HomeMy WebLinkAboutRESPONSE - RFP - P 848 (2)A Proposal to Conduct a
Public Opinion Survey
Presented to
The North Front Range
Metropolitan Planning
Organization
By
ETC Institute
July 25, 2002
Recent Research Survey Experience
in Colorado
■ North Front Range MPO
■ ■Pikes Peak Area Council of
Governments
■ City/County of Denver
■ City of Aurora
r�
■ Canon City
■ Castle Rock
■ Clear Creek County
■ Castle Pines
The Most Important
Committed People
leled
Part of the Process:
A Proven Team
to Work With You
-experienced
-well trained
s in soliciting it
n and communi
t from residents about
►ng iss
"Best Place to Work in Greater Kansas City" Award
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Commitment ofK�
Personnel
■ We only take on a limited number of projects
• Never start or seek new work until we have
exceeded the expectations of existing clients
■ All tasks directly supervised by Chris Tatham,
and Dr. Elaine Tatham
Unmatched Transportation Research and
Project Management/Logistical Expertise
7m Chris Tatham - Strong Leadership
• Unmatched Understanding of the Complexiti
of Transportation Research:
-very familiar with the North Front Range
- more than 10 years of experience
- managed more than 100 transportation
related surveys including 29 travel surveys
-all projects completed on time and at/under
budget
- political advisor to community leaders
across the country
Unmatched Expertise in Household Travel
Survey Design and Administration
Mm Dr. Elaine Tatham
• 30 years of experience
• managed more than three dozen transportation
public opinion surveys
• national expert on survey research
design/evaluation
• Kansas University Graduate Engineering
Faculty in Model Simulations/Forecasting
• uniquely qualified to understand urban
planning applications for this project
Commitment
You Will Be Very Important To Us
� We want to continue
working with you
to ensure your long-term
success
Cost
Overall Value
and
Return on Investment
'' ■ No Learning Curve
• Project team knows the issues and areas
• Will be able to build on previous works
■ Low Project Management Overhead
• Senior Managers are performing core tasks
• 98% of project time is related to a core task execution
■ All Data Collection Tasks Performed In -House
• in-house call center
• in-house mail center
• in-house data collection team for on -board transit
surveys
■ Unmatched quality control procedures
Schedule - August 2002
■ Design Survey
• optional stakeholder interviews
• optional focus groups
■ Determine Sample Size
• 4 subregions: Ft Collins, Greeley, Loveland, Other
• Sample size of 400, 800, 1200, 1600 depending on level
of precision desired at the subregional level
• may be able to draw some or all of the sample from
households that participated in 2001 travel survey
- develop a database that links actual behavior with stated
preferences
The 3 Cs for Selecting a
Service Provider
k ■ Competence and Experience
• Have they done this before for clients like us?
• Do they understand the unique issues in our area?
• Were they successful?
■ Commitment of Key Personnel
• Will their best people be available?
• What are their other commitments?
• Will we be their priority?
• What is their track record for on -time delivery?
■ Cost for Services - overall Value
e right kind of firm leading the project?
• Will they finish the project for their stated price?
Schedule - September 2002
■ Administer Survey
• mail with follow-up by phone
- message in Spanish printed on mail surveys
• guaranteed minimum number of completes for each
subregion
• provide sample press releases
• will ensure participation by non-English speaking
households, particularly those in Greeley
■ Data Entry and Processing
0 Provide NFRMPO with first line results
Schedule - October 2002
■ Analyze Data and Prepare Final Report
• 20 hard copies of final report
• banner crosstabulations that show results for each
subregion
• presentation of results to senior leaders in the
community
Optional Tasks
■ Importance -Satisfaction Analysis
• uses survey data to identify regional priorities
■ Trip Rate Survey of Persons Under Age 16
• will complement the existing household travel survey
database
■ Consensus Building Workshop
• recently helped city leaders in Southern California
reach consensus on key transportation issues
Why Select Us for this Project?
■ Competence
• We Are Among the Nation's Best
• Extensive Experience in Similar Markets
■ Commitment
• Senior Personnel Do the Work
• Top Priority for Our Firm
■ Cost and Return on Investment
• Will Meet and Exceed Your Objectives for the
Project Within Your Budget
We will help you set the stage for implementation
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Competence** begins with a good
understanding of the project
m ■ Stated Goal: To gather input from residents of
the North Front Range MPO area to assess
attitudes and opinions about regional
transportation needs and public transit issues
Unstated Vision: To identify strategies that can
be used to build support for transportation
funding in the region
ETC Institute Builds Trust
and Credibilitv in Communities
Requirements for Success
■ The Right People
■ The Right Skills
■ Committed/Available Resources
■ Strong Leadership/Project Management
■ An Approach Tailored to Your Needs
■ Extensive Experience As A Team
• more th
Competence: ETC Institute Overview
State-of-the-art
Market Research
Facilities
ETC Institute: A Record of Excellence
"Top 10 " Small Business of the Year Award
■ Nation's leading social issues market research firm,
specializing in
• transportation related market research
• urban planning and air quality research
■ Woman -owned business founded in 1982
■ 58 employees
■ Completed surveys in all 50 states, Canada, and
Mexico; including more than a dozen surveys in the
State of Colorado
■ Extensive in-house capabilities for performing data
collection via mail, phone, and on -site methods
■ State-of-the-art call center
■ Foreign Languages - Spanish and Asian Languages
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Recent Transportation Public
Opinion Survey Experience
■ Southern California Association of
Governments -Los Angeles
■ Jacksonville Urban Area MPO
■ Mid -America Regional Council - Kansas City
■ Southeast COG - Sioux Falls, South Dakota
■ Joplin MPO - Joplin, Missouri
■ City of Mesa, Arizona
■ Nashville/Davidson County MPO
■ Des Moines Metro Transportation Authority
■ Spartanburg County, South Carolina