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HomeMy WebLinkAboutReport - Mail Packet - 7/10/2018 - Information From Darin Atteberry Re: 2018 Larimer County Citizen Survey ResultsJUNE 2018 Prepared for: Larimer County Government Prepared by: The Center for Research & Public Policy, Inc. 2018 LARIMER COUNTY CITIZEN SURVEY RESULTS 603-309-3919 | info@crpp.com | crpp.com July 5, 2018 TO: Mayor & City Councilmembers FROM: Darin Atteberry FYI /sek 2 LARIMER COUNTY All the analyses, findings and recommendations contained within this report are the exclusive property of the Larimer County Government. As required by the Code of Ethics of the National Council on Public Polls and the United States Privacy Act of 1974, The Center for Research and Public Policy maintains the anonymity of respondents to surveys the firm conducts. No information will be released that might, in any way, reveal the identity of the respondent. Moreover, no information regarding these findings will be released without the written consent of an authorized representative of The Larimer County Government. STATEMENT OF CONFIDENTIALITY AND OWNERSHIP 3 LARIMER COUNTY Introduction Methodology Highlights Summary of Findings Appendix Page 4 Page 5 Page 6 Quality of Life Page 10 Community Services Page 12 Perceptions on Life in Larimer County Page 16 Facilities and Program Support Page 17 County Needs Page 18 Guiding Principles Page 19 Communication Page 20 County Employees Page 22 Demographics Page 23 Page 26 Survey Instrument Composite Aggregate Data 4 LARIMER COUNTY The Center for Research & Public Policy (CRPP) is pleased to present the results of a 2018 Citizen Survey for the Larimer County Government. The survey was conducted among Larimer County residents. CRPP was commissioned by the Larimer County Government to conduct a county-wide survey of residents to collect input including satisfaction, views and needs across several aspects of the community. The research study included responses from 3,682 respondents. The survey was available for completion online with hard copies available if requested. A Spanish version of the survey was also available. The survey was conducted May 21, 2018 - June 8, 2018 at 5:00pm EST. The survey included the following areas for investigation:  Views on quality of life in Larimer County;  Familiarity with Larimer County Government;  Satisfaction with 30 services/programs offered by the county;  Perceptions of various aspects of Larimer County government and living;  Willingness to pay more in taxes for several initiatives;  Prioritizing county needs and objectives;  Views on meeting established Larimer County Guided Principles;  Sources for information;  Experience and satisfaction with Larimer County employees; and  Demographics. Section II of this report discusses the Methodology used in the study, while Section III includes Highlights derived from an analysis of the quantitative research. Section IV is a Summary of Findings from the survey. Section V is an Appendix to the report containing the composite aggregate data, cross tabulations and the survey instrument employed. INTRODUCTION 1 5 LARIMER COUNTY Using a quantitative research design, CRPP received 3,682 completed online surveys from Larimer County residents. Survey input was provided by Larimer County Government leadership. Survey design is a careful, deliberative process to ensure fair, objective and balanced surveys. Staff members, with years of survey design experience, edit out any bias. Further, all scales used by CRPP (either numeric, such as one through ten, or wording such as strongly agree, somewhat agree, somewhat disagree, or strongly disagree) are balanced evenly. Additionally, placement of questions is carefully accomplished so that order has minimal impact. All interviews were conducted during May 21, 2018 – June 8, 2018. All adult residents were provided an opportunity to provide input for this survey. Respondents qualified for the survey if they were a resident over the age of 18. All facets of the study were completed by CRPP’s senior staff and researchers. These aspects included: survey design, pre-test, computer programming, coding, editing, verification, validation and logic checks, computer analysis, analysis and report writing. Larimer County leadership handled the logistics of announcing the commencement of the survey through town meetings, press releases, community involvement (by way of online networks and in person) and contacting town leaders to encourage participation. CRPP designed a postcard to be mailed or distributed, at the discretion of Larimer County leadership, inviting residents to participate in the survey online. The survey was accessible via a link that was located on the Larimer County website and circulated through press coverage, community forums and social media networks. Statistically, a sample of 3,682 completed surveys has an associated margin for error of +/- 1.6% at a 95% confidence level. Results throughout this report are presented for composite results – for all 3,682 cases. Cross tabulations of data were developed and are included in the appendix which cross core survey questions by demographics such as: gender, age, race, education, employment status, children living at home and income. Readers of this report should note that any survey is analogous to a snapshot in time and results are only reflective of the time in which the survey was undertaken. Should concerted public relations or information campaigns be undertaken during or shortly after the fielding of the survey, the results contained herein may be expected to change and should be, therefore, carefully interpreted and extrapolated. Each qualified resident had an equal chance for participating in the study. Statistical random error, however, can never be eliminated but may be significantly reduced by increasing sample size. METHODOLOGY 2 6 LARIMER COUNTY ON QUALITY OF LIFE Impressively, 96.4% of all Larimer County respondents reported their quality of life as very good (45.5%) or good (50.9%). Just 3.3% noted either poor (2.8%) or very poor (0.5%). Some, 0.4%, were unsure. Three-quarters, 77.2%, noted their standard of living today compared to two years ago was either improved (17.8%) or the same and good (59.4%). Almost one-quarter, 21.6%, indicated their standard of living was the same but poor (5.8%) or declined (15.8%). Importantly, three-quarters (74.1%) noted they were very familiar (16.7%) or somewhat familiar (57.4%) with the Larimer County Government. Another 25.5%, suggested they were somewhat unfamiliar (18.9%) or not at all familiar (6.6%). ON COMMUNITY SERVICES Respondents rated seven aspects of Larimer County planning, infrastructure and resources. The average overall positive rating was 75.5% (among those with an opinion). The highest positive ratings were recorded for parks and open space (94.0%), landfills (89.2%) and County events at The Ranch Larimer County Fairgrounds (86.4%). The lowest positive ratings were recorded for land use planning/zoning enforcement (59.6%) and meeting transportation needs (52.6%). Nine different human and economic health services were rated by respondents. The average overall positive rating for these nine services was 75.0% (among those with an opinion). The highest positive ratings were recorded