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HomeMy WebLinkAbout118550 R W BECK INC - CONTRACT - RFP - P689 UTILITIES STRATEGIC PLANNING INITIATIVE (4)_..:OFESSIONAL SERVICES AGREEML THIS AGREEMENT made and entered into the day and year set forth below, by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and R.W.BECK, INC., a corporation, hereinafter referred to as "Professional". WITNESSETH: In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Scope of Services. The Professional agrees to provide services in accordance with the scope of services attached hereto as Exhibit "A", consisting of five (5) pages, and incorporated herein by this reference. 2. Time of Commencement and Completion of Services. The services to be performed pursuant to this Agreement shall be initiated within thirty (30) days following execution of this Agreement. Services shall be completed no later than July 30, 1999. Time is of the essence. Any extensions of the time limit set forth above must be agreed upon in writing by the parties hereto. 3. Early Termination by Citv. Notwithstanding the time periods contained herein, the City may terminate this Agreement at any time without cause by providing written notice of termination to the Professional. Such notice shall be delivered at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this Agreement shall be effective when mailed, postage prepaid and sent to the following addresses: 1 PSA 10/97 SCOPE OF SERVICES WORK PRODUCTS The work products for this task will include: ■ Initial project library ■ Supplemental information request ■ Roster of candidates for staffing Fort Collins' internal project teams. ■ Dates and meeting/work space arrangements for identified site visits ■ Agenda and participants in Task 3.0 Strategic orientation ■ Schedule for Task 4.0 interviews TASK 3.0 PROVIDE STRATEGIC ORIENTATION OBJECTIVE In this task, R. W. Beck educates Fort Collins' policymakers, senior managers, and project team members about the expected results, process design and their respective roles in the Strategic Planning Initiative. Beck and the Strategic Decisions Group build understanding of national trends in utility restructuring, the competitive issues facing Fort Collins Utilities and the Utilities' current performance in areas that are critical to continued success in a more competitive business environment. DESCRIPTION R.W. Beck will conduct a Strategic Orientation Meeting of 4 to 6 hours duration in Fort Collins. The first 1 to 2 hours will be used to introduce the Strategic Planning Initiative as well as to answer questions and address any identified concerns. The meeting will be attended by the Strategic Decisions Group, senior and mid -level managers, other identified project participants and policymakers (City Council, Power Board and Water Board members will be invited to attend). During the balance of the meeting, R. W. Beck consultants will facilitate the transfer of information on electric utility re -regulation and competitive forces developing in the water utility industry. The purpose of the task is to come to a common understanding of the market environment in which Fort Collins can expect to operate. A conceptual description of the market environment will be developed for use in succeeding tasks. WORK PRODUCTS The work products for this task will include: in Agendas, presentations, and facilitated discussions. ■ A conceptual description of the Utilities' market environment ■ A brief letter report documenting high level results of the orientation meeting. TASK 4.0 ASSESS FORT COLLINS' COMPETITIVE SITUATION AND PERFORMANCE OBJECTIVE In this task, R. W. Beck conducts an initial assessment of Fort Collins' current performance and capabilities, identifying competitive strengths, limitations and recommendations for improvement. The assessment will identify priority areas of P:\COMMON\EXHIH[TA.DOC 12/18/98 R. W. Beck 3 SCOPE OF SERVICES interest where specific actions can be taken immediately, with little or no additional analysis. It will also identify those priority areas of interest that require further analysis and consideration as part of the strategic planning process. The competitive assessment will be conducted at a "reconnaissance" level, gauging Fort Collins' performance and capability to perform in the following critical areas: ■ Customer services, market understanding, marketing and sales ■ Governance and organization structure ■ Organization and human resource development ■ Business planning and performance management ■ Financial planning, budgeting and cost management ■ Infrastructure planning, development, operation and maintenance ■ Management information and support services DESCRIPTION R. W. Beck will review available written materials relating to organizational performance, and will conduct additional activities to obtain input from Utilities managers, employees, key customers, and representatives of the community at large. Data from these activities will be summarized, presented to the Strategic Decisions Group for review, and used as the basis for developing the detailed work plan for the Strategic Planning Phase (Tasks 5.0 through 7.0). Beginning on the day following the Strategic Orientation meeting, Beck's consultants will conduct up to 20 individual and small group interviews of approximately 1 hour each with City Council and Utilities Board representatives, the