as stated in Part III Section 3 paragraph a all
Benefits shall terminate and Delta shall be released from all further obligations of this
Contract however Delta shall make payment to dentist for dental services
authorized by Delta prior to termination and performed in reliance of such
authorization Applicant shall remain liable to Delta for the greater of
a the unpaid payments applicable for the period this Agreement was in effect prior
to termination or
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b the full amount of all Dentist's statements paid or otherwise discharged by Delta during
the full term of this Contract plus $7 00 per paid claim (to compensate Delta for its
administration for the dental program) less amounts actually paid by the Group to Delta
during the term of the Agreement
If Group notifies Delta in writing of its intention to terminate this Agreement as of any
date other than the end of the Agreement Term such termination shall be treated as
termination for failure to pay Service Fee and the notice by Group of the intention to
terminate shall constitute a waiver of notification and billing by Delta
In the event of termination of this Agreement for any cause Delta shall not be required
to authorize services beyond the termination date or to pay for services provided
beyond such termination date except for the completion of single procedures started
while this Agreement was in effect which are otherwise Benefits under the terms of this
Agreement
If on termination of this Agreement for any cause Group has not paid Fees to Delta
applicable to a period of time before the termination date Group shall within thirty (30)
days after termination remit such portion of the Fees on claims if any
Section 5 REINSTATEMENT
Acceptance by Delta of the proper amount of Service Fee after the termination of this
Agreement and without requiring a new application shall reinstate the Contract as though
it never terminated, unless Delta shall within five (5) business days of receipt of such
payment either refund the payment made or issue to Applicant a new Contract
accompanied by written notice stating clearly those respects in which the new Contract
differs from the terminated Agreement in Benefits coverage or otherwise If Applicant
does not approve the new Contract Delta shall refund the payment made
Section 6 GENERAL PROVISIONS
a) Clerical errors or delays in keeping or relating data relative to coverage shall not
validate or invalidate coverage which would otherwise be in force Upon discovery of
such errors or delays an equitable adjustment of Service Fees shall be made
b) Any notice under this Agreement shall be sufficient if given by either the Applicant or
Delta to the other (or in the case of the Applicant to its designated agent) addressed
as stated below and shall be effective forty-eight (48) hours after deposit in the United
States mad with postage fully prepaid thereon
Group City of Fort Collins
200 West Mountain Ave Ste A
Fort Collins CO 80522-0580
f3
DELTA The Delta Dental Plan of Colorado
Colorado Dental Service Inc
4582 South Ulster Street Suite 800
Denver CO 80237
c) Notice to Covered Persons shall be In writing and sent by regular U S mad to their
addresses last shown in the records of Delta Such notice shall be deemed to be
delivered when deposited in the United States Mad addressed to the Covered Person
at such address with postage thereon prepaid
d) No action at law or inequity shall be brought to recover on this Agreement prior to the
expiration of sixty (60) days after final notice of claims has been filed in accordance with
the requirements of this Agreement nor shall such action be brought at all unless
brought within three (3) years from the date the claim for benefits was presented to
Delta
e) All statements made by the Group or by an individual shall be deemed representations
and not warranties No such statement shall be used In defense to a claim under this
Agreement unless it is contained in a written application
f) This Agreement shall be the entire full and complete agreement between Delta and
the Group concerning group dental care This Agreement may not be orally amended
or changed This Agreement may at any time be amended and changed by written
agreement between Delta and the Group Any such amendment shall be binding on
all Covered Persons regardless of the date their coverage became effective
g) No agent or employee of Delta has the authority to change the Agreement or its
provisions No change in the Agreement shall be valid unless approved In writing by
the President of Delta
h) The Group agrees to permit Delta by its auditors or other authorized representatives
upon reasonable advance written notice to inspect records of the Group pertinent to
eligibility in order to verify the accuracy of lists of Covered Persons prepared by the
Group and submitted to Delta Delta agrees to keep all information regarding the
Group confidential
1) Delta agrees that the Group or its designated representative upon reasonable advance
written notice shall have the right of access to all files and records pertinent to the
Group for examination and audit
j) Any dispute arising out of or relating to this Agreement or the breach thereof between
Delta a Participating Dentist and Covered Person or any of them Including any
disagreement with a claim determination made by Delta after exhaustion of the
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procedure outlined in PART VII CONDITIONS UNDER WHICH BENEFITS SHALL BE
PROVIDED, Section 1 Payment of Claims (a) of this Agreement, shall be settled by
arbitration in accordance with the Commercial Arbitration Rules of the American
Arbitration Association and judgment upon the award rendered by the Arbitrator(s)may
be entered in any Court having jurisdiction thereof Arbitration may be initiated by any
party to a dispute by giving notice to each other parry two copies of such notice with the
American Arbitration Association and by complying with other applicable provisions of
the Association's rules
k) Delta shall furnish to the Applicant on the Effective Date of this Agreement and at
reasonable times thereafter a directory of Participating Dentists and Preferred Option
Dentists who have agreed to provide services described in this Agreement The
directory of Preferred Option Dentists shall be furnished by Delta in such quantities that
the Applicant may distribute a copy to each Eligible Employee It is understood that the
composition of such directory may be subject to change from time to time and Delta
reserves the right to change the directory without prior notice to the Applicant but shall
give notice within reasonable time of any provider's termination or breach of contract
or inability to perform which will materially and adversely affect the Applicant Current
information concerning the Participating Dentist status of any dentist may be obtained
by telephoning Delta The dentists providing or contracting to provide dental services
under this Agreement shall be solely responsible therefor and in no case shall Delta
or the Applicant be liable for any act or omission by such dentists their agents or
employees
1) Delta will issue to the Group and the Group will make available to each Eligible
Employee, an evidence of coverage summarizing the benefits to which the employee
is entitled and other provisions of this Agreement If any amendment of this Agreement
shall materially affect any benefits described in such evidence of coverage a corrected
evidence of coverage riders or inserts showing the change shall be issued to the
Group
m) Delta at its own expense will have the right and opportunity to examine any individual
for whom claim or request for predetermination of benefits is pending under this
Agreement when and so often as it reasonably may require and to make an autopsy
