HomeMy WebLinkAboutAddendum 2 - BID - 10084 Parking Services EV Charger InstallationAddendum # 2
10084
ADDENDUM NO. 2
SPECIFICATIONS AND CONTRACT DOCUMENTS
Description of BID 10084: Parking Services EV Charger Installation
OPENING DATE: 3:00 PM (Our Clock) December 10, 2024
To all prospective bidders under the specifications and contract documents described above, the
following changes/additions are hereby made and detailed in the following sections of this
addendum:
Exhibit 1 – Prebid Attendance Roster
Exhibit 2 – Charger Specifications - See Highlighted Part Number
Please contact Jake Rector, Senior Buyer, at (970) 221-6776 or jrector@fcgov.com with any
questions regarding this addendum.
RECEIPT OF THIS ADDENDUM MUST BE ACKNOWLEDGED BY A WRITTEN STATEMENT
ENCLOSED WITH THE BID OR QUOTE STATING THAT THIS ADDENDUM HAS BEEN
RECEIVED.
Financial Services
Purchasing Division
215 N. Mason St. 2nd Floor
PO Box 580
Fort Collins, CO 80522
970.221.6775
970.221.6707
fcgov.com/purchasing
Addendum # 2
10084
EXHIBIT 1
PREBID ATTENDANCE ROSTER
Siemens Industry, Inc. SPEEDFAX™ Product Catalog 19-1
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C o n t e n t s
eMobility PlugtoGrid™ overview 19-2 – 19-4
VersiCharge™ AC Chargers (Generation 3) 19-5 – 19-10
Customer facing DC fast chargers 19-11 – 19-12
SICHARGE UC DC chargers 19-13 – 19-15
Siemens cloud-based services 19-16 – 19-17
StartUp Services 19-18
Scan to connect
online to the
most up-to-
date version of
this Section of
SPEEDFAX.
Electric vehicle charging solutions
SPEEDFAXTM
(Section was last modified on 11/20/23)
EXHIBIT 2
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Seamless integration
for all your infrastructure
components
Charging solutions of
all power levels available
Open communications and
smart components offer
flexibility to the end user
Global presence to incorporate
advancements from all over the world
L O W E R T O T A L C O S T O F O W NE RS H IP
Comprehensive charging as
a service offering managing
charging infrastructure
Global, reliable
service infrastructure
to support operation
Design and build
consulting available
Whether deploying a couple of charging stations, designing
complex charging solutions or transitioning entire fleets within
existing infrastructure, Siemens PlugtoGrid set of solutions
is your answer. PlugtoGrid applications easily connect your
chargers to the grid with Siemens eMobility open-protocol
charging technology and smart electrical power distribution
solutions, as well as flexible options like energy storage,
Electric vehicle charging solutions
eMobility PlugtoGrid™ Overview
Revised on 09/30/22
PlugtoGrid™—Your electrification transformation just got easier.
renewable power integration, and managed cloud services.
With long-standing experience in designing and deploying
technology solutions within the commercial, residential,
manufacturing, utility, and government sectors, Siemens
is uniquely positioned to support any Electric Vehicle (EV)
application no matter the size or complexity.
HARDWARE
Siemens Chargers:
• DC heavy-duty plug-in
• AC level 2
• DCFC level 3
Battery Energy Storage
System
Make-ready equipment
On-site generation
CHARGING AS
A SERVICE
• Charger management/
billing
• Building management
systems
• Grid integration,
automation and
management
• DER integration
• Load management
• Scheduled charging
• Energy optimization
DESIGN & BUILD
• Large scale infrastruc-
ture deployment
• Medium and heavy
duty depot
• Microgrid
• New greenfield projects
• Brownfield projects
• Infrastructure
expansions
• Charging-as-a-service
SERVICES
• Energy, markets and
business consulting
• Structured finance
• O&M management
• Turnkey solutions
• Maintenance and
service contracts
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Commercial VersiCharge™
AC chargers Level 2–(L2)
Versicharge
Blue
•Primarily car market
•Residential, workplace, longer-term
stop areas
•9.6 kW and 11.5 kW ( 240/208 V)
•Energy Star certified
•VersiCharge Blue™ - Buy American
compliant
•Cellular, Wi-Fi, Ethernet and Serial
communication options
DC fast charger –
VersiCharge Ultra™ Level 3–(L3)
•Focused on fast charging
•Designed for all applications from highway
corridors, destination locations, depots, car
dealerships and more.
