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HomeMy WebLinkAboutALPHA NUMERIC SOLUTIONS - CONTRACT - CONTRACT - 6657OCT-11-2000 WED 08,24 AM CFC ENG, FAX NO, 9702216378 F. 02 MAINTENANCE AGREEMENT ALPHA NUMETC SOLUTIONS, INC 3759 West 2340 nulh, Suite G, West Valley, Utah 84120 (801) 977-8608 'this Mmmersi Agmemern is made by and between Alpha Numeric Solutions, hereatter refused to aq "ANS", six), CUS IgMER AND PRINCIPAL ADDR&SS 10, t Collins fingmeei mg Depxrbnent 256 W(nt Mountain Avenue Port Collins, CO 80522-0580 Conoco RrcrIdi McCoy Manftcdo 970-221-6528 henlftel atcfred u) as 'Cusmmm" Under this Agreement, ANS drag membin die following Product at Ow rates shown PRODUCT AND CHARGES See Attached I rating $5,9114.00 Antmally anal on any adachtal schcdule(s), hereafter called "die Product" according to the nialmmIlancc ,,ervtccs art forth On the folbwmg "Terms and Conditions' b PiMita • is defined us e(pnpmenr and/or software as apphcabk TERMS AND CONDITIONS PERM The Initial term of tluq Agmcinenr ha for a period of t ycAr(s) from die efft.urve dole of June 10, 2(W Upon expuahon of din initial term of die Agrecmcnt, it dtall be deemed renewed with die same turns and emtdmons for further succesysc period% of I Year(l) uNes edhur parry has given its Other parry slut nen 11(1 not leer than Burry (30) days prior to die expiration of the inn91 tern or suharquent reci terms) CHARGES, Pile charges for OIL maintenance described Immu der, are the total of die charges listed above and on any anached schedulc(s) ANS shall imomc the Cwtomcr on, die anniversary date, and the Cuamnssr shall pay die aggregan. to ANS wldrin len (10) days Of the date of each invoice ANS has the light to increase ouncomfanee charges At each Anniversary or the effective dam, by an amount not exceeding 5 peicent of the mntl maintenance agreeruto Wrntcn nmltt Of such increase shall be given to the crammer not leas than thirty (30) days before the nnnwersary Of the eticcnve date In addition, die Cusmmer shaft parry all federal, slime, or local was on die services rendered or parts supplied SERVICE I1017RS When software is covered by this agreement, the nlamteriaitc. agreement Provides for a maximum of 18 hours of sofware Schvlcc When die maxnnum number of hours Is reached, die customer will be hllled at ANS established tares ANS shall provide mamsewra.e Service as expedhboudy as pvr idlk after nmuce from the Cusmmer that dx Product is moPr.roble tiervicc may be obtained durnig maintenance center office hours which are 8 00 AM to 5 00 PM daily (Monnraah time), Mondry through buddy excluding Public holidays Servh.e at times other than during nianucnrute cuuet hours, Shall be forublled upon the CUs[nnwrq request and at ANS's cstubbshed charges for labor and tinsel in enact at the Time such service is performcd SFRVICR NOTIFICAI ION. the Customer kiall notify ANS of suspccmd product ma0unction, by calling ANS aorvmo and identifying die problem and symphtma Notification may be rrwde I. ANS via udephone, or tax at die service 1a111lblrq hswd below. Print to ANS dnPamhhn¢ a mching.han, the C'ustmner may he asked w assiq tin performing conceit simple megnosnc proctilums PARI S COVLRED ANS shill replace umnponerus of the Product when such replacement x made necessary solely through the normal proper use as dctennmud by ANS I his replacement excludes operating wppheq, Such as. but iron l mind to paper, tosser ribbons and other expervJablw ANS diall render Service+ solely to the Product listed and shall nut be responsible for satworks or fw.dLdItS it. w/lfm/hlthe Product IS conneued ,( CUSTV'MrnE.R�A_CCPPT�"cs'CL DATF SERVICE NUMBERS Tdi.phonc (901) 977 8606 Pax 001)977-8775 e mad www alphsw1 com RIGHT TO SUBCONTRACT ANS shall have die right to wbcostracr mammnanee services to any qualified agent. PLACE OF USE. The Cuuomcr shill provide a smcabte, clean location for the mslallation end openauon of die Product, including adequate surge Promcbon