HomeMy WebLinkAboutMemo - Mail Packet - 9/10/2019 - Memorandum From Mark Kempton And Carol Webb Re: 2018 Drinking Water Consumer Confidence Report And 2018 Drinking Water Quality Policy Annual ReportUtilities
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700 Wood Street
PO Box 580
Fort Collins, CO 80522
970.221.6700
970.221.6619 – fax
970.224.6003 – TDD
utilities@fcgov.com
fcgov.com/utilities
M E M O R A N D U M
DATE:
TO:
FROM:
THRU:
RE:
August 29, 2019
Mayor Troxell and Councilmembers
Mark Kempton P.E., Director, Plant Operations
Carol Webb, Deputy Director, Utilities - Water Resources and Treatment Operations
Darin Atteberry, City Manager
Jeff Mihelich, Deputy City Manager
Kevin R. Gertig, Utilities Executive Director
2018 Drinking Water Consumer Confidence Report and
2018 Drinking Water Quality Policy Annual Report
Federal and state regulations require drinking water providers to deliver an annual Drinking
Water Quality Report to their customers. The City’s Drinking Water Quality Policy also
requires Utilities to provide a separate report of the actions taken in support of the Policy.
We are pleased to submit both of these drinking water reports for the 2018 data year to the
Mayor, City Council, and the Water Board.
Please contact us if you need additional information or have comments or questions.
CC: Water Board
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Para más información de este informe de su cualidad de agua potable en español, llame Fort Collins Utiliites a 970-212-2900,
V/TDD: 711 o mande preguntas en español a utilities@fcgov.com.
2018 WATER QUALITY REPORT
Auxiliary aids and services are available for persons with disabilities. V/TDD 711. Esta información puede ser traducida, sin costo para usted. 05/2019 19-21144
Utilities
Fort Collins Utilities remains
committed to delivering
high-quality drinking water
and meeting the challenges of
source water protection, water
conservation and community
education.
Learn where your drinking
water comes from and how it
compares to federal standards.
CONTINUING OUR
COMMITMENT
Cache la Poudre River below Poudre Falls in early summer
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MICROBIAL
CONTAMINANTS
INORGANIC
CONTAMINANTS
ORGANIC CHEMICAL
CONTAMINANTS
RADIOACTIVE
CONTAMINANTS
CRYPTOSPORIDIUM
AND GIARDIA
CHLORINE
PROTECTING AND TREATING SOURCE WATER
Utilities collaborates with local drinking water providers and other
water stakeholders to monitor water quality trends in the Poudre
River, Big Thompson River and Horsetooth Reservoir.
X Monitoring includes 25+ different chemicals, physical and
microbiological contaminants at 35 locations throughout
our source watersheds.
Utilities Water Treatment Facility collected and received
approximately 5,000 samples and performed more than
90,000 water quality-related analyses.
To ensure tap water is safe to drink, the Colorado
Department of Public Health and Environment (CDPHE)
regulates the amount of contaminants in drinking water.
Utilities adds fluoride to the water, resulting in levels that range from 0.60 to 0.75
milligrams of fluoride per liter of treated water based on recommendations from
CDPHE. Naturally occurring fluoride levels are 0.15 milligrams per liter.
TEST RESULTS
FLUORIDATION
LEAD IN DRINKING WATER
Since 1984, eight years before EPA began regulating lead
in drinking water, Utilities has used best management
practices to provide conditions that keep lead levels low in
our finished drinking water.
CDPHE – Colorado Department of Public Health and Environment | EPA – Environmental Protection Agency | Auxiliary aids and services are available for persons with disabilities. V/TDD
711. Esta información puede ser traducida, sin costo para usted.
04/2019 19-21061
COMMUNITY PARTICIPATION
Community members are welcome to attend Utilities’
Water Board meetings, a citizen committee that
advises City Council on matters of policy and budget.
FOR MORE INFORMATION
fcgov.com/WaterQualityReport2018
970-212-2900
utilities@fcgov.com
2018 WATER QUALITY REPORT
Utilities also monitors lead levels in the drinking water
of a representative number of homes. These tests have
shown the level of lead in our drinking water to be
substantially below EPA’s action level.
Utilities
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Learn more about our Watershed Program and source water monitoring efforts, including
seasonal updates, annual and five-year reports at fcgov.com/source-water-monitoring.
post-fire soil erosion. Heavy debris flowing from
an unnamed tributary into the Munroe Tunnel Inlet
following the High Park Fire completely clogged
the tunnel. The water supply was interrupted,
and infrastructure was damaged. The area
was identified as a high priority for restoration
following the fire due to its instability and risk
for additional erosion. In 2012, CPRW began a
multi-year project with Fort Collins Utilities and
other partners to stabilize the area. The project
is slated for completion in spring of 2019.
Several forest thinning projects have been
successfully completed outside of the burn
area to reduce fuels loads and mitigate the
future risk of large, high-severity wildfires that
could impact our source water quality.
The 2017 Elkhorn Creek Forest Health Initiative
is a great example of a collaborative project that
reduced fuels in a priority area of the Poudre River.
The project was completed using funding, labor
and equipment from more than a dozen partners,
including Fort Collins Utilities. Wildfire risk was
significantly reduced with treatments that included:
• hand thinning
• piling and burning
• mechanical treatment
• prescribed fire
The successes of this project provided an
implementation template that will be used
at a larger scale throughout 2019.
An abandoned mine inventory and assessment
(SWPP, Appendix H) was completed in September
2016 to determine whether heavy metals from these
sites are a risk to our source water in the Poudre
River. The study concluded that there is no known
mine drainage to the Poudre River or its tributaries,
which was consistent with metals data from routine
Poudre River monitoring from 2008-2016. Fort
Collins’ water supplies are currently considered at low
risk of contamination from historical mining activities.
Our drinking water supply comes from two
sources: the upper Cache la Poudre River
(Poudre River) and Horsetooth Reservoir.
Poudre River water originates as rain and
snow in the mountains on the eastern slope
of the Continental Divide, northwest of Fort
Collins. Horsetooth water is delivered from the
Colorado River Basin on the western slope via
the Colorado-Big Thompson Water Project.
Source Water Quality Monitoring
Utilities’ Watershed Program collaborates with
local drinking water providers and stakeholders to
monitor water quality trends in the Poudre River,
Big Thompson River and Horsetooth Reservoir.
