HomeMy WebLinkAboutMemo - Mail Packet - 12/14/2021 - Memorandum From Amanda King And Carson Hamlin Re: Quarterly Cable Franchise And Peg Funding Update - Q3 2021MEMORANDUM
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Communications & Public Involvement
215 N. Mason St.
PO Box 580
Fort Collins, CO 80522
970.416.2209
fcgov.com
DATE:December 9, 2021
TO: Mayor and City Councilmembers
THROUGH: Kelly DiMartino, Interim City Manager
Tyler Marr, Assistant City Manager
FROM: Amanda King, Communications Director
Carson Hamlin, Video Production Manager
RE: Quarterly Cable Franchise and PEG Funding Update – Q3 2021
Background:The City has a non-exclusive franchise agreement with the local subsidiary of Comcast
Corporation. During the franchise renewal process, Council made a request for increased tracking and reporting
on compliance. Based on this request, quarterly reports will be shared and posted on the City’s franchise
webpage: http://www.fcgov.com/fctv/franchise.php.
Below is a summary of quarterly franchise and Public, Educational, Governmental (PEG) fees collected from
both Comcast and Connexion:
Revenue received –
Franchise Fees were under budget by 14.9% in Q3 and -16.2% YTD
PEG fees were down 22% in Q3 and -19.7% YTD
o Franchise fees are based off 5% of gross revenue.
o PEG fees are $0.75/cable subscriber.
Complaints-
Comcast reported zero complaints in Q3 2021.
The City received zero complaints in Q3 2021:
Comcast website check-
Limited Basic pricing could not be found on the Xfinity website.
The lowest price listed for TV only was $49.99
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Comcast Customer Service Center check -
Limited basic signage is posted at the customer service center.
Other updates –
Staff received the attached notice of Comcast Price Changes that will begin January 1, 2022.
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Amanda King
Subject:FW: Important InformationComcast Price Changes
From:Walker, Glenn <Glenn_Walker@comcast.com>
Sent:Tuesday, November 16, 2021 11:10 AM
To:Carson Hamlin <CHAMLIN@fcgov.com>;myersag@co.larimer.co.us;wlavanchy@timnathgov.com
Subject:[EXTERNAL] Important Price Changes
At Comcast, we are always committed to delivering the entertainment and services that matter most to our customers
in your community, as well as exciting experiences they find anywhere else. We are also focused on making our
network stronger in order to meet our current needs and future demands. As we continue to invest in our
network, products, and services, the cost of doing business rises. Rising programming costs, most notably for broadcast
TV and sports, continue to be the biggest factors driving price increases. While we absorb some of these costs, these fee
increases affect service pricing. As a result, starting January 1, 2022, prices for certain services and fees will be
increasing, including the Broadcast TV Fee.
Please see the Customer Notice below for more information.
Basic Services Current New
BroadcastTV Fee $18.15 $21.75
XfinityTVServices Current New
ChoiceTVSelect $30.00 $32.50
Choice TV Select with TV Box (Flex upgrade) $35.00 $40.00
Entertainment $15.00 $17.00
Sports &News $27.00 $30.00
ServicetoAdditionalTV $9.95 $7.50
XfinityTVEquipment Current New
TVBox $5.00 $7.50
TVAdapterfor PrimaryTV $5.00 $7.50
Should you have questions about these changes or if I can be of any further assistance, please feel free to contact me.
Sincerely,
Glenn Walker
Comcast Government Affairs Dept.
8000 E Iliff Ave
Denver, CO 80231