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HomeMy WebLinkAbout1992-130-08/18/1992-ADA AMERICANS WITH DISABILITIES FACILITIES PARATRANSIT TRANSITION PLANS RESOLUTION 92-130 OF THE COUNCIL OF THE CITY OF FORT COLLINS APPROVING THE AMERICAN WITH DISABILITIES ACT TRANSITION PLANS FOR FACILITIES, TRANSIT/PARATRANSIT AND EMPLOYMENT WHEREAS, the United States Congress adopted the Americans With Disabilities Act ("the ADA") which prohibits discrimination on the basis of disability; and WHEREAS, the requirements of the ADA apply to the City of Fort Collins ("the City") and became effective on January 26, 1992; and WHEREAS, the Council of the City of Fort Collins has recognized the special significance of Congress' action in passing the ADA in Resolution 91-168; and WHEREAS, the ADA requires the City to develop transition plans for facilities and transit/paratransit services, which set forth the City's method for bringing its facilities and trans it/paratransit services into full compliance with the requirements of the ADA; and WHEREAS, City staff has developed transition plans for City facilities, transit/paratransit services and also for employment services; and WHEREAS, the transition plans for City facilities and transit/paratransit services were developed through close cooperation with the City's Commission on Disabilities and also with the input of the community through public meetings. NOW, THEREFORE, BE IT RESOLVED BY THE COUNCIL OF THE CITY OF FORT COLLINS that the Americans With Disabilities Act Transition Plans for the City's Facilities, Trans it/Paratransit Services and Employment Services, which are attached hereto as Exhibit "A" and incorporated herein, are hereby approved. Passed and adopted at a regular meeting of the Council of the City of Fort Collins held this 18th day of August, A.D. 1992. ayor ATTEST: z City Clerk Admi trative Services General Services City of Fort Collins DATE: August 11, 1992 TO: Mayor and City Council Members THRU: Steven C. Burkett, City Manager Peter K. Dallow, Director Administrative Services FROM: Thomas L. Frazier, Director General Services RE: AMERICANS WITH DISABILITIES ACT TRANSITION PLANS Enclosed for your review are the ADA transition plans for paratransit, facilities (buildings, curbs/walkways, parking) , and employment. These plans will be submitted for your approval at the August 18 council meeting. Below are more details on the ADA legislative requirements and the contents of the transition plans. The ADA is a comprehensive federal law that prohibits discrimination against individuals with disabilities. The ADA prohibits the City from excluding persons with disabilities from participation in or denying them the benefits of the City' s services, programs, or activities. The Act became effective on January 26, 1992 . A person is disabled under the ADA if they have an impairment which substantially limits a major life activity. Major life activities include speaking, hearing, seeing, breathing, caring for oneself, learning, working, or performing manual tasks. A. physical impairments is defined as any physiological disorder or condition, cosmetic disfigurement, or anatomical loss affecting one or more body systems. Mental impairment is defined as any mental or psychological disorder, emotional or mental illness and learning disabilities. The ADA, in addition to its general prohibition against discrimination on the basis of disability, requires the City to do the following: A. Self-Evaluation. The City must conduct a comprehensive self-evaluation of its current services, policies, and practices to determine whether or not they meet the requirements of the Act. This evaluation must include: 1. Public transportation; 2 . City facilities; 3 . City program and services (including communications) ; 4 . City employment practices. 835 Wood Street • P.O. Box 580 • Fort Collins, CO 80522-0580 • (303) 221-6610 i T r B. Transition Plan. The City must develop a transition plan for its facilities (buildings, walkways/curbs, parking) , and transit services that delineates the steps the City will take to ensure it is not discriminating against persons with disabilities. Note - the Act does not require a transition plan for employment practices; however, staff felt it was important to complete an employment plan to better inform the public and employees about the ADA requirements. C. Notice. The ADA requires the City to disseminate sufficient information to inform interested persons of the rights and protections afforded by the ADA. D. Grievance Procedure. The ADA requires the City to established grievance procedures for resolving complaints regarding alleged violations by the City of the ADA. E. Responsible Individuals. The ADA requires the City to designate at least one (1) employee to coordinate its efforts to comply with the requirements of the Act and to investigate any complaints of discrimination on the basis of disability. The City has until January 26, 1993 to complete its employment and program/communication self-evaluations. The transition plans for facilities and transit were due July 26, 1992 . The plans were scheduled for the council ' s July 21 meeting, but they were delayed until the August 18 meeting in order to get additional input from the Commission on Disabilities. The General Services Department has been working closely with the Commission on Disabilities evaluating the city's buildings and paratransit/transit service for compliance with ADA requirements. The attached transition plans are the result of many committee meetings and two (2) public meetings, and they represent the recommendation from the Commission and staff to bring the City into compliance with the ADA. TRANSITION PLANS 1. TRANSIT/PARATRANS IT. This plan is the most detailed because the requirements for submission were written by the Department of Transportation following the same format used for Section 504 of the Rehabilitation Act of 1973, and they are very complex. The ADA requirements state transit service to the community must be equally accessible to persons with disabilities. If the transit system is not fully accessible, or a disabled individual cannot use the system, the fixed route provider must offer paratransit service. This is the single biggest change from the 11504" requirements - the City is fully responsible, as the fixed route operator, for providing transportation in the Ft. Collins urban area for qualified disabled individuals. The plan is phased over five (5) years to achieve full compliance. The initial phase is most critical because it identifies the importance of working with Care-A-Van and their funding sources to establish levels of support and confirmation of service priorities to the disabled. These discussions will help generate the solutions on "how" transportation will be provided for the disabled, "who" will provide it, and "how much" it will cost. The three (3) most significant issues with the transit/paratransit transition plan are: A. FARES - should fares be charged to the user' s of Care-A-Van? Currently, Care-A-Van takes donations, but doesn't charge fares. If fares were charged, some of the funding requests may be reduced. The difficulties with fares are some of Care-A-Van funding sources do not permit fares, many of the riders are low income, and additional expenses would be incurred for equipment to collect the money. This will be one of the first items in the transition plan to be determined, and it is expected to be controversial. B. ADA Paratransit Eligible - the Act states in order to be eligible to ride paratransit you must have a disability and you must not be able to ride the fixed route bus. Under past and current contracts with Care-A-Van, individuals with disabilities and those 60 years old and older (non-disabled) can utilize Care-A- Van, and the Commission on Disabilities is recommending the criteria stays the same. However, if the City can't meet service demands, the ADA gives the disabled priority over those 60+ (non- disabled) . This may be a problem now, but staff doesn't know because there isn't enough of the right kind of data available to accurately assess the magnitude of the problem. Staff will work with Care-A-Van and their funding sources to quantify the situation. If this is a problem, one solution is to increase Care- A-Van' s service, and that scenario is projected in the transition plan' s budget (attachment 4a) . C. HOURS AND DAYS OF SERVICE - many requests have been made to increase the service of Transfort, and if the fixed route service is increased the Act requires paratransit service to increase. These service increases are part of -the Transit ' Development Program(TDP) . The decision on what level of transit service to provide for the city is part of the Transportation Plan and needs to be considered with all the other transportation needs. For 1993 , Transfort will need an additional $17, 000 to comply with the Act. These are costs for bus stop improvements, specialized training, and production of bus schedules and other literature for the disabled. In addition, $55, 000 may be needed if it is determined the Act requires an increase in paratransit. This should be known by October. 2 . FACILITIES A. Buildings. The transition plan for the buildings calls for the City to work with a committee representing the interests of the disabled to survey the public/program areas of city buildings for the purpose of identifying deficiencies relating to program accessibility. The staff and committee will prioritize and estimate costs of the deficiencies and recommend a plan to Council to correct the deficiencies. There were 109 buildings surveyed and deficiencies were noted. Because of the large number of buildings, this plan had to be phased. The committee categorized the 109 buildings into a level of importance - high, medium, and low. Criteria for this classification was based on a) amount of public use, b) necessity of use, and c) disabled employee(s) at the building(s) . They further prioritized the deficiencies as they related to parking and exterior route to the building, entrance, program area and interior route to those program areas, restrooms, miscellaneous (drinking fountains, pay telephones) , and stairs. From this rating the phases were formed:Phase 1 - primarily high priority buildings; and Phase 2 - the remainder of the high priority buildings and the medium and low priority buildings. Phase 1 is projected to be completed by September and Phase 2 by April 1993 . B. Parking Services. The plan is to review the off-street public parking facilities in downtown, make the changes required in each lot, and prepare an accessible downtown public parking map. Parking has completed the review and they will have the changes made by August 1993 . Funding for the changes will be from Parking' s operating budget. C. Streets and Walks. Engineering will complete an inventory for making all public streets and walks accessible, with the associated cost estimates, by January 1993 . Engineering will also prioritize needs and research alternatives by the summer of 1993 and identify annual improvement needs and funding by the spring of 1994 . Engineering has been focused on correcting these deficiencies since 1985. They have budgeted $20, 000 annually to provide barrier-free access at pedestrian street crossings and public walkways. 