Monitoring includes 25+ different chemical,
physical and microbiological contaminants at
35 locations throughout our source watersheds.
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Our Water Treatment Facility produces nearly
all the water it distributes. However, customers
may occasionally receive a blend of water treated
by Utilities and the Soldier Canyon Filter Plant
(SCFP). Both treatment facilities use Horsetooth
Reservoir and the Cache la Poudre River as sources
of water. The SCFP is owned by Soldier Canyon
Water Treatment Authority. To determine your
water provider, view an interactive map of water
districts in Fort Collins and surrounding areas.
The monitoring results shown here are representative
of water treated by Utilities and the SCFP. All data
are from monitoring completed during 2018.
Definitions
AL: Action level — concentration of a contaminant,
which, if exceeded, triggers treatment or other
requirements that a water system must follow
CDPHE: Colorado Department of Public Health
and Environment
EPA: United States Environmental Protection
Agency
ISO: International Organization for Standardization
MCL: Maximum contaminant level — highest level
of a contaminant allowed in drinking water; MCLs
are set as close to MCLGs as feasible, using the best
available treatment technology
MCLG: Maximum contaminant level goal — level of
a contaminant in drinking water, below which there
is no known or expected risk to health; MCLGs allow
for a margin of safety
N/A: Not applicable
NTU: Nephelometric turbidity unit — measure of
particles in the water or clarity
ppb: Parts of contaminant per billion parts of
water, µg/L
ppm: Parts of contaminant per million parts of
water, mg/L
SCFP: Soldier Canyon Filter Plant
TOC: Total organic carbon
Watershed: Land area that collects, stores and
drains water into a shared network of streams,
rivers, lakes and reservoirs
WATER QUALITY TEST RESULTS
Raw and Finished Water Samples
Parameter Average Range Number of Samples Unit of Measure Minimum Ratio Meet Standard? Typical Sources
Total Organic Carbon Ratio, Utilities 1.35 1.19 to 1.58 12 Ratio 1.00 Yes
Naturally present in the environment
Total Organic Carbon Ratio, SCFP 1.24 0.98 to 1.43 12 Ratio 1.00 Yes
Combined Filter Effluent Samples (from within the Treatment Plant)
Parameter Month Result Standard Meet Standard? Typical Sources
Turbidity, Utilities March Highest single measurement: 0.16 NTU
Maximum is 1 NTU for any single measurement
Yes
Soil Runoff
Turbidity, SCFP October Highest single measurement: 0.075 NTU Yes
Turbidity, Utilities All months During all 12 months of 2018, 100% of samples were less than 0.3 NTU. In any month, at least 95% of samples
must be less than 0.3 NTU
Yes
Turbidity, SCFP All months During all 12 months of 2018, 100% of samples were less than 0.3 NTU. Yes
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Drinking water, including bottled
water, may reasonably be expected
to contain at least small amounts of
some contaminants. The presence
of these contaminants does not
necessarily indicate that the water
poses a health risk.
As water travels over the land’s
surface or through the ground, it
dissolves naturally occurring minerals
and can pick up substances resulting
from the presence of animals and
humans. To ensure tap water is safe
to drink, the CDPHE regulates the
amount of certain contaminants in
water from public water systems.
TREATING SOURCE WATER
For more information about contaminants and potential health risks, call the Safe Drinking Water
Hotline at 800-426-4791 or visit epa.gov/safewater.
Microbial contaminants, such as viruses and
bacteria, which may come from sewage
treatment plants, septic systems, agricultural
MICROBIAL livestock operations and wildlife.
CONTAMINANTS
Inorganic contaminants, such as salts and
metals, which may be naturally occurring or
result from urban stormwater runoff, industrial
or domestic wastewater discharges, oil and gas
production, mining or farming.
INORGANIC
CONTAMINANTS
Pesticides and herbicides, which may
come from a variety of sources such
as agriculture, urban stormwater
PESTICIDES AND runoff and residential uses.
HERBICIDES
Organic chemical contaminants, including synthetic and
volatile organic chemicals, which are byproducts of industrial
processes and petroleum production. These contaminants
also may come from gas stations, urban stormwater runoff
and septic systems.
ORGANIC CHEMICAL
CONTAMINANTS
Radioactive contaminants, which may be naturally occurring
or the result of oil and gas production and mining activities.
RADIOACTIVE
CONTAMINANTS
CRYPTOSPORIDIUM AND GIARDIA
Cryptosporidium and Giardia come from animal and human waste in the watershed and are common in
untreated surface water. When ingested, the organisms may cause fever, nausea and diarrhea. They are
removed by a well-maintained water treatment process.
In 2018, Fort Collins Utilities tested the untreated source water for the organisms. Giardia was found in the
Poudre River samples. Neither organism was found in the Horsetooth Reservoir samples.
Source water may contain:
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MONITORING FOR LEAD
In 1984, eight years before the EPA began
regulating lead in drinking water, Fort Collins
Utilities implemented a Corrosion Control Program
to prevent the leaching of lead and copper from
water pipes into our finished drinking water. Before
leaving the Water Treatment Facility, calcium and
carbon dioxide are added to balance the mineral
content and reduce the corrosiveness of the treated
drinking water.
As a check to make sure our corrosion control
approach is effective, Utilities also monitors lead
levels in the drinking water of 50 homes annually.
These tests have shown the level of lead to be
substantially below EPA’s action level.
The source of lead in drinking water is primarily
from material and components associated with
home plumbing. Lead service lines (the pipes that
run from Utilities’ main lines in the street to homes
and businesses) have been prohibited by Fort
Collins’ building codes since before the 1950s, and
lead-tin solder was banned in 1986. Additionally,
Utilities does not have any lead in its water main
lines. These safeguards help limit the potential for
lead contamination of drinking water.
While Utilities is responsible for providing high-
quality drinking water, we have limited control
regarding the material that is used for home
plumbing. If you are concerned, you can minimize
the potential for lead exposure by flushing your
water tap for 30 seconds to 2 minutes before
drinking or cooking, if the water has been sitting
in your service lines for several hours. If you have
concerns about your water quality, contact the
Water Quality Lab at 970-221-6863.
If present, elevated levels of lead can cause serious
health problems, particularly for pregnant women
and young children. For more information, testing
methods and steps to minimize exposure, call the
Safe Drinking Water Hotline at 800-426-4791 or
visit epa.gov/safewater/lead.
