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HomeMy WebLinkAboutCORRESPONDENCE - GENERAL CORRESPONDENCE - ANNUAL MAINTENANCE FOR TELEPATH IVR APPLICATIONFIRST DATA GOVERNMENT SOLUTIONS, LP AMENDMENT NO. 1 TO SUPPORT AGREEMENT This Amendment No. 1 ("Amendment") is attached to, and made a part of, the Support Agreement ("Agreement") dated November 4, 2007, by and between First Data Government Solutions, LP and its subsidiary ("FDGS") and City of Fort Collins Utility ("Customer"). All terms and conditions contained in the Agreement shall remain in full force and effect and shall apply to the extent applicable to this Amendment, except as expressly modified herein. To the extent that the terms and conditions of this Amendment are in conflict with the terns and conditions of the Agreement, or any other incorporated item, this Amendment shall control relative to the Support provided hereunder. Maintenance Renewal Support: IOr FIRST DATA Date: 1012/07 First Data Government Solutions, LP 9250 E Costilla Ave. Suite 100 Greenwood Village, CO 80112 www.fdes.com To: I For: Annual Maintenance for Software and Hardware Support of the TelePath IVRapplication 1114107-1113/09 Item QtY Product Description Price Total 1 1 SUPPORT Platinum Level Software and Hardware $16,060 $16,060 Support to maintain the TelePath IVR application Software: All TelePath IVR Applications Telepath Reporting Services Telepath Back Door Telephone Interface Telepath Fax Service Telepath Graphical User Interface Hardware: IVR Dialogic Hardware Total $16,060 Please note the following: The annual maintenance coverage is for I1/4107 — 1113108 Payment Terms are as follows. 1001/a due upon receipt of invoice. Pricing Proposal provided by Paul Hoglund Priem quoted are in US dollars. rL In 5/06 1 GAConuact rnformation\APPS\Fort Collins\2008 Suppon Renewal\CO, Ft Collins AMENDMENT TO SUPPORT AGMT_FDGS LP.doc i IN WITNESS WHEREOF, the parties have caused this Amendment to be executed by their respective officers as of the date written above. CUSTOMER: ic-�Il d C Z !1,14 I. f 7 a. IL ' D. By: �ytName: James B. O'Neill II, CPPO, FNIGP FIRST DATA GOVERNMENT SOLUTIONS, LP By: First Data Government Solutions, LLC, its General Partner Name: C*,JCk- G 146%Q10 Title: VF Date: t I i jr.107 �T Title: Director of Purchasing & Risk Management Date: //_q-p'1 z s/oa G:\Contract Infom Lion\APPS\Fort Collin,\2008 Support Renewal\CO, Ft Collin, AMENDMENT TO SUPPORT AGM'f_FDGS LP.dm