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HomeMy WebLinkAbout132191 MOUNTAIN PARKING EQUIPMENT - CONTRACT - RFP - P1049 PARKING ACCESS AND REVENUE CONTROL 27861PROFESSIONAL SERVICES AGREEMENT THIS AGREEMENT made and entered into the day and year set forth below, by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and Souder Corporation Inc., dba Mountain Parking Equipment, hereinafter referred to as "Professional". WITNESSETH: In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Scope of Services. The Professional agrees to provide services in accordance with the scope of services attached hereto as Exhibit "A", consisting of nineteen (19) pages, and incorporated herein by this reference. 2. Contract Period. This Agreement shall commence January 1, 2007, and shall continue in full force and effect until June 30, 2007, unless sooner terminated as herein provided. 3. Early Termination by City. Notwithstanding the time periods contained herein, the City may terminate this Agreement at any time without cause by providing written notice of termination to the Professional. Such notice shall be delivered at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this Agreement shall be effective when mailed, postage prepaid and sent to the following addresses: Professional: City: With Copy to: Souder Corp. Inc. City of Fort Collins, Parking Svs. City of Fort Collins dba Mountain Parking Equipment Attn: Dave M. Johnson Attn: Purchasing Attn: Scott Souder PO Box 580 PO Box 580 2009 S. Cherokee St. Fort Collins, CO 80522 Fort Collins, CO 80522 Denver, CO 80223 Many institutions consider it a "best practice" to install the SQL database on a separate server; McGann Professional fully supports this configuration and may gain in performance from the additional hardware. It is critical that the network connection between McGann Pmfuaainnal and the S01 Server be 24/7 reliable McGANN Upgrade Comparison Feature McGANN McGANN Comment Signature Professional Operating NT, Windows Windows Existing McGANN V4.2 will only run in Windows System 2000, XP- 2000 XP- NT4.0 which only allows McGANN to utilize 4GB Professional Professional of data storage. Database MS Access MS SQL In addition to the SQL database which is more Server 2000 stable and robust, Pro allows the database to reside on a separate server for security and protection. Internet Not Available Yes w/ I -Client allows McGANN Professional to connect Compatible included via an internet compatible PDA, cell phone or iCLIENT any browser based product for secure reporting, control and facility viewing. Security Password Enhanced Professional allows increased password levels Based Password for hierarchical control with ease of Application Based Programming. In addition, assigning passwords, Specific as well as signing on and off can be accomplished from any McGANN screen, as passwords are all centrally linked and controlled. McGANN Not Available Yes Utilizes e-mail to send messages based on Business system activity such as a low ticket alarm, facility Alerts full, daily revenue totals, facility counts, etc. Advanced Not Available Yes Quickly and efficiently search for cardholder data Card using the powerful new quick search tool. Select Database for group, account, last name, card number, etc., Searching or use the advanced search tab to select from any other database fields (utilizing the filter search method which allows the user to narrow selected records via single or multiple character inputs: e.g. A, Ad, Ada, Adam, Adams to search for last name Adams). All this is one click away, on one screen, with no need to manually return to previous or other screens. The filter method is available in A/R as well. Report Wizard Not Available Yes Utilizing the same set of base reports (with many different selectable base report choices defined at any time using report options) the wizard allows the user to further enhance each report. Automatic Not Available Yes via MBA Reports can be created, saved and scheduled Report through the MBA feature to email or send to a Scheduling rinter. Saved Search Not Available Yes Complex report parameter selection criteria can Parameters for be saved and called upon when needed. This Reporting allows for efficient, quick access and review of complex audit, statistical, or other data requirements. Custom SQL For a single All data Custom SQL based reports are available for the Reports day only advanced user with SQL statement knowledge, or on a fee base from McGANN. Macros Not Available Yes Nine macros are available to automate the most used functions of the system. Each macro is capable of saving and generating multiple reports. Lease Rate Not Available Optional Automatically adjust rates based on renewal or Management rate increase dates in leases or agreements with individuals, accounts or tenants. Includes multi le tiers, rates and scheduled changes. Functional Not Available Yes Existing McGANN V4.2 and Signature do have Linking "Functional Linking" within the separate Programs. Professional allows the user to toggle between user information. Database By others Yes Support for IT management with scheduler for Management automatic backups, exporting, and other utilities. Tools Accounts Separate Integrated The cardholder database is fully integrated within Receivable Program the A/R screen and includes enhanced search Option capabilities and reporting/invoicing. Using A/R, immediately access accounts to be charged/paid simply by typing the first letter or number, or first several characters of any selectable field such as card number, account number, last name, first name, balance due, monthly rate, etc. Likewise, in A/R the user can view the cardholder database without changing screens or modules. Expansion Limited Enhanced Modules such as Remote Client Software or capability additional facilities can be placed on separate computers in different locations for expanded system fle ibility and expansion. On -Line real- Not Available Optional On-line real time credit card processing through time Credit ADS via Frame Relay or Satellite, allowing credit Card card verification in 3 to 8 seconds per Processing transaction. E New Pay in Lane Machines We recommend the Amano AGP-6800. This is the machine that several of the City of Fort Collins staff came down and saw in Denver. Here is the written specification: MODEL AGP-6800 SERIES EXIT PAY STATION The model AGP-6800 series Exit Pay Station shall be installed to control unattended exits of the parking facility. The features shall allow the processing of transient parkers to exit the parking facility. The AGP-6800 shall have the ability through the same device to encode magnetic information on tickets, print information on the ticket, read magnetically