on Cie electrical supply source RISK OF LOBS This Agreenrcor does not cover venue, maintenance or ri.pau meessnumd by loss or damage resulting from any cause beyond to control of ANS, inJudhng, but not limited In loss or dam ige due as tiro, water, lightning, earthquake, not, unaudionrud serves or modi0cwoin, theft or airy other cause ouginamng outside the P(oduct Wnh respect to any loss or damage, ANS shall submit to the Customer a description of the work to be done and request the Cusmmer's eomenr to regtorc the Prolucr to [tonal operafang coMlmon at ANS's rams If the Customer does not agree m restore Product w Printed operating condition, ANS shall bave die rigld to terminate its obligadong under this Agmement PERFORMANCE ANS shall excreige its bear efforts In Performing Services covered under (his Agreement, but shall no be liable for damage;, direct or otherugw, tot f9dme in perform scrynes at a location doomed hazardous to health or safety or ansing nut of delays or failure in furnishing parts or services caused by Acts of God, Acts of Gov,,rcmem, labor dhaputes or ddficulnea, farlm'c of nxngPOMP011, or other causes beyond its cunnol, or fur any consequential damage whatsoewr LIABILITY. ANS shall not be responsible, ra r incur liability of any kind, nature or descn(dton to the Customer, its agents or cmployoas at any other Finn or rauiloranon, whether direct or cons quentiat in event of failnie or fault in condition or operation Of the Product or for ermrq of omission in die transmrgsnon or display of InfOfniatinhi anvrig from the actual or allcgcd use of operatinn of the Product ANS'S I IABIWTY. ANS snail plocure and maintain tit doh forte and effect at all times during the performance of on -site maintenance Order ibis Agrecmcnt, Workmen's Compensation Imumn(x ANS Personnel shall comply with, all icasonabb; rules and regulations in effect at an. Customer site DEFAULT. In the event of Payment default by ale Cusmmer, ANS Shall he wbded to collcel interest and enleeuon costs, including court costs and ma,01cal c attorneys fees In the evcmt of default by die Cusmmer m any term or condition herein ANS may, at sis option, refuse setvine or termanare its obligatiom under this Agreement NOTIFICATION. Any notice reiluncil herein shall be tit wrntmg and shall be deemed gwcn if meted or delivered In the odor parry al its )mt known mailing address WAMdR. This Instillment cunLirns the entire Agreement of the parties It canntu be cha pod, alh-md or moddicd orally. All changes or modiliwbons must be in wrung by die parties hereto TAX The wgiomci IS resWnmble for any and all tax TEl,tPHONE SUPPORT Technical ,upporl tnciudes telephone consultations when the wsmmcr has pmhicnis or qutbutim drat can be resohed over ate telephone The customer has die light to Telephone ANS for r"Juncal assistance in using die software ' SOPTIVARE SUPPORT. The customer will supply the con lmous and data which caused die mualfnnction said help reproduce the failure The following services when checked a¢ part of me 5011M.1 c MITOCwrnco agreement dmtmis lrlf Is L"r�! Reasonable Ontte Support �k!jgO�TNephone Support Ark —Bus fixes and Uldams —11a-4 Softwev, Upgrades (m23110232) (he212to40) fz" &&'-- /o , 4' ' ors ANS ACCEPTANCE OATS A,r OCT-11-2000 WED 08:24 AM CFC ENG, FAX NO, 970221637$ P. 01 Maintenance Product List and Charges Item Number Qumutv Serial Number Description Annual Rate. 1 20 ea 5001-20S Altris Server Satwari, $1,650 2 1 AL 2005 050 ALPHA Wcb Track Server Sofiwan 1,49925 3 13 eH 501115 Alms Consummer Client License 95 55 4 7 eH 501015 Altris Crcamr Clent License 199 50 5 1 cH Capture ALPHA Hatch Scanuina Software 44925 6 5 cH Capturetil ALPHA Haah Scan Index Snftwpre 1,421 25 7 1 AL HSM 32 Q-Star Optical Mana ;erneat Software 599 2-5 Postt--WFax Note 7671 0ete/�_�,-llnpatces►/Z To(,J. From rr. t�' GG�A=at COM41 C0 42 tip, ,c:9� Phone Y PhonC A Fax Fax 4 Toad S5,914 00 Snlis Tax - - - Exempt - Total Maintenance $5,914 00 ..