City Manager and all senior managers reporting directly to the Utilities General Manager. These interviews will seek input on the Utilities' current situation, future vision, mission, challenges, and organizational values, as well as gauge attitudes regarding customer -facing functions. In addition, Beck's consultants will provide consultation to Fort Collins in the preparation, conduct and analysis of an employee survey and employee focus group meetings. Beck will conduct a key customer focus group meeting and a focus group meeting of community leaders. Beck will compile all of the information obtained from these activities for use in the competitive assessment and subsequent tasks. Specific activities will include: ■ Review documents received in response to the Requests for Information submitted in Tasks 1.0 and 2.0 ■ Prepare interview guides, and outside focus group agendas. Consult with Fort Collins in the development, conduct and analysis of the employee survey and focus group meetings. Fort Collins will conduct a written survey of Utilities' employees and up to 4 focus group meetings of 10 to 12 employees each, selected from throughout the organization ■ Conduct a focus group meeting of 10 to 12 representatives from among the Utilities' key accounts ■ Conduct a focus group meeting of 15 to 20 representatives from neighborhood associations and similar organizations ■ Analyze results of surveys, interviews, and focus groups P:\COMMON\EXHIBITA. OOC 12/18/98 R. W. Beck 4 SCOPE OF SERVICES ■ Prepare a summary written report of key findings and recommendations ■ Presentation of findings and recommendations to a combined meeting of the electric and water Boards. WORK PRODUCTS The work products for this task will include: ■ Interview guides, and focus group agendas ■ Analysis and written summary of findings and recommendations ■ List of "quick win" actions that can be implemented with little or no additional analysis ■ List of priority areas for further analysis and review in the Strategic Planning Phase (Tasks 5.0 through 7.0) TASK 5.0 DEVELOP ORGANIZATIONAL VALUES, VISION & MISSION OBJECTIVE In this task, R. W. Beck works with the Strategic Decisions Group to build understanding of the customer, stakeholder and employee values and vision that should guide the Utilities as it strives for continued success in a more competitive business environment. The Strategic Decisions Group will establish a core statement of values, vision and mission to guide the strategic planning process. DESCRIPTION R. W. Beck will review any available written materials relating to organizational values. Information obtained in the interviews, surveys and focus group activities in Task 4.0, will be used, along with input from community leaders on the qualities they value in their utility services and in their relationship with the Fort Collins Utilities. Values related data from these activities will be summarized and presented to a combined work session of the Strategic Decisions Group and senior managers for review, discussion and the development of a core values, vision and mission statement to guide the working teams in their activities. Specific activities will include: ■ Summarize values -related information gleaned in Task 4.0 ■ Meet with the Strategic Decisions Group and senior managers to prepare a core values, vision and mission statement WORK PRODUCTS The work products for this task will include: ■ Agenda for Strategic Decisions Group meeting ■ Core values, vision and mission statement and guidance document P;\COMMON\EXHIBITA.DOC 12/18/98 R. W. Beck 5 EXHIBIT B BUDGET SUMMARY Task Task Consulting Labor Total # Description Hours Fees Expenses Cost 1 & 2 Organize & Manage 100 $14,900 $2,600 $17,500 Project 3 Provide Strategic 54 $9,100 $1,500 $10,600 Orientation 4 Assess Competitive 272 $43,400 $4,800 $48,200 Situation & Performance 5 Develop Organizational 72 $12,700 $1,300 $14,000 Values, Vision & Mission TOTALS 498 $$0,100 $10,200 $90,300 P:\COMMON\EXHIBITA.DOC 12/18/98 R. W. Beck 1 EXHIBIT C YEAR 2000 READINESS DISCLOSURE STATEMENT Section 1. To the best of the knowledge of the individual signing this Agreement, Contractor hereby certifies that it has investigated and evaluated those information resources or systems to be provided or used in connection with the performance of this Agreement, and based on the information currently available, Contractor to the best of its knowledge has no reasonable basis to expect that the performance of this Agreement will be impeded or prevented as a result of a failure by Contractor to become "Year 2000 Compliant." Section 2. Contractor agrees to notify the City as soon as reasonably practicable of any information resources or systems that it determines may not be Year 2000 Compliant and may, as a result, materially impair Contractor's ability to perform the Services as set forth in the Agreement. 