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HomeMy WebLinkAboutCORRESPONDENCE - GENERAL CORRESPONDENCE - 9933503Administrative Services Purchasing Division City of Fort Collins May 15, 2002 C3 Technology, Inc. 2519 S. Shield, #137 Ft. Collins, CO 80526 Attn: Dave Herzfeld, President Re: Professional Services Agreement Enclosed please find your copy of the contract for the above -mentioned matter. Sincerely, r Ja es B. O'Neill II, CPPO, FNIGP ector of Purchasing and Risk Management JBO/jbe 215 North Mason Street • 2nd Floor • P.O. Box 580 • Fort Collins, CO 80522-0580 • (970) 221-6775 • FAX (970) 221-6707 m Keith Ashby - Fwd C3 Technology Pale 1 From: Cam McNair To: Jim O'Neill; Keith Ashby Date: 5/2/02 2:19PM Subject: Fwd: C3 Technology I am glad to endorse the attached memo, requesting approval to hire C3 Technology on a sole source basis. I assume you have the PSA and understand that this contract will be for less than $30,000 and for a duration of less than 90 days. If you have any questions on this, feel free to contact me. Cam McNair, PE City Engineer 281 North College Avenue Fort Collins, CO 80522-0580 Phone:970-221-6605 Fax:970-221-6378 E-mail: cmcnair@fcgov.com CC: Brenda McCoy-Manfredo Keith Ashb Service Contract From: Brenda McCoy-Manfredo To: Keith Ashby Date: 4/10/02 10:05AM Subject: Service Contract Hi Keith - I spoke with you yesterday about utilizing an computer outsourcing company to help me catch up on some work in my dept. I spoke with the President of the company, Dave Herzfeld, and we came to the following agreement: Strictly an hourly basis for billing. The hourly rate agreed to was $85/hr. We agreed that we needed to have a meeting to establish a work plan. This meeting would include 2 support people and himself. He agreed to provide 2 people to do the work to ensure that someone was always available in case something else happened. He agreed not to charge anything other then a single hourly rate when we meet to discuss the work plan (he'll have the 2 techs and himself present). We agreed to a schedule of support based on 3 days a week. The projected completion time would be around 30 days; with working only 3 days a week, it will take approximately 10 weeks to accomplish the job. This isn't an absolute time frame but one that we will be shooting to accomplish. I currently have a PO encumbered with funds that will pay for this - the vendor needs to be changed. We've tentatively set a date to meet for a work plan on April 18th. Hopefully that will allow enough time to get whatever paperwork in place that we need. I've sent via fax a brochure from the company and a resume of the individual who will be assigned the work. It's possible we may want to use them again in the future after the completion of this assignment, so I wonder if it's a good idea to do a Not to Exceed service contract? I wonder if it wouldn't be better to put a generic service agreement into place in case later this year I might need to bring them in again to help - it would prevent us from having to do another agreement. Let me know what else you might need from me to get this service in place. Thanks for your assistance. Brenda McCoy-Manfredo Engineering Dept. x6528 CC: Brenda McCoy-Manfredo Customer Case Studies Biotech In 1991. a start-up biotech firm needed a technology infusion. The challenee was that themwas no technology infrastructure: litte Hardware, no Network, no Design, and no Support. 0 Technology analyzed the clients ",.ethnology condition" and developed a Coal scaleable solution that could evolve as the orgareza:ion changed Now, the c3 crew supports over 100 users in several facilities. cP conceived the organization's intranet that allowed this dynamic company to host its own web services. In addition, c3 developed the technology infrastructure that enabled the Humans Resources Department to establish an on-line library of forms and manuals. so Technology provides support on a variety of critical systems for a variety of platforms. Martgage Services The client's business neads are closely tied to the volatility in mortgage interest rates and the cyclic nature of real estate sales in Denver In early 1990, c3 analyzed and proposed solutions fiat could be expanded and c=acted as business cond`i chanced. Today, c3 Technology services over 700 users in severa