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HomeMy WebLinkAboutAddendum 1 - RFP - 9978 Benefits – Vision Administrator ADDENDUM NO. 1 SPECIFICATIONS AND CONTRACT DOCUMENTS Description of RFP 9978: Benefits - Vision Administrator OPENING DATE: 3:00 PM (Our Clock) June 5, 2023 To all prospective bidders under the specifications and contract documents described above, the following changes/additions are hereby made and detailed in the following sections of this addendum: Exhibit 1 – Questions and Answers Exhibit 2 – Claims Data Exhibit 3 – Certificate of Coverage Please contact Beth Diven, Buyer II, at (970) 221-6216 or bdiven@fcgov.com with any questions regarding this addendum. RECEIPT OF THIS ADDENDUM MUST BE ACKNOWLEDGED BY A WRITTEN STATEMENT ENCLOSED WITH THE PROPOSAL STATING THAT THIS ADDENDUM HAS BEEN RECEIVED. Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707 fcgov.com/purchasing Addendum # 1 9978 Benefits – Vision Administrator Page 1 of 26 EXHIBIT 1 – QUESTIONS & ANSWERS 1. Are there any current issues or complaints with the incumbent carrier? Service? Rates? Network? Bid cycle? There are no current complaints or issues with the current carrier. City Code requires that contracts be limited to no more than 5 years total, so these services go out to RFP every 5 years. This cycle also provides the opportunity for the City to explore new carriers and ideas for the City’s benefit program. 2. Please provide the benefit plan documents. Benefit plan summary, certificate, etc. Please see Exhibit 3. 3. Have there been any plan changes in the last 5 years? No. 4. Please provide 24 months of experience claims data. Monthly claims, premium, and membership for the last 24 months. This information is maintained by the current carrier. Exhibit 2 contains the information the carrier provided upon our request. 5. Can you confirm the employer contribution level? The vision plan is voluntary; the City does not contribute toward the premium. 6. What is the current out of network utilization? This information is included in the claim data. 7. Please provide current or renewal rates. Please see current rates below: 8. Can you confirm this is a fully insured RFP request? The City’s vision program is fully insured. The Service Provider is expected to invoice the City monthly for the fully insured rate based on the enrollments by tier of coverage. 9. What is the decision timeline? The anticipated timeline is included on page 7 of the RFP document. Employee $3.59 Employee w/Spouse $7.18 Employee w/Child(ren)$7.18 Employee w/Family $11.29 Addendum # 1 9978 Benefits – Vision Administrator Page 2 of 26 10. In section 3 of the RFP document, Proposal Submittal - under item C. Scope of Proposal Question 2 – can you please clarify the question and what items are being required? Please focus on the first sentence of the question and disregard the second sentence. The intent of the question is to identify the Service Provider’s key team members who will work with City personnel if awarded an agreement. 11. Can you confirm total eligible employees count? The census file illustrates 2,172 and the RFP states 1,800 eligible employees. The census file is the accurate number. 12. When submitting the RFP on the BidNet website, will there be a separate option/tab to upload our redacted copy of the RFP? Or should we include the redacted copy within the original RFP file that we will upload? The BidNet site will allow you to upload multiple documents. Please upload your proposal and the public viewing copy as separate PDF documents. Addendum # 1 9978 Benefits – Vision Administrator Page 3 of 26 EXHIBIT 2 – CLAIMS DATA Period Number Covered Net Premium Claim $ # Claims Paid JAN 1,534 $19,660.12 $19,545.75 216 FEB 1,544 $19,802.31 $15,872.63 182 MAR 1,560 $19,891.12 $18,725.62 201 APR 1,558 $19,871.80 $16,841.10 183 MAY 1,555 $19,814.70 $13,153.98 144 JUN 1,564 $19,890.08 $13,036.59 163 JUL 1,570 $19,914.16 $15,156.92 170 AUG 1,573 $19,920.89 $19,092.20 215 SEP 1,584 $19,983.65 $14,173.41 168 OCT 1,589 $19,996.09 $17,132.38 200 NOV 1,607 $20,212.70 $17,892.23 202 DEC 1,608 $20,175.85 $20,372.67 217 Period Number Covered Net Premium Claim $ # Claims Paid JAN 1,630 $20,601.55 $21,788.20 242 FEB 1,635 $20,563.68 $13,788.39 178 MAR 1,640 $20,647.84 $18,666.93 196 APR 1,647 $20,754.26 $19,570.25 210 MAY 1,656 $20,806.37 $15,983.22 164 JUN 1,664 $20,874.98 $14,293.83 143 JUL 1,672 $20,992.00 $13,044.36 138 AUG 1,671 $20,907.76 $19,615.44 190 SEP 1,665 $20,843.95 $12,926.13 157 OCT 1,655 $20,710.48 $15,384.78 169 NOV 1,666 $20,811.95 $14,186.78 162 DEC 1,660 $20,723.99 $21,035.41 212 Utilization - Claims and Revenue Summary 2022 2023 Addendum # 1 9978 Benefits – Vision Administrator Page 4 of 26 EXHIBIT 3 – CURRENT CERTIFICATE OF COVERAGE Addendum # 1 9978 Benefits – Vision Administrator Page 5 of 26 Client Vision Care Plan Vision Care for Life EVIDENCE OF COVERAGE Provided by: VISION SERVICE PLAN INSURANCE COMPANY 3333 Quality Drive, Rancho Cordova, CA 95670 (916) 851-5000 (800) 877-7195 Client Name: CITY OF FORT COLLINS COLORADO MUNICIPAL CORPORATION Client Number: 12293596 Effective Date: JANUARY 1, 2022 THIS IS A SUPPLEMENTAL POLICY THAT IS NOT INTENDED TO PROVIDE THE MINIMUM ESSENTIAL COVERAGE REQUIRED BY THE AFFORDABLE CARE ACT (ACA). UNLESS YOU HAVE ANOTHER PLAN (SUCH AS MAJOR MEDICAL COVERAGE) THAT PROVIDES MINIMUM ESSENTIAL COVERAGE IN ACCORDANCE WITH THE ACA, YOU MAY BE