HomeMy WebLinkAbout103009 PORTER INDUSTRIES INC - CONTRACT - BID - 5808 CARPET MAINTENANCEBid #5808
SERVICE AGREEMENT
Carpet Maintenance
THIS AGREEMENT made and entered into the day and year set forth below by and between
THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to
as the "City" and PORTER INDUSTRIES, Inc., hereinafter referred to as "Service Provider".
WITNESSETH:
In consideration of the mutual covenants and obligations herein expressed, it is agreed by and
between the parties hereto as follows:
1. Scope of Services
The Service Provider agrees to provide Carpet Maintenance services in accordance with the
scope of services attached hereto as Exhibit "A", consisting of eight (8) pages, and incorporated
herein by this reference.
2. Contract Period
This Agreement shall commence January 1, 2004, and shall continue in full force and effect until
December 31, 2004, unless sooner terminated as herein provided. In addition, at the option of
the City, the Agreement may be extended for additional one year periods not to exceed four (4)
additional one year periods. Pricing changes shall be negotiated by and agreed to by both
parties and may not exceed the Denver - Boulder CPI-U as published by the Colorado State
Planning and Budget Office. Written notice of renewal shall be provided to the Service Provider
and mailed no later than sixty (60) days prior to contract end.
3. Delay
If either party is prevented in whole or in part from performing its obligations by unforeseeable
causes beyond its reasonable control and without its fault or negligence, then the party so
prevented shall be excused from whatever performance is prevented by such cause. To the
extent that the performance is actually prevented, the Service Provider must provide written
notice to the City of such condition within fifteen (15) days from the onset of such condition.
4. Early Termination by City/Notice
Notwithstanding the time periods contained herein, the City may terminate this Agreement at
any time without cause by providing written notice of termination to the Service Provider. Such
notice shall be delivered at least fifteen (15) days prior to the termination date contained in said
notice unless otherwise agreed in writing by the parties. All notices provided under this
Agreement shall be effective when mailed, postage prepaid and sent to the following addresses:
City: Service Provider:
City of Fort Collins Purchasing Porter Industries, Inc.
PO Box 580 5202 Granite Street
Fort Collins, CO 80521 Loveland, CO 80538
Bid #5808
conforms to contract requirements and (2) reduce payment to reflect the reduced
value of the services performed.
8. Lost And Found Articles
The Service Provider shall insure that all articles found in the building by his/her employees
while performing duties under this contract are handled as specified for each building.
9. Interference With Business
The Service Provider shall schedule his work in coordination with the City's representative so as
to cause a minimum of interference with City business. Any work which the Service Provider
deems necessary to be performed on Saturdays, Sundays, or legal holidays shall be approved
by the City's representative and City meetings conflict with cleaning tasks, the Service Provider
shall reschedule these tasks to assure that the cleaning will be completed before 8:00 a.m. the
next working day.
10. Accident Prevention And Safety Requirements
A. The Service Provider shall use prudent safety precautions for protection of the
life and health of his/her employees and other persons, to prevent damage to
property, materials, supplies, and equipment, and to avoid work interruptions in
the performance of this contract. Service Provider shall also take or cause to be
taken such additional measures as the City's representative may determine to be
reasonably necessary.
B. The Service Provider shall submit a detailed report within 8 hours to the Directors
of General Services on all accidents resulting in death, serious injury or damage
to property, materials, supplies, and equipment incidental to work performed
under this Contract. All accidents and minor injuries shall be reported to the
City's representative within a reasonable time.
11. Utilities: Power, Water and Lights
A. City shall supply electric power and water without charge to the Service Provider.
B. Service Provider shall use these utilities as needed but without waste and lights
will be turned off in areas as cleaning is completed.
12. Supplies And Materials
A. The Service Provider shall supply all materials and supplies to perform this
contract.
B. The Service Provider shall provide and use fans to dry any carpeted area after
cleaning that will not be dry by the next business day. These fans will need to be
picked up before 8 AM the following day.
C. Whenever possible, the City prefers the use of effective, environmentally friendly
cleaning chemicals.
1. The PH of all chemicals must be under 10.
2. The chemicals should not contain optical brightners.
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Bid #5808
3. The chemicals should be anionic.
4. The chemicals should be phosphate free.
D. A Material Safety Data Sheet, OSHA Form-20, shall be submitted to the City's
representative for each chemical and/or solvent cleaning agent to be used in the
performance of this contract. The City Representative must approve all chemicals
prior to use in any City building.