FLUORIDATION
As directed by City Council and our customers, Utilities adds fluoride to
the water, resulting in levels that range from 0.60 to 0.75 milligrams of
fluoride per liter of treated water.
If you or members of your household are sensitive to fluoride or
fluoridation-related substances or if you provide our water to an infant
younger than six months of age, please consult your physician or another
health expert regarding precautions you may want to consider.
Visit fcgov.com/fluoride for more information.
VULNERABLE POPULATIONS
Some people may be more vulnerable to contaminants in drinking water
than the general population.
Particularly at risk are immunocompromised persons, such as those
undergoing chemotherapy; those who have received organ transplants;
people with HIV/AIDS or other immune-system disorders; and some
elderly and infants. These people should seek advice about drinking
water from their healthcare providers.
Guidelines to lessen the risk of infection by Cryptosporidium and other
CONTACT
fcgov.com/utilities
utilities@fcgov.com
970-221-2900
V/TDD: 711
Utilities
COMMUNITY PARTICIPATION
Community members are welcome to attend Fort Collins Utilities’ Water Board meetings,
a citizen committee that advises City Council on matters of policy and budget. Please see
the schedule and location at fcgov.com/cityclerk/water.
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2018 Fort Collins
Drinking Water Quality Policy
Annual Report
Fort Collins Water Treatment Facility
In October 1993, Fort Collins City Council Resolution 93-144 adopted the Drinking Water
Quality Policy (Attachment A) to ensure the continuous delivery of high-quality drinking water to
Fort Collins Utilities’ (Utilities) customers. This 25th annual report is a requirement of the
Drinking Water Quality Policy and summarizes the actions taken in support of policy goals
during 2018.
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The City will provide water services that meet or exceed customer expectations for
quality, quantity and reliability.
Reliability, Capacity and Redundancy
Utilities owns an 87-million gallon per day
capacity water treatment facility that
operates 24 hours a day, seven days a
week to ensure that a continuous supply of
high-quality drinking water is delivered to
our customers. Staff is available at all times
to respond to customer complaints and
concerns regarding drinking water quality
and reliability of service.
In 2018, the plant produced 8.8 billion
gallons of drinking water. Peak day
production occurred on July 10, and was
49.0 million gallons/day, or 56 percent of
plant capacity. At this rate, available
treated water storage would meet 16.6
hours of peak demand, exceeding the
benchmark of storage capacity for 12
hours of peak demand.
The treatment plant has multiple systems
and processes in place to provide high
reliability with low risk of failure. For
example, Utilities has two water sources,
three raw water pipelines, multiple chemical
storage tanks, delivery systems, treatment
trains, filters and storage reservoirs.
Utilities also has a robust asset
management and preventative maintenance
program that helps ensure the provision of
safe drinking water to the community and
that standards are met for community
firefighting and emergency needs.
To increase reliability of electrical power to
the Water Treatment Facility, the Water
Production Division submitted a budget offer
in 2016 to switch power suppliers for the
Water Treatment Facility from Xcel to Fort
Collins Utilities Light and Power.
Construction of necessary infrastructure
was completed in 2018. Negotiations of
legal details stretched completion of the
switchover into 2019. In addition to
increasing system reliability, this change
also will create a more collaborative
environment for use of on-site renewable
electricity generation.
GOAL 1
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Regulatory Changes
The anticipated revised lead/copper rule did not get drafted or finalized by the Environmental
Protection Agency (EPA) in 2018. Currently, EPA is working on the rule with an unknown
proposal date. It is anticipated the rule will address lead service line replacement, improved
optimal corrosion control treatment requirements and the potential role of point-of-use filters.
Approximately every five years, Utilities is required to monitor for a list of unregulated
contaminants in the source and/or finished water. Monitoring for the next list is scheduled to
begin in 2019 and will continue into 2020. In 2018, Utilities prepared for this by researching,
evaluating, selecting and contracting with a laboratory to perform the analyses.
In 2018, Utilities worked closely with the Colorado Water and the Colorado Wastewater Utility
Councils to help the Colorado Department of Public Health and Environment (CDPHE) shape a
legislative bill regarding the potential regulation of Technically Enhanced Naturally Occurring
Radioactive Material (TENORM). The legislation requires that CDPHE develop TENORM
regulations by December 2020. CDPHE has stated that the regulation will focus on Radium and
its progeny.
Water Quality Complaints
In 2018, the City received 73 drinking water
quality complaints, equating to a rate of 0.58
per 1,000 customers. This was an increase
of 13 complaints, or 22%, from 2017, but
remains well under benchmark goals. Staff
responded to 53 of the complaints on-site to
talk with customers and collect water
samples. Based on the 2017 Benchmarking
Manual from the American Water Works
Association, 23 other participating utilities
had a median number of technical water
complaints of 5.4 per 1,000 customer
accounts. The “best” quartile rate observed
by other participating utilities was 1.1 per
1,000. At 0.58 per 1,000, the City of Fort
Collins was “better than the best.”
Figure 1
-1
4
9
14
19
24
Complaints by Type
Q1
Q2
Q3
Q4
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The City will protect and maintain high water quality in the development of all codes,
policies, plans and specifications related to the acquisition, production and delivery of
water services to its customers.
Code Updates
• Revised and published Water, Wastewater and Stormwater Development Construction
Standards.
• Updated and received Council approval of the Cross-Connection Manual.
Partnership for Safe Water (PSW)
The Water Treatment Facility maintained its
President’s Award status for 2018. The
President’s Award is the first tier of Phase
IV of the PSW, which is the final phase. The
Award is bestowed upon top-tier water
plants that have demonstrated commitment
to providing superior quality water to their
customers, beyond the requirements of the
EPA regulations. While the Director’s
Award, which was maintained by
the Water Treatment Facility for
the previous 16 years, requires
higher performance of the overall
filtered water quality, the
President’s Award requires the
performance of each individual
filter to be evaluated. Only 36
treatment facilities throughout the
nation have achieved this level of
recognition. Staff will evaluate the Facility’s
readiness to proceed to the Excellence in
Water Treatment Award in 2020, which is
the second tier of Phase IV of the
partnership and the highest level
recognized. Due to other priorities, staff was
unable to devote sufficient time to this
evaluation to proceed in 2018 or 2019.
The PSW is an alliance of six drinking water
organizations including the EPA. This
voluntary program strives to enhance water
quality through continuous optimization of
treatment processes. Operators, managers
and administrators are provided self-
assessment and optimization tools to
improve performance above and beyond
current and proposed regulatory levels.