encoded tickets, and coupons, print receipts, vault validated tickets and coupons, and void and vault tickets not taken by the patron. The AGP-6800 shall operate stand-alone or on-line with a facility management PC. The AGP-6800 Series Exit Pay Station is manufactured by Amano and meets or exceeds the following specifications OPERATIONAL OVERVIEW The AGP-6800 Series Exit Pay Station shall be used in conjunction with Amano Cincinnati's ETP-22 ticket dispenser or AGP-2000 series Entry Station, and have the ability to include in the system Amano's AGP series Fee Computer System, AGP series Pay Stations, and AGP-4300 series ExpressParc units, to achieve the optimum exit pay revenue control system. Optional credit card acceptance shall require the installation of AmanoCharge Centralized Credit Card Processing System Software to process credit card transactions. A single lot number shall be supported by the AGP-6800. A. Accepted: 1. Entry Ticket: The AGP-6800 shall read the entry time and date magnetically encoded on the entry ticket and compares it to the programmed grace time. If the entry ticket is inserted into the AGP-6800 within this period, a free exit shall be granted and the gate shall vend. If the patron has exceeded the grace time, the AGP-6800 shall automatically calculate the parking fee from time of entry to current time. Patron shall then be prompted to make payment via note or coin. Patron will be prompted to press the receipt button for a receipt. Any change due shall be dispensed in coin. The exit pay station shall then void and vault the ticket and vend the gate. 2. Exit Ticket: The AGP-6800 shall read the validation time magnetically encoded on the paid parking ticket by the Amano Central pay system, and compare it to the programmed lag -time. If the patron has paid and exited within the specified lag -time, the AGP-6800 shall vend the gate. If the patron has exceeded the lag -time, the AGP-6800 shall calculate the parking fee from time paid at central location to current time for patron re -payment. Patron shall then be prompted to make payment via note or coin. Any change due shall be dispensed in coin. Patron will be prompted to press the receipt button for a receipt. The AGP-6800 shall then void and vault the ticket and vend the gate. 3. Entry Ticket validated with HR-200 magnetic encoder: The AGP-6800 shall read the entry time, date and the store account magnetically encoded by an optional HR-200 on the entry ticket and compare it to the store account information programmed in the exit pay station. Exit pay station shall calculate the parking fee based on the store account information and display both the parking fee and the discounted fee. Patron shall then be prompted to make payment if any is due. Patron will be prompted to press the receipt button for a receipt. Following completion of the transaction, the exit pay station shall void and vault the ticket and vend the gate. 4. Validation Coupon with Entry Ticket: When used in conjunction with an Entry Ticket, validation coupons encoded with valid store account information, and that meet Amano specifications, shall be accepted to exit the facility. Following the display of the parking fee, when a validation coupon is inserted into the exit pay station, the store account information encoded on the validation coupon is read and the parking fee recalculated. The adjusted parking fee shall be displayed and the patron prompted to make payment if any is due. Patron will be prompted to press the receipt button for a receipt. Following completion of the transaction, the exit pay station shall void and vault the ticket and vend the gate. 5. Credit Card for ticket in/credit card out (optional): Credit cards inserted into the AGP-6800 ticket throat shall be accepted to exit the facility when used in conjunction with a valid parking ticket and an AmanoCharge Centralized Credit Card Processing Software system. Patron shall be prompted to insert parking ticket. The exit pay station shall automatically calculate the parking fee and prompt the patron for payment. After insertion of a valid credit card, credit card and fee information are sent to the AmanoCharge. Upon receipt of approval from AmanoCharge, the exit pay station shall return the card to patron, then void and vault the ticket, automatically issue a receipt, and vend the gate. 6. Service Ticket with Entry Ticket: When used in conjunction with an Entry Ticket, Service Tickets encoded with valid Service Ticket Type information by the Amano AGP-9700 Encoding Software System, shall be accepted to exit the facility. Following the display of the parking fee, when a Service Ticket is inserted into the exit pay station, the store number encoded on the Service Ticket is read and the parking fee recalculated. The adjusted parking fee shall be displayed and the patron prompted to make payment if any is due. Service Ticket is returned to patron unless the machine is programmed to vault service tickets and validation coupons. Following completion of the transaction, the exit pay station shall void and vault the ticket and vend the gate. 7. Lost Ticket: This option shall be programmable as Not Used or Flat Fee. The AGP-6800 shall accept Lost tickets created by AGP Entry Station or ETP mag-stripe ticket dispenser. Optionally, the unit shall provide the ability to allow the patron to select the Lost Ticket button and pay the programmed Lost ticket fee. When utilizing a pre -dispensed Lost ticket, patron shall insert Lost ticket obtained from parking facility manager. The exit pay station shall read the Lost ticket and display the Lost ticket parking fee. Patron shall then be prompted to make payment via note or coin. Any change due shall be dispensed in coin. Patron will be prompted to press the receipt button for a receipt. The exit pay station shall then void and vault the ticket and vend the gate. Lost Ticket function shall support only one Lost Ticket rate. FEATURES A. Lag -Time Control: 1. Lag -time is the amount of time allocated to the patron to exit the facility after the parking fee is paid in the central pay area. 2. Lag -time shall be field -programmable from 00:00-23:59 hourstminutes. When the exit ticket time falls within the lag -time period, the exit pay station shall accept the patron's ticket, re -write all data to the ticket as used, print a special mark on the ticket as used, vault the ticket and vend the gate. B. Grace Time Control: 1. Grace time is the amount of time allocated to the patron to exit the facility without having to pay. This feature shall allow free exit to patrons who are compelled to leave within a short period of time (i.e. no parking space available, entered lot by mistake, etc.). 