in case of death where it is not prohibited by law
n) Where applicable herein, the use of the singular shall include the plural the plural the
singular and the use of any gender shall include all genders
o) This Agreement is not to be construed as satisfying any requirement for coverage by
worker's compensation insurance
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p) The Group shall compile and furnish Delta on or prior to the first day of every month
commencing on the effective date a list of all Eligible Employees showing their social
security numbers the dates of hire and if applicable the location code The Group
shall also furnish a monthly list of all persons electing continued coverage pursuant
to PART IV ELIGIBILITY Section 4 Delta agrees to keep all information regarding
the Group confidential
q) This agreement shall be constructed in accordance with and governed by laws of the
State of Colorado Delta agrees to comply with all applicable Federal State and local
laws rules regulations or ordinances and all provisions required thereby to be
included herein are hereby incorporated by reference Delta agrees to indemnify and
hold GROUP harmless from any loss damage or liability resulting from a violation on
the part of Delta of such laws rules regulations or ordinances
r) All obligations of the City of Fort Collins hereunder are expressly contingent upon the
annual appropriation of funds sufficient and intended to carry out the same by t
City Council of the city of Fort Collins in its discretion /)
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PART IV
ELIGIBILITY
Section 1 ELIGIBLE PERSONS
a) Eligible Employees are defined as follows
All full-time permanent active employees working a minimum of twenty (20) hours per
week shall become eligible the first day of the month following thirty (30) days of
employment
Employees who have been absent from work due to strike, lay-off or leave of absence
and who return to work will become eligible on the first day of the month following the
return to work, provided the absence does not exceed six (6) months If an absence
exceeds six (6) months then such employees shall be considered newly hired
employees in every respect and must fulfill the eligibility requirements and application
of deductibles maximum benefit payments and waiting periods Services provided
during the period such employees were not eligible due to strike lay-off or leave of
absence shall not be covered by this Agreement unless the employee or any
dependents have elected continued coverage as provided in the Continued Coverage
Option Rider attached hereto
b) Eligible Dependents are defined as follows
1) The Eligible Employee's lawful spouse
2) The Eligible Employee's unmarried children wholly dependent upon the employee
for support and maintenance until the end of the month to which they attain
nineteen (19) years of age or any unmarried children nineteen (19) years of age
until the end of the month to which they attain twenty-five (25) years who attend an
accredited educational institution on a full-time basis This includes any stepchild
foster child or legally adopted child who lives with the employee in a regular parent -
child relationship
A covered unmarried child reaching the age of nineteen (19) years may continue to
be eligible as a dependent if he is incapable of self-support because of physical
handicap or mental incapacity that commenced prior to reaching age nineteen (19)
and if he is chiefly dependent on the Eligible Employee for support and
maintenance provided proof of such handicap or incapacity and dependency is
submitted within thirty-one (31) days after a request by either Delta or Applicant
and subsequentlyas may be required by either Delta or the Applicant but not more
frequently than annually afterthe handicapped or incapacitated and dependent child
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has attained age twenty-one (21) Upon failure to submit such required proof or to
permit such an examination or when the child ceases to be so incapacitated
coverage with respect to such child shall cease
No one may be covered as a dependent and also as an employee If both parents
are covered as employees children may be covered as dependents under both
employees
Persons in active military service will not be considered as Eligible Dependents
Dependent also means any child for whom the employee or spouse is responsible
for medical or other health care benefits under a Qualified Medical Child Support
Order
c) Eligible Retirees are covered as follows
All Retirees and their eligible Dependents with coverage at the time of retirement may
elect to continue coverage in that plan or switch to the other plan available to the
Group After this time coverage must remain under the same plan Once coverage
is terminated it may not be reinstated
Section 2 ENROLLMENT OF DEPENDENTS
a) You must select the same level of dependent coverage as chosen for medical
coverage
b) Newly acquired dependents who are enrolled in the medical plan provided by this
employer must be enrolled within thirty-one (31) days of acquisition Newborn children
must be enrolled within thirty-one (31) days of birth
c) Any eligible dependents that suffer involuntary loss of coverage through anothersource
will be allowed to enroll with satisfactory proof of coverage loss Such dependents
must be enrolled within thirty-one (31) days of the loss of coverage and must be
enrolled in the medical plan provided by this employer
Section 3 EFFECTIVE DATE OF INDIVIDUAL COVERAGE
a) Coverage for Eligible Employees becomes effective the first day of the month
coincident with or next following the date such persons become eligible as defined in
PART IV ELIGIBILITY Section 1 ELIGIBLE PERSONS
b) Coverage for Eligible Dependents becomes effective on the date the employee's
coverage becomes effective Dependents acquired after the employee effective date
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shall become eligible on the first day of the month following attainment of dependent
status
Section 4 TERMINATION OF INDIVIDUAL COVERAGE
a) Coverage for Enrolled Eligible Employees will terminate on the earliest date of the
following
1) The last day of the month that eligibility is terminated in accordance with the
eligibility rules of this Agreement unless the Eligible Employee elects continued
coverage under the Continued Coverage Option Rider
2) The last day of the month for which Service Fees have been paid
3) The day this Agreement is terminated
b) Coverage for enrolled eligible dependentswdl terminate on the earliest of the following
1) The day the Enrolled Eligible Employee's coverage under which they are covered
terminates in accordance with the above
2) The last day of the month during which the enrolled eligible dependent ceases to
be eligible in accordance with the eligibility rules of this Agreement unless continued
coverage is elected by or on behalf of any dependent under the Continued
Coverage Option Rider
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PART VI DEDUCTIBLE, MAXIMUM AMOUNT AND COORDINATION OF BENEFITS
Section 2 MAXIMUM BENEFIT PAYMENT
Delta will pay up to a maximum of One Thousand Five Hundred ($1,500 00) per calendar
year for each Covered Person
PART VII CONDITIONS UNDER WHICH BENEFITS SHALL BE PROVIDED
Section 1 PAYMENT OF CLAIMS
b) Appeal of a Claim Denied in Whole or in Part
1) Internal Appeal
i) With the exception of a claim appeal that qualifies for Independent
External Review the Employer or his designee(s) shall have authority for
determination of Benefits in any case involving disputed Benefits The
Covered Person may appeal this determination within one hundred and
eighty (180) days by filing a written notice with the Dental Director of
Delta Dental Any written communication should include documents or