3 . Employment. Employee Development initiated a plan in November 1991 for the city to comply with the requirements of ADA. The basic plan is to educate all the city departments to the ADA requirements regarding employment policies and practices, and each department will be responsible for implementing the necessary changes. The Act does not require a transition plan for Employment, but Employee Development completed a plan because it is very helpful in assisting each department in completing their program self-evaluations. CITY OF FORT COLLINS AMERICANS WITH DISABILITIES ACT ' TRANSITION PLANS - Facilities - Employment - Transit/Paratransit 1992 FACILITIES TRANSITION PLAN N N N CITY OF FORT COLLINS TRANSITION PLAN FOR FACILITIES ' COMPLIANCE WITH PROVISIONS OF THE AMERICANS WITH DISABILITIES ACT GOALS AND OBJECTIVES o Provide access to City services, programs, or activities that occur in City buildings o survey existing City buildings to identify deficiencies according to the Americans with Disabilities Act Accessibility Guidelines (ADAAG) o Provide the necessary resources to bring existing City buildings into compliance with the ADAAG o Develop process to ensure future buildings will comply with the ADAAG TRANSITION PLAN TO ACHIEVE COMPLIANCE ACTION STEPS TIMELINE 1. Form committee to develop Transition Completed Plan. Committee composed of City staff March 1992 and representatives of Commission on Disability, ADA Task Force of Larimer County, Disabled Resource Services, Community Action Board, and others . 2 . Prioritize City buildings as to public Completed usage - see note 1 . April 1992 3 . Develop checklist to use to survey Completed buildings. April 1992 4 . Survey public/program areas of buildings August 1992 (approx. 109 buildings) g 5 . Prioritize deficiencies relating to pro- Completed gram accessibility - see note 2 . July 1992 6 . Public input Public Meeting held July 1, 1992 7 . Estimate costs to make corrections and review with building managers. Phase 1 - primary high priority buildings September 1992 Phase 2 - remaining high priority November 1992 buildings Medium priority buildings January 1993 Low priority buildings April 1993 S . Transition plan presented to Council August 18 , 1992 9 . Initiate actions to correct deficiencies on-going 10. Review non-public areas of buildings On-going for deficiencies 11. Incorporate the ADAAG into The Building March 1993 Design Standards Manual for the City of Fort Collins NOTES- 1. City buildings were prioritized either high, medium, low based on: a) amoynt of public use of the building b) necessity of use c) disabled employee(s) at the buildings) 2 . Deficiencies were prioritized in two ways: o The first (letter) designation indicates priority based on access to and within the building with A being highest and F being lowest: A = parking and exterior route to building B = entrance C = program area and interior route to those program areas D = restrooms E = miscellaneous equipment including drinking fountains, pay telephones, vending machines F = stairs (which cannot be part of the accessible route either interior or exterior o The second (number) designation indicates the priority within the letter designation with: 1 = high 2 = medium 3 = low 4 = replace during regular maintenance/ replacement cycle . or during major remodeling of the area affected. 5 1 a CITY OF FORT COLLINS DISABLED ACCESSIBILITY TRANSITION PLAN PUBLIC RIGHT OF WAY (STREETS AND WALKS) GOAL AND OBJECTIVES Provide unobstructed access for all people using City of Fort Collins streets and walks. The objectives are: ' 1. To provide barrier-free access at all pedestrian street crossings in accordance with the American Disabilities Act. ' 2. To provide a sidewalk system that meets federal standards for disabled accessibility. 3. To require disabled accessibility features be provided in all new construction in the public right of way. 4. To provide a funded program for reconstruction of walks and curbs to attain full accessibility of the walks and streets of Fort Collins. I5. To set priorities for construction of the funded program that includes input from the Commission on Disability. PLAN I TASKS SCHEDULE 1. Require all new and replacement residential In Place street curb, gutter and sidewalk construction to include ramps at all pedestrian crossings. Engineering inspectors will enforce the requirements. 2. Complete an inventory of needs for making all By Summer 1993 public streets and walks accessible throughout the City with cost estimates. 3. Prioritize sidewalk/ramp needs and look at By January 1994 alternatives to provide disabled accessibility. 4. Identify annual improvement needs and funding By Spring 1994 level to meet desired implementation goals. CITY OF FORT COLLINS AMERICANS WITH DISABILITIES ACT PLAN (PARKING SERVICES) GOALS AND OBJECTIVES Provide access for all citizens utilizing the City of Fort Collins public parking facilities. The objectives are: 1. To provide accessible public parking. 2 . To provide proper signage and pavement markings. 3 . To eliminate hazards. 4 . To provide an accessible downtown public parking map. 1 PLAN TASKS SCHEDULE 1. Complete an ADA review of the off-street Completed March public parking facilities in downtown. 1992 2 . Make changes required in each lot as part Varies per lot, of the routine maintenance (i.e. based upon need. re-striping, signage, etc. ) . August 1993 3 . Prepare an accessible downtown public Completed March parking map. 1992 Maple Street S` E �. i Q`c0 LaPorte Street ✓e I fre CD s o'Gtsr� °'sf�eaf o`c y N 3 I N = eai VCG/ ol. a Mountain Avenue m I m � 4 6 10 " m m Oak Street ^I c m»- — 1 rn m I C Vi N [7 . E N c Olive Street D Gr o m g n Magnolia Street I 1 Parking Lots: 1 Block 31 Lot 6 Chestnut Street Lot 2 LaPorte Lot 7 Jefferson Street 3 Parking Garage 8 DMA Plaza 4 Mason Street Lot 9 City Hall Lots Citp of Fort Collins 5 Oak/Remington Lot 10 Court House Lot For further information, contact The parking office. 221-6617. EMPLOYMENT TRANSITION PLAN CITY OF FORT COLLINS TRANSITION PLAN FOR COMPLIANCE WITH EMPLOYMENT PROVISIONS OF THE AMERICANS •WITH DISABILITIES ACT GOALS AND OBJECTIVES o Educate City staff on requirements of the Americans with Disabilities Act (ADA) relative to employment O Evaluate current city-wide employment policies and practices and modify as necessary to ensure compliance with requirements of the ADA o Provide the necessary resources to ensure compliance with the ADA including education, training, resource materials, and professional consultation with experts in the area of ADA compliance and vocational rehabilitation and assessment TRANSITION PLAN TO ACHIEVE COMPLIANCE: ACTION STEPS RESPONSIBILITY TIME LINE Conduct educational workshops on employment Employee Development Nov, 1991 provisions of the ADA City Attorney's Office (4 sessions) Purchase reference materials to assist with Employee Development interpretation & City Attorney's Office understanding. of the ADA Various City Depts Winter, 1992 I Revise City Employment Application to comply Employee Development with ADA requirements City Attorney's Office March, 1992 Interview & develop resource list of local and regional vendors & consultants with specialized expertise in vocational rehabilitation Employee Development and assessment Risk Management April, 1992 i ADA Employment Transition Plan Page 2 ACTION STEPS RESPONSIBILITY TIME LINE Develop & distribute Employment Self-Evaluation ADA Task Force Checklist to Service Directors & Department Employee Development Heads City Attorneys Office April, 1992 Conduct educational workshop on ADA employment provisions tailored to June 1992 Police positions/issues Police Services Consult with Commission on Disabilities to obtain feedback on transition plan for employment & employment self-evaluation ADA Task Force Employee loyee Development August, 1992 Conduct additional educational seminars to assist City staff in more fully understanding requirements of the ADA (employment, ADA Task Force 1992 structural, communications, Employee Development Sept, & transportation) City Attorneys Office Complete Employment Self-Evaluation Checklist j and return to Employee Sept, 1992 Development All Departments Analyze results of Employment Self-Evaluation ADA Task Force; and develop action plan All Departments, in outlining additional steps conjunction with Empl necessary to ensure full Dev, & City Attorney s Oct, 1992 compliance Office ADA Employment Transition Plan Page 3 ACTION STEPS RESPONSIBILITY TIME LINE Consult with Commission on Disabilities to obtain ' feedback on action plan, ADA Task Force based on analysis of Employee Development employment self-evaluation City Attorney's Office Nov, 1992 Set up of alternate filing ' system for employee medical information, separate & Employee Development apart from personnel file All Departments Nov, 1992 i Implement any other steps recommended as a result ADA Task Force of employment self- Employee Development evaluation analysis All Departments Dec, 1992 Provide necessary education & training to ensure ongoing compliance, particularly in the areas of Interviewing Skills and Employee Development Supervisory Skills All Departments Ongoing CITY OF FORT COLLINS AMERICANS WITH DISABILITIES ACT Paratransit Plan 1992 through 1996 TABLE OF CONTENTS Page 37.139 Plan Contents (a) Identification of entity submitting plan 1 (b) Description of the fixed route system 1 (c) Description of existing paratransit service 2 (d) Desorption of the plan to provide comparable paratransit 3 (1) Demand estimate for comparable paratransit service by ADA eligible individuals and demand methodology 4 (2) An analysis of differences between the paratransit service currently provided and what is required 4 (3) Descriptions of planned modifications to existing service 5-17 (4) Description of planned comparable paratransit as it relates to each of the service criteria 5-17 The six service criteria 6 (5) A timetable for implementing comparable paratransit service with specific dates (Milestones in Chronological Order) 18-20 (6) A budget for comparable paratransit service, including capital and operating expenditures over 5 years 21 (e) A description of the process used to certify individuals with disabilities as ADA paratransit eligible 21 j TABLE OF CONTENTS CONTINUED Page (f) Description of the public participation process 23 (g) Efforts to coordinate service with other entities 24 (h) Endorsements and certifications 26 (i) Request for waiver 25 I' LIST OF ATTACHMENTS Page Attachment 1. Transfort and Care-A-Van Service Area Map A-1 Attachment 2. Resolution 87-77 of the Council