•Credit card options
•OCPP compliant
•Support for CCS1 and CHAdeMo plugs
•Additional options available in 30 kW, 60
kW, 160 kW, 300 kW, and 360 kW with
single or parallel charging
DC fast charging heavy-duty
plug-in – SICHARGE UC™
•Offers 150 kW per cabinet
•Supports four dispensers
•Up to 950 V
•OCPP compliant
•Built in USA
•Integrated LED safety lighting
•Cellular communications
•Sequential charging
•Easy integration to Siemens Depofinity
cloud solutions
Make-ready
electrical infrastructure
•Low, medium, and high voltage
electrical equipment
•Substations
•Transformers
•All the electrical infrastructure you need
for an EV installation.
Managed Services
•IoT cloud management of EV assets
•Monitoring
•Billing services
•Reporting
• Demand/maximum - load control
•On-site start-up
•Project design
StartUp Services
•Commissioning services for AC and DC
chargers
•Minimize initial charger downtime
•On-site review of chargers to ensure
interoperability
•Quick analysis of power related issues
•Network sharing setup (AC only)
•Setup and connection to the cloud through
Wi-Fi, cellular or Ethernet (if applicable)
Whether it’s a single family home, multifamily dwelling,
parking garage, mall, or city transit project, Siemens has the
experience, products, and personnel to help make your EV
project a success.
The team at Siemens is ready to help design, layout, and
support your EV infrastructure project. Contact your local
Siemens sales representative for more details on these
cutting edge products and services.
Integrated electric vehicle solutions for every application
Electric vehicle charging solutions
eMobility PlugtoGrid™ Overview
Revised on 10/31/23
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AC vs DC chargers:
Common “Re-fuel Charging” Times of
an Average Electric Vehicle
AC vs DC Considerations
-Cost
-Lead time
-Power Requirements
~ 5.7 h* (30 miles of range per hour)
~ 4.7 h* (36 miles of range per hour)
~ 1h20min.*
~ 40min.*
23 min*
9.6 kW AC
11.5 kW AC
50 kW DC
100 kW DC
175 kW DC
1.9 kW AC 29h*
240V x 48A
240V x 40A
Level 1 charger (comes with car) - 120v x 20 amp
~ 7.5 h* (25 miles of range per hour) 7.2 kW AC 240V x 32A
3.8 kW AC ~ 14h* 240V x 16A – common dual power / 32A sharing design
Example based on 75 kWh battery charging from 15% to 80%
AC
75 kWh
DC
75 kWh
Electric vehicle charging solutions
eMobility PlugtoGrid™ Overview
Revised on 04/30/23
*This is used to describe the difference between AC & DC chargers and is not reflective of current product offering.
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VersiCharge™ AC Chargers
Siemens VersiCharge chargers have stood for superior quality,
ruggedness, and proven technology for more than a decade and
have reliably provided millions of charges to EV (electric vehicle)
drivers worldwide. The new third generation VersiCharge
AC charger is continuing this tradition with numerous
groundbreaking enhancements, a fresh and appealing design,
and up to 11.5 kW of alternating current (AC) charging power.
Providing various communication options, including network
sharing with one cellular and one non-cellular unit.
The VersiCharge AC charger can be connected to the
customer’s preferred back-end system making it scalable
and cost-efficient. The rugged and slender VersiCharge AC
charger is suitable for both indoor and outdoor (residential
or commercial) use and can either be mounted on a wall or
supplementary post.