E. Cleaning materials shall be labeled to identify contents by its name and manufacturer
and/or brand designated and safety information. Cleaning materials shall remain
readily identifiable at all times by preserving the original label on the material
package. Cleaning materials shall not be removed from one container and placed in
a container not identified as the exact same material.
13. Communications
All complaints, requests, information, etc, between the Service Provider and the City's
representative is to be in person or by phone or fax message. The Service Provider will fax or
leave a phone message for the City Representative before 10:00 a.m. stating all areas that were
cleaned the previous evening. The City will also keep a logbook of the action and the response
for proper evaluation of consistency of performance by the Service Provider.
14. Changes In Work Requirements
During the contract period or its extension, the City may at any time delete or add carpeted
areas or buildings from this scope of work as the City, in its sole discretion, deems necessary or
appropriate. The contract sum shall be adjusted by such deletions or additions on a pro rata
basis.
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Bid #5808
7.0 BUILDING LOCATIONS
Carpet Maintenance
Total
S. F.
Build! n Locations
Desi nation
Building
Location
Map
Approx.
Orange
Blue
Yellow
Location
Carpeted SF
High -
Medium
Low -
215 Mason -1s1 Floor
215 N. -Mason
B - 30
14,676
12 x r.
3,206
4x r.
3,484
1 x r.
7,986
215 Mason -2" Floor
17,355
1,260
3,874
12,221
215 Mason - 3` Floor
17,912
1,358
2,0 33
14,541
281 N. College - 2" Floor
281 N. College
B - 11
8,993
1,318
454
7,221
281 N. College - 15' Floor
-College
14,326
2,907
1,895
9,524
CIS - 330 S. College
330 S.
B - 26
61045
1,961
210
3,874
Meter Readers - 330 S. College
330 S. College
B - 26
1,576
567
1,009
Budget Cottage
321 Maple
B - 37
1,837
370
1,467
City Hall - Main/2" Floor
300 Laport
B - 7
9,227
674
3,776
4,777
City Hall - Basement/1"Floor
8,853
200
1,442
7,211
City Park Center
1599 City Park
A - 19
168
168
EPIC - 1" Floor
1801 Riverside
A - 22
8,126
1,273
6,260
593
EPIC - 2" Floor
1,678
1,678
Fleet Services
835 Woods
A - 5
2,512
719
1,793
Grandview Office
1900 W. Mt.
A - 46
454
454
Libra - 2" Floor
201 Peterson --B--
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15,376
3,611
305
11,460
Libra - 15 Floor
9,077
4,158
325
4,594
Mulberry Pool - 15' Floor
424 Mulberry
B - 15
1,504
475
1,029
Mulber Pool - 2 nd Floor
3,445
2,571
874
Museum - 1" /Mezzanine
200 Matthews
B - 32
4,173
2,563
1,610
Museum - Basement
1,563
1,563
Nix Farm Office
Hoffman Mill Rd.
A - 52
2,365
727
1,638
Northside Atzlan Center
112 Willow
B - 6
2,452
1,378
1,074
Operations Services
117 N. Mason
B - 12
5,451
1,900
3,551
Park Shop
413 S. Bryan
A - 20
4,500
1,333
889
2,278
PFA - 2" Floor
102 Remington
B- 24
2,098
998
214
886
PFA-15 Floor
1,918
530
358
1,030
Police Services - 2" Floor
300 La orte
B - 8
6,278
722
1,015
4,541
Police Services - 1s' Floor
5,666
1,404
2,143
2,119
Police Services - Basement
2,100
754
1,346
Recreation
214 N. Howes
B - 34
4,646
1,347
1,232
2,067
Senior Center
1200 Raintree
A - 20
10,786
6,084
3,627
1,075
Transfort
6570 Portner
A - 48
2,905
1,202
851
852
Transit Center
250 N. Mason
B - 10
4,007
1,483
1,343
1,181
Water Reclamation
Drake Rd.
