HomeMy WebLinkAboutMemo - Mail Packet - 8/25/2020 - Information From Darin Atteberry Regarding Csu Social Norming Task Force - Facial Coverings, Etc.From: Raza,Ali <Ali.Raza@colostate.edu>
Sent: Thursday, August 6, 2020 9:41 AM
Cc: Raza,Ali <Ali.Raza@colostate.edu>; Alvarado,Tyler
<Tyler.Alvarado2@colostate.edu>
Subject: Social Norming Task Force Follow-Up
Dear Campus Partners,
We hope this message finds you well. Thank you for your patience as we navigate the best
approach to disseminating information related to our social norming campaign. As a reminder, the
charge of our Social Norming Task Force is to create a social norming campaign to help students’
transition and embrace the expectations of a “new normal” on campus. We are developing direct and
indirect messaging and educational interactions that promote behavior change in alignment with
guidelines from CSU Health Network, Larimer County Public Health, and CDC. The theme we are
centering this campaign on is: Rams Take Care; Rams Take Action.
Many of you have requested items to distribute in your respective areas. These items will include masks,
hand sanitizer (1.8 oz), and 3” stickers supporting the campaign. If you are still interested, please let us
know and we can discuss how best to get those items to you once they arrive.
Additionally, we wanted to provide you a talking points summary (see attached) to review and an
opportunity to gather with us to discuss what the social norming campaign messaging is, why we have
decided on this messaging, and how you can train those students you are in regular, direct contact with
in your areas. Currently, we are offering two opportunities to connect with us:
Monday, August 10 – 2:00 pm MT (Microsoft Teams)
Tuesday, August 11 – 3:00 pm MT (Microsoft Teams)
For a campaign of this magnitude to be effective, we would like as much participation as possible. Please
review the talking points and come prepared with any questions that you may have.
Thank you for your support in advancing the social norming campaign to ensure a healthy campus
environment for the CSU community. If you have any questions or thoughts, please do not hesitate to
reach out.
Best,
Education and Program Implementation Subcommittee
Social Norming Task Force
ALI RAZA
Pronouns: He / Him / His
Assistant Director, Involvement
STUDENT LEADERSHIP, INVOLVEMENT, & COMMUNITY ENGAGEMENT
at the Lory Student Center
Learner | Achiever | Developer | Includer | Positivity
OFFICE 970-491-3946
August 20, 2020
TO: Mayor & City Council
FROM: Darin Atteberry
FYI /sek
CELL 281-691-0066
EMAIL ali.raza@colostate.edu
WEBSITE https://lsc.colostate.edu/slice/
Colorado State University
Social Norming Task Force Summary Information
Fall 2020
This memo serves as a summary of the work from the CSU Social Norming Task Force, a subcommittee
of the CSU Student Life Continuity and Recovery Work Group. To support the reopening of campus and
the start of in-person classes, the Social Norming Task Force developed a social marketing campaign to
launch in August 2020. The purpose of the campaign is to encourage students to practice 5
preventative health behaviors to slow the spread of COVID -19 and for students to embrace these
behaviors as the new normal on campus. These efforts were informed by the results of a survey sent
to 5,000 current CSU students to gauge their behav iors, perceptions and motivations. This campaign
is one strategy amongst many at CSU demonstrating public health guidance, marketing public health
norms and addressing student behavior based on data specific to CSU. Information for faculty and staff
is addressed through other venues and this student-focused campaign lays a foundation for faculty and
staff.
Charge:
The amended charge from Dr. Blanche Hughes and Dr. Karen Estlund is below:
• Create a social norming campaign to help students' transition and embrace the expectations of a
“new normal” on campus.
• Partner with Health Network and other offices to develop and maintain direct and indirect
messaging and educational interactions that promote behavior change in alignment with
guidelines from CSU Health Network, Larimer County Public Health, and CDC.
