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HomeMy WebLinkAbout2021-cv-2063-CNS-MEH - City Of Fort Collins V. Open International, Et Al. - 241 - City's Motion In LimineIN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Civil Action No.: 21-cv-02063-CNS-SBP CITY OF FORT COLLINS, Plaintiff/Counterclaim Defendant, v. OPEN INTERNATIONAL, LLC Defendant/Counterclaim Plaintiff, and OPEN INVESTMENTS, LLC, Defendant. THE CITY OF FORT COLLINS’S MOTION IN LIMINE 1 The City of Fort Collins (the “City”), respectfully requests that the Court prohibit Defendants Open International, LLC and Open Investments, LLC’s (collectively “Open”) from introducing evidence and testimony regarding the three following issues at trial: I. Evidence of Open’s Contract, Implementation Process, Performance, and Post- Go-Live Experience with Non-Party Tualatin Should Be Excluded. This Court has broad discretion to determine the admissibility of evidence under the Federal Rules of Evidence. See Sprint/United Mgmt. Co. v. Mendelsohn, 552 U.S. 379, 384 (2008). F.R.E. 402 provides, “irrelevant evidence is not admissible.” Fed. R. Evid. 402. “Relevant evidence” means evidence having any tendency to make the existence of any fact that is of 1 Pursuant to D.C.COLO.L.CivR 7.1 and Section III(D) of the Court’s Standing Order Regarding Pretrial and Trial Procedures, counsel conferred with counsel for Open. Open opposes the relief requested herein. Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 1 of 10 2 consequence to the determination of the action more probable or less probable than it would be without the evidence. Fed. R. Evid. 401. That is, when testimony fails to bear on a material fact of a party’s allegation or claim, the testimony is irrelevant and should be deemed inadmissible. Additionally, even relevant evidence may be excluded if its probative value is substantially outweighed by a danger of unfair prejudice, confusing the issues, misleading the jury, undue delay, wasting time, or needlessly presenting cumulative evidence. Fed. R. Evid. 403. The decision to exclude evidence is within the Court’s “inherent authority to manage the course of trials.” Luce v. United States, 469 U.S. 38, 41 n.4 (1984). Here, Open has listed Thomas Hickmann, the CEO of non-party Tualatin Valley Water District and Clean Water Services’ (collectively “Tualatin”), as a “will call” witness on Tualatin’s own selection of and implementation process of Open’s software (“OSF”), the performance of Open’s project team and OSF for Tualatin, and Tualatin’s post-go-live experience with OSF and Open. Dkt. 230 at 27. While the City does not seek to preclude testimony regarding Mr. Hickmann’s personal familiarity with any interactions between City personnel and Tualatin personnel, any additional testimony is improper as it is not relevant to any claim or defense. In August/September 2020, Tualatin entered into a contract with Open to implement OSF for a billing system covering only water and wastewater on a cloud-based platform. See Ex. 1, Decl. of T. Hickmann, at ¶¶ 2, 15; Ex. 2, Dep. of T. Hickmann (“Hickmann Depo.”), at 33:3-34:7; 60:5-11; 117:2-11. This was two years after the City had executed its contract with Open as Open’s very first U.S. customer. See Dkt. 1-1 at ¶ 30. Tualatin’s billing system went live on July 3, 2022— more than one year after the City terminated the project with Open. Compare Ex. 1 at ¶ 36 to Dkt. 1-1. However, evidence of Open’s purported successful implementation of OSF for Tualatin is Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 2 of 10 3 irrelevant to the terms of the contracts between Open and the City, Open’s performance with the City as Open’s first U.S. customer, or performance of OSF for the City’s five utilities. Specifically, Open’s contract with Tualatin, the details related to Tualatin’s implementation project, and how Open or OSF performed with or for Tualatin years after the contract with the City is irrelevant to Open’s misrepresentations to the City regarding the functionalities of OSF in 2018 (both when Open responded to the City’s February 2018 Request for Proposal and when it entered into contract with the City in August 2018) or Open’s breaches of its contract with the City. See Corizon Health, Inc. v. CorrecTek, Inc., 2018 U.S. Dist. LEXIS 97083, at *68 (W.D. Ky. June 8, 2018) (excluding testimony related to other implementations of a party’s software because “the success of [Defendant’s] software at other [Plaintiff] locations is irrelevant to whether the . . . Defendants in this case misrepresented the software and the services [Plaintiff] would be getting pursuant to the MSA and its Schedules in this case.”) (emphasis in original). Notably, at the time Open submitted its response to the City in 2018, it graded its functionalities based on functionalities that did not yet exist. Open entered into a contract with Tualatin in Fall 2020 and what functionalities Open may have developed in the years since its representations to the City for Tualatin’s water/wastewater is not relevant to the representations Open made regarding functionalities for five different utilities for the City two years prior. Even if minimally relevant, courts across the country routinely exclude this type of bolstering evidence pursuant to F.R.E. 404(b) because it is being offered only to induce the jury to conclude that because Open later had a “successful” implementation with Tualatin, it is unlikely that it made material misrepresentations to the City or breached the agreements with the City. Such evidence is improper. See Linkepic Inc. v. Vyasil, LLC, 2019 U.S. Dist. LEXIS 236857, at *9-10 Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 3 of 10 4 (N.D. Ill. Oct. 15, 2019) (excluding evidence of the defendant’s performance for an unrelated website because such evidence was inadmissible good character evidence under Rule 404(b)); IDX Sys. Corp. v. St. John Health Sys., 2003 U.S. Dist. LEXIS 28090, at *29 (E.D. Mich. Mar. 28, 2003) (excluding evidence of problems in “different implementations with [the party’s] other customers, since it is not relevant, is inadmissible character and bad acts evidence and hearsay with no exceptions. The focus is this contract at issue and not other contracts by [the party] with other customers. Those are collateral matters.”); see also In re Davol, Inc./C.R. Bard, Inc., Polypropylene Hernia Mesh Prods. Liab. Litig., 510 F. Supp. 3d 538, 546 (S.D. Ohio 2020) (excluding defendant’s prior good acts because they were unrelated to the development of its devices at issue in the case); Ansell