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Home My WebLink About416522 KROLL FACTUAL DATA - CONTRACT - RFP - P827 BACKGROUND INFORMATION SERVICES (4)04/15/2002 15:95 FAX 97066375 FACTUAL DATA 2 002/003 ADDITION TO CITY OF FORT COLLINS' PROFESSIONAL SERVICES AGREEMENT FACTUAL DATA RESPONSIBILITIES FACTUAL DATA shall be knowledgeable of and will comply with all applicable provisions of the Fait Credit Reporting Act (FCRA), 15 U.S.C. §§ 1681 et sec, and all other applicable statutes, both federal and state. FACTUAL DATA shall furnish all discovered pertinent information not considered obsolete by FCRA on individuals, firms or corporations, including but not limited to: identifying information, credit history, employment and public records information. FACTUAL DATA shall use its good faith in obtaining and assembling requested information from sources Jouiacd reliable, but does not guaranty the accuracy of any information reported and FACTUAL DATA [Hakes no warranties, express or implied, including, but not limited to, the implied warranties of fitness for a particular purpose, respecting the accuracy of any information furnished by FACTUAL DATA to CLIENT. In no event shall FACTUAL DATA be liable to CLIENT in any manner whatsoever for any loss or injury to CLIENT resulting from the obtaining or fiunishing of information or consumer notice forms and further CLIENT agrees to hold FACTUAL DATA harmless and indemnify FACTUAL DATA from any and all claims, losses and damages arising out of the manual or electronic issuance of such reports or the failure of CLIENT to keep and perform any of its obligations described herein. Nothing contained herein shall relieve FACTUAL DATA of damages resulting from gross negligence or malfeasance. CLIENT ENTITLEMENTS AND RESPONSIBILITIES CLIENT shall be knowledgeable of and will comply with all applicable provisions of the Fair Credit Reporting Act (FCRA), 15 U.S.C. § § 1681 et seq, and all other applicable statutes, both federal and state. CLIENT acknowledges that the FTC "Notice to Users of Consumer Reports", a copy of which has been provided to CLIENT, is incorporated herein and is hereby made an integral part of this agreement Consumer notice forms provided shall be used in correspondence with the consumer only with the express consent of CLIENT's legal counsel. Each time a request for a consumer report is made, CLIENT will use the information solely in connection with a transaction or agreement involving the consumer or business on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of the consumer. Each time a request for an EMPFACTS employment report is made, CLIENT will use the information solely for employment purposes and CLIENT agrees to snake the FCRA employment certification; or in connection with a determination of the consumer's eligibility for a license or other benefit granted by a governmental instrumentality required by law to consider an applicant's financial responsibility or status_ Each time a request for an EMPFACTS report is made, CLIENT will comply with FCRA, 15 U.S.C. §§ 1691 et seq, Section 604, which specifies that: (1) the consumer has been given a clear and conspicuous written notice, in advance, that a consumer report may be requested for employment purposes; (2) the consumer has authorized CLIENT,in writing, to procure the report; (5) the information in the consumer report will not be used in violation of any applicable federal or state equal employment opportunity law or regulation; (4) before taking adverse action, based in whole or in part on the report, CLIENT will provide to the consumer, a copy of the report and the FTC "A Summary of Your Rights Under the Fair Credit Reporting Act". In Addition, each time a request for an EMPFACTS report is made, CLIENT must retain a copy of the consumer authorization for a period of five (5) years. CLIENT shall she provide to FACTUAL DATA a copy of the consumer authorization within five (5) working days, if requested. Under this agreement, CLIENT may request reports on himself/herself, associates, or any other person only in the exercise of CLIENT's official duties. Each time a request for a consumer report is made on a Vermont resident or a resident of any state having such a statute, CLIENT certifies that CLIENT has obtained the consent of the consumer prior to accessing Wage Garnishment Docket# Amount Status BU1 GV9613900 Unknown Judgment Court type Reported $1472 Status date { District Court 05/01/1997 ........ _.. Comments Plaintiff: LANGLEY FAMILY TRUST i Federal Tax lien Docket # Amount Status j 95286662 Unknown Tax Lien j B U7 $12809 Court type Reported Status date Records Of Deeds 06/01/1995 BU1 Judgment Docket# V980276 Amount Status Unknown Judgment i $300 Court type District Court Reported 03/0111998 —Statusdate j Comments Plaintiff: AQUA PROS POOLS BU1 Judgment Docket# Amount V980902 Status Unknown Judgment Reported $268 06/01/1998 Court type District Court Status date Comments Plaintiff: R LOUIS HARRISON JR and Search was completed on applicant by searching applicant's name, found General summations Public records Number of irpuides 0 days Payment summaries 919 Open installment payments 979 Total open payments 12 Payments 30 to 59 days late 341 Balance monthly owed Late a Payments 60 to 89 days late Balance 9,56Revolving balance owed { g payments 13 Payments 90 and over days late owed 110,117 Installment balance owed I 120,022 Total balance owed Number of open revolving trades 5,872 Revolving amount past due iii 1 Nunber of open installment Amount 3,676 Installment amount past due Trades des 1 341 Balance monthly amount past due past numbers Number of balance monthly 9,889Total amount pest due I trades due 8 Total number of trades j.......4 • Number of collection trade lines 15,800 Revolving credit limit Number of bankruptcy trade lines 13,615 Revolving high balance Number of foreclosed trade lines 227,800 Installment high balance Adverse Number M profit and loss trade High credit 341 Balance monthly high balance jitrade lima (balance 7 lines Number of repossession trade 12 lima 1I 18 Number of adverse trade lines Total number of trade lima 1S mos $919 FIRST NATIONWIDE N 0ast •But •Bu2y High credit j Installl(155 activeort agi 110,117 fOpened Reported Highbalance Reviewed 30 60 90+ Pasttlus t Balance 03194 01100 2,450 -- •- — - 4 ;; .k'_ At' FIRST USA BANK Last High credit Revolv(R9) -0• 2,450 ec8�e •BU1 1,900 Credit card ury i 'Possible Duplicate Account' Wdteoff nAccount 3/02 2,201 AMERICAN EXPRESSHighcredit U2Revolv(R9) Credit card ed by credit grantor rhemBk CHASE NA •BU1 Higlih;;a Revolv(R9) - �� Credit card e Duplicate Account' Account transferred or sold; Sold To KAccount 06/98249 37 mos - - -- --� 3 +'; o g WFNNB/LMITED Last 'BU1 High credit Revolv(R1) -0- Paid 700 Unknown sed by consumer CITI ltVIs" 02194 0- mos 0Ord 0 -aA Paid active BU1 High credo Revolv (R1) u5/87 06193 -• 0 mos 0 0 0 FIRST INTERSTATE Last BU1 High credit Revolv(R1) -0- Paid active 2,500 Unknown 05/87 05/93 1 0 moo 0 0 0 man„e FIRST INTERSTATE active BU1High credit Revolt' (R1) '0' Paid --- 2,500 Unknown 2,201 922 -0- .0- -0- .0- 04/15/2002 15:36 FAX 97066375' FACTUAL DATA 16 003/003 a report, CLIENT may provide a copy of a consumer report to the consumer to whom it relates, however CLIENT shall not sell, provide or discuss contents of any consumer report with any third party not directly associated with that particular credit or purchase decision. CLIENT certifies that it is neither an investigative agency, detective agency, law firm, government law enforcement agency or credit repair company. FCRA provides that any person who knowingly and willfully obtains information on a consumer from a consumer reporting agency winder false pretenses shall be fined under Title 18 of the United States Code, or imprisoned not more than, two years, or both. PAYMENT TERMS CLIENT agrxs to pay a urued charges within 20 days following receipt of Statemettt/Invoice. Sur -charges may be added for services provided on residents of certain states. FACTUAL DATA reserves the right to change prices with a 30 day written notice, Finance charges will be computed at a periodic rate of 1.5% per month, an annual rate of 18%, applied to the past due balance. If CLIENT is delinquent in any payment provided for herein or is in violation of any term of this Agreement or has breached any term of this Agreement, FACTUAL DATA will have an unrestricted right, without prior notice, to forthwith terminate this Agreement. CLIENT agrees to this tens of severance without notice and waives any claim for any resulting damages. CLIENT authorizes FACTUAL DATA to collect reasonable atiorney's fees and /or expenses incurred by FACTUAL DATA in the process of collecting CLIENT's unpaid obligations. Applicable sales tax will be added if CLIENT is located in a state which requires the collection of sales tax. This amendment when combined to the hereto -attached Professional Services Agreement will constitute the errors agreement. ACCEPTED BY - City of Fort Collins BY: SIGNATURE: POSITION: DATE: Factual Data Corp BY: SIGNATURE: POSITION: DATE: EMWACTS Factual Data Employment Screening A Division of 96" Employment Screening Requirements for using this grogram: ❑ Internet access. ❑ 56K modem or a Network Connection ❑ Microsoft Internet Explorer (preferred) 4.2 or greater or ❑ Netscape Navigator 4.5 or greater Table of Contents Installation of Certificate............................................................ 1 Requesting a Background Check ................................................... 2 Requesting a New Quick ID ......................................................... 2 Reading a Quick ID Report .......................................................... 3 Adding Additional Services......................................................... 