HomeMy WebLinkAbout1979-038-04/17/1979-APPROVING ELECTRIC SERVICES RULES AND REGULATIONS + 3
RESOLUTION 79-38
OF THE COUNCIL OF THE CITY OF FORT COLLINS
APPROVING ELECTRIC SERVICE RULES AND REGULATIONS
WHEREAS, Section 112-117 of the Code of the City of Fort Collins
authorizes the Director of Electric Services to promulgate appropriate
rules, regulations, policies and procedures for the operation of the
electric service, and
WHEREAS, the City Council has received said administrative policies
and procedures and desires to approve the same
NOW, THEREFORE, BE IT RESOLVED BY THE COUNCIL OF THE CITY OF FORT
COLLINS that the changes to the Electric Service Rules and Regulations,
a copy of which is attached hereto as Exhibit "A," be, and they hereby
are, accepted and approved
Passed and adopted at a regular meeting of the City Council held
this 17th day of April , A D 1979
or
7 ST
City Clerk
• s PROPOSED CHANGES TO
. "ELtuTRIC SERVICE RULES AND REuuLATIONS"
The Fort Collins Electric Utility request the following changes be made by
resolution of the City Council in the "Electric Service Rules and Regula-
tions". Changes and/or additions appear in italics
Section - TERM OF SERVICE
Heading - DISCONTINUANCE BY CONSUMER
1 Any customer desiring to discontinue electric
service should complete and submit a "Termi-
nation Order" form to the City three days prior
to the desired discontinuance date The con-
sumer shall be liable in any event for electric
service rendered until the final meter reading is
obtained Further, such notice by the consumer
does not relieve him in any way from any minimums
or payments guaranteed under his service contract.
Heading - DISCONTINUANCE BY CITY
3 Service may be discontinued for nonpayment of past-
due accounts directly or indirectly related to the
provision of electric service Written notice will
be given in accordance with the (TERMINATION OF
SERVICE - NOTICE AND HEARING SECTION.)
6. Except where notice prior to discontinuing ser-
vices is specificaZty not required by these reg-
ulations, services shaZZ not be discontinued prior
to the notice required by these ruZes and regu-
Zattons
Heading - TERMINATION OF SERVICE - NOTICE AND HEARING
In cases where a notice to the customer is required
before termination of service, the following pro-
masons shaZZ apply
1 If any biZZ for eZectricaZ service is not paid
within 25 days from the billing date, or if the
City detervvanes that service shaZZ be terminated
pursuant to these ruZes and regulations, the City
may maiZ to the customer a Delinquency Notice, or
a Notice of Intent to Terminate Such notice shaZZ
be addressed to the customer at the address to
which biZZs for service have been sent and shaZZ
contain the foZZowing information
a The number of the account.
b. The amount of the unpaid biZZ, the date of
the unpaid biZZ, or the other condition
causing service to be terminated
c. The officer of the City to be contacted to
inquire about the notice and the teZephone
number at which such officer can be reached.
Such officer shaZZ be authorized to change
any eZectrical service billing which is in
error
Changes to "Elect '�&ry Rules and Regs "
page 2
d The date, not Less than seven days from the
date the notice is maiZed, on which service
will be terminated if the account is not
paid, or the condition causing termination
of service corrected
e If an agreement on the amount due, or other
reason for termination, cannot be reached with
the Hearing Officer, the customer has the right
to make a protest to the Utility Appeal Com-
mittee by filing such protest with the Director
of Finance prior to the date set forth in the not-
ice when service will be terminated and the
right to a hearing before such committee on
any protest timely fiZed before service will
be terminated
f Advisement of an addztionaZ $5 00 charge if
turn-off notice is delivered.