2. Grace time shall be field -programmable from 00:00-23:59 hours/minutes. 3. When the entry ticket time falls within the grace time period, the exit pay station shall accept the patron's ticket, re -write all data to the ticket as used, print a special mark on the ticket as used, vault the ticket and vend the gate. 4. The parking fee will calculate from actual time of entry once the Grace period has been exceeded. C. Complementary Time Control: 1. Complementary time is additional free time allocated to the patron for exit lane processing for long wait times due to high volume mass -exiting of a facility. 2. Complementary shall be field -programmable from 00:00-23:59 hours/minutes. 3. Programmed Complementary time period is subtracted from the duration of the patron's stay, or a minimum fee. D. Daylight Savings Time: 1. The pay station shall automatically adjust its clock upon the beginning and end of daylight savings time. 2. Automatic rate calculation over daylight savings time shall be: a. Daylight time shall spring forward one hour at 2 a.m. b. Daylight time shall fall back one hour at 2 a.m. E. Off-line Credit Card Control (optional): 1. Off-line with the AmanoCharge system, the exit pay station will continue to accept payment in note and coin, and perform all normal lag -time reader functions. Credit card transactions will be denied until communications with the Host PC are re-established. F. Ticket/Card Reader Unit: 1. Reads all accepted tickets, validation coupons, service tickets, Management cards and credit cards, 2. Erases encoding from all vaulted tickets validation coupons and service tickets; 3. Prints and vaults all paid tickets with transaction data including month, day, year, time of payment, fee and calculated rate; 4. Prints used validation coupons and service tickets with a rectangular mark; and 5. Vaults used validation coupons and service tickets if programmed to do so. G. Coin Acceptor: 1. Accepts and sorts U.S.$ .05, .10, .25 and 1.00 coins; H. Bank Note Acceptor: 1. Accepts U.S.$ 1.00, 5.00, 10,00, 20.00 notes 2. 4-way note insertion 3. Zero note escrow I. Coin Hoppers: 1. 4 recycling coin hoppers; 2. Coin hopper values are fixed; 3. Coin hopper values are U.S.$ .05, .10. 25 and 1.00 coin 4. Recycles coins for change. J. Credit Card (option; requires AmanoCharge): 1. Reads all major credit cards (consult financial processor for availability) 2. Dedicated line real time to central credit card processing PC Note: Customer required to set up merchant account with a bank that can provide credit card processing. K. Vaults and Hoppers: 1. Bank note vault: stores all notes collected by note acceptor (capacity approximately 550 bills) 2. Coin vault: stores overflow coins (capacity approximately 2000 U.S.$ .25 coins) 3. Coin hoppers store and recycle coins (capacity of $.25 hopper is approximately 600 coins) 4. Key operation: a. One key to remove vaults & hoppers from pay station b. One key to open the vaults and hoppers c. Pre -warning of coin & note vault capacity can be programmed by quantity d. Each coin hopper can be programmed by quantity and physical sensor. Upon reaching the set quantity or sensor, the hopper shall automatically vault coins to the coin vault. L. Receipt/Report Printer: 1. Thermal paper roll: a. Width: 2.28" (58 mm) b. Length: 164' (50m) c. Amano part number: ACC-600680 d. Approximately 500 receipts per roll 2. Auto cutter M. Front Panel: 1. 10.4" color VGA capacitive touch screen graphic monitor displays all user information 2. Operational buttons to select and respond to program prompts: a. Switch buttons: 1) Cancel 2) Lost Ticket 3) Receipt 4) Help b. Touch screen: 1) Cancel 2) Lost Ticket 3) Receipt 3. Lights provide guidance to patrons: a. Ticket b. Coin c. Note N. Invalid Operation Indication: 1. If an unreadable, invalid or expired ticket, validation coupon or credit card is inserted, it shall be returned to the patron accompanied by a voice announcement and display message informing the patron of the reason for the denial. If applicable, ticket, coupon, or credit card shall be returned to patron. O. Ticket Box: 1. The AGP-6800 shall have the capacity to store approximately 2000 vaulted tickets. P. Voice Guide: 1. Delivers verbal instructions to the patron. 2. Voice announcements include instruction for: a. Payment b. Fee c. Alarm d. Receipt e. Volume 3. Voice announcements are Windows Wave file. 4. Two separate volume setting for voice announcement. (ex: Day and Night) Q. Validation Accounts: 1. Store ID's (validation accounts) are assigned to participating merchants that will be validating parking patron's valid entry tickets with an HR-200 encoder or issuing pre -encoded validation coupons. 2. Each Store ID is programmed in the exit pay station with its own unique ID (1- 999), with a maximum of 75 types. 3. Validations by time, fee, percent, flat fee, and surcharge. 4. Exit pay station shall read the Store ID encoded on the ticket or validation coupon and automatically apply the discount or surcharge to the parking fee. 5. For cancelled ticket transactions, up to three Store ID's with 15 counts each store will be re -encoded to the ticket. R. Service Tickets: 1. Issued to contractors, service persons, special visitors or any other individuals for whom a special rate is offered, created by the AGP-9700 Encoding Software System (optional). 2. Three types of Service Tickets can be defined: Type A, Type B, Type C; 3. Discount is programmed in the exit pay station for each Service Ticket Type; 4. Discount by time, fee, percent, and flat fee. 5. Exit pay station shall read the Service Ticket Type encoded on the service ticket and automatically apply the discount or surcharge to the parking fee. S. Taxes: 1. Only one tax rate shall apply. 2. Tax shall be programmable to apply before or after validation is applied. 3. Each calculation mode is able to apply a programmable tax (0.00% — 99.99%). 4. Unit can be programmed to include or exclude tax. 5. The tax total shall be reported in each total of T/GT. 6. The amount of tax can be split into up to four separate taxes when sent to the facility management PC. T. Cancellation of a Transaction: 1. A transaction may be cancelled at any time prior to completed payment of the parking fee. (If credit card is applicable in this machine, credit card transactions cannot be cancelled after the approval process starts.) 