v. Green Acres Contracting Co., 347 F.3d 515 (3d Cir. 2003) (concluding that evidence of subsequent good acts is “encompassed by the plain text of Rule 404(b) which addresses ‘other . . . acts,’ not just prior bad acts”). Further, any probative value this evidence may have is substantially outweighed by the dangers of unfair prejudice, confusing the issues, misleading the jury, and wasting time. See Fed. R. Evid. 403. Open’s implementation with Tualatin is not comparable to the implementation with the City. Tualatin only required a system to support its water and wastewater service on a cloud- based platform. See Ex. 2 at 33:3-34:7. The City, on the other hand, required a fully integrated and on-site system to support the City’s five utilities, including a non-traditional telecommunications utility. See Dkt. 192, at ¶ 20. In other words, the City’s project with Open was far more complex than Tualatin’s. If Open is permitted to submit such evidence, the City will be required to put on significant evidence to demonstrate the distinction between the two projects, creating “mini trials” on issues irrelevant in this case. See Brown v. AMTRAK, 2020 U.S. Dist. LEXIS 248953, at *2 (D. Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 4 of 10 5 Colo. Nov. 12, 2020) (“The danger of ‘confusion of the issues’ and ‘misleading the jury’ arises when circumstantial evidence would tend to sidetrack the jury into consideration of factual disputes only tangentially related to the facts at issue in the current case.”) (quotations omitted). Thus, evidence of Open’s performance thereunder is inadmissible and should be excluded. II. Evidence Concerning the City’s Purported Misuse of Appropriated Funds in Violation of a Criminal Statute Should be Excluded. During several hearings, Open’s counsel has claimed, without any evidence, that the City misused appropriated funds to pay third-party vendors on the project. For instance, at the July 10, 2023 pretrial conference with this Court, Open’s counsel stated that “there’s a statute in Colorado that makes it an – under the criminal code an offense for a municipality to spend money that hasn’t been appropriated for a project” and that Open had “found documents supporting this, that the [C]ity took money specifically appropriated for . . . Open, and then tried to move it around as soon as it terminated Open in a way that made, they thought, a judgment uncollectible for Open.” Ex. 3, July 10, 2023 Hearing Tr., at 10:4-10:12. Open, however, has not asserted any claims against the City for fraud or misuse of appropriated funds in this case, and no one at the City has ever been indicted (or even investigated) for a violation of a criminal statute or code based on these issues. If Open truly had any evidence, there would at least be an investigation. There is none. Simply, Open’s rank speculation is not relevant, and the Court should exclude any argument or testimony relating to any alleged misuse of appropriated funds by the City. See Fed. R. Evid. 401. Even if there was some trace of probative value, which none exists, accusations that the City committed a crime, violated a criminal statute, or otherwise used improper acts to misuse appropriated funds or otherwise defraud Open of appropriated funds is highly and unfairly Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 5 of 10 6 prejudicial 2 substantially outweighing any arguable probative value. Accusing the City of such crimes and actions, especially without any evidence, to a jury (that includes taxpayers) is bound to taint the jury against the City and cause the jury to react emotionally. The evidence would further confuse the jury because there is no such claim at issue and there has been no independent finding or investigation into Open’s baseless allegations. See Brown, 2020 U.S. Dist. LEXIS 248953, at *2. Indeed, Open’s only claim is for breach of contract. Open’s allegations do not relate to or support its sole remaining claim. The jury is, therefore, not tasked with making such a decision and the testimony only serves to significantly prejudice the City. Moreover, testimony concerning opinions about local and state appropriation statutes and regulations requires expert testimony. See James River Ins. Co. v. Rapid Funding, Ltd. Liab. Co., 648 F.3d 1134, 1143 (10th Cir. 2011) (testimony based on scientific, technical, or other specialized knowledge must be scrutinized under the rules regulating expert opinion); Johana Paola Beltran v. InterExchange, Inc., 2018 U.S. Dist. LEXIS 80378, at *16 (D. Colo. May 14, 2018) (finding that the lay expert could not testify to his knowledge of the regulatory or statutory scheme because the testimony was based on specialized knowledge). Open not only has zero evidence supporting its allegations, but it has neither the specialized knowledge nor a designated expert (or individual) with specialized knowledge to testify to its baseless allegations. Thus, any evidence referencing or relating to the City’s purported violation of a criminal code or other misuse of appropriated funds to pay third-parties on the project should be excluded. III. Jeff Valadez Should Be Stricken as a Witness Absent a Deposition Prior to Trial. 2 Unfair prejudice means “an undue tendency to suggest the jury make a decision on an improper basis, commonly, though not necessarily, an emotional one.” Stump v. Gates, 211 F.3d 527, 534 (10th Cir. 2000). Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 6 of 10 7 One of the primary purposes of discovery is to “make a trial less a game of blind man’s bluff and more a fair contest with the basic issues and facts disclosed to the fullest practicable extent.” United States v. Proctor & Gamble Co., 356 U.S. 677, 682 (1958); see also Dunlap v. City of Okla. City, 12 F. App’x 831, 834 (10th Cir. 2001) (“One clear purpose of the federal discovery rules is to facilitate fact finding and prevent unfair surprise.”) (citing Fed. R. Civ. P. 26). Open has identified Jeff Valadez, its former head of sales for North America, as a “may call” witness to “rebut” any witness called by the City. See Dkt. 230 at 30. This listing is subject to Judge Hegarty’s prior discovery hearing order. When the City attempted to schedule Mr. Valadez’s deposition in August 2022 (immediately upon learning in another deposition about the significance of his role), counsel for Open indicated that Mr. Valadez was no longer employed with Open, that he lived in Colombia, and that while Open’s counsel now also represented Mr. Valadez, counsel would not be accepting service of Mr. Valadez’s deposition subpoena. Ex. 