of the City of Fort Collins A-2 Attachment 3. City of Fort Collins Handicapped Transportation Stu dv A-3 Attachment 4a. ADA Projected 5-Year Operating and Capital Costs A-4a iAttachment 4b. Additional Transfort Items Improving ADA Compliance A-4b Attachment 4c. Transfort Comparative Budget Statement A-4c Attachment S. Care-A-Van Application for Care-A-Van Service (Intake Form) A-5 Attachment 6. Grievance Procedure for Handicapped Complaints A-6 Attachment 7a. May 7th Public Meeting Press Release, Agenda and Participant Responses A-7a Attachment 7b. June 25th Public Meeting Press Release, Agenda and Public Question/Answer Session A-7b Attachment 7c. August 18th Public Hearing Council Meeting Press Release, Agenda and Public Comments A-7c r CHAPTER TWO PEOPLE WITH HANOICAPS IN FORT COLLINS HOW MANY PEOPLE IN FORT COLLINS ARE HANDICAPPED? One of the difficulties of studying the handicapped poca ation is that there is no authoritative count of hcw many people are handicapced. At first glance, it would seem that it would ba worthwhile to do a census of the city to discover the number of handicapped so that information would be available for all aspects of city decision-making. However, it is an expensive process, and each issue is concerned with a different variety of handicacs. It would be difficult to gather the extensive amount of information needed to make such a survey useful for a variety of studies and to keep it up-dated. Since precise counts of handicacced people are not availa`_'e for the City of Fort Collins, we look to a variacy of sources to help us a ive at a good estimate of the number of handicacped. Each source of i-'ormation uses somewhat different definitions, and they are discussed below b=_;inning with tha broadest definition . See Table 1 for a summary of these sources . The National Center for Health Statistics estimates tnat more than one-fourth of the population have some limiting physical can^'_ion and woulc benefit from a more accessible envircnment. [1] Several other national estimate of handicapped persons range from 10: to 15' of the general pcculation . [2] In 1986 a survey by the Fort Collins Commission on Disabilit: showed a 6.1 incidence of disability in Fort Collins. If 6.41. is used for calculation, we have a population of 5478 handicapced people in Fort Collins. However, the question asked in that survey recuested information about those with a disability or handicap or physical limitation "accrued throueh acing" . [3] Thus the results 'might understate the incidence since many handicaps are a result or birth defects, accidents and war in4uries . Possible error or, the other side micht occur since households with a handicapped member of the family are more likely to respond to a survey about handicaps . The results do sucgest that the Fort Collins incidence of handicacs is probably lower than the nationai average. In discussions of accessible housing, representatives of the handicapped community have suggested that perhaps lack of access ible/adaptabia accommodations and other services have discouraged disabled people from locating in Fort Collins. Census data on work and public transportation disabilities also show Fort Collins with a lower than national average rate of disability. We have only 58% of the national average of people reporting work disabilities. Applying this to the national estimate of loe; to 15% with handicaps, Fort Collins would have 5.S% to 8.7% with handicaps. This would be a range of 4,965 to 7,447 people in Fort Collins in 1986. Many handicapped people have no greater difficulty with transportation than the non-handicapped so the next source is one which is specifically concerned with transportation handicaps and is widely used nationally. It classifies transportation handicapped people as those who "because or a specific, permanent or temporary problem or incapacity, including aging, experience more difficulty in using public transportation than a person without the problem, c Paola 1 SS' NUMBER OF NA.C:CAPPED IN FORT COLLINS FROM A VARIETY CF SOURCES (See te.c for tn. referenced APPLIEO TO FORT COLLINS PERCENT OF POPULATION SOURCE CEF:.NITION BASE POPULATION 1986 (85,6001 Naclonal Center for Na.e same limiting Physical U.S. More than 251 21.400 ' Nealtn Statistics c:rvtlon and rduld benefit /:tm 4 mre accessible enrfr]nment ■■ Variety of national NanattapPed U.S. 10, - I5Z 8,560 - 12.840 studies Adjustment of the above Same as above local 5.8% - 8.7% 4.965 - 7.447 for Fort Collins factors Cie* note 11 ' Fort Collins Commission Ha" a disability. handicap local 6.41 5.478 an Disability or physical limitation act-.ed through aging Estimation of the Because of permanent or U.S. 51 4,280 12e of the iraMPCI• tomdrary Incapacity tx ion Haoaic4aoed exaerienae more difficulty aoulatl%an in using public transportation Adjustment of the above Same is above local 3.8% 3,253 1 for Fart Collins factors Csee note 21 1 U.S. Census Mal Physical, mental or other local 3.61 3,082 healp condition, lasting six mntns or more, rntch limits the Hna or amount of wrt that can as done (includes only W- inst!:acionaltzed persons. ages 16-1a1 U.S. Cansus 1980 Physical, mental or other local 1.3% 1,113 healta condition, lasting six mnt.:s or mre. rnich limits or prevents the use of public transportation (includes Only non-institutlonali zed persons. ages 1S and older) Summary Report a/ Oata Use -acnanical aids (braces. U.S. 26% of 845 From one Astiona r,roy valkars, crutches, artificial transportation of -ransoortandn limps, canes) handicapped dndicie „i populatian For. Collins Commission Use cane or crutches local 20.5% of 667 an Disability hands uooed [sea note 31 Population For. Collins Commission Use .alters local 91 of 293 On Disability Nandi upped Cs" note 31 population S.5% of 179 Suneury Rwdr. of Data Use .heel chair U.S transportation r:a the .attona urvay handicapped Of diciva rCdtf on M dndlcaCp" IQ papYIJC1on National Canter for Use .h"Ichair U.S. 0.3% 257 Health Statistics Far- Collins Commission Use intichair local 92 of 293 On Oisaoillty handicapped [sea note 31 population 1. Aajustad for Fart Collins difference from U.S. in incidence of York disability. See Appendix S for mernbanlogy. 2. Adjusted for Fort Collins difference from V.S. In age distribution. Sea Appendix 8 for methodology. 3. Percentage applied to 3253 transoortaton handicapped. 1^_ but can go outside of the home at least once a week with or wicut the help .- another person" . The national figure is that 5" of the population fits deFinition. [4] Five percent of the Fort Collins 1986 pope ation is 4 Z- persons . However, Fort Collins has a lower average age than the national profile. Table 2 shows our age distribution and compares it to the national distribution. Part of this difference is our population or, students Colorado State University, which in 1980 (to correspond with the cens4ls figures) had a headcount of 18,083 students . (A cursory analysis shows that we would still have a smaller percentace than the national average_ of people ace 45 and older even without the CSU student population. ) National studies show that 47% of the transportation handicapped people are age 65 and older and 67 are age 55 and older. [5] Since a transportation handicap correlates closa'y with age, the Fort Collins age distribution has been used to recalculate above-mentioned five percent of transportation handicapped, with a result c' 3.8%, or 3253 transportation handicapped persons in Fort Collins . (See Appendix B for the methodology. ) The 1980 census contained questions on work disability and pubic transportation disability. Answers in both of these areas showed Fort Collins significantly below national averages in percentages of people reporting either of these disabilities. See Table 3. Of those ages 16 through 64 in For- Collins, 2365 (4.9%) reported a work disability. The percentage for the Unit_= States as a whole is 8.51%. Of those with work disabilities, Fart Collins has -- smaller percentage who are not in the labor force and, of those, a smaller percentage who are prevented from work. The conclusion could be drawn rrc.:, these figures that Fort Collins has fewer people with a work disability ant' these people have a less severe handicap than the national average. The 1980 census also asked whether .a person had "a physical , mental , or other healfre condition which has lasted for six or more months and which limits or prevents this person from using public transportation" . The response to this question yielded 841 persons (1.3% of our population) in Fort Collins with such a condition. For Larimer County 2075 people (1.4%) are. counted as having this limitation. This question was asked about persons who were 16 years of age or older and who were not institutionalized. Applying the 1980 percentage to our 1985 population, the number of Fort Collins residents with this limitation would be 1113. Adjusting this number further to include handicapped who are under age 16 or in institutions or have only a temporary handicap, the number becomes 2470. (See Appendix B. ) This is only 76% of the 3253 transportation handicapped estimate which was derived by the farmer methodology. The Census Bureau decided to include the public transportation question despite evidence that there was likely to be a problem with data reliability. This is a subjective question that people interpret differently depending on their view of their handicap and their experience or non-experience with trying public transportation. This number reflects the bottom of the range of estimates, both here in Fort Collins and nationally. In looking at lift-equipped bus service, we are particularly interested in identifying those handicaps which prevent a person from getting onto or off gr a standard bus. Many of the people who use walkers, canes, crutches , braces and artificial limbs are unable to board or deboard a bus . National estimat=s i 1 T:.S:.E 2 AGE GROUP COMPARISONS FOR UNITED SATES AND FORT COLLINS IN 1980 CENSUS ` I AGZ GROUPS UNI""0 FZCZ:iT FORT PERC=t: PZRCZ.YT STATTS CCLL-INS 017 7CN= UNDER 5 16348254 7.2% 3849 3.9% -18.11 5-9 15699956 7.4% 3740 5.71 -22.11 10-14 18242129 8.1% 3658 5.5t -10.2t 15-19 2/168124 9.3% 7874 12.1% 29.5% 20-24 2/318704 9.4% 14043 21.0 129.32 25-34 37081839 15.4% 13705 21.1t 35-44 25634710 11.3% 5990 9.2% -18.7t 45-54 22799787 10.1% 3964 6.1% -39.5t 55-54 21702379 9.6% 3491 5.4% -44.0% 65-74 15580605 6.9% 2554 3.9% -42.9% 75 PLUS 9968322 4.4% 2224 3.4% -22.4% TOTAL 226545805 100.0% 65092 100.0% SU UQMZZD CATSGCR=S 65 PLUS 25549427 11.3% 4778 7.3% -34.9% 55 PLUS 47252302 20.9t 8269 12.7% -39.1% =ER 55 179293503 79.1t 56823 87.3% 10.3% W r r r r r r r FU O1� N NNa f `O .+ mn N n a W 11 1 I I I 1 1 1 I 1 1 � c y W U FJO e n w E. C4E? Oa Z a, M tl1 F47 rrr rrr rrr rr r r � 2 mary ! ww •o ! V a r+ 0 E ^�' m nrnln m a n Om u r O mm .. m Fz va .