Rugged housing fit for outdoor
applications (NEMA 4)
UL listed and tested to
J1772 standard to ensure
safety and interoperability with
all standard EVs
Integrated high performing
dual band Wi-Fi
UMTS LTE/4G connectivity for
mobile network communication
Status bar for information on
identification, charging, and
time delay
Embedded Metering
+/- 1% accuracy
Status LEDs indicating connectivity,
locked panel, and use of remote
control
Status LEDs indicate system
power, vehicle connection
status, charging power, and
fault status.
Touch-sensitive button for desired
time delay and power level
Cold Start
20 ft charging cable and
integrated cable management
for convenient storage.
Blue comes with a 25 ft
charging cable.
User authentication via RFID
(Mifare classic, local whitelist
and synching via OCPP)
Key features
Compatibility with all
common electric vehicles
and applicable charging
standards. Plus VersiCharge
chargers are easy to use,
and have convenience
features such as delayed
and planned charging.
www.usa.siemens.com/versicharge
Electric vehicle charging solutions
Versacharge AC Chargers (Generation 3) Overview
Revised on 10/31/23
VersiCharge Blue
is Buy American
compliant.
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Smart building integration
VersiCharge AC chargers provide numerous
communication interfaces and can be
connected to various backend systems. Wi-Fi
Ethernet
Flexibility for the future
Modular system configuration
Through our one to one network sharing
feature we can reduce the installation time
and lower the operational costs.
Electric vehicle charging solutions
Versacharge AC Chargers (Generation 3) Overview
Revised on 10/31/23
Flexible and elegant posts
Easy cloud
integration
Wi-Fi, Ethernet,
4G, and UMTS
Easy to use
mobile app
n PV fade-resistant and rust-resistant
n Multiple wiring options
n Single and dual post options
n Cable retraction system
n Posts come with install kits for easy
installation
Commercial
Cellular
Wi-Fi: One to one
charger
Commercial
Non-Cellular
Simple ID card
identification
Packaged solutions
Description Catalog number
Multi-carrier pooled data plan: 1-year data plan, 1 GB capped monthly bandwidth
(supports two commercial chargers through Wi-Fi). This is an annual fee.US2:DATA1YRMULTI
Extended warranty per Level 2 charger: 1 additional year, no in / out services.US2:VCEXWAR1YR
Extended warranty per Level 2 charger: 2 additional years, no in / out services.US2:VCEWAR2YR
One cellular & one non-cellular 48 A commercial chargers, one year cell service
for network sharing, one year of cloud services for two devices, and one dual
side-by-side 72” integrated post with cable retraction system
US2:VERSIPACK48CLO
Two 48 A Buy American cellular commercial chargers, one year cell service for
network sharing, one year of cloud services for two devices, and one dual side-
by-side 95” integrated post with cable retraction system
US2:VERSIPACK48BAC
One 48 A cellular commercial charger, one year cell service, one year of cloud
services, one single 72” integrated post with cable retraction system US2:VERSIPACK48AB1
One 48 A cellular Buy American commercial charger, one year cell service, one
year of cloud services, one single 95” integrated post with cable retraction system US2:VERSIPACK48BA1
Versicharge post catalog numbers
Description Catalog number
Standard VersiCharge post (back-to-back): can support one or two chargers US2:VCPOSTGRY2
VersiCharge dual post: 72 inches (side by side), with dual cable retraction system US2:VCPOSTCR2S
VersiCharge single post: 72 inches, with cable retraction system US2:VCPOSTCR1S
VersiCharge dual post: 95 inches (side by side), with dual cable retraction system
for VersiCharge Blue Buy American chargers US2:VCPOSTCR2A
VersiCharge single post: 95 inches, with cable retraction system for VersiCharge
Blue Buy American chargers US2:VCPOSTCR1A
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VersiCharge AC Series – Technical data
Features and functions
Charging mode Level 2
Vehicle connection J1772 plug with 20 ft (25 ft for Blue version) cable, 40/48 A / integrated cable management