4, Aug. 11, 2022 Email at 1-2. On Aug. 12, 2022, the parties addressed this issue with Magistrate Judge Hegarty. Judge Hegarty, understanding the equity issue of Open’s/Mr. Valadez’s counsel refusing to accept service of the subpoena but then later identifying Mr. Valadez as a trial witness for Open, confirmed that the City “would get a remote deposition ahead of time” if Open would be bringing Mr. Valadez to trial and that otherwise he “would recommend striking [Mr. Valadez] as a witness.” Ex. 5, Aug. 12, 2022 Hearing Tr., at 46:12-18; see also generally id. at 39:6-45:18. Open, recognizing that it is bound by Judge Hegarty’s Order, has agreed that it would provide Mr. Valadez’s deposition but seeks to only permit the deposition to take place if and when Open actually decides to call Mr. Valadez on rebuttal during the course of the trial and to artificially limit the scope of the deposition to only on “issues on which he would give rebuttal Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 7 of 10 8 testimony.” This is inadequate. The Court should strike Mr. Valadez as a “may call” witness on Open’s list—as contemplated by Judge Hegarty—should Open refuse to provide his deposition prior to trial. Even if “ahead of time” might include a deposition during the trial and just before Open’s rebuttal presentation and at the time Open decides to actually call Mr. Valadez as witness, there is no reason to create that hardship when we know of the issue now, well in advance. Indeed, a deposition prior to trial would avoid inefficiencies, delays, and interruptions during trial—such as requiring that certain trial counsel double set a deposition over trial and miss portions of trial. As to the scope of the deposition, this sets the stage for wasteful disputes regarding whether a topic or question is related to hypothetical testimony. It is simply unworkable. And, Open may not dictate the scope of issues Mr. Valadez may testify to. Indeed, Judge Hegarty previously emphasized “the point is . . . whether [Mr. Valadez] has relevant information that would help prove your case” and that this was the “bottom line for whether [the City] get[s] his deposition or not.” Id. at 44:15-18. The City would also need to explore issues relevant to Mr. Valadez’s credibility, which may or may not relate directly to the hypothetical rebuttal testimony. Should Open maintain Mr. Valadez as a “may call” witness, this Court should order his deposition no later than 14 days from its order on all issues relevant to the claims and defenses. Otherwise, this Court should strike Mr. Valadez as previously stated by Judge Hegarty. CONCLUSION The City respectfully requests that the Court exclude: (1) evidence relating to Open’s contract with Tualatin and Open’s performance thereunder; (2) testimony relating to or referencing any allegations that the City improperly used appropriated funds to pay third-parties on the project; and (3) Jeffery Valadez as a witness, absent a deposition ahead of trial on all claims and defenses. Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 8 of 10 9 Respectfully submitted this 8th day of September, 2023. DORSEY & WHITNEY LLP s/ Maral J. Shoaei Case Collard Andrea Ahn Wechter Maral J. Shoaei 1400 Wewatta Street, Suite 400 Denver, Colorado 80202-5549 Telephone: (303) 629-3400 Fax: (303) 629-3450 E-mail: collard.case@dorsey.com E-mail: wechter.andrea@dorsey.com E-mail: shoaei.maral@dorsey.com Attorneys for Plaintiff City of Fort Collins Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 9 of 10 10 CERTIFICATE OF SERVICE I hereby certify that on September 8, 2023 I caused the foregoing document to be electronically filed via CM/ECF system which will send notification of such filing to all counsel of record. s/ Stacy Starr DORSEY & WHITNEY LLP Case No. 1:21-cv-02063-CNS-SBP Document 241 filed 09/08/23 USDC Colorado pg 10 of 10 Exhibit 1 Case No. 1:21-cv-02063-CNS-SBP Document 241-1 filed 09/08/23 USDC Colorado pg 1 of 9 EXHIBIT Exhibit 800 DECLARATION OF THOMAS HICKMANN I, Thomas Hickmann, am over the age of eighteen and I make this declaration pursuant to 28 U.S.C. § 1746, based upon my personal knowledge of the facts and circumstances stated herein: 1. I am the Chief Executive Officer of Tualatin Valley Water District ("TVWD"), and I have served in that role since August 1, 2019. 2. From late fall 2019 through summer 2022, 1 worked regularly with Open International, LLC ("Open") to implement Open's Smartflex (version 8) product for the water and wastewater utilities that TVWD and its partner utility Clean Water Services ("CWS") provide. 3. TVWD is a unit of local government organized and operating under Oregon law that provides all aspects of potable water delivery and bills water and wastewater services to more than 250,000 residents—commercial and residential—in the unincorporated area of Washington County and portions of the cities of Beaverton and Hillsboro, all in the Portland, Oregon metropolitan area ("TVWD Service Territory"). 4. TVWD has been providing these potable water services in this region for 100 years. 5. CWS is a separate unit of local government organized and operating under Oregon law that provides all aspects of wastewater and surface water management services to its own customers—more than a half-million of them, which includes the TVWD Service Territory. Open_IntI_00357584 I Case No. 1:21-cv-02063-CNS-SBP Document 241-1 filed 09/08/23 USDC Colorado pg 2 of 9 6. For over 20 years, TVWD has coordinated billing services for both itself and CWS for their joint customers, first through a homegrown customer-information system ("CIS") and now through Smartflex. 7. In September 2019, in accordance with Oregon public contracting laws, TVWD and CWS launched a public Request for Proposal ("RFP") process for a CIS vendor to support their water and wastewater services. 8. Throughout the selection process and the implementation of the new CIS, TVWD took the lead role with support, participation and agreement from CWS. 9. Out of the large set of initial responses to the RFP, TVWD and CWS narrowed the contenders to three or four. 10. After additional narrowing, we conducted multi-day onsite confirmation sessions with two finalists, one of which was Open International. 11. These confirmation sessions were intended to demonstrate the finalists' products and allow us to assess the extent to which the products fulfilled the functional requirements that those two vendors' RFP responses had stated their respective products could meet. 12. I personally participated in those sessions, and I was very impressed by the Smartfiex product. I saw the potential it provided to grow with TVWD and CWS—in terms of both customer numbers and offerings—because it is configurable by TVWD and CWS to meet' the changing needs over time. Most CIS do not provide that configurability. 