HomeMy WebLinkAboutMemo - Mail Packet - 10/17/2017 - Memorandum From Marsha Hilmes Robinson Re: Informational Item: Fort Collins Floodplain Management Public Information Committee: Annual Evaluation ReportUtilities
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700 Wood Street
PO Box 580
Fort Collins, CO 80522
970.221.6700
970.221.6619 – fax
970.224.6003 – TDD
utilities@fcgov.com
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MEMORANDUM
DATE: October 10, 2017
TO: Mayor Troxel and City Council Members
THRU: Darin Atteberry, City Manager
Kevin Gertig, Utilities Executive Director
FROM: Matt Fater, Interim Water Engineering and Field Operations Manager
Ken Sampley, Water Utilities Engineering Manager
Marsha Hilmes-Robinson, Floodplain Administrator
RE: Informational Item: Fort Collins Floodplain Management Public Information
Committee: Annual Evaluation Report
The City of Fort Collins participates in the Federal Emergency Management Agency’s (FEMA)
Community Rating System (CRS). One of the creditable activities of the CRS is public
outreach. During 2014, Fort Collins Utilities in cooperation with internal and external
stakeholders created the City of Fort Collins Floodplain Management Public Information
Committee with the purpose of developing a Program for Public Information (PPI) that will
guide Fort Collins Utilities in the years to come. The goal of this committee was to bring outside
stakeholders together with the City to develop partnerships, provide additional expertise and
perspectives, and create consistent messaging for the public. The 2016 Annual Report reviews
the progress, evaluates the messages and projects and makes recommendations for future
changes. The efforts outlined in this Program for Public Information will have a long-term
impact on the resiliency of Fort Collins community to the impacts of flooding.
Providing public information related to flooding has been a long-standing program by Fort
Collins Utilities. This report is considered an enhancement to those existing efforts. The Mayor
and City Council are receiving this report as an informational item, as required by FEMA.
In order to avoid potentially wasteful printing of this document, the report has been included
with the City Council packet on the City Docs portion of www.fcgov.com. More specifically, the
report can be found at:
http://citydocs.fcgov.com/?dt=MAIL+PACKET&dn=CITY+CLERK&vid=218&cmd=showdt
Hard copies of the report can be provided upon request. If you have any questions on this report
or the CRS, please do not hesitate to contact us.
DocuSign Envelope ID: 69468A49-BF9A-4675-9AF4-30C1467C3877
Fort Collins Floodplain
Management Public
Information Committee
Annual Evaluation Report
September 2017
In Support of FEMA’s
Community Rating System
History of the City of Fort Collins Floodplain Management Public Information
Committee
The City of Fort Collins, Colorado is a community of approximately 150,000 people
along the Colorado Front Range. Fort Collins is subject to both flash flooding and river
flooding. The City has a comprehensive floodplain management program that includes
public information and preparedness as a main focus. Fort Collins participates in the
Federal Emergency Management Agency’s Community Rating System (CRS). The
CRS is a voluntary incentive program that provides flood insurance discounts to
communities that go above and beyond the minimum standards for floodplain
management. One of the activities credited under the CRS is public outreach.
In 2014, the City initiated a review of the existing outreach efforts related to flooding. As
part of this review, the City of Fort Collins Floodplain Management Public Information
Committee was formed. This committee is composed of internal and external
stakeholders with the goal of developing a “Program for Public Information” that will
guide the City of Fort Collins in the coming years. This Program for Public Information
follows the guidance provided as part of CRS outreach activities.
2017 Annual Committee Meeting
A requirement of the CRS is that the Committee meets at least annually to review
progress, evaluate the messages and projects and make recommendations for future
changes. The 2016 annual meeting of the Committee was held on March 8, 2017. New
committee members included a representative from the City of Fort Collins
Environmental Services Department (Healthy Homes Program) and a representative
from Volunteers of America. Appendix A includes the meeting agenda and sign-in
sheet.
Figure 1. Committee members in
attendance at the 2017 annual
meeting.
Review of Target Audiences, Messages, Desired Outcomes and Projects
The committee reviewed the target areas and audiences, message topics, desired
outcomes and specific projects that were implemented in 2016. One item on the
agenda for 2017 was brainstorming ideas for commemorating the 20th Anniversary of
the 1997 Fort Collins Flood. As part of the review of the messages and projects, the
two new flood videos that were created in 2016 were shown to the committee. Both of
these videos used more of a storytelling approach focusing on experiences during the
1997 flood and incorporating messages developed by the committee.
