HomeMy WebLinkAboutMemo - Mail Packet - 8/7/2018 - Memorandum From Lisa Rosintoski Re: Income Qualified Assistance Program And Time-Of-Day Rates Resource MaterialsUtilities
electric · stormwater · wastewater · water
222 Laporte Ave.
PO Box 580
Fort Collins, CO 80522-0580
970.212.2900
V/TDD: 711
utilities@fcgov.com
fcgov.com/utilities
M E M O R A N D U M
DATE: July 31, 2018
TO: Mayor Troxell and Councilmembers
FROM: Lisa Rosintoski, Utilities Deputy Director Customer Connections
THROUGH: Darin Atteberry, City Manager
Jeff Mihelich, Deputy City Manager
Kevin R. Gertig, Utilities Executive Director
RE: Income Qualified Assistance Program and Time-of-Day Rates Resource Materials
Attached are examples of brochures to inform and educate our community on the upcoming
Time-of-Day rates, Income Qualified Assistance Program, and Utilities Affordability Portfolio
resources. Extensive public outreach also is planned to support our community and provide
educational materials, including distribution at key locations throughout the city.
CC: Gretchen Stanford, Community Engagement Manager
Diana Royval, Communications and Marketing Manager
DocuSign Envelope ID: 30E8522C-BD38-4B44-8E0C-F9DF39778A29
8/1/2018
8/1/2018
8/1/2018
8/2/2018
INCOME-QUALIFIED
ASSISTANCE PROGRAM (IQAP)
Fort Collins Utilities partners with LEAP
to save you more money on your utility bill
with a 23 percent rate discount on electric,
water and wastewater utility charges.
Utilities
Utilities
LEAP INTO MORE SAVINGS!
$32/MONTH
AVERAGE BILL DISCOUNT*
HOW TO APPLY
Online:
Most people apply online:
fcgov.com/IQAP
Mail:
Fort Collins Utilities
IQAP
PO Box 580
Fort Collins, CO 80522
Email:
utilitiesaffordability@fcgov.com
Drop Box:
Fort Collins Utilities
222 Laporte Ave.
Lobby
FORT COLLINS UTILITIES
INCOME-QUALIFIED ASSISTANCE PROGRAM
PO BOX 580
FORT COLLINS, CO 80522
ATTACH
STAMP
HERE
Questions? 970-212-2900, V/TDD 711 or utilitiesaffordability@fcgov.com
18-19918
APPLICATION
“ The comfort benefits from these
improvements are essential.
I have noticed some savings on
my energy bill since the work
was done. The lower costs make
a difference in my ability to pay
for food and health care.”
– Bill, CARE program participant
DocuSign Envelope ID: 30E8522C-BD38-4B44-8E0C-F9DF39778A29
You are qualified for IQAP because you received
LEAP during the previous season and are a
Utilities electric, water or wastewater customer.
IQAP lowers your utility bill so you can focus on
other critical expenses.
By applying for IQAP you can
save on average* $32 per month /
$387 per year on electric, water and
wastewater charges, combined.
You can benefit from additional money-saving
opportunities through home efficiency and
educational activities that are available only to
IQAP participants by dedicating two hours of
your time a year.
• Be healthier and more comfortable in your home.
• Win prizes.
• It’s free and easy!
LEAP INTO MORE SAVINGS
How to Participate:
• Fill out and return the application between
July 1–Aug. 31.
• You will be informed of acceptance by Sept. 15.
• Participate in efficiency and educational
activities (approximately 2 hours per year). The
more you participate, the more you could save.
• Enjoy your monthly bill credit.
• Renew next year.
Need Help or More Information?
fcgov.com/IQAP
utilitiesaffordability@fcgov.com
970-212-2900, V/TDD 711
Esta información sobre el programa “Income-
Qualified Assistance Program”, que ofrece una
tarifa de luz y agua a descuento, puede ser
traducida, sin costo para usted.
Apply here or online at fcgov.com/IQAP
• Complete application must be received
by Aug. 31, 2018.
• Information provided will not be shared
or used for any other purpose.
• Please PRINT CLEARLY.
LEAP Applicant Name
Best Email
Best Phone
Utilities Account Holder (if different from LEAP applicant)
Account number
Account number can be found on your utility bill or by calling 970-212-2900.
Affidavit of Lawful Presence and Income Eligibility
My signature below certifies all information on this application is
true and accurate, I can submit secure and verifiable documents
showing I am lawfully present in the United States if requested, the
total household income for this residence qualified for 2017 LEAP
benefits, and the homeowner, whether an occupant or a landlord,
agrees to the program terms. I further acknowledge that making
a false, fictitious, or fraudulent statement or representation in this
sworn affidavit is punishable under the criminal law of Colorado
as perjury in the second degree under C.R.S. 18-8-503, and it shall
constitute a separate criminal offense each time a public benefit is
fraudulently received.