13. As we were going through the selection process, we were aware that Open was working with Fort Collins. As part of our due diligence process, TVWD personnel spoke with employees of Fort Collins about that City's implementation with Open, and I authorized TVWD -2- Open_IntI_00357585 Case No. 1:21-cv-02063-CNS-SBP Document 241-1 filed 09/08/23 USDC Colorado pg 3 of 9 personnel to visit Fort Collins for an onsite review of that project in 2019. When they reported back, TVWD personnel had not learned anything from Fort Collins personnel regarding their project that raised concern about working with Open. 14. In fact, Fort Collins told me directly they were pleased with Open. I spoke with two individuals from Fort Collins in fall 2019 at a business conference, and they told me they were very excited about working with Open and happy with Open's performance more than a year into their project. That included the launch of their new broadband service, which they said was successful. I told them TVWD was excited to be Open's second customer. 15. TVWD and CWS selected Open in early 2020 because, among other reasons, Open demonstrated the best technological offerings and configurability of the proposals we received; Open provided robust and ongoing development, maintenance, and support options; and Open brought to the project a candid and professional team. 16. In addition to selecting a standout CIS implementation partner, I laid groundwork to ensure that TVWD and CWS were prepared to support that implementation from the customer side. 17. In my career, I have worked on five other large-scale, public-entity software implementations, and I have seen the effects of understafling and under-budgeting from the customer's team, and I knew the risks of proceeding on a project without the necessary resources in place—not just delay, but an expensive failure. 18. Working with our CIS consultant, AAC Consulting ("AAC"), the TVWD/CWS team determined that we should plan 18 to 19 months for the implementation and should dedicate significant full-time and part-time resources to the project. -3- Open_IntI_00357586 Case No. 1:21-cv-02063-CNS-SBP Document 241-1 filed 09/08/23 USDC Colorado pg 4 of 9 19. Throughout the implementation process, AAC also provided guidance for shaping the RFP; for assembling, refining, and tracking the roughly 1,700 functional requirements that Open agreed to satisfy; and ultimately for managing the project on a day-to-day basis on our behalf. TVWD and CWS also retained AAC's CIS-implementation specialist Andy Krugman to serve as their full-time project manager throughout the project. In my opinion it would have been very difficult to complete the project without his expertise. 20. Even with AAC in place, I knew TVWD and CWS had to dedicate their own full- time staff to carry out the scoping, data conversion and migration, configuration, integration, and testing work that a complex CIS-implementation requires of the utility. 21. To ensure that TWVD and CWS consistently met the staffing-resource needs of the project, I closely monitored staffing levels through weekly assessments with Open, AAC, and the TVWD customer-service and IT directors; I also coordinated "back-filling" of the project- staffs normal utilities roles to ensure their full dedication to the project, and I ensured that AAC had available bench strength to backstop our team if people left during the project. 22. For the bulk of the project, we had 15 or 16 TVWD personnel who were committed to project work—about half of those full time, and the other half often flexed to full time during periods of peak activity. 23. CWS also assigned a couple of full-time staff resources. 24. Even with these dedicated full-time and flex personnel, TVWD could not have led this unique project without the additional bandwidth and expertise of a CIS-implementation specialist like AAC. -4- Open_IntI_00357587 Case No. 1:21-cv-02063-CNS-SBP Document 241-1 filed 09/08/23 USDC Colorado pg 5 of 9 25. Based on my experience, when implementing something this technical, utilities like TVWD and CWS need someone with implementation experience—not just CIS experience. 26. For example, AAC helped TVWD and CWS adopt business processes to align with Smartflex and to develop test cases to ensure that Smartflex was properly configured to meet the functional requirements of our project and the business needs of our utilities. 27. .AAC also facilitated project governance, tracked timelines, and helped drive decision-making so that the project proceeded on schedule. 28. Moreover, AAC ensured that our utilities staff and Open's software- implementation staff understood both sides' needs and responsibilities, even while AAC represented TVWD and CWS's interests and advocated for us to ensure we got a successful outcome. 29. During the implementation, Open's team was uniformly well-staffed with a deep bench of professionals. 30. Despite Open's traditional focus in Latin American markets, to my knowledge TVWD did not experience problems with language bathers and I am not aware of any Spanish- language artifacts or English-language translation problems arising in Smartflex at or after go- live (and I was concerned about this). 31. 1 With those resources in place and support from AAC and Open, TVWD and CWS were equipped to perform the planning, data migration, configuration, integration, and testing activities required to go live on time this summer, 19 months after implementation began, despite the challenges that COVID- 19 had posed almost from Day 1. -5- Open_I ntl_00357588 Case No. 1:21-cv-02063-CNS-SBP Document 241-1 filed 09/08/23 USDC Colorado pg 6 of 9 32. For its part, Open delivered what it promised and was a trusted partner throughout the implementation. They were clear in their communications throughout the entire process and never said anything that they didn't live up to. 33. The go-live and stabilization process have gone very smoothly—to my knowledge, there have been no show-stoppers and no billing errors attributable to Open or its product, nor am I aware of any unusual volume of customer-service calls to TVWD or CWS during the go-live and stabilization process. I personally have received zero complaints. We did have some billing errors that were the result of TVWD's data migration and integration configurations but they were not significant and quickly resolved with Open's help. 34. The live system includes Smartflex's integrated self-service portal that more than 15,000 of TVWD/CWS customers have already registered for and begun using to manage their accounts and services autonomously. That number is growing every week. 35. This was by far the smoothest implementation, with the most comprehensive financial and billing system, that I have worked with. 36. Smaitfiex successfully went live at TVWD and CWS on July 3, 2022. 