A - 3
5,491
1,296
2,951
1,244
Utilities Services
700 Wood St.
A - 50
40 177 mmmL�8
735
10 709
20 733
Totals
249,716
51,094
67,766
130,85
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Bid #5808
Exhibit B: Insurance Requirements
1. The Service Provider will provide, from insurance companies acceptable to the City, the
insurance coverage designated hereinafter and pay all costs. Before commencing work
under this bid, the Service Provider shall furnish the City with certificates of insurance
showing the type, amount, class of operations covered, effective dates and date of
expiration of policies, and containing substantially the following statement"
"The insurance evidenced by this Certificate will not be cancelled or materially altered,
except after ten (10) days written notice has been received by the City of Fort Collins."
In case of the breach of any provision of the Insurance Requirements, the City, at its
option, may take out and maintain, at the expense of the Service Provider, such
insurance as the City may deem proper and may deduct the cost of such insurance from
any monies which may be due or become due the Service Provider under this
Agreement. The City, its officers, agents and employees shall be named as additional
insureds on the Service Provider's general liability and automobile liability insurance
policies for any claims arising out of work performed under this Agreement.
2. Insurance coverage shall be as follows:
A. Workers' Compensation & Employer's Liability. The Service Provider shall
maintain during the life of this Agreement for all of the Service Provider's
employees engaged in work performed under this agreement:
1. Workers' Compensation insurance with statutory limits as required by
Colorado law.
2. Employer's Liability insurance with limits of $100,000 per accident,
$500,000 disease aggregate, and $100,000 disease each employee.
B. Commercial General & Vehicle Liability. The Service Provider shall maintain
during the life of this Agreement such commercial general liability and automobile
liability insurance as will provide coverage for damage claims of personal injury,
including accidental death, as well as for claims for property damage, which may
arise directly or indirectly from the performance of work under this Agreement.
Coverage for property damage shall be on a "broad form" basis. The amount of
insurance for each coverage, Commercial General and Vehicle, shall not be less
than $500,000 combined single limits for bodily injury and property damage.
In the event any work is performed by a subcontractor, the Service Provider shall
be responsible for any liability directly or indirectly arising out of the work
performed under this Agreement by a subcontractor, which liability is not covered
by the subcontractor's insurance.
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Bid #5808
Exhibit C: Pricing
Chair Cleaning
1. Conference Room Chairs with Cloth Back.
Cost to upholstery clean 1 chair 7.50
Cost to upholstery clean 5 or more
chairs at one time in one building 4.50
2. Desk Chair with Vinyl Back.
Cost to upholstery clean 1 chair 8.50
Cost to upholstery clean 5 or more
chairs at one time in one building 5.50
Carpet Cleaning
Per square foot cost:
Areas cleaned twelve (12) times per year, Mist & Scrub Method
.03
Areas cleaned twelve (12) times per year, Extraction Method
.055
Areas cleaned four (4) times per year, Mist & Scrub Method
.03
Areas cleaned four (4) times per year, Extraction Method
.055
Areas cleaned one (1) time per year, Extraction Method
.06
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In the event of early termination by the City, the Service Provider shall be paid for services
rendered to the date of termination, subject only to the satisfactory performance of the Service
Provider's obligations under this Agreement. Such payment shall be the Service Provider's sole
right and remedy for such termination.
5. Contract Sum
The City shall pay the Service provider for the performance of this Contract, subject to additions
and deletions provided herein, the sum of Fifty -Five Thousand, Four Hundred Forty -One Dollars
and Fifty -Six Cents Dollars ($55,441.56). Additional services shall be priced according to the
prices contained in Exhibit "C", Pricing, consisting of one (1) page, attached hereto and
incorporated herein by this reference.
6. City Representative
The City will designate, prior to commencement of the work, its representative who shall make,
within the scope of his or her authority, all necessary and proper decisions with reference to the
services provided under this agreement. All requests concerning this agreement shall be
directed to the City Representative.
7. Independent Service provider
The services to be performed by Service Provider are those of an independent service provider
and not of an employee of the City of Fort Collins. The City shall not be responsible for
withholding any portion of Service Provider's compensation hereunder for the payment of FICA,
Workmen's Compensation or other taxes or benefits or for any other purpose.
8. Personal Services
It is understood that the City enters into the Agreement based on the special abilities of the
Service Provider and that this Agreement shall be considered as an agreement for personal
services. Accordingly, the Service Provider shall neither assign any responsibilities nor
delegate any duties arising under the Agreement without the prior written consent of the City.
9. Acceptance Not Waiver
The City's approval or acceptance of, or payment for any of the services shall not be construed
to operate as a waiver of any rights or benefits provided to the City under this Agreement or
cause of action arising out of performance of this Agreement.