2. Partial amount tendered is refunded in coins (if applicable) 3. Any applied discounts are encoded to the patron's parking ticket, the validation coupon (if applicable) voided and vaulted, and the entry ticket returned to patron 4. Once full parking fee payment is completed, transaction cancellation cannot be performed and refunds shall 'not be available. U. Money Management: 1. When out of change and activates "insufficient funds" the exit pay station can be programmed to: a. Stop operation and display "Closed"; b. Issue a claim check for the amount of change due the patron: 1) Accept payment; 2) Complete the transaction; 3) Record change due the patron and issue a receipt. V. Reports: 1. Printed by receipt printer: a. T-Total/subtotal; b. GT-Total/subtotal; c. Hopper Total/subtotal; d. Coin Vault Total/subtotal; e. Note Vault Total/subtotal; f. System Parameters. 2. Recorded to Electronic Journal (Compact Flash card): a. Journal Record: 1) Each transaction; 2) Record of various totals; 3) Error log; 4) Alarm record. W. Compact Flash Card: 1. Journal Record is stored; 2. Storage capacity depends on the capacity of the card; 3. Data file can be transferred to a PC via the card and the Journal Record reproduced; 4. Receipt headers and footers are customizable by copying text files to card from PC; 5. Bitmaps for receipts and reports and downloadable to the exit pay station via the card; 6. Used for Backup program data and Restore program data. X. Security: 1. Multi -point safety lock system with concealed hinges: a. Two locks to access the front cabinet door; b. Drawer of bank note vault; c. Coin hoppers door; d. Each coin hopper has a security box and lock; e. Coin vault has a lock; f. Bank note vault has a lock. 2. Password protected Management Cards Y. Events and Alarms Events and alarms shall include but not be limited to the following: 1. Receipt paper out 2. Coin empty 3. Door alarm 4. Coin vault full 5. Bank Note vault full 6. Door open 7. Out of Change — Operation stopped 8. Note reader error 9. Bank note vault error 10. Shutter error 11. Magnetic reader error 12. CPU error 13. Coin validator error 14. Credit card server error 15. Credit card processing error 16. Time out error Z. Bank Note Full Operation: 1. When the bank note vault is full, the unit can be programmed as "Out of Service" or to continue to accept coins AA. Management Cards: Management cards are programmable and each can be programmed with three function types and four levels of security management. Management cards include: 1. Management card 2. Fill Hoppers card 3. Inventory card 4. Subtotal card 5. Money Management card 6. Auto Inventory card BB. Other Details: 1. Push button activated intercom for direct communications (Aiphone LED series compatible; Master station provided by others. 2. Customizable receipt header and footer. 3. Electronic shutter system protects pay station against weather (rain, dust, snow). In the event of any such early termination by the City, the Professional shall be paid for services rendered prior to the date of termination, subject only to the satisfactory performance of the Professional's obligations under this Agreement. Such payment shall be the Professional's sole right and remedy for such termination. 4. Design Proiect Indemnity and Insurance Responsibility. The Professional shall be responsible for the professional quality, technical accuracy, timely completion and the coordination of all services rendered by the Professional, including but not limited to designs, plans, reports, specifications, and drawings and shall, without additional compensation, promptly remedy and correct any errors, omissions, or other deficiencies. The Professional shall indemnify, save and hold harmless the City, its officers and employees in accordance with Colorado law, from all damages whatsoever claimed by third parties against the City; and for the City's costs and reasonable attorneys fees, arising directly or indirectly out of the Professional's performance of any of the services furnished under this Agreement. The Professional shall maintain commercial general liability insurance in the amount of $500,000 combined single limits and errors and omissions insurance in the amount of $ N/A. 5. Compensation. In consideration of the services to be performed pursuant to this Agreement, the City agrees to pay Professional a fixed fee in the amount of Two Hundred Ninety Seven Thousand Three Hundred Twenty Three ($297,323). Monthly partial payments based upon the Professional's billings and itemized statements are permissible. The amounts of all such partial payments shall be based upon the Professional's City -verified progress in completing the services to be performed pursuant hereto and upon the City's approval of the Professional's actual reimbursable expenses. Final payment shall be made following acceptance of the work by the City. Upon final payment, all designs, plans, reports, specifications, drawings, and other services rendered by the Professional shall become the sole property of the City. 4. Ticket, coin and note slots activated by the start of a transaction. 5. Time is displayed and printed in 24 hour format. CC. Rate Structures: 1. Three calculation modes: a. Day -Night Zone mode b. Regressive Zone mode c. Block Pattern mode Day -Night Zone mode: a. The Day -Night Zone mode fee shall depend on the actual time a time zone is entered. b. Up to 3 systems of time zone structures. c. Each system can be applied to a different day of the week, or each system can be applied to separate parking days. d. Each system can be separated into up to 6 time zones. e. Each zone has a basic time unit and an additional time unit. f. Up to 12 rates are programmable. g. Each rate has an absolute maximum and a daily maximum fee. h. Each rate has a unit fee for basic unit. i. Each rate has an additional fee per additional time. j. Each rate is applied to each time zone. k. The rate that is applied depends on the rate data on the ticket. 3. Regressive Zone mode: a. Fee depends on the length of time parked. b. Up to 3 systems of time zone structures. c. Each system can be applied to a different day of the week, or each system can be applied to separate parking days. d. Each system has a regressive zone and a flat rate zone. Flat rate zone is not programmable. e. Each system can have up to 12 patterns for parking time. f. Each pattern has a unit time and a repetition count. g. Up to 12 rates are programmable. h. Each rate has an absolute maximum and a daily maximum fee. i. Each rate has a unit fee for each pattern of parking time. j. Each rate is can have a fee for flat rate zone if flat rate zone is programmed. k. The rate that is applied depends on the rate data on the ticket. Block Pattem mode: a. Fee can be set by combining the Day -Night Zone mode and the Regressive Zone mode. b. Up to 5 systems of time zone structures. c. Each system can be applied to a separate day of the week, or each system can be applied to separate parking days. d. Each system can be separated into up to 6 time zones. e. Each zone can have up to 10 patterns for parking time. f. Each pattern has a unit time