I consent for Utilities to contact me by email, telephone or mail
DocuSign Envelope ID: 30E8522C-BD38-4B44-8E0C-F9DF39778A29
DocuSign Envelope ID: 30E8522C-BD38-4B44-8E0C-F9DF39778A29
DocuSign Envelope ID: 30E8522C-BD38-4B44-8E0C-F9DF39778A29
Fort Collins
Utilities Affordability
Resource Guide
Guía de Recursos Accesibles
fcgov.com/utilities-affordability
Utilities
Utilities
Efficiency Installation Programs/
Programas de Instalación de Eficiencia
Water and Energy Program
Free home efficiency assessments and products
through Larimer County Conservation Corps.
Equipment installed includes LED bulbs, sink
aerators, showerheads and toilets.
Evaluaciones de eficiencia del hogar y productos
gratuitos a través de Larimer County Conservation
Corps. El equipo que se instalará incluye focos
LED, aireadores para grifos, duchas e inodoros.
Colorado Affordable Residential Energy
(CARE) Program and Weatherization Assistance
Program (WAP)
Free money-saving weatherization and energy
efficiency upgrades for qualifying households.
Impermeabilización y mejoras gratuitas para el
uso eficiente de energía y ahorro de dinero, para
los hogares que califican.
Efficiency Works Store
Take advantage of instant rebates on smart
thermostats, LED bulbs and more at the online
Efficiency Works Store – rebates.eworksstore.com.
Aproveche los reembolsos instantáneos en
termostatos inteligentes, focos LED y más
en la tienda en línea Efficiency Works Store –
rebates.eworksstore.com.
fcgov.com/utilities-affordability
970-212-2900
V/TDD 711
Auxiliary aids and services are available for persons with disabilities
Hay ayuda y servicios auxiliares para personas con discapacidades. 18-19918
DocuSign Envelope ID: 30E8522C-BD38-4B44-8E0C-F9DF39778A29
Looking for ways to lower your
utility bill? Utilities partners with local
organizations to provide efficiency, conservation
and bill payment assistance programs, including
low- or no-cost resources that keep costs down.
¿Quiere reducir el costo de su
cuenta de luz y agua? Fort Collins
Utilities se asocia con organizaciones locales para
proveer eficiencia, conservación y programas que
ayudan con los pagos de la cuenta, incluyendo
recursos de bajo costo o sin costo alguno, que
pueden ayudarle a economizar.
Details at fcgov.com/utilities-affordability.
Detalles en fcgov.com/utilities-affordability.
Emergency Assistance/
Asistencia de Emergencia
Payment Assistance Fund (PAF)
Households with a current past due notice may
receive financial assistance once per 12-month
cycle on their electric and/or water bill.
Los hogares que han recibido una notificación
reciente de cuenta vencida pueden obtener
asistencia financiera para su cuenta de luz y/o
agua una vez por ciclo de 12 meses.
Crisis Intervention Program (CIP)
Free emergency furnace repair or replacement,
available to LEAP qualified customers.
Servicio gratuito de reparación o reemplazo de
sistemas de calefacción en emergencias, para los
clientes que califican para LEAP.
Larimer Home Improvement Program (LHIP)
Emergency assistance and low- to no-interest
loans for home repairs and improvements.
Ayuda de emergencia y préstamos de bajo interés
o sin interés para reparaciones y mejoras al hogar.
Payment Assistance/
Asistencia para Pagos
Low-Income Energy Assistance Program (LEAP)
Help with wintertime heating costs. Apply
between Nov. 1–April 30. LEAP establishes
eligibility for other programs, including the
Income-Qualified Assistance Program.
Ayuda con el costo de calefacción en el invierno.
Solicite del 1 de noviembre al 30 de abril. LEAP
establece elegibilidad para otros programas,
incluyendo el programa Income-Qualified
Assistance Program.
Income-Qualified Assistance Program (IQAP)
A 23% rate discount on electric, water and
wastewater charges to customers who receive
LEAP. The program also facilitates efficiency and
conservation opportunities to further lower bills.
23% de descuento en tarifas de luz, agua y aguas
residuales para clientes que reciben LEAP. Este
programa también facilita oportunidades de
eficiencia y conservación para reducir la cuenta
aún más.
Medical Assistance Program (MAP)
Qualifying households that require medically
necessary electrical equipment or air conditioning
Fort Collins Utilities is Transitioning
to Time-of-Day (TOD) Electric Pricing
for All Residential Customers
With TOD pricing, when you use electricity is just as important
as how much electricity you use. The price you pay changes based
on the time of day and includes off-peak and on-peak hours.
Off-peak hours cost less than what you currently pay
with higher prices during on-peak hours.