The PSW was originally designed
with a focus on the treatment of
drinking water but has expanded to
inspire and recognize excellence in
distribution systems. The City’s
distribution system was awarded
the Partnership’s Director’s Award
for distribution excellence in 2015
and has maintained that status in 2016 -
2018.
GOAL 2
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Environmental Management System
The Water Treatment Facility has
established a formal Environmental
Management System (EMS) that is certified
to conform to the ISO 14001:2015 standard.
A key aspect of the EMS is reduction in
energy use and
greenhouse gas
footprint. In support of
this, the facility has
participated in the
Colorado Industrial
Energy Challenge,
sponsored by the
Colorado Governor’s Energy Office and the
U.S. Department of Energy. Electrical
system improvements resulted in inaccurate
measurement, with usage in a major
system(backwash pumping) being under-
reported in 2017 and over-reported in 2018.
This makes it impossible to accurately
report reduction in energy usage overall.
Electrical power purchased from the grid
was reduced from 2017 by 0.4% percent.
Purchased energy use levels equate to a
22.6% reduction in greenhouse gas footprint
from 2005 levels, which continues the City’s
Climate Action Plan goal of 20 percent
reduction by 2020.
Plant staff continue to pursue energy
efficiency improvements to reduce the
greenhouse gas footprint and control
operating costs associated with energy in
the face of rising treated water demands.
In 2018, we completed construction of a
micro-hydro electrical power generation
system, which will be commissioned early in
2019 and is predicted to meet more than
20% of our current electrical demand.
Another significant aspect of our EMS is
waste stream management, of which
treatment residual solids make up 96%.
Cooperation began with the Low Impact
Design program to provide some of this
material for testing as treatment media for
removal of phosphorous from stormwater
runoff. If successful, this beneficial use has
the potential to divert 20 tons per year of our
treatment residuals from the landfill. This
amounts to about 20% of the total residuals
generated in a year.
Staff contributed to a recommended revision
of the City’s Environmental Policy, which
was approved by the City Manager.
Environmental Leadership Program
The Environmental Leadership Program
(ELP) is a statewide environmental
recognition and reward program
administered by the CDPHE Sustainability
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The City’s water supply, treatment, storage, delivery and laboratory facilities will be
planned, designed, constructed, maintained, staffed and operated to assure safe, reliable
and cost-effective service to the residents of Fort Collins and all those served by the
City’s water utility.
Source Water Protection
The City of Fort Collins’ drinking water supply comes from two sources: the upper Cache la
Poudre River (Poudre River) and Horsetooth Reservoir. Beginning as rain and snow in the
mountains, Poudre River water originates on the eastern slope of the Continental Divide,
northwest of Fort Collins. Horsetooth water is delivered from the Colorado River Basin on the
western slope via the Colorado-Big Thompson (C-BT) Water Project.
In 2016, with assistance from the Colorado Rural Water Association, Utilities, CDPHE and a
local steering committee completed a Source Water Protection Plan (SWPP) for the Poudre
River and Horsetooth Reservoir. This document guides the City’s water quality monitoring and
water supply protection priorities and directly supports the City’s Drinking Water Quality Policy:
“The City will protect raw water sources from contamination or any other activities that
would diminish the quality of water provided to customers, or that would result in
increased treatment costs.”
The SWPP (fcgov.com/source-water-monitoring) identifies potential sources of contamination
to water supplies; ranks those sources according to risk to the City’s drinking water
infrastructure and source water quality; and identifies best management practices to mitigate
those risks.
Forest Health/Wildfires – High Priority
Forest health and the threats of water quality pollution and damage to the City’s drinking water
infrastructure from future wildfires continues to be a high priority threat to the City’s source water
supplies.
Since 2013, Utilities has worked collaboratively with the Coalition for the Poudre River
Watershed (CPRW) and other stakeholders to improve the health and resiliency of the Poudre
River. The City provided an initial two years of funding for establishing the organization and
retains a fixed seat on CPRW’s Board of Directors alongside other partner utilities and
stakeholders.
GOAL 3
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In 2016, CPRW worked with community stakeholders to complete the Poudre River Watershed
Resiliency Plan (poudrewatershed.org), which is used by Utilities to prioritize watershed
protection projects in the watershed.
Figure 1. Map showing the forest health and wildfire risk reduction priority watersheds that were
identified as part of the Upper Poudre Watershed Recovery and Resiliency Plan.
Utilities continues to allocate funding for collaborative wildfire restoration and mitigation projects
to protect our source watersheds. To date, restoration efforts have largely focused on projects
within the 2012 High Park Fire burn area to control soil erosion. Unnamed Tributary-3 is a small
tributary to the Poudre River near the Munroe Tunnel Inlet. Heavy debris flows from the
drainage following the High Park Fire completely clogged the tunnel, interrupting water supply
and damaging infrastructure. The drainage was identified as a high priority for restoration
following the fire due to its instability and risk for additional erosion. In 2012, CPRW began a
multi-year project with Fort Collins Utilities and other partners to stabilize the drainage. The
project is slated for completion in spring 2019.
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Figure 2. Project partners and volunteers work together to stabilize the Unnamed Tributary-3
drainage
In addition, several forest thinning projects have successfully been completed outside of the
burn area to reduce fuel loads and mitigate the future risk of large, high-severity wildfires that
could impact our source water. The 2017 Elkhorn Creek Forest Health Initiative is a great
example of a collaborative project that successfully reduced fuels in a priority area of the Poudre
River. The project was completed using funding, labor and equipment from more than a dozen
partners, including Utilities. Wildfire risk was significantly reduced with treatments that included
hand thinning, piling and burning; mechanical treatment; and prescribed fire. The successes of
this project provided a project implementation template that will be used at a larger scale on
additional wildfire mitigation projects within the Elkhorn Creek Watershed and Horsetooth
Reservoir in 2019.
Figure 3. Forest fuels reduction efforts within the Elkhorn Creek drainage
Utilities’ Watershed Program also completed a Drinking Water Infrastructure Wildfire Risk
Assessment for the Cache la Poudre River in 2019. The study combined site visits and desktop
analyses to determine a range of best management practices designed to reduce the risk
damage from future wildfires to key infrastructure, such as intakes, diversions, pipelines,
reservoirs, ditches and diversions.