offices along the %rxt Range and in Nebraska. Our team of certified professionals assists the clients in the management of a mixed Novell and Windows NT environment that includes Unix hardware and the support of an IBM AS400 System. Banking The organization needed a vendor to facilitate cesktop support cs Technology proposed and implemented an end -user desktop support that services over1,000 users in several branches located throughout the IntermoartainAlest 0 developed customized first- and second -lave: supportthat streamlined response time end developed a service partnership which nas grown: since 1999. Construction Remote access to the most current data was the challenge. This contractor had prorect managers assigned to remote job sites throughout the are& ce proposed, implemented, and configured so:utions that enayed remote usersto access the latest conseruc_inn files and keep the projects on schedule. 0 created a virtual private o cwork that combined a m;x of standard hardy;are and p, oven sufmare solulans. How we can help! One Call Can Do It All? Care ServiceE c3 Technology, Inc. offers E full range of com- c3 Technology's core busi- puter-related services with which we can nests is network integration, assistyou: management, and support. To provide our dents a single point of • Pianning and implementing scaleable cori e3 Technology maintains solutions for network management. stuategic parmershps"C& suppliers Able to offer partial to comolete out. and authorized dealers for a variety sourcing programs to meet the tech- of hardware. This allows e3 to obtain nology challenges of any business. name -brand hardware that is con- figured axatdy to the specifications • Assessing and anaArz!ng your existing of your network computer network and troubleshooting Several client organizations have current problems. Exploring technology existing lists of preferred vendors options and making recommendations to provide computer and network for changes and improvements. hardware. 0 Technology will work • Helping you identify your current and with your existing venders to acquire future system needs. Exploring options the necessary hardware and install or. growth and capacity while evaluating it seamlessly. the application of "new' technologies as -- applied to your business model. • Helping you seoure and manage your network. Team c3 an advise and Novell. pro- vide firewafi and data backup solutions that address network and data security problems and goals. Providing wo and honest dialog regard- ing your network coeds. No Teehno- babble here! We understand that tech- nolegyse.. vespecple, and people must Partne rN et_ feel comfortable with the technology to be of benefit to the organization. Pro- fessional sersice with a persona touch. 11microsoft 0 a z '=a 0 m- cT chnotogy Inc. Visit us on the web www.c3tec.com c3 - Denver Metro 600 South 17th Street Suite 950 South Denver, CO 80202 (303] 820-0856 c3- Northern Colorado 2519 South Shields Suite 137 Fort Collins, CO 80526 Voice: [970] 223-2738 Fax: (413] 832-4190 �e3 ___ xfx�sar w.e .,... L~ fneTe chnodagy ' 1.w,ka •.se,,.�. ror z�tn.,.a Oaw_ Herzfeld. CNE. MIS President 25195.SFads 6137 60C ea th 17h Screen F .Ca,M O]805M Sire 950 Soutn M. 97:.223.2733 Pem•er. CO E_'202 aFa'4138324190 3r3.020.G956 6erz::_ d shear VC2ca c.c_^i :•em•,.otecc�m e3 CWZ�T Technology Inc. May we beef service? 0 Technology, Inc. is a team of computer network professionals committed to providing a personal touch for businesses' networking and systems integration needs. c3 Technologys mission is to supply network consultations and system integration services for dynamic organi- zations in the Rocky Mountain Region, Our team of certified professionals has extensive hands-on experience in an array of technologies and integration approaches. Our clients range from small busi- nesses to large mult:site enterprises and include wholesale, bio-technology, manufacturing, banking, and financial services. c3 Technology takes pride in our ability to recommend and implement appro- priate systems and networkingsoludnns for our clients. We focus an developing business relationships into a long-term partner- ship that can grow, evolve, and prosper c3 is looking for more than lust the quick sail; we are interested in building long-term Partnerships where we help our clients