Appendix B includes Tables 1, 2, 3 and the Power Point presentations that were used to
facilitate this review. Each individual stakeholder provided a summary of their actions
related to specific projects and their opinion on the effectiveness of the projects. A
commitment card was also handed out to all stakeholders for ways they could help
promote flood awareness.
Key input during the discussions included observations from the outreach efforts in
2016 and suggestions for 2017:
1. City flood videos using a storytelling approach were created in 2016. The video
for City employees was shown at an all Supervisor’s meeting and available on
CityNet. All new employees will be required to watch. The two videos for the
general public are available on the City’s web page at:
http://www.fcgov.com/utilities/what-we-do/stormwater/flooding/safety/#Flood
2. Poudre School District will play the flood videos on their cable channel, as well.
They also plan to use the City Employee Flood Safety Video as part of their new
employee orientation.
3. Consider creating a separate brochure (trifold design) for use in Natural Areas
kiosks.
4. Put the Realtor mailing at the title companies.
5. Consider other Community events:
a. New West Fest - Have people other than City employees help staff the
booth because of the large time commitment.
Figure 2. Committee members
listening to an overview of past
projects during the 2017 annual
meeting.
b. Neighborhood Night Out
c. River Appreciation Day at Odells – WRV will be participating
6. If wanting to do more with the 5th grade ECOWeek, need to start now discussing
with parents and teachers.
7. The Association of State Floodplain Managers (ASFPM) is doing a national
survey of education programs and will put out a document next year to share
ideas. Ideas from Fort Collins were shared with ASFPM.
8. The CSU newsletter article did not happen in 2016. CSU will try for one in 2017.
9. There is also another CSU publication called “Comments Magazine” where
information could be shared.
10. Information ideas for the homeless:
a. Brochures at the Murphy Center and Homeless Court
b. Work with the library
c. If wanting to put up safety signs under bridges, discuss with Homeless
Gear to identify best locations based on homeless count info and
experience.
11. New bus bench signs in 2016 were noticeable to committee members. The
messaging/photo was changed based on feedback from the committee to make
sure to not show people doing exactly what we didn’t want them to do.
12. The flood brochure sent to all floodplain residents and owners will be redesigned
in 2017 with a focus on remembrance of the 1997 Spring Creek Flood.
13. Continued success with Board of Realtors in distributing the mailer.
14. The City Natural Areas program continues to offer many great talks and outings
along the Poudre River.
15. Volunteers of America sees themselves handing out the flood brochures and the
LETA911 information.
16. Consider posting flood videos on Next Door website.
17. Look into giving out rain gages to businesses to start having them think more
about rain and flooding. This might be something to discuss with Nolan Doesken
and the CoCoRAHS program.
Outcomes continue to be difficult to quantify. Table 1 shows data for each of the topics.
Specific observations include:
Floodplain calls continue to be down in 2017, but there were 3,500 hits on the
floodplain mapping website.
Flood insurance policies were down from 544 policies in 2015 to 450 policies in
2017. Most of the flood insurance policies are Preferred Risk Policies.
There were two floodplain enforcement actions in 2015 and two additional
enforcement actions in 2017. As of March 3, 2017, all of the enforcement actions
were resolved.
Website hits continue to be tied to when there is an increase in streamflow on the
Poudre River.
Due to the ambitious nature of the original plan, some projects listed were not
completed, primarily due to lack of staff time. The Fort Collins Committee included
future target audiences and projects as part of the initial plan in 2014. These future
projects were also reviewed and additional future projects were added to the list. The
Flood Response Projects were not utilized in 2016. The only change to the Flood
Response Projects for 2017 is adding additional information to the City website that is
used during flood events. A link to the City’s Healthy Homes website will be added to
provide more information on how to deal with mold after a flood. Any committee
member not at the meeting was provided a draft copy of this report and asked to
provide any additional feedback.
