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HomeMy WebLinkAbout120283 ZOE TRAINING RESOURCES - CONTRACT - CONTRACT - 3307786SENT BY: LINDA ANDERSON; 7205287729; DEC-9-03 1:18pm; PAGE 3/5 16K6K� $" GDK,SKC,tK� Doreen Kemp City of Fort Collins PO Box 500 Fort Collins CO 80522 December 5, 2003 Dear Doreen: This client letter of agreement will confirm arrangements made by phone by Zoe Training and Consulting Resources, Inc, to present the following training programs for the City of Fort Collins: �) Program: Presentation SkNls Trainer: Robbie Glantz Date: 2004; month and day to be determined Time: To be determined Location: Community Room at 215 N Mason Street, Fort Collins Cost: $135D AV: One flipchart stand with pads and markers, and an overhead projector and screen 21 Program: Why Did 1 Say fiat? Trainer: Dawn Lehman Date: 2004; month and day to be determined Time: To be determined Location: Community Room at 215 N Mason Street. Fort Collins Cost: $1200 plus acwmpanyi„g book at $6.50 per participant AV: To be determined The City of Fort Collins agrees to duplicate handouts for participants, which will be sent to you no later than two weeks prior to each program. The City of Fort Collins agrees to pay for such programs in the amount of shown above. Payment is due within 30 days of invoice with 1-i/246 interest accrued monthly on past -due balances. There will be a fee charged for cancellation of program: within 48 hours prior to the scheduled training, 100% of total training fees plus all non- refundable expenses; between one week and 48 hours prior to the scheduled training, 75% Of total training fees plus all non-refundable expenses; between three weeks and one week of the scheduled training, 504b Of total training fees plus all non-refundabie expenses; and between five weeks and three weeks prior to the scheduled training, 25% of total training fees plus all non-refundable expenses. Should you wish to schedule additional programs utilizing the services of the above trainers, such arrangements must be made through the trainers' Marketing Agent, Zoe Training and Consulting Resources, Inc 2025 Oal: Avcnue 0 Boulder, CO 80304 • 303-440-9005 9 lax 303.447.1 186 4 www✓nctraining.com SENT BY: LINDA ANDERSON; 7205287729; DEC-9-03 i:iBPhl; PAGE 4/5 We are committed to having your expectations met. for those organizations who find them useful, forms for thr participants to evaluate the training programiPresenter after completion of the program will be included in the materialhandout Enclosed r alItY of ture programs, we would appreciaappreciateh having thecompleted evaluation forms returned To ensure u us using theencloseduself- addressed labels. d fax 720.528-7�28 or return the signed original to: If you agree with the above arrangements, please f(pn aniIrson. P.O. Box ?�3. Brighton CO 80601. Zoe Training and..onsultino Rasqurces. {nc., CJ"I dH�Qd Thanks again, Doreen Sincerely, ZOE TRAINING AND CONSULTING RESOURCES, INC. n AGREE: 2-kV G I L L Date: SENT BY: LINDA ANDERSON; 7205287729; DEC-9-03 1:18PM; PAGE 2 boreen Kemp City of fort Collins PO Box 580 Fort Collins CO 80522 Dear Doreen: 0- G#Xvtetin4Q re..S,ottrees inn. December 9, 2003 p.G.�33D7�8� The following will confirm arrangements made by phone by Zoe Training and Consulting Resources, Inc., on behalf of June Ramos, to present Customer Service (Beyond "Smile' Training) for the City of Fort Collins. The program will take place In 2004 at a time and date to be determined, in the Community Room at 215 N. Mason Street in Fort Collins. The City of Fort Collins agrees to duplicate handouts for participants, which will be sent to you no later than two weeks prior to the program. The City of Fort Collins agrees to pay for such program in the amount of $1800 plus reimbursement for Customer &_SOD Commitment Profiles at $10 per participant, for a maximum of rtitlpants. Payment is due within 30 days of Invoice with 1-1)2% interest accrued monthly on past -due balances. There will be a fee charged for cancellation of program: within 48 hours prior to the scheduled training, looao of total training fees plus all non-refundable expenses; between one week and 48 hours prior to the scheduled training, 75% of total training fees plus all non- refundable expenses; between three weeks and one week of the scheduled training, so% of total training fees plus all non-refundable expenses; and between five weeks and three weeks prior to the scheduled training, 254b of total training fees plus all non-refundable expenses. Should you wish to schedule additional programs utilizing the services of June Ramos, such arrangements must be made through June's Marketing Agent, Zoe Training and Consulting Resources, Inc We are committed to having your expectations met. For those organizations who find them useful, forms for the participants to evaluate the training program/presenter after completion of the program will be included in the handout material provided by the trainer. Enclosed is a copy of our evaluation form. To ensure quality of future programs, we would appreciate having the completed evaluation forms returned to us using the enclosed self- addressed label. Ir you agree with the above arrangements, please sign and.or return the signed original to: Zoe Tralninu and Consulting. Resources Inc do Ltnda Anderson. P.O. Box 253,.Bdyhton CO 80601. Thanks again, Doreen! Sincerely, ZOE TRAINING AND CONSULTING RESOURCES, INC. 2025 Oak Aventae 0 Boulder, CO 90304 • 303-440-900.5 4 AGREE: - Date: "' D-2:> + 30.T-447-1'1,8(; + www.zoctra ling.conr