37. Throughout the project, Open treated TVWD and CWS as partners, and adopted their project and challenges as Open's own. 38. If I had to do it all over, TVWD would have no reservations to choose Open again. 39. I understand that the City of Fort Collins filed a lawsuit against Open in mid-July 2021 because they claim, among other things, that Open misled Fort Collins into believing -6- Open_IntI_00357589 Case No. 1:21-cv-02063-CNS-SBP Document 241-1 filed 09/08/23 USDC Colorado pg 7 of 9 Smartflex would be delivered complete out-of-the-box, plug-and-play, but got a CIS that doesn't work. 40. I was deeply concerned when I learned that summer about the problems the City of Fort Collins claims it experienced, and I carefully considered whether Fort Collins's alleged problems with Open reflected risks to TVWD and CWS's project with Open. 41. But as part of assessing the situation, I also learned that Fort Collins had lost multiple, significant leaders for their project and a lot of support staff: 42. Based on my experience in large and significant projects, a public entity needs internal and external resources that overlap and ensure continuity of strategy and effort. Loss of key people on any project like a CIS implementation can easily lead to failure. 43. For this reason, I believed the Fort Collins situation was not comparable to TVWD's and retained confidence in Open. I became less concerned that Fort Collins' failure was a problem caused by Open. 44. But even more important in my view, the owners of Open, William Corredor and Hernando Parrott, were forthcoming and transparent and they were quick to answer my hard questions. 45. From top to bottom, start to finish, Open was honest and transparent. 46. So TVWD and CWS stayed with Open and successfully went live with Smartflex three months ago. 47. Open hit every milestone and every performance metric. Its team and its product fully delivered for us. -7- Open_IntI_00357590 Case No. 1:21-cv-02063-CNS-SBP Document 241-1 filed 09/08/23 USDC Colorado pg 8 of 9 Edeclare under pen knowledge. V f perjury that the foregoing is true and correct to the best of my Executed on the /7day of October, 2022 at Oregon thorha Hickrnann -8- Open_IntI_00357591 Case No. 1:21-cv-02063-CNS-SBP Document 241-1 filed 09/08/23 USDC Colorado pg 9 of 9 Exhibit 2 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 1 of 10 Thomas Hickmann - December 12, 2022 1 IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO 2 Civil Action No.: 21-cv-02063-CNS-MEH 3 CITY OF FORT COLLINS, 4 Plaintiff/Counterclaim Defendant, 5 vs. 6 OPEN INTERNATIONAL, LLC, 7 Defendant/Counterclaim Plaintiff, 8 and 9 OPEN INVESTMENTS, LLC, 10 Defendant. 11 _____________________________________________________ 12 REMOTE VIDEOTAPED DEPOSITION OF 13 THOMAS HICKMANN 14 December 12, 2022 _____________________________________________________ 15 16 17 18 19 20 21 22 23 24 25 Page 1 Veritext Legal Solutions 303-988-8470 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 2 of 10 Thomas Hickmann - December 12, 2022 1 P R O C E E D I N G S 2 THE VIDEOGRAPHER: Good morning. We 3 are going on the record at 7:03 a.m. Pacific Time on 4 December 12th, 2022. Please note that this 5 deposition is being conducted virtually. Quality of 6 recording depends on the quality of camera and the 7 Internet connection of participants. What is seen 8 from the witness and heard on the screen is what will 9 be recorded. 10 Audio and video recording will continue 11 to take place unless all parties agree to go off the 12 record. This is Media Unit 1 of the video-recorded 13 deposition of Thomas Hickmann taken by counsel for 14 plaintiff in the matter of City of Fort Collins 15 versus Open International, LLC, et al., filed in the 16 United States District Court for the District of 17 Colorado. Case Number 21-cv-020632-CNS-MEH. 18 This deposition is being held remotely 19 via Zoom. My name is Jerry DeBoer representing 20 Veritext Legal Solutions, and I'm the videographer. 21 The court reporter is Jennifer Windham for the firm 22 of Veritext Legal Solutions. I am not related to any 23 party in this action, nor am I financially interested 24 in the outcome. 25 Counsel and everyone attending remotely Page 4 Veritext Legal Solutions 303-988-8470 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 3 of 10 Thomas Hickmann - December 12, 2022 1 will now state their appearances and affiliations for 2 the record. If there are any objections to 3 proceeding, please state them at the time of your 4 appearance, beginning with the noticing attorney. 5 MR. COLLARD: This is Case Collard of 6 Dorsey & Whitney representing the City of Fort 7 Collins. With me today I also have John Duval of the 8 City Attorney's Office of the City of Fort Collins. 9 MR. SWANSON: Paul Swanson from the law 10 firm of Holland & Hart on behalf of defendants and 11 counterclaimant Open International and Open 12 Investments. And I note on the record that we have 13 an agreement to a three-and-a-half-hour limit for 14 this deposition. 15 MR. COLLARD: Agreed. 16 MR. BALFOUR: I'm Clark Balfour. I'm 17 general counsel for Tualatin Valley Water District 18 here with Mr. Hickmann. 19 THE REPORTER: Does everyone agree that 20 I can swear in the deponent remotely? 21 MR. COLLARD: Yes. 22 THE REPORTER: Mr. Swanson, I think you 23 said yes? 24 MR. SWANSON: Agreed. 