SUBJECT TO A FEDERAL TAX PENALTY. ALSO, THE BENEFITS PROVIDED BY THIS POLICY CANNOT BE COORDINATED WITH THE BENEFITS PROVIDED BY OTHER COVERAGE. PLEASE REVIEW THE BENEFITS PROVIDED BY THIS POLICY CAREFULLY TO AVOID A DUPLICATION OF COVERAGE. EOC 0115 12/22/21 Djl Addendum # 1 9978 Benefits – Vision Administrator Page 6 of 26 Notice to Client: In the event this document is used to develop a Summary Plan Description, complete the information below, as applicable. NAME OF CLIENT: NAME OF PLAN: PRIMARY ADDRESS OF CLIENT: PLAN ADMINISTRATOR: ADDRESS: PHONE NUMBER: This Evidence of Coverage is a summary of the Policy provisions and is presented as a matter of general information only. It is not a substitute for the provisions of the Policy itself. In the event of any dispute between this Evidence of Coverage and the Policy, the provisions of the Policy will prevail. A copy of the Policy will be furnished on request. If any changes are made to this document by anyone other than VSP, VSP disclaims responsibility for such changes and cannot guarantee this document will comply with any statutory requirements including but not limited to ERISA. ELIGIBILITY FOR COVERAGE Enrollees: To be covered, a person must currently be an employee or member of the Client, and meet the coverage criteria established by Client. Eligible Dependents: Any dependent of an Enrollee of Client who meets the eligibility criteria established by Client, if such dependent coverage is provided. 1 Addendum # 1 9978 Benefits – Vision Administrator Page 7 of 26 HOW TO USE THIS PLAN VSP provides Plan Benefits to Covered Persons based on the level of coverage purchased by the Client. Refer to the Schedule of Benefits and Additional Benefit Rider (if applicable) for specific Plan Benefits. 1. Contact VSP to obtain a list of participating providers, and/or to view available benefits, (see below for contact information). 2. Contact a VSP Preferred Provider’s office to schedule an appointment and indicate that Covered Person is a VSP member. Should Covered Persons fail to identify themselves as VSP members, Plan Benefits shall be limited to those of an Open Access Provider, if such Plan Benefits are available. 3. Once the appointment is made, the VSP Preferred Provider will obtain benefit verification from VSP. The VSP Preferred Provider will bill VSP directly and the Covered Person is responsible for payment of any applicable Copayments, non-covered services or materials, or amounts which exceed plan allowances, and annual maximum benefits. 4. If the Policy includes Plan Benefits for Open Access Providers, Covered Person may be responsible for paying for all services and/or materials in full and submitting a claim to VSP. All reimbursement will be in accordance with the Open Access Provider fee schedule, less any applicable Copayment. Obtaining services from an Open Access Provider will typically result in higher out of pocket expenses for Covered Persons. All claims must be submitted to VSP within [365] calendar days from the date services are rendered and/or materials provided. Claims received by VSP after [365] days will be denied unless prohibited by applicable state or federal law. TO OBTAIN FURTHER INFORMATION Contact VSP at 800-877-7195 or www.vsp.com. 2 Addendum # 1 9978 Benefits – Vision Administrator Page 8 of 26 EXCLUSIONS AND LIMITATIONS OF BENEFITS This Plan is designed to cover visual needs rather than cosmetic materials. Some vision care services and/or materials are not covered under this Plan and certain other limitations may apply. Please refer to the EXCLUSIONS AND LIMITATIONS OF BENEFITS section of the attached Schedule of Benefits and/or Additional Benefit Rider (when purchased by Client) for details. COORDINATION OF BENEFITS Covered Persons who are covered under two or more insurance plans that include vision care benefits may be eligible for Coordination of Benefits (“COB”). VSP will combine other insurance plans’ claim payments or reimbursements, if any, with benefits available under Covered Person’s VSP Plan, which may reduce or eliminate Covered Person’s out-of-pocket expense. Covered Persons covered under more than one VSP Plan may also be able to take advantage of COB. In order to process claims involving COB, VSP may need to share personal information regarding Covered Persons with other parties (such as another insurance company). When this is necessary, VSP will only share such information with those persons or organizations having a legitimate interest in that information and only where such sharing is not prohibited by law. URGENT VISION CARE Services for conditions of a medical nature are covered by VSP only under specific supplemental eye care Plans purchased by Client. If Client purchased one of these plans, such coverage will be evidenced in an Additional Benefit Rider. When vision care is necessary for Urgent Conditions, Covered Persons with a supplemental eye care plan may obtain Plan Benefits by contacting a VSP Preferred Provider or Open Access Provider. No prior approval from VSP is required for the Covered Person to obtain vision care for Urgent Conditions of a medical nature. If Client has not purchased one of these plans, Covered Persons are not covered by VSP for medical services and should contact a physician under Covered Persons’ medical insurance plan for care. HOLD HARMLESS Covered Persons shall be held harmless for any sums owed by VSP to the VSP