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HomeMy WebLinkAbout065 - 06/07/2016 - CODIFYING THE UTILITIES PAYMENT ASSISTANCE PROGRAM AND AMENDING CHAPTER 26 OF CITY CODE TO AUTHORIZEORDINANCE NO. 065, 2016 OF THE COUNCIL OF THE CITY OF FORT COLLINS CODIFYING THE UTILITIES PAYMENT ASSISTANCE PROGRAM AND AMENDING CHAPTER 26 OF THE CODE OF THE CITY OF FORT COLLINS TO AUTHORIZE EXPENDITURE OF AMOUNTS DONATED TO THE PROGRAM AND FORFEITED UNCLAIMED AND ABANDONED INTANGIBLE PERSONAL PROPERTY HELD BY THE UTILITIES PURSUANT TO DIVISION 4, ARTICLE IV OF CHAPTER 23 OF THE CODE WHEREAS, in 2004, the City began a utility payment assistance program for the City's residential electric and water service customers who meet certain financial criteria, known as the Payment Assistance Program (the "Program"); and WHEREAS, the purpose of the Program is to provide financial assistance to residential utility customers experiencing a financial crisis so they may remain current with their utility bills and avoid the shut-off of utility services; and WHEREAS, the Colorado Low-Income Energy Assistance Act, codified at Colorado Revised Statutes Sections 40-8.7-101 et seq., requires investor-owned utilities to contribute to a state low-income energy assistance payment program(LEAP), and calls for municipal utilities to create their own local payment assistance programs; and WHEREAS, the Program qualifies as a local energy assistance payment program under the Low-Income Energy Assistance Act; and WHEREAS, the City administers the Program through a services agreement with a third party -- Catholic Charities Northern from January 2004 through 2015, and currently Energy Outreach Colorado; and WHEREAS, until recently, the City has funded the Program exclusively through donations from Fort Collins Utilities customers, and beginning in 2016, the Program has also received matching funds from Energy Outreach Colorado, with one hundred percent of the funds donated being used to administer emergency financial assistance for City utility customers; and WHEREAS, the Program financial criteria direct temporary residential assistance to financially-challenged customers who have received a past due utility bill notice, including but not limited to seniors on fixed incomes, disabled customers, and low-income individuals; and WHEREAS, the Program grew from helping 218 customers with $16,680 in donations in 2004, to the current five-year average (for 2011 through 2015) of helping 339 customers annually with approximately $36,475 in annual donations; and WHEREAS, in recent years, a continual increase in the number of utility customers seeking utility bill assistance has out-paced the annual rate of donations.to the Program; and 1_ WHEREAS, consistent with the Unclaimed Property Act and Unclaimed Utility Deposit Act, codified at Colorado Revised Statutes Section 38-13-101 et seq., and Section 40-8.5-106, respectively, the City has adopted in Division 4 of-Article IV of the City Code Chapter 23 procedures for the disposition of unclaimed and abandoned intangible personal property held by Utilities, such as account credit balances, escrows, overpayments, and deposits ("Unclaimed Property Procedures"); and WHEREAS, pursuant to the Unclaimed Property Procedures, the funds coming from the utility service account credit balances, escrows, overpayments, deposits, and other intangible personal property held by Utilities that are forfeited after the property owner is given notice and a-significant period of time to claim the property, are transferred to the Program account and become available for Program purposes, along with direct donations and other funds; and WHEREAS, the Council desires to codify and authorize the.Utilities Executive Director to administer the Program in accordance with the guidelines and criteria described herein; and WHEREAS, the Council further desires to codify and authorize the amount and methods for funding the Program, including the use of monies received through the Unclaimed Property Procedures, as described herein; and. WHEREAS, if the rate of donations; transfers under the Unclaimed Property Procedures, and other financial contributions to the Program exceed customer demand for payment assistance, Council may authorize use of Program funds for other purposes that advance utility conservation and efficiency programs for low-income customers. NOW, THEREFORE, BE IT ORDAINED BY THE COUNCIL OF THE CITY OF FORT COLLINS as follows: Section 1. That the City Council hereby makes any .and all determinations and findings contained in the recitals set forth above. Section 2. That the Council hereby finds that a Utility Payment Assistance Program administered by the City, directly or through a third party, to assist residential customers that meet certain financial criteria to remain current with City utility bills serves important utility purposes and objectives, including but not limited to reducing administrative expenses associated with billing, collection, and shut-off activities; reducing sudden system demand increases upon reconnection of 'services to customer premises; and stabilizing demand on other City and regional utility public assistance programs. Section 3. That the Utilities Executive Director is hereby authorized to administer said Utility Payment Assistance Program directly or through a third party in a manner consistent with the methods described herein. Section 4. That Section 26-1 of the Code of the City of Fort Collins is hereby amended by the adoption of a new definition "Payment assistance program" which reads in its entirety as follows: 2- Payment assistance program shall mean a financial assistance program implemented by the utilities to provide temporary financial assistance to qualified utility customers in paying utility service account balances, funded by donations from other City utility customers, unclaimed funds held by the utilities forfeited to the City under Division 4 of Article IV of Chapter 23 of the Code, and such other funds as may be made available for such purposes from time to time. Section 5. That Chapter 26, Article XII of the Code of the City of Fort Collins, is hereby amended by the addition of a new Section 26-722 which reads in its entirety as follows: Sec. 26-722. Utility Payment Assistance Program; purpose; funding; qualifications for assistance. a) The Utility Payment Assistance Program, is hereby formally established for the purpose of providing temporary financial assistance to qualified utility customers in paying past-due utility bills: For purposes of this Section, "past-due" shall mean a utility bill that has not been paid by the customer within twenty three (23) days after the printing of such utility bill. b) All deposits, bill credits, refunds,.donations, escrows, and any other intangible personal property, held by the utilities and forfeited under §23-137, together with all donations from City utility customers and such other funds as may be made available from time to time for the Utilities Payment Assistance Program, shall be deposited into the Utilities Payment Assistance Program. c) Balances in the Utilities Payment Assistance Program account may be used only to pay all or a portion of the monthly utility bill of qualified electric and water utility customers, and only consistent with the following conditions: 1) the subject service account must be in the applying customer's name; 2) the monthly bill to which funds are applied must.be past-due; 3) the applying customer must not have previously received financial assistance from the Program within the current program cycle (Oct. 1-Sept. 30); 4) no financial assistance provided through the Program may be applied to a service account deposit; and 5) the applying customer must comply with all other conditions and qualifications set forth in guidelines adopted by the Utilities Executive Director, consistent with the purposes of the Program. 3- d) The operation of the Program is contingent upon appropriation of funds for the Program. Introduced, considered favorably on first reading, and ordered published this 17day of May, A.D. 2016, and to be presented for final passage on the 7th day of June, A.D. 2016. Vim:'•• '•.f,. avor ATTEST: City Clerk Passed and adopted on final reading on this 7th day of June, A.D. 2016. OF F 0R.r vA,: Mayor fro Tern SPA L :N ATTEST: c°4 0Ravo: vv City Clerk t , 4 1