AC power output Single phase up to 9.6 kW (40A Residential only) – requires a 50A breaker,
or 11.5kw (48A) – requires a 60A breaker
Warranty 3 year warranty for residential and standard commercial, 5 year warranty for VersiCharge Blue Buy American
Mounting options Wall and post mounting, see accessories
Touch button Time delay, return to max power level, reset ground fault
Charging status LEDs Power, time delay, charging state, reduced power level, authentication, cold start
Communication status LEDs Connected / not connected during operation, signal strength during commissioning
Network Sharing Connects up to one non-cellular charger by WiFi within 20 feet line of sight
Load management via OCPP
Communication
Interfaces Wi-Fi, Ethernet, RS485 (Modbus RTU) and LTE, WCMDA with optional cell plan
User authentification RFID (local Whitelist, MiFare)
Configuration via Siemens mobile app or the PC Configuration tool
Back-end protocol OCPP 1.6, upgrade-able to OCPP 2.0.1
Software upgrade over the air (OTA)
Electrical design
Power supply voltage Single phase: 208 V / 240 V AC, 60 Hz
Rated current settings (A)12, 16, 24, 32, 40, 48
Wire size 8 AWG / 6 AWG (90° C rated wire)
Network type Single Split phase
Energy metering Embedded metering
Ground fault protection 20 mA
Over voltage protection 267 V (max. 275 V)
Over current protection Current +10% above configured threshold, min. +2A, 5 seconds
Operating altitude 9,840 ft
General design
Environmental rating Indoor and Outdoor, NEMA 4, IK 8
Dimensions (HxWxD) 16.10 in x 7.09 in x 3.78 in
Weight 17 lbs
Ambient conditions Operating temperature: -31°F - +122°F, Storage Temp.: -40°F to +140°F, 98% non condensing
Colors Silver Metallic (Pantone 10077), Black holster
Certificates and standards
cUL listed according to UL 1998, UL 991, UL2594/CSA C22.2 No.280/NMX-J-677-ANCE, UL 2231-1/CSA C22.2 No.281.1/
NMX-J-668-1, UL 2231-2/CSA C22.2 No.281.2/NMX-J-668/2-ANCE, UL 2251/CSA C22.2
No.282/NMX-J-678-ANCE
EMC FCC Part 15.247, FCC Part 15B, FCC Part 15C
Energy Consumption Energy Star 1.2 certified
Versicharge AC catalog numbers
Max.
current Catalog number Power Plug
Wi-Fi and
Ethernet
Modbus
RTU / TCP
RFID
identification
Embedded
metering
LTE
WCDMA
Installed
SimCard
Residential
versions
40 A*8EM1312-4CF18-0FA3 ————48 A 8EM1312-5CF18-0FA3
Commercial
versions 48 A 8EM1310-5CF14-1GA2 —
Buy American
Commercial
versions
48 A 8EM13155CG141GA2 —
*40 A Residential comes with wall plug
Click to download the guide for quick and simple installation
Electric vehicle charging solutions
VersiCharge AC Chargers Tech data and ordering information
Revised on 10/31/23
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Cloud
Ser vice
Bundled Solutions with VersiPACK
Dual Cloud Package includes:
n (1) cellular & (1) non-cellular 48 A commercial chargers
n 1 year cell service for network sharing
n 1 year of cloud services for two devices
n 1 Dual side-by-side 72” integrated post with cable
retraction system
Catalog No. US2:VERSIPACK48CLO
Dual Buy American Cloud Package includes:
n (2) 48 A Buy American cellular commercial chargers
n 1x 1 year cell service for network sharing
n 1 year of cloud services for two devices
n 1 Dual side-by-side 95" integrated post with cable
retraction system.
Catalog No. US2:VERSIPACK48BAC
Single Cloud Package includes:
n (1) 48 A cellular commercial charger
n 1 year cell service
n 1 year of cloud services
n 1 – single 72” post
Catalog No. US2:VERSIPACK48AB1
Single Buy American Cloud Package includes:
n (1) 48 A cellular Buy American commercial charger
n 1 year cell service
n 1 year of cloud services
n 1 – single 95” post
Catalog No. US2:VERSIPACK48BA1
Electric vehicle charging solutions
Versacharge AC Chargers (Generation 3) VersiPACK
Revised on 10/31/23
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With our AC StartUp services, we help you get your chargers
commissioned and connected to our Siemens cloud-based software-
as-a-service platform with a dedicated representative. They will
remotely coordinate a site readiness evaluation with the installer and
then schedule an onsite appointment.