25 Page 5 Veritext Legal Solutions 303-988-8470 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 4 of 10 Thomas Hickmann - December 12, 2022 1 THOMAS HICKMANN, 2 having been first duly sworn, was examined and 3 testified as follows: 4 EXAMINATION 5 BY MR. COLLARD: 6 Q. Good morning, Mr. Hickmann. Can you 7 hear me okay, first of all? I just want to make sure 8 our connection is okay. 9 A. I can hear you just fine. Thank you. 10 Q. Okay. Great. If we ever have a 11 technical issue, and there's a pretty good chance we 12 might. If you can't hear me, if the court reporter's 13 connection drops off or something like that, you 14 know, you can tell me to stop. I may tell you to 15 stop. Jerry, the videographer, may tell us both to 16 stop. So we just have to be a little flexible with 17 Zoom, but hopefully it will all go smoothly. But if 18 anything technical comes up, let us know so we can 19 fix it. 20 A. Sure. 21 Q. While I'm on technical issues, I'm 22 going to share my screen with you today to look at 23 some documents. They're probably documents that 24 you've seen before or not. They're not super 25 lengthy. You're welcome to look through the document Page 6 Veritext Legal Solutions 303-988-8470 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 5 of 10 Thomas Hickmann - December 12, 2022 1 we were certainly interested in some of the other 2 aspects of what else the software could do. 3 Q. Let me ask a different question. Does 4 Tualatin Valley provide electricity to its consumers? 5 A. No, it does not. 6 Q. Does it provide broadband services or 7 cable TV? 8 A. No, it does not. 9 Q. Does it provide water? 10 A. Yes. 11 Q. Does it handle wastewater? 12 A. No, it does not. 13 Q. Does it handle storm water? 14 A. No, it does not. 15 Q. Other than providing water, does it 16 provide any other services to its customers -- 17 A. No. 18 Q. -- for which it bills? 19 A. No, it does not. 20 Q. So there is really -- so there's a 21 single utility service, water, for which this system 22 needed to be able to bill? 23 A. That's not -- I mean we do -- we do all 24 of the billing for Clean Water Services, which is 25 wastewater and storm water. Page 33 Veritext Legal Solutions 303-988-8470 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 6 of 10 Thomas Hickmann - December 12, 2022 1 Q. Okay. We're getting closer. So the 2 billing system needed to handle three different 3 billable services: water, wastewater and storm water; 4 is that correct? 5 A. That is the essence, yes. 6 Q. Am I missing something? 7 A. Well, there's -- there's certainly 8 nuances there of, like, customer care programs built 9 within it. But as far as essential services, base 10 services, you are correct. 11 Q. Those are the services for which you 12 need to collect money from customers for those three 13 services, right? 14 A. Correct. 15 Q. Do you have any experience with billing 16 services for electricity? 17 A. No, I do not, not directly, no. 18 Q. Do you have any experience with billing 19 services for broadband? 20 A. No, I do not. 21 Q. For any sort of telecom? 22 A. No, I do not. 23 Q. Do you know if adding those services to 24 a billing project, electricity and broadband 25 specifically, make the project more complex? Page 34 Veritext Legal Solutions 303-988-8470 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 7 of 10 Thomas Hickmann - December 12, 2022 1 A. I would have no way of knowing that. 2 Q. Do you know whether or not -- I'm 3 sorry. Let me go back a step. Was the system that 4 Tualatin Valley was seeking going to be on premises 5 in servers on location, or was it going to be in the 6 cloud? 7 A. It was cloud-based services. 8 Q. Do you know if there is a difference in 9 the complexity of an installation for an on-premises 10 installation versus a cloud implementation for a 11 billing service? 12 A. All I could answer is that there are 13 different complexities. I don't know to what extent. 14 Q. You don't have any expertise or 15 experience in that? 16 A. No, I do not. 17 Q. I have to also clarify something. I 18 think I understand it a little better now based on 19 what you've discussed. But CWS, you said, has half a 20 million customers and Tualatin Valley has 250,000 21 residents. Is that because you only serve a subset 22 of the CWS customer base? 23 A. That is correct, yes. 24 Q. How many meters does Tualatin Valley 25 actually handle? Page 35 Veritext Legal Solutions 303-988-8470 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 8 of 10 Thomas Hickmann - December 12, 2022 1 right? 2 MR. SWANSON: Objection, form. 3 A. To the best of my knowledge, that was 4 not. 5 Q. (BY MR. COLLARD) So you weren't dealing 6 with a product that was still in development and not 7 released yet, you weren't dealing with on premises, 8 you weren't dealing with electricity or broadband on 9 your project, were you? 10 MR. SWANSON: Objection, form. 11 A. That is correct. 12 Q. (BY MR. COLLARD) Let's go to paragraph 13 15 here that's up on the screen. Can you see that? 14 A. Yes. 15 Q. You say that Open demonstrated the best 16 technological offerings. Do you see that? 17 A. I do. 18 Q. What -- how do you know that they 19 demonstrated the best technological offerings? 20 A. Well, first they competed and went 21 through a selection process by -- that was attended 22 by a number of staff as well as E Source that looked 23 at what all of the vendors were offering. We then 24 had them -- there was a short list. I don't remember 25 if it was two or three candidates. I recall two of Page 60 Veritext Legal Solutions 303-988-8470 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 9 of 10 Thomas Hickmann - December 12, 2022 1 quarterly billing, so I can't say that. 2 Q. (BY MR. COLLARD) Well, let's try it a 3 different way. The Tualatin billing needs are 4 different from an entity that needs to send 5 consolidated monthly bills across five utilities, 6 including electricity and broadband? 7 A. Different than that, yes. 8 Q. And another difference between the 9 projects is that one was on premises and one was in 10 the cloud; is that fair to say? 11 A. That is fair to say. 12 Q. And then another difference between the 13 projects is that Tualatin had a 19-month timeline for 14 implementation and the Fort Collins timeline was 15 13 months. So that would be a pretty significant 16 difference, right? 17 MR. SWANSON: Objection, form. 18 A. Yes. But we did try to get to a faster 19 implementation schedule. 