Poudre River Fest Big Splash
Children’s Water CSU Housing Fair
Proposed Changes for 2017
In reviewing the proposed projects and messages, the Committee did not feel the need
to revise any of the messages. As a way to gain additional support for the committee’s
efforts, stakeholders were asked to fill out commitment cards to share how they plan to
promote the committee’s messages regarding flood awareness.
Figure 3. Some of the great outreach events from 2016.
A few enhancements to the projects and other ideas were proposed:
Emphasis in 2017 will be on the commemoration of the 20th anniversary of the
1997 Fort Collins Flood. A remembrance ceremony and flood education day will
be held. Stakeholders are encouraged to participate.
The flood brochure sent to owners and residents in the floodplain will be updated
with an emphasis on the 1997 Spring Creek Flood.
The City Employee Flood Safety video will be shared with PSD for their use with
employees.
City Safety will look into additional communication to City employees.
City, CSU, Poudre School District will explore incorporating flood safety
messages into new employee orientation.
Poudre School District will look into incorporating flood safety messaging to bus
drivers.
Additional Community Booth options are being considered, but are highly
dependent on staffing availability – New West Fest and Neighborhood Night Out.
The City’s Social Sustainability Department will investigate placing brochures at
the Murphy Center and Homeless Court.
Figure 4. Commitment forms were
filled out by stakeholders to share
how they plan to help promote the
committee’s messages regarding
flood awareness.
Volunteers of America will hand out the City’s flood brochure and promote
LETA911.
Healthy Homes will incorporate flood awareness into their Healthy Homes
Assessments and distribute flood brochure and LETA911 information.
CSU will include an article in one of their newsletters.
CSU will incorporate flood awareness into their Earth Day events.
Poudre School District will create a web link to MS4 activities.
Overall Assessment and Stakeholder Commitments
Committee members were highly supportive of the outreach efforts and all stakeholders
were committed to continuing their contributions and support in 2017. Documentation of
the projects that have been undertaken will be required for the annual CRS
recertification. The Committee will plan to meet again during the first quarter of 2018.
CRS Class 2 Recognition
The committee celebrated the Fort Collins recognition as a Community Rating System
(CRS) Class 2 community. The committee was excited for the higher flood insurance
premium discount of up to 40%. As of May 2017, only six other communities in the
U.S. have achieved this rating or higher. The efforts of the committee in helping the
City communicate to the public about flood risk was recognized and all members were
thanked for their contribution toward the City achieving this national recognition.
Approval of Annual Evaluation Report
The Community Rating System requires formal approval of this evaluation report by the
Utilities Executive Director (Appendix C). In addition, a copy of this report will be
provided to the City’s Water Board and to City Council after approval.
Appendix A
Meeting Agenda, Sign-In Sheet
March 8, 2017
Fort Collins Utilities - Floodplain Management
Program for Public Information Advisory Committee
Purpose: Review and update the Program for Public Information (PPI) that will guide Fort
Collins Utilities in the coming years.
Goal: Collaborate with stakeholders to continue partnerships, provide additional expertise and
perspectives and create consistent public messaging.
1. Welcome/Introductions (5 minutes)
2. Annual Review and Evaluation (10 minutes)
Review the target audiences, the messages and the desired outcomes.
Presentation by Marsha Hilmes-Robinson, City Floodplain Administrator
3. Individual Stakeholders Share Experiences (30 minutes) – Group roundtable
Review the projects in the PPI used to convey the messages.
Document which projects were implemented.
Document why some projects were not implemented (if any).
What progress was made toward the desired outcomes?
New ideas
5. New Flood Videos (15 Minutes)
6. Commemoration of the 20th Anniversary of the 1997 Spring Creek Flood - Small
Group Brainstorming (30 minutes)
Who are the target audiences? What are the target messages?
Project ideas?
Participation?
What are ways to communicate about events?
7. Commitment to Promoting Flood Awareness (10 minutes)
Ideas
Commitment Forms
8. Follow-up Documentation (5 minutes)
Annual Review Report – will be sent via email
Need for Project Documentation for CRS Credit
o Will be needed at beginning of September
Annual Review and Evaluation – 1st Quarter 2018
8. Recognition and Thank You (5 minutes)
12 – 12:30 p.m. You are welcome to stay for lunch and continue discussion.