With our StartUp services added to your project, you will
recognize benefits like:
n One company providing startup and configuration of the AC and DC
chargers to Siemens cloud-based platform.
n Ensuring the chargers are installed correctly
n Setup and connection to the cloud through Wi-Fi, cellular or
Ethernet (if applicable)
n Setup of any network sharing (AC only)
n Minimize initial charger downtime
n Ensure interoperability
n Quick analysis of power related issues
n Onsite review of the AC and DC chargers features with the end user
Our StartUp services include all travel and living expenses, configuration
and connection of the chargers to the cloud, dedicated project engineer,
remote site evaluation, basic onsite charger review, and a personalized
experience.
StartUp Services
Description Catalog number
StartUp services for up to 4 AC Chargers US2:ACSTARTUP4
StartUp services for up to 10 AC Chargers US2:ACSTARTUP10
Electric vehicle charging solutions
VersiCharge AC Chargers (Generation 3) AC StartUp Services
Revised on 10/31/23
Adding extra support
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www.usa.siemens.com/versicharge
Put in your email and create
and confirm your password.
Click Create.
Select Finish Setup after
successfully adding your new
charger.
Click on the link Terms and
Conditions or Privacy Rights to
view these. NOTE: By selecting
Create you agree to the Terms
and Conditions.
Visit the Help tab if additional
support is required.
Create an account.
Select OK to be brought to the
Add a Charger page to add
your charger to your count.
View privacy rights.
Electric vehicle charging solutions
Versacharge AC Chargers (Generation 3) Mobile app
Revised on 04/30/23
Configuring the Sifinity Go mobile app (commission and monitor up to 10 AC chargers)
PC based application tool
is available for configuration of
larger installations. The PC
application can be downloaded at:
usa.siemens.com/versicharge
Free app available
for Apple IOS and
Android systems.
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VersiCharge Ultra 175
www.usa.siemens.com/versichargeultra
Features & benefits
n Easy to install
n Liquid cooled
n Low maintenance
n Cable management
n 10” screen
n CCS1 and CHAdeMO
Supports charging one EV
n IP65
n Comes with external isolated power control cabinet
Revised on 04/30/23
Charging your car with the VersiCharge Ultra 175 kW
DC charger is safe, secure, and simple with industry
standard plugs and a simple interface. Designed for
multiple applications, the VersiCharge Ultra 175 is
easy to install, operate, and maintain making it a cost-
effective solution for DC fast charging. It’s patented
liquid cooling technology provides durability in various
environmental conditions.
Siemens eMobility solutions now offers additional
DC fast charging options – this includes a dual
charging DCFC lineup that covers 30 kW, 60 kW,
120 kW, 160 kW, 300 kW, and 360 kW options.
For more information see our internal Siemens
Highspot site or contact your local eMobility
representative.
Electric vehicle charging solutions
VersiCharge Ultra 175™ Overview
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VersiCharge Ultra 175
VersiCharge Ultra 175 – catalog numbers
Catalog Number Description
US2:VSCULT175SAGC Dispenser Unit with Installed Credit Card
Reader , External Power Cabinet
US2:DCSTARTUP
Required for each Ultra 175 unit. Includes
onsite review of charger installation.
No installation, wiring or code certification
is provided.