• Develop and implement an intentional, structured, and scaffolded communication strategy
attending to equity and psychological impacts of communication on institutionally underserved
populations.
Guiding Principles:
• Commitment to Holistically Supporting Students
• Commitment to Equity and Excellence
• Basic Needs, Health and Well-Being Must be Addressed in a Learning Environment
• Value Students and Empower them to have Direction over their Activities
Social Norming Committee Members:
• Katie Abrams: Journalism and Media
Communication faculty
• Tyler Alvarado: University Housing
• Gaby Brown: Student - ASCSU
• Craig Chesson: VPSA
• Jeni Cross: Sociology faculty
• Jody Donovan: VPSA
• Jess Dyrdhal: SLiCE
• Helena Gardner: University Housing
• Laura Giles: Housing and Dining
Services
• Joe Giordano: Public Relations
• Kate Hagdorn: Health Network
• Tracy Hutton: Human Resources
• Keith Lopez: Orientation and Transition
Programs
• Kim Mbadinga-Nzamba: Student Athlete
Support Services
• Dave McKelfresh: VPSA
• Linds McKittrick: VPSA
• Tonie Miyamoto: Housing and Dining
Services/VPSA
• Gina Mohr: Marketing faculty
• Pamela Norris: SLiCE
• Kyle Oldham: Housing and Dining
Services
• Eric Ray: Human Resources
• Ali Raza: SLiCE
• Nathaniel Riggs: Human Development
and Family Studies faculty
• Colleen Rodriguez: Creative Services
• Lindsay Sell: Fraternity & Sorority Life
• Kathy Sisneros: VPSA
• Jasper Sloss: Student - RHA
• Kerry Wenzler: Orientation and
Transition Programs
• Elizabeth Williams: Communication
Studies faculty
Brief Description of Social Norming:
From a sociological perspective, social norms are informal understandings that govern the behavior of
members of a society. According to the psychological definition of social norms' behavioral component,
norms have two dimensions: how much a behavior is exhibited, and how much the group approves of
that behavior. Social norms define behaviors we want students to do and are rooted in data from our
specific university context. It is not policy or accountability, rather social norming has been
demonstrated to produce behavior changes through peer influences.
Key Behaviors
1. Wear a mask or face covering over mouth and nose
2. Keep 6 feet of distance between yourself and others
3. Wash hands frequently with soap and water for at least 20 seconds, or use alcohol-based hand
sanitizer
4. Stay home if you are experiencing flu-like symptoms, have a fever or if you know you have been
exposed to someone who has COVID-19
5. Avoid large gatherings/do not congregate
Data Collection:
The CSU Student Social Norming Survey was administered July 2 through July 13, 2020 to a random
sample of 5000 new and current CSU undergraduate and graduate students. A total of 1,569 students
responded for a 31% response rate. The Social Norming Survey was designed by the Social Norming Data
Gathering subgroup to help the CSU Social Norming Task Force understand how CSU students felt about
five key behaviors to reduce the spread of COVID-19.
Most CSU students are motivated to practice key behaviors to ensure the safety of the CSU
community.
Students completely or mostly agreed that they were motivated to practice key behaviors (physical
distancing, wearing a face covering, hand washing, using hand sanitizer, staying home when sick,
avoiding large gatherings) to ensure the safety of the CSU community (86.8%).
Yet there are differences regarding how students feel about each key behavior
• 95.1% of students completely or mostly agree that “staying at home when you are sick can
reduce the spread of COVID-19.”
• 87.4% of students completely or mostly agree that “hand washing can reduce the spread of
COVID-19.”
• 76.4% of students completely or mostly agree that “physical distancing can reduce the spread
of COVID-19.”
• 72% of students completely or mostly agree that “wearing a face covering can reduce the
spread of COVID-19.”
• 71.8% of students completely or mostly agree that “using sanitizer can reduce the spread of
COVID-19.”
• 70.1% of students completely or mostly agree that “avoiding gatherings can reduce the spread
of COVID-19.”