+ n m .omry rvura rvmnmm Of GL a �•+ n N I f f n m O �O ! N n .n 1� N n n N ! Ow m Z U G y W 30 r G E- fn F F m N 03 QED a � nW3 r-• i O O G W C G E" E r+ Z F00 rrr rrr rrr rr r r p zo. oan or .. mam m .. a 1� W m mow m n o 'm .+ N .+N ! PI �. U S m m N m •V m a .� p am w w G 4. O Z ' nnOramm ! ft +o . N� Nvle yr V] c m v c c m = w O n n m o w n n m i n e�0 1••1 W W N V . mn m .+ Nm N ! V wOl m N.w L: FF Omnmwm om uanm mnNmm !le �+ .4 0Plamnt a wmNO maamm Nm E. .o nN m as n m .o n .e Q. 7 UJ O V nNn m !n fft .v !NN ! n mm O U y E- H G E+ y a a a 1- F H U= U = U x F F ~ 00 00 OO Jm .1 t a 1. a o.a 4. a `+< Ir m I"1 m Y W Y. 6. !. 4 m m m i M c Fa Fa Fa Le c na < Jmm .~7 mm Jmm ryi0 00 y F r. F .. F I E• !aX am mtppr C m S�wv < 3m .< 5m Td +p 0a NSA .OmZ > w :cma to in F W . " W w "" W 1 r. .I W .•I u CZ r l a a .+ O a ma a 8� E W< - a Fo. Fa .. Fa mmFmm aF m jai .qei dc0 zz .-• Zz 4 w0 •e0 40 of Se 20 <� 6-3 tF = F E•S E I3 are that 26 percent of the transportation handicapped people use at least one of these mechanical aids. [5] This would be 846 people in For; Collins . There are degrees of difficulty which people experience in attemptinc to board or disembark from a bus, but it is obvious that those who must remain, in a wheelchair cannot use steps . Nationally, the incidence rate of wheel c`air users is 5.5% of the transportation-handicapped population.[:] This would be 179 wheelchair users in Fort Collins when this percentage is applied to the 3253 figure for transportation handicapped. A National Center For Health Statistics estimate that .31S of the population uses wheelchairs would indicate 257 wheelchair users. [6] In the Fort Collins Commission on Disability study, 9.1 of the households with a disabled member reported the use a wheelchair. Applying this percentage to the 3253 number, we get 293 people using wheelchairs. Averaging these three estimates gives us 243 wheelchair users in Fort Collins. In summary, this study concludes that Fort Collins has a smaller percentage of residents with handicaps than occurs in the general U.S. pcpulation. Thar are many ways to define handicapped and to calculate how many people are handicapped. Since the subject of this report is transportation, with an emphasis on lift-equipped buses, we will focus an the estimata of 3250 pec Ie within the city limits of Fort Collins with a transportation handicap, 850 mno use mechanical aids to help them get around and 245 who use wheelchairs . These numbers will continue to grow, both as the city population grows and as t^e overall population see an increase in average age and in number of handicaps. WHERE DO HANDICAPPED PEOPLE LIVE? Obviously handicapped people live in a wide variety of places . We can, however, learn some things about where they are more likely to live. Census data, concentrations of the elderly population, group homes for disabled people and our survey are all clues to areas where we are likely to find a higher concentration of disabled people. Census data is taken from responses to the question about a disability which limits or . prevents the use of public transportation. There are cl=_ar differences among areas of Fort Collins in the percentage of the population which is limited in this way. Map 1 shows this 1980 distribution by block groups, which are subdivisions of census tracts. This information can be helpful to us when we look at bus routes. Since this data comes from 1980 figures, we know that the numbers have increased and the distribution will have changed somewhat. These changes have been estimated by assuming a constant percentage of public transportation handicapped in each census tract and applying it to the estimated 1986 population of that area. Since we were unable to determine growth rates for block groups, these projections have been made for entire census tracts. Table 4 shows these numbers and Maps 2 and 3 display them geographically. One external circumstance that might skew this picture is the Fort Collins ordinance which requires that one in seven units of new multifamily housing be handicapped accessible. Though some variances have been granted, developers must now acknowledge handicapped accessibility as a part of their projects. Since that ordinance has been in place, most of the new multifamily housing has i= APPENDIX B CALCULATION AND MAP KEY NUMBER OF FORT COLLINS TRANSPORTATION HANDICAPPED PEOPLE The national estimate is that 5: of the total population is transportatic- handicapped. Because that handicap is closely related to age and Fort Collins has a lower average age than the national profile, it was necessary t3 recalculate that percentage for the Fort Collins population. STEP 1 United States numbers 1 . Total population (from Census) 226,545,805 2. Transportation handicapped (5:< of population) 11,327,290 3. Transportation handicapped age 55+ (line 2 x 67%) 7,589,284 4. Population age 55+ (from Census) 47,252,302 5. Percent of age 55+ who are transportation handicapped (divide line 3 by line 4) 16% 6. Transportation handicapped under ace 55 (subtract line 3 from line 2) 3,738,006 7. Population under age 55 (from Census) 179,293,503 S. Percent of under age 55 who are transportation handicapped (divide line 6 by line 7) 2% STEP 2 Fort Collins 1980 numbers 9. Total population (from Census) 65,092 10. Population age 55+ (from Census) 8,269 11. Percent of population age 55+ (divide line 10 by line 9) 12.7% 12. Population age 55+ who are transportation handicapped (line 5 times line 10) 1,323 13. Population under age 55 (subtract line 10 from line 9) 56,823 14. Population under age 55 who are transportation handicapped (line 8 times line 13) 1,136 15. Total transportation handicapped in 1980 (line 12 + line 14) 2,459 16. Percent of population that is transportation handicapped (divide line 15 by line 9) 3.8% STEP 3 Fort Collins 1986 numbers 17. Total population (from Planning Dept.) 85,600 18. Transportation handicapped population (line 16 times line 17) 3,253 c: TRANSPORTATION HANDICAPPED FROM CENSUS QUESTION ' The U.S. Census question concerning public transportation handicap was asked only of those who were 16 years or older and who were not I institutionalized. It also did not include temporary handicaps. This calculation was made to include those excluded groups so that a comparison could be made between using this question as the way to identify handicaps and using the former methodology. The census numbers recalculated to include these other people came to 76% of the 3253 calculated by the former method. Number age 16 and older with public transportation handicap from Census 1,113 Number of those under 16 with handicap (Number of people under 16 x 2<) 330 Number of institutionalized people 770 Number of people with temporary handicap (Population x .3:) 257 Total 2,470 SPECIALIZED TRANSPORTATION DEMAND ESTIMATES Using the methodologies cited in the Larimer County Tr_nsit Develooment Plan 1985-1990, pp. 31-33, but substituting the population and transportation handicapped numbers derived in this study, the following three sets of demand estimates are shown. The numbers which have been substituted are in parentheses. Method r# 1 (6,249) age 65+ (85,600) total population x .09 transit trips/day - (6,249) age 65+ 562 transit trips 79,351 x 260 days/year x 2.2. 146,120 transit trips/year 1,746 non-elderly TH persons by persons age 65+ x .55 transit trips/day 960 x 260 days/year 249,600 transit trips/year by non-elderly TH 146,120 + 249,600 395,720 transportation handicapped trips/year o� Method # 2 (3253) (3253) x 19% TH 1 x 30% TH 2 618 severely handicapped 976 moderately handicapped .5 transit trips/day x .75 transit trips/day 309 732 x 260 days/year x 260 days/year 80,340 190,320 190,320 + 80,340 270,660 transportation handicapped trips/year Method # 3 (10,320) E & H (10,320) x 25% limited mobility x 511. homebound TH 2,580 516 x 5.2 trips/week x 1 .4 trips/week 13,416 722 x 52 weeks x 52 697,632 trips/year 37,544 trips/year x 35% by transit mode 35e by transit mode 244, 171 transit trips/year 13, 140 transit trips/year 244,171 limited mobility trips/year + 13,140 homebound TH trips/year 257, 111 transportation handicapped trips/year Average of three methods 395,720 method # 1 270,660 method # 2 257,311 method # 3 923,691 divided by three 307,897 trips needed per year c5 ATTACHMENT 4a 0 II -{ II rJ DII cn DII II D o ''' r3n IIIIIIIIIIII .I IIIIIII c.iCyW \D0� D0 m cco0vca < p iIII IIIIIIIII D c o <--I co 6 N 0 0) ) C N 0 >rI1 0 0 CO CD(Dn JCL —2 3 ? o -pDcn Uco 0 m vD CD i 3 ' i a ' mco 3 > m o o �'O � m 0 = Q D D p � 11D 3cn � � o � � Z 11 m m n co n D � D CD :3 co m 11 rQ Qn n O Z O N I CD um = (D0II 3 mII D m o Om II � i cn cl)a II D ID m Im N ' Q 11 D II r II Z U) II II y a II r II II !7 II II D to II II II II II "'1 ' II II II II II Z II II II II II 17 p p p II II D II it II II CO II Z II II II' IIII N II � II NO IIII O rn II ccpW NW n -0, N co D ' 00 0 2088 88 00o n u u II II � u ,I 11 00 ' II co 11 cn II 0 II N 69 II V EA ffl 4a fA (A II W II m II !� II O UI vl II N A :-- Efl fA V w cn II II II O II v $$ v II OOoN :IN O II II II m II 0 oc30 II - MOO ccoorn 0 -40 ii II II II II II II II II II II II II II II II II 11 40 II II fA II co II II N 11 fo <!i II d! 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Sec. = Date of Binh Medicaid I.D. 5 Fcusehold Please circ'_e appropriate PALE F�?SF letter or n:.iEer A. C_UCasiar. 1. Caucas:_n B. F'spanic 2. Fiis= C. Afro-American 3. Afr_-.=^ica._ D. Asian . 4. Asia- E. L.dian S. Amer^= Indian Fousehcld =:cc:e: Belc-r =oderate M.cderate Above Mcdar to APA yNFQR-A"TON I a ' Nature of Di sacilit y Do you use any of the fc'__i=c aids to wpbilit-v: Cane c aches Wheelchair Electric hreicha- Pcwp- Sccc__.r personal Care Atte_^-dan: Guid_ Dcc Can you travel 200 feet s.:t:cut the assistance of another person? vee No Can you travel y mile wit`wct the ass is`wrwe cf another person? ves Nc can ycu clitDC tMlzee 12-i:_C steps w--t:^-cl t assistance? e_e NC Can you wait outside withc,:-- support for up to twenty minutes? ves Nc ADA El-;die? Yes No Far-.ane=t Temporary If tem:erl-Zl, erected &•=ration until In case of ere-;e=cy ccrtac_: Name Relationship Addrass Phone: (F) (W) Name Relationship Address Phcne: (F) (W) Si(s�ff� CdRE-A-7AN Represe=.ztive If sic-in g for client, prr.= name and re-lationship FTlDDG CODES: COLGarr-iX Ge—eral F_^.dil-ng 003M—r-CaD Ms==aid C04PRSDRI Pcudr=_ ?.