and a repetition count. g. Up to 8 rates are programmable. h. Each rate has an absolute maximum, a weekly maximum, and a daily maximum fee. i. Each rate has a unit fee for each pattem of parking time. j. Each rate that is applied depends on the rate data on the ticket. k. Block Pattern mode allows early bird special set up. I. Each rate can have up to 4 early bird programs, however, the fee rate of one early bird uses one of eight rates. DETAILED SPECIFICATIONS A. Housing: 1. Dimensions: a. Height: 57.2" (1453 mm) b. Width: 29.53" (750 mm) c. Depth: 17.72" (445 mm) 2. Weight: 443 lbs. (201 kg) 3. Construction: a. Heavy gauge steel construction b. Weather gasketed c. Gutter system d. All doors and openings shall be designed and sealed for maximum resistance to dust, rain, and other weather conditions 4. Finish: a. Powder coat finish b. Textured paint c. RAL#9010 white B. Ticket Specifications: 1. Credit card size: 2-1/8" (54 mm) wide x 3-3/8" (85.7 mm) long 2. Thickness: 0.188 mm (0.007") 3. Magnetic stripe a. Low energy (300 - 650) orsted b. ETP: 1/4" (6 mm) wide x 3-3/8" (85.7 mm) long c. AGP: 1/2" ( 12.7 mm) wide x 3-3/8" (85.7 mm) long d. Paper: Resin enhanced 7 point tag stock (standard) C. Electrical: 1. Power Source: 110 - 120VAC, 50/60Hz, 2. Power consumption: 11.5 amps with heater 3. Power reserve: The clock and program data are protected for 3 years by the Lithium battery. D. Environment: 1. Temperature: -20° F - 120 ° F (-29 ° C - - 49 ° C) 2. Humidity: 20% to 95% (non -condensing) 3. Heater: On at 41 ° F (50 C) and off at 590 F (15' C). 4. Fan: On at 860 F (300 C) and off at 590 F (15* C). E. Time Control: 1. Quartz oscillated, accurate within t3 seconds per week at 68°F to 23°F (20°C to -5°C) 2. Perpetual calendar 3. Daylight savings time adjustment F. Input/Output: 1. Standard: 3 inputs, 7 outputs 2. Optional secondary rack: 3 inputs, and 7 outputs G. On/Off-Line Control: 1. Standalone operation: a. The AGP-6800 operates as a lag -time reader and unattended exit pay station. 2. On-line communication: a. RS-485 communication with the Host PC: 1) Data sent to the host PC includes individual transaction data, alarm and event messages; 2) Data sent from the host PC includes time synchronization and backout ticket data. b. Ethernet to AmanoCharge host for credit card transaction processing (option) F Maintenance Agreement Our standard service is all warranty work is to be performed during business hours only (8:00 AM to 5:00 PM, Monday through Friday, excluding holidays). Any and all work performed outside "normal business hours" will be charged labor at our established rates. a. We will respond by phone within 2 hours of notification for any item that threatens the operational status of the system (i.e. an item that has shut down or threatens to shut down the system if not fixed immediately.) The City of Fort Collins staff will be our eyes and hands for this response. They will be trained to solve most issues and will put forth their best effort during this response. b. Response in person within 24 hours for any item that threatens the operational status of the system. They will be trained to solve most issues and will put forth their best effort during this response to be present to see if this is something that they will be able to recognize and solve in a similar future event. c. Response by phone within one business day (with follow-up in person if necessary) for any item that threatens the operation of an individual component of the system (such as a single ticket dispenser, cash register or gate motor, etc). The City of Fort Collins staff will be our eyes and hands for this response. They will be trained to solve most issues and will put forth their best effort during this response. d. Periodic maintenance including tuning, adjusting, cleaning, ribbon replacement (new ribbons are part of our 1 year pm schedule) and general servicing of equipment per manufacturer recommended guidelines. G Terms of Maintenance Agreements Mountain Parking Equipment employees have, and will continue to be factory trained. We have been distributing Amano and McGann products for over 12 years. Each year after the initial first year, McGann will issue a letter indicating the cost of customer City of Fort Collins personnel and the McGann software support division. H Training We will provide training as broken down in the RFP covering: Customer Service Application Training System Administration training Parking Structure components hardware training and familiarization Report Generation I Construction Permits As Applicable J Spares Spares recommended by Mountain Parking Equipment (1) Ticket Dispenser upper mech assbly (1) Spare Validator (1) Spare Fee Computer Key Board Misc. spares: we would provide several parts to the City as part of the Mountain Parking inventory. These will not be charged to the City until such time they are used. Mountain Parking may at its discretion give these items to the City since they will be the front line service support staff. K Data Exchange with Power Park Flex We have contacted Franklin McPherson and received a price to interface the T2 and the McGann via export from the T2 server. L Count Monitoring To provide accurate counts we would replace the existing relays with new McGann MT 1700 controllers. These controllers utilize a dual directional arming loop for a more precise lot count configuration. M Card Readers and access cards I have talked with Steve Strickland. He has indicated the possible migration to a 32- bit weigand format similar to Larimer County cards. There would be special custom firmware to accept both the City and the county facility codes. At the point in time of a switch we would change each Indala readers to an HID. The question which would have to be raise is which HID reader. There are several to choose from. The largest range reader is the MaxiProx. This reader can read up to 8' with a ProPass tag. However the tag discussed with Steve Strickland would more likely be a ProxCard or ISOProx format. These would read between 20" to 24". See attached Data Specification Sheet N Gates and Arms For our primary response we are recommending the continued use of the current parking gates. If the City, after considering the current costs to upgrade, decides to investigate further the Amano illuminated housing cover and light string. Amano and Mountain Parking will provide special pricing for the 2 exiting City of Fort Collins parking facilities. O Dispensed Ticket Accountability Our price includes and upgrade of the current Revenue Software to track the tickets as they are issued at the ticket dispensers. Base Pricing: Item Description QTY Each Price Total Cost 1 Amano ETP-22 Ticket Dispenser Upper Mech refurbish 6 $ 1,500.00 $ 9,000.00 2 ETP LCD Display 1 $ 430.00 $ 430.00 3 Gate Limit switches 24 $ 18.00 $ 432.00 4 Amano AGP-6800 Exit Lane Pay Station 3 $ 27,500.00 $ 82,500.00 5 Sentex Crown Jewel (remote phone support) 3 $ 1,140.00 $ 3,420.00 6 McGann MT1700 Controllers 12 $ 420.00 $ 5,040.00 7 Amano AGP0134 Single Channel Vehicle Detector 12 $ 175.00 $ 2,100.00 8 Saw cut Vehicle Detection Loops - Regular labor rate 14 $ 250.00 $ 3,500.00 9 Saw cut Vehicle Detection Loops - Sunday labor rate 2 $ 375.00 $ 750.00 10 Amano Charge Credit Card Software 2 $ 4,500.00 $ 9,000.00 11 CISP Compliant PC (priced 2, one may be possible) 2 $ 4,200.00 $ 8,400.00 12 Comptrol Device Master RTS 4 Port/13139 2 $ 1,500.00 $ 3,000.00 13 McGann Software package 1 $ 46,560.00 $ 48,960.00 14 HID 6" Card readers (model 5355) 12 $ 300.00 $ 3,600.00 15 McGann custom firmware 12 $ 400.00 $ 4,800.00 16 McGann Custom Weigand Development 1 $ 3,000.00 $ 3,000.00 17 McGann & T2 Interface packages 1 $ 19,200.00 $ 19,200.00 18 McGann Remote Count Monitor for Booth 2 $ 4,500.00 $ 9,000.00 19 $ 216,132.00 20 Installation for above 1 $ 18,898.00 $ 18,898.00 21 Sales Tax if applicable (Sale Exempt Required) 22 Freight $ 1,375.00 23 Total above $ 236,405.00 Option i HID MaxiProx Reader 12 $ 564.00 $ 6,768.00 lexan 12 $ 150.00 $ 1,800.00 $ 8,568.00 Option H Amano AGP-5200 Fee Computer with Credit Card 3 $ 9,650.00 $ 28,950 Amano AGP-5600 Magstripe Validator 3 $ 6,500.00 $ 19,500 Amano AGP5900 Remote Fee Display 3 $ 1,300.00 $ 3,900 Total with options $ 297,323 *** Special Incentive to add option II**** EXTENDED WARRANTY ON ALL PARTS AND LABOR as described below. In this proposal the Fee Computer, Validators, and Fee Displays are not included in the above refurbishment. Mountain Parking recognizes that to add cost to the above pricing there should be some added value, that there should be an incentive. Once we finish our upgrade and refurbishment of the ticket dispensers and gates they will be covered for one year on both parts and labor. On the new Amano AGP-6800 pay in lane machines there is a 1 year parts and labor. Should the City decide to add (3) Fee Computers etc they would come with a 1 year parts and labor. To all of this Amano Equipment will be added 6 months of additional free warranty parts and labor. Total Amano hardware warranty coverage 18 months. Extended Warranty Question and Answer New Equipment installed as line items above. Total amount would be divided by 12 and invoiced at the first of each month. 2nd year extended warranty maintenance agreement cost 10% of new equipment cost 3rd year extended warranty maintenance agreement cost 13% of new equipment cost 4th year extended warranty maintenance agreement cost 15% of new equipment cost Refurbished: Same as above Existing Equipment — NA ACORD. CERTIFICATE OF LIABILITY INSURANCE °"�`" °°"YYY' la/27 coos PRODUCER THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION SCA Insurance - Colo Springs ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE 4925 North Union Blvd HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR Colorado Springs CO 80918 ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. (719) 593-7016 INSURERS AFFORDING COVERAGE NAIC 0 INSURED INSURERA: Employers Mutual Casualty Foz2 21415 Mountain Parking Equipment INSURERB: INSURER C: 2009 S Cherokee INSURER D: Denver CO 80223 INSURER E: COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR DL TYPE OF INSURANCE POLICY NUMBER POLICY EFFECTIVE DATE (MMIDDIYYI POLICY EXPIRATIONJLUML DATE IMMIDDIM LIMITS GENERAL LIABILITY EACH OCCURRENCE $ 11000,000 DAMAGE TO RMEG PREMISES (Ea occu nce $ 100,000 A X COMMERCIAL GENERAL LIABILITY CLAIMS MADE 10 OCCUR OX90878 1/26/2006 1/26/2007 - MED EXP (Any one eraon $ 51000 PERSONAL &ADV INJURY $ 1,000,000 X $500 PD Deductible GENERAL AGGREGATE $ 2,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS-COMP/OP AGG S 2,000,000 POLICY X PRO- LOC A AUTOMOBILE LIABILITY ANY AUTO 039087807 3/13/2006 1/26/2007 COMBINED SINGLE LIMIT (Ea accident) $ 11000,000 BODILY INJURY (Per person) $ ALL OWNED AUTOS SCHEDULED AUTOS X X BODILY INJURY (Per accident) $ HIRED AUTOS NON -OWNED AUTOS X PROPERTY DAMAGE (Per accident) $ GARAGE LIABILITY AUTO ONLY -EA ACCIDENT $ OTHER THAN EA ACC $ ANY AUTO S AUTO ONLY: AGG EXCESSIUMBRELLA LIABILITY EACH OCCURRENCE $ 1,000,000 A X OCCUR CLAIMS MADE OJ9087807 3/15/2006 1/26/2007 AGGREGATE $ 11000,000 $ DEDUCTIBLE $ ' X RETENTION $ 20,000 WORKERS COMPENSATION AND WC STATU- JOTH. EMPLOYERS'LIABILITY ANY PROPRIETORIPARTNERIEXECUTNE E.L. EACH ACCIDENT $ E.L. DISEASE - EA EMPLOYE $ OFFICER/MEMBER EXCLUDED? I describe under SPECIAL PROVISIONS below E.L. DISEASE -POLICY LIMIT $ OTHER DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES / EXCLUSIONS ADDED BY ENDORSEMENT/ SPECIAL PROVISIONS City of Fort Collins is named as an Additional Insured with respects to Oeneral Liability. CERTIFICATF HOLDER CANCELLATION - SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION City Of Fort Collins DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL 30 DAYS WRITTEN Purchasing NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHALL Attn: John Stephens IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURES?, ITS AGENTS OR 215 N. Mason REPRESENTATIVES. Ft. Collins CO 80524 AUTHORIZED REPRESENTATIVE i ' ACORD 25 (2001/08) ©ACORD CORPORATION 1988 If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). DISCLAIMER The Certificate of Insurance on the reverse side of this form does not constitute a contract between the issuing insurer(s), authorized representative or producer, and the certificate holder, nor does it affirmatively or, negatively amend, extend or after the coverage afforded by the policies listed thereon. ACORD 25 (2001108) 6. City Representative. The City will designate, prior to commencement of work, its project representative who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the project. All requests for contract interpretations, change orders, and other clarification or instruction shall be directed to the City Representative. 7. Monthly Report. Commencing thirty (30) days after the date of execution of this Agreement and every thirty (30) days thereafter, Professional is required to provide the City Representative with a written report of the status of the work with respect to the Scope of Services, Work Schedule, and other material information. Failure to provide any required monthly report may, at the option of the City, suspend the processing of any partial payment request. 8. Independent Contractor. The services to be performed by Professional are those of an independent contractor and not of an employee of the City of Fort Collins. The City shall not be responsible for withholding any portion of Professional's compensation hereunder for the payment of FICA, Workers' Compensation, other taxes or benefits or for any other purpose. 