Practicing Behaviors
• 83.3% of students indicate that they practice these behaviors so they don’t get COVID-19.
• 90.7% of students indicate that they practice these behaviors so they don’t spread COVID-19.
Student Worries
• 54.9% of students are worried about spreading COVID-19 to members of the CSU community
when they return to campus.
• 58.9% of students are worried about getting COVID-19 when they return to campus.
• 75.4% of students are worried about spreading COVID-19 to members of their family and loved
ones.
Behaviors Should Be Encouraged
• 86.5% of students completely or somewhat agree that these behaviors should be encouraged by
the CSU student community.
• 82% of students completely or somewhat agree that these behaviors should be encouraged by
the CSU administration.
• 77.5% of students completely or somewhat agree that these behaviors should be encouraged by
the CSU faculty.
Motivations
• 86.8% of students completely or somewhat agree that they are motivated to practice these
behaviors to ensure the safety of the CSU community.
• 83.2% of students completely or somewhat agree that they are motivated to practice these
behaviors to allow for as many in-person classes/activities as possible.
A brief marketing survey was sent to CSU students to test potential campaign messages. 249 responses
were received across all class levels and students on and off campus. Based on survey data, including
qualitative student feedback, the campaign message “Rams Take care; Rams Take Action” was selected
over “Rams Take Care of Rams.” Students preferred “Rams Take Care; Rams Take Action” because it
moves beyond the behavior to action-oriented steps to protect Rams and non-Rams, including family
and community members.
Note: Although “Together, we can slow the spread and remain on campus.” received the most student
votes, the committee decided to move forward with the simpler and more direct version of “Together,
we can slow the spread of COVID-19.” In the qualitative feedback, many students shared that remaining
on campus was not their key motivation for practicing these health behaviors.
Marketing Plan Summary:
The campaign is structured as five phases of two-week runs, starting move-in week going to Fall Break.
The message focus for phases 4 and 5 can be determined after the semester begins, which allows us to
be adaptable to campus needs and priorities as they develop.
Phase Dates Message Focus
Phase 1: Move-In/Start of Classes Week of Aug. 17
Week of Aug. 24
Masks/Face Coverings
Phase 2: Pre/Post Labor Day Week of Aug. 31
Week of Sept. 7
Avoid large gatherings
Phase 3: Late Sept/early Oct (potentially
start of colder weather/cold & flu season)
Week of Sept. 28
Week of Oct. 5
Stay home if you are sick/TBD
Phase 4: Late Oct. (leading up to
Halloween)
Week of Oct. 19
Week of Oct. 26
Avoid large gatherings/TBD
Phase 5: 2 weeks prior to Fall Break travel Week of Nov. 9
Week of Nov. 16
TBD
Communication Tactics:
A variety of communication strategies will be employed including, posters, digital signs, Collegian
advertising, social media, public relations, such as SOURCE, and schwag giveaways (branded masks and
hand sanitizers). A web page about the campaign will be added to recovery.colostate.edu that will
contain student survey results and more information about social norming. Based on feedback, Cam the
Ram is used as the central figure in the design of campaign materials. Finalized design(s) will be shared
once approved.
Program Implementation:
Our goal is to move beyond marketing and to engage students in the data and messaging. Our plan is to
engage many student groups and organizations including, but not limited to, Presidential Ambassadors,
CREWS, ASCSU, Admissions Ambassadors, Residence Hall Association, student councils in the colleges,
student athletes, Fraternity and Sorority Life, SLiCE, and Ram Welcome.
Student leaders will be educated and become peer health ambassadors to amplify the 5 key behaviors
among their respective populations. Positive reinforcement/rewards will be used to recognize adoption
of the 5 key behaviors. Trainings for student employees will take place prior to the semester beginning
and throughout the first month of school.
Program Evaluation:
The Social Norming Data subcommittee is developing a multi-phase evaluation of the campaign,
including surveys and focus groups.