records in support of the claim Delta may submit the matter to Delta's
Executive Committee of the Board of Trustees for determination of
Benefits
2) Appeal to request an Independent External Review (only available on
qualified claims)
i) In addition to the Internal Appeal procedures outlined above Covered
Persons have certain rights under Colorado Division of Insurance
Regulation 4-2-21 Covered Persons may request an Independent
External Review of a claim when the above Internal Appeal procedures
result in a final denial AND that final denial is based on one of the
following reasons
• medical necessity,
• effectiveness
• efficiency,
• experimental, or
• investigational
PART V
BENEFITS, LIMITATIONS AND EXCLUSIONS
Subject to the limitations and exclusions hereinafter set forth, the following completed dental services
are Benefits when provided by a dentist (or other person legally permitted to perform such services by
authority of license) and are determined under the standards of generally accepted dental practice to be
necessary THE SPECIFIC DENTAL PROCEDURES ARE SET FORTH IN APPENDIX A -COVERED
SERVICES
Section 1 DIAGNOSTIC, PREVENTIVE AND ADJUNCTIVE BENEFITS
Delta shall pay or otherwise discharge Sixty Percent (60%) of the Dentist's Usual
Customary and Reasonable fees or the fees actually charged whichever is less, or Eighty
Percent (80%) of the Preferred Option Dentist's Fees for the following Covered Services
a) Diagnostic - certain services performed to assist the dentist in evaluating the existing
conditions and determining the dental care required Appendix A Section I
Preventive - certain services performed to prevent the occurrence of dental
abnormalities or disease Appendix A Section II
Adjunctive - certain additional services including emergency palliative treatment
performed as a temporary measure which does not effect a definite cure Appendix A
Section IX
b) Limitations on Diagnostic Preventive and Adjunctive Benefits
1) Benefits for oral examinations and prophylaxis treatment shall not be provided
more than twice each in any twelve-month period except for special need as
determined by Delta Allowance separate from the allowance for oral examination
shall not be made for diagnosis treatment planning or consultation by the treating
dentist, which for purposes of this Agreement are considered components of a
complete examination service
2) Topical fluoride application is a benefit only through age fifteen (15) and only once
in twelve (12) months
3) Benefit for full mouth x-rays is made only after sixty (60) months have elapsed
following any prior provision of payment for full mouth x-rays under any Delta
program Benefit for supplementary bite -wing individual x-rays is provided on
request by the dentist but not more than once every twelve (12) months while the
patient is under any Delta program A panoramic survey (which may include
M1
bitewmg x-rays and/or penapical) is considered a full mouth x-ray for purposes of
this Agreement Total allowance for individual penapical and/or bitewing x-rays
shall not exceed allowance for full mouth x-rays Exception to this Limitation may
be made in documented cases of special need but only as determined by DELTA
4) X-rays and other specific and/or usual diagnostic services associated with
determination of the need for treatment covered by an Amendment or Rider may
be covered only under terms of such Amendment or Rider and only when such an
Amendment or Rider is made a part of this Agreement but only when such
services are included in such Amendment or Rider
5) Payment of a separate charge for examination shall not be made when performed
in conjunction with any covered Adjunctive Service
6) Benefitfor Covered Diagnostic Services may be applied toward the cost of special
diagnostic services or techniques and the patient shall be responsible for the
portion of the dentist's fee in excess of the Delta allowance
7) Benefit for space maintainers shall only be made for premature loss of primary
(deciduous) teeth for children through age thirteen (13)
8) Sealant Benefits are described as topically applied resin composite or other
material used to seal developmental grooves and pits in teeth for the purpose of
preventing dental decay and are available only to Covered Persons underthe age
of fifteen (15)
9) Sealant Benefits include the application of sealants only to intact occlusal surfaces
of permanent molar teeth when those teeth have no canes (decay) and no
restorations on any surface
10) Separate benefit shall not be made for any preparation or conditioning of the tooth
or any other procedure associated with sealant application
11) Sealant Benefits do not include any repair or replacement of a sealant on any
tooth within thirty-six (36) months of its application under this Contract Such
repair or replacement is considered included in the fee for the initial placement of
the sealant
12) Payment of Benefits for Adjunctive Services provided in relation to or as a result
of another category of Covered Services or Covered Services provided under any
Amendment or Rider shall be made at a percentage no greater than the related
category of Covered Services or Amendment or Rider
i[:
Section 2 BASIC RESTORATIVE BENEFITS
Delta shall pay or otherwise discharge Fifty Percent (50%) of the dentist's Usual
Customary and Reasonable fees or the fees actually charged, whichever is less or Sixty
Percent (60%) of the Preferred Option Dentist's Fees for the following Covered Services
a) Basic Restorative - amalgam restorations (fillings) on posterior teeth intraorally cured
resin or plastic restorations (fillings) on anterior teeth and preformed shell crowns for
treatment of carious lesions (visible destruction of hard tooth structure resulting from
the process of dental decay or loss of tooth structure due to fracture) Appendix A
Section III -A
b) Limitations on Basic Restorative Benefits
1) Benefit for the same Covered Basic Restorative Service shall not be provided
more than once in any twelve (12) month period
2) Allowance for amalgam or mtraorally cured resin or plastic restorations may be
made toward the cost of more expensive procedures or materials selected and
the patient shall be responsible for the portion of the dentist's fee in excess of the
Delta allowance
Section 3 ORAL SURGERY ENDODONTIC AND PERIODONTIC BENEFITS
Delta shall pay or otherwise discharge Fifty Percent (50%) of the dentist's Usual
Customary and Reasonable fees or the fees actually charged, whichever is less or Sixty
Percent (60%) of the Preferred Option Dentist's Fees for the following Covered Services
a) Oral Surgery - extractions and certain other surgical services and associated covered
anesthesia and/or related covered services Appendix A Section VIII and IX
End odontic -certain services for treatment of non -vital tooth pulp Appendix A Section
IV
Periodontic - certain services for treatment of gums and bone supporting teeth
Appendix A Section V
b) Limitations on Endodontic and Penodontic Benefits
1) Unless special need is documented benefit for Covered Surgical Periodontic
Services shall not be provided more than once in any thirty-six (36) month period
and for Covered Adjunctive Periodontic Services not more than once in a twenty-
four (24) month period while the patient is an Covered Person
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2) Benefit for pulpotomy/pulpectomy shall be made only for primary (deciduous)
teeth
3) No Benefits shall be provided for teeth retained in relation to an overdenture
4) Nonsurgical penodontal procedures which include any component of prophylaxis
are limited to Part V Section 1 b) paragraph 1)
Section 4 GENERAL LIMITATIONS - ALL SERVICES
a) If an Covered Person selects a service that is not provided for under the terms of this
