HomeMy WebLinkAboutMemo - Read Before Packet - 8/11/2020 - Memorandum From Delynn Coldiron Re: Planning & Zoning Board Applicants Recommended For Interview
City Clerk
300 LaPorte Avenue
PO Box 580
Fort Collins, CO 80522
970.221.6515
970.221.6295 - fax
fcgov.com
MEMORANDUM
DATE: August 11, 2020
TO: Mayor Troxell and City Councilmembers
THRU: Darin Atteberry, City Manager
Kelly DiMartino, Deputy City Manager
FROM: Delynn Coldiron, City Clerk
RE: Planning & Zoning Board Applicants Recommended for Interview
This memo provides the consolidated list of Planning & Zoning Board applicants recommended
for interview by Councilmember Cunniff and Mayor Troxell. Here is the list:
Lori Brunswig
Kathryn Dubiel
Mary Grant
Sara Jeanes
Ryan McBreen
Mistene Nugent
Emily Peddicord
Patrick Rowe
Joe Rowen
Ted Shepard
Rena Trujillo
I have also attached the resume of applicant Jerry Gavaldon. The online information was
amended on August 7, 2020 to include this; however, this was after Council packets had been
distributed. I wanted to make sure that all Councilmembers were provided with this information.
DocuSign Envelope ID: 6FEDC0C8-7E96-4A6C-B923-3A1B674C16C8
RESUME
JERRY GAVALDON
CAREER OBJECTIVE
To become associated with a challenging profession and dynamic strategic company where I can apply my
quality process knowledge, testing expertise and can be a major contributor in helping the organization
meet/exceed their goals in the market place. I am an energetic, self-motivated, committed individual who
thrives on new, exciting, complex challenges and opportunities.
EMPLOYMENT HISTORY
7/2003 Current Real Estate Broker, Gavaldon Real Estate, Fort Collins, CO
• Owner Broker for Residential and Commercial sales
9/2017 — Current Spectra Food Service, Concessions Supervisor at the Budweiser Events Center
and associate facilities, Loveland, Colorado
6/2017 — 09/2017 Levy Premium Food Service, Concessions Supervisor at the University of
Colorado, Boulder, Colorado
12/2015—2/2017 Rise Broadband, Loveland Colorado
• Escalation Representative, Handle all Escalations for corporation. Verbal and written escalations
from BBB, FCC, VIPmail box, Websites, Social Media and from other sources.
• Develop written process documentation, flow chaffing, date collection, analysis and presentation
for upper management, peers and others in the call center.
5/2014 — 09/2015 Levy Premium Food Service, Concessions Supervisor at the University of
Colorado, Boulder, Colorado
General Supervision of Stand help, Stand/Supervisor and logistics for events at the Coors
Event Center and Folsom Stadium.
6/2014—10/2014 Pelco by Schneider Electric through Volt Temporary Services, QA Engineer
(Test) Fort Collins, Co
• QA Engineer. Security camera software testing.
• Used JIRA for Bug logging, WireShark and test management with implementation of new
applications and processes.
• Business support for production releases of firmware and software builds.
• Ran customer requests for issues in the field by testing for defect reproduction and solutions
verification by the developer and management.
• Wrote test procedures for new security camera.
• Participated in daily and weekly test meetings for status and new updates.
2/2014 - 5/2014 QA Tester for Integware through Manpower, Fort Collins, Co
QA Test Engineer. Manual QA testing of software for medical manufacturer.
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• Defect management with retesting.
• Document review and updating.
• Updating testing based on new builds from development and verification.
• Participated in daily and weekly test meetings for status and new updates. Used JIRA for
Bug logging and test management with implementation of new applications and processes.
4/2012—1/2014 Temp Services through Apple One and Elwood Staffing for
OtterBox, Factual Data and Xerox. Fort Collins, Loveland and Greeley, Co
Call Center Representative for customer care support for phone cases and credit information
for customers.