20 Q. (BY MR. COLLARD) If Open had told you 21 that they wanted to do this in 13 months, would that 22 have concerned you? 23 A. I'm drawing on my memory here. There 24 was a point when we were discussing this timeline 25 issue. And Open was saying they could do a faster Page 117 Veritext Legal Solutions 303-988-8470 Case No. 1:21-cv-02063-CNS-SBP Document 241-2 filed 09/08/23 USDC Colorado pg 10 of 10 ([KLELW Case No. 1:21-cv-02063-CNS-SBP Document 241-3 filed 09/08/23 USDC Colorado pg 1 of 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO Civil Action No. 21-cv-02063-CNS-SP CITY OF FORT COLLINS, Plaintiff, vs. OPEN INTERNATIONAL, LLC, and OPEN INVESTMENTS, LLC, Defendants. REPORTER'S TRANSCRIPT Final Pretrial Conference Proceedings before the HONORABLE CHARLOTTE N. SWEENEY, Judge, United States District Court for the District of Colorado, commencing on the 10th day of July, 2023, in Courtroom A702, United States Courthouse, Denver, Colorado. APPEARANCES For the Plaintiff: CASE L. COLLARD and ANDREA A. WECHTER and MARAL SHOAEI, Dorsey & Whitney LLP, 1400 Wewatta St., Ste. 400, Denver, CO 80202 JOHN R. DUVAL, Fort Collins City Attorney's Office, P.O. Box 580, Fort Collins, CO 80522 For the Defendants: PAUL D. SWANSON and ALEXANDRIA E. PIERCE and ALEXANDER D. WHITE, Holland & Hart LLP, 555 17th St., Ste. 3200, Denver, CO 80201 Sarah K. Mitchell, RPR, CRR, 901 19th Street, Room A252, Denver, CO 80294, 303-335-2108 Proceedings reported by mechanical stenography; transcription produced via computer. Case No. 1:21-cv-02063-CNS-SBP Document 241-3 filed 09/08/23 USDC Colorado pg 2 of 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 21-cv-02063-CNS-SP Pretrial Conference 07/10/2023 * * * * * (The proceedings commenced at 1:00 p.m.) THE COURT: We're here for a pretrial conference in 21-cv-2063, City of Fort Collins v. Open International. May I have entries of appearance, please. MR. COLLARD: Good afternoon, Your Honor. My name is Case Collard from Dorsey & Whitney representing the City of Fort Collins. And then with me today I have my partner Andrea Wechter and my colleague Maral Shoaei. From the City of Fort Collins we have Deputy City Attorney John Duval. And then we have a summer associate with us, with Dorsey, here today to observe. Her name is Kristina Maude. THE COURT: Good afternoon to you all. MR. SWANSON: Good afternoon, Judge. Paul Swanson from Holland & Hart on behalf of the Open defendants, and I'm joined by my colleague Alex White and my colleague Alex Pierce. THE COURT: Thank you all for being here. Let's take a look through the pretrial order. For the most part it's fine. I think in the future it might be helpful to kind of pare down the claims and defenses, but I'm not going to have you redo it, but it's a little lengthy. Let's turn to page 34 which is where I had the first thing I wanted to talk about which is some individuals you've identified that might be called by deposition. Each of you have listed four or five Sarah K. Mitchell, RPR, CRR 2 Case No. 1:21-cv-02063-CNS-SBP Document 241-3 filed 09/08/23 USDC Colorado pg 3 of 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 21-cv-02063-CNS-SP Pretrial Conference 07/10/2023 grand because that's all that's been appropriated so that's the most damages you can find. Fine. We accept the ruling, and if we disagree with it down the road, we'll have whatever appeal rights we have. That's fine. But we're prepared to try it under your ruling. I don't think that it gets to a broader question of collectability, which is what Mr. Swanson was getting towards to say, Okay, they get a judgment for whatever they're asking for, $3 million, is that collectible based on the appropriations law? That's not been addressed, and I don't think that that needs to be addressed now, Your Honor, honestly. I think that's something that would be post-verdict if there was a verdict that was trying to be collected. THE COURT: On that latter issue I think you're in agreement, because you're agreeing there's other ways of going about that, by statute or levy or anything you need. MR. SWANSON: And that's right. That's not something that the factfinder needs to resolve. THE COURT: But let's go back to this first issue, because that's the first time I heard it, which is why I wanted a response. This idea of kind of moving money around or hiding through an appropriation, I hadn't heard that in the case before. Did you all argue this in front of Judge Prose? MR. COLLARD: No. THE COURT: Okay. Sarah K. Mitchell, RPR, CRR 9 Case No. 1:21-cv-02063-CNS-SBP Document 241-3 filed 09/08/23 USDC Colorado pg 4 of 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 21-cv-02063-CNS-SP Pretrial Conference 07/10/2023 10 MR. SWANSON: We did, Your Honor. Not to directly contradict Mr. Collard, but that was a key portion of what we were saying was important to this deposition. And to add to this moving around concept, there's statute in Colorado that makes it an --under the criminal code an offense for a municipality to spend money that hasn't been appropriated for a project. That's part of what the city has argued, and we believe and we've found documents supporting this, that the city took money specifically appropriated for an encumbered, for Open, and then tried to move it around as soon as it terminated Open in a way that made, they thought, a judgment uncollectible for Open. So we think that that's a live and important issue to be able to present based on what we find at the deposition. MR. COLLARD: Your Honor, may I briefly respond? THE COURT: Yes. MR. COLLARD: There's two or three things here. One is in the dispute with Judge Prose, they said they --the depo was never at issue. Our position has been since the depo was ordered, I think by Judge Hegarty previously, please take the depo. It was ordered in March, and we said, Come take the deposition. They had all these complaints about, Give us more documents, more documents. And we said, We've given you everything. Come take the deposition, and you'll see. And they said, No, we want more documents. So that's the piece of Sarah K. Mitchell, RPR, CRR Case No. 1:21-cv-02063-CNS-SBP Document 241-3 filed 09/08/23 USDC Colorado pg 5 of 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 REPORTER'S CERTIFICATE I, SARAH K. MITCHELL, Official Court Reporter for the United States District Court for the District of Colorado, a Registered Professional Reporter and Certified Realtime Reporter, do hereby certify that I reported by machine shorthand the proceedings contained herein at the time and place aforementioned and that the foregoing pages constitute a full, true and correct transcript. Dated this 18th day of July, 2023. /s/ Sarah K. Mitchell SARAH K. MITCHELL Official Court Reporter Registered Professional Reporter Certified Realtime Reporter Sarah K. Mitchell, RPR, CRR Case No. 1:21-cv-02063-CNS-SBP Document 241-3 filed 09/08/23 USDC Colorado pg 6 of 6 Exhibit 4 Case No. 1:21-cv-02063-CNS-SBP Document 241-4 filed 09/08/23 USDC Colorado pg 1 of 4 From:Collard, Case To:hegarty_chambers@cod.uscourts.gov Cc:Shoaei, Maral; Alex D. White; Alex E. Pierce; Marcy Weaver; Anne Tupler; Paul D. Swanson; Wechter, Andrea; John Duval (jduval@fcgov.com) Subject:City of Fort Collins v. Open International LLC et al (21-cv-02063-CNS-MEH) - Request for hearing on discovery disputes Date:Thursday, August 11, 2022 2:27:50 PM Attachments:image001.png Dear Magistrate Judge Hegarty, Per