Agenda
Appendix B
Items Used in Review
Table 1: Topics, Messages and Outcomes
Table 2: Proposed Floodplain Education Projects
Table 3: Flood Response Projects
Power Point Presentations
2016 Review
1997 Flood 20-year Anniversary Planning
Six CRS Priority Topics
Proposed Messages
Outcome
(Was this Achieved?)
Data
1. Know your flood
hazard
Everyone has flood risk:
know yours.
Know Ft. Collins’ flood
history.
o Not if…it’s when:
floods happen in Ft.
Collins.
Fort Collins has a flood
history: learn from the past.
You live in or near the
floodplain.
Know your flood risk.
If you live behind a levee,
you still have a flood risk.
Increase in hits to on‐
line floodplain map
Increase in number of
calls requesting flood
information
Floodplain Map Web Page *:
03/11‐02/12 ‐ increase in May‐June
High Spring Runoff on
Poudre River
03/12‐02/13 – Increase in Early July
Late Spring Runoff
on Poudre River
03/13‐02/14 – huge spike in Sept.
2013
03/14‐03/15 – incomplete data
01/15‐01/16 – Spike in June with
Spring Runoff
01/16‐01/17 – 3.500 hits – fairly
consistent all year
*appears to be tied to flooding on
Poudre river
Floodplain Calls**:
2016‐2017 = 67
2015‐2016 = 81
2014‐2015 = 138
2013‐2014 = 122
2012‐2013 = 248
**can be highly affected by map
changes
2. Insure your
property for your
flood hazard
(Note: At least one project
must include a message
on this topic)
Only flood insurance covers
floods.
You don’t have to be in a
floodplain to get flooded.
Build
Responsibly
Stay Dry…Build High!
Build responsibly: Know the
floodplain regulations.
Get a permit before you
build.
More people
voluntarily protecting
their structure to
higher than required
amount
More people
knowledgeable of
floodplain regulations
Fewer unpermitted
improvements
Fewer floodplain
enforcement actions
Hard to quantify
Enforcement Actions – minimal
(1‐2 max per year)
2015 = two enforcement actions,
one has been resolved
2016 = two new additional
enforcement actions. As of
3/3/2017 all have been resolved
Protect natural
floodplain
functions
The Poudre needs room to
roam.
Only rain down the storm
drain.
Protect habitat – don’t
damage wetlands or
streamside vegetation.
Protect the floodplain… it
protects you.
Developers providing
more open space near
the river
Less trash and
pollutants down the
storm drain
More awareness of
natural and beneficial
functions of the
floodplain
Improved water quality
Hard to quantify
Additional Topics Our Proposed Messages Outcome
Flood Warning
We can’t warn you, if we
can’t reach you. Sign up for
LETA 911.
Know the difference
between a Watch and a
Warning.
View real‐time rainfall and
Table 2: Proposed Floodplain Education Projects
Projects
Outcome achieved?
Message Topics
Were messages achieved?
(Yes unless noted otherwise)
Audience
Completed?
(Yes unless noted otherwise)
Stakeholder
Support
ALL or some?
Action Completed/Not Completed
and why
Recommended Changes
Existing Projects that will Continue (Some with Enhancements)
Floodplain Owner/Renter
Brochure
Mailed to 6,243 owners and
residents in 2016
‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
‐Flood Warning
‐Basement Flooding
‐Drive Safe
Residents in the 100 and 500
Year Floodplain
Utilities
CSU
Natural Areas
FEMA
Red Cross
Volunteers of
America
Prepare brochure and
mailing with wider
distribution (outdoor
stores, library, rec
centers year round)
‐distribute brochures at
the start of school;
‐Natural & beneficial
functions endorsement
Logo on brochure
Logo on brochure,
Preparedness section,
distribute brochures
Handout brochure
Completed
Not Completed
Completed
Completed
Completed
Will update for 2017 and
Table 2: Proposed Floodplain Education Projects
Projects
Outcome achieved?
Message Topics
Were messages achieved?
(Yes unless noted otherwise)
Audience
Completed?
(Yes unless noted otherwise)
Stakeholder
Support
ALL or some?
Action Completed/Not Completed
and why
Recommended Changes
Social Media/Website ‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard ‐ NO
‐Build Responsibly ‐ NO
‐Protect Natural Floodplain
Functions ‐ NO
‐Floodplain Regulations ‐ NO
‐Flood Warning
‐Basement Flooding ‐
‐Drive Safe
General Utilities
CASFM Support
FEMA
At least 6 social media
announcements.