Used tools like Sugar and WFM and User interface tools for call center notes and
documenting activities for calls.
9/2006 - 3/2012 Tiaa-Cref, Denver, Co Business Consultant, Testing/QA Consultant
Business Integration Consultant QA Software. QA software testing, HPQC (QTP) and
implementation of new applications and processes. Business support for IT related businesses.
PRODUCTION OA TESTING & APPLICATIONS IMPLEMENTATION
A. Mentor and Q/A reviewer for new hires prior to release to Individual
Consultant role.
B. Project Test lead for Consolidated Statements testing and verification.
C. Business Integration and Testing Support consulting and project
management . Tested current/new process applications, website, business
representative for testing, defect logging, review and resolution. Reviewed
project documentation, process implementation and testing coverage.
E. Defect Management: HP Quality Center (HPQTP) for Defect/Bug
Management. System for logging defects/bugs for IT developers to
research and resolve. Also used for historical tracking of defect/bug trends,
root cause analysis, Defect Risk Reviews, query and repository for all
defects/bugs.
F. HP Quality Center (1--IPQTP), user, Subject Matter Expert as test lead for
my team. Trained users how to enter and log defects to HPQTP. Reviewed
defects for accuracy and completeness. Updated information and ensured
resolution was completed after retest.
G. Business subject matter expert on financial services and processes for
Tiaa-Cref. Ensure compliance with established processes.
H. Process Improvement: Worked with management to develop effective
ways to increase system reliability and quality of the Tiaa-Cref Software
products and services. This included with working with users so to better
understand their needs.
I. Siebel Application user as a financial consultant for testing and
implementation for new enhancements-
J. Test Cases: Wrote and executed functional, system, website and
usability/compatibility test plans and test cases for Internal and External
Applications. Created, executed and maintained simple & complex test
cases.
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K. Black Box Testing for the internal, website with coordinated testing with
application developers who conducted White Box Testing to ensure
complete seamless testing with no defects and or disconnects.
L. Reviewed and provided input on the accuracy, clarity and testability of
requirement documentation. Wrote user documentation for application
and conducted training for users and training/development.
M. Test Plans: Wrote and executed test plans, verifying accuracy of
engineering analysis and execution results. Provided signoffs on
successful completion of testing and UAT (User Acceptance Test)
checkouts.
N. Defect Resolution: Isolated software problems and wrote clear and
detailed defect reports and assisted development with defect reproduction.
O. Validated issues reported as fixed. Worked with IT on retesting of defect
and provided approval and signoff.
P. Provided communication for issues and resolution to team and
management.
Q. MS project user for various projects that I was responsible for delivery.
Registered Financial Consultant (Series 6, 63, Colo Life and Health and US 50 states and
DC) assisting Participants and Financial Advisors on accounts.
Mentor and Project Test Lead for client statement testing and verification. Project
Management for new products and business applications.
10/2005 9/2006 AIM Investments, Denver, CO Inbound Call Center Registered Representative
(Series 6) for assisting clients and brokers.
2002 - 2003 HEWLETT- PACKARD COMPANY
Operation Support Engineer (OSE) for the Microsoft and Enabling Services, Project management,
analysis, and consulting for the management team.
2001 – 2002 HEWLETT PACKARD COMPANY, Loveland Storage Solutions
Call Center
Outsourcing and management of HP Tape Storage calls by 3rd party company.
Project management for service delivery for new programs and processes for Stream Call Center
out sourcing tools and support.
1999 – 2001 HEWLETT PACKARD COMPANY, Loveland Customer Care Call
Center
24x7 and day SAN/NAS, Net Server, Mobile Computing, Unix Workstation and Business Desktop
Process Supervisor
Supervision for Online support agents. Developed and deliver 24 x 7 processes.
Project Management for 24x7 coverage program.
On Duty Management Support for Escalations for the businesses.
