HomeMy WebLinkAboutRESPONSE - RFP - P687 TRAVEL MANAGEMENT SERVICESMIA
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'DESIGN
travel company
201 Somh Colkge A,cnoc
Part Collu,, C olo.ado 8052ti
USA
970/221-0040
800/55 i-61 3 i
(A< 970/221-0469
August 11, 1998
Mr Jim O'Neill
City of Fort Collins
Purchasing Division
256 W. Mountain Avenue
Fort Collins, Colorado, 80521
Dear Jim,
Thank you for including Destination by Design Travel Company on your
list of potential suppliers of travel management services
I regret to inform you that our travel agency will not be responding to your
Request for Proposal It is not reasonable for our company to enter into a
business relationship that is not profitable With your mandate that the
City will not pay service fees for service rendered -I do not find the
expected revenues (split up to 2 ways) to be adequate income to handle
the details of the award
Although there is a certain prestige associated with handling City travel -
without the ability to charge service fees —it's not worth itl Our company
will not lose money just for the privilege We work very hard to maintain
our existing satisfied customer base accustomed to paying for our
services
I suggest that in the present environment of the airline industry with
capped commissions it is very hard for a small Travel Company to stay
profitable By charging service fees we will be able to continue to work
within the airline industry and still be around for the future
Further I would like to recommend that the City of Fort Collins use its
considerable regional clout to improve the status of air transportation in
our state The dominance by one airline at DIA is not working for the
consumer Complaints and poor service issues continue to increase It's
time that government takes a stand to improve conditions for all those who