Preferred Provider, other than those sums not covered by the Plan. COMPLAINTS AND GRIEVANCES Covered Persons have the right to expect quality care from VSP Preferred Providers. More information is available under “Patient’s Rights and Responsibilities” on VSP’s web site at www.vsp.com. Complaints and grievances are disagreements regarding access to care, quality of care, treatment or service. Covered Persons may submit any complaints and/or grievances, including appeals, in writing to VSP at 3333 Quality Drive, Rancho Cordova, CA 95670-7985 or verbally by calling VSP’s Customer Care Division at 1-800-877-7195. VSP will resolve the complaint or grievance within thirty (30) calendar days after receipt, unless special circumstances require an extension of time. In that case, resolution shall be achieved as soon as possible, but not later than one hundred twenty (120) calendar days after VSP’s receipt of the complaint or grievance. If VSP determines that resolution cannot be achieved within thirty (30) days, VSP will notify the Covered Person of the expected resolution date. Upon final resolution VSP will notify the Covered Person of the outcome in writing. 3 Addendum # 1 9978 Benefits – Vision Administrator Page 9 of 26 CLAIM PAYMENTS AND DENIALS Initial Determination: VSP will pay or deny claims within thirty (30) calendar days of receipt. In the event that a claim cannot be resolved within the time indicated VSP may, if necessary, extend the time for decision by no more than fifteen (15) calendar days. Claim Denial Appeals: If a claim is denied in whole or in part, under the terms of the Policy, Covered Person or Covered Person’s authorized representative may submit a request for a full review of the denial. Covered Person may designate any person, including their provider, as their authorized representative. References in this section to “Covered Person” include Covered Person’s authorized representative, where applicable. Initial Appeal: The request for review must be made within one hundred eighty (180) calendar days following denial of a claim and should contain sufficient information to identify the claim and the Covered Person affected by the denial. The Covered Person may review, during normal working hours, any documents held by VSP pertinent to the denial. The Covered Person may also submit written comments or supporting documentation concerning the claim to assist in VSP’s review. VSP’s response to the initial appeal, including specific reasons for the decision, shall be provided and communicated to the Covered Person within thirty (30) calendar days after receipt of a request for an appeal from the Covered Person. Second Level Appeal: If Covered Person disagrees with the response to the initial appeal of the denied claim, Covered Person has the right to a second level appeal. Within sixty (60) calendar days after receipt of VSP’s response to the initial appeal, Covered Person may submit a second appeal to VSP along with any pertinent documentation. VSP shall communicate its final determination to Covered Person in compliance with all applicable state and federal laws and regulations and shall include the specific reasons for the determination. Other Remedies: When Covered Person has completed the appeals stated herein, additional voluntary alternative dispute resolution options may be available, including mediation or arbitration. Covered Person may contact the U. S. Department of Labor or the State insurance regulatory agency for details. Additionally, under the provisions of ERISA (Section 502(a) (1) (B) [29 U.S.C. 1132(a) (1) (B)], Covered Person has the right to bring a civil action when all available levels of reviews, including the appeal process, have been completed, the claims were not approved in whole or in part, and Covered Person disagrees with the outcome. Time of Action: No action in law or in equity shall be brought to recover on the Policy prior to the Covered Person exhausting his/her grievance rights under the Policy and/or prior to the expiration of sixty (60) days after the claim and any applicable documentation have been filed with VSP. No such action shall be brought after the expiration of any applicable statute of limitations, in accordance with the terms of the Policy. In the event this Plan is terminated, VSP coverage may be available for individuals to purchase online www.vsp.com. THE CONSOLIDATED OMNIBUS BUDGET RECONCILIATION ACT OF 1985 (COBRA) The Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA) requires that under certain circumstances health plan benefits be made available to eligible participants and their dependents upon the occurrence of a COBRA-qualifying event. If, and only to the extent, COBRA applies to Covered Person’s Plan, VSP shall make the statutorily required continuation coverage available for purchase in accordance with COBRA. 