1989 - 1999 HEWLETT PACKARD COMPANY, Integrated Circuits (1/Cs)
Test and Assembly Process Supervisor: Production Test/Assembly shift operations, Q/A
Documentation Specialists, and Hardware Support/Maintenance Technicians
Management: Test/Assembly, Flip Chip, Wafer Bump, Q/A, and Documentation.
Project Management: Quality/New Process implementation: 24 x 7 Shift work programs, Diversity,
Health Break Program, Q/A Outgoing Quality Verification System (OQV) (QTP), Process
Improvement Programs and Visual Work Place (SS).
1978 - 1989 HEWLETT PACKARD COMPANY, Fort Collins/Gree1ey CO
Traffic/Logistics for Domestic and International Distribution
Production: Assembly, Fabrication, Receiving, Stores, and Material Handling
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1980 - 1990 COLORADO STATE UNIVERSITY, Fort Collins, CO
Director of Concessions: Hughes Stadium & Moby Arena
Overall Concessions management and operations
Procurement: Supplier & Subcontractor Management
General Accounting, Financial Reporting & Personnel Administration:
Ushers/Security and Parking Management for C.S.U. home athletic events
EDUCATION
2003 - 2003 EMPIRE REAL ESTATE EDUCATION, Fort Collins, CO
- Colorado Real Estate Brokers Certificate and Broker's License
1993 - 1995 COLORADO STATE UNIVERSITY, Fort Collins, CO
- Masters of Business Administration (MBA), Emphasis in Accounting,
Financial Analysis and Reporting, Manufacturing, and Marketing.
1973 - 1978 COLORADO STATE UNIVERSITY, Fort Collins, CO
- Bachelor of Arts Degree (BA) in Political Science
- State of Colorado Secondary Education Teaching Certification
CALL CENTER [CONCESSIONS MANAGEMENT
Hewlett Packard Company:
A. 24X7 Production/Ca11 Center Management. Includes all facets of
management, escalation focus and resolution
B. Multi Operation Production, IC Testing and Assembly
C. Multi Product Call Center Management. Net Servers, Desktop, Mobile
Computing, SAN/NAS and Escalation Management.
D. Project Management for new services and processes for call center
support.
Concessions Management:
A. 33 plus years proven experience in the Concessions Management industry
B. Awards: Director of Concessions award for successful sales goal 1980.
Award for Coors for highest yield average of 98.5% from keg beer 1988,
and CSU Athletic Concessions Director of the year 1990. Initiated and
implemented having fun and being safe with beer at CSU home football
games in 1986, still being used in 2013.
C. Consultant for Concession systems design. Poudre School District, City
of Fort Collins and Colorado State University.
D. Area Concessions Supervisor for Coors Event Center and Folsom
Stadium at CU Athletic and Special Events through Levy Premium
Services.
E. Concessions Supervisor, Spectra Hospitality, Loveland Budweiser Events
Center. Area and complex supervisor for concessions for setup, events
and post events closeup.
CIVIC and VOLUNTEERING SERVICES
• Stonehenge Communication Association. Board President 2013
- Current.
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• City of Fort Collins Transportation Board Member 2019 –
Current.
• City of Fort Collins BAC liaison from the Transportation Board
2019 – Current
• City of Fort Collins Planning & Zoning Board. 1996 – 2005,
Member, Chair (2 years), Vice Chair (2 Years)
• Fort Collins Board of Realtors, Gov’t Affairs Committee, 2019
– Current. Instructor, HOA and Metro Districts Class. This is
the first class in the State of Colorado that is being offered.
Professional References
A. Scott Maxwell Tiaa-Cref 1-720-883-3997
B. Ann Freedman Tiaa-Cref 1-617-759-
3093
C. David Helzer Schneider Electric 1-970-282-
1923
D. Richard T Callan Colorado State U. 1-970-491-
0491
E. Lupe Salazar Colorado State U.
1-970-491-
1476
DocuSign Envelope ID: 6FEDC0C8-7E96-4A6C-B923-3A1B674C16C8