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Home My WebLink AboutAgenda - Mail Packet - 11/10/2020 - City Council Futures Committee Agenda - November 9, 2020 City Manager’s Office 300 Laporte Avenue PO Box 580 Fort Collins, CO 80522 970.221.6505 970.224.6107 - fax fcgov.com Futures Committee Agenda Monday, November 9, 4:00-6:00pm Zoom Webinar Meeting Please click the link below to join the webinar: https://zoom.us/j/93359867787 Or iPhone one-tap : US: +12532158782,,93359867787# or +13462487799,,93359867787# Or Telephone: Dial (for higher quality, dial a number based on your current location): US: +1 253 215 8782 or +1 346 248 7799 or +1 669 900 9128 or +1 301 715 8592 or +1 312 626 6799 or +1 646 558 8656 Webinar ID: 933 5986 7787 International numbers available: https://zoom.us/u/aEbZCeIGV For Technical Assistance please call: 970-221-6505 Chair Comments and Approval of October 12 Minutes: 4:00-4:15 Think Tank Item 7-2020 4:15- 4:45 Future of Leveraging Our Platform of Connexion Colman Keane, Broadband Executive Director Kevin Wilkins, Chief Information Officer, City of Fort Collins 4:45-5:15 Q & A 5:15-5:30 Bloomberg updates from the Mayor Unscheduled Items Changes in Service Delivery ** How to co-create in the midst of COVID-19** Slow Cities ** Design Thinking ** Livable Cities ** Future of Housing** City as a Platform ** Drones** Regionalism (Larimer/Weld county) University of the Future Futurists Cultural Heritage Learning Curiosity Mental Health Learning (knowledge and wisdom) Digital Equity Committee Members Mayor Wade Troxell (Chairperson) Councilmember Emily Gorgol Councilmember Julie Pignataro Staff Liaison: Jacqueline Kozak-Thiel, Chief Sustainability Officer Staff Support: Megan DeMasters, Specialist, Environmental Services **Committee Priority topic Think Tank Items 2020 1-2020 Becoming Fort Collins: Regenerative Approaches for Our Future 2-2020 The Future of Health Equity 3-2020 Voices of Youth 4-2020 The Future of Community Engagement 5-2020 Pragmatic and Visionary Approaches to Digital Inclusion 6-2020 The Impact of COVID- 19 and the New Normal of Work 7-2020 Future of Leveraging Our Platform of Connexion Think Tank Items 2019 1-2019 Future of Philanthropic Partnerships 2-2019 Polarities in data and smart cities: connectivity and privacy, big data and security 3-2019 The Future of Community Architecture 4-2019 The Future of Regional Transportation 5-2019 Future of a Mindful, Compassionate Fort Collins: Learnings from the Mindful Cities Initiative 6-2019 The Future of Libraries 1 MINUTES CITY OF FORT COLLINS FUTURES COMMITTEE MEETING Date: October 12, 2020 Location: Zoom Webinar Time: 4:00-6:00pm Committee Members Present: Mayor Wade Troxell Emily Gorgol City Staff: Jackie Kozak-Thiel, (Staff Liaison) Presenter: Jeanne Meister, Founding Partner, Future Workplace Additional Staff present: Keli DiMartino, City Manager’s Office Teresa Roche, Human Resources Colman Keane, Connexion, Theresa Connor, Utilities Caryn Champine, PDT Carrie Daggett, City Attorney’s Office Sarah Meline, Environmental Services Keen Garbiso, Human Resources Honore Depew, City Manager’s Office Lori Wiggins, Human Resources Lynn Sanchez, Human Resources Nina Bodenhamer, City Give Melina Dempsey, FCMoves Monica Baucke, Human Resources SeonAh Kendall, Sustainability Services Area Jamie Heckman, Human Resources Tania Pieper, Human Resources Aaron Iverson, FCMoves Angie Rhodes, Human Resources Christine Arnott, FCMoves Danny Nelson, Human Resources Doreen Kemp, Human Resources Emily Pearson, Human Resources Karen Burke, Human Resources Community members: Kevin Jones, FC Chamber RA, community member Steve, community member 2 Gavin Kaszynski, community member Meeting called to order at 4:05 pm Approval of Minutes: Emily moved to approve September 13 minutes. Mayor Troxell seconded. Motion passed unanimously. 2-0-1. Chairman Comments: None Summary • Discussion begins with examining the rate of change in the workplace from 2010 to 2020, key trends and the continued need to adapt • Life-long learning is part of the fabric of the City organization and why the committee exists • Connecting back to the presentation in January by Josie Plaut on Becoming Fort Collins, one of Fort Collins essence characteristics is that we are learning broadcaster o Think about what this means for us as a community and the Future of Work • Consider the importance of artificial intelligence (AI) and humanity working side by side o How will AI affect jobs and the human workplace • COVID is an accelerator for the future of work and is also accelerating and highlighting disparities in the community • Growth mindset of 2020 is part of individual resilience and community resilience in Fort Collins • Consider who are the leaders in the transition towards the new workplace and make sure that they are leading with authenticity, courage and empathy Think Tank Item 6-2020: The Impact of COVID-19 and the New Normal of Work • Jeanne begins by congratulating the City for being recognized as one of the most livable Cities • Book called “The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today” is having its 10 year anniversary and there is a chapter called “20 predictions for the 2020 workplace” o Poll on where the group was in 2010 o 20 predictions for the 2020 workplace are discussed and group identifies 