1 EXHIBIT D CONFIDENTIALITY AGREEMENT This Agreement is entered into this 21" day of October 1998, between the City of Fort Collins, Colorado ("City") and R. W. Beck, Inc., a Washington corporation ('Beck'I with respect to the following facts: Beck has been retained by City to provide consulting services in connection with a Strategic Planning Initiative for the Fort Collins Utilities. It is anticipated that the City will furnish Beck certain information which is either non- public, confidential or proprietary in nature and the parties desire to protect the confidentiality of this information as appropriate. NOW, THEREFORE, in consideration of permitting the disclosure of certain information and the promises contained herein, the parties agree as follows: 1. Beck will keep confidential all information marked as confidential by the City (the "Information"), and, except as otherwise permitted herein, will not disclose the Information in whole or in part other than in connection with the Strategic Planning Initiative. Beck agrees to reveal the Information only to its agents, representatives, attorneys or employees who need to know the Information for the purpose of completing the Strategic Planning Initiative who are informed of the confidential nature of the Information and who agree to act in accordance with the terms of this Agreement. 2. Beck will not be prohibited from disclosing or using any information which; a. is or becomes generally available to the public other than as a result of a disclosure by Beck; b. was already in Beck's possession before any disclosure of the Information by the City; c. has been or is obtained by Beck from a third party (other than one acting on behalf of the City) who Beck has no reason to believe is not lawfully in possession of the Information and who Beck has no reason to believe is in violation of any contractual, legal or fiduciary obligation to the City with respect to the Information; d. is required to be disclosed by a subpoena or other directive of a court, administrative agency, quasi-judicial body or arbitration panel; or e. is independently developed by Beck. 4. All drawings, programs, software, data, financial information and other written Information submitted by the City to Beck or its representatives shall be promptly returned to the City upon its request. Beck may retain one copy of the Information for its legal records. 1 CONFIDENTIALITY AGREEMENT 5. The Agreement shall be governed by, and construed in accordance with, the laws of the State of Colorado. 6. This Agreement will terminate five years from the date hereof or on such earlier date as may be mutually agreed by the parties. 7. This Agreement is binding upon and will inure to the benefit of the City and Beck and their respective successors and assigns. IN WITNESS WHEREOF, the parties have signed this Agreement the date first written above. CITY OF FORT COLLINS, COLORADO Its �,��� rtcS C�ri/►G{rce ®GCC�-��j� R. W. BECK INC. Its 2 Professional: With Copy To: R. John Miner, Sr. Director R. W. Beck, Inc. 4412 Spicewood Springs RD Suite 705 Austin TX 8759 8567 City: Mike Smith City of Fort Collins Utilities P. O. Box 580 Fort Collins, CO 80522 Timothy R. Corrigan, National Director R. W. Beck, Inc. 1125 Seventeenth St., Suite 1900 Denver, CO 80202-2615 With Copy To: Opal F. Dick, CPPO, Sr. Buyer City of Fort Collins Utilities P. O. Box 580 Fort Collins, CO 80522 In the event of any such early termination by the City, the Professional shall be paid for services rendered prior to the date of termination, to include reimbursables, subject only to the satisfactory performance of the Professional's obligations under this Agreement. Such payment shall be the Professional's sole right and remedy for such termination. 4. PE ject Indemnity and Insurance Responsibility. The Professional shall maintain insurance with the following required coverages and minimum limits and, upon request, will provide insurance certificates to the City: Workers' Compensation Statutory Employer's Liability $1,000,000 Comprehensive General Liability $1,000,000 per occurrence $1,000,000 aggregate Comprehensive General Automobile $1,000,000 combined single limit Professional Liability $1,000,000 per claim and in the aggregate 5. Reuse of Work. All documents, analyses, and other data provided by the Professional for its use in providing services under this Agreement ("Professional's Work Items") are instruments of service and are and shall remain the property of the Professional. The 2 PSA 10/97 Professional shall be entit. to use all documents, analyses, and L 3r data provided by the City or by others at the City's direction, for the purpose of performing the Services hereunder, however, the City shall retain ownership to any such information. Those items designated in the Scope of Services as Work Products ("Work Products") shall be jointly owned by the Professional and the City. The City shall have the right to retain, copy, modify, or otherwise use all Work Products for its information, reference, or any other purpose in connection with this or other City projects or undertakings. The Professional may, at its sole discretion, copyright any of the Work Products that do not contain confidential or proprietary information of or provided by the City; provided that no action by the Professional shall restrict the City's right to retain, copy, modify, or otherwise use the Work Products for its information, reference, or any other purpose in connection with this or other City projects or undertakings. 6. Standard of Care. The Professional will perform services under this Agreement with the degree of skill and diligence normally practiced by professional engineers or consultants performing the same or similar services. No other warranty or guarantee, expressed or implied, is made with respect to the services furnished under this Agreement and all implied warranties are disclaimed. 