Agreement or specialized techniques rather than standard services, Delta will pay the
applicable percentage of the fee for the least costly commonly performed Covered
Service and the patient is responsible for the remainder of the dentist's fee
b) When services involving veneers facings or any other cosmetic services posterior to
the first molar are provided allowance shall be limited to the Covered Amount for
Covered Service without veneers facings or cosmetic component, or the service
actually performed whichever is less The patient is responsible for the remainder of
the Dentist's fee
c) If the expenses to be incurred for the performance of Covered Services (except
Covered Diagnostic and Emergency Services) which can reasonably be expected to
total Four Hundred Dollars ($400 00) or less those expenses may be paid Provided
Delta agrees through Predetermination prior to the performance of the service to
accept those expenses as Covered Services If Delta does not so agree through
Predetermination or if a description of the procedures to be performed and an estenses
imate
of the Dentist's charges are not submitted in advance then the amount of exp
included as Covered Services will be determined by Delta, taking into account alternate procedures services or courses of treatment based upon professionally endorsed
standards of dental care
d) Local anesthesia is considered a component of any procedure in which it is used
e) The Covered Amount for a Covered Service started but not completed shall be limited
to the amount determined by Delta
f) A temporary dental service will be considered an integral part of a complete dental
service rather than a separate service and separate payment shall not be made for a
temporary service unless otherwise included as a Covered Service of this Agreement
g) Allowance for assistant surgeon when determined by Delta to be a Covered Benefit
shall not exceed 20% of the surgeon's fee for the same Covered Service
M
Section 5 EXCLUSIONS - The following services are not benefits
a) Services for injuries or conditions which are compensable under Worker's
Compensation or employer's liability laws no-fault auto insurance or services which
are provided to the Covered Person by any federal or state government agency or are
provided without cost to the Covered Person by any municipality county or other
political subdivision or any services for which the Covered Person would have no
obligation to pay in absence of this coverage except as such exclusion may be
prohibited by law such as Medicaid
b) Any Covered Service or any portion thereof started during any period when the person
was not eligible for such service under this Agreement
c) Services for treatment of congenital (present at birth) or developmental (following birth)
malformations except mtraoral dental services for treatment of a condition which is
related to or developed as a result of cleft lip and/or cleft palate unless otherwise
included as a Covered Service of this Agreement
d) Services for cosmetic reasons
e) Services for restoring tooth structure lost from wear or for any services related to
protecting altering correcting stabilizing rebuilding or maintaining teeth due to
improper alignment occlusion or contour or for periodontal stabilization
f) Habit appliances night guards occlusal guards athletic mouth guards and
gnathological (jaw function) services bite registration or analysis or any related
services (except as covered under provisions of an Amendment or Rider)
g) Pre -medication analgesia hypnosis or any other patient management services(except
covered anesthetic services)
h) Charges for prescription drugs
i) Experimental procedures or any procedures other than those Covered Services for
which the prognosis is good Any procedures done in anticipation of future need
(except Covered Preventive Services)
j) Hospital costs and any additional fees charged by the dentist or hospital for hospital
services visits or charges for use of any facility
k) Anesthesia other than general anesthesia intravenous sedation or analgesia
administered in connection with Covered Oral Surgery Services (See PART V
BENEFITS LIMITATIONS AND EXCLUSIONS Section 3 Oral Surgery)
iE
1) Extraoral grafts (grafting of tissues or other substances from outside the mouth to or
into oral tissues) augmentations or implants and/or any associated appliances
Removal of implants or any services associated therewith
m) Orthodontic services including any related diagnostic preventive or interceptive
services (surgical and other treatment of malalignment of teeth and/orjaws) except as
covered under provisions of an Orthodontic Amendment or Rider Myofunctional
therapy or speech therapy
n) Services forthe treatment of any disturbances of the temporomandibularloint Oawjoint)
facial pain or any related conditions including any related diagnostic, preventive or
interceptive services (except as covered under provisions of an Amendment or Rider)
o) Services not performed in accordance with the laws of the State of Colorado services
performed by any person other than a person authorized by license to perform such
services or services performed to treat any condition other than an oral or dental
disease, malformation abnormality or condition
p) Oral hygiene instructions or dietary instructions
q) Completion of forms providing diagnostic information or records or duplication of x-
rays or other records
r) Replacement of lost stolen or damaged appliances
s) Preparation for placement or replacement removal or repair, or any other procedure
related in any way to any procedure or service not included in Covered Services
t) Any services not specifically included in Covered Services
u) Services to the extent that payment forwhich underthis Agreement is prohibited by any
law of thejunsdiction in which the Covered Person resides at the time the expenses are
incurred
v) Services for which charges would not have been made if this coverage had not existed
except for services as provided under Medicaid
w) Services for which legal payment obligations have been reduced due to a professional
or courtesy discount, or for services by a relative as the provider
x) Services which result from an act of declared or undeclared war or armed aggression
20
y) Services which result whether the insured person is sane or insane from an
intentionally self-inflicted injury or sickness
z) Any payable expense under any other group or individual plan medical or dental plan
whether claimed or not
aa) Charges for failure to keep a scheduled visit with your Dentist
bb) Charges for Special Restorative are not covered expenses
cc) Charges for Prosthodontics are not covered expenses
21
PART VI
DEDUCTIBLE, MAXIMUM AMOUNT AND COORDINATION OF BENEFITS
Section 1 DEDUCTIBLE
Delta shall not be obligated to pay in whole or in part the first Twenty -Five Dollars ($25 00)
of fees for Benefits received by a Covered Person during the calendar year of the
Agreement Fees shall be computed on the basis of the Preferred Option Dentist's Fees by
a Preferred Option Dentist and the Covered Amount for all other Dentists If a patient
received seances from a Preferred Option Dentist or a Non -Preferred Option Dentist, the
deductible will not apply to Diagnostic and Preventive Services The Twenty -Five Dollar
($25 00) annual deductible is limited to Fifty Dollars ($50 00) per family
Section 2 MAXIMUM BENEFIT PAYMENT
Delta will pay up to a maximum of Four Hundred Dollars ($400 00) per calendar year for
each Covered Person
Section 3 COORDINATION OF BENEFITS
a) If an Covered Person is entitled to coverage under two or more plans then the benefits
of this Agreement shall be coordinated with other plan benefits
"PLAN" means any plan providing dental care benefits under group blanket or
franchise coverage or service type plans or other group pre -paid plans or coverage