-'_ OOSTSDR2J Than--scn k2-J CCeu5S000 Muiti_I_ Sciercsis C07LiCC00 Unit Day care C_:er COc"C0S7N'c Colo. Wcrc=-a^.'s Comp. 00Sw7S74C Wvt i _ Wcrcan's CL1VZ._:c0 Fl_-ar. La, . ( 2:_.I?IC;+; 0i2T= C0 Tr=--tics Servic=_= C _C Nu=s- ---e (see E----- SHEET _:r S=ec.t-- ccce) A-5 ATTACHMENT 6 ' ADA GRIEVANCE PROCEDURE ' The City of Fort Collins has established a seven-member panel to hear and consider complaints alleging the City has discriminated against the complainant on the basis of disability in violation of ' the Americans with Disabilities Act (ADA) . Any person, including City employees, recipients of City services, contractors, or members of the public, who feel that they have been discriminated against by the City of Fort Collins in violation of the ADA may use ' this grievance procedure. GRIEVANCE COMMITTEE ' The Grievance Committee shall be composed of one representative from each of the following areas: ' The Commission on Disabilities The Personnel Board The City Manager's Office Administrative Services Community Planning and Environmental Services PROCEDURE 1. The complainant must file a written complaint with the City's ADA Coordinator containing the name and address of the complainant and describing the alleged violation of the ADA regulations. The complaint should be hand-delivered or sent to: Americans with Disabilities Act Coordinator City Manager's Office P.O. Box 580 ' 300 LaPorte Avenue Fort Collins, CO 80522 2 . A complaint shall be filed within sixty (60) days after the occurrence of the action giving rise to the complaint. 3 . Within ten (10) working days of the filing of the complaint, the Grievance Committee will convene to discuss the complaint. Within thirty (30) working days of the filing of the complaint, the Grievance Committee shall conduct an investigation, ' as may be appropriate. The investigation may be informal, but thorough, and shall afford all interested persons an opportunity to submit evidence relevant to the complaint. The times set forth in this subsection (3) may be extended by the Grievance Committee for up to an additional thirty (30) working days when necessary. 4. A written determination of the validity of the complaint and a description of its resolution, if any, shall be issued by the Grievance Committee with a copy mailed to the complainant within fifteen (15) working days of the conclusion of the investigation. A-6 } 5. The ADA Coordinator, through the City Clerks' Office, 4 shall maintain the files and records of the City relating to complaints filed. APPEAL_ 1. The complainant may appeal the written determination of the Grievance Committee by filing a written statement setting forth the grounds of the appeal with the City Manager. The appeal must be filed within ten (10) days of the mailing of the Grievance Committee's written determination to the complainant. The City Manager will render a decision in writing within fifteen (15) days following receipt of the appeal. The City Manager's decision shall be final. 2 . The right of a complainant to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the complainant's filing of an ADA complaint with the responsible federal department or agency. Use of this grievance procedure is not a prerequisite to the filing of such a complaint. 3 . These rules shall be construed to protect the substantive rights of interested persons to meet appropriate due process standards and to assure that the City of Fort Collins complies with the ADA and implementing regulations. NOTE: This procedure is under review. A-6 ATTACHMENT 7a Administrative Services Transtort City of Fort Collins FOR IMMEDIATE RELEASE April 27, 1992 AMERICANS WITH DISABILITIES ACT PUBLIC MEETING MAY 7, 1992 7 PM DOWNTOWN COMMUNITY CENTER 101 RE INGTON The City of Ft. Collins' Commission on Disability will host a meeting to receive public comments on the Americans with Disabilities Act regarding transportation. The new ADA regulations will cause changes to be made to Transfort and Care-A-Van. The Commission is seelcing your input to improve these services. A critical item for discussion will be the "ADA eligibility requirements" because the new requirements may reduce the current number of eligible individuals. The Commission will be developing a Paratransit Transition Plan to submit to City Council on July 21 and the Federal Transit Administration on July 26 and your input will direct the development and implementation of the transition plan. Care-A-Van services will be available the evening of May 7. If you need a ride, please call Care-A-Van at 221-6622. There will be a Sign Language Interpreter available at the meeting. Plan to attend to learn more about the ADA regulations and to provide you insight into the development of the Paratransit Plan. CONTACT: GayLene Rossiter Transfort 221-6620 Shirley Reichenbach Commission on Disability 223-2240 A-7a ( ,7U Por:ner Rudd Fort Coilir.<. CO 1,303) 2]1-6- ATTACHMENT 7a (conta PUBLIC MEETING AMERICANS WITH DISABILITIES ACT ' MAY 7, 1992 7:00 PM I PRESENT: Arne Anderson, Ginny DeHerdt, Roy Beauchamp, Ray Sanderson, Angela Byrne, GayLene Rossiter, Tom Frazier, Jody Dettmer-Johnson, Angela Weaver, Barbara Schoenberger, Kathleen Regan, Leigh Winfield AGENDA: ADA OVERVIEW MAJOR POINTS OF TRANSITION PROCESS TRANSFORTS CURRENT S--YEAR PLAN AND PRIORITIES THE 3 ADA ELIGIBILITY CATEGORIES PARTICIPANT INPUT SESSION PARTICIPANT CONCERNS ADJOURNMENT A-7a ATTACHMENT 7a (conta ADA PUBLIC MEETING MAY 7, 1992 ' PARTICIPANT RESPONSES ' ARE THE SERVICES LISTED IN THE S-YEAR PLAN APPROPRIATE? *The priority order needs to be changed. Would like priority#2 to be Evening Service for Ifixed route service. *Priority #2 Evening Service is preferred as long as Care-A-Van has a more reliable IDemand for all disabled. *A Public Advisory Board which includes users of the bus service should be established for Icustomer input on service plans for the future. Transit dependent and disabled customers should have representatives on this board. IWHAT CHANGES TO TRANSFORT WOULD MAKE IT EASIER TO USE? I *PSA's (Public Service Announcement's) Right Away! Drivers need to announce bus stops. ' *Outreach program for customers. This would help get people i.e., seniors, disabled to be able to ride the fixed route system instead of depending on Care-A-Van all the time. Teach them how to ride so they can reach a comfort level. *Bus schedules in Braille. I *Bus schedules on tape (English one side/Spanish on other side). *Brochure in large print for Seniors and visually-impaired). I *Have above brochures on each bus, particularly audio tapes. *Also have them available at places in town i.e., Library. *Drivers need to be sensitive to who needs to use them. *Audio tapes could be tone indexed, i.e., even they just want to listen to Rt. 4 information there would be four tones at the beginning of that information. *Driver Training. *Sensitivity training on specific disabilities. (Leigh of NCB volunteered). E *Training for riders, who are uncomfortable to ride the bus. I, A-7a ATTACHMENT 7a (cont. ) a CHANGES TO TRANSFORT...(cont.) *More accessible bus stops. *Better wheelchair lifts which are adaptable to surface levels. *p.F:. Systems to announce stops. *Pull cords more convenient to those who cannot reach them currently, i.e., person in a wheelchair. *Counseling for elderly to ride. WHAT CHANGES TO CARE-A VAN WOULD MAKE IT EASIER TO USE? *More vehicles available during peak hours 10 AM to 2 PM. *Communications on arranging for rides. *Try to put more people on a vehicle. *Schedule vehicles more carefully so they don't sit idling. *Hire more drivers. *Communications - Better between drivers and"staff in office. *More free vehicles during peak hours. *Need to prepare for a more diverse client that won't be traveling in groups. *Some rides too long - loop too bid. *Get volunteer drivers to drive Care-A Van's larger vehicles (16 or more passengers). WHAT CURRENT SERVICES DO YOU FEEL ARE UNNECESSARY? *CSU Shuttle. Does not haul many people. *Put more people on one Care-A-Van schedule (bus). *Get clients on earlier, even if they must ride longer. *Use volunteer drivers for Care-A-Van. Seniors, etc. as Senior Center does. Pay for their A-7a ATTACHMENT 7a (cont. ) Commercial Drivers' License (CDL) and full training costs. DO YOU WANT ELIGIBILITY FOR PARATRANSIT TO BE RESTRICTED TO ADA GUIDELINES? *It is difficult to implement with Care-A-Van due to many funding sources. *Keep current City contract criteria plus low income. PARTICIPANTS' CONCERNS *Concern on P & R about Transporting participants. *Foothills Gateway will be phasing on-site workshops out of their facility and converting to independent work around town within 3 years. There will be increased demand for flexible service. The Committee must plan ahead for this. �7 A-7a ATTACHMENT 7b June 25, 1992 Public Meeting - Questions and Answers: QUESTION: On route deviation, how far off the route will the bus operate? ANSWER: The bus will deviate 3/4 of a mile off the route. QUESTION: What will route deviation do to the time schedule? ANSWER: The route time is being changed from 20 minutes to 30 minutes to accommodate any additional service. QUESTION: Under Title 3 of the ADA there isn't any support for additional charges - how can it happen under Title 2? ANSWER: Title 2 regulations for transportation is written by DOT not by the Justice Department. .Fares are a common practice with DOT and they are an important consideration for fixed route service and paratransit. QUESTION: What would the new fare be? Twice the current Transfort fee? Why would there be a fee for paratransit if there is no fare now? ANSWER It is not written in stone that there will be a fee. The regulations permit charging a fee twice the amount of the fixed route fee. For 1993, that could be $1.50 per ride. Fares will be studied between now and October and there is scheduled another public meeting to discuss fares in September 1992. It is recommended to attend the meeting for comment. Also, the regulations were set at twice the fixed route fee to protect the rider. Some systems charge very high rates for paratransit service. QUESTION: Has there been any consideration in raising drivers' salaries? ANSWER: No, drivers' salaries has not been part of this study. QUESTION: Is the proposed fare for everybody who rides Care-A-Van or just the disabled? ANSWER: The fares, if a decision is made to charge fares, will be for everybody. Also, there is a proposal in the 1993 budget to increase Transfores fares. QUESTION: When are the fixed route buses with lifts due for delivery? ANSWER August 1993. QUESTION: When studying the accessibility of the bus stops will that include snow removal? ANSWER: Yes. A-7b ATTACHMENT 7b (cant. ) QUESTION: What is the ADA determination process? ANSWER: Call Care-A-Van and they will ask you a series of questions. From the information you provide they will fill out an intake form. The person you are talking to at Care-A-Van will make a decision as to whether you qualify. QUESTION: Explain your "No-Show" policy? ANSWER: Care-A-Van talks with the individual who didn't show or was late. Explains that if they continue they could be denied trips. There is no set number of"no shows" before service is denied. QUESTION: What happens if budget is not approved for these changes? ANSWER: Because this is a phased plan, the items for 1993 which aren't approved will be re-prioritized and submitted for future budgets. The plan, according to regulations, must be completed by 1997. QUESTION: Who will determine who rides Care-A Van and who rides Transfort? How will that change after the new lift-equipped buses arrive? Who should ride Transfort? How many wheelchair rides does Transfort