4 Dateof Birth........................................................................... 4 County Criminal Search............................................................. 4 State Criminal Search................................................................ 4 Motor Vehicle Records Search ..................................................... 4 IDScan ................................................................................. 4 Adverse Action Letter ................................................................ 5 ReportList............................................................................. 5 Factual Data contact information................................................... 5 To access our Web -based systems you will need to download a security certificate into the computer(s) that will be used to run applicants' reports. The downloaded certificate identifies your computer by your office code and client code and allows access to our system. This ensures reports are run through secure channels.The certificate installation is a one-time process for each computer station requiring access to factualdata.com. Installation of a Certificate You will need to proceed to the following link: htto://www.factuwdata.com On the I" page click on "BMPFACTS" on the right of the screen On the next page you will find the "Get Certificate" option in the middle of your menu. Click on this icon. On the next page click on the "Get Certificate" hyperlink to begin the process. Next type in your first and last name and click on "Continue". This will bring you to a screen that asks you for an Office Code, Client Code, and password. Office Code: 0636 Client Code: 000000 Password: FACTUAL Click on "Get Certificate". You will now be at a screen that says "Installation Complete". Please right -click on your mouse on the "FDC Login" hyperlink to add Factual Data to your favorites. Close your browser by clicking on the X in the upper right hand comer of your screen. +* Key Note: If you get an error message instead of this screen back up to the previous page, and re-enter the Office Code, Client Code and Password. Navigation through the Employment Screening System To access our program open Internet Explorer, click "Favorites" and select "Factual Data Login" Enter your User ID and Password. After entering the information click "User Verification" User ID: FORT Password: COLLINS a Key Note: If you get a red box that says, "No Verification", you will need to retype your User ID and Password. (Click on the back button and retype). On the next page click on EMPfacts WARNING: YOU MUST HAVE A SIGNED "APPLICANT AUTHORIZATION TO RELEASE" FROM EVERY APPLICANT PRIOR TO REQUESTING ANY BACKGROUND SERVICES FROM www.factuaidata.com . THE FACTUAL DATA PROCESSING DEPARTMENT PERFORMS INTERMITTENT CLIENT AUDITS AND MAY, AT ANY TIME, REQUEST A COPY OF THE "APPLICANT AUTHORIZATION TO RELEASE" FROM ANY REQUEST. REQUESTING A BACKGROUND CHECK There are two options you may choose for each request: New Full Report will allow you to request all intended background information at one time. • QuickID Report will allow you to run the QuickID as a prescreen, and add additional services to complete the background request. Requesting a New Quick ID Report Tracking box - This field is a way for you to categorize your requests. Information entered in the Tracking field will be printed on the reports and on the monthly invoice. Here is a few Tracking categories commonly used by clients: Office/Location, Position or Department Next fill in the information provided by the applicant on the Applicant Authorization to Release, Application for Employment, Resume and/or candidate Profile. Match all documents for consistency and accuracy in entering the Social Security number, spelling of the applicant name and address. When data entry is complete, you will have two options: Order & View Reoort - when selecting this option the QuickID report will appear on the screen within about 30 seconds after initiating the order. - Order & Do Not View Reoort - when selecting this option the applicant entry screen will immediately appear again and the report will be stored in "Report List" for viewing later. This feature is beneficial when you have multiple candidates for which you will request a report. Reading a QuicklD Report Below is information in each section of Factual Data Employment Screening Report Identification — The identification information is simply a recap of the information you entered upon order entry. Social Security Search — The social security search is verification that the applicant is linked with the entered social security number and a trace search of some the addresses at which the applicant has been identified as residing. The addresses in this field may appear in the "Previous Addresses" section of the application for employment. You will also see if there are multiple identities linked with the entered social security number. File