VersiCharge Ultra 175 – Technical data
User Unit
Connectors Dual: CCS and CHAdeMO
Connector Type(s)CCS1 and CHAdeMO
Output Voltage 200V - 920V DC
Output Current CCS: up to 350A
CHAdeMO: up to 200A
IP Rating IP65 (NEMA 3R)
IK Rating IK10 (IK8 Screen)
Efficiency 98.5% at full load (350A, 500V)
Operating Temperature -30˚C to 50˚C (-22˚F to 122˚F)
Storage Temperature -55˚C to 80˚C (-67˚F to 176˚F)
Credit Card Reader Optional
RFID Reader Fitted standard
Dimensions
2,011mm (6'7") (H) x 993mm (3'3") (W) x
532mm (1'9") (D)
Note: Width excludes plugs
Weight 260kg (573lb)
Shipping Weight 310kg (683lb) (estimate)
Authentication / Payment RFID only OR Credit Card Reader
with RFID
Cable Length 4.1m reach (13'5" reach)
Cable Management Fitted standard
Compliance UL NRTL certification
FCC Class A
RFID or
card
reader
CCS
CHAdeMO
Inter-
face
Panel Stop
button
Electric vehicle charging solutions
VersiCharge Ultra 50™ & VersiCharge Ultra 175™ Tech data and ordering information
Revised on 04/30/23
Site review is required for all VersiCharge
Ultra 175 charger installations. Please
contact Siemens eMobility support for pricing.
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SICHARGE UC Heavy-duty chargers
Features & benefits
n Fast, secure charging
n Design flexibility
n Compatible with the Combined Charging System
(CCS) type 1 charging standard
n Interoperability
n Sequential charging for up to four dispensers
n LED status lighting for easy notifications
n Manufactured in the US
SICHARGE UC offers 150 kW of flexible charging solutions
for buses, trucks and heavy-duty vehicles.
Electric vehicle charging solutions
SICHARGE UC DC chargers Overview
Revised on 04/30/23
SICHARGE UC – catalog numbers
Catalog Number Description
8EM40012AA101AA2
SICHARGE UC 150 kW, 480 V - support
up to four remote 150 kW dispensers with
sequential charging.
8EM40012AA201AA2
SICHARGE UC 150 kW, 600 V- support
up to four remote 150 kW dispensers with
sequential charging. This is a Canada
product for 600V.
8EM41012JA001GA1 SICHARGE UC Dispenser 150 kW
floor model
8EM41012JB001GA1 SICHARGE UC Dispenser 150 kW
wall mount version
US2:SICHARGECRSP Cable retraction system — Pour-in version
US2:SICHARGECRSBO Cable retraction system — Bolt-on version
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SICHARGE UC
Charging center
SICHARGE UC UL UC 150
AC nominal input
Voltage [V]480 and 600 V AC (3ph + PE) ± 10 %*
Current at nom. voltage per phase [A]200A Max
Frequency [Hz]60 (± 3%) Hz
Power factor [cos phi]> 0.98
Short circuit current rating [kA]100kA @ 480VAC / 35kA @ 600VAC
THDi [%]< 5 at full power
DC output
Rated power [kW]150
Voltage (range)[V]100 ... 950
Current (cont.), A [A]200
Efficiency factor η (at load 100%)[%]95.5%...97%
Environmental conditions
Operating environment Indoor and outdoor
Operating temperature [°F]-13 °F…+113 (-25 °C ....45 °C)
Operating altitude [m]2,000 meters above sea level
Humidity [%]5...95 (non-condensing)
Mechanical specifications
Enclosure protection NEMA 3R
Casting material Powder-coated cold rolled steel, painted
Color Main housing: RAL 9010 Cream white; Roof and base: RAL 9005 - Jet black
Overall dimensions W x D x H [in]43 x 39 x 87
Approx. weight acc. to configuration [lbs]3170.00
General specifications
Local user interface 7” HMI
Network connection Ethernet interface / 4G / WLAN
Operating noise level @3 m distance [dB(A)]69
Norms and standards
Norms and standards SAE J1772**, ISO 15118
Communications protocol 2 OCPP 1.6 J***
EMC standards IEEE519
Compliance UL2202; UL2231; CSA 22.2 No. 107.1-16; FCC Part 15
* With output power derating at input voltages below 432 V in 480 V installations or below 540 V in 600 V installations.
** SAE J1772 deviation of requirement 6.2.1.1.
For further questions regarding this topic, please contact your Siemens partner.