provide? Will drivers be responsible to assist passengers in loading and unloading? How will this impact route schedules? ANSWER: We don't have the exact number of wheelchair rides, but since the route changes made in 1991 wheelchair rides have increased significantly. Route schedules are seriously impacted. One of the goals is to try and get people who can ride Transfort to ride the fixed route system instead of Care- A-Van. Additional training will be provided to people to make them feel more comfortable about riding the fixed route buses through a program of peer guide trainers. Transfort drivers will receive additional training in assistance of disabled passengers. Under the current and proposed definitions of paratransit eligibility, it will be passengers choice on which system they want to ride. QUESTION: Regarding Transfort, will the bus routes be extended beyond the current service area? ANSWER: Yes, proposed for 1993 we are looking to start demand response service to increase the service area. A-7b TTACHMENT 7b (cont. ) Administrative Services Transfort Citv of Fort Collins FOR M04EDEATE RELEASE June 12, 1992 PUBLIC MEETING ON THE AMERICANS WITH DISABILITIES ACT REGARDING TRANSPORTATION On Thursday, June 25, 1992, at 7:00 PM, The City of Fort Collins' Commission on Disability will hold a meeting to receive comments on the transportation portion of the Americans with Disabilities Act, in the City Council Chambers, City Hall West, 300 LaPorte Avenue. The new ADA regulations will cause changes to be made to Transfort and Care-A- Van services. The Commission is seeldng input on the Draft Paratransit Plan prior to submittal to City Council on July 21, ancf the Federal Transit Administration on July 26. Comments will be incorporated into the transition plan. Care:A-Van services will be available the evening of June 25. If you need ' transportation, please call Care-A-Van at 221-66". A Sign Language Interpreter will be available for the hearing-impaired at the meeting. CONTACT: GayLene R.ossiter Transfort I 221-6620 A-7b 6570 Porner Road • For. Collins, CO 805-_194 (303) 2-11.66=0 FAX (303) 2-11-6235 ATTACHMENT 7b (cont. ) AMERICANS WITH DISABILITIES ACT (ADA) PARATRANSIT PLAN Public Meeting When: Thursday June 25, 1992 Where: City Hall West Council Chambers 300 LaPorte Avenue Time Limit: 7:00 - 9:00 pm AGENDA I. Introduction Purpose of the Meeting Brief History of the Process to Date Future Process II. ADA Paratransit Eligibility Definition III. The Six Service Criteria IV. Paratransit Plan Milestones V. Question/Answer Session A-7b .I ATTACHMENT 7c August 18th Public Hearing yet to be held. A-7c CITY OF FORT COLLINS AMERICANS WITH DISABILITIES ACT Paratransit Plan 37.139 Plan contents. (a) Identification of the entity submitting the plan: (1) City of Fort Collins, Colorado Transfort PO Box 580 Fort Collins, CO 80522 (2) Thomas L. Frazier (303) 221-6610 - Telephone (303) 221-6857 - FAX (b) (1) Transit fixed-route service is provided within a 15-square mile area Monday I through Saturday on eight routes from 6:15 AM to 6:45 PM, and an evening route from 6:30 PM to 11:00 PM. Routes have been designed to serve the Fort Collins city population of 91,177. A contract is negotiated annually with the Associated Students of Colorado State University which provides a contribution to the City for all full-time students ($9.44/semester/student) and students ride without further charge for the semester. ' Other fares are as follows: Single ride 55 cents Seniors (60+) and disabled 25 cents Youth (6 thru 17 yrs) 30 cents Children under 6 FREE Annual Pass (seniors & disabled) $15.00/yr Monthly Pass $16.00/mo Youth Pass $10.00/mo Commuter Pass $ 9.00/mo 10-Ride Ticket $ 4.50 (2) Total number of vehicles available for fixed-route service - 19 Number of accessible vehicles - 8 (42%) Routes using accessible vehicles - 5 (55%) (3) Every effort is made to place an accessible vehicle on a particular route if a request is made for such service in advance. Individuals may call Transfort 1 to request a wheelchair lift-equipped bus be placed on a normally inaccessible route. The request is accommodated if such vehicle is available for service. (c) Existing paratransit service: (1) An inventory of service provided by the public entity submitting the plan: ' Under contract to the City of Fort Collins, Care-A-Van, Inc. will operate transportation services for elderly (60 years+) and disabled residents of the Fort Collins Urbanized Area. (A) Service Area - See attachment 1. (B) Response Time - The goal is to provide service in 24 hours or less. If a request cannot be honored, a different time or day may be negotiated. If this is not acceptable for a rider, a referral procedure will immediately be implemented using SAINT. (C) Fazes - No fares, but donations are encouraged. (D) Trip Purpose Restrictions - This service will not impose priorities for service based on trip purpose. (E) Hours and Days of Service - The service days and hours shall be the , same as those provided by the fixed route system, currently 6:15 AM to 6:45 PM, Monday through Saturday. The one exception which is not covered by paratransit service is the evening route which operates on Sunday through Thursday from 6:30 PM to 11:00 PM from late August to mid-May. i (F) Capacity Constraints - Do not practice any of the examples listed in this section. Trip denials are less than 1% annually. j (G) ADA Paratransit Eligibility - Current paratransit service exceeds ADA eligibility requirements. In addition to the physically and mentally disabled individuals, non-disabled individuals age 60 and above are also currently served by the paratransit system. (2) An inventory of service provided by other agencies or organizations which may in whole or in part be used to meet the requirement for complementary paratransit service: , CARE-A VAN: Total number of vehicles available for paratransit service - 26 2 Number of accessible vehicles - 18 (69%). Care-A-Van currently has 1,302 registered riders, taking an average of 10,000 rides per month. Total trips in 1991 (Ft Collins Urban Growth Area) were 100,286. Of this total 70,453 trips were for disabled individuals (70%). 1991 1992(thru 6/92) Cost/trip - $ 5.19 $ 5.85 Cost/vehicle-hour - $21.40 $22.45 Cost/vehicle-mile - $ 1.62 $ 1.78 SAINT (Senior alternatives in transportation) is sponsored by Care-A-Van. It consists of a volunteer part-time coordinator and volunteer drivers. Service is provided to seniors (60+ years) and the disabled. Personal autos ' are used to transport these individuals. Service Area - the Fort Collins, Colorado urbanized area. Response Time - 24 hours, except for Friday requests for Monday service. Fares - No fares are charged. Donations are encouraged. t Trip Purpose Restrictions - This service does not impose priorities based on trip purpose. ' Hours and Days of Service - 9:00 AM to 9:00 PM, Monday through Sunday. Dispatching services are provided from 8:00 AM to 12:00 PM, Monday through Friday. ' Capacity Constraints - This service is primarily designed to serve seniors (60+ years). Disabled capacity is limited. Volunteer drivers use personal ' vehicles generally not equipped with wheelchair lifts or ramps. An average driver force of 40 volunteers is maintained. (3) Description of the available paratransit services as they relate to the service criteria and to the requirements of ADA paratransit eligibility. See subsections (c)(1) and (c)(2) above. (d) Description of the plan to provide comparable paratransit: 3 On January 13, 1992 the City of Fort Collins formed a committee to develop a transition plan to implement the requirements of the Americans with Disabilities Act (ADA) of 1990. In accordance with Resolution 87-77 of the Council of the City of Fort Collins (see attachment 2), the committee and Transfort staff will work with City of Fort Collins' Commission on Disability to specifically meet the requirements of Department of Transportation 49 CFR Parts 37 and 38. The plan will include: (1) Demand estimate for comparable paratransit service by ADA eligible individuals and demand methodology: 1992 1993 1994 1995 96 3462 3542 3624 3707 3792 in April 1987 the City of Fort Collins completed a Handicapped Transportation Study. This report determined via analysis of several methods that the best way to project the disabled population needing transportation was to use 3.8% of the city's population as the projected estimate. The report is enclosed for review (see attachment 3). The analysis is on pages 9-14 and in Appendix B. The figures above reflect 3.8% of Fort Collins population for those years. Further verification was done by comparing the demand on our current paratransit system. The data indicates about 1100 individuals utilize the system within the city and the numbers have been constant the past few years. By utilizing the 3.8% of population, staff feels these conservative estimates will provide for appropriate planning. The data kept on the current paratransit ridership is insufficient to break down the numbers into the three (3) categories of persons with disabilities. As part of the new procedures, the client intake form will include questions which will capture that information. CARE-A VAN Ridership: 1988 1989 22 122 97292 103940 99885 100286 i (2) An analysis of differences between the paratransit service currently provided and what is required: Service Area - Current paratransit demand response service operates within the Fort Collins, Colorado urban growth area.(Attachment 1). This exceeds 4 the 3/4 mile beyond fixed route service area requirement. In some areas the requirement is exceeded by more than 2 miles. Response Time - Current response time is within 24 hours or less and the "next day" service ADA requirement cannot always be assured. Negotiated pickup time is 30 minutes which is in compliance and therefore no different from the ADA requirement. Current service accepts trip requests more than 14 days in advance which is in compliance and therefore, no different from the ADA requirement. Fares - There is no difference between the current fare structure and the fare structure required since no fare is currently charged with donations accepted. Trip Purpose Restrictions - Current paratransit service has no trip purpose restrictions. Therefore, there is no difference between current service and the ADA requirement. Hours and Days of Service - Regular service hours and days for paratransit service are the same as those provided by the fixed route system, currently 6:15 AM to 6:45 PM Monday through Saturday. The one exception which is not covered by paratransit service is the evening route which operates from late August to mid-May Sunday through Thursday from 6:30 PM to 11:00 PM. The ADA requirement is not complied with during this period of time. Capacity Constraints -Current paratransit service has less than 1%trip denial rate. These constraints are partly due to peak hour subscription service exceeding 50 percent. Short notice cancellations by clients also affect scheduling efficiency. The ADA requirement prohibits limiting the amount of comparable paratransit service provided to ADA eligible persons. Therefore, there is a difference between current service and the ADA requirement. (3) A brief description of planned modifications to existing paratransit; (4) A description of the planned comparable paratransit service as it relates to each of the service criteria and; (5) A timetable for implementing comparable paratransit service, with a specific date indicating when the planned service will be completely operational. Subsections (d) (3), (4) and (5) are incorporated in the Paratransit Milestones on the following pages. 