for food and water safety services (91.6%), public health services (84.4%), and research-based education programs (83.6%). Lower positive ratings were recorded for child protective services (65.4%) and services to military veterans (63.1%). Similarly, six characteristics of public records and information services were rated by residents. The average overall positive rating was 78.8% (among those with an opinion). Impressive ratings were recorded for both maintaining official records and handling voter registration and elections – 92.7% and 90.9% respectively. The lowest positive ratings were found for both communication with residents about county services and determining property values – 63.9% and 59.3%, respectively. A final set of eight characteristics on public safety services were also rated. The average positive rating was recorded at 78.3% (among those with an opinion). Highest ratings were recorded for protecting the public from wild and forest fires (91.4%), emergency management (89.7%), and medical investigations (88.3%). The lowest positive rating was found for providing Courts specifically for drug, DUI and mental health offenses at 63.3%. HIGHLIGHTS 3 7 LARIMER COUNTY ON PERCEPTIONS ON LIFE IN LARIMER COUNTY Respondents were asked to read several statements about life in Larimer County. They were asked if they strongly agreed, somewhat agreed, somewhat disagreed, or strongly disagreed with each statement. Strong agreement (strongly and somewhat) was found for:  Larimer County history is worth preserving – 95.9%  The Larimer County region is a great place to work – 85.5%  Larimer County is growing too fast – 84.3%  Larimer County partners effectively with non-profit organizations and other government agencies – 80.7% The lowest agreement was found for:  Larimer County tax dollars are spent wisely – 60.4%  Larimer County leaders appear to have a sound plan for our future – 58.3% ON FACILITIES AND PROGRAM SUPPORT There exists majority willingness to pay more in taxes to support correction programs, human services and fleet maintenance shops – 70.2%, 68.6% and 61.2%. Less than one-half of respondents surveyed were willing to pay more in taxes for additional courtroom facilities (46.5%) or jail expansion (41.4%). ON COUNTY NEEDS County leadership sought respondent help in prioritizing County Government goals and objectives. At the same time, respondents were reminded the County cannot do everything and cannot do everything all at once. The highest priorities, in declining order among those with an opinion, should be on more regional planning to manage growth (74.3%), enhancing mental-health services (71.8%), and improving transportation infrastructure (70.8%). The lowest priorities were presented as enhancing broadband service in rural areas (54.2%), enhancing law enforcement / services (51.3%) and increased job and employment training and placement (48.1%). 8 LARIMER COUNTY ON GUIDING PRINCIPLES Survey participants were asked their view on how well Larimer County was doing in meeting established Guiding Principles. Majorities (with an opinion) saw the County doing very well (7-10 on a ten-point scale) in several areas including: being good stewards of public resources (69.8%), being a fulfilling and enjoyable place to work (63.9%). Other more moderate ratings were found for the County in other areas including: promoting innovation and continuous improvement (58.6%), cultivating partnerships with cities and counties (56.3%) and empowering people to take responsibility (51.0%). ON COMMUNICATION The primary sources for information about “happenings” in Larimer County included: social media (49.8%), online newspapers (49.6%), friends/neighbors/co-workers (48.3%), and the official Larimer County website (46.7%). ON COUNTY EMPLOYEES As frontline ambassadors for the Larimer County Government, it is important for residents to be satisfied with staff. A large percent of respondents, 81.6%, had contact with at least one Larimer County employee over the past year. Impressively, 88.2%, suggested they were very (65.7%) or somewhat satisfied (22.5%) with the experience. ON A CITIZEN SATISFACTION INDEX A Citizen Satisfaction Index was established utilizing the 2018 survey results. The 2018 CSI is 77.0%. The following are the components of the newly established EEI:  Community Planning, Infrastructure and Resource ratings – 75.5%  Human and Economic Health Service ratings – 75.0%  Public Records and Information Services – 78.8%  Public Safety Services ratings – 78.3% Each of these four components were given equal weight. An CSI is commonly used to measure movement / progress in results over time. 9 LARIMER COUNTY ON CROSSTABULATIONS OF DATA Cross tabulations of data provide a view of the issues and ratings covered within the survey (core questions) by the various demographics collected such as age, race, ethnicity, education, income, employment, number of children, and residency. Readers are encouraged to review the crosstab tables held within the appendix to this report. 10 LARIMER COUNTY Readers are reminded that the narrative throughout this report refers to composite aggregate data – the 3,682 completed surveys. Text, tables and graphs throughout this report present these composite results. Several tables include results that both include and exclude respondents who answered “unsure” to questions. QUALITY OF LIFE All respondents were asked to report their overall quality of life in Larimer County. A large majority, 96.4%, suggested their quality of life was very good (45.5%) or good (50.9%). Results are displayed in the following graph. 45.5% 50.9% 2.8% 0.5% 0.4% VERY GOOD GOOD POOR VERY POOR UNSURE OVERALL QUALITY OF LIFE SUMMARY 4 OF FINDINGS 11 LARIMER COUNTY Over three-quarters of respondents, 77.2%, see their standard of living as improved (17.8%) compared to two years ago or the same, but good (59.4%). Another 21.6% suggested their standard of living was the same and poor (5.8%) or had declined (15.8%). Results are displayed in the following graph. All respondents were asked to report how familiar they were with the Larimer County Government. Nearly three-quarters, 74.1%, indicated they were either very (16.7%) or somewhat familiar (57.4%). Over one- quarter, 25.5%, suggested they were somewhat (18.9%) or not at all familiar (6.6%). Results are displayed in the following graph. 