4 Addendum # 1 9978 Benefits – Vision Administrator Page 10 of 26 DEFINITIONS: ADDITIONAL BENEFIT RIDER The document, attached as Exhibit C to the Policy (when purchased by Client), which lists selected vision care services and vision care materials which a Covered Person is entitled to receive under the Policy. Additional Benefits are only available when purchased by Client in conjunction with a Plan Benefit offered under the Schedule of Benefits. ASSIGNMENT OF BENEFITS A written order signed by a Covered Person eighteen (18) years of age or older and included with each claim, directing VSP to pay available Plan Benefits to a named Open Access Provider. CLIENT An employer or other entity which contracts with VSP for coverage under the Policy in order to provide vision care coverage to its Enrollees and their Eligible Dependents, if such dependent coverage is provided. COORDINATION OF BENEFITS Procedure which allows more than one insurance plan to consider Covered Persons’ vision care claims for payment or reimbursement. COPAYMENTS Those amounts required to be paid by or on behalf of a Covered Person for Plan Benefits which are not fully covered, and which are payable at the time services are rendered or materials ordered. COVERED PERSON An Enrollee or Eligible Dependent who meets Client's eligibility criteria and on whose behalf premiums have been paid to VSP, and who is covered under the Plan. ENROLLEE An employee or member of Client who meets the criteria for eligibility established by Client. PLAN OR PLAN BENEFITS The vision care services and vision care materials which a Covered Person is entitled to receive by virtue of coverage under the Policy, as defined in the attached Schedule of Benefits and Additional Benefit Rider (when purchased by Client). OPEN ACCESS PROVIDER Any optometrist, optician, ophthalmologist or other licensed and qualified vision care provider who has not contracted with VSP to provide vision care services and/or vision care materials to Covered Persons of VSP. PLAN ADMINISTRATOR The person specifically so designated on the Client application, or if an administrator is not so designated, the Client. The Plan Administrator shall have authority to control and manage the operation and administration of the Plan on behalf of the Client. POLICY The contract between VSP and Client upon which this Plan is based. SCHEDULE OF BENEFITS The document(s), attached as Exhibit A to the Client Policy maintained by the Plan Administrator and to this Evidence of Coverage, which lists the vision care services and vision care materials which a Covered Person is entitled to receive by virtue of the Plan. VSP PREFERRED PROVIDER An optometrist or ophthalmologist licensed and otherwise qualified to practice vision care and/or provide vision care materials who has contracted with VSP to Plan Benefits on behalf of Covered Persons of VSP. URGENT CARE Services for a condition with sudden onset and acute symptoms which requires the Covered Person to obtain immediate medical care, or an unforeseen occurrence requiring immediate, non-medical, action. 5 Addendum # 1 9978 Benefits – Vision Administrator Page 11 of 26 EXHIBIT A SCHEDULE OF BENEFITS VSP Choice Plan® GENERAL This Schedule of Benefits lists the vision care services and materials to which Covered Persons of VISION SERVICE PLAN INSURANCE COMPANY("VSP") are entitled, subject to any Copayments and other conditions, limitations and/or exclusions stated herein, and forms a part of the Policy or Evidence of Coverage to which it is attached. VSP Preferred Providers are those doctors that have agreed to participate in VSP’s Choice Network. ELIGIBILITY The following are Covered Persons under this Plan, pursuant to eligibility criteria established by Client: • Enrollee • Legal Spouse of Enrollee • Domestic Partner • Any child of Enrollee, including a natural child from date of birth, legally adopted child from the date of placement for adoption with the Enrollee, or other child for whom a court or administrative agency holds the Enrollee responsible. Dependent children are covered up to age 26. A dependent, unmarried child over the limiting age may continue to be eligible as a dependent if the child is incapable of self-sustaining employment because of mental or physical disability, and chiefly dependent upon Enrollee for support and maintenance. PLAN BENEFITS VSP PREFERRED PROVIDERS COPAYMENT There shall be a Copayment of $15.00 for the examination payable by the Covered Person at the time services are rendered. If materials (lenses, frames or Necessary Contact Lenses) are provided, there shall be an additional $15.00 Copayment payable at the time the materials are ordered. The Copayment shall not apply to Elective Contact Lenses. 6 Addendum # 1 9978 Benefits – Vision Administrator Page 12 of 26 COVERED SERVICES AND MATERIALS EYE EXAMINATION- Covered in full* once every 12 months** Comprehensive examination of visual functions and prescription of corrective eyewear. LENSES - Covered in full* once every 12 months** Spectacle Lenses (Single, Lined Bifocal, Lined Trifocal or Lenticular) Polycarbonate lenses are covered in full for dependent children are covered up to age 26. Standard Progressive Lenses covered in full FRAMES - Covered up to the Plan allowance* once every 24 months** The VSP Preferred Provider will prescribe and order Covered Person’s lenses, verify the accuracy of finished lenses, and assist Covered Person with frame selection and adjustment. Frame Allowance may be applied towards non-prescription sunglasses or blue light filtering glasses, exhausting both frame and lens eligibility. Lab-fabricated plano lenses are not covered. CONTACT LENSES ELECTIVE Elective Contact Lenses (materials only) are covered up to $185.00 once every 12 months** The Elective Contact Lens fitting and evaluation services are covered in full once every 12 months, after a $60.00 Copayment. NECESSARY Necessary Contact Lenses are covered in full* once every 12 months** Necessary Contact Lenses are a Plan Benefit when specific benefit criteria are satisfied and when prescribed by Covered Person's VSP Preferred Provider. Contact Lenses are provided in place of spectacle lens and frame benefits available herein. *Less any applicable Copayment. **beginning with the first date of service. 