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Figure 4. Photos show a diversion tunnel, reservoir and section of pipe that were evaluated as
part of the Drinking Water Infrastructure Wildfire Risk Assessment.
State Highways – Moderate Priority
State highways were identified in the SWPP as a moderate threat, in part, due to the potential
for spills from vehicle accidents. The Watershed Program completed a Source Water Spill
Response Plan in 2019 to reduce the risk of spills to the City’s Horsetooth and Poudre River
drinking water supplies. The Source Water Spill Response Plan includes procedures, methods,
equipment and other necessary information to help Utilities prepare for and respond to water
contamination from chemical spills within their source water protection areas (SWPAs).
Figure 5. Photos show a truck accident on the banks of the Poudre River (left) that resulted in
an asphalt spill and spill contaminant booms (right) that were deployed to contain the spill.
Abandoned and Active Mines – Low Priority
The SWPP identified abandoned and active mines as a high priority threat. An abandoned mine
inventory and assessment were completed in September 2016 to determine whether heavy
metals from mine sites are a risk to our infrastructure and source water quality in the Poudre
River. The study concluded that there is no known mine drainage to the Poudre River or its
tributaries, which was consistent with metals data from routine Poudre River monitoring from
2008-2016. Fort Collins’ water supplies are currently considered at low risk of contamination
from historical mining activity.
Source Water Quality Monitoring
Utilities collaborates with other local drinking water providers and water stakeholders to monitor
water quality trends in the Poudre River, Big Thompson River and Horsetooth Reservoir.
Monitoring includes more than 25 different chemicals and physical and microbiological
contaminants at 35 locations throughout our source watersheds. As in previous years, 2018
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Page | 10 2018 Fort Collins Drinking Water Quality Policy Annual Report
water quality data indicated that the City’s source watersheds continue to provide high-quality
water.
Upper Cache la Poudre River
Since 2008, the Utilities’ Watershed Program has led the collaborative upper Cache la Poudre
Water Quality Monitoring Program. Partner utilities include the City of Greeley and Soldier
Canyon Water Authority. This monitoring program assists partners in meeting current and future
drinking water treatment goals by reporting seasonal, short term and long-term trends in source
water quality. Seasonal, annual and 5-year water quality reports are available on the Watershed
Program website, fcgov.com/upper-poudre-monitoring.
Figure 6. Map showing the locations of Upper Cache la Poudre River Monitoring Program study
sites within the Poudre River Watershed.
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Page | 11 2018 Fort Collins Drinking Water Quality Policy Annual Report
Horsetooth Reservoir
Utilities has actively monitored the water
quality in Horsetooth Reservoir since the
mid-1980s. In 2015, Utilities entered into a
cost-share agreement with Northern Water
for the monitoring of Horsetooth Reservoir
water quality to conserve resources.
Northern provides up-to-date information
about water quality conditions, periodically
analyzes data and writes trend reports. In
exchange for these services, the Fort
Collins Water Quality Lab provides
chlorophyll-a analysis for up to 200 samples
collected from sites within Northern Water’s
monitoring network as an in-kind
contribution to the program. Northern
Water’s water quality network includes
streams, canals, lakes and reservoirs
throughout the Colorado Big-Thompson and
Windy Gap projects. Water quality data and
Northern Water’s most recent Horsetooth
water quality report are available at
northernwater.org/WaterQuality/MonitoringP
rograms.aspx
Big Thompson River Watershed
Utilities is a major funder and member of the
board of directors for the Big Thompson
Watershed Forum (BTWF), along with the
City of Greeley, City of Loveland, Northern
Water, Weld County and Soldier Canyon
Water Authority. The BTWF manages a
routine water quality monitoring program,
through a contract with the U.S. Geological
Survey, on the Big Thompson River, a
major component of the C-BT system,
which delivers water to Horsetooth
Reservoir. Northern Water also monitors
additional C-BT Project canals and
reservoirs upstream of Horsetooth. This
collaborative approach to monitoring large
watersheds reduces sampling costs and
provides a significant shared knowledge
base between partners. For more
information, visit btwatershed.org.
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Page | 12 2018 Fort Collins Drinking Water Quality Policy Annual Report
Certified Laboratory
The City is required to comply with state and federal drinking water standards. These standards
mandate that a certified laboratory perform all regulatory compliance testing. The City’s Water
Quality Lab staff provides state-certified regulatory compliance testing and reporting for Utilities
as well as 10 other regional water agencies.
The Water Quality Lab first achieved certification in bacteriology testing in 1978. Since that time,
the lab has gained certified status for a large array of water quality tests. Certified status is
achieved through a multistep process shown below:
Figure 4 – Certified Status Achievement Process
The Water Quality Services Division completed a master plan in 2017, which included a
condition assessment of the Water Quality Lab and evaluated different alternatives for
renovation or replacement. Through the Master Plan and additional feasibility studies, it was
determined that a combined water-wastewater laboratory, designed and constructed in
partnership with Rocky Mountain Innosphere, offers the highest benefit for cost. In March 2019,
Fort Collins City Council approved the terms of this partnership and the design process was
initiated, with an expected completion in early 2021. The facility will house the Utilities Water
Quality Lab, the Pollution Control Lab and the Watershed Program operations.
CERTIFIED
STATUS
Application
The application process
includes documentation
regarding the
qualifications of lab staff,
training, equipment,
quality assurance
documentation, facilities
and budget, as well as
proof of successful analysis
of “unknown"
performance audit
samples each year.
Audits
Annual audits involve
analysis of samples from the
EPA and other providers that
contain unknown quantities
of unknown
constituents. This rigorous
approach covers an array of
parameters and weeds out
possible reporting of false
positive and false negative
results.
Inspections
Evaluation of lab staff
includes review and
verification of their formal
educational qualifications,
lab training and lab-related
work experience, as well as
hands-on demonstration of
laboratory skills. In
addition, details of written
and actual test methods
and procedures are audited
to ensure “to-the-letter”
compliance with
required EPA
Page | 13 2018 Fort Collins Drinking Water Quality Policy Annual Report
Asset Management
Utilities continued risk-forecasting efforts within its water production and distribution asset base
throughout 2018. The asset management risk forecast is a process to evaluate the condition of
the equipment, piping and facilities, the types of risks associated with the system, and
determinations as to timeline for replacement.
Some 2018 highlights:
• Staff continued to add asset information
to the IBM Maximo Enterprise Asset
Management System for the Water
Treatment Facility and the distribution
system.