Comprehensive website
includes mapping and
flood warning
website, You Tube
videos, LinkedIn, emails,
twitter
Flood smart ads
Completed
Completed
Completed
Continue to promote!
Repetitive Loss Letter ‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
‐Flood Warning
‐Basement Flooding
‐Drive Safe
Repetitive Loss Property Utilities 1 time per year Completed
Community Booths/Events
(Non‐Target Audience)
‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
Table 2: Proposed Floodplain Education Projects
Projects
Outcome achieved?
Message Topics
Were messages achieved?
(Yes unless noted otherwise)
Audience
Completed?
(Yes unless noted otherwise)
Stakeholder
Support
ALL or some?
Action Completed/Not Completed
and why
Recommended Changes
Community Presentations
(Non‐Target Audience)
‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
‐Flood Warning
‐Basement Flooding
‐Drive Safe
General Utilities
Red Cross
Natural Areas
Healthy Homes
Minimum two per year
Preparedness Party –
minimum 3 per year
Service Group‐
Community Presentations
Minimum 3 per year
Guided walks, restoration
projects, clean‐up days –
Minimum 5 per year
Annual Training
Completed 0
No
Unknown
Completed 5 +
Red Cross will promote
flood safety messages
when doing school
presentations. Need
more flood brochures.
Incorporate for 2017
Realtor, Lender, Insurance
Agent Presentations
‐Know Your Flood Hazard
‐Insure Your Property
‐Floodplain Regulations
Realtors, Lenders & Insurance
Agents
Utilities
Table 2: Proposed Floodplain Education Projects
Projects
Outcome achieved?
Message Topics
Were messages achieved?
(Yes unless noted otherwise)
Audience
Completed?
(Yes unless noted otherwise)
Stakeholder
Support
ALL or some?
Action Completed/Not Completed
and why
Recommended Changes
New Projects for 2014
CSU Housing Fair
1,500 students attended
-Know Your Flood Hazard
-Insure Your Property
-Protect People from Hazard
-Protect Property from Hazard
-Build Responsibly
-Floodplain Regulations
-Flood Warning
-Basement Flooding
CSU Students
Relators/Property Managers
Homes with Basements
Utilities
CSU
FEMA
Booth targeting CSU
students, property
managers and realtors
Host event, advertising
Provide brochures
Complete
Complete
Complete
Continue this effort –
great turnout!
Education in Schools -Know Your Flood Hazard
-Protect People from Hazard
-Protect Natural Floodplain
Functions
-Flood Warning
-Drive Safe
- Education in Schools
Poudre School District
Students
Utilities
Natural Areas
Red Cross
Integrate into Watershed
Program
Master Naturalist
Programs
Preparedness Talks
Completed Children’s Water Festival
Table 2: Proposed Floodplain Education Projects
Projects
Outcome achieved?
Message Topics
Were messages achieved?
(Yes unless noted otherwise)
Audience
Completed?
(Yes unless noted otherwise)
Stakeholder
Support
ALL or some?
Action Completed/Not Completed
and why
Recommended Changes
Home Improvement
Stores/Home Shows
‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
‐Basement Flooding
General
Homes with Basements
Building Design Professionals
Utilities Partner with Climate
Wise efforts
2 per year
Not completed More coordination wtih
Community Engagement.
Training of staff on flood
issues would be needed.
Table 2: Proposed Floodplain Education Projects
Projects
Outcome achieved?
Message Topics
Were messages achieved?
(Yes unless noted otherwise)
Audience
Completed?
(Yes unless noted otherwise)
Stakeholder
Support
ALL or some?
Action Completed/Not Completed
and why
Recommended Changes
New Projects for 2015
Fort Collins FloodSmart Building
Awards
‐Business
‐Residential
‐Floodproofing
‐Open Space Preservation and
Restoration
‐Know Your Flood Hazard
Table 2: Proposed Floodplain Education Projects
Projects
Outcome achieved?
Message Topics
Were messages achieved?
(Yes unless noted otherwise)
Audience
Completed?
(Yes unless noted otherwise)
Stakeholder
Support
ALL or some?