9. Personal Services. It is understood that the City enters into this Agreement based on the special abilities of the Professional and that this Agreement shall be considered as an agreement for personal services. Accordingly, the Professional shall neither assign any responsibilities nor delegate any duties arising under this Agreement without the prior written consent of the City. 10. Acceptance Not Waiver. The City's approval of drawings, designs, plans, specifications, reports, and incidental work or materials furnished hereunder shall not in any way relieve the Professional of responsibility for the quality or technical accuracy of the work. The City's approval or acceptance of, or payment for, any of the services shall not be construed to operate as a waiver of any rights or benefits provided to the City under this Agreement. 11. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform according to the terms of this agreement, such party may be declared in default. 12. Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default remains uncorrected, the party declaring default may elect to (a) terminate the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. If the non - defaulting party commences legal or equitable actions against the defaulting party, the defaulting party shall be liable to the non -defaulting party for the non -defaulting party's reasonable attorney fees and costs incurred because of the default. 13. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representatives, successors and assigns of said parties. 14. Law/Severability. The laws of the State of Colorado shall govern the construction, interpretation, execution and enforcement of this Agreement. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provision of this Agreement. 17. Prohibition Against Employing Illegal Aliens. This paragraph shall apply to all Contractors whose performance of work under this Agreement does not involve the delivery of a specific end product other than reports that are merely incidental to the performance of said work. Pursuant to Section 8-17.5-101, C.R.S., et. seq., Contractor represents and agrees that: A. As of the date of this Agreement: 1. Contractor does not knowingly employ or contract with an illegal alien; and 2. Contractor has participated or attempted to participate in the basic pilot employment verification program created in Public Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th Congress, as amended, administered by the United States Department of Homeland Security (the "Basic Pilot Program") in order to verify that' Contractor does not employ any illegal aliens. B. Contractor shall not knowingly employ or contract with an illegal alien t9, perform works under this Agreement or enter into a contract with'a subcontractor that fails to certify to Contractor that the subcontractor af5all not knowingly employ or contract with an illegal alien to perform,aVofk., . under this Agreement. C. Contractor shall continue to apply to participate in .the Basic Pilot Program and shall in writing verify same every three (3) calendar months thereafter, until Contractor is accepted or the public contract for services has been completed, whichever is earlier. The requirements of this section shall not be required or effective if the Basic Pilot Program is discontinued. D. Contractor is prohibited from using Basic Pilot Program procedures to undertake pre -employment screening of job applicants while this Agreement is being performed. E. If Contractor obtains actual knowledge that a subcontractor performing work under this Agreement knowingly employs or contracts with an illegal alien, Contractor shall: 1. Notify such subcontractor and the City within three days that Contractor has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and 2. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to this section the subcontractor does not cease employing or contracting with the illegal alien; except that Contractor shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. F. Contractor shall comply with any reasonable request by the Colorado Department of Labor and Employment (the "Department") made in the course of an investigation that the Department undertakes or is undertaking pursuant to the authority established in Subsection 8-17.5-102 (5), C.R.S. G. If Contractor violates any provision of this Agreement pertaining to the duties imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If this Agreement is so terminated, Contractor shall be liable for actual and consequential damages to the City arising out of Contractor's violation of Subsection 8-17.5-102, C.R.S. H. The City will notify the Office of the Secretary of State if Contractor violates this provision of this Agreement and the City terminates the Agreement for such breach. CITY OF FORT COLLINS, COLORADO a es B. O'Neill II, CPPO, FNIGP for urchasing & Risk Management E: Souder Corporation, Inc. dba Mountain Parking E uipment By: Title: P/19-4tAA-,�t CORPORATE PRESIDENT OR VICE PRESIDENT Date: 12-1z(, I p©(' ATTEST: el.." , (Corporate Seal) Corpor le S etary EXHIBIT A SCOPE OF SERVICES Upgrade the Mcgann revenue control, count, and monitoring software and refurbish or replace the hardware as listed including installation and supply of 3 Exit Lane Pay Station per the following specifications: MAJOR MANUFACTURERS SUPPORTED Mountain Parking Equipment represents and supports some of the most reputable technology providers in the industry. To be able to bring a quality product to our customers we have carefully selected a group of manufacturers whose technology offers us the ability to provide optimal parking solutions for our customers. Through working with a few select manufacturers we are positioning ourselves to be able to provide quality service and in depth support. Many of our relationships with these suppliers span more than a decade. Our key technology providers for this project are: AMANO CINCINNATI — The recognized leader in the manufacture and design of fully automated parking systems, fee computers, and automated pay stations. The company recently has built a new manufacturing facility in Ohio for the development and manufacturing of revenue and access control equipment. This new facility is designed to keep Amano Cincinnati in the lead of parking innovations. McGANN & ASSOCIATES - One of the leading providers of integrated revenue control, count, and monitoring software, McGann has over 3400 software installations worldwide and has over 18 years experience with systems and software integration. Up until 1994, McGann had marketed their product through Amano Cincinnati under the trade names NETWORKS®, TACTICS®, and DATA TRAKO. Mountain Parking is an authorized reseller of McGann Software Systems hardware and software products. 