HomeMy WebLinkAboutFUELMASTER SYNTECH SYSTEMS - CONTRACT - CONTRACT - FUEL MASTER AGREEMENTFUEL MANAGEMENT SYSTEM
FUELMASTER@ Fuel Management System
Extended Maintenance Agreement
The FUELMASTER@ Fuel Management Systems Extended Maintenance Agreement is
made and entered into on this day of 09/13/07 Tallahassee, Florida, by and between
SYN-TECH SYSTEMS, INCORPORATED, (STS), a Florida Corporation having a
principal place of business at 100 Four Points Way, Tallahassee, Florida 32305 and
CITY OF FORT COLLINS
835 WOOD STREET
FORT COLLINS, CO 80521
This initial term of this agreement shall commence as of 09/13/07 and shall continue for
a term expiring 09/12/08 prior to which the option to purchase additional year(s) will be
provided
The FUELMASTERO Maintenance Agreement provides a means of extending the normal one-
year warranty that all FUELMASTER@ customers receive It covers parts and telephone support
labor for all FUELMASTER@ components, both software and hardware, and provides free
updates software/firmware, upon request The customer will be sent replacement parts and a
pre -paid label to return the defective parts The customer must return the defective parts within
seven business days Support hours are 8 00 AM — 5 00 PM local time, Monday through Friday,
excluding New Year's Day, Memorial Day, 41" of July, Labor Day, Veteran's Day, Thanksgiving
Day, and Christmas Day
Model No.
Serial Number
Cost
S/N 4048 COLLINDAL GOLF COURSE
$875 00
S/N 4049 FOSSIL CREEK
$875 00
S/N 4038 MAIN SHOP
$875 00
S/N 4036
$875 00
S/N 4037
$875 00
S/N 4041 PARK SHOP
$875 00
S/N 4040 TRANSPORT BUS
$875 00
S/N 4039
$875 00
S/N 1061
$875 00
TOTAL
$7,875 00
There is a late fee of $25 00 a month per unit up to six months or a maximum of $150 00 After
six months, there is an amnesty fee of $150 00 that includes verification of the functionality of
the system - Multiple years of maintenance may be purchased at the current rate, but all years
must be purchased in advance with one payment
Syn-Tech Systems, Inc will provide at no additional charge Certificates of Insurance naming
your company as a Certificate Holder However, if your company must be named on the
Certificate of Insurance as a co-insured, there is an additional fee of $ 350 00 to the overall
maintenance plan
Organizations under maintenance contract are provided a toll free number and have access to
FUELMASTERO technicians to assist in FUELMASTERO operations and diagnostics
Software updates will be provided free of charge upon request The exception to this is
for those system operators with customized software Each customized program will
have to be quoted on an individual basis Customers with Extended Maintenance will
only pay for the customization The customer can make the decision as to whether he
prefers to maintain his current system or update to the new software/firmware Changes
in hardware are not covered by this agreement
Under terms of this agreement, FUELMASTERO technicians will telephonically diagnose
problems with the assistance of the customer to determine warrantable conditions, and possible
problem solutions Syn-Tech will replace all defective parts and provide telephonic assistance to
the customer in installation of replacement parts to allow the unit to be repaired as expeditiously
as possible Please note that FUELMASTERO was designed in a modular manner to provide
easy and rapid exchange of parts, even by non -technical personnel Other fuel management
systems are not designed this way and consequently, do not offer warranties comparable to
FUELMASTERO This agreement does not cover site visits by FUELMASTERO technicians for
repair
Please note that damage resulting from acts of God, user abuse, accidents, faulty installation or
operation is not covered under the warranty This warranty specifically excludes any indirect,
special, or consequential damages to include, but not limited to, loss of product, profit, or litigation
fees Additionally, associated equipment including valves, pulsers, printers, personal computers,
pumps, oilers, dispensers, and other items not manufactured by Syn-Tech, are warranted only to
the extent covered by the original manufacturer Additionally, warranty is limited to approved
locations (generally the United States of America) and is not transferable except by written
permission of Syn- Tech Systems, Inc
The parties deem this agreement to be executed by their duly authorized representatives on the
Agreement date
2
SYN-TECH SYSTEMS, INCORPORATED
(Signature)
Patrick J Peacock
(Name)
Contracts Administrator
(Title)
CUSTOMER
James B O'Neill II, CPPO
Director of Purchasing and Risk Management
970-221-6775 970-221-6707
(Telephone Number) (Fax Number)
(Email Address, if applicable)
3