Action Completed/Not Completed
and why
Recommended Changes
Scavenger Hunt /Geocaching
Project
‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
‐Flood Warning
‐Basement Flooding
‐Drive Safe
General Utilities
Natural Areas
‐develop ideas and
materials
Completed as part of
Poudre River Fest 2015 and
2016
Business Outreach
‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Floodplain Regulations
‐Flood Warning
‐Basement Flooding
Businesses Utilities Partner with Climate
Wise, Utilities Key
Accounts. Biz Ed
Workshops
2 Presentations/booths
Postponed ‐ lack of staff
time
Special Ribbon Awareness ‐Know Your Flood Hazard
General ‐Ribbons on trees for
community event
‐ attract media attention
Future idea
New Projects for 2016
Messaging to Homeless
Population about Safety
‐Know Your Flood Hazard
Table 2: Proposed Floodplain Education Projects
Projects
Outcome achieved?
Message Topics
Were messages achieved?
(Yes unless noted otherwise)
Audience
Completed?
(Yes unless noted otherwise)
Stakeholder
Support
ALL or some?
Action Completed/Not Completed
and why
Recommended Changes
Healthy Homes Assessments ‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Floodplain Regulations
‐Flood Warning
‐Basement Flooding
‐Drive Safe
General Healthy Homes Incorporate flood
awareness information
into healthy homes
assessments. Distribute
brochures, LETA911 info,
etc.
Table 3: Flood Response Projects
Projects Message Topics Audience Stakeholder
Support
Action
Website Know Your Flood Hazard
Protect People
from Hazard
Protect Property
from Hazard
Insure Your Property
Build Responsibly
Floodplain Regulations
Flood warning
Basement Flooding
Drive Safe
General
Residents and owners
in 100‐year floodplain
Flooded homes and
businesses
Building design
professionals
Utilities
FEMA
Red Cross
During and after a
flood: Post
information on
City website and
provide links to
additional FEMA
and Red Cross
resources.
Brochure
Displays
Know Your Flood Hazard
Protect People
from Hazard
Protect Property
from Hazard
Insure Your Property
Build Responsibly
Floodplain Regulations
General
Flooded homes
and businesses
Building design
professionals
Utilities
Red Cross
FEMA
After a flood:
Set up displays at
locations around
town with
brochures for
the public.
Provide
brochures.
Social
1
1
2016 Floodplain Management Outreach
Marsha Hilmes-Robinson
3-8-17
• Meetings
– Development of initial plan
• January – March 2014
– Annual Meetings
• March 2015
• March 2016
• March 2017
Fort Collins Floodplain Management
Public Information Committee
• Purpose
– Develop a program for public information
that will guide stormwater in the future.
• Goal
– Bring outside stakeholders together
with the City to develop partnerships,
provide expertise and create consistent
messaging for the public.
Fort Collins Floodplain Management
Public Information Committee
Committee Members
•City Staff - Floodplain, PIO, Natural Resources, Social Sustainability, City Safety, Environmental Services
• Board of Realtors
• Red Cross
•FEMA
• Chamber of Commerce
• Colorado State University
• Wildland Restoration Volunteers
• Colorado Riparian Association
• Poudre School District
• Colorado Association of Stormwater and Floodplain Managers
• Volunteers of America
Fort Collins Floodplain Management
Public Information Committee
Fort Collins: Be Flood Ready
6
Fort Collins: Be Flood Ready
2016 Project Review Presentation
2
Target Areas and Audiences for 2016
• Entire City of Fort Collins
• 100- and 500-year floodplain
• Repetitive loss area (one property)
• CSU campus
• Students living off campus
• Drivers
• Poudre School District students
• Realtors, lenders, insurance agents
• Trail users
• City employees September 2013 Poudre River Flood
College Ave. and Vine Dr.
Future Target Areas and Audiences
•Old Town
• Properties near detention ponds and irrigation ditches
• Offset from high flood prone area – “buffer”
• Poudre River Corridor based on RiskMAP (2017-2018)
• Erosion buffer zones
• Dam hazards
• Properties behind levees
• Contractors
Message Topics
Six Priority CRS Topics
• Know your flood hazard
• Insure your property for flood hazard
• Protect people from the hazard
• Protect property from the hazard
• Build responsibly
• Protect natural floodplain functions
Additional Topics
• Flood warning
• Floodplain regulations
• Basement flooding
•Drive safe
1904 Flood on the Poudre River –
Buckingham Neighborhood looking east
Bus Benches and Bus Sign
Drivers
2016 Benches
• Changed design
Bus Signs
• Discontinued bus signs due to cost
and low recognition.