17.8% 59.4% 5.8% 15.8% 1.2% IMPROVED THE SAME BUT GOOD THE SAME AND POOR DECLINED UNSURE STANDARD OF LIVING COMPARED TO PAST 16.7% 57.4% 18.9% 6.6% 0.3% VERY FAMILIAR SOMEWHAT FAMILIAR SOMEWHAT UNFAMILIAR NOT AT ALL FAMILIAR UNSURE FAMILIARITY WITH LARIMER COUNTY GOVERNMENT 12 LARIMER COUNTY COMMUNITY SERVICES Based on all that they knew or had heard from friends, family peers or co-workers, all respondents were asked to indicate how satisfied they were with services related to community planning, infrastructure and resources provided by the Larimer County Government. A strong majority of respondents indicated they were very or somewhat satisfied with the parks and open space (94.0%) and landfill, recycling, hazardous waste and solid waste services (89.2%). The lowest levels of satisfaction were recorded for land-use planning, zoning enforcement and building inspections (59.6%) and meeting transportation needs (52.6%). The following table holds the cumulative totals, in declining order, for those indicating they were very or somewhat satisfied. Unsure respondents were removed from the data in the second column. COMMUNITY PLANNING, INFRASTRUCTURE AND RESOURCES STRONGLY & SOMEWHAT SATISFIED PERCENT (Without Unsure) STRONGLY & SOMEWHAT SATISFIED PERCENT (With Unsure) Parks and open space (such as Horsetooth Reservoir and The Devil’s Backbone) 94.0 90.3 Landfills (not trash collection), recycling, hazardous waste, solid waste services 89.2 82.9 Events at The Ranch Larimer County Fairgrounds including the Budweiser Events Center 86.4 63.0 Animal control services (outside city limits) 76.5 44.9 Maintaining non-city roads, bridges 70.3 63.2 Land use planning, zoning enforcement, and building inspections (outside city limits) 59.6 44.0 Meeting transportation needs 52.6 44.7 AVERAGE 75.5 61.9 13 LARIMER COUNTY Based on all that they knew or had heard from friends, family peers or co-workers, all respondents were asked to indicate how satisfied they were with services related to human and economic health provided by the Larimer County Government. Strong majorities of respondents stated they were very or somewhat satisfied with food and water safety services (91.6%) and public health services (84.4%). The lowest levels of satisfaction were recorded for child protective services (65.4%) and services to military veterans (63.1%). The following table holds the cumulative totals, in declining order, for those indicating they were very or somewhat satisfied with unsure responses removed in the second column. HUMAN AND ECONOMIC HEALTH SERVICES STRONGLY & SOMEWHAT SATISFIED PERCENT (Without Unsure) STRONGLY & SOMEWHAT SATISFIED PERCENT (With Unsure) Food and water safety services (such as restaurant inspections, water quality controls) 91.6 81.3 Public health services (such as immunization clinics, tracking infectious disease, home visits) 84.4 53.1 Research based educational programs (such as food safety, 4-H, and Agricultural Management) 83.6 48.2 Senior services (such as advocacy, information and referrals) 76.5 47.4 Public assistance (such as medical, food and financial) 71.8 43.7 Employment and training services 70.9 43.4 Economic development 68.5 55.7 Child protective services (including family support, foster care and adoption services) 65.4 33.8 Services to military veterans 63.1 30.0 Average 75.0 48.5 14 LARIMER COUNTY Based on all that they knew or had heard from friends, family peers or co-workers, all respondents were asked to indicate how satisfied they were with services related to public records and information provided by the Larimer County Government. A large majority of respondents stated they were very or somewhat satisfied with maintaining official records (92.7%) and handling voter registration and elections (90.9%). The lowest levels of satisfaction were found for communication with residents about County services (63.9%) and determining property values for tax purposes and the appeals process (59.3%). The following table holds the cumulative totals, in declining order, for those indicating they were very or somewhat satisfied with unsure responses removed. PUBLIC RECORDS AND INFORMATION SERVICES STRONGLY & SOMEWHAT SATISFIED PERCENT (Without Unsure) STRONGLY & SOMEWHAT SATISFIED PERCENT (With Unsure) Maintaining official records (such as real estate deeds, marriage licenses) 92.7 67.6 Handling voter registration and elections 90.9 86.1 The collection and distribution processes for taxes and tax record keeping 84.0 60.2 Motor vehicle services (such as registrations, titles and license plates) 81.8 80.8 Communication with residents about county services 63.9 57.1 Determining property values for tax purposes and the appeals process 59.3 52.7 Average 78.8 67.4 15 LARIMER COUNTY Based on all that they knew or had heard from friends, family peers or co-workers, all respondents were asked to indicate how satisfied they were with services related to public safety provided by the Larimer County Government. A majority of respondents stated they were very or somewhat satisfied with protecting the public from wildfires and forest fires (91.4%) and Emergency Management (89.7%). The lowest levels of satisfaction were recorded for alternatives to jail (70.7%) and the safety services providing Courts specifically for drug, DUI and mental health related offenses (63.3%). The following table holds the cumulative totals, in declining order, for those indicating they were very or somewhat satisfied with unsure responses removed from the second column data. PUBLIC SAFETY SERVICES STRONGLY & SOMEWHAT SATISFIED PERCENT (Without Unsure) STRONGLY & SOMEWHAT SATISFIED PERCENT (With Unsure) Protecting the public from wildfires and forest fires 91.4 79.8 Emergency Management (including preparedness, mitigation, response, and recovery) 89.7 70.9 Medical investigations (of deaths not resulting from natural causes) 88.3 34.1 Enforcing laws and providing public safety in rural areas 77.1 58.0 Operation of the Larimer County jail that serves all municipalities and rural areas 74.1 39.9 Criminal case prosecution 72.5 37.8 Alternatives to jail (such as work release, community corrections or service and home detention) 70.7 38.4 Providing Courts specifically for drug, DUI and mental health related offenses 63.3 31.1 Average 78.3 48.8 16 LARIMER COUNTY PERCEPTIONS ON LIFE IN LARIMER COUNTY Respondents were asked to indicate whether they strongly agreed, somewhat agreed, somewhat disagreed or strongly disagreed with several statements about life in Larimer County today. A strong majority of respondents strongly and somewhat agreed that Larimer County history is worth preserving (95.9%), Larimer County is a great place to work (85.5%) and that Larimer County is growing too fast (84.3%). The lowest levels of agreement were found for tax dollars being spent wisely (60.4%) and Larimer County leaders appear to have a sound plan for their future (58.3%). The following table holds the cumulative totals, in declining order, for those indicating they were very or somewhat agreed with unsure responses removed from the second column of data. PERCEPTION STATEMENTS STRONGLY & SOMEWHAT AGREE (Without Unsure) STRONGLY & SOMEWHAT AGREE (With Unsure) Larimer County history is worth preserving 95.9 92.5 The Larimer County region is a great place to work 85.5 77.7 Larimer County is growing too fast 84.3 81.8 It appears Larimer County partners effectively with non-profit organizations and other government agencies 80.7 54.2 Overall, Larimer County appears headed in the right direction 72.4 64.8 County regulations protect our quality of life 70.7 63.2 I have confidence in Larimer County government 69.2 61.5 Larimer County is transparent about policies and budgets 64.8 48.6 Larimer County government listens to the peoples’ voices 63.6 54.8 My local taxes are increasing faster than my ability to pay them 63.1 58.0 Larimer County tax dollars are spent wisely 60.4 51.1 Larimer County leaders appear to have a sound plan for our future 58.3 46.9 17 LARIMER COUNTY FACILITIES AND PROGRAM SUPPORT Respondents were asked to indicate whether they would be very willing, somewhat willing, somewhat unwilling or not at all willing to pay more in taxes to secure additional programs and facilities in Larimer