10. Warranty
a. Service Provider warrants that all work performed hereunder shall be performed with the
highest degree of competence and care in accordance with accepted standards for work
of a similar nature.
b. Unless otherwise provided in the Agreement, all materials and equipment incorporated
into any work shall be new and, where not specified, of the most suitable grade of their
respective kinds for their intended use, and all workmanship shall be acceptable to City.
c. Service Provider warrants all equipment, materials, labor and other work, provided under
this Agreement, except City -furnished materials, equipment and labor, against defects
and nonconformances in design, materials and workmanship for a period beginning with
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Bid #5808
the start of the work and ending twelve (12) months from and after final acceptance
under the Agreement, regardless whether the same were furnished or performed by
Service Provider or by any of its subcontractors of any tier. Upon receipt of written
notice from City of any such defect or nonconformances, the affected item or part thereof
shall be redesigned, repaired or replaced by Service Provider in a manner and at a time
acceptable to City.
11. Default
Each and every term and condition hereof shall be deemed to be a material element of this
Agreement. In the event either party should fail or refuse to perform according to the terms of
this agreement, such party may be declared in default thereof.
12. Remedies
In the event a party has been declared in default, such defaulting party shall be allowed a period
of ten (10) days within which to cure said default. In the event the default remains uncorrected,
the party declaring default may elect to:
a. Terminate the Agreement and seek damages;
b. Treat the Agreement as continuing and require specific performance; or
c. Avail himself of any other remedy at law or equity. If the non -defaulting party
commences legal or equitable actions against the defaulting party, the defaulting party
shall be liable to the non -defaulting party for the non -defaulting party's reasonable
attorney fees and costs incurred because of the default.
13. Binding Effect
This writing, together with the exhibits hereto, constitutes the entire agreement between the
parties and shall be binding upon said parties, their officers, employees, agents and assigns
and shall inure to the benefit of the respective survivors, heirs, personal representatives,
successors and assigns of said parties.
14. Indemnity/Insurance
a. The Service Provider agrees to indemnify and save harmless the City, its officers,
agents and employees against and from any and all actions, suits, claims, demands or
liability of any character whatsoever brought or asserted for injuries to or death of any
person or persons, or damages to property arising out of, result from or occurring in
connection with the performance of any service hereunder.
b. The Service Provider shall take all necessary precautions in performing the work
hereunder to prevent injury to persons and property.
c. Without limiting any of the Service Provider's obligations hereunder, the Service Provider
shall provide and maintain insurance coverage naming the City as an additional insured
under this Agreement of the type and with the limits specified within Exhibit "B",
consisting of one (1) page, attached hereto and incorporated herein by this reference.
The Service Provider before commencing services hereunder, shall deliver to the City's
Director of Purchasing and Risk Management, 215 N Mason, 2nd Floor, Fort Collins, CO
80524, one copy of a certificate evidencing the insurance coverage required from an
insurance company acceptable to the City.
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Bid #5808
15. Entire Agreement
This Agreement, along with all Exhibits and other documents incorporated herein, shall
constitute the entire Agreement of the parties. Covenants or representations not contained in
this Agreement shall not be binding on the parties.
16. Law/Severability
The laws of the State of Colorado shall govern the construction interpretation, execution and
enforcement of this Agreement. In the event any provision of this Agreement shall be held
invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate
or render unenforceable any other provision of this Agreement.
ATTEST h��5
u
City Clerk ewvJ
APPROV 4FORM:
Assistant City Attorney
THE CI F FO T COLLINS, COLORADO
By: a .
Joh Fis ach, Cit ariager
By:
Jame B O'Neill II, CPPO
Direct r of Purchasing & Risk Management
Date:
PORTER INDUSTRIE , Inc. p
Steve Hendrickson, President
Date: l/ ZAI o 3
TTEST:
(Corporate Seal)
Corporate cretary
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Bid #5808
Exhibit A: SCOPE OF WORK
1.0 GENERAL INFORMATION
Carpet in City Facilities has been categorized into traffic areas on this Scope of Work. The
required maintenance schedule for each traffic area is as follows:
Areas designated as HIGH traffic will be maintained as follows:
• Once a month using a truck mount hot water extractor.
2. Areas designated as MEDIUM traffic will be maintained as follows:
• Every three (3) months using a crystallization/encapsulation method (mist and
scrub).