• Signs are still on at least one bus as
of January 2017.
Community Events
Entire City of Fort Collins
• Poudre River Fest
•Earth Day
• Poudre River Forum
• Big Splash
• Safety Fair
2016 - Added questions and prizes for
more interactive experience
Education in Schools
Poudre School District Students
• City Stormwater
• Natural Areas
• Red Cross
3
Realtor, Lender, Insurance Agent,
Property Management Mailer
• City Stormwater
• Board of Realtors
Board of Realtors assisted
with distribution
Flood Videos
City Employees and Entire City of Fort Collins
• City Stormwater
• City Safety
•CSU
One video for City Employees
Two videos for the public
1
1
Fort Collins Flood of 1997
20-Year Commemoration
February 27, 2017
History
• Monsoonal rainstorm on
July 28, 1997
• 14.5 inches of rain in 31 hours
• Claimed five lives
• Damaged or destroyed approx.
2,000 homes and businesses
• Many areas of town impacted –
Spring Creek, Old Town, Canal
Importation Basin, West Vine
Basin, CSU
4
10 Year Commemoration (2007)
5
• Remembrance walk
Creekside Park to Spring Park
• Educational booths and displays
Fort Collins museum courtyard
– Stormwater
– Floodplains / flood warning
– Emergency preparedness
– FEMA and NWS
– Emergency responders
20 Year (2017) - Locations
6
Remembrance Ceremony
• Friday, July 28, 6:30 - 7:30 p.m.
– Creekside Park
Educational Expo
• Saturday, July 29, 10 a.m. - 2 p.m.
– Spring Park
Remembrance Event
• Ceremony
• Speeches
• City officials
• others
• Parking
• Spring Park
• Max Bus or
• Whole Foods
7
Educational Event
• Hands-on educational booths
• Demos, flood shower, etc.
• Tours along Spring Creek Trail
• Guided walking tours every 15-20 minutes
(2 hours)
• Discuss flood mitigation improvements
• DIY Bike Tours – FC Bikes
• GIS Storybook Tour Demo
• Shaded area with chairs
• Educational presentations – 15 minutes
8
1997 Flood 20-year Anniversary Planning
2
Breakout Activity
• What makes a successful event?
• Target audiences?
• Target Messages?
• Project ideas?
• Participation?
• What are ways to communicate?
9
Appendix C
Approval of Annual Evaluation Report
2016 Children’s Water Festival
Media
Know Your Flood Hazard
Protect People
from Hazard
Protect Property
from Hazard
Insure Your Property
Build Responsibly
Floodplain Regulations
Flood warning
Basement Flooding
Drive Safe
General
Residents and owners
in 100‐year floodplain
Flooded homes
and businesses
Building design
professionals
Utilities
During and after
a flood: Send
social media
messages via
Facebook/Twitter.
‐Protect People from Hazard
General Social Sustainability Individual contacts or
through signage and
other agencies ‐
Churches, Murphy Center
Still exploring options Will explore possibility of
efforts with new Street
Outreach Team
City Safety Video ‐Protect People from Hazard
City Employees City Safety Create new safety video completed 2017‐ PSD will show
video to employees
New Employee Orientation
‐Know Your Flood Hazard
‐Protect People from Hazard
‐Protect Property from Hazard
‐Flood Warning
General City Safety
CSU
Poudre School Dist.
Incorporate flood safety
messaging, including
LETA 911 into new
employee orientation
completed 2017 ‐ PSD will also
incorporate into
employee training.
New Projects for 2017
Commemoration of 20‐year
Anniversary of the 1997 Flood
‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
‐Flood Warning
‐Basement Flooding
‐Drive Safe
General Utilities
Natural Areas
FEMA
Colorado Riparian
Association
Others: NWS,
CWCB, CoCoRaHS,
OEM, Coloradoan
Newspaper
Remembrance
Ceremony, Flood
Education Day, walking
and biking tours,
presentations.