*** For supported functionalities of OCPP, Modbus and ISO 15118, please refer to the technical documentation available by your Siemens partner.
Electric vehicle charging solutions
SICHARGE UC DC chargers Technical data
Revised on 04/30/23
SICHARGE UC – Technical data
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SICHARGE UC
Dispenser
Air-cooled
Connection options Dispenser
Design variants Air-cooled cables
DC output
Connection standard CCS type 1
Current, A 200
Voltage (range), V DC 100...950
Environmental conditions
Operating temperature -13 °F…+113 °F (-25 °C....45 °C)
Mechanical specifications
Dispenser
Protection NEMA 3R
Height, installed (in)79 (36 for wall mounting)
Footprint on sidewalk (in)24 x 12
Approximate weight (lb)350
General specifications
Communication standard PLC
Number of possible connectors (sequential charging)up to 4
Cable lengths (ft)25
Compliance UL; cUL
Charging center connection type Ethernet copper CAT5 or higher with RJ45 connector or fiber optic with SC type connector
Local user interface 7” touchscreen HMI
Charging status indication LED
Revised on 04/30/23Electric vehicle charging solutions
Sicharge UC DC chargers Technical data
SICHARGE UC – Technical data
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Managing your network of
L2/L3 public chargers
www.usa.siemens.com/managingevchargers
Siemens offers a variety of cloud service packages
designed to simplify management and control of EV
chargers. The flexibility of our services combined with
our ecosystem of partners allows for varying levels of
control in parking garages, hotels, hospitals, universities,
industrial buildings, malls, retail / convenience stores,
multi-family dwellings, and more. Integration into
common building management systems and partner
EV-solution provider networks expand the offerings to
create a seamless, easy-to-use system with a simple
user interface.
Care package
Included with all the Siemens EV chargers, the Care package
provides technical support, device updates, driver onboarding,
setup configuration, and a mobile app for monitoring and basic
control. This package provides your charger is up to date and
provides piece of mind that support is at your fingertips!
Get more from your chargers with our Charge and Control options
Charge package
The Charge package includes the care package plus enables
users and owners to get a holistic view of the chargers they
control along with an aggregated view of data gathered
by those chargers. They also gain access to the Location
Manager that shows where and how the chargers are being
used, a Driver App, RFID setup for groups of chargers, and
advanced remote diagnostics to give the charger owner more
detailed information to manage the charging infrastructure.
It also offers comprehensive financial and consumption
reporting, billing and payment management for owners.
This package is perfect for collecting revenue from charging
stations within general public areas, or at a workplace
environment where fleet and employee charging times and
rates are different. The Charge package also enables charging
stations to be seen and accessed within other charging
networks. This allows public charging stations to be seen
from other networks, when they are part of the Siemens
Charge package solution, increasing visibility and usa.
Electric vehicle charging solutions
Siemens cloud-based services Overview
Revised on 03/31/22
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Control package
The Control package continues capability expansion by
supplying all of the same functions as the Charge package,
and adds on cloud smart charging capabilities. The smart
charging feature provides dynamic load management and
maximum load control for situations where limited power is
available for chargers or maximum demand constraints where
tariffs are in place. This package allows piece of mind that
power sharing chargers are not exceeding equipment load,
or that the facility’s peak demand levels are not exceeded.
Feature Care Charge Control
Technical Support x x x
Remote Firmware Upgrades x x x
Charger Setup x x x
Remote Resets x x
Remote Diagnostics x x
RFID Management x x
Aggregated Charger Reporting x x
Driver App x x
Driver Billing x x
Charger Network Visibility x x
Dynamic Load Control x
Max Load Management x
Electric vehicle charging solutions
Siemens cloud-based services Overview
Revised on 04/30/23
License catalog numbers
Description Catalog number
Level 2 AC Charger – ONE year license fee “per charger” for EVSP service – 1 year service that includes technical support,
remote firmware upgrades, remote resets, remote diagnostics, RFID management, aggregated charger reporting and driver app;
plus financial and consumption reporting, billing and payment management for owners, driver billing and charger network
visibility via app. Siemens will direct bill after year one.