Variation — The file variation section of the report is detailing for you where the credit information came from or which repositories (bureaus) provided the information. From left to right, the columns state— repository name, repository code, the social security number that was pulled through the bureau, name of the applicant that was pulled through the bureau, date and time the report was completed. Residence — The database residence information section of the report details all of the recent residence history as reported to the repository. This feature gives you the ability to match the applicant's residence history provided on the application for employment, against the database residence history and identify possible discrepancies. From left to right, the columns are providing — database address, the first date the address was verified and reported, the last date the address was verified and reported (These dates are not - move in and move out — dates. They are dates the applicants information was first and last filled out on a credit applicant AND reported to the credit bureau), the repository that provided the information. Employment - The database employment information is providing all of the recent employment history as reported to the repository. This feature gives you the ability to match applicant's provided employment history against database employment history and easily notice any discrepancies that may exist. From left to right, the columns are providing — applicant's employer name, job title, the first date employment was verified and reported to the repository, the last date employment was verified and reported to the repository (These dates are not - first day of employment and last day of employment — dates. They are dates the applicants information was first and last filled out on a credit applicant AND reported to the credit bureau), and the bureau code indicating which repository supplied this information. Public Records — Examples of Public Record information that may be listed: Tax Liens, Child Support, Judgments From left to right, top to bottom, the boxes are providing — bureau code the information was pulled from, type of public record as reported by the repository, type of court where the information was recorded, comments on the case, docket number assigned to the record, date the record was reported to the credit bureau, dollar amount associated with the record (this amount is typically, but not always, debt of the applicant),current status of the record, and the last date the status was reported to the repository. Fraud Search - The fraud search information section of the report provides information on possible fraudulent credit activity, which has been linked with the applicant's name, social security number, or address. To print the applicant's report just right click on your mouse, select the print option from the drop window and send it to your printer. ADDING ADDITIONAL SERVICES This function is accessed from inside a QuickID or Full Report or when viewing a report from the Report List. If you would like to add any of the other services to the list you currently use, please contact your marketing representative. Additional services include: - IDscan (absolute validation on applicant's social security number) - County Criminal Search - State Criminal Search (preferred for WA, OR, UT, CO, VA, NC, TX and WI) - Motor Vehicle Records Search Click Add Services on the left side of the Quick ID report. Notice the Quick ID Report option is green. "Items in green have already been ordered." Click on any of the services you want to order and then click Next. Date of Birth The identifying information entered for the QuickID request will automatically display and for Additional Services requiring the applicant's Date of Birth the cursor will be placed for entry of the candidates Date of Birth. An accurate search of Criminal record jurisdictions requires the applicant's Date of Birth. County Criminal Search In the - To Be Ordered - section on the left side of the screen there may be counties already listed. These counties are suggested counties to search based on the applicant's credit file. If you choose not to order any of the listed counties just highlight and click Delete. To add additional counties to search: enter the City, State, Zip Code and County to search If you do not know the county: type in the city, state, zip code and then click "Look Up" button A green box will open up with a suggested county to match the City and State entered. Click OK. Click Add / Modify to place the order. Each selection must appear in the To Be Ordered Box Repeat the above process for ordering multiple County Criminal Requests State Criminal Search We recommend that you do a state criminal search on those states in blue. We cannot guarantee accurate or complete records returned on the other state searches, nor the time span in which reports will be