County. Respondents indicated that they were most willing to pay more in taxes to secure correctional programs (70.2%) while they were least willing to pay more in taxes to secure jail expansion (41.4%). The following table holds the cumulative totals, in declining order, for those indicating they would be very willing or somewhat willing to pay more in taxes to secure the proposed programs. The final column holds the cumulative totals for those somewhat unwilling or not at all willing to pay more in taxes for each program or facility. WILLINGNESS TO PAY MORE IN TAXES TO SECURE… PERCENT STRONGLY & SOMEWHAT WILLING PERCENT SOMEWHAT UNWILLING & NOT AT ALL WILLING Correctional programs (such as alternatives to jail/prison) 70.2 24.8 Human services (such as food stamps, child and adult protection, public health) 68.6 27.4 Fleet maintenance shops (for County trucks, cars, and other mobile equipment) 61.2 31.2 Additional courtroom facilities 46.5 44.3 Jail expansion 41.4 51.9 18 LARIMER COUNTY COUNTY NEEDS Respondents were asked how they would prioritize several goals and objectives over time in Larimer County using a scale of one to ten, where one is a very low priority and ten is a very high priority. About three-quarters of respondents, 74.3%, indicated the highest priority should be more regional planning to manage growth in Larimer County, while less than one-half of respondents, 48.1%, placed a high priority on increased job and employment training and placement services. The following table holds the cumulative totals, in declining order, by high priority (7-10 rating) of services with unsure responses removed. PRIORITIZING COUNTY GOALS / OBJECTIVES HIGH PRIORITY (7-10 RATING) (Without Unsure) HIGH PRIORITY (7-10 RATING) (With Unsure ) More regional planning to manage growth 74.3 72.4 Enhancing mental-health services 71.8 69.5 Improving transportation infrastructure 70.8 68.8 Addressing housing affordability for all citizens 65.7 64.5 Increasing social services for seniors, veterans, and children 64.2 62.9 Increasing fire and flood prevention/mitigation 63.2 62.5 Enhancing broadband service in rural areas 54.2 53.1 Enhancing law enforcement / services 51.3 50.3 Increased job and employment training and placement services 48.1 46.3 19 LARIMER COUNTY GUIDING PRINCIPLES Respondents were asked how well they see the Larimer County government doing, today, in meeting each of their Guiding Principles using a scale of one to ten, where one is not at all and ten is very well. Over two-thirds of respondents, 69.8%, indicated they felt the government meets the principle of being good stewards of public resources very well, while just over one-half of respondents, 51.0%, indicated they felt the government meets the principle of empowering people to take responsibility very well. The following table holds the cumulative totals, in declining order, of positive ratings (7-10 rating) on how well the government meets each of the principles with unsure responses removed from the second column. GUIDING PRINCIPLES VERY WELL (7-10 RATING) (Without Unsure) VERY WELL (7-10 RATING) (With Unsure) Being good stewards of public resources 69.8 58.8 Being a fulfilling and enjoyable place to work 63.9 46.8 Promoting innovation and continuous improvement 58.6 44.3 Cultivating partnerships with cities and neighboring counties 56.3 38.5 Empowering people to take responsibility 51.0 37.1 20 LARIMER COUNTY COMMUNICATION Respondents were asked to indicate where they received most of their information about ‘happenings’ in and with Larimer County government. Almost one-half of respondents indicated they received most of their information from social media (49.8%), online newspapers (49.6%) or friends, neighbors and co- workers (48.3%). Multiple responses were accepted. The following table holds the cumulative totals in declining order. Other responses included: radio, NextDoor App, working for County, posters on community boards, citizen or city council meetings, HOA newsletters, mailed newsletters, Chamber of Commerce, utility bill inserts, and the Sheriff’s Department. SOURCES OF COMMUNICATION PERCENT Social media 49.8 Online newspapers 49.6 Friends/neighbors/co-workers 48.3 Official Larimer County website 46.7 Websites 39.7 Printed newspapers 35.6 Emails including emailed newsletters 31.6 Electronic media (such as TV, radio, podcasts) 25.3 County employees I see in the community 13.1 County offices 11.7 County events 10.9 Other 2.9 None of these 1.1 21 LARIMER COUNTY Respondents were asked to indicate which print newspapers, if any, do they use for information about Larimer County government happenings. Multiple responses were accepted. The following table holds the cumulative totals in declining order. Other responses included: The Denver Post, BizWest, Longmont Times- Call, Fence Post, Windsor Beacon, Windsor NOW, 50+ Marketplace, Senior Voice, Collegian, Private Research, Rocky Mountain Herald, Compass, PVREA Magazine, and the Wall Street Journal. Respondents were asked to indicate which online newspapers, if any, they use for information about Larimer County government happenings. Multiple responses were accepted. The following table holds the cumulative totals in declining order. Other responses included: The Denver Post, BizWest, LovelandPolitics.com, 9News, Reddit, Greely Tribune, The Colorado Independent, Private Research, Collegian, Windsor NOW, CompleteColorado.com, Colorado Peak Politics and the Daily Camera. SOURCES FOR INFORMATION PERCENT Fort Collins Coloradoan 41.4 None of these 38.1 Loveland Reporter Herald 19.1 North 40 News 13.3 Estes Park News 4.5 Estes Park Trail Gazette 3.8 Berthoud Surveyor 3.4 Other 2.1 SOURCES FOR INFORMATION PERCENT Fort Collins Coloradoan 61.1 None of these 26.3 Loveland Reporter Herald 25.9 North 40 News 7.7 Estes Park Trail Gazette 4.1 Estes Park News 3.9 Berthoud Surveyor 2.0 Other 2.0 22 LARIMER COUNTY COUNTY EMPLOYEES Respondents were asked to indicate whether they have had contact with at least one Larimer County employee over the past year. Respondents that had contact (81.6%) were asked to rate how satisfied they were with their experience. A strong majority, 88.2%, were very satisfied (65.7%) or somewhat satisfied (22.5%) with their experience with the Larimer employee. Results are displayed in the following chart. 