YOUR ELECTRIC RATE
IS CHANGING
SUMMER
MAY–SEPTEMBER
WEEKDAYS ONLY
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NON-SUMMER
OCTOBER–APRIL
WEEKDAYS ONLY
Here’s How It Works
TOD has two levels of pricing: off-peak and on-peak, and two seasons: non-summer
and summer.
Off-peak hours cost approximately 30 percent less than current electric rates.
On-peak prices are approximately three times higher than off-peak prices because
that’s when both demand and utility costs for electricity increase.
• Off-peak: 19–20 hours each weekday, all weekend hours and major holidays
• On-peak non-summer (October–April) hours: 5–9 p.m., weekdays only
• On-peak summer (May–September) hours: 2–7 p.m., weekdays only
Aids and services are available for persons with disabilities.
Esta información puede ser traducida, sin costo para usted, 970-212-2900.
6/18
18-19259
Utilities fcgov.com/time-of-day | 970-212-2900 | V/TDD 711
EFFECTIVE OCTOBER 2018
WEEKENDS AND MAJOR HOLIDAYS ARE OFF-PEAK.
Net Metering Credits
As a solar customer, you will continue
to receive credit for all excess energy
returned to the grid. Net metering
credits will:
• have the same off-peak and
on-peak hours as your energy
charges (according to the season)
• be given at the full retail electric
rate (less 6% PILOTs)
You can earn approximately three
times more during on-peak hours
than during off-peak hours.
The best way to lower your bill is to
minimize your energy load during
on-peak hours.
Details: fcgov.com/TOD
(see TOD Pricing - Solar Credits)
Need Help Paying
Your Bill?
Fort Collins Utilities partners with
local organizations to provide
efficiency, conservation and bill
payment assistance programs.
Details: fcgov.com/utilities-
affordability
may receive a discounted electric rate.
Los hogares que califican y requieren equipo
eléctrico de uso médico necesario o aire
acondicionado pueden recibir un descuento
en su tarifa eléctrica.
Utility Rebate
Income-qualified rebate for people who are 65
years or older or have a disabled member of their
household. Applications accepted Aug. 1–Oct. 31.
Reembolso para personas de 65 años o mayores,
o que tienen una persona discapacitada en el
hogar y califican según sus ingresos. Se aceptan
solicitudes del 1 de agosto al 31 de octubre.
DocuSign Envelope ID: 30E8522C-BD38-4B44-8E0C-F9DF39778A29
regarding participation in IQAP program activities.
Signature
Print
Date
Solicite aquí o en línea en fcgov.com/IQAP
• La solicitud completa deberá ser recibida a más
tardar el 31 de agosto de 2018.
• La información que provea no será compartida
ni usada para ningún otro propósito.
• Por favor escriba CLARAMENTE Y EN LETRA
DE IMPRENTA.
Nombre del solicitante de LEAP
Correo electrónico/Email
Teléfono
Persona responsable de la cuenta de luz (si no fuese quien solicita LEAP)
El número de cuenta de luz
Encuentre el número de cuenta en su factura de luz y agua, o llame
al 970-212-2900.
Declaración jurada de presencia legal y elegibilidad basada
en ingresos
Con mi firma abajo certifico que toda la información contenida en
esta solicitud es verdadera y correcta, puedo presentar documentos
oficiales y verificables para demostrar mi presencia legal en los
Estados Unidos cuando éstos se soliciten, el ingreso total del hogar
para esta residencia calificó para beneficios de LEAP del año 2017,
y el propietario de la casa, ya sea que habite en ésta o la alquile a
terceros, está de acuerdo con los términos del programa. Asimismo
reconozco que hacer cualquier representación o declaración falsa,
ficticia o fraudulenta en esta declaración jurada será penado como
perjurio de segundo grado bajo la ley penal de Colorado C.R.S. 18-8-
503, y que cada vez que se obtenga un beneficio público de manera
fraudulenta, esto constituirá un nuevo delito.
Doy mi consentimiento para que el departamento de luz y
agua “Utilities” se comunique conmigo por email, teléfono
o correo con respecto a mi participación en las actividades
del programa IQAP.
Firma
Nombre (letra de imprenta)
Fecha
This document can be translated into any language by calling
970-212-2900. Auxiliary aids and services are available for persons
with disabilities.
Detach here
Seal
Adhere seal here
“ I have noticed a difference since
my home was weatherized. My
bill dropped about $10, which
is a lot.”
– Abigail, CARE program participant
Switching to LED bulbs is an easy improvement
that helps lower your utility bill long term.
*Savings vary depending on heating fuel, electric and water
usage, home type and level of participation.
DocuSign Envelope ID: 30E8522C-BD38-4B44-8E0C-F9DF39778A29