under any governmental plan or required by laws or "No -Fault" motor vehicle
insurance
b) Order of Benefit Determination if the other coverage is by a dental insurance policy or
prepaid dental care program
1) The policy or program covering the patient as an employee shall be primary over
the policy or program covering the patient as a dependent
2) For dependent children's expenses the order of benefit determination shall be as
follows
(a) The policy of the parent whose birthday (excluding year of both) occurs
earlier in the year shall be primary or
22
(b) If the parents are separated or divorced the policy of the parent who is
ordered by court decree to take financial responsibility for dental expenses
shall be primary or
(c) The policy of the parent with custody is primary and if said parent has
remarried, the step -parent's plan is secondary and the plan of the parent
without custody pays third
3) If the above rules do not establish an order of benefit determination the plan that
has covered the person for the longer period of time shall be primary with the
following exception
The plan covering the person as a laid -off or retired employee or dependent of
such person shall be determined after the benefits of any other plan covering the
person or employee
4) Any group plan that does not contain a coordination of benefits provision is
automatically primary
If this plan is primary as provided above this plan shall provide Benefits without regard
to benefits provided by any other plan If this plan is secondary, this plan will provide
benefits which together with the other plan(s) will not exceed 100% of the covered
dental expense or this plan's maximum benefit whichever is less
23
PART VII
CONDITIONS UNDER WHICH BENEFITS
SHALL BE PROVIDED
Section 1 PAYMENT OF CLAIMS
a) "Covered Services will not include and no payment will be made for expenses incurred
for the performance of any dental service not provided for in this Agreement including
any attached Appendix Amendment or Rider unless Delta agrees to accept such
expenses as covered services To submit the expenses to Delta for consideration the
dental service must be identified in terms of the American Dental Association Uniform
Code on Dental Procedures and Nomenclature and/or by narrative description If
expenses incurred for a dental service not provided for in this Agreement are accepted
by Delta the Benefit for the dental service will be determined by Delta and will be
consistent with those for dental services listed in this Appendix and in PART V
BENEFITS LIMITATIONS AND EXCLUSIONS
In any event expenses incurred for dental services which do not have uniform
professional endorsement will not be accepted by Delta as Covered Services
b) The Employer or his designee(s) shall have authority for determination of Benefits in
any case involving disputed Benefits The Covered Person may appeal this
determination by filing a written notice with the Dental Director in which event the
matter may be submitted to the Executive Committee of Delta for determination of
Benefits Any matter relating to the necessity, appropriateness or adequacy of covered
services provided or to be provided under this Agreement may be referred to a peer
review committee of the appropriate dental society or association which will accept
jurisdiction and Delta agrees to be bound by the decision of such a peer review
committee
c) Payment for completed Covered Services
1) provided by a Participating Dentist or a Preferred Option Dentist shall be made
directly to the Dentist upon receipt of claim or claims signed by the Dentist for
such services
2) provided by a dentist who is not a Participating Dentist or a Preferred Option
Dentist shall be made to the Eligible Employee upon receipt of claim or claims
signed by the dentist for such services and shall not be assignable Since Delta
does not pay a non -participating dentist the Covered Person shall be liable to the
dentist for the cost of service
24
n) When a claim qualifies for External Review, Delta will mad the Covered Person
a notice that explains their rights to request an Independent External Review of
the denied claim In addition to the notice the Covered Person will receive the
required form for submitting this request
ORTHODONTIC BENEFIT RIDER
3) The maximum amount payable by Delta for all Orthodontics rendered to each
Covered Person shall be One Thousand Five Hundred Dollars ($1 500 00) per
lifetime and the limitations on the maximum amount payable during the calendar
ear if any specified in the attached Contract shall not apply to Orthodontic
All other provisions of this Agreement shall remain as previously stated
DELTA DENTAL PLAN OF COLORADO
By
Authorized Signature
On December_5, 2001
DATED JANUARY 1 2002
CITY OF FORT COLLINS
By
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3) provided by a dentist in another state or country shall be made directly to the
dentist unless assigned to the employee, upon receipt of claim or claims signed
by the dentist for such services
4) Delta shall not be obligated to pay claims submitted more than fifteen (15) months
after the date of providing the service If a claim is denied due to a Participating
Dentist's failure to make timely submission the Covered Person shall not be liable
to such dentist for the amount which would have been payable by Delta
Section 2 EXTENDED COVERAGE
All Benefits shall terminate for any Covered Person in the event that this Contract is
terminated or such person ceases to be eligible under the terms of this Contract and no
further care or services shall be provided under this plan except completion of any single
procedure in progress where work has commenced prior to termination of coverage
Delta shall authorize Attending Dentist's Statement for Benefits when satisfied from the
Attending Dentist's Statement and other data that
a the patient is a Covered Person hereunder provided, however, that Delta may
determine such eligibility on the basis of the most current list of Eligible Employees
received by Delta
b the services proposed are Benefits under this Contract and
c the total fee to be charged for such services to both Delta and Covered Person do
not exceed the dentist's Usual Customary and Reasonable fees Such
authorization shall be for a reasonable period up to a maximum of sixty (60) days
but shall not be required to extend beyond termination of the patient's eligibility and
maybe revoked upon notice of such termination In no event shall an authorization
period extend beyond the termination date of this Agreement
Delta shall make no payment for any services provided to a patient who is not a
Covered Person hereunder at the time of providing the service except to the extent of
services provided during unrevoked period of authorization issued by Delta pursuant to
PartI II section 7 rand Part IV of this Agreement and except for completion of single
procedures which were commenced at the time a patient was eligible or was entitled
Benefits by reason of such authorization Applicant shall reimburse Delta for any
erroneous payments made as a result of incorrect eligibility reporting by Applicant
25
Section 3 AVAILABILITY OF DENTIST
While an Covered Person may elect the service of any licensed dentist neither Delta
nor Applicant undertakes to guarantee the availability of any particular dentist
Section 4 RIGHT TO INFORMATION AND RECORDS
As a condition precedent to determination of benefits hereunder, Delta shall be entitled
to receive to such extent as may be lawful from any attending or examining dentist, or
from any attending or examining dentist, or from hospitals or clinics in which a dentist's
care is provided such information and records relating to attendance to or examination
of or treatment proposed or provided to an Covered Person as may be required by Delta