7 Addendum # 1 9978 Benefits – Vision Administrator Page 13 of 26 LOW VISION Professional services for severe visual problems that cannot be corrected with regular lenses, including: Supplemental Testing: Covered in full*. -Includes evaluation, diagnosis and prescription of vision aids where indicated. Supplemental Aids: 75% of VSP Preferred Provider’s fee, up to $1000.00* *Maximum benefit for all Low Vision services and materials is $1000.00 every two (2) years and a maximum of two supplemental tests within a two-year period. Low Vision Services are a Plan Benefit when specific benefit criteria are satisfied and when prescribed by Covered Person's VSP Preferred Provider. 8 Addendum # 1 9978 Benefits – Vision Administrator Page 14 of 26 EXCLUSIONS AND LIMITATIONS OF BENEFITS Some brands of spectacle frames and/or lenses may be unavailable for purchase as Plan Benefits, or may be subject to additional limitations. Covered Persons may obtain details regarding frame and lens brand availability from their VSP Member Doctor or by calling VSP’s Customer Care Division at (800) 877-7195. NOT COVERED • Services and/or materials not specifically included in this Schedule as covered Plan Benefits. • Plano lenses (lenses with refractive correction of less than ± .50 diopter), except as specifically allowed under the Suncare enhancement, if purchased by Client. • Two pair of glasses instead of bifocals. • Replacement of lenses, frames and/or contact lenses furnished under this Plan which are lost or damaged, except at the normal intervals when Plan Benefits are otherwise available. • Orthoptics or vision training and any associated supplemental testing. • Medical or surgical treatment of the eyes. • Contact lens insurance policies or service agreements. • Refitting of contact lenses after the initial (90-day) fitting period. • Contact lens modification, polishing or cleaning. • Local, state and/or federal taxes, except where VSP is required by law to pay. • Services associated with Corneal Refractive Therapy (CRT) or Orthokeratology 9 Addendum # 1 9978 Benefits – Vision Administrator Page 15 of 26 REIMBURSEMENT SCHEDULE OPEN ACCESS PROVIDERS COPAYMENT There shall be a Copayment of $15.00 for the examination payable by the Covered Person at the time services are rendered. If materials (lenses, frames or Necessary Contact Lenses) are provided, there shall be an additional $15.00 Copayment payable at the time materials are ordered. The Copayment shall not apply to Elective Contact Lenses. COVERED SERVICES AND MATERIALS EYE EXAMINATION: Up to $ 45.00* once every 12 months** Comprehensive examination of visual functions and prescription of corrective eyewear. SPECTACLE LENSES Single Vision Up to $ 30.00* once every 12 months** Bifocal Up to $ 50.00* once every 12 months** Trifocal Up to $ 65.00* once every 12 months** Lenticular Up to $100.00* once every 12 months** FRAMES: Covered up to $ 70.00* once every 24 months** Frame Allowance may be applied towards non-prescription sunglasses or blue light filtering glasses, exhausting both frame and lens eligibility. Lab-fabricated plano lenses are not covered. CONTACT LENSES ELECTIVE Elective Contact Lenses are covered up to $105.00 once every 12 months** The Elective Contact Lens allowance applies to both the doctor's fitting and evaluation fees, and to materials. NECESSARY Necessary Contact Lenses are covered up to $210.00* once every 12 months** Necessary Contact Lenses are a Plan Benefit when specific benefit criteria are satisfied and when prescribed by Covered Person's Doctor. Contact Lenses are provided in place of spectacle lens and frame benefits available herein. *Less any applicable Copayment. **beginning with the first date of service. 10 Addendum # 1 9978 Benefits – Vision Administrator Page 16 of 26 LOW VISION Professional services for severe visual problems that cannot be corrected with regular lenses, including: Supplemental Testing: Up to $125.00*. -Includes evaluation, diagnosis and prescription of vision aids where indicated. Supplemental Aids: 75% of VSP Open Access Provider’s fee, up to $1000.00* *Maximum benefit for all Low Vision services and materials is $1000.00 every two (2) years and a maximum of two supplemental tests within a two-year period. Low Vision Services are a Plan Benefit when specific benefit criteria are satisfied and when prescribed by Covered Person's VSP Preferred Provider. OPEN ACCESS PROVIDERS • Exclusions and limitations of benefits described above for VSP Preferred Providers shall also apply to services rendered by Open Access Providers. • Services from an Open Access Provider are in lieu of services from a VSP Preferred Provider. • There is no guarantee that the amount reimbursed will be sufficient to pay the cost of services or materials in full. • VSP is unable to require Open Access Providers to adhere to VSP’s quality standards. 