US2:ACCHARGE1
Level 2 AC Charger – THREE year license fee “per charger” for EVSP service – 3 year service that includes technical support,
remote firmware upgrades, remote resets, remote diagnostics, RFID management, aggregated charger reporting and driver app;
plus financial and consumption reporting, billing and payment management for owners, driver billing and charger network
visibility via app. Siemens will direct bill after year one.
US2:ACCHARGE3
Level 2 AC Charger – FIVE year license fee “per charger” for EVSP service – 5 year service that includes technical support,
remote firmware upgrades, remote resets, remote diagnostics, RFID management, aggregated charger reporting and driver app;
plus financial and consumption reporting, billing and payment management for owners, driver billing and charger network
visibility via app. Siemens will direct bill after year one.
US2:ACCHARGE5
Level 2 AC Charger – ONE year license fee “per charger” for EVSP service – 1 year service that includes Charge features plus
dynamic load control and maximum load management via cloud smart charging. Siemens will direct bill after year one. US2:ACCONTROL1
Level 2 AC Charger – THREE year license fee “per charger” for EVSP service – 3 year service that includes Charge features plus
dynamic load control and maximum load management via cloud smart charging. Siemens will direct bill after year one. US2:ACCONTROL3
Level 2 AC Charger – FIVE year license fee “per charger” for EVSP service – 1 year service that includes Charge features
plus dynamic load control and maximum load management via cloud smart charging. Siemens will direct bill after year one.
On-boarding fee required..
US2:ACCONTROL5
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StartUp Commissioning
Electric vehicle charging solutions
StartUp Services Intro and ordering information
Revised on 04/30/23
Sit back and relax, we have this covered.
Your EV charging project should be a smooth one, which is
why we offer AC and DC StartUp services. Let us help you get
your chargers commissioned and connected to our Siemens
cloud-based platform. A dedicated representative will remotely
coordinate a site readiness evaluation with the installer to ensure
the site is ready for onsite startup support and all needed network
connection requirements are set up prior to the visit. They will
schedule the onsite appointment after the site evaluation form
is returned to align with the startup requirement of the end user.
Once the startup is scheduled, our team of EV experts will also
be available to answer questions from the installer about the
chargers and accessories if needed.
Don’t let other companies charge you more with hidden fees!
With our services you get fair and predictable pricing that
includes all travel and living costs.
Our StartUp services include:
n All travel and living costs included in price
n Configuration and connection of the chargers to the cloud
n Dedicated project engineer to work with the end user
n Remote site evaluation review to ensure everything is setup
and ready to go
n Basic onsite AC and DC charger review during startup
n A personalized experience to ensure a stress-free
commissioning of chargers
StartUp Services – catalog numbers
Catalog Number Description
US2:ACSTARTUP4 StartUp services for up to 4 AC Chargers
US2:ACSTARTUP10 StartUp services for up to 10 AC Chargers
US2:DCSTARTUP StartUp services for 1 charger + 4 dispensers
US2:DCSTARTUP4 StartUp services for 4 chargers + 4 dispensers
US2:ACSTARTUPBULK Only available in COMPAS
Additional support services coming soon.
General terms of service
All site visits are scheduled during normal business hours. No weekend or holiday work
is included. Three-week lead time is required to schedule any onsite visits. This service
does not include any installation or termination of communication and electrical wiring
or troubleshooting electrical power equipment. Cancelation one week prior to visit may
incur a rebooking fee.
In certain remote locations, additional fees may apply. Only available in the United States
of America.
With our StartUp services added to your
project, you will recognize benefits like:
n One company providing startup and
configuration of the AC and DC chargers
n Ensuring the chargers are wired correctly
n Setup and connection to the cloud through
Wi-Fi, cellular or Ethernet (if applicable)
n Setup of any one to one Wi-Fi networks
(Commercial AC only)
n Minimize initial charger downtime
n Ensure interoperability
n Quick analysis of power related issues
n Onsite review of the AC and DC chargers
features with the end user