in the administration of such claims or to require that an Covered Person be examined
by a dental consultant retained by Delta in or near his community or residence
provided however that Delta shall in every case hold such information and records as
confidential
Section 5 CLAIM FORMS
Delta shall prepare and furnish to each Participating Dentist and to any other Dentist or
Covered Person on request a standard form to complete and submit to Delta at the
address shown herein
Delta shall advise Participating Dentists as follows
a to complete and submit a standardized Attending Dentist's Statement (ADS) prior
to providing service showing the Covered Person's dental needs and the treatment
necessary in the professional judgement of the Dentist
b to notify the patient of all actions taken by Delta with respect to such Attending
Dentist's Statement and
c that such ADS need not be submitted prior to providing of services in the case of
emergency service or in the case of brief routine procedures normally completed in
one appointment
Section 5 SUBROGATION Delta is entitled to enforce by its direct suit, or as co -plaintiff with
Eligible Employee the Covered Person's claim against any third party to the extent of
benefit paid for or on behalf of Eligible Employee by Delta When Delta provides
benefit payments for injuries sustained by an Eligible Employee and the Eligible
Employee subsequently obtains a settlement from a third party which includes such
costs the Eligible Employee is obligated to refund to Delta the amount equal to the
benefit payment made to or on behalf of the Eligible Employee The Eligible Employee
shall upon request execute and deliver such instrument or papers as may be required
and do whatever else is necessary to carry out this provision
26
APPENDIX A - COVERED SERVICES
Covered Services include only those specific procedures listed
under each category They do not include any or all procedures
which could be considered to fall under each category Subject to
all contract limitations and exclusions
I Diagnostic
Clinical Oral Examinations
Initial
Periodic
Emergency
Radiographs
Complete Series (full mouth) -
Intraoral/Panoramic
Intraoral or Extraoral Dental Single
Film
Bitewings - not in addition to Complete
Series
Sialography
Cephalometric - only in conjunction with
covered orthodontic services
TMJ surrey - single procedure including
all necessary films - only in
conjunction with covered TMJ/MPD
services
Tests and Laboratory Services
Diagnostic Casts - not in conjunction with
denture
Histopathologic Examination (microscopic
examination of biopsy specimen)
Pulp vitality tests - not in conjunction
with examination
11 Preventive
Dental Prophylaxis - to include removal of all
deposits and/or stains and polishing as
a single complete service
Topical Fluoride Treatment - single office
procedure (through age fifteen (15) only)
Space Maintainer - passive appliance including
recementation - primary teeth only
11 Preventive (Cont)
Sealants - topically applied resin composite or other
material used to seal developmental grooves
and pits in teeth for purpose of preventing
dental decay
III Restorative (to include tooth preparation any special
preparations bases liners conditioning finishing polishing
or other related procedures as components of a single
complete service)
A Restorative - Basic
Amalgam Restorations
One, two three surface
four or more surface
Silicate Restorations - per tooth
Resin Restorations (filled or unfilled) -
antenor teeth
One two three surface
Four or more surface or incisal angle
Prefabricated Crown (resin or stainless
steel)
Sedative Filling - not in conjunction with
other restoration on same tooth
Pin Retention - per tooth in addition to
Amalgam or Resin Restoration
Temporary (fractured tooth) - not in
conjunction with any laboratory
processed restoration
IV Endodontics - excluding final restoration
Pulp Cap - direct - exposed pulp only
Pulpotomy or Pulpectomy - primary teeth only
Root Canal Therapy - with open/drain - single
procedure
One two three canal
Four or more canal
Apexification or Recalcification
Penapical Services
Apicoectomy - with or without retrograde
filling and/or apical curettage -
single procedure
Root Amputation - not in addition to hemisection
Hemisection - with removal of any roots - single procedure
Appendix A Page 2
V Periodontics
Surgical Services
Gingivectomy or Gingivoplasty
Gingival Curettage - to include root
planing per quadrant - with or
without flap entry - single procedure
Osseous Surgery
Osseous Graft
Pedicle or Free Soft Tissue Graft
Apically Repositioned Flap Procedure
Adjunctive Services
Root Planing - per quadrant - not in
addition to curettage - to include
scaling/polishing as a single
complete service
Other Periodontal Services
Periodontal maintenance following active
therapy - single procedure
Unscheduled dressing change
VI Oral Surgery
Extractions - including exposed residual roots
Surgical Extractions - including submerged
tooth fragments
Alveoloplasty - surgical preparation for
denture
Vestibuloplasty (ridge extension for denture) -
secondary epithelialization only - not to include grafts
implants augmentations or any tissue reattachment
except mucosa
Excision of Oral Inflammatory Lesion Tumor
Cyst Neoplasm Exostosis Hyperplastic Tissue or
Pericoronal Gingiva
Incision and Drainage - soft tissue - etraoral or extraoral -
oral lesion only
Treatment of Fractures - maxilla, mandible
alveolus
Other Surgical Procedures
Maxillary sinusotomy or Fistula Closure
Removal of foreign body or sequestrum
Tooth Reimplantation and/or stabilization of
tooth or alveolus following trauma
Exposure of Tooth - aid eruption or
orthodontics
Appendix A Page 3
VI Oral Surgery (Cont)
Frenulectomy or transseptal fiberotomy
Biopsy of Oral Tissue - soft or hard
Treatment of salivary gland or duct
Repair of traumatic wound
VII Adjunctive General Services
Palliative (emergency) treatment - minor
procedure
Anesthesia and related services except local
anesthesia - only in conjunction with
covered oral surgery (VIII Oral Surgery
above)
General Anesthesia
Intravenous Sedation - in lieu of general
anesthesia associated with covered
oral surgery
Analgesia - in lieu of general anesthesia
with covered oral surgery
Desensitize root surface - except restoration
Treatment of unusual postsurgical complication
- following covered surgical service only
Consultation (other than practitioner providing
treatment) - when requested by
attending dentist or Delta
Appendix A Page 4
CONTINUED COVERAGE OPTION RIDER
In consideration of the payment specified in PART I, PREFERRED OPTION ADMINISTRATIVE
AGREEMENT, Section 3 of the Agreement and subject to all of the terms and conditions thereof
Delta agrees to provide benefits to persons who elect continued coverage pursuant to this Rider
1 For the purposes of this Rider, each of the following shall constitute a "Qualifying Event"
(a) Termination of an Eligible Employee's employment with the Group (other than for gross
misconduct), or a reduction in the number of hours worked by the Eligible Employee to less
than the minimum number of hours required under PART IV, ELIGIBILITY, Section 1 a)
of the attached Agreement
(b) Death of an Eligible Employee
(c) Divorce or legal separation from an Eligible Employee
(d) An Eligible Employee becoming entitled to Medicare benefits
(e) A dependent child ceasing to meet the definition of a dependent child contained in PART
IV, ELIGIBILITY, Section 1 , b) of the attached Agreement
2 Eligible Employees whose coverage under this program is terminated by reason of Qualifying
Event described in paragraph 1 (a) of this Rider may elect to continue coverage for themselves
and their Eligible Dependents for up to eighteen (18) months following the month in which the
Qualifying Event occurs
3 Eligible Dependents whose coverage under this program is terminated by reason of any of the