11 Addendum # 1 9978 Benefits – Vision Administrator Page 17 of 26 EXHIBIT C ADDITIONAL BENEFIT RIDER SUPPLEMENTAL PRIMARY EYECARE PLAN GENERAL This Rider lists additional vision care benefits to which Covered Persons of VISION SERVICE PLAN INSURANCE COMPANY (“VSP”) are entitled, subject to any applicable Copayments and other conditions, limitations and/or exclusions stated herein. The Supplemental Primary EyeCare Plan is designed for the detection, treatment and management of ocular conditions and/or systemic conditions which produce ocular or visual symptoms. Under the Plan, Eyecare Professionals provide treatment and management of urgent and follow-up services. Primary eyecare also involves management of conditions which require monitoring to prevent future vision loss. This Rider forms a part of the Policy and Evidence of Coverage to which it is attached. ELIGIBILITY The following are Covered Persons under this Plan, pursuant to eligibility criteria established by Client: • Enrollee • Legal Spouse of Enrollee • Domestic Partner • Any child of Enrollee, including a natural child from date of birth, legally adopted child from the date of placement for adoption with the Enrollee, or other child for whom a court or administrative agency holds the Enrollee responsible. Dependent children are covered up to age 26. A dependent, unmarried child over the limiting age may continue to be eligible as a dependent if the child is incapable of self-sustaining employment because of mental or physical disability, and chiefly dependent upon Enrollee for support and maintenance. Plan Benefits under the Supplemental Primary EyeCare Plan are available to Covered Persons only after all other benefits under their group medical plan have been exhausted, or when Covered Person is not covered under a group medical plan. Covered Persons with the following symptoms and/or conditions (see DEFINITIONS below) will be covered for certain primary eyecare services in accordance with the optometric scope of licensure in the Eyecare Professional’s state. SYMPTOMS Examples of symptoms which may result in a Covered Person seeking services on an urgent basis under the PEC Plan may include, but are not limited to: • ocular discomfort or pain • recent onset of eye muscle dysfunction • transient loss of vision • ocular foreign body sensation • flashes or floaters • pain in or around the eyes • ocular trauma • swollen lids • diplopia • red eyes 12 Addendum # 1 9978 Benefits – Vision Administrator Page 18 of 26 CONDITIONS Examples of conditions which may require management under the PEC Plan may include, but are not limited to: • ocular hypertension • macular degeneration • retinal nevus • corneal dystrophy • glaucoma • corneal abrasion • cataract • blepharitis • pink eye • sty PROCEDURES FOR OBTAINING SUPPLEMENTAL PRIMARY EYECARE SERVICES COVERED PERSON HAS A GROUP MEDICAL PLAN The Supplemental Primary EyeCare Plan provides coverage for certain vision-related medical services as a supplement to Covered Person’s group medical plan. Covered Persons should refer to the plan booklet, certificate of coverage or other benefits description for their group medical plan to determine how to obtain plan benefits. The provider should first submit a claim to Covered Person’s group medical insurance plan. Any amounts not paid by the medical plan may then be considered for payment by VSP. (This is referred to as “Coordination of Benefits” or “COB." Please refer to the Coordination of Benefits section of Covered Person’s Evidence of Coverage for additional information regarding COB.) COVERED PERSON DOES NOT HAVE A GROUP MEDICAL PLAN When Covered Person does not have a group medical plan, the Supplemental Primary EyeCare Plan provides Plan Benefits as follows: 1. Covered Person contacts VSP Preferred Provider and makes an appointment. 2. Covered Person pays the applicable Copayment at the time of each Supplemental Primary EyeCare visit and amounts for any additional services not covered by the Plan. 13 Addendum # 1 9978 Benefits – Vision Administrator Page 19 of 26 REFERRALS If Covered Services cannot be provided by Covered Person’s VSP Preferred Provider, the doctor will refer the Covered Person to another VSP Preferred Provider or to a physician whose offices provide the necessary services. If the Covered Person requires services beyond the scope of the PEC Plan, the VSP Preferred Provider will refer the Covered Person to a physician. Referrals are intended to insure that Covered Persons receive the appropriate level of care for their presenting condition. Covered Persons do not require a referral from a VSP Preferred Provider in order to obtain Plan Benefits. PLAN BENEFITS VSP PREFERRED PROVIDERS COVERED SERVICES Eye Examinations, Consultations, Urgent/Emergency Care: Covered in Full after a Copayment of $20.00. Special Ophthalmological Services: Covered in Full Eye and Ocular Adnexa Services: Covered in Full EXCLUSIONS AND LIMITATIONS OF BENEFITS The Supplemental Primary EyeCare Plan provides coverage for limited vision-related medical services as a supplement to Covered Person’s group medical plan. A current list of the covered procedures will be made available to Covered Persons upon request. NOT COVERED • Services and/or materials not specifically included in this Rider as covered Plan Benefits. • Frames, spectacle lenses, contact lenses or any other ophthalmic materials. • Orthoptics or vision training and any associated supplemental testing. • Surgery, and any pre- or post-operative services, except as an adnexal service included herein. • Treatment for any pathological conditions. • An eye exam required as a condition of employment. • Insulin or