HomeMy WebLinkAboutAddenda - RFP - P989 EMPLOYEE ASSISTANCE PROGRAMSn
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Addendum 1 — P989 Employee Assistance Program RFP
PROSPECTIVE BIDDER QUESTIONS:
1. What vendor currently has the EAP contract?
Horizon Health
2. What is the current 8-Visit EAP PEPM rate? If renewal rates have been issued, what is
the proposed renewal rate?
$3.40 Per employee per month ($58.303 annually). Will not know renewal rate until Fall
2005.
3. Do you want work/life services (e.g., legal consultation with attorneys, child/elder care
referrals, financial consultation) included?
Currently offer legal services and financial consultants through the EAP.
4. What has been the utilization rate over the last 3 years?
2004 = 14.46% 2003 = 13.85% 2002 = Not readily available
5. How many trainings have been conducted over the past 2 years?
No training conducted by vendor, cost savings. EAP attends Health Fair. FIR discusses
at New Employee Orientation and Open Enrollment.
6. How is the utilization determined? Is it based upon all contacts or only face to face
appointments?
All Contacts.
7. Is the expectation that SAP services be included in this proposal?
No.
8. What is the average number of face-to-face EAP sessions per open episode?
Unknown.
9. What was the face-to-face EAP utilization for 2003 and 2004 - This would be limited to
face-to-face counseling sessions and would not include and telephonic referrals etc.
Unknown.
10. Since the RFP does not have questions, may we submit a standard proposal as long as
it meets Section V - Submittals Requirements?
Yes.
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11. Please provide a census file so that we may provide the clinician report as outlined in
Section V, number 3.
Vendor needs to sign and return the Business Associate Agreement included in the RFP
and provide written request prior to the City of Fort Collins sending census file.
12. Would City of Fort Collins consider integrating both EAP and Behavioral Health Services
(Mental Health Substance Abuse benefits)? We can demonstrate how integrating EAP
and Behavioral Health services provides better member outcomes, removes the
disruption factor of members having to change providers if the need to transition into the
benefit plan after accessing EAP services, and increases the Return on Investment
(ROI) for City of Fort Collins.
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13. Please describe how City of Fort Collins currently handles Department of Transportation
regulated employees who test positive for alcohol and/or drugs? Does the current EAP
vendor provide the required Substance Abuse Professional Evaluation, Return to Work
Assessment, and ongoing monitoring? If the current EAP vendor does provide this
service, is it included in the basic EAP rates or is there a case rate for DOT issues?
Through SAP
14. Why is City of Fort Collins issuing an EAP RFP?
Current vendor contract expires 12/31/2005.
15. How is the relationship with the current EAP vendor? Are there specific areas that have
worked well? Are there specific areas that could be improved on? If so, please
elaborate on these areas.
Working relationship with current EAP vendor is positive and their response time is
excellent.
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