returned. Enter the two -digit state abbreviation in the State Box. and click Add/Modify. Each selection must appear in the States Box Motor Vehicle Records Search NOTE: There must be permissible purpose with regard to the applicant's employment with your company to request motor vehicle information from Factual Data. If permissible purpose has been determined then enter the desired verification from the candidate's application for employment into the appropriate fields and click on Add/Modify. Each selection must appear in the To Be Ordered Box Idscan The IDscan returns a social security search. The IDscan is a validation of the applicant's social security number, whereas, the social security trace is a verification that the applicant is linked to the given social security number. If no adverse information was found connected to the applicant's social security number, then you will see a box that says, "No Information Found". If information is returned on the applicant, it will be listed under IDscan. When requesting the IDscan, it will automatically generate information into the report. The IDscan technology has a 99.9% accuracy rating and is only available through Factual Data. El To complete your request click on "Order". Adverse Action Letter Package The Adverse Action Letter Package that Factual Data provides is only to be used when an adverse hiring decision is made in whole or in part on the consumer investigative report provided. In such an instance the applicant must, by FCRA statutes 604(b)(3)(A) and (B), be provided with a copy of their report, a Summary of Rights as consumers under the Fair Credit Reporting Act, along with the adverse action letter. To utilize the adverse action letter package: 1. Click on the applicant's report. 2. Click on Adverse Action Package on the upper left hand comer under Services 3. Type your name in the signature box. 4. Click on display letter. 5. Print the letter, a Summary of Rights and the applicant's copy of their credit report. Report List To check to see if "ordered" items have arrived you will find the applicants' reports in "Report List" From the main menu select "Report List". Reports option should remain on <ALL>. Time Span you may chose under "Time Span" the span of time which will include the date you originally ordered the report. OPERATOR option allows Users to view a report list by individual operator or All operators by using the pull down arrow and selecting ALL. The bottom line options LAST NAME, SSN and REPORT ID allow Operators to bring up a single report on the report list. Click "Submit". To view a report, simply click on the applicant's name. To print the report just right click on your mouse, select the Print option and send the report to your printer. Factual Data Contact Information Toll Free—1-800-929-3400 Tom Fava National Marketing Factual Data Corp. 1-800-929-3400 x 139 tomL@factualdata.com Customer Service Questions 1-800-929-3400 — select the Customer Service option Technical Support Questions 1-800-673-5525 PLEASE DO NOT RUN LIVE APPLICANTS ON THIS ACCOUNT! Please use the following information for test purposes only: 1. Linda L Credit 021-46-6401 10228 Black River Court Fountain Valley, CA 92708 2. Douglas Credit 014-40-8716 1535 Pico St. San Fernando, CA 91340 3. Dick Training 014-28-8842 451 Sparkes Rd Sebastopol, CA 95472 FACTUAL DATA ��T EMPFACTS QUICKID REPORT FACTUAL DATA NATIONAL, 5200 HAHNS PEAK DRIVE LOVELAND, CO 80538 800-929-3400 OR 970-663-5700 FACTUAL DATA CLIENT Client Tracking Requested by Report ID rH 1234 99 AVENUE ""SAMPLE REPORT"factual 20636 CIE 0000 0055 FANTASY ISLAND, IL 60750 FD client code Date requested Time requasted (555)111-2345 (555 )222-3456 0636-OOOOOA 04/05/2002 15:26:08 enti • Applicanfs last reme CREDIT First name Middle Surfoc DOB Social Security LINDA L 021.48.6401 Present 10228 BLACK RIVER COURT FOUNTAIN VALLEY ICA 9270Social Sec. rch 363-48-7761 LINDA C CONLEY 021.46.6401 LINDA L CONLEY { 021-46-6401 LINDA L CREDIT 021-46.6401 LINDA C MANN 1021.46.6401 LINDA CONLEY � 621-46-6401 LINDA MANN CONLEY 621.46.6401 LINDA MANN 021-46-6401 LINDA L MANN 021-46-6401 L LINDA L- 110228 '. 021.46.6401 LINDA M CONLEY BLACK RIVER CT, FOUNTAIN VALLEY, CA 927OM904 ' 02IO2 j 021.46.6401 LINDA M CONLEY 4925 BOONSBORO RD, LYNCHBURG, VA 24503-2240 11100 021-46-6401 LINDA M CONLEY 305 CAMBRIDGE DR, LYNCHBURG, VA 24502-5809 09/00 021-46.6401 LINDA M CONLEY 157 HOWARD DR LYNCHBURG, VA 24503.1701 03/99 021.46.6401 LINDA M CONLEY . 225 COFFEE RD, LYNCHBURG, VA 245033849 09/96 021-46-6401 LINDA L CREDIT 157 HOWARD DR, LYNCHBURG, VA 24503 10228 BLACK RIVER CT, FOUNTAIN VALLEY, CA 92708 07/01 021.46.6401 LINDA L CREDIT { 021.46.6401 1021-46-6401 LINDA L CREDIT 4925 BOONSBORO RD, LYNCHBURG, VA 24503 LINDA CONLEY 4925 BOONSBORO RD, LYNCHBURG, VA 24503 FACTUAL DATA ALERT B 021466401 CREDR, LINDA L CURRENT INPUT DOES NOT MATCH FILE ADDRESS INPUT SURNAME DOES NOT MATCH FILE SURNAME BU2