7. Consequential Damages. In no event and under no circumstances shall the Professional be liable to the City for any interest, loss of anticipated revenues, earnings, profits, increased expense of operations, loss by reason of shutdown or non -operation due to late completion, or for any consequential, indirect or special damages. 8. Information Provided by Others. The City agrees to make reasonable efforts to provide to the Professional in a timely manner information the Professional determines, in its reasonable discretion, to be necessary for its performance of the services hereunder. It shall be Professional's obligation to identify any such information and notify the City of the same in a 3 PSA 10/97 manner consistent with th, iverall schedule for the performance o, a services hereunder. The Professional may rely on the accuracy of information provided by the City and its representatives, except to the extent it is unreasonable for the Professional to do so based on the information otherwise available to the Professional. 9. Compensation. In consideration of the services to be performed pursuant to this Agreement, the City agrees to pay Professional a fixed fee in the amount of Eighty Thousand One Hundred Dollars ($80,100.00) plus reasonable expenses as set forth in Exhibit "B" consisting of one page and incorporated herein by this reference. All such fees and costs shall not exceed Ninety Thousand Three Hundred Dollars ($90,300.00). Monthly partial payments based upon the Professional's billings and itemized statements are permissible. The amounts of all such partial payments shall be based upon the Professional's City -verified progress in completing the services to be performed pursuant hereto and upon the City's approval of the Professional's actual reimbursable expenses. Final payment shall be made following acceptance of the work by the City. 4'� �� 10. Phase II Option. 7The=ofCollinseserves the right to enter into a new contract, for Phase II of this work. The final scope of work and compensation shall be mutually agreed to by both parties. Inclusion of this option does not in any way bind the City of Fort Collins to enter into a contract for Phase II. 11. City Representative. The City will designate, prior to commencement of work, its project representative who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the project. All requests for contract interpretations, change orders, and other clarification or instruction shall be directed to the City Representative. 4 PSA 10/97 12. Monthly R ort. Commencing thirty (30) days aftt. _he date of execution of this Agreement and every thirty (30) days thereafter, Professional is required to provide the City Representative with a written report of the status of the work with respect to the Scope of Services, Work Schedule, and other material information. Failure to provide any required monthly report may, at the option of the City, suspend the processing of any partial payment request. 13. Independent Contractor. The services to be performed by Professional are those of an independent contractor and not of an employee of the City of Fort Collins. The City shall not be responsible for withholding any portion of Professional's compensation hereunder for the payment of FICA, Workers' Compensation, other taxes or benefits or for any other purpose. 14. Personal Services. It is understood that the City enters into this Agreement based on the special abilities of the Professional and that this Agreement shall be considered as an agreement for personal services. Accordingly, the Professional shall neither assign any responsibilities nor delegate any duties arising under this Agreement without the prior written consent of the City. 15. Acceptance Not Waiver. The City's approval of specifications, reports, and incidental work or materials furnished hereunder shall not in any way relieve the Professional of responsibility for the quality or technical accuracy of the work. The City's approval or acceptance of, or payment for, any of the services shall not be construed to operate as a waiver of any rights or benefits provided to the City under this Agreement. 16. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform according to the terms of this agreement, such party may be declared in default. 17, Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default 5 PSA 10/97 remains uncorrected, the F .y declaring default may elect to (a) tern. ,te the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. If the non -defaulting party commences legal or equitable actions against the defaulting party, the defaulting party shall be liable to the non -defaulting party for the non -defaulting parry's reasonable attorney fees and costs incurred because of the default. 18. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representatives, successors and assigns of said parties. 19. Law/Severability. The laws of the State of Colorado shall govern the construction, interpretation, execution and enforcement of this Agreement. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provision of this Agreement. 20. Special Provisions. Special provisions or conditions relating to the services to be performed pursuant to this Agreement are set forth in Exhibit "C", consisting of one (1) page, attached hereto and incorporated herein by this reference and Exhibit "D", Confidentiality, consisting of one page and attached hereto and incorporated herein by this reference. 