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Home My WebLink AboutReport - Mail Packet - 8/11/2020 - Fort Collins Connexion Quarterly Report (Broadband) - 2Nd Quarter 2020CONNEXION QUARTERLY REPORT Q2 2020 FINANCES June ‘20 Connexion Budget to Actual BUDGET ACTUAL BETTER / (WORSE) Operating Revenues*$1,764,543 $185,907 ($1,578,636) Operating Expense $2,870,384 $1,464,536 $1,405,848 Net Operations ($1,105,841)($1,278,629)($172,788) Investment Income $0 $1,058,994 $1,058,994 Net Total ($1,105,841)($219,635)$886,206 BUDGET PROJECT TO DATE REMAINING Construction Budget $109,217,775 $41,199,955 $68,017,820 *Excludes investment earnings on bond proceeds While the Connexion Budget included an aggressive launch schedule, the Connexion team intentionally chose to take a controlled release approach for launch to ensure processes and procedures were in place before full ramp up. Delays with the back-office system delivery (Open Smart Flex billing solution), the historically difficult winter for Fort Collins and the COVID-19 outbreak resulted in a slower start up. • Slower start up is reflected in the lower operating revenues and operating expenses compared to budget. • Operating expenses $1.4 M less that budget. • Net effect of ($172,788) operating cash flow compared to budget excluding investment income. • Overall cashflow was $886k positive driven primarily by investment income from unspent bond proceeds and lower operating expenses. • We are approximately 38% spent on Construction Budget which is on target. • Construction in the initial areas required a significant amount of new boring. As we move forward, we anticipate using more existing infrastructure. • We are confident we can complete the build within the capital budget estimated in the business plan. Completed Bore Length 981,717’ Completed Fiber Pull through Conduit 1,012,196’ Spend to Date $41,199,995 Total Construction Budget $109,217,775 Total Bore Length 2,536,272’ Total Fiber Pull through Conduit 4,952,640’ 20% 39%38% GENERAL UPDATE FDH Status - June 2020 357 Total The city is divided into Fiber Distribution Hubs for the building process which runs from design to construction to being available for services. Ready for Sale (32) Under Construction (102) FDH in Design (228) Construction Update • 191 Miles of fiber have been installed along with 2900 vaults and over 5,000 flowerpots. • Construction includes both missile boring and directional boring. Fiber will also be pulled through existing conduit when available. • Construction occurs in the Right of Way (ROW). Many homeowners have landscaped and irrigated in the ROW. Our crews do their best to minimize damage. When damage does occur, please call 970-674-7800 to report. • Springtime/summer weather conditions have helped increased weekly production. • Design work is currently focused on commercial and alley installations areas. • Construction and home installs continue with the added protocols of “Safer at Home” during the COVID-19 pandemic.An FDH is a neighborhood consisting of approximately 225+ homes. Connexion TV From primetime, local news, sports, family, kids, home improvement, and your favorite premium channels, there is so much to explore with Connexion TV! PRODUCTS AND PRICING Residential Video BRONZE - $29.95 a month • 35+ channels All your essential and local channels like ABC, NBC, CBS, PBS and more • 5 streams included Add up to 5 more • Cloud DVR 100 hours included • Video On Demand 6,000+ titles SILVER - $69.95 a month • 90+ channels Local programming plus expanded channels including ESPN, HGTV & The Disney Channel • 5 streams included Add up to 5 more • Cloud DVR 100 hours included • Video On Demand 6,000+ titles GOLD - $79.95 a month • 180+ channels The ultimate TV viewing experience with NFL Network, Cooking, DIY, Science, Sundance and much, much more! • 5 streams included Add up to 5 more • Cloud DVR 100 hours included • Video On Demand 6,000+ titles Available • Sports and Spanish language packages available • 100 hrs. Cloud DVR storage included (option to upgrade) −Use a streaming device (Apple®, Android™, Amazon Fire TV, etc.) or optional set top box rental −5 simultaneous streams included (option to upgrade) CONSTRUCTION 101 Locates Prior to construction beginning in a neighborhood, Colorado Utility