1.1 SCOPE OF WORK We have gone through the Old Town Parking Garage and Civic Center Parking Garage. 2.2.3 Requirements A. Here is our initial hardware condition assessment: (6) Amano ETP-22 ticket Dispensers Overall the initial inspection of the Ticket Dispensers indicated everything looked fine with the exception of one LCD Display which should be replaced. Mechanically the upper mech assemblies are probably at the point of factory recommended refurbishment (installed in 1998 and 1999). To facilitate this and not cause any downtime of the parking operation, we would install one of our upper mech assemblies and send it to the Amano Factory. We would do this for each ticket dispenser. (12) Amano AGP-1700 Barrier Gates Overall the initial inspection of the parking barrier gates indicated one leaky reduction gear, a few pillow blocks with broken or damage zeus fittings. Four locations had splices in the safety rebound harness. We would recommend replacing the above - mentioned parts. And replacement of the limit switches. (3) Fee Computers, Validators, and Fee Displays. The current equipment is functioning properly. In the past few months we have replaced a few push buttons for a slight minimal fee. The validators have the only moving parts, which include belts and rollers. It may be time to send these in for refurbishment. We would install our spare so as to not effect the garage operation. Count System — Garage Hardware Currently the counts come from relays installed in each gate. In each gate we would remove these relays and install a McGann MT1700 controller and add an extra vehicle detector. This would also require dual loops cut in each lane for the directional count of the arming sequence. B Installation Services We would install the equipment, and parts listed in the Base Pricing. As we proceed through the various pieces of equipment we will perform various tests to verify proper operation. Or if necessary, identify the unforeseen technical issue. C Connectivity and Data Exchange between system components Connectivity — We would replace the existing Digi Lites with devices recommended by McGann Software Systems. These new devices are manufactured by Comtrol. They are called DeviceMaster® RTS 4 port device servers. This would enable the Host McGann PC to connect to the City Fiber via single Ethernet Cat 5 cable. D. Upgrade of McGann Software and Hardware 1 McGANN MPS1156PRO McGann Professional Series Revenue Software. Interfaces AGP5000 and TF5030 with database reporting and remote programming module. Reports include: Ticket Tracking,Transaction, parking fee, general totals, attendant totals, daily revenue, validation, entry/exit time, duration of stay and SQL. 1 McGANN MPS1250LPRO Professional Revenue License Fee add cost for supporting additional facilities via single location computer. Per Facility 1 McGANN MPS4252DPRO McGann Professional Debit Access Control Software. Interfaces: McGann Display Readers. Also interfaces MAG280M, PRX280M, BAR280M and AV1280M readers. Provides debit charge card module for debit by use, time and value. Supports 9 digit ID numbers and 150 readers. Reports include: debit card activity, payment, cardholder database, card status, card activity, last activity, alarms, changes report, entry/exit, time, duration of stay and SQL. 1 McGANN MPS4350LPRO Professional Access License Fee add cost for supporting additional facilities via single location Computer 1 McGANN MPS4057PRO McGann Professional Accounts Receivable module for MPS4052PRO or MPS4252PRO. Reports include: transient summary, account aging, aging summary, prepaid cardholders, custom A/R, payment charges, reverse payments, cash income, invoices and SQL. Recommended 3- day McGann customer training. Requires: MPS4052PRO or MPS4252PRO 2 McGANN MPS7150PRO McGann Professional Integrated Mapping Module for MPS7000W Series Count/Monitor Systems. Multiple facility configurations or properties over 8 lanes quoted separately. Requires: MPS7050PRO 1 McGANN MPS4752PRO McGann Professional Shared Accounts Plus Software module for MPS4052PRO or MPS4252PRO. This option allows user to setup three thresholds per access group. The system will track the access group activity and either calculates value for the card activity within threshold or prevent additional card uses. Example: 100 cards assigned to one group, the first 50 cards in the property are allowed free access, the next 25 cards are allowed access but the duration of time is measured and a fee is calculated for billing. The 76th card is not allowed in the property. Requires: MPS4252PRO 1 McGANN MPS4748PRO McGann Professional Terminal/Software. This model includes software and (1) terminal. The software controls and sends real-time card transactions to remote terminal. The software can be configured to send all transaction or specific access groups. The software can also send and display count differentials for complete facility. Requires: MPS4052PRO or MPS4252PRO or MPS7050PRO 1 McGANN MPS7050PRO McGann Professional Count/Monitor Software Only. 1/07000 sold separately based lane requirements. The software includes non -reset and facility, transient and contract differential counts. The software supports dry contact full sign control. Reports include: count totals, count statistics, count activity, remote vend, alarms, user changes and SQL. 1 McGANN T Upgrade from 4.x to McGann Professional Level Count Software Module. 1/07000 controllers sold separately. The software includes up to (6) level counts and dry contact level sign control. The software also supports dry contact full sign control. The quantities of 1/07000 controllers are ordered as required. Requires: MPS7050PRO 1 McGANN CLIENT III -PRO- Upgrade from 4.x to Professional Remote Report Workstation U Software This software module allows Report Generation and Parker Database Edits, and AR functions. Only via LAN connection. This module is not recommended for dial -up access. Computer Suggestions The management versatility and scalability of the full SQL Server 2000 product is desired. Dual processor systems should be considered for very best performance. There are several "server -class" hardware options for customers that wish to maximize up -time, in case of hardware failure. Beyond regular backups to tape, it may be desirable to install a redundant disk array (RAID) to maximize up -time of the system in the case of a hard drive malfunction. Redundant power supplies add an additional layer of power protection beyond the UPS. ECC (Error Correction Code) RAM will automatically correct many memory errors.