65.7% 22.5% 5.4% 5.8% 0.6% VERY SATISFIED SOMEWHAT SATISFIED SOMEWHAT DISSATISFIED NOT AT ALL SATISFIED UNSURE / DON'T RECALL SATISFACTION WITH COUNTY EMPLOYEE 23 LARIMER COUNTY DEMOGRAPHICS GENDER PERCENT Male 40.0 Female 59.5 Other 0.5 AGE PERCENT 18 to 25 2.0 26 to 35 13.0 36 to 45 15.4 46 to 55 17.8 56 to 65 26.2 66 or older 25.6 HISPANIC OR LATINO PERCENT Yes 3.6 No 93.8 Don’t Know / Not Sure 2.6 RACE PERCENT White 92.3 Black or African American 0.4 Asian 0.8 Native Hawaiian or other Pacific Islander 0.2 American Indian or Alaska Native 0.9 Other 5.4 24 LARIMER COUNTY EDUCATION LEVEL PERCENT Did not graduate from high school 0.2 High school graduate or GED 6.0 Associates degree 7.5 Some college 15.9 College graduate 36.7 Postgraduate or professional degree 33.7 EMPLOYMENT STATUS PERCENT (MULTIPLE RESPONSES ACCEPTED) Working full-time 50.4 Working part-time 12.5 Working multiple jobs 5.4 Student 2.3 Retired 30.6 Unemployed- looking for work 2.7 Unemployed- not looking for work 2.1 Unemployed- unable to work because of disability 1.6 Unsure / other 1.6 NUMBER OF CHILDREN UNDER 18 LIVING AT HOME PERCENT Unsure 0.2 Prefer not to answer 2.6 0 72.9 1 10.6 2 9.8 3 2.6 4 0.9 5 0.3 6 0.1 10 0.0 25 LARIMER COUNTY INCOME PERCENT Less than $20,000 4.3 $20,000 to less than $30,000 4.4 $30,000 to less than $40,000 5.6 $40,000 to less than $50,000 5.7 $50,000 to less than $60,000 7.6 $60,000 to less than $75,000 9.4 $75,000 to less than $100,000 16.5 $100,000 to less than $200,000 24.5 $200,000 or more 5.3 Unsure 0.5 Prefer not to answer 16.2 COUNTY PERCENT Fort Collins 53.3 Loveland 19.2 Berthoud 3.8 Estes Park 3.5 Johnstown 1.1 Timnath 1.2 Wellington 3.3 Windsor 2.6 Laporte 2.1 Red Feather Lakes 1.1 Bellvue 2.0 Drake 0.7 Glen Haven 0.5 Livermore 1.9 Masonville 1.1 Other 2.6 Others included: Big Elk Meadows, Big Thompson Canyon, Buckeye, Campion, Carter Lake, Crystal Lake, Glacier View, Horsetooth, Loveland Area, Lyons, Pinewood Springs, Pingree Park, Poudre Canyon, Rist Canyon, Sand Creek Park, Stove Prairie, Unincorporated Larimer County and Waverly. 26 LARIMER COUNTY INTERPRETATION OF AGGREGATE RESULTS The computer processed data for this survey are presented in the following frequency distributions. It is important to note that the wordings of the variable labels and value labels in the computer-processed data are largely abbreviated descriptions of the Questionnaire items and available response categories. The frequency distributions include the category or response for the question items. Responses deemed not appropriate for classification have been grouped together under the “Other” code. Each frequency distribution includes the absolute observed occurrence of each response (i.e. the total number of cases in each category). Immediately adjacent to the right of the column of absolute frequencies is the column of relative frequencies. These are the percentages of cases falling in each category response, including those cases designated as missing data. To the right of the relative frequency column is the adjusted frequency distribution column that contains the relative frequencies based on the legitimate (i.e. non- missing) cases. That is, the total base for the adjusted frequency distribution excludes the missing data. For many Questionnaire items, the relative frequencies and the adjusted frequencies will be nearly the same. However, some items that elicit a sizable number of missing data will produce quite substantial percentage differences between the two columns of frequencies. The careful analyst will cautiously consider both distributions. The last column of data within the frequency distribution is the cumulative frequency distribution (Cum Freq.). This column is simply an adjusted frequency distribution of the sum of all previous categories of response and the current category of response. Its primary usefulness is to gauge some ordered or ranked meaning. APPENDIX 5 2018 Larimer County Citizen Survey Core Questions- Q:70 Gender Composite Male Female Q1: Quality of Life (Very good or good) 96.4 97.2 95.9 Q1: Quality of Life (Poor or very poor) 3.0 2.5 3.6 Q2: Standard of living compared to two years ago (Improved or the same and good) 77.2 80.1 75.4 Q2: Standard of living compared to two years ago (The same and poor or declined) 21.6 19.0 23.1 Q3: Familiarity with Larimer County government (Very or somewhat familiar) 74.1 75.9 72.9 Q4: Satisfaction with: Landfills, recycling, hazardous waste, solid waste services (Very or somewhat satisfied) 89.2 89.1 89.4 Q5: Satisfaction with: Parks and open space (Very or somewhat satisfied) 94.0 92.0 95.5 Q6: Satisfaction with: Maintaining non-city roads, bridges (Very or somewhat satisfied) 70.3 72.0 69.2 Q11: Satisfaction with: Public health services (Very or somewhat satisfied) 84.4 85.7 83.9 Q15: Satisfaction with: Senior services (Very or somewhat satisfied) 76.5 78.6 75.5 Q16: Satisfaction with: Economic development (Very or somewhat satisfied) 68.5 72.1 66.2 Q18: Satisfaction with: Services to military veterans (Very or somewhat satisfied) 63.1 66.9 60.9 Q20: Satisfaction with: Motor vehicle services (Very or somewhat satisfied) 81.8 80.0 83.4 Q22: Satisfaction with: Handling voter registration and elections (Very or somewhat satisfied) 90.9 90.7 91.0 Q23: Satisfaction with: Communication with residents about County services (Very or somewhat satisfied) 63.9 65.8 63.1 Q29: Satisfaction with: Criminal case prosecution (Very or somewhat satisfied) 72.5 73.8 71.9 Q31: Satisfaction with: Emergency Management (Very or somewhat satisfied) 89.7 89.8 89.9 Q32: Satisfaction with: Enforcing laws and providing public safety in rural areas (Very or somewhat satisfied) 77.1 77.8 76.7 Q33: Satisfaction with: Protecting the public from wildfires and forest fires (Very or somewhat satisfied) 91.4 90.5 92.1 Q34: Larimer County government listens to peoples’ voices (Strongly or somewhat agree) 63.6 65.6 62.4 Q35: Larimer County leaders appear to have a sound plan for future (Strongly or somewhat agree) 58.3 58.8 58.2 Q38: Larimer County is transparent about policies and budgets (Strongly or somewhat agree) 70.7 71.2 70.5 Q40: Larimer County history is worth preserving (Strongly or somewhat agree) 95.9 94.2 97.2 Q41: Larimer County is growing too fast (Strongly or somewhat agree) 84.3 80.3 86.8 Q42: Larimer County region is a great place to work (Strongly or somewhat agree) 85.5 86.1 85.2 Q45: Larimer County appears headed in the right direction (Strongly or somewhat agree) 72.4 73.8 71.7 Q46: Pay more in taxes for additional courtroom facilities (Very or somewhat willing) 46.5 48.1 45.7 Q47: Pay more in taxes for fleet maintenance shops (Very or somewhat willing) 61.2 63.6 59.9 Q48: Pay more in taxes for human resources (Very or somewhat willing) 68.6 61.8 73.4 Q49: Pay more in taxes for correctional programs (Very or somewhat willing) 70.2 67.3 72.4 Q50: Pay more in taxes for jail expansion (Very or somewhat willing) 41.4 41.9 41.1 Q68: Contact with Larimer County employee over past year (Yes) 81.6 82.7 80.8 Q69: Satisfaction with Larimer County Employee (Very or somewhat satisfied) 88.2 88.5 88.1 Core Questions- Q:71 Age Composite 18-35 36-53 55 and + Q1: Quality of Life (Very good or good) 96.4 96.6 94.8 97.4 Q1: Quality of Life (Poor or very poor) 3.0 3.3 4.6 2.3 Q2: Standard of living compared to two years ago (Improved or the same and good) 77.2 78.2 74.1 78.9 Q2: Standard of living compared to two years ago (The same and poor or declined) 21.6 19.8 24.6 20.1 Q3: Familiarity with Larimer County government (Very or somewhat familiar) 74.1 62.4 71.5 79.2 Q4: Satisfaction with: Landfills, recycling, hazardous waste, solid waste services (Very or somewhat satisfied) 89.2 86.0 87.4 91.3 Q5: Satisfaction with: Parks and open space (Very or somewhat satisfied) 94.0 93.6 93.2 94.8 Q6: Satisfaction with: Maintaining non-city roads, bridges (Very or somewhat satisfied) 70.3 69.3 68.5 71.6 Q11: Satisfaction with: Public health services (Very or somewhat satisfied) 84.4 80.9 82.4 86.8 Q15: Satisfaction with: Senior services (Very or somewhat satisfied) 76.5 77.0 73.4 78.0 Q16: Satisfaction with: Economic development (Very or somewhat satisfied) 68.5 70.6 64.9 70.2 Q18: Satisfaction with: Services to military veterans (Very or somewhat satisfied) 63.1 60.4 59.1 66.4 Q20: Satisfaction