Notification Call Center, commonly referred to as Colorado 811, is notified and locates are performed. This ensures our crews know what is below the ground before digging. You may see professional locator crews identifying utility lines in your neighborhood. Physical “locates” will either be water soluble (or water solvent) paint marks that wash off over time or flags in the ground. Water soluble paint usually dissolves within 6 weeks and solvent paint may take up to 5 months on average to dissolve. Please do not remove the markers from their locations. Locates flag may be in place for up to 30 days. If you are unsure if a locate flag has been in place for too long or for additional information, please call the Utility Notification Center of Colorado (1-800-922-1987) to see if it is safe to remove. Door Hanging and Construction Immediately following locates, crews will hang door tags on each home in your neighborhood. The door tag lets you know that Connexion crews will be in your neighborhood soon and provides a phone number to call if you have questions or concerns. Keep an eye out for one of these on your door! Fort Collins Connexion posts notifications on Nextdoor.com. You can sign up for this free service anytime at nextdoor.com. We also post tips for lawn maintenance after construction is finished and irrigation repair contact information if needed. Right of Way After locates and door hanging, crews will begin installing fiber pathways along existing public Rights of Way and utility easements using directional boring. These areas are designed to allow the City to build and maintain streets, curbs and gutters, storm sewers and underground utilities. A Right of Way may include curbs, sidewalks, and grass. All Fort Collins utilities run through these areas and the broadband network will be added to follow the same path. We understand that construction work may be disruptive and a potential inconvenience. Our goal throughout the entire construction process, is to be as minimally invasive as possible and return your property to its original state as quickly and efficiently as possible. CONNEXION QUARTERLY REPORT Restoration Following construction work, crews will restore landscaping and clean up after themselves when finished. If your lawn or sprinkler system is affected by construction, please call our construction help line at 970-674-7800 and we will take care of any resodding and/or sprinkler repair. If you have recently had sod replacement as a result of Connexion work, it’s important to follow these simple steps to ensure your new grass grows healthy and strong: Water daily for the next 10-14 days, (subject to weather). The area should be moist to a depth of ½” to 1” but do not let puddles form. Keep foot traffic to a minimum until the first mowing. Wait at least 14 days or until the new grass is at least 3” tall before mowing. If at any time you have questions or concerns regarding restoration, please call 970-674-7800. Homeowners Associations Some areas owned by a Homeowners Association (HOA) have private streets that do not have public Right of Way (ROW) access for our fiber optic network to be installed. We do require a Right of Way agreement with the HOA to ensure these areas receive service. If you are a neighborhood with private streets, please contact us so we can initiate a ROW agreement to ensure a timely buildout. Additionally some HOA’s have private irrigation systems are not registered with 811 and our crews have no way of knowing they exist in the Right of Way. By properly identifying and locating any private water lines before construction begins, we can avoid accidental damage, saving both the property owner and Connexion time and money. Please contact us directly at sales@fcconnexion.com. For more information, please visit our website at fcconnexion.com/hoa. 20-22125 *Does not apply to Bronze only package.For more information on fees, visit fcconnexion.com/taxes-fees. BRONZE 2 KWGN-TV (CW) 4 KCNC-TV (CBS) 5 KTVD - MyNetwork 6 KRMA-TV (PBS) 7 KMGH-TV (ABC) 8 Cozi TV 9 KUSA (NBC) 10 Poudre School District 11 Colorado State University 13 KDVR (Fox) 14 City of Fort Collins (FCTV) 16 KCNC - StartTV 18 KPXC (ION) 19 KMGH - Court TV Mystery 20 KMGH - Laff 22 City of Fort Collins Public Access 23 KPJR (TBN) 24 EWTN 25 