• Alternate with hot water extraction.
3. Areas designated as LOW traffic will be maintained as follows:
• Once a year using a truck mount hot water extractor.
4. Pile lifting and spot cleaning of each area every time that area is scheduled for
maintenance.
5. Provide upholstery cleaning on an "as needed" basis.
The schedule of when the maintenance work will be executed within each traffic area will
be established through meetings between the City representative and the Service
Provider. The schedule will be provided yearly to the Service Provider and updated as
changes occur. When the crystallization/encapsulation method (mist and scrub) is used
it will substitute for the next scheduled hot water extraction.
2.0 CARPET INFORMATION
The carpet throughout the various buildings incorporates 100% nylon fibers in both loop
and cut pile textures of various pile heights. The carpet is directly glued to the sub -floors and is
found in carpet tiles and broadlooms.
The carpet manufacturers have approved the maintenance methods specified in this Bid
Request package as being acceptable procedures for maintaining carpet qualities.
3.0 CLEANING METHODS TO BE USED
Crystallization/Encapsulation (Mist & Scrub) Cleaning Method
A GLS mechanical agitation system using crystal dry (or comparable) to mist and scrub
the carpet. A Crystallization/Encapsulation method encapsulates soils which dry to a crystalline
form that is vacuumed up. It is to be periodically used in the medium traffic areas. Only the
following crystallizing cleaning agents may be used:
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Bid #5808
R.E. Whittaker Product Name: Crystal Dry
Collins & Aikman Product Name: Syon 5
Hot Water Extraction Method
The following types of Chemicals are to be used for the pre -cleaning of carpets before hot water
(only) extraction cleaning is completed:
Carpet Pre -conditioners / Traffic lane cleaners
Extraction Detergent / Rinsing agents
4.0 CLEANING PROCEDURES
Crystallization/Encapsulation Cleaning Method (Mist And Scrub)
• Clear the area of chairs and small furnishings.
• Pile lift heavily soiled and heavily trafficked areas.
• Vacuum the entire area with the recommended equipment.
• Spot clean entire area using appropriate spotting techniques.
• Apply crystalline mist diluted.
• Agitate with mechanical cylindrical brush such as Whittaker GLS 20.
Hot Water Extraction Method
• Clear the area of chairs and small furnishings.
• Pile lift heavily soiled and heavily trafficked areas.
• Vacuum the entire area with the recommended equipment.
• Spot clean entire area using appropriate spotting techniques.
• Power spray the area with recommended cleaning agent.
• Agitate with RX20 Rotary Scrubber or comparable equipment in most heavily, soiled and
heavily trafficked areas.
• Allow for appropriate chemical dwell time as recommended by chemical manufacturer.
• Extract the area with hot water using a scrub wand.
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Bid #5808
• Additional pile lifting may be necessary in areas that still show signs of crushing.
• Furniture that is put back in place should be blocked so that metal and wood do not
come in contact with the damp carpet.
NOTE: Security of building shall be maintained during cleaning process. The City
requests the use of a "prop n lock" (or comparable) to maintain security during
hot water extraction cleaning in a building.
5.0 APPROVED EQUIPMENT
Vacuums
• Wind sor-Versamatic or equivalent commercial upright that utilizes:
A. Top fill retrieval airflow system
B. Dual motor commercial vacuum. One for the actual airflow and suction and
another separate motor to drive the nylon -bristle brush.
C. Filtration system (system refers to the combines effort of both the vacuum unit
and the containment system) should be capable of filtering at least 95% of dust
and contaminants to the.5 micron range.
• Minimum specifications:
Total wattage:
Vacuum motor
Brush motor:
Water lift:
Air volume:
Sound Level:
Cable:
Bag Fill Locations
Bag capacity:
Filtration System:
Agitation Equipment
900 minimum
750 watt
150 watt
69 inches
91 CFM
65 dBA
40 foot
18 gauge
Top fill
300 cubic inches
Minimum 95% efficiency for dust and contaminants to .5 microns
in size.
• Model GLS-20(or comparable) as manufactured by the Whittaker Company. As
appropriate for the carpet to be cleaned.
Pile Lifter
• Certified pile brush manufactured by Certified Equipment Company, Cleveland, Ohio
Extractor And Water Heater
• Steamway Powermatic Legacy 2100 or comparable that:
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Bid #5808
• Has a minimum air flow vacuum of 325 cubic feet of air per minute and a minimum water
lift rate of 14 inches.