with: Motor vehicle services (Very or somewhat satisfied) 81.8 78.9 79.1 84.5 Q22: Satisfaction with: Handling voter registration and elections (Very or somewhat satisfied) 90.9 88.6 89.8 92.1 Q23: Satisfaction with: Communication with residents about County services (Very or somewhat satisfied) 63.9 59.1 58.6 68.8 Q29: Satisfaction with: Criminal case prosecution (Very or somewhat satisfied) 72.5 67.4 67.2 77.5 Q31: Satisfaction with: Emergency Management (Very or somewhat satisfied) 89.7 90.2 88.6 90.3 Q32: Satisfaction with: Enforcing laws and providing public safety in rural areas (Very or somewhat satisfied) 77.1 77.5 77.1 77.0 Q33: Satisfaction with: Protecting the public from wildfires and forest fires (Very or somewhat satisfied) 91.4 93.4 91.4 90.8 Q34: Larimer County government listens to peoples’ voices (Strongly or somewhat agree) 63.6 65.8 61.3 64.4 Q35: Larimer County leaders appear to have a sound plan for future (Strongly or somewhat agree) 58.3 60.7 56.8 58.5 Q38: Larimer County is transparent about policies and budgets (Strongly or somewhat agree) 70.7 74.8 65.4 72.9 Q40: Larimer County history is worth preserving (Strongly or somewhat agree) 95.9 94.2 95.7 96.6 Q41: Larimer County is growing too fast (Strongly or somewhat agree) 84.3 79.7 81.6 87.3 Q42: Larimer County region is a great place to work (Strongly or somewhat agree) 85.5 84.6 84.0 86.7 Q45: Larimer County appears headed in the right direction (Strongly or somewhat agree) 72.4 76.9 70.0 72.6 Q46: Pay more in taxes for additional courtroom facilities (Very or somewhat willing) 46.5 41.7 43.0 50.1 Q47: Pay more in taxes for fleet maintenance shops (Very or somewhat willing) 61.2 57.5 61.1 62.2 Q48: Pay more in taxes for human resources (Very or somewhat willing) 68.6 77.3 66.7 67.4 Q49: Pay more in taxes for correctional programs (Very or somewhat willing) 70.2 73.0 68.5 70.4 Q50: Pay more in taxes for jail expansion (Very or somewhat willing) 41.4 29.4 40.8 45.2 Q68: Contact with Larimer County employee over past year (Yes) 81.6 78.9 83.2 81.4 Q69: Satisfaction with Larimer County Employee (Very or somewhat satisfied) 88.2 87.1 87.0 89.3 Core Questions- Q:72 and 73 Race Composite Hispanic White Other Q1: Quality of Life (Very good or good) 96.4 94.7 96.7 92.6 Q1: Quality of Life (Poor or very poor) 3.0 5.3 3.0 6.0 Q2: Standard of living compared to two years ago (Improved or the same and good) 77.2 78.2 78.0 67.5 Q2: Standard of living compared to two years ago (The same and poor or declined) 21.6 19.6 20.9 29.0 Q3: Familiarity with Larimer County government (Very or somewhat familiar) 74.1 75.2 74.1 74.9 Q4: Satisfaction with: Landfills, recycling, hazardous waste, solid waste services (Very or somewhat satisfied) 89.2 88.9 89.6 84.9 Q5: Satisfaction with: Parks and open space (Very or somewhat satisfied) 94.0 93.0 94.4 89.7 Q6: Satisfaction with: Maintaining non-city roads, bridges (Very or somewhat satisfied) 70.3 70.6 70.8 63.7 Q11: Satisfaction with: Public health services (Very or somewhat satisfied) 84.4 78.7 85.1 76.4 Q15: Satisfaction with: Senior services (Very or somewhat satisfied) 76.5 77.4 77.1 68.8 Q16: Satisfaction with: Economic development (Very or somewhat satisfied) 68.5 60.6 69.2 59.0 Q18: Satisfaction with: Services to military veterans (Very or somewhat satisfied) 63.1 61.5 64.0 52.9 Q20: Satisfaction with: Motor vehicle services (Very or somewhat satisfied) 81.8 75.9 82.5 73.6 Q22: Satisfaction with: Handling voter registration and elections (Very or somewhat satisfied) 90.9 92.2 81.4 84.7 Q23: Satisfaction with: Communication with residents about County services (Very or somewhat satisfied) 63.9 63.9 65.2 49.4 Q29: Satisfaction with: Criminal case prosecution (Very or somewhat satisfied) 72.5 60.7 73.4 61.9 Q31: Satisfaction with: Emergency Management (Very or somewhat satisfied) 89.7 84.6 90.6 78.8 Q32: Satisfaction with: Enforcing laws and providing public safety in rural areas (Very or somewhat satisfied) 77.1 76.4 78.2 63.0 Q33: Satisfaction with: Protecting the public from wildfires and forest fires (Very or somewhat satisfied) 91.4 91.2 91.9 84.4 Q34: Larimer County government listens to peoples’ voices (Strongly or somewhat agree) 63.6 66.4 64.6 51.0 Q35: Larimer County leaders appear to have a sound plan for future (Strongly or somewhat agree) 58.3 53.8 59.6 42.9 Q38: Larimer County is transparent about policies and budgets (Strongly or somewhat agree) 70.7 74.4 71.6 59.0 Q40: Larimer County history is worth preserving (Strongly or somewhat agree) 95.9 96.9 96.2 93.2 Q41: Larimer County is growing too fast (Strongly or somewhat agree) 84.3 85.6 84.2 84.5 Q42: Larimer County region is a great place to work (Strongly or somewhat agree) 85.5 83.5 86.0 79.0 Q45: Larimer County appears headed in the right direction (Strongly or somewhat agree) 72.4 72.4 73.4 59.3 Q46: Pay more in taxes for additional courtroom facilities (Very or somewhat willing) 46.5 46.6 47.2 38.5 Q47: Pay more in taxes for fleet maintenance shops (Very or somewhat willing) 61.2 93.9 61.8 53.4 Q48: Pay more in taxes for human resources (Very or somewhat willing) 68.6 65.4 69.2 62.2 Q49: Pay more in taxes for correctional programs (Very or somewhat willing) 70.2 66.9 91.0 59.7 Q50: Pay more in taxes for jail expansion (Very or somewhat willing) 41.4 39.1 42.0 33.6 Q68: Contact with Larimer County employee over past year (Yes) 81.6 82.7 81.6 82.3 Q69: Satisfaction with Larimer County Employee (Very or somewhat satisfied) 88.2 84.5 88.7 82.8 Core Questions- Q:74 Education Composite HS/ Some College College Post Graduate Q1: Quality of Life (Very good or good) 96.4 94.5 96.7 97.7 Q1: Quality of Life (Poor or very poor) 3.0 6.0 4.0 1.8 Q2: Standard of living compared to two years ago (Improved or the same and good) 77.2 71.8 77.8 91.3 Q2: Standard of living compared to two years ago (The same and poor or declined) 21.6 26.4 21.2 17.5 Q3: Familiarity with Larimer County government (Very or somewhat familiar) 74.1 72.9 72.9 76.6 Q4: Satisfaction with: Landfills, recycling, hazardous waste, solid waste services (Very or somewhat satisfied) 89.2 89.7 88.9 89.2 Q5: Satisfaction with: Parks and open space (Very or somewhat satisfied) 94.0 91.7 93.7 96.4 Q6: Satisfaction with: Maintaining non-city roads, bridges (Very or somewhat satisfied) 70.3 63.6 71.7 74.8 Q11: Satisfaction with: Public health services (Very or somewhat satisfied) 84.4 80.1 86.0 86.6 Q15: Satisfaction with: Senior services (Very or somewhat satisfied) 76.5 71.8 79.5 77.6 Q16: Satisfaction with: Economic development (Very or somewhat satisfied) 68.5 62.4 69.0 73.2 Q18: Satisfaction with: Services to military veterans (Very or somewhat satisfied) 63.1 56.0 66.3 67.8 Q20: Satisfaction with: Motor vehicle services (Very or somewhat satisfied) 81.8 76.2 84.8 83.7 Q22: Satisfaction with: Handling voter registration and elections (Very or somewhat satisfied) 90.9 87.4 91.8 92.9 Q23: Satisfaction with: Communication with residents about County services (Very or somewhat satisfied) 63.9 60.4 63.1 68.0 Q29: Satisfaction with: Criminal case prosecution (Very or somewhat satisfied) 72.5 68.4 71.4 78.2 Q31: Satisfaction with: Emergency Management (Very or somewhat satisfied) 89.7 88.2 90.6 90.2 Q32: Satisfaction with: Enforcing laws and providing public safety in rural areas (Very or