6 PSA 10/97 THE CITY O(FF FFORT COLLINS, COLORADO JoM F. Fischbach City Manager By:2, AM,twV-�- J mes B. O'Neill 11, CPPO Di ec,14dr of Purchasing & Risk Management DATE: 121 Z21 q8 A EST: JA� Vill% &n A City Clerk ,. APPROVED AS TO FORM Assistant City Attorney R. W. BECK, INC. By: ✓% CWL,4 Title: sewn r -DiKe-dor _nr�r+•+^•+-+� nn CQIn CHIT /'1O \/1/+C nn r[+In NIT �vnrvrw i �-rTcc�carn�vr.-v�vrrrcco'rc� Date: wAS AciC++pw lGAj 1 5 D D�cFi+1�iE� e�i be ��e we �� e� t4k9e tly Ft; ue„ se -Al • /2- /4-,2ooz PSA 10/97 �v�rftl�y Pc�,�c�G EXHIBIT A FORT COLLINS UTILITIES STRATEGIC PLANNING INITIATIVE SCOPE OF SERVICES OVERVIEW R. W. Beck, Inc. has designed the work plan for the Strategic Planning Initiative to be highly collaborative from start to finish. A Strategic Decisions Group, comprised of policymakers and executive management from the Fort Collins Utilities along with R. W. Beck's most senior consultants, will direct the entire effort. Senior management, employees, customer groups and other stakeholders will participate and provide input at specific points in the planning process, which is carried out in a series of tasks over a period of approximately six months. R. W. Beck and the Strategic Decisions Group begin the Initiative with an investigation of the competitive issues facing the Utilities and its current performance in areas that are critical to continued success in a more competitive business environment. This phase (Tasks 1.0 through 4.0) could be characterized as a Competitive Assessment. The objective of this phase is to gather available information, identify critical issues, define the strategic decisions that must be made and identify the additional information and analyses needed to make those decisions. In the Strategic Planning phase (Tasks 5.0 through 7.0) R. W. Beck continues to work with the Strategic Decisions Group to develop and articulate the values, vision and mission for the Fort Collins Utilities. Beck also helps organize up to three other internal teams that assist in conducting focused analyses of the most important strategic issues, using the information and direction provided in the assessment phase. The internal teams, with oversight and input from Beck and the Strategic Decisions Group, then formulate goals, strategies and appropriate measures for monitoring performance against the plan. In the final Rollout and Implementation phase (Task 8.0), The Strategic Decisions Group, with assistance from the internal teams, prepares a roadmap for implementing the plan, and initiates communications and other actions that will support its full implementation. Beck assists in this phase by preparing a format for the development of action plans to implement strategies and by critiquing selected action plans developed by Fort Collins. P:\COMMON\EXHI BITA.DOC 12/18/98 SCOPE OF SERVICES WORK PLAN R. W. Beck will assist Fort Collins in an assessment of its readiness for competition and in the development of a strategic business plan for competitive positioning of its Utilities. R. W. Beck's work will be accomplished in the following tasks: TASK 1.0 PLAN THE PROJECT & APPROVE A CONTRACT OBJECTIVE In this task, R. W. Beck and Fort Collins build further understanding of the strategic issues facing the Utilities along with the objectives, expected results and deliverable work products for the Strategic Planning Initiative. Beck obtains information and opinions from the General Manager and senior management in order to reach agreement on the work plan, budget and schedule. DESCRIPTION R. W. Beck's project manager will meet with the General Manager and Deputy General Manager to discuss the proposal and to obtain additional information needed to develop an approved work plan, schedule and budget. Fort Collins will provide selected documents in response to Beck's initial request for information. WORK PRODUCTS Work products for this task will include: ■ R. W. Beck's standard information request for strategic planning, customized for the Fort Collins Utilities ■ A project work plan, budget, schedule and contract ready for approval by Fort Collins TASK 2.0 ORGANIZE & STARTUP THE PROJECT OBJECTIVE R. W. Beck builds a general understanding of the Fort Collins Utilities organization, management information resources, current performance and strategic issues. Beck, along with Fort Collins' General Manager, Deputy General Manager and Project Manager, determine membership of the Strategic Decisions Group and identify candidates for participation on other internal teams. Beck and Fort Collins' project manager establish project protocols and onsite arrangements. DESCRIPTION After reviewing the information provided by Fort Collins in Task 1.0, R. W. Beck will organize the project library and request follow-up information as required. R. W. Beck's project manager will meet with Fort Collins' project manager, General Manager and Deputy General Manager to make specific arrangements for the strategic orientation meeting and other activities included in the initial site visit by members of Beck's project team. R. W. Beck's project manager and Fort Collins' project manager will establish project communication protocols and make arrangements for onsite project activities. P:\COMMON\EXHIBITA.DOC 12/18/98 R. W. Beck 2