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HomeMy WebLinkAboutWORK ORDER - RFP - 9333 BROADBAND STRATEGIC MARKETING & IMPLEMENTATION PLANOfficial Purchasing Document Last updated 10/2017 RFP 9333 Broadband Strategic Marketing & Implementation Plan Page 1 of 3 EXHIBIT A WORK ORDER FORM PURSUANT TO A MASTER AGREEMENT BETWEEN THE CITY OF FORT COLLINS AND OLD TOWN MEDIA, INC. WORK ORDER NUMBER: 4 PROJECT TITLE: Connexion Broadband 2022 Monthly Engagement ORIGINAL BID/RFP NUMBER & NAME: 9333 BROADBAND STRATEGIC MARKETING & IMPLEMENTATION PLAN MASTER AGREEMENT EFFECTIVE DATE: July 28, 2021 WORK ORDER COMMENCEMENT DATE: January 1, 2022 WORK ORDER COMPLETION DATE: December 31, 2022 MAXIMUM FEE: (Fixed Monthly Fee – Not to Exceed): $96,600 PROJECT DESCRIPTION/SCOPE OF SERVICES: Service Provider agrees to perform the services identified above and on the attached form in accordance with the terms and conditions contained herein and in the Master Agreement between the parties. In the event of a conflict between or ambiguity in the terms of the Master Agreement and this Work Order (including the attached forms) the Master Agreement shall control. The attached forms consisting of two (2) pages are hereby accepted and incorporated herein, by this reference, and Notice to Proceed is hereby given after all parties have signed this document. SERVICE PROVIDER: ___________________________ Date: __________________ Miles Kailburn, CEO/Founder ACCEPTANCE: Erin Shanley, Broadband Marketing Mgr. Date: ACCEPTANCE: Gerry Paul, Purchasing Director Date: DocuSign Envelope ID: B44E64F6-80B3-4E00-968A-423139A77088 1/4/2022 1/4/2022 1/4/2022 Connexion Broadband 2022 Monthly Engagement Scope of Work Quote created on December 28, 2021 - Reference: 20211228-134721667 Comments Scope of Work Onboarding, Setup and Benchmarking Includes the following: project planning, account management, and project management by a dedicated Account Manager, as well as a regular meeting cadence (bi-weekly is preferred) with your Account Manager, the Chief Strategy Officer, and specialists as necessary based on current project load. Creating a benchmark report and adding CX into all reporting tools including SEMRush, SpyFu, configuring Analytics as necessary to track appropriate data. Campaign Creation for All Platforms: OTM will either set up all paid accounts or will need to request access to any current accounts. Ads Account Creation: Once the account has been created OTM will set up all conversion events in accordance with campaign goals and ensure that the account is connected to all relevant Google accounts (analytics, Google My Business, etc.) Once all account settings are finalized, OTM will create all the associated Campaigns, Ad Groups, Campaign Settings and Ad Content. We will also create all relevant tracking events in accordance with campaign goals. Miles Kailburn - CEO at Old Town Media, Inc. Products & Services Scope of Work Onboarding, Setup and Benchmarking Account Strategy & Management, Reporting & Analysis Benchmarking and Setup, Digital Paid Advertising Campaign Creation Project 1 x $2,760.00 for 1 month Monthly Account Strategy and Management This includes project planning, account management, and project management by a dedicated Account Manager (Jordan), as well as a regular meeting cadence (bi-weekly is preferred) with your Account Manager, the Chief Strategy Officer (Kerrie), and specialists as necessary based on current project load. 1 x $805.00 / month for 1 year Connexion Broadband Gerry Paul gspaul@fcgov.com Erin Shanley Broadband Marketing Manager eshanley@fcgov.com 970-416-2956 Page 2 of 3 DocuSign Envelope ID: B44E64F6-80B3-4E00-968A-423139A77088 Monthly Ongoing Reporting & Analysis ROI and performance reporting across all implementation efforts and campaign efforts monthly or as needed for outcome-focused results. This regularly includes competitive analysis tracking and opportunity creation. When OTM identifies an opportunity, we present it before moving into a strategy project which may ultimately result in a project or a scope adjustment. 1 x $345.00 / month for 1 year Monthly Content Creation OTM to work with Connexion to create new content on a monthly basis, this is on-page content that will be created for the new website and is equivalent to two full-length blog posts, resource articles or news posts. 1 x $920.00 / month for 1 year Monthly On-Page & Technical Search Engine Optimization OTM recommends investing in monthly on-page and technical SEO to include regular site health audits, keyword tracking and keyword strategy to guide content creation and bolster SEO, especially if CX will be also creating content. 1 x $460.00 / month for 1 year Monthly Social Media Management Includes organic content creation (graphic design, copywriting and strategy) for Facebook, LinkedIn, and Instagram as well as review and scheduling. Weekly engagement monitoring to interact with your customer base, and keep them engaged and informed. 1 x $1,725.00 / month for 1 year Monthly Paid Social Ad Management Includes ongoing creation of new ads, refining of existing ads, A/B testing and audience refinement. Ad types include social ads (including video, static, and copywriting) across active platforms. Our creative team will work together to get content for any video/photo needs on an ongoing basis to best support our campaign efforts. Additionally, our Paid Media Specialist reviews the overall account performance on a weekly basis, adjusting and optimizing as necessary to get the best results. 1 x $690.00 / month for 1 year Monthly UX Conversion Path Optimization Monthly review/mapping of conversion paths within the site and design/UX changes to support increased conversion rates. 1 x $575.00 / month for 1 year 240 Hours of Graphic Design Pool 240 hours of as-needed graphic design support for marketing campaigns, print pieces, etc. 1 x $2,300.00 / month for 1 year Recurring subtotal $7,820.00 / month One-time subtotal $2,760.00 Total $10,580.00 Page 3 of 3 $96,600.00 DocuSign Envelope ID: B44E64F6-80B3-4E00-968A-423139A77088