somewhat satisfied) 77.1 73.6 79.4 78.1 Q33: Satisfaction with: Protecting the public from wildfires and forest fires (Very or somewhat satisfied) 91.4 90.2 92.9 90.8 Q34: Larimer County government listens to peoples’ voices (Strongly or somewhat agree) 63.6 55.8 65.5 68.3 Q35: Larimer County leaders appear to have a sound plan for future (Strongly or somewhat agree) 58.3 53.3 59.9 60.9 Q38: Larimer County is transparent about policies and budgets (Strongly or somewhat agree) 70.7 65.9 71.0 74.5 Q40: Larimer County history is worth preserving (Strongly or somewhat agree) 95.9 96.6 95.7 95.6 Q41: Larimer County is growing too fast (Strongly or somewhat agree) 84.3 89.8 82.6 81.1 Q42: Larimer County region is a great place to work (Strongly or somewhat agree) 85.5 83.3 84.8 88.1 Q45: Larimer County appears headed in the right direction (Strongly or somewhat agree) 72.4 66.3 73.4 76.7 Q46: Pay more in taxes for additional courtroom facilities (Very or somewhat willing) 46.5 41.7 46.5 50.7 Q47: Pay more in taxes for fleet maintenance shops (Very or somewhat willing) 61.2 59.5 60.4 63.4 Q48: Pay more in taxes for human resources (Very or somewhat willing) 68.6 62.2 67.0 76.0 Q49: Pay more in taxes for correctional programs (Very or somewhat willing) 70.2 63.9 69.3 76.5 Q50: Pay more in taxes for jail expansion (Very or somewhat willing) 41.4 45.0 41.2 38.3 Q68: Contact with Larimer County employee over past year (Yes) 81.6 79.7 82.4 82.4 Q69: Satisfaction with Larimer County Employee (Very or somewhat satisfied) 88.2 86.0 88.0 90.3 Core Questions- Q:75 Employment Composite Employed Unemployed Q1: Quality of Life (Very good or good) 96.4 96.2 89.3 Q1: Quality of Life (Poor or very poor) 3.0 3.5 9.8 Q2: Standard of living compared to two years ago (Improved or the same and good) 77.2 76.5 61.8 Q2: Standard of living compared to two years ago (The same and poor or declined) 21.6 22.1 37.3 Q3: Familiarity with Larimer County government (Very or somewhat familiar) 74.1 73.2 63.6 Q4: Satisfaction with: Landfills, recycling, hazardous waste, solid waste services (Very or somewhat satisfied) 89.2 88.3 85.1 Q5: Satisfaction with: Parks and open space (Very or somewhat satisfied) 94.0 94.1 92.6 Q6: Satisfaction with: Maintaining non-city roads, bridges (Very or somewhat satisfied) 70.3 69.5 68.3 Q11: Satisfaction with: Public health services (Very or somewhat satisfied) 84.4 83.4 80.7 Q15: Satisfaction with: Senior services (Very or somewhat satisfied) 76.5 75.5 67.2 Q16: Satisfaction with: Economic development (Very or somewhat satisfied) 68.5 68.2 63.5 Q18: Satisfaction with: Services to military veterans (Very or somewhat satisfied) 63.1 62.2 51.9 Q20: Satisfaction with: Motor vehicle services (Very or somewhat satisfied) 81.8 80.4 77.6 Q22: Satisfaction with: Handling voter registration and elections (Very or somewhat satisfied) 90.9 89.9 91.8 Q23: Satisfaction with: Communication with residents about County services (Very or somewhat satisfied) 63.9 62.3 56.8 Q29: Satisfaction with: Criminal case prosecution (Very or somewhat satisfied) 72.5 70.2 56.7 Q31: Satisfaction with: Emergency Management (Very or somewhat satisfied) 89.7 89.7 84.8 Q32: Satisfaction with: Enforcing laws and providing public safety in rural areas (Very or somewhat satisfied) 77.1 77.5 72.0 Q33: Satisfaction with: Protecting the public from wildfires and forest fires (Very or somewhat satisfied) 91.4 92.2 89.5 Q34: Larimer County government listens to peoples’ voices (Strongly or somewhat agree) 63.6 64.0 57.3 Q35: Larimer County leaders appear to have a sound plan for future (Strongly or somewhat agree) 58.3 58.5 51.1 Q38: Larimer County is transparent about policies and budgets (Strongly or somewhat agree) 70.7 69.2 65.4 Q40: Larimer County history is worth preserving (Strongly or somewhat agree) 95.9 95.8 95.8 Q41: Larimer County is growing too fast (Strongly or somewhat agree) 84.3 81.9 87.7 Q42: Larimer County region is a great place to work (Strongly or somewhat agree) 85.5 85.6 68.4 Q45: Larimer County appears headed in the right direction (Strongly or somewhat agree) 72.4 72.6 64.2 Q46: Pay more in taxes for additional courtroom facilities (Very or somewhat willing) 46.5 44.9 41.3 Q47: Pay more in taxes for fleet maintenance shops (Very or somewhat willing) 61.2 60.2 61.3 Q48: Pay more in taxes for human resources (Very or somewhat willing) 68.6 68.8 73.8 Q49: Pay more in taxes for correctional programs (Very or somewhat willing) 70.2 69.9 69.8 Q50: Pay more in taxes for jail expansion (Very or somewhat willing) 41.4 40.2 36.4 Q68: Contact with Larimer County employee over past year (Yes) 81.6 82.7 82.7 Q69: Satisfaction with Larimer County Employee (Very or somewhat satisfied) 88.2 88.1 84.4 Core Questions- Q:76 Children at home Composite Yes No Q1: Quality of Life (Very good or good) 96.4 96.8 96.5 Q1: Quality of Life (Poor or very poor) 3.0 2.9 3.2 Q2: Standard of living compared to two years ago (Improved or the same and good) 77.2 78.0 76.6 Q2: Standard of living compared to two years ago (The same and poor or declined) 21.6 20.7 22.3 Q3: Familiarity with Larimer County government (Very or somewhat familiar) 74.1 74.9 70.4 Q4: Satisfaction with: Landfills, recycling, hazardous waste, solid waste services (Very or somewhat satisfied) 89.2 89.5 89.4 Q5: Satisfaction with: Parks and open space (Very or somewhat satisfied) 94.0 94.4 93.8 Q6: Satisfaction with: Maintaining non-city roads, bridges (Very or somewhat satisfied) 70.3 70.9 70.5 Q11: Satisfaction with: Public health services (Very or somewhat satisfied) 84.4 85.9 82.3 Q15: Satisfaction with: Senior services (Very or somewhat satisfied) 76.5 77.8 74.5 Q16: Satisfaction with: Economic development (Very or somewhat satisfied) 68.5 69.7 68.0 Q18: Satisfaction with: Services to military veterans (Very or somewhat satisfied) 63.1 64.9 60.9 Q20: Satisfaction with: Motor vehicle services (Very or somewhat satisfied) 81.8 83.1 79.6 Q22: Satisfaction with: Handling voter registration and elections (Very or somewhat satisfied) 90.9 91.3 90.7 Q23: Satisfaction with: Communication with residents about County services (Very or somewhat satisfied) 63.9 65.9 61.3 Q29: Satisfaction with: Criminal case prosecution (Very or somewhat satisfied) 72.5 73.4 71.5 Q31: Satisfaction with: Emergency Management (Very or somewhat satisfied) 89.7 90.6 88.2 Q32: Satisfaction with: Enforcing laws and providing public safety in rural areas (Very or somewhat satisfied) 77.1 77.2 78.8 Q33: Satisfaction with: Protecting the public from wildfires and forest fires (Very or somewhat satisfied) 91.4 91.9 91.0 Q34: Larimer County government listens to peoples’ voices (Strongly or somewhat agree) 63.6 63.6 66.4 Q35: Larimer County leaders appear to have a sound plan for future (Strongly or somewhat agree) 58.3 58.7 60.4 Q38: Larimer County is transparent about policies and budgets (Strongly or somewhat agree) 70.7 72.2 69.4 Q40: Larimer County history is worth preserving (Strongly or somewhat agree) 95.9 96.7 94.0 Q41: Larimer County is growing too fast (Strongly or somewhat agree) 84.3 85.3 80.3 Q42: Larimer County region is a great place to work (Strongly or somewhat agree) 85.5 85.9 86.2 Q45: Larimer County appears headed in the right direction (Strongly or somewhat agree) 72.4 72.4 75.6 Q46: Pay more in taxes for additional