Qualifying Events described in paragraph 1 (b) through (e) of this Rider may elect to continue
their coverage for up to thirty-six (36) months following the month in which the Qualifying Event
occurs
4 After COBRA coverage begins the employee may add a newborn child an adopted child or a
child who has been placed with the employee for adoption and for whom the employee has
financial responsibility The employee must notify the employer in writing within thirty-one (31)
days of the birth or placement in order to add the child to the COBRA coverage A child born
adopted or placed for adoption and enrolled as indicated will have the same COBRA rights as
any other dependents covered by the plan before the event that triggered COBRA coverage
5 Any eligible employee or dependent who is eligible for COBRA continuation coverage who is
disabled and determined to be eligible for Social Security disability benefits at the time of
termination of employment or reduction of hours may elect to extend coverage for themselves
and their dependents for up to an additional eleven (11) months following the eighteen (18)
month extension allowed for the initial Qualifying Event This right also applies if the eligible
employee or dependent is totally and permanently disabled at any time during the first sixty (60)
days of continuation coverage The employee or dependent must notify the employer in writing
of the Social Security disability determination within sixty (60) days of the date it is issued and
before the end of the initial eighteen (18) month COBRA coverage period The employee or
dependent must also notify the employer within thirty (30) days of the date of any final
determination by the Social Security Administration that the employee or dependent is no longer
disabled
6 Eligible Employees or Eligible Dependent whose coverage under this Continued Coverage
Option Rider would otherwise terminate due to their becoming covered under another group
plan may continue coverage under this Rider if the new group plan would exclude coverage for
a pre-existing condition Coverage under this Rider maybe continued until the earlier of
(a) The end of the Maximum Period of coverage for which the initial Qualifying Event provided
coverage or
(b) The date on which the pre-existing condition becomes covered under the new group plan
The new plan must count the months for which the Qualified Beneficiary had coverage under
COBRA for the pre-existing condition
7 If a Qualifying Event described in paragraph 1 (b) (c) (d) or (e) occurs during the eighteen (18)
months after the date of the Qualifying Event described in paragraph 1 (a) a Qualified
Beneficiary may continue coverage until thirty-six (36) months after the initial Qualifying Event
8 In the case of a Qualifying Event as described in paragraph 1 of this Rider a Qualified
Beneficiary must notify the Employer within sixty (60) days of the occurrence of the Qualifying
Event The Employer will then have fourteen (14) days to provide the Qualified Beneficiary with
information concerning continuation coverage and rates The Qualified Beneficiary will then
have sixty (60) days to elect to continue coverage The first monthly payment must be received
by the Employer within forty-five (45) days of the date the Qualified Beneficiary elects to
continue coverage the payment must include all monthly payments due at that time If notice
by the Employee is not received by the Employer within sixty (60) days of the Qualifying Event
the otherwise Qualified Beneficiary will not be eligible for continuation coverage
9 Continuation coverage elected by a person under this Rider shall also be effective as of the first
day of the month following the applicable Qualifying Event described in paragraph 1 above
However benefits shall not be available to a person electing continuation coverage before the
group furnishes Delta with the data about such person required in PART III, GENERAL TERMS
AND CONDITIONS, Section 6 (p)" of the Agreement along with all dues then currently
payable for such person as stated in PART I. PREFERRED OPTION ADMINISTRATIVE
AGREEMENT, Section 3 of the Agreement
10 Continuation coverage as provided under paragraph 1 of this Rider will terminate on the earliest
of the following dates as applicable
(a) The period of continuation coverage specified in paragraphs 2 through 7 expires
(b) This Agreement terminates
(c) The Group fails to pay dues for the person as specified in PART I, PREFERRED OPTION
ADMINISTRATIVE AGREEMENT, Section 3 of the Agreement
(d) The person becomes entitled to Medicare coverage
(e) After election of COBRA the person becomes first enrolled for dental benefits under
another group dental plan as an employee or dependent except as described in paragraph
6 above
AMENDMENT TO AGREEMENT
GROUP #1858
The Agreement dated January 1 1999 as amended between CITY OF FORT COLLINS and DELTA
DENTAL PLAN OF COLORADO is hereby further amended effective January 1 2002 as follows
Section 3 SERVICE FEE AND CLAIMS REIMBURSEMENT - On the tenth (10th) twentieth (20th),
and thirtieth (30th) day or the last business day closest to such date of each month Delta
will notify the Group of the total claims paid for the specified period The Group will make
a prompt transfer of funds to Delta to cover such disbursements as they become due and
payable upon receipt of said notification In addition the Group agrees to reimburse to
Delta a monthly Service Fee of $2 82 per eligible employee
PART IV ELIGIBILITY
Section 1 ELIGIBLE PERSONS
All full-time permanent active employees working a minimum of twenty (20) hour per week
shall become eligible the first day of the month following thirty (30) days of employment
Employees who have been absent from work due to strike, lay-off or leave of absence and
who return to work, will become eligible on the first day of the month following the return
to work provided the absence does not exceed six (6) months If an absence exceeds six
(6) months, then such employees shall be considered newly hired employees in every
respect and must fulfill the eligibility requirements and application of deductibles, maximum
benefit payments and waiting periods The following exception applies
Delta Dental Plan of Colorado complies with all regulation related to the Uniformed
Services Employment and Reemployment Rights Act (USERRA) for employees called to
active duty in the uniformed services Employees who return to active employment are
eligible to enroll as if there had been no leave of absence for uniformed service provided
they are still in an eligible class of employee as defined by the group In addition, USERRA
allows for employees to elect continuation of coverage when coverage would otherwise
terminate due to an absence to serve in the uniformed services
Services provided while an employee is not eligible, due to their leave of absence, shall
not be covered by this Contract, unless the employee or any dependent elects continued
coverage as provided in the Continued Coverage Option Rider attached hereto or
according to USERRA where applicable
PART VII CONDITIONS UNDER WHICH BENEFITS SHALL BE PROVIDED
Section 1 PAYMENT OF CLAIMS
b) Appeal of a Claim Denied in Whole or in Part
1) Internal Appeal
i) With the exception of a claim appeal that qualifies for Independent
External Review the Employer or his designee(s) shall have authority for
determination of Benefits in any case involving disputed Benefits The
Covered Person may appeal this determination within one hundred and
eighty (180) days by filing a written notice with the Dental Director of
Delta Dental Any written communication should include documents or
records in support of the claim Delta may submit the matter to Delta's
Executive Committee of the Board of Trustees for determination of
Benefits