any medications or supplies of any type. • Local, state and/or federal taxes, except where VSP is required by law to pay. 14 Addendum # 1 9978 Benefits – Vision Administrator Page 20 of 26 SUPPLEMENTAL PRIMARY EYECARE PLAN DEFINITIONS Blepharitis Inflammation of the eyelids. Cataract A cloudiness of the lens of the eye obstructing vision. Conjunctiva The mucous membrane that lines the inner surface of the eyelids and is continued over the forepart of the eye. Conjunctivitis See Pink Eye. Corneal Abrasion Irritation of the transparent, outermost layer of the eye. Corneal Dystrophy A disorder involving nervous and muscular tissue of the transparent, outermost layer of the eye. Diplopia The observance by a person of seeing double images of an object. Eyecare Professional Any duly licensed optometrist (O.D.), ophthalmologist or other doctor of medicine (M.D.), or doctor of osteopathy (D.O.). Eye Muscle Dysfunction A disorder or weakness of the muscles that control the eye movement. Flashes or Floaters The observance by a person of seeing flashing lights and/or spots. Glaucoma A disease of the eye marked by increased pressure within the eye which causes damage to the optic disc and gradual loss of vision. Macula The small, sensitive area of the central retina, which provides vision for fine work and reading. Macular Degeneration An acquired degenerative disease which affects the central retina. Ocular Of or pertaining to the eye or the eyesight. Ocular Conditions Any condition, problem or complaint relating to the eyes or eyesight. Ocular Hypertension Unusually high blood pressure within the eye. Ocular Trauma A forceful injury to the eye due to a foreign object. Pink Eye An acute, highly contagious inflammation of the conjunctiva. Also known as conjunctivitis. Retinal Nevus A pigmented birthmark on the sensory membrane lining the eye which receives the image formed by the lens. Systemic Condition Any condition of problem relating to a person’s general health. Sty An inflamed swelling of the fatty material at the margin of the eyelid. Transient Loss of Vision Temporary loss of vision. 15 Addendum # 1 9978 Benefits – Vision Administrator Page 21 of 26 EXHIBIT C ADDITIONAL BENEFIT RIDER INTERIM BENEFITS GENERAL This Rider lists additional vision care benefits to which Covered Persons of [Insert name of licensed entity] ("VSP") are entitled, subject to any applicable Copayments and other conditions, limitations and/or exclusions stated herein or in the Schedule of Benefits with which it is associated, and forms a part of the Policy and Evidence of Coverage to which it is attached. Persons covered under this additional benefit are entitled to an exam and are also entitled to an additional pair of lenses or Necessary Contact Lenses, or Elective Contact Lenses, if: The new prescription differs from the original by at least a .50 diopter sphere or cylinder, or There is a change in the axis of 15 degrees or more, or There is a .5 prism diopter change in at least one eye. ELIGIBILITY The following are Covered Persons under this Plan, pursuant to elgibility criteria established by Client:  Any unmarried child of Enrollee, including a natural child from date of birth, legally adopted child from the date of placement for adoption with the Enrollee, or other child for whom a court or administrative agency holds the Enrollee responsible. Unmarried dependent children are covered up to age 18. A dependent unmarried child over the limiting age may continue to be eligible as a dependent if the child is incapable of self-sustaining employment because of mental or physical disability, and chiefly dependent upon Enrollee for support and maintenance. PLAN BENEFITS VSP PREFERRED PROVIDERS COPAYMENT A Copayment amount of $ 15.00 shall be payable by the Covered Person at the time services are rendered. If materials (lenses, frames or Necessary Contact Lenses) are provided, there shall be an additional $15.00 Copayment payable at the time the materials are ordered. The Copayment shall not apply to Elective Contact Lenses. 16 Addendum # 1 9978 Benefits – Vision Administrator Page 22 of 26 COVERED SERVICES AND MATERIALS EYE EXAMINATION: Covered in full* once every 12 months** Comprehensive examination of visual functions and prescription of corrective eyewear. LENSES: Covered in full* once every 12 months** Spectacle Lenses (Single, Lined Bifocal, Lined Trifocal or Lenticular) Polycarbonate lenses are covered in full for dependent children up to age 18. Standard Progressive lenses covered in full *Less any applicable Copayment. **beginning with the first date of service. FRAMES: Covered up to the Plan allowance* once every 12 months** VSP reserves the right to limit the cost of the frames provided by its VSP Network Doctors under the Plan. The current allowance shall be published periodically by VSP to its VSP Network Doctors and will be set at a level to cover a sufficient number of frames in common use. If the Covered Person wishes to select a more expensive frame than that allowed under this Rider, the cost difference shall be by agreement between the Covered Person and VSP Network Doctor. *Less any applicable Copayment. **beginning with the first date of service. CONTACT LENSES Elective Elective Contact Lenses are covered up to $ 185.00 once every 12 months.