• Continued using data from the IBM
Maximo Enterprise Asset Management
System to analyze and benchmark
maintenance metrics. We continue to
exceed our benchmark goal of four
planned maintenance events for every
one corrective maintenance event.
• In the process of replacing media in filter
#7, discovered that the underdrain
design for filters 1-8 required updating.
Began work on updating filter 7.
• Performed annual maintenance on all
filters, including treatment of filter media
with chlorine dioxide.
• Replaced the sludge removal equipment
in Treatment Train 4 and applied a
protective coating to the concrete on the
flocculation basin of the train.
• Completed multiple asset replacement
projects that had been identified in the
Master Plan, including high-priority
upgrades to the electrical systems,
ensuring the continued reliability of
the plant.
• Added new lime injection points for
better process control.
• Upgraded lime system with filters for
reliability.
• Installed side hatches in all lime
batching and storage tank for increased
safety while cleaning these tanks.
• Drained and cleaned the Chlorine
Contact Basin after its first full year of
operation.
• Cleaned and inspected the Goathill and
Foothills storage reservoirs.
• Conducted a comprehensive
engineering inspection of the east side
of the Foothills Reservoir.
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Page | 14 2018 Fort Collins Drinking Water Quality Policy Annual Report
• Completed a detailed condition
assessment of the 24-inch Poudre raw
water supply pipeline.
• Installed new clearwell bypass valves
and bypass flowmeter.
• Calibrated the main plant effluent flow
meter.
• Updated six programmable logic
controllers.
• Cleaned both Backwash ponds.
• Repaired the bottoms of solids ponds 1
& 2.
• Replaced the Motor Control Center at
the High Service Pump Station.
• Installed a redundant turbidimeter on the
combined filter effluent.
• Re-piped the activated carbon feed
system for more flow and better
accuracy.
• Added a Total Organic Carbon analyzer
at the Chlorine Contact Basin.
• Replaced the sodium bisulfite day tank
and plumbing.
• Replaced the portable diesel emergency
electric generator.
• In cooperation with IT, upgraded
database servers.
• Completed requirements gathering for
future unification of GIS operations
across all wet utilities.
• Received Council approval to proceed
with design of a new state-of-the-art
combined Drinking Water Quality and
Water Reclamation Laboratory. The City
will work with Innosphere on the design
and construction of a new shared facility
that will be part of the current
Innosphere campus in the old downtown
area on East Vine Drive.
• Made significant progress in converting
all reporting to the new ICONICS
database, the final step before
completely decommissioning the old
Viewpoint system.
• Completely renovated the Process
Control Laboratory in the Water
Treatment Facility.
• Procured and began configuration and
implementation of a new Laboratory
Information System (LIMS). This is a
database to manage analyses in all the
laboratories.
• Continued work on the Water
Distribution and Wastewater Collection
Master Plan, which will identify capital
improvements necessary to maintain
levels of service in these systems.
• Performed 1,849 backflow surveys and
inspections.
Page | 15 2018 Fort Collins Drinking Water Quality Policy Annual Report
• Designed and constructed the
replacement 10,769 linear feet of water
distribution pipe, or 2.04 miles, of water
mains out of 542 total miles of pipe in
the system. This equates to an annual
replacement rate of ~0.38%. The 2018
replacement rate was 17% higher than
the 2017 replacement rate. Plans are
being developed to increase this rate to
1% replacement per year by 2020.
• Installed 67 new valves and 13 fire
hydrants during our annual water
distribution system replacement
program
• Replaced 1,811 meters, 1,728 were for
routine scheduled replacement and 83
were to correct problems.
• Installed 233 new meters.
• Conducted 1,785 tests on meters and
755 inspections of meters and
bypasses.
• Maintained the AMI Radio Module
functionality by responding to 2,138 AMI
Events, including 26 Silent modules,
1,920 stopped modules and 192
modules with a Tilt/Tamper status. As a
result, a total of 1,301 radio modules
were returned to the manufacturer for
warranty replacement.
• Repaired 163 valves, 54 fire hydrants,
55 service lines and 12 service leaks.
• Repaired 80 water main breaks, 47
were electrolysis, 26 were beam breaks,
and four were longitudinal breaks
• Performed maintenance checks on
1,147 valves, three air valves and 945
fire hydrants.
• Flushed the water mains on the west
side of the water distribution system
from Catalpa Drive to College Avenue
and four quarter sections in the Town of
Laporte, operating 917 fire hydrants
during that program
• Checked 132 miles of water distribution
pipes for leaks.
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Page | 16 2018 Fort Collins Drinking Water Quality Policy Annual Report
Distribution System Maintenance
The Water Distribution Crews are
responsible for the operation and
maintenance of 544 miles of water mains,
807 locator stations, 494 cathodic protection
test stations, 13.354 valves, 3,827 fire
hydrants and 38,067 water service lines in
the City’s water distribution system.
In 2018, the group was responsible for
responding to 947 customer complaints
during regular hours and 242 after hours.
They repaired 163 valves, 54 fire hydrants,
55 service lines and 12 service leaks.
Additionally, 80 water main breaks were
repaired, 47 were electrolysis, 26 were
beam breaks, and four were longitudinal
breaks. Three miscellaneous repairs were
made to the water mains.
Figure 2
Additional distribution maintenance
information is available in the asset
management section on the previous
two pages.
Figure 3
Following is a list of replacement
projects:
• E. Lake Street – Prospect Road to Lake
Place – 400 LF
• Redwood Street – Willox Lane to
Bayberry Circle – 1,150 LF
• E. Myrtle Street – Myrtle Street to
Cowan Street to Mulberry St. – 900 LF
• Suniga Road – Blondel Street to N.
College Avenue – 1,250 LF
• Skyline Drive – Crestmore Place – 900
LF
• Silverwood Drive – Centennial Road to
Brookwood Drive – 2,100 LF
• Fauborough Court. – Oxborough Lane
to south end of Fauborough Court – 250
LF
• Cook Drive – Crestmore Place to Homer
Drive– 675 LF
• N. Crestmore Court – Crestmore Place
to north end of N. Crestmore Court –
150 LF
• S. Crestmore Court – Crestmore Place
to south end of S. Crestmore Court –
150 LF
Figure 4
0
50
100
150
Annual Main Breaks
0 100 200
2011
2013
2015
Page | 17 2018 Fort Collins Drinking Water Quality Policy Annual Report
Certified Operators
The Treatment Facility operators are
certified by the Colorado Water and
Wastewater Facility Operators Certification
Board as certified water professionals. As of
2017, the Director of Plant Operations
(operator in responsible charge, or ORC),
Manager of Plant Operations, both Lead
Plant Operators, solids management staff,
and seven of our eight Plant Operators had
earned ‘A’ certification, the highest level of
Water Treatment Plant Operator
certification, which also carries the
professional credential, “Certified Water
Professional.” The eighth operator has
obtained a ‘C’ level certification and is
progressing on schedule toward certification
at the ‘A’ level. All staff in the operations on-
call rotation are certified ‘A’ operators.
