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HomeMy WebLinkAboutCORRESPONDENCE - RFP - P687 NEW HORIZONS TRAVELAdministraave Services Purchasing Division November 22, 2002 New Horizons Travel 300 E. Boardwalk Drive Ft. Collins, CO 80525 Attn: Dale Clarken Re: P-687 Travel Management Services JAN 13 2003 The City of Fort Collins has elected to renew P-687 Travel Management Services for the City of Fort Collins with your firm. The terms and conditions of this renewal will be the same as stated in the original bid documents, including the 2003 revised pricing and also including the following: One $35.00 service fee for each ticket issued and will include the delivery fee for paper tickets. There will be no fees for refunds and exchanges. If the renewal is acceptable to your firm, please sign this letter in the space provided and return along with a current copy of your insurance to the City of Fort Collins, Purchasing Division. If delivered, please deliver to 215 North Mason Street, 2nd Floor, Fort Collins, CO 80521. If mailed, the mailing address is P.O. Box 580, Fort Collins, Colorado 80522-0580. If this renewal is not acceptable with your firm, please send us a written notice stating that you do not wish to renew the bid. If you have any questions regarding this renewal, please contact Jim Hume, CPPB, Senior Buyer, at 970-221-6776. Sincerely, am 7rBofop�u4reclhasing llII, CPPO, FNIGP ctand Risk Management (Please indicate your desire to renew P-687 by signing this letter and returning it with a current copy of insurance forms to Purchasing Division within the next fifteen (15) days.) 215 North Mason Street • 2nd Floor • P.O. Box 580 • Fort Collins, CO 80522-0580 • (970) 221-6775 • FAX (970) 221-6707 APR - 4 ?pnl, April 1, 2002 City of Fort Collins 256 W. Mountain Avenue Fort Collins, CO 80522-0580 Attn: Jim Hume RE: P-687 Travel Management Services 300 E. Boardwalk Drive Fort Collins, CO 80525 970 - 223 - 7400 New Horizons Travel values your business and is committed to meeting all your travel needs as if they were our own. We take pride in your selecting us to serve as your objective travel consultant. It is our ongoing mission to sort through the vast options, including the internet, to find you the best prices and best value for your airline tickets, car rentals, hotel accommodations, and all your other travel needs. It is our pleasure to handle every step of the travel transaction for you, saving you from the hassles, uncertainty, and inconvenience of having to do it on your own. Until recently, a portion of our revenues came from commissions paid by airlines for the sale of their tickets. This compensation covered some of our costs, thus enabling us to offer our services to you at a small fee. But, beginning on March 14, 2002, most airlines cut our compensation to zsro. Unfortunately, we had already trimmed our expenses, which has brought our cost to issue a ticket to approximately $28.00. As a result of the airlines cutting our compensation to zero, we have been forced to increase our fee to issue their tickets. I am requesting an increase to $35.00 for issuing a ticket. Most agencies in the area have gone to $350) or higher. We are confident that when you weigh these fees against all the services we provide you and the cost savings we have generated by using consolidators and the internet, you will recognize that we are still, far and away, the best option. You may contact meat 970-223-7400 or email at dalec@travelnewhorizons com. thank you for your consideration. Sincerely, /)4-�0 Dale Clarken President Fort Collins - Loveland - Greeley - Greenwood Village