change as new tachoologies and applications are introduced. Why Consider outsourcing to C3 Technology? Improve Company Focus outsourcing your information systems to c3 enables your business to focus resources in areas of greatest economic and competitive advantage by eliminating the "he;,.,' issues that detract from management's time. Resources Not Available Internally Often the resources needed to take a company to the next level are absent. A great deal of time and cost can be lost attempting to find qualified individuals to perform the necessary network administration functions. Reduce Operating Costs Outsourcing with 0 provides client access to a lower cost structure which is the result of economy of scale. experience, and specialization. Make Capital Funds Available Outsourcing �,vith c3 can reduce the investment of capital funds into non - core business functions. Contracts can be structured in a variety of client friendly ways. Free Resources Outsourcing enables an organization to redirect resources towards act, ivities that have a greater return in serving the customer Shared Risk When you outsource to c3 the technology investment you make becomes more dynamic, flaxibia and able to meet the changing business enviornment APR-10-2002 WED 09:08 AM CFO ENG, FAX NO. 9702216378 P. 04 Kevin Notheis 1201 W. Swallow Rd. #122 Port Collins, CO 80526 (970)231-3135 kuvin.nothcis @c3lcc.com ,SumgiOry A CNE and MCSE with a bachelor's degree in computer science, Experienced in network and system design, administration and support. Computer A perienee • Operating Systems: Windows 3.x, 9x, Nf, 2K, Xl; NetWare 3.x, a.x, 5.x, 6; Nine OS; Iced Hat Linux. • Software: Novell RorclerManager, GroupWisc, ZENWorks and iFoldcr, Intel Landcsk, Norton and McAfee AntiVirus, Samba, Apache, VNC, VMware, Sniffer Pro, Ethereal, MS Office, outlook, Eudora. Hardware: Dell, Compaq, and HP Servers, Fibre Channel SANS, network printers, various hubs, routers, switches and network appliances (firewall, DIMP, NAT, etc), various vendor and self -built workstations. rlllploymew c3 Technology - Fort Collins, CO Network Engineer March 2002 - present Currently providing end -user and network ini'rastructwe support to various small and mid -sized businesses. • Administering NetWare, Windows, and mixed operating system cnvironntcnlS. • Working with a client to provide a consistent desktop and network environment to end -users, • Administering both Microsoft Exchange and Novell GroupWise groupware systems. University of Wisconsin - Division of Information Technology - Madison, Wf Nei work Specialist April 2000 - March 2002 Provided technical network expertise to departments throughout the university. • As the lead Novell technologist, installed many servers and administered a complex NDS environment. • I lelped design a highly available web site using ITS and Windows 2000 Network Load Balancing. • Helped lead a dopartnrcnt-wide rollout of anti -virus and dcsklop management packages. • Prepared technical documentation and position papers for various university departments. 0 Technology -Fort Collins, CO Network Engineer September 1998-March 2000 As a consultant, provided numerous clients with all aspects of computer hardware and software support, • Installed, configured, administered, and supported both NetWare and Windows NT networks. • Implemented dcsklop management and network security solutions using Novell's ZENWorks and BordcrManager, respectively. • (oil lTgur'ed and adruinislered single- and multiple -site Group Wise messaging systems. Grinnell (2ollege Commuter Services -- Grinnell, TA Help Desk Assistant / User Consultant March 1995 - May 1998 Provided a user-friendly front door for all faculty and student computer issues. • Solved problems and answered questions on 1'C, Macintosh, and VAX systems and software, • Contributed to the campus -wide migration from Windows 3.11 to Windows 95, • Appointed as Campus Education Specialist, and as such conducted faculty and student workshops. Xrlacrrtinn Grinnell College, Grinnell, Iowa, Bachelor of Arts in computer science, Spring 1998, Certification C.'crliRed Novell Fagineor-NetWare 5. Microsoft Certified Systems Engineer - Windows 2000. lilejercllee.s Available upon request. APR-10-2002 WED 09:06 AM CFO ENG, FAX NO, 9702216378 P. 01 Tlm City of Fort Collins