• Extractor must be able to generate a minimum of 1500 psi.
• 231,000 BTU fuel oil heating system. Can attain and maintain solution temperatures up
to 250 degrees F at 2.1 gpm.
6.0 SUPPLEMENTARY CONDITIONS
1. Work Hours
All work shall commence after 6:00 p.m. Work may not commence in some buildings until after
10:00 p.m. No work shall be conducted without prior approval or authorization by the City
Representative. The City representative shall coordinate work with Service Provider and
access cards or keys for entrance to each site.
2. Qualification Of Employees
All employees shall be physically able, capable and qualified in this type of work and must have
received IICRC certification in commercial cleaning and training in the use of materials in the
performance of their work assignment. Copies of IICRC certification shall be provided prior to
the issuance of the Notice to Proceed.
3. Access To City Facilities
The Service Provider must conduct a criminal check from CBI (Colorado Bureau of
Investigation) through a 3rd party investigating firm for any person who needs access to
City facilities to perform the Service Provider's obligations under this Agreement. The
Service Provider must provide the City Representative with a copy of the determination
from CBI for each person seeking clearance. The City may deny clearance to any
person who meets the following criteria:
a) Has an active criminal arrest warrant;
b) Has a felony arrest or conviction;
c) Has a drug -related misdemeanor or a petty offense conviction;
d) Has a non -drug -related misdemeanor or a petty offense conviction within
the past three (3) years;
e) Is a suspect in an active criminal investigation;
f) Was previously terminated from employment by the City of Fort Collins;
g) Is determined to be a threat to the safety of persons or property or to the
confidentiality of City information.
Human Resources shall provide the contractor with identification cards for all persons
given clearance. Such identification cards shall be displayed, in an easily seen manner,
on the person of all employees and representatives of the Service Provider at all times
such persons are in City facilities. Identification cards and access cards and keys to
City facilities of persons who are no longer employed by the Service Provider or who no
longer work in City facilities shall be immediately returned to the City representative.
Bid #5808
Any employee or representative of the Service Provider found in a City facility without a
properly displayed identification card is subject to immediate eviction from the facility.
The Service Provider shall provide the City with a current and complete list of the names, I.D.
card numbers, address and telephone numbers of all employees and representatives of the
Service Provider. The Service Provider shall keep this list current and shall immediately inform
the City of all personnel changes.
4. Building Security
The Service Provider will assign a member of their staff to be responsible for locking all exterior
doors upon completion of their work each day. Only Service Provider employees assigned to
the building are authorized in the building. Rooms, which are locked, will be relocked after
cleaning them. A Prop-N-Lock (prop-n-lock.com) door locking device (or comparable) must be
used by the technician to secure the exterior of the building while using a truck mount unit to
clean inside the building.
5. Conduct Of Work
A. Quality cleaning to the satisfaction of the City Representative will be required.
B. Service Provider's employees shall conduct themselves in a professional way.
They shall not disturb any personal or City property.
C. Any damage to office equipment, furniture, walls, carpet and floors, caused by
the Service Provider's employees in the execution of their work shall be the
Service Provider's responsibility and expense to repair or replace. Any damage
to the plumbing system caused by improper or unauthorized use or disposal of
chemicals or acids which result in repair or replacement of damaged piping or
plumbing shall be at the Service Provider's expense.
D. The Operations Services Department will issue card access and keys. Any lost
or additional keys will be charged to the Service Provider, along with any cost
associated with the need to re -key locks, this will also apply if the keys are given
to unauthorized people. Lost access cards need to be reported immediately so
they can be deleted to prevent unauthorized use.
E. Security alarms must be disarmed and armed using the correct procedures. $50
will be charged each time the Police are dispatched because the Service
Provider has set off the alarm.
6. Inspection Of Services
The Service Provider shall provide and maintain an inspection system covering the services
under this contract to ensure services are performed in a quality manner.
7. Service Performance
A. The City has the right to inspect and reject any work that is unsatisfactory.
B. If any of the services do not conform to contract requirements, the City may
require the Service Provider to perform the services again in conformity with
contract requirements, at no increase in contract amount. When the defects in
services can not be corrected by re -performance, the City may (1) require the
Service Provider to take necessary action to ensure that future performance
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