2 If the bill is not paid by the time set for termination
of service, or the condition justifying termination
corrected by that date, and no protest is filed with
the Director of Finance, or if a protest has been fiZed,
the Appeals Committee, after hearing, has not ordered
otherwise, the City may deliver a turn-off notice
to any person over Z8 years of age on the premises
served Such notice shall contain the following
a The name of the customer and the number of the
account
b The address of the premises served
c The date and time, not Less than 24 hours after
delivery of the notice, when service will be ter-
minated unless the condition causing termination
of service is corrected
d The amount required to be paid, or the condition
to be corrected, in order to avoid termination
of service
e The amount of additional charge that will be im-
posed to reinstate service if service is termi-
nated
If no person is on the premises when attempt is made
to deliver the turn-off notice, the notice may be
Left on the premises in a conspicuous place and no
further delivery of notice will be required
3 If the delinquent account is not paid, or the other
condition causing termination not corrected, within
the time required by the turn-off notice, the City
shall terminate service to the premises Service
shaZZ not be reinstated until the cause for dis-
connection has been corrected and a service restor-
ation fee in the amount of $Z5 00 has been paid
Changes to "Elect arv. Rules & Regs."
page 3
Section - SERVICE CONTRACT
Heading - SERVICE DEPOSITS
1. When required. A deposit wi1Z be required from any
person requesting eZectrzcaZ service to premises not
owned by that person unZess said person has prevzousZy
estabtished a satisfactory payment history, no turn-
off notice on account of delinquency for tweZve con-
secutive months, for utility services provided by the
City In cases where eZectmcaZ service is provided
to the owner of the property served, no deposit wiZZ
be required since unpaid eZectrzcaZ charges wiZZ be
a Zien upon the property to which service is deliv-
ered from the date said charges become due untiZ such
charges are paid. The Zzen may be enforced by the
City by action at Zaw
2. Amount and form of deposit. The amount of the deposit
shaZZ be two (2) times the estimated monthly biZZ for
eZectrzcaZ energy to the premises served as determined
by the City The deposit shaZZ be made in cash at the
time the application for service is submitted to the
CZty
3. Deposit application and/or return All deposits will
be held by the City to guarantee payment of bills for
eZectrzcaZ service. Deposits wzZZ not be considered
as advance payments for service bztls but wiZZ be ap-
pZzed to a customer's account when eZectrzcaZ service
with the City is terminated or after eZectrzcaZ ser-
vice has been received for tweZve (12) consecutive
months without a turn-off notice. After termination
of service, the deposit wiZZ be applied to the fznaZ
biZZ and any remaining portion of the deposit wzZZ be
refunded to the customer
Section - METERING AND BILLING
Heading - BILLING PERIOD
Meter reading will be accomplished as nearly as practicable on
a 30 day or monthly basis. Bills for payment become delinquent
within 25 days after the bzZZzng date and the service subject
to shut-off as provided under "Discontinuance by City." If the
Department is unable for any reason to gain access to read any
meter, the consumption shall be estimated based upon past usage.
Heading - BUDGET BILLING
If any szngZe family residentzaZ customer so requests, the
City may estimate the average monthZy biZZ of such customer
based upon the historic use of eZectrzcaZ service by that
customer. Such average amount shaZZ be the monthZy bzZl
rendered to the customer for eleven bzZZzng periods. In the
tweZfth bzZZzng period the City wzZZ coZZect the amount the
customer owes or appZy a credit to the customer's account
for over-payments The monthZy budget bzZZzng amount ws1Z
be adjusted for changes in the base eZectmcaZ rate
Changes to "Elect -erv. Rules & Regs "
page 4
Section - CONSUMER'S USE AND FACILITIES
Heading - CITY ACCESS
Authorized employees of the Department shall have the right
of access to consumer's premises at all reasonable times for
any purpose incidental to the supplying of electric service
Access to the eZectrzcaZ meters must be provzded for proper
bzttzng. If any meter cannot be read for three consecutzve
months, the customer will be notzfzed by certzfzed mazZ that
thzs condztzon must be corrected or the City wzZl discontinue
service untzZ actuaZ readings can be obtained.