3 top predictions that resonate with them: ▪ Mobile device has become office classroom and concierge ▪ Diversity will be a business issue rather than a human resource issue ▪ Work-life flexibility • Discussion on how other chapters of the book discuss how major natural disasters, climate change and pandemics could result in more changes to the 2020 workplace • Jeanne moves into a discussion of top 5 predictions she still finds relevant today o Life -long learning will be a business requirement ▪ 47% of US jobs face automation over the next 20 years—this will result in a new normal and blended workforce with humans working with AI ▪ Technology is now so important in any of the work that we do. Machines and automation still allow us to be more human ▪ Technical, cognitive, and human skills are necessary to thrive 3 ▪ Consider how the City can play a role in promoting technical, cognitive, and human skills at the K-12 level o Mobile device is classroom and office o Web commuters (gig workers) will increase o “2020 mindset” required for a networked world ▪ Focusing on growth mindset—what we continue to see it isn’t about acquiring new skills, knowledge and capabilities but it is now about a mindset change o Diversity and Inclusion is a business not an HR issue ▪ Mobile devices outpace the number of people o Diversity & Inclusion Is Business Issue Not an HR Issue • More than ever there is a need for human skills. The top 5 identified are: o Creativity o Persuasion o Adaptability o Emotional Intelligence o Collaboration • Starting to see focus on how to spark curiosity—this leads to development of even greater human skills • Jeanne moves the conversation to discuss the 5 themes from Virtual Future Workplace Summit and COVID as an accelerator o Worker wellbeing ▪ Worker wellbeing is less about a series of perks and is becoming more of a strategy for the organization ▪ Need to do a better job looking at the whole person when we think about wellbeing ▪ Also need to consider how the City organization can look at and foster community wellbeing and resilience o Remote working ▪ COVID has resulted in many people working from home and many companies and organizations will continue remote work until at least July 2021 or even January 2022 ▪ Implications of remote work include: • Continued focus on building digital literacy • Focus on leaders to inspire and lead remote teams o Focus on leading with trust o Remote work can lead to more communication o This is the new normal and maybe the next normal which will require more transparency • Consider how best to promote team members’ wellbeing about o Digital transformation—there will be new policies for the ethical and transparent use of data ▪ City governments may be called upon to disclose how you plan on using data just as companies have had to do o Virtual learning ▪ Upskilling is moving from instructor led to virtual instructor led 4 o Agile work practices—consider how the role of the office is changing ▪ Trend for the future is that the physical office space may be optional ▪ Even when it is safe to return to the office, we may not see people in the office 5 days a week ▪ It is important to set our own rhythm for workflow • Jeanne closes with themes related to the new Workplace o Authenticity o Courage o Having a vision for how to lead in this new normal for work Comments/Q&A: • Virtual learning is so important and very present—it is putting additional responsibilities for family members to be at home and it has challenges • Jeanne asks the Committee what fears they have related to the Future workplace o There is a fear of how many people may be left behind. COVID is an accelerator for many trends and it may not be possible for all members of the community to take part in this new normal o Question of how to ensure people are not left behind and how to best close the gap? ▪ Focus has been on the digital divide and how to bridge that divide • An empathetic approach to leadership is critical o Walk in the shoes of team members to see and understand the many demands on them o Provide new resources for remote workers o Leadership needs to look at whole person and total rewards • Recognize that some community members may be having a difficult time due to challenging home environments o There are challenges to social distancing and lack of human interaction because of COVID o The Virtue Visit: The City has used some CARES dollars to pilot a program provide electronic devices to senior community members so that they can connect digitally with family members and community • As work rhythm changes, there is a need to consider how to adapt days and times that services to the community are provided. COVID-related changes to rhythm include: o Seeing less use of public transportation o Increase in drive thru lines • While we are getting more efficient in this new workplace, still working on building the relationship-based interactions that lead to process improvements. • Continue to see a deep appreciation for City leadership and how it has adapted Bloomberg updates from the Mayor • Bloomberg News writer Frank Barry is writing a piece on the Lincoln Highway • Asks that if anyone has additional information on highway in Fort Collins please share with the Mayor Additional Discussion: None Meeting adjourned by Mayor Troxell at 5:50pm