PO 13 x r,60 20 N. College Ave. Foa Collins, CO 80522-0590 10701 221-6605 FAX f970) 221-6378 Tie- y�a6 —W From: Engineering Department FAX Pages: + ccwlX I -- Phone, Data, Re: Per: • Notes Alw cm�z�� 5�rr� you -hQ'c610— SCHEDULE 4 MAY 15 2002 Effective 06/01/2001,this Schedule forms apart ofPolicy No. 730-00-32-47-0001 (At the time stated in the policy) issued to C3 TECHNOLOGY, INC. Producer: TAGGART & ASSOCIATES, INC. hyAtlantic Mutual Insurance Company Commercial Professional Liability Coverage Part Declarations, APR 005 02 99, Continued Forms Applicable to the Professional Liability Coverage Part: APR 001 10 98 APR 005 02 99 APR 603 CO 11 98 ASC 00 11 01 98 TECHNOLOGY ERRORS OR OMISSIONS PROFESSIONAL LIAR DECLARATIONS YR 2000 COMPUTER PROBLEMS EXCL - CO Schedule 4 - PROF LIAB POLICY FORMS LIST 4-93-4784 07/27/2001 JJR CPW PR 1.000 ncr nn 4... ee — ... . Policy Number: 730 - 00 - 32 - 47 - 0001 LMM Limits of Insurance Technology Errors or Omissions Class 78598 Electronics-N.O.C. Subline 317 Forms applicable to the Professional Liability Coverage Pat: �- See ASC 00 11 01 98, Schedule 4 $1,000,000 Per Claim $1,000,000 Annual Aggregate $10,000 Deductible $500,000 Gross Sales 06/01/2000 Retro Date _^_^4'93-4784 07/27/2001 JJR CPW PR 1.000 This list is set out in a priority manner: The priority is from top to bottom. Inventory hardware/software on each machine via Centennial Plan any upgrades and order/purchase parts Investigate XP installation problem on Admin. Supv. Computer (Word and jpg) Build new machine for Dev. Rev. Mgr. Rotate old machine to Dev. Rev. Intern position — rebuild and add scanner Build new machine for City Surveyor — C&G, Local install ACAD 2K Rotate old machine to Surveying to replace old DOS machine — install Win 98. Keep old DOS machine on hand in Surveying. Build/prepare new machines for deploying ACAD 2K Marc A., Dean, 3 - SOS Build new machine for Drafting Techs — stand alone ACAD 2K Coordinate installation of ACAD 2K on server for deployment. Deploy ACAD 2K SOS, Erika, Kyle — deploy other software/hardware when at these machines New computers — Marc A, Dean Rebuild an 'old" computer for use as temp machine for potential rebuilds on front office staff computers and Lance Newlin before deployment below. Coordinate deployment of software and hardware upgrades throughout dept. Office XP GW 6 SP 6 IE 6 Ensure computers on domain — copy Favorites Any network print devices McAfee Memory Deploy another other needed software — Arc View Rebuild any machines for rotation to others (Inspection) Take another inventory and document. Miscellaneous — Date: May 2, 2002 To: MEMORANDUM 6 Z Jim O'Neill, Director of Purchasing and Risk Management From: Brenda McCoy-Manfredo, Engineering System Specialist Through: Cam McNair, City Engineer RE: Sole Source Vendor — C3 Technology, Inc. In an effort to catch up on an extensive backlog of end user computer needs, the Engineering Department has elected to hire an outside agency to come in and perform the necessary tasks to catch up. The project scope includes but is not limited to: building and deploying new computers, implementing a coordinated roll out of a major upgrade to the department's main computer software — AutoCAD, deploy software upgrades throughout the department, as well as troubleshoot and make recommendations on other miscellaneous computer issues. C3 Technology Inc. was interviewed and selected because of the technical expertise that they can provide related to the identified needs. C3 has agreed to provide two excellently qualified technicians to immediately address the scope of work identified. Both technicians are Network Engineer's with backgrounds in Novell and NT networks, Microsoft Office products, Novell GroupWise, customer service, and AutoCAD installations. It is felt that these technician's can "hit the ground running" with little or no direction and supervision to accomplish the tasks, which will free the department's System Specialist to address other pressing technology issues within the department. The IT Department was not selected to assist in this project because they could not exclusively dedicate personnel to Engineering on a full time basis for the duration of the project. If you need additional information, please contact us and we will be glad to provide the necessary information.