courtroom facilities (Very or somewhat willing) 46.5 47.9 44.3 Q47: Pay more in taxes for fleet maintenance shops (Very or somewhat willing) 61.2 62.2 59.8 Q48: Pay more in taxes for human resources (Very or somewhat willing) 68.6 69.0 69.5 Q49: Pay more in taxes for correctional programs (Very or somewhat willing) 70.2 70.9 69.3 Q50: Pay more in taxes for jail expansion (Very or somewhat willing) 41.4 41.4 40.9 Q68: Contact with Larimer County employee over past year (Yes) 81.6 91.4 81.9 Q69: Satisfaction with Larimer County Employee (Very or somewhat satisfied) 88.2 88.4 89.5 Core Questions- Q:77 Income Composite Less than $50,000 $50,000 to less than $100,000 $100,000 or more Q1: Quality of Life (Very good or good) 96.4 90.4 97.7 98.9 Q1: Quality of Life (Poor or very poor) 3.0 9.0 2.0 1.1 Q2: Standard of living compared to two years ago (Improved or the same and good) 77.2 59.3 79.3 87.5 Q2: Standard of living compared to two years ago (The same and poor or declined) 21.6 38.2 19.1 12.1 Q3: Familiarity with Larimer County government (Very or somewhat familiar) 74.1 72.9 74.7 72.7 Q4: Satisfaction with: Landfills, recycling, hazardous waste, solid waste services (Very or somewhat satisfied) 89.2 88.5 90.0 88.9 Q5: Satisfaction with: Parks and open space (Very or somewhat satisfied) 94.0 93.1 94.4 95.7 Q6: Satisfaction with: Maintaining non-city roads, bridges (Very or somewhat satisfied) 70.3 67.4 71.5 71.7 Q11: Satisfaction with: Public health services (Very or somewhat satisfied) 84.4 80.5 85.7 87.5 Q15: Satisfaction with: Senior services (Very or somewhat satisfied) 76.5 70.2 79.1 80.9 Q16: Satisfaction with: Economic development (Very or somewhat satisfied) 68.5 60.4 69.2 75.4 Q18: Satisfaction with: Services to military veterans (Very or somewhat satisfied) 63.1 57.7 65.3 67.0 Q20: Satisfaction with: Motor vehicle services (Very or somewhat satisfied) 81.8 80.1 82.7 83.2 Q22: Satisfaction with: Handling voter registration and elections (Very or somewhat satisfied) 90.9 89.5 91.3 92.4 Q23: Satisfaction with: Communication with residents about County services (Very or somewhat satisfied) 63.9 61.5 66.3 65.8 Q29: Satisfaction with: Criminal case prosecution (Very or somewhat satisfied) 72.5 64.9 73.2 76.0 Q31: Satisfaction with: Emergency Management (Very or somewhat satisfied) 89.7 87.4 91.5 91.8 Q32: Satisfaction with: Enforcing laws and providing public safety in rural areas (Very or somewhat satisfied) 77.1 70.6 79.8 80.7 Q33: Satisfaction with: Protecting the public from wildfires and forest fires (Very or somewhat satisfied) 91.4 90.4 92.9 92.2 Q34: Larimer County government listens to peoples’ voices (Strongly or somewhat agree) 63.6 59.6 67.5 67.5 Q35: Larimer County leaders appear to have a sound plan for future (Strongly or somewhat agree) 58.3 55.8 59.1 63.3 Q38: Larimer County is transparent about policies and budgets (Strongly or somewhat agree) 70.7 67.4 73.7 72.2 Q40: Larimer County history is worth preserving (Strongly or somewhat agree) 95.9 96.9 96.2 95.1 Q41: Larimer County is growing too fast (Strongly or somewhat agree) 84.3 88.4 86.1 76.9 Q42: Larimer County region is a great place to work (Strongly or somewhat agree) 85.5 76.3 85.7 91.2 Q45: Larimer County appears headed in the right direction (Strongly or somewhat agree) 72.4 65.9 75.3 77.7 Q46: Pay more in taxes for additional courtroom facilities (Very or somewhat willing) 46.5 42.6 48.6 50.5 Q47: Pay more in taxes for fleet maintenance shops (Very or somewhat willing) 61.2 58.9 63.7 63.9 Q48: Pay more in taxes for human resources (Very or somewhat willing) 68.6 74.9 71.2 67.9 Q49: Pay more in taxes for correctional programs (Very or somewhat willing) 70.2 72.6 73.4 69.1 Q50: Pay more in taxes for jail expansion (Very or somewhat willing) 41.4 36.8 42.7 43.4 Q68: Contact with Larimer County employee over past year (Yes) 81.6 82.5 82.2 81.9 Q69: Satisfaction with Larimer County Employee (Very or somewhat satisfied) 88.2 84.0 90.2 89.0 Core Questions- Q:78 County Composite Ft. Collins Loveland Other Q1: Quality of Life (Very good or good) 96.4 96.6 94.6 97.1 Q1: Quality of Life (Poor or very poor) 3.0 3.1 1.5 2.7 Q2: Standard of living compared to two years ago (Improved or the same and good) 77.2 76.7 74.7 80.0 Q2: Standard of living compared to two years ago (The same and poor or declined) 21.6 21.9 24.6 18.6 Q3: Familiarity with Larimer County government (Very or somewhat familiar) 74.1 73.4 75.8 74.5 Q4: Satisfaction with: Landfills, recycling, hazardous waste, solid waste services (Very or somewhat satisfied) 89.2 90.1 93.2 84.7 Q5: Satisfaction with: Parks and open space (Very or somewhat satisfied) 94.0 94.8 94.4 92.2 Q6: Satisfaction with: Maintaining non-city roads, bridges (Very or somewhat satisfied) 70.3 75.6 68.8 61.7 Q11: Satisfaction with: Public health services (Very or somewhat satisfied) 84.4 85.3 82.6 83.7 Q15: Satisfaction with: Senior services (Very or somewhat satisfied) 76.5 79.4 73.7 72.7 Q16: Satisfaction with: Economic development (Very or somewhat satisfied) 68.5 71.1 64.0 66.5 Q18: Satisfaction with: Services to military veterans (Very or somewhat satisfied) 63.1 65.3 63.5 58.4 Q20: Satisfaction with: Motor vehicle services (Very or somewhat satisfied) 81.8 83.9 79.9 79.3 Q22: Satisfaction with: Handling voter registration and elections (Very or somewhat satisfied) 90.9 92.2 90.2 88.8 Q23: Satisfaction with: Communication with residents about County services (Very or somewhat satisfied) 63.9 64.2 66.1 61.9 Q29: Satisfaction with: Criminal case prosecution (Very or somewhat satisfied) 72.5 72.3 70.1 74.8 Q31: Satisfaction with: Emergency Management (Very or somewhat satisfied) 89.7 91.5 89.8 86.4 Q32: Satisfaction with: Enforcing laws and providing public safety in rural areas (Very or somewhat satisfied) 77.1 81.5 78.3 69.5 Q33: Satisfaction with: Protecting the public from wildfires and forest fires (Very or somewhat satisfied) 91.4 93.1 93.7 86.3 Q34: Larimer County government listens to peoples’ voices (Strongly or somewhat agree) 63.6 65.6 64.2 59.1 Q35: Larimer County leaders appear to have a sound plan for future (Strongly or somewhat agree) 58.3 60.6 56.4 55.0 Q38: Larimer County is transparent about policies and budgets (Strongly or somewhat agree) 70.7 74.5 70.8 63.3 Q40: Larimer County history is worth preserving (Strongly or somewhat agree) 95.9 95.7 96.6 96.0 Q41: Larimer County is growing too fast (Strongly or somewhat agree) 84.3 83.1 85.9 85.3 Q42: Larimer County region is a great place to work (Strongly or somewhat agree) 85.5 85.5 83.1 87.0 Q45: Larimer County appears headed in the right direction (Strongly or somewhat agree) 72.4 75.3 69.9 68.5 Q46: Pay more in taxes for additional courtroom facilities (Very or somewhat willing) 46.5 49.5 46.8 40.5 Q47: Pay more in taxes for fleet maintenance shops (Very or somewhat willing) 61.2 63.5 61.4 56.4 Q48: Pay more in taxes for human resources (Very or somewhat willing) 68.6 75.1 62.8 60.2 Q49: Pay more in taxes for correctional programs (Very or somewhat willing) 70.2 75.1 66.9 62.8 Q50: Pay more in taxes for jail expansion (Very or somewhat willing) 41.4 41.3 45.0 38.9 Q68: Contact with Larimer County employee over past year (Yes) 81.6 80.7 83.6 82.1 Q69: Satisfaction with Larimer County Employee (Very or somewhat satisfied) 88.2 90.0 88.2 84.9