INSP 26 KDVR - Antenna TV 27 KDVR - TBD 30 Heroes & Icons 31 Justice 32 KWGN - Charge 33 KWGN - Comet 34 KWGN - Court TV 35 Quest 36 ShopHQ 37 HSN 38 Jewelry Television 39 QVC 231 KDEN - Telemundo 234 TBN Salsa 235 Smile 236 Hillsong 237 Enlace 238 Positiv TV 246 KDEN – TeleXitos 247 KDEN – Coz TV SILVER Includes Bronze Channels, plus: 50 ESPN 51 ESPN2 55 Fox Sports 1 60 NBC Sports Network 66 The Golf Channel 67 Altitude Sports 1 (Available Fall 2020) 68 Altitude Sports 2 (Available Fall 2020) 69 ATT SportsNet (Available Fall 2020) 95 The Weather Channel 96 CNN 97 Fox News 98 Fox Business Network 99 Headline News (HLN) 100 CNBC 102 C-SPAN 103 C-SPAN 2 104 C-SPAN 3 105 MSNBC 125 Animal Planet 126 Discovery Channel 129 Food Network 131 HGTV 134 History Channel 135 The Learning Channel (TLC) 137 Travel Channel 138 National Geographic 139 Investigation Discovery 150 Disney Channel 154 Nickelodeon 174 A&E 175 AMC 176 BBC America 177 BET 178 Bravo 179 Cartoon Network 180 CMT 181 Comedy Central 183 E! 184 Freeform 185 FX 188 MTV 190 OWN 191 Oxygen 192 Syfy 193 TBS 194 TNT 195 truTV 196 TV Land 198 USA 199 VH1 201 WeTV 202 WGN America 212 Lifetime 213 Lifetime Movie Network 214 Paramount Network 215 TCM 226 FXX 227 Hallmark Channel 228 Hallmark Drama 229 Hallmark Movies and Mysteries GOLD Includes Bronze and Silver channels and Stingray Music*, plus: 52 ESPN Classic 53 ESPNNews 54 ESPNU 56 Fox Sports 2 61 NFL Network 63 Olympic Channel 106 BBC World News 127 Discovery Family 128 Discovery Life 130 Cooking Channel 132 DIY Network TV CHANNEL LINE UP(Continued on next page) 133 FYI 136 Destination America 140 Science Channel 141 American Heroes 142 Military History 143 National Geo Wild 151 Disney Jr. 152 Disney XD 153 Nick Jr. 155 Nicktoons 156 TeenNick 157 Nick 2 182 Crime & Investigation 186 Game Show Network 187 Logo 189 Ovation 197 TV One 200 Viceland 203 Fusion 210 IFC 211 Sundance 225 FXM 880 BET Jams 881 BET Soul 882 CMT Music 883 Great American Country 884 MTV Classic 885 MTV Tr3s 886 MTV2 887 MTVU 888 Nick Music STINGRAY MUSIC Available with Gold only 900 Adult Alternative 901 ALT Rock Classics 902 Americana 903 Bluegrass 904 Broadway 905 Chamber Music 906 Classic Masters 907 Classic R&B Soul 908 Classic Rock 909 Country Classics 910 Dance Clubbin 911 Easy Listening 912 Eclectic Electronic 913 Everything 80’s 914 Flashback 70’s 915 Folk Roots 916 Gospel 917 Groove Disco and Funk 918 Heavy Metal 919 Hip Hop 920 Hit List 921 Holiday Hits 922 Hot Country 923 Jammin 924 Jazz Masters 925 Jazz Now 926 Jukebox Oldies 927 Kids Stuff 928 Latino Tropica 929 Latino Urbana 930 Maximum Party 931 No Fences 932 Nothin but 90’s 933 Pop Adult 934 Pop Classics 935 Retro Latino 936 Rock 937 Rock Alternative 938 Rock En Espanol 939 Romance Latino 940 Smooth Jazz 941 Soul Storm 942 Swinging Standards 943 The Blues 944 The Chill Lounge 945 The Light 946 The Spa 947 Today’s Latin Pop 948 Urban Beats 949 Y2K PREMIUM CHANNELS 501 HBO 502 HBO 2 503 HBO Signature 504 HBO Family 505 HBO Latino 506 HBO Comedy 507 HBO Zone 508 Outer Max 509 Cinemax 510 More Max 511 Movie Max 512 Action Max 513 Thriller Max 514 Starz Encore Family 515 Starz Encore 516 Starz Encore Classic 517 Starz Encore Suspense 518 Starz Encore Westerns 519 Starz Encore Black 520 Starz Encore Action 521 Starz 522 Starz Edge 523 Starz in Black 524 Starz Cinema 525 Starz Kids & Family 526 Starz Comedy 527 Showtime 528 Showtime Next 529 Showtime 2 530 Showtime Beyond 531 Showtime Showcase 532 Showtime Women 533 Showtime Extreme 534 Showtime Family Zone 535 Flix 536 The Movie Channel 537 The Movie Channel Xtra SPORTS PACKAGE 57 Fox College Sports Atlantic 58 Fox College Sports Central 59 Fox College Sports Pacific 62 NFL RedZone 64 Outdoor Channel 65 Sportsman Channel SPANISH LANGUAGE PACKAGE 232 Nat Geo Mundo 233 Discovery Familia 239 Discovery en Espanol 240 History en Espanol 242 CNN en Espanol 243 ESPN Deportes 245 Universo NEED ASSISTANCE? WE’RE HERE TO HELP! PHONE TECHNICAL SUPPORT 970-207-7873 CUSTOMER SERVICE 970-212-2900 EMAIL TECHNICAL SUPPORT support@fcconnexion.com CUSTOMER SERVICE customercare@fcconnexion.com HOURS OF OPERATION TECHNICAL SUPPORT 24 hours/day, 7 days/week CUSTOMER SERVICE MONDAY-FRIDAY, 7:00A.M-7:00 P.M. SATURDAY, 8:00 A.M.-NOON SUNDAY, CLOSED TV CHANNEL LINE UP CONTINUED