2) Appeal to request an Independent External Review (only available on
qualified claims)
i) In addition to the Internal Appeal procedures outlined above Covered
Persons have certain rights under Colorado Division of Insurance
Regulation 4-2-21 Covered Persons may request an Independent
External Review of a claim when the above Internal Appeal procedures
result in a final denial AND that final denial is based on one of the
following reasons
• medical necessity
• effectiveness
• efficiency
• experimental, or
• investigational
iQ When a claim qualifies for External Review, Delta will mail the Covered Person
a notice that explains their rights to request an Independent External Review of
the denied claim In addition to the notice the Covered Person will receive the
required form for submitting this request
All other provisions of this Agreement shall remain as previously stated
DELTA DENTAL PLAN OF COLORADO
By -��,--
Authorized Signature
On December 5. 2001
DATED JANUARY 1 2002
CITY OF FORT COLLINS
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PART I
PREFERRED OPTION ADMINISTRATIVE AGREEMENT
DELTA DENTAL PLAN OF COLORADO
DELTA GROUP #1858
Section 1 PARTIES -The parties to this Agreement are CITY OF FORT COLLINS herein called the
"Group " "Applicant " or "Employer" and Colorado Dental Service Inc a not for profit
Colorado Corporation d/b/a Delta Dental Plan of Colorado herein called "Delta"
Section 2 TERM -The term of the Agreement is from January 1 1999 to December 31, 1999 and for
successive one-year periods thereafter unless terminated as herein provided
Section 3 SERVICE FEE AND CLAIMS REIMBURSEMENT - On the tenth (10th) twentieth (20th)
and thirtieth (30th) day or the last business day closest to such date of each month Delta
will notify the Group of the total claims paid for the specified period The Group will make
a prompt transfer of funds to Delta to cover such disbursements as they become due and
payable upon receipt of said notification In addition the Group agrees to reimburse to
Delta a monthly Service Fee of $2 55 per eligible employee
Section 4 Changes - This Agreement may not be changed altered or terminated except in
accordance with PART III GENERAL TERMS AND CONDITIONS of this Agreement
Section 5 BENEFITS - Delta will provide to the Enrolled Eligible Employees and their enrolled eligible
dependents the Benefits as described in PART V, BENEFITS LIMITATIONS AND
EXCLUSIONS of this Agreement
Section AGREEMENT-PARTI ADMINISTRATIVE AGREEMENT PARTII DEFINITIONS PART
III GENERAL TERMS AND CONDITIONS PART IV ELIGIBILITY, PART V BENEFITS
LIMITATIONS AND EXCLUSIONS PART VI DEDUCTIBLE MAXIMUM AMOUNT AND
COORDINATION OF BENEFITS PART VII CONDITIONS UNDER WHICH BENEFITS
SHALL BE PROVIDED and the attached appendices and riders constitute the entire
Contract of the parties The Agreement is binding upon the parties and their respective
successors and assigns
1
Section 7 SIGNATURES - When accepted by the President of Delta Dental Plan of Colorado and the
Authorized Officer of the Group this Agreement becomes binding and effective as of
January 1 1999
Countersigned
Accepted
DELTA DENTAL PLAN OF CCOLD O CITY OF FORT COLLINS , n C�
BY e"
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PART II
DEFINITIONS
For the purpose of this Agreement the following definitions shall apply
Section 1 APPLICANT means the Group or Employer for whose members or employees dental
benefits are being provided
Section 2 ADMINISTRATIVE AGREEMENT means this agreement referenced in PART I Section
6 between DELTA and the Applicant and the attached appendices and riders if any This
Agreement constitutes the entire agreement between the parties
Section 3 PARTICIPATING AND NON -PARTICIPATING DENTIST
a) Participating Dentist means a dentist who is licensed to practice by the State of
Colorado has executed a Participating Dentist Agreement with Delta and agrees to
render dental care to Covered Persons in accordance with standard terms and
conditions applicable to Dentist participation in Delta prepaid dental care programs as
established by the Board of Trustees of Delta
b) Non -Participating Dentists means a dentist licensed to practice by the State of Colorado
who has not executed a Participating Dentist Agreement with Delta
Section 4 PREFERRED OPTION DENTIST means a dentist licensed to practice by the State of
Colorado who meets the criteria for the DELTA Preferred Option program and has made
a special agreement with Delta to participate in that program
Section 6 COVERED SERVICES means the dental procedures as set forth in AppendixA - Covered
Services attached hereto and made a part of this Agreement
Section 6 BENEFITS means those dental services which are available under the terms of this
Agreement as specified in PART V BENEFITS LIMITATIONS AND EXCLUSIONS
Section 7 Each of the words in the term USUAL CUSTOMARYAND REASONABLE as used herein
shall have the following meanings
a) USUAL A "usual fee" for a private patient is a fee charged or offered and received by
an individual dentist or group of dentists i e his/her or their own usual fee However
if a dentist or group of dentists charge a lower fee to patient(s) who are members of any
individual or group dental care program for the same or similar service or procedure
the ' usual fee shall be deemed to be the lowest fee charged or offered and received
K
The "usual fee" shall not be affected by fees accepted for patients covered by non-
commercial programs funded by public or charitable funds primarily intended to assist the
poor or disadvantaged or those occasional instances where professional courtesy
discounts are given or fees waived or discounted in case of financial hardship
Fees which are established by a bona fide arm's length agreement between a participating
dentist and any third -party payor under a prepayment insurance or health care service
corporation program shall not be considered to "regularly" or "usually" charge and
therefore shall not affect a participating dentist's "usual fee " If so requested by Delta it
shall be the responsibility of the participating dentist to document the existence of a "bona
fide arm's length agreement" between the dentist and such third -party payor in order for
the dentist's fees charged to such payor to be considered to be not "regularly or usually
charged " This interpretation shall not be construed to alter the following well established
policies of Delta
1 The fee considered to be the participating dentist's usual fee for a particular
dental procedure shall in no event be more than the lowest fee charged or
offered and received by the same dentist or group of dentists for prepayment or
indemnity insurance healthcare service corporation programs except as
specified immediately above, or for uninsured patients
2 Fees which are advertised shall be made available to Delta -eligible patients if
lower than the participating dentist's accepted filed fees
3 Offers arrangements or agreements by which a participating dentist waives any
or all of the co -payment or deductible chargeable under the terms of a dental
prepayment insurance or healthcare service corporation program shall be
considered in determining what constitutes the dentist's "usual fee "
b) CUSTOMARY A fee is customary when it is within the range of usual fees charged
and received by Participating Dentists within the same geographic area forthe same
Covered Service
c) REASONABLE A fee is reasonable if it is usual and customary, or if it falls above
customary if it is justifiable considering special circumstances or extraordinary
difficulty of the case in question
Section 8 PREVAILING FEE is the fee for a single procedure which satisfies the majority of dentists
in Colorado and is determined by Delta based upon confidential fee listings from
Participating Dentists (the 51st percentile)
0