5 bII lMoNES ACCORDING TO SERVICE CRITERIA THE SIX SERVICE CRITERIA SERVICE AREA TRIP PURPOSES HOURS AND DAYS OF SERVICE FARES RESPONSE TIME CAPACITY CONSTRAINTS 6 PARATRANSIT Nm EsToNES FROM 1992 THROUGH 1996 ' Jan 1992 -Establish Transportation Committee to work with transit staff and Commission on Disability to specifically meet the requirements for the Department of Transportation 49 CFR Parts 37 and 38. 1 SERVICE AREA CURRENT SERVICE ADA REQUIREMENT Within the Ft. Collins urban growth 3/4 mile beyond fixed route system area (see attachment 1). and core areas within PROPOSED SERVICE CARE-A-VAN TRANSFORT MILESTONES MILESTONES No proposed changes. Current Jan 1994 - Expand service area with service exceeds ADA requirement. the addition of 2 routes and demand response service to areas outside the fixed route system. 8 RESPONSE TEWE CURRENT SERVICE ADA REQUIREMENT 24 hours or less response Next Day service time PROPOSED SERVICE CARE-A-VAN TRANSFORT MILESTONES MILESTONES ' Oct 1992 - Implement computerized No proposed changes. scheduling and recordkeeping system ' to initiate changeover from advanced reservations/call back scheduling ' procedure to Next Day service. Feb 1993 - Measure effectiveness of service to provide Next Day service. Jun 1993 - Potential increase to ' budget to provide additional schedule(s) to meet Next Day service based on study findings in Feb 1993. ' Dec 1994 - Next Day service fully t provided oy Care-A-Van. I 9 l FARES CURRENT SERVICE ADA REQUIREMENT l No fazes. Donations are encouraged. A faze may be imposed up to twice the fixed route full fare. PROPOSED SERVICE j -A-VAN TRANSFORT CARE MILESTONES MILESTONES Jun 1992 - Begin study to implement possible fares for service. Sep 1992 - Public meeting for Sep 1992 - Public meeting for service possible fare implementation. fare increases. Dec 1992 - Complete study to implement fares for service. 10 TRIP PURPOSES r CURRENT SERVICE ADA REQUIREMENT No restrictions based on trip purpose No restrictions based on trip purpose PROPOSED SERVICE ' CARE-A-VAN TRANSFORT MILESTONES MILESTONES rNo proposed changes No proposed changes r I I11 HOURS AND DAYS OF SERVICE CURRENT SERVICE ADA REQUIREMENT Same as the fixed route system Same as the fixed route system except Transfort's CSU evening shuttle. PROPOSED SERVICE CARE-A-VAN TRANSFORT MILESTONES MILESTONES Sep 1992 - Begin pilot program to assess feasibility of route deviation service on Transfort's CSU evening shuttle. May 1993 - Complete route deviation pilot program. Jan 1994 - Expand evening service Jan 1994 - Expand evening service hours to Care-A-Van. hours to Transfort. Jan 1995 - Expand Sunday service to Jan 1995 - Expand Sunday service to Care-A-Van. Transfort. 12 I ' CAPACITY CONSTRAINTS CURRENT SERVICE ADA REQUIREMENT Less than 1% trip denial rate Prohibits limiting the amount of complementary paratransit service provided to ADA eligible persons. 13 PROPOSED SERVICE CAPACITY CONSTRAINTS CARE-A-VAN TRANSFORT MILESTONES MILESTONES Jan 1992 - Provide "Call-A-Lift" Bus service when requested. During the period Jan 1992 through July 1993 this service is limited until 9 new accessible vehicles are placed into service. May 1992 - Begin bus stop accessibility study. Jun 1992 - Begin ADA determination Jun 1992 - Begin ongoing disabled process and policies development. passenger sensitivity training. Begin upgraded wheelchair lift operation and tiedown technique training for Transfort staff. Aug 1992 - Implement the use of Aug 1992 - Implement the use of Telecommunications display device. Telecommunications display device. Aug 1992 - Begin ongoing bus stop announcements on fixed routes. Sep 1992 - Establish ADA human Sep 1992 - Establish ADA human resource network group to provide resource network group to provide assistance and dissemination of assistance and dissemination of information on services. information on services. 14 I PROPOSED SERVICE CAPACITY CONSTRAINTS (CONTINUED) CARE-A-VAN TRANSFORT MILESTONES MILESTONES Sep 1992 - Meeting of local Sep 1992 - Begin ongoing peer guide funding sources to discuss training for disabled and age 60+ future commitments and plans. individuals to enable them to ride Transfort. Oct 1992 - Finalize ADA determination process and Oct 1992 - Introduce bus stop policies development. accessibility with "Bus Hailing" program for wheelchair users and Oct 1992 - Implement computerized visually-impaired individuals. scheduling and recordkeeping system. Nov 1992 - Complete bus stop accessibility study. Coordinate with City support services curbcut plan. Prioritize modifications to bus stops. Jan 1993 - Provide braille brochures. Feb 1993 - Measure effectiveness of service to provide unlimited paratransit trips. May 1993 - Provide timetables in Jun 1993 - Potential increase braille at bus stops. to budget to provide additional demand response schedule(s) to Jul 1993 - Begin Phase 1 to make meet unlimited trip capacity. bus stops accessible. This will include 25% of the bus stops to be modified. 15 PROPOSED SERVICE CAPACITY CONSTRAINTS (CONTINUED) CARE-A-VAN TRANSFORT MIL'` TONES MILESTONES Jul 1993 - Grant approval for purchase of PA systems for fixed route buses. Aug 1993 - Install PA systems on buses. Begin to use PA systems for bus stop announcements. I Aug 1993 - Delivery of 9 new accessible buses to increase fixed route accessibility. Oct 1993 - Achieve 77% fixed route vehicle accessibility. Dec 1993 - Complete Phase 1 of the I bus.stop accessibility modifications. 1 Jul 1994 - Begin Phase 2 to make bus stops accessible. This will include an additional 25% of the bus stops to be modified. Dec 1994 - Complete Phase 2 of the bus stop accessibility modifications. I i i 16 PROPOSED SERVICE CAPACITY CONSTRAINTS (CONTINUED) CARE-A-VAN TRANSFORT MILESTONES MILESTONES Jul 1995 - Begin Phase 3 to make bus stops accessible. This will include an additional 25% of the bus stops to be modified. Dec 1995 - Complete Phase 3 of the bus stop accessibility modifications. Jul 1996 - Begin Phase 4 to make bus stops accessible. This will include the final 25% of the bus stops to be modified. Dec 1996 - Delivery of 5 new accessible buses for fixed route service. Achieve 100% vehicle accessibility. Dec 1996 - Achieve 100% of the planned bus stop accessibility modifications. Jan 1997 - Achieve full compliance with regulations. 1 17 NM ESTONES IN CHRONOLOGICAL ORDER Jan 1992 -Establish Transportation Committee to work with transit staff and Commission on Disability to specifically meet the requirements for the Dept. of Transportation 49 CFR Parts 37 and 38 . Jan 1992 -Provide "Call-A-Lift" Bus service when requested. During the period Jan 1992 through July 1993 this service is limited until 9 new accessible vehicles are placed into service. May 1992 -Begin bus stop accessibility study. Jun 1992 -Begin ADA paratransit determination process and policies development. Jun 1992 -Complete initial Travel Training Course for peer guides . Jun 1992 -Begin study to implement fares for paratransit service. Jul 1992 -Approval of paratransit plan by City Council. Jul 1992 -Begin ongoing disabled passenger sensitivity training and upgraded wheelchair lift operation/tiedown technique training for fixed route staff. Aug 1992 -Implement the use of telecommunications display device. Aug 1992 -Begin ongoing bus stop announcements on fixed routes. Sep 1992 -Begin pilot program to assess feasibility of route deviation service on accessible fixed evening campus route. This service is only applicable to ADA eligible individuals . Sep 1992 -Meeting of local' paratransit funding sources to discuss future commitments and plans . Sep 1992 -Establish ADA human resource network group to provide assistance and dissemination of information on services . Sep 1992 -Public meeting for fixed route and paratransit service fare increases/possible initiation. 18 Sep 1992 -Begin ongoing peer guide training for disabled and age 60+ individuals to enable them to ride the fixed route service. Oct 1992 -Introduce bus stop accessibility with "bus hailing" program for wheelchair users and visually-impaired. Oct 1992 -Finalize ADA paratransit determination process and policies development. Oct 1992 -Implement paratransit computerized scheduling and recordkeeping system. Initiate changeover from advanced reservations/call back scheduling procedure to Next Day service. Nov 1992 -Complete bus stop accessibility study. Coordinate with City support services curbcut plan through 1996 . Prioritize modifications . Dec 1992 -Complete study to implement fares for paratransit service. Jan 1993 -Provide braille brochures . Feb 1993 -Measure effectiveness of paratransit service to provide Next Day service and unlimited trips . Review quarterly. May 1993 -Provide bus stop timetables for visually-impaired. May 1993 -Complete route deviation pilot program. Jun 1993 -Potential increase to paratransit budget to provide additional demand response schedule(s) to meet Next Day Service based on study findings in Feb 1993 . Jul 1993 -Begin phase 1 to make bus stops accessible. This will include 25% of the bus stops which need modification. Jul 1993 -Grant approval for purchase of PA systems for fixed route buses . Aug 1993 -Install PA systems on buses . Begin to use PA systems for bus stop announcements. Aug 1993 -Delivery of 9 new accessible buses to increase fixed route accessibility. 19 Oct 1993 -Achieve 77% fixed route vehicle accessibility. Dec 1993 -Complete phase 1 of the bus stop accessibility modifications . Jan 1994 -Expand fixed route service area with the addition of 2 routes and demand response service to areas outside the fixed route system. Jan 1994 -Expand evening hours to fixed and paratransit services. Jul 1994 will- einincludephase 2anoadditional stops 25% ofaccessible. st psThis I which need modification. . 1 Dec 1994 -Complete phase 2 of the bus stop accessibility modifications . Dec 1994 -Next Day service fully provided by paratransit ' service. Jan 1995 -Expand Sunday service to fixed route and paratransit services . Jul 1995 -Begin phase 3 to make bus stops accessible. This will include an additional 25% of the bus stops which need modification. Dec 1995 -Complete phase 3 of the bus stop accessibility modifications. Jul 1996 -Begin phase 4 to make bus stops accessible. This will include the final 25% of the bus stops which need modification. Dec 1996 -Delivery of 5 new accessible buses for fixed route service. Achieve 100% vehicle accessibility. Dec 1996 -Achieve 100% of the planned bus stop accessibility modifications. Jan 1997 -Full compliance with regulations. 