Operation of the Water Treatment Facility
requires supervision by a certified Water
Treatment Plant Operator A.
Operation of our pump stations and storage
reservoirs requires supervision by a certified
Water System Operator 3. The Director of
Plant Operations (ORC) holds a level 4
distribution system Operator Certification,
and the Manager of Plant Operations holds
a level 3 certification. Several plant
operators and other staff also are certified
distribution system operators, varying from
level 1 to level 4.
Additionally, several non-operations
personnel hold operator certifications. Other
plant personnel are encouraged to pursue
certification as plant operators, as well as
other professional certifications that
increase their skills. Two maintenance staff
hold level D certifications, as do both
Chemists. One staff member holds
Professional Operator (PO) certification
through the Certification Council for
Environmental Professionals. Other
certifications held by plant staff include:
• Professional Engineer
• Certified Control Systems
Technician
• Certified Water Quality Analyst
• Hazardous Materials Technician
• Occupational Health and Safety
Technician
• Journeyman Electrician
• DOT Certification
• ASE Mechanic Certification
The Water Field Operations Manager
(ORC) holds a level 4 Water System
Operator certification. All crew chiefs are
certified to at least level 2, many to level 4,
and most crew members hold certification
Page | 18 2018 Fort Collins Drinking Water Quality Policy Annual Report
This report was compiled by the Water Production Division in collaboration with:
• Water Quality Services Division
• Environmental Regulatory Affairs Division
• Water Field Operations Service Unit
DocuSign Envelope ID: 37C96B3B-7D8C-4361-B283-3585C548A9CF
OUR GOALS
2018 update on activities and results
related to the Fort Collins Utilities
Drinking Water Quality Policy.
THE DRINKING WATER
QUALITY POLICY
was adopted in October 1993 to ensure
the continuous delivery of high-quality
drinking water to customers.
Find out more at
SOURCE WATER
PROTECTION PLAN IN PLACE
Completed a
detailed condition
assessment of the
24-inch Poudre raw
water pipeline.
Future wildfires
continue to be a high
priority threat to
source water supplies.
Worked collaboratively with the Coalition for the
Poudre River Watershed (CPRW) and others to improve
the health and resiliency of the Poudre River.
Monitoring includes more than 25 chemical, physical and microbiological
contaminants at 35 locations throughout our source watersheds.
City’s source watersheds continue to provide high-quality water.
MILES OF WATER DISTRIBUTION PIPES CHECKED FOR LEAKS
PERFORMED 1,849 BACKFLOW AND CROSS-CONNECTION SURVEYS, to ensure that contaminants cannot flow back into the water supply.
Continued work on the Water Distribution and Wastewater Collection Master Plan, which will
identify capital improvements necessary to maintain levels of service in these systems.
OPERATE AND
MAINTAIN
during the annual water
distribution system
replacement program
1,147
Valves
67 13 Fire Hydrants
9 4 5
REPLACED
Miles 2.of Water 04 Mains
INSTA
L
L
E
D
V
A
L
V
ES
Fire Hydrants
&
132
542 Miles of Water Mains 389
To read the full 2018 update, visit:
FCGOV.COM/DRINKING-WATER-UPDATE
Auxiliary aids and services are available for persons with disabilities. 970-212-2900, V/TDD 711 19-21341
HORSETOOTH RESERVOIR CACHE LA POUDRE RIVER
DRINKING WATER
QUALITY POLICY UPDATE
OPEN HERE
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Envelope Id: 37C96B3B7D8C4361B2833585C548A9CF Status: Completed
Subject: Please DocuSign: FINAL 2018 CCR and DQWP Reports to Council and WB - July 2019 (002).pdf
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sgallegos@fcgov.com
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Mark Kempton
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Water Production Manager
mark kempton
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Carol Webb
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Water Resource/Treatment Operations Manager
City of Fort Collins Utilities
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Executive Director
City of Fort Collins Utilities
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City Manager
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City of Fort Collins – Water Resources & Treatment
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Electronic Record and Signature Disclosure created on: 6/30/2016 3:42:49 PM
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Available treated water storage would
meet 16.6 hours of peak demand,
exceeding the benchmark of storage
capacity for 12 hours of peak demand.
Identified the need and
began to update 8 filters.
Replaced the sludge removal equipment
in Treatment Train 4 and applied a
protective coating to the concrete on the
flocculation basin of the train.
Utilities received 0.58 water quality complaints per
1,000 customers. The best quartile rate observed
by other utilities was 1.1 per 1,000, making the City
“BETTER THAN
THE BEST.”
Substantially completed
construction on the microhydro
electric generator.
ADEQUATELY MAINTAINING OUR ASSETS ENSURES RELIABLE SERVICE
2012 2013 2014 2015 2016 2017 2018
150
100
50
0
0 50 100 150 200
2018
2017
2016
2015
2014
2013
2012
MILES OF WATER MAINS
surveyed for leaks, 2012-2018
ANNUAL MAIN
BREAKS 2012-2018
Cathodic
Protection
Test
Station
Readings
1 7 8
Water Meters
TESTED
181 1
Water Meters
REPLACED
23
New Water
Meters
INSTALLED
(11.4% higher than 2017)
EVALUATED
163 Valves Air 3 Valves
Service
Leaks
Fire
Hydrants
5 4
12
55
S
e
r
vice Lines and
and
917fire hydrants
flushed to improve
water quality
INSPECTIONS
OF METERS AND
755 BYPASSES
RESPONDED TO
2,138
R
E
P
AIRED
ADVANCED METER
EVENTS
Revised and published Water, Wastewater and Stormwater
DEVELOPMENT CONSTRUCTION
STANDARDS.
Updated and received Council approval of the
CROSS-CONNECTION
MANUAL.