Your Honor’s Practice Standards, I am writing on behalf of the City of Fort Collins (“the City”) in the above-captioned case to respectfully request a conference concerning the parties’ discovery disputes. Because these disputes impact depositions that may occur next week, we request your urgent attention to these issues. All counsel of record are copied on this email. Briefly, the City seeks resolution of the following discovery disputes: • Defendants’ refusal to make their Rule 30(b)(6) deponents available in Denver—the jurisdiction to which the contractually agreed, removed the case, and filed Counterclaims: Defendants contractually agreed to Colorado as the venue for all disputes with the City, removed this case to this District from Larimer County, and filed Counterclaims against the City. As Counterclaim Plaintiffs, Open representatives are expected to appear for its deposition in this forum “absent extreme hardship.” Srebnik v. Dean, 2006 U.S. Dist. LEXIS 41070, (D. Colo. June 20, 2006). Defendants have consented to participation in legal proceedings in this district, including depositions. Defendants have stated that they do not intend to make their two expected Rule 30(b) (6) designees available in Denver and are currently only offering to permit Defendants’ Rule 30(b)(6) deposition either remotely or in Miami. The City seeks an order requiring them to appear in Denver. • Coordination of Certain Depositions to align with Defendants’ Rule 30(b)(6) Deposition for Efficiency: At the last hearing with this Court, the Court ordered that the depositions of two representatives of Defendants that were set to take place in Miami be reset following a positive Covid test. The parties were conferring regarding resetting the depositions to August 18th and 19th. However, before finalizing the dates and during conferral on August 9th, counsel for Defendants stated (for the first time) that those same two individuals would likely be the two designees for Defendants’ Rule 30(b)(6) deposition. On the same call, the City immediately suggested that o promote efficiency, the personal and corporate representative depositions of the individuals be coordinated (whether in Denver or in Miami, pending resolution of the dispute identified above) since the two individual deponents are the same two likely Rule 30(b)(6) designees and as this scheduling would avoid two separate trips between Denver and Miami, whether by counsel or the witnesses. Defendants refuse to coordinate and state they will only present the witnesses in their personal capacity in Miami on August 18 and 19. • Deposition of non-party Jeff Valadez: In July, Mr. Valadez left the employment of Case No. 1:21-cv-02063-CNS-SBP Document 241-4 filed 09/08/23 USDC Colorado pg 2 of 4 Defendants but no supplemental disclosure was provided by Defendants identifying the same. During a deposition on Friday, August 5th, the City discovered that during his employment Mr. Valadez was “leading all of the [sic] commercials or sales effort in North America…” on Open’s behalf and that he was the person responsible for addressing “any questions or feedback” that Open needed from the City in order to adjust the timeline it proposed to the City (or any client). On Monday August 8th, the City requested Mr. Valadez’s deposition to Defendants’ counsel, asking whether Defendants’ counsel represented him and could provide his location and availability. On August 9th, Defendants’ counsel informed the City’s counsel that he did not represent Mr. Valadez but that Open would object to any deposition of Mr. Valadez as untimely under Rule 30(b)(1) because the request was made less than 14 days before the current discovery deadline of August 19th. But immediately after the hearing, counsel spoke and informally agreed to extend deposition discovery a reasonable amount of time to accommodate the remaining depositions and the Parties have been setting depositions into September. On August 10th, Defendants’ counsel informed the City’s counsel that he now represents Mr. Valadez, that he is in Colombia, and that he would not accept service of any deposition subpoena. • Defendants’ refusal to respond to written discovery requests: On July 20, 2022, the City served its third set of interrogatories, second set of requests for production of documents, and first set of requests for admissions on Defendants—30 days before the current discovery cut-off date of August 19, 2022. On August 5, 2022, Defendants advised that they will not be responding to the City’s requests because they were not served 45 days in advance of the discovery cut-off date. The original scheduling order [Dkt. 21] listed a specific date for the service of written discovery (April 11, 2022) which was 45 days prior to the then-scheduled close of fact discovery. However, the subsequent amended scheduling orders—including the February 28, 2022 Minute Order [Dkt. 37] and the May 16, 2022 Minute Order [Dkt. 42]—amended the discovery deadlines and do not mention a 45-day deadline by which to serve discovery nor set a date by which discovery must be served. It is the City’s position that it timely served the requests within the discovery period under the Rules and Open must respond. For both the Valadez and written discovery disputes, the requested discovery is within the limits agreed by the parties and set by the Court. Counsel for Open did not identify prejudice beyond the black-letter of the schedule. With the pre-trial conference set for April 14, 2023 [Dkt. 93] there is adequate time to complete the above discovery. Please let us know if there is any information either party may be able to provide at this time or before the conference for Your Honor’s review/consideration. Thank you, Case Collard Case No. 1:21-cv-02063-CNS-SBP Document 241-4 filed 09/08/23 USDC Colorado pg 3 of 4 Case L. Collard Partner Pronouns: He/Him/His DORSEY & WHITNEY LLP 1400 Wewatta Street, Suite 400 | Denver, CO 80202-5549 O: 303.352.1116 M: 720.839.4353 F: 303.629.3450 CONFIDENTIAL COMMUNICATION E-mails from this firm normally contain confidential and privileged material, and are for the sole use of the intended recipient. Use or distribution by an unintended recipient is prohibited, and may be a violation of law. If you believe that you received this e-mail in error, please do not read this e-mail or any attached items. Please delete the e-mail and all attachments, including any copies thereof, and inform the sender that you have deleted the e-mail, all attachments and any copies thereof. Thank you. 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