** Elective Contact Lens fitting and evaluation services are covered in full once every 12 months, after a maximum $60.00 Copayment. Necessary Necessary Contact Lenses are covered in full* once every 12 months** Necessary Contact Lenses are a Plan Benefit when specific benefit criteria are satisfied and when prescribed by Covered Person's VSP Preferred Provider. Contact Lenses are provided in place of spectacle lens and frame benefits available herein. *Less any applicable Copayment. **beginning with the first date of service. 17 Addendum # 1 9978 Benefits – Vision Administrator Page 23 of 26 EXCLUSIONS AND LIMITATIONS OF BENEFITS Some brands of spectacle frames may be unavailable for purchase as Plan Benefits, or may be subject to additional limitations. Covered Persons may obtain details regarding frame brand availability from their VSP Member Doctor or by calling VSP’s Customer Care Division at (800) 877-7195. Plan Benefits are available when the Covered Person is not eligible for services and/or materials under the Schedule of Benefits to which this Rider is attached, and when Covered Person satisfies additional eligibility criteria specified by Client. Such criterial will include, but not be limited to, the length of time since the Covered Person’s last eye exam and the extent of any change in Covered Person’s visual acuity. NOT COVERED 1. Services and/or materials not specifically included in this Rider as covered Plan Benefits. 2. Refitting of contact lenses after the initial (90-day) fitting period. 3. Plano lenses (lenses with refractive correction of less than ±.50 diopter). 4. Two pair of glasses in lieu of bifocals. 5. Replacement of spectacle lenses, frames and/or contact lenses furnished under this Plan which are lost or damaged, except at the normal intervals when services are otherwise available. 6. Medical or surgical treatment of the eyes. 7. Services or materials of a cosmetic nature. 8. Services or materials following laser vision correction surgery of any type. 9. Local, state and/or federal taxes, except where VSP is required by law to pay. 18 Addendum # 1 9978 Benefits – Vision Administrator Page 24 of 26 REIMBURSEMENT SCHEDULE OPEN ACCESS PROVIDERS COPAYMENT A Copayment amount of $ 15.00 shall be payable by the Covered Person at the time services are rendered. If materials (lenses, frames or Necessary Contact Lenses) are provided, there shall be an additional $15.00 Copayment payable at the time the materials are ordered. The Copayment shall not apply to Elective Contact Lenses. COVERED SERVICES AND MATERIALS EYE EXAMINATION: Up to $ 45.00* once every 12 months** Comprehensive examination of visual functions and prescription of corrective eyewear. LENSES: Up to $ 30.00* once every 12 months** Spectacle Lenses (Single, Lined Bifocal, Lined Trifocal or Lenticular) FRAMES: Covered up to $ 70.00* once every 12 months** CONTACT LENSES Elective Elective Contact Lenses are covered up to $ 105.00 once every 12 months.** The Elective contact lens allowance applies to both the doctor’s fitting and evaluation fees, and to materials. Necessary Necessary Contact Lenses are covered up to $ 210.00* once every 12 months** Necessary Contact Lenses are a Plan Benefit when specific benefit criteria are satisfied. Contact Lenses are provided in place of spectacle lens and frame benefits available herein. *Less any applicable Copayment. **beginning with the first date of service. EXCLUSIONS AND LIMITATIONS OF BENEFITS OPEN ACCESS PROVIDERS 1. Exclusions and limitations of benefits described above for VSP Preferred Providers shall also apply to services rendered by Open Access Providers. 2. Services from an Open Access Provider are in lieu of services from a VSP Preferred Provider. 3. There is no guarantee that the amount reimbursed will be sufficient to pay the cost of services or materials in full. 4. VSP is unable to require Open Access Providers to adhere to VSP’s quality standards. 19 Addendum # 1 9978 Benefits – Vision Administrator Page 25 of 26 Summary of Benefits and Coverage VSP Choice Plan Prepared for: CITY OF FORT COLLINS COLORADO MUNICIPAL CORPORATION Group ID: 12293596 Effective Date: JANUARY 1, 2022 The Affordable Care Act requires that health insurance companies and group health plans provide consumers with a simple and consistent benefit and coverage information document, beginning September 23, 2012. This document is a Summary of Benefits and Coverage (SBC). The grid below is being provided for your convenience and mirrors the sample SBC that the U.S. Department of Labor has published. All the information provided is relative to your plan and described in detail in the preceding Evidence of Coverage. Common Services You Your cost if you use an Limitations and Medical May Need In-Network Out-of-Network Exceptions Event Provider Provider If you or your dependents (if applicable) need eyecare Eye Exam $15.00 Copay Reimbursed up to $45.00 Exam covered in full every 12 months** Frames, Lenses or Contacts Glasses: $15.00 Copay (lenses and/or frames only); Up to $60.00 copay for Contact Lens Exam Frames reimbursed up to $ 70.00 SV Lenses reimbursed up to $ 30.00 Bi-Focal Lenses reimbursed up to $ 50.00 Tri-Focal Lenses reimbursed up to $ 65.00 Lenticular Lenses reimbursed up to $100.00 ECL reimbursed up to $105.00 Frames covered every 24 months** Lenses covered every 12 months** Fees ** Beginning with the first date of service. Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact: 800-877-7195. Addendum # 1 9978 Benefits – Vision Administrator Page 26 of 26