20 (d) (6) A budget for comparable paratransit service, including capital and operating expenditures over five years: ' See attachments 4a-4c. ADA Projected 5-year Operating and Capital Costs. t (e) A description of the process used to certify individuals with disabilities as ADA paratransit eligible: ADA Paratransit Eligibility Definition - individuals who are disabled and non- disabled individuals who are age 60 and above. If service is limited, trips will be ' provided to individuals in accordance with the following priority: 1. ADA Eligible Disabled requesting non-subscription service 2. ADA Eligible Disabled requesting subscription service 3. Age 60+ Non-disabled (1) A description of the application and certification process: ' (i) The availability of information about the process and application materials in accessible format: ' Care-A Van supplies information on its service in the form of brochures and other written material and a slide/sound presentation. Care-A-Van also presents programs to organized groups such as service organizations, senior groups, medical support organizations and groups concerned with disabilities. Care- A-Van is currently in the process of providing informational material in braille, cassette tapes and large print. Care-A-Van's material addresses the type of service ' Care-A-Van provides, who qualifies for Care-A-Van service and how to apply for rides on Care-A-Van. ' (ii) The process for determining eligibility according to the provisions Section 37.123 and Section 37.125 of this part and notifying individuals of the determination made: Care-A-Van uses an application (intake) form which includes personal information on applicants and contains questions to determine ADA eligibility (see attachment 5). 21 (iii) The entity's system and timetable for processing applications and allowing presumptive eligibility: in most cases, the information for the application is taken over the telephone and the applicant is told immediately if they are or are not approved for Care-A-Van service. If there are any questions regarding the eligibility of a prospective client, that individual is referred to the Operations Manager or Executive Director. The applicant is usually informed within two working days of the decision. (iv) The documentation given to eligible individuals: By October 1992 all qualified riders of Care-A Van will be issued a card with a Care-A Van identification number. This will not only identify them as qualified Care-A-Van riders, but the identifications numbers will also help in the access of information for scheduling trips for them. Along with the I.D. cards, Care-A Van will send copies of the following: (1) ADA eligibility denial process (2) Grievance procedure (3) Denial of service policy (general) (2) A description of the administrative appeals process for individuals denied eligibility: Anyone wishing to appeal a decision by Care-A-Van to deny eligibility based on an applicant's not being ADA eligible or eligible based on other Care-A Van requirements may appeal in writing to Care-A Van. The appeal will be reviewed by the Operations Manager. If the decision to deny service is not changed, the next step is to the Executive Director of ' Care-A Van. If further review is requested by applicant, the review will be conducted by the Transfort Manager. Applicant may continue the appeal process, if service is denied, by submitting the complaint with the City of Fort Collins ADA Coordinator. The appeal process will follow the Grievance Procedure (see attachment 6). (3) A policy for visitor, consistent with Section 37.127 of this part: Since Care-A-Van's method of taking applications is relatively simple and fast and approvals are usually completed immediately, visitors are treated in the same manner as local applicants and their approvals may be completed the same day. I, 22 Care-A-Van will accept visitor status under presumption of eligibility for twenty-one days after which verification of ADA eligibility will be required. (f) Description of the City of Fort Collins public participation process: (1) Notice given of opportunity for public comment, the date(s) of completed public hearing(s), availability of the plan in accessible formats, outreach efforts and consultation with persons with disabilities: Public Meetings: May 7, 1992 - The purpose was to collect and develop comments from the disabled community (see agenda attachment 7a). Jun 25, 1992 - The purpose was to present the draft paratransit plan to the disabled community for comment (see agenda attachment 7b). Public Hearing: Aug 18, 1992 - The purpose was for City Council to receive comment and approve the paratransit plan (see agenda attachment 7c). Citizens Committee: On April 16, 1992 the City of Fort Collins Commission on Disability assigned their Transportation Committee to develop a paratransit plan for recommendation to Council. The seven member committee met once a week from April 16th to August 18th. The meetings were open to the public and advertised to the disabled community. The committee hosted the public meetings. Public Information: Information was provided to the public via radio, newspaper articles/ads and posters (see attachments 7a-7c). The June 25th public meeting and the public hearing were televised. Minutes were taken at all meeting and recorded in written form and on audio tape. All public handouts were available in regular type, large type and audio. Sign language interpreters were present at the public meetings and the public hearing. There were special mailings to 80 agencies who specifically work with the disabled and senior citizens. These mailings included notification of public meetings and public hearing. Articles were included in their newsletters concerning the paratransit planning process. 23 (2) A summary of significant issues raised during the public comment period, along with a response to significant comments and discussion of how the issues were resolved: Significant Issues: 1. Fares - one of the solutions to reduce the cost of paratransit and to encourage some individuals to ride the fixed route buses was to charge fares. Many were concerned that any fare would place additional hardships on the current riders because over 96% are moderate income or below. In addition, some of Care-A-Van's other funding sources do not permit fares to be charged to their clients. Public comments to this issue are included in the public meeting's notes. This question is being investigated by the Care-A- Van Board of Directors. A planned public meeting is scheduled for September 1992 to discuss the issue in more detail. Also, it is planned to bring together all of Care-A-Vanes funding sources to discuss how this concept fits with their regulations. 2. Hours and Days of Service - Many individuals want to increase Transfores and Care-A-Vanes service times to evenings and Sundays. This increase in service is reflected in the TDP and the proposed paratransit plan, however, this is an economic issue. The increase of this service is totally dependent on additional funding. This is a major item for discussion by Council. 3. ADA Eligibility - The current contract with Care-A-Van defines eligible riders as individuals who are disabled and non-disabled individuals who are age 60 and above. The recommendation from the Committee to Council is to keep the requirements the same. The impact of the recommendation may cause problems if finances are insufficient to handle all the requests since trips provided to the age 60 and above (non-disabled) group would have to be prioritized. The Committee agreed to more closely research the current components of Care-A-Vanes ridership to determine options if this situation arises. They will review this issue at each session for updating the Paratransit Plan. (g) Efforts to coordinate service with other entities subject to the comparable paratransit requirements of this part which have overlapping or contiguous service areas or jurisdictions: Not applicable. 24 f (h) Endorsements or certifications: fSee following pages. (i) A request for a waiver based on undue financial burden, if applicable: Not applicable at this time. 25 ENDORSEMENTS AND CERTIFICATIONS 26 A 77 lv T. .v !• I _�4 � � I .I I �i � a s*. mob' ! i ........ _ ........ :•� 1�1 `` _ .. �_wer a �.: FOR- y'' C.S.U. sl COl_:,\5 ~ M1 1 \ a Ir ` C TRIL3Y 5=rvice Area nj< rransfort `' s ��• "`w 01 Ro s i 4 Vic.^`/1Ce Area r Care-A-Van . A- A--ACHMENT 2 RESOLUTICN 87-77 OF THE COUNCIL OF THE C.,TY OF FORT COLLINS AUTHORIZING THE FILING AND EXECUTION OF THE CITY 1 OF FORT COLLINS HANDICAPPED ACCESSIBILITY PLAN AS 1 REQUIRED BY THE U.S. DEPARTMENT OF TRANSPORTATION UNDER THE URBAN MASS TRANSPORTA +ION ACT OF 1964, AS AMENDED WHEREAS, the U.S. Department of Transportation has issued fcr.;.al rules concerning the transportation of the handicapped for mass transportation systems receiving federal funds; and WHEREAS, these rules impose certain obligations upon the recipient of such funds, both financially and in its provision of service; and WHEREAS, it is required by the U.S. Department of Transportation in accordance with the provision of 49 CFR Parts 27 and 609; and WHEREAS, the Council has determine,' that it is in the best interest of both the City and the citizens of Fort Collins to fully comply with these I rules and obligations . NOW, THEREFORE, BE IT RESOLVED BY THE COUNCIL OF THE CITY OF FORT I COLLINS as follows: Section 1. That the Transfort Bus System of the City of Fort Collins will comply with the rules and obligations of the 49 CFR Parts 27 and 609 through implementation of its' Handicapced Accessibility Plan, as amended through public hearing, on or before January 1 , 1989. Section 2. That the City Manager be and hereby is authorized to enter into a contractual agreement with CARE-A-VAN, INC. , to fulfill those elements of the Handicapped Accessibility Plan, as amended, not directly provided by the Transfort Bus System. Section 3. That the Transfort Grants Administrator be, and hereby is, authorized to furnish such additional information as. the US Department of Transportation may require in connection with the implementation of the City of Fort Collins' Handicapped Accessibility Plan. Section 4. That the City of Fort Collins' Commission on Disability be, and .hereby is, designated the official body to represent citizens' interests in on-going planning activities with respect to the transportation of the handicapped. Passed and adopted at a regular meeting of -the Council of the City of Fort Collins held this 2nd day of June, .A.D 8 M i - s/ ATTEST: City—Cl erk A-2 A--ACHMEN� 3 HANDICAPPED TRANSPORTATION STUDY FORT COLLINS , COLORADO APRIL, 1987 CID CC CC ❑CI PFfl