In 2019, a combined water-wastewater laboratory in
partnership with Rocky Mountain Innosphere was
approved and is expected to be complete in 2021.
WATER TREATMENT FACILITY
PEAK DAY
PRODUCTION
WAS 49M GAL
49M (56%)
Capacity 87M
PRODUCED 8.8B GALLONS OF DRINKING WATER
The distribution system was awarded the Partnership’s
DIRECTORS AWARD
for distribution excellence in 2015 and
has maintained that status 2016-2018.
The Water Treatment Facility is an
Environmental Leadership Program
GOLD LEADER.
The treatment facility and distribution system operators are certified by the
Colorado Water and Wastewater Facility Operators Certification Board as
CERTIFIED WATER PROFESSIONALS.
Treatment residual solids make up 96% of the treatment waste stream. Began
working with Low Impact Design program to provide some of this material for
testing as treatment media for removing phosphorus out of stormwater runo.
If successful, there is the potential to divert 20 tons per year of our treatment
residuals from the landfill (20% of total residuals generated each year).
In 2019-2020, Utilities will
monitor for a list of unregulated
contaminants in the source
and/or finished water.
Funding for collaborative wildfire restoration and mitigation projects to
protect our source watersheds continues to be allocated. In 2012, CPRW
began a multiyear project with Fort Collins Utilities and other partners
to stabilize the drainage; the project is slated for completion in 2019.
The Water Treatment Facility is ISO 14001:2015 certified.
Electrical power purchased from the grid was reduced from 2017 by 0.4%,
equating to a 22.6% reduction in greenhouse gas footprint from 2005 levels.
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varying from level 1 to level 4. Operation of
our distribution system requires
supervision by a certified Water System
Operator 4.
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2017
Water Mains Surveyed for Leaks
Miles
0 5000 10000 15000
2018
2016
2014
2012
Water Main Replacement
Feet
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• Took 389 cathodic protection test station
readings.
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specifications. Certification
inspections also include
review of the lab’s budget,
equipment, facilities and
work processes.
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Program.
The ELP offers benefits and incentives to
members that voluntarily go beyond
compliance with
state and federal
regulations and
who are committed
to continual
environmental
improvement.
As the result of process improvements and
the ISO 14001:2015 certification of the
EMS, the facility has received and
maintained recognition as an ELP Gold
Leader.
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microbial contaminants are available the EPA/Center for Disease Control.
Call the Safe Drinking Water Hotline at 800-426-4791
or visit epa.gov/safewater.
ELDERLY PEOPLE ON
OXYGEN
INFANTS AND
TODDLERS
CANCER
PATIENTS
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Turbidity is a measure of the clarity of the water and is a good indicator of the effectiveness of the filtration system.
Sampled at the Entry Point to the Distribution System
Parameter Number of Samples Not Meeting the Standard Number of Samples Standard Meet Standard? Typical Sources
Chlorine Residual 0 2190 No more than 4 hours with a sample below 0.2 mg/L Yes
Water additive used to control
Chlorine Dioxide, Utilities 0 365 microbes
800 ppb
Yes
Chlorine Dioxide, SCFP 0 365 Yes
Parameter Result Number of Samples Unit of Measure MCL MCLG Meet Standard? Typical Sources
Barium, Utilities 0.01 1 ppm
2 2
Yes
Discharge of drilling wastes; discharge from metal refineries; erosion of natural deposits
Barium, SCFP 0.018 1 ppm Yes
Fluoride, Utilities 0.67 1 ppm
4 4
Yes
Erosion of natural deposits; water additive which promotes strong teeth
Fluoride, SCFP 0.64 1 ppm Yes
Nitrate, Utilities 0.06 1 ppm 10 10 Yes Runoff from fertilizer use; leaching from septic tanks; sewage; erosion of natural deposits
Sampled in the Distribution System
Parameter Month Standard Lowest monthly percentage
Number of Samples
Below 0.2 ppm Number of Samples
Meet
Standard? Typical Sources
Chlorine Residual All months
of 2018
At least 95% of samples per month must have
a chlorine residual of at least 0.2 ppm
100% of all monthly samples had a
chlorine residual of at least 0.2 ppm 0
Monthly sample size
ranged from 103-130 Yes
Water additive used to
control microbes
Parameter Month Standard Meet Standard? Typical Sources
Chlorine Residual All months of 2018 All samples must be less than or equal to 4.0 ppm Yes Water additive used to control microbes
Parameter Monitoring Period
Number of
Samples 90th Percentile AL Unit of Measure
Number of Sample
Sites Above AL 90th Percentile Meet Standard? Typical Sources
Copper
7/17/2018 to 9/15/2018
52 1.3 ppm 0 0.12 Yes Corrosion of household plumbing systems;
Lead 52 15 ppb 1 5 Yes Erosion of natural deposits
Parameter Average Range Number of Samples Unit of Measure MCL MCLG Highest Compliance Value Meet Standard? Typical Sources
Total Haloacetic Acids 21.23 11 to 43 32 ppb 60 N/A 25.10 Yes
Byproduct of drinking water
Total Trihalomethanes 24.97 12.5 to 41.7 32 ppb 80 N/A 30.50 Yes disinfection
Chlorite 0.28 0.22 to 0.33 12 ppb 1.0 0.8 0.33 Yes
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As in previous years, 2018 water quality
data indicated that our source watersheds
continue to provide high-quality water.
Source Water Protection Plan
The City of Fort Collins’ Source Water Protection
Plan (SWPP) was completed in 2016. The SWPP
summarizes potential major sources of pollution
to the Poudre River and Horsetooth Reservoir and
identifies key protection or mitigation strategies.
The highest priority threats were identified as
past and future wildfires and historic mining.
Since 2013, Utilities has worked with the
Coalition for the Poudre River Watershed
(CPRW) and other stakeholders to improve the
health and resiliency of the Poudre River.
In 2016, CPRW completed the Poudre River
Watershed Resiliency Plan that is used by Utilities to
prioritize wildfire restoration and mitigation projects
in the watershed. Utilities continues to allocate
funding for collaborative wildfire restoration and
mitigation projects to protect its source watersheds.
Restoration efforts have largely focused on projects
within the 2012 High Park Fire burn scar to control
PROTECTING AND TREATING OUR SOURCE WATER
Prescribed fire has been successfully
used by Fort Collins Utilities and our
partners to mitigate the risk of severe
wildfires in our source watersheds.
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