‐Protect Property from Hazard
‐Build Responsibly
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
General
Realtors
Building Design Professionals
Utilities
Natural Areas
CSU
CASFM
FEMA
Chamber
Board of Realtors
Colorado Riparian
Association
Develop application form,
advertising, contribute to
awards, selection
committee
Postpone to 2018 – lack of
staff time, but great
enthusiasm for idea
RiskMAP ‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
‐Flood Warning
‐Basement Flooding
‐Drive Safe
RiskMAP areas
General
Realtors, Lenders, Insurance
Agents
Building Design Professionals
Utilities
FEMA
Postponed – RiskMAP
delayed – 2018
is great event for District
3rd graders.
Realtor Training/Continuing
Education
-Know Your Flood Hazard
-Insure Your Property
-Protect People from Hazard
-Protect Property from Hazard
-Build Responsibly
-Floodplain Regulations
Realtors Utilities
Board of Realtors
FEMA
Offer training once in Fall
Help secure CEC,
advertising
Assist with training
Not completed – lack of
time
Coordinate with Sean
CSU Newsletter -Know Your Flood Hazard
-Insure Your Property
-Protect People from Hazard
-Protect Property from Hazard
-Flood Warning
-Basement Flooding
-Drive Safe
CSU Students and Staff –
100% coverage
CSU Campus- wide email
Newsletter – CSU Today
Not completed – lack of
time
Try for next year
Mailer to Residents Behind
Levees
-Know Your Flood Hazard
-Insure Your Property
-Protect People from Hazard
-Protect Property from Hazard
-Flood Warning
Properties Behind Levees Utilities
FEMA
Prepare handout, mailing
Logo on brochure
Not completed Will tie in with RiskMAP
Driver Education
-Protect People from Hazard
- Flood Warning
-Drive Safe
Drivers Utilities Posters at DMV
Materials distributed to
Driver’s Ed
Not completed - time Poudre school District
interested in this effort.
Discovery Science Center
Exhibit – Dome shows
?? General Utilities
CSU
Natural Areas
CASFM
PSD?
-coordinate with museum
-raise funds
Not Completed. Working on
future designs. Contacts
have been made.
Keep in contact.
Board of Realtors
Minimum 3 per year
Help coordinating and
advertising
Not completed – no
requests, lack of time to
promote.
Future effort
Dump No Waste Inlet Markers ‐ Protect Property from Hazard
‐Protect Natural Floodplain
Functions
General Utilities Prepare map of locations,
mark inlets
Completed
Disaster Preparedness Calendar
‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Flood Warning
‐Drive Safe
General Office of Emergency
Management
Red Cross
Prepare calendar,
coordinate messages
Logo on calendar, assist
with preparedness
sections
Completed
Flood Protection Assistance and
Site Visits
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Build Responsibly
‐Floodplain Regulations
‐Basement Flooding
General Utilities Provide free site visits to
residents and businesses.
Advertise service in City
News.
Completed
‐Build Responsibly
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
‐Flood Warning
‐Basement Flooding
‐Drive Safe
General Utilities
Red Cross
WRV
Natural Areas
CSU
FEMA
Minimum 3 per year (JAX
Safety Fair, Poudre
Forum, Children’s Water
Festival)
Minimum 3 per year,
provide brochures
Five per year ‐ CSU
Natural resources days, 2
Farmers Markets,
Sustainable Living Fair,
Taste of Fort Collins, New
West Fest
Minimum 3 per year
Campus Bike Tour related
to Flooding
Provide brochures
Completed 5
Unknoiwn
Not completed – no
interest
Completed 3
Completed
Completed
Possibilities ‐ New West
Fest – City could partner
with another group to
man it. (Due to cost of
the booth) Staffing could
be through volunteers.
Brad offered to help with
the staffing task. Will
explore, but not commit.
Consider Neighborhood
Nigh Out (1st Week of
August), Open Streets
focus on 1997 Spring
Creek Flood – 20‐year
anniversary
Will handout at home
visits
Flood Videos ‐Know Your Flood Hazard
‐Insure Your Property
‐Protect People from Hazard
‐Protect Property from Hazard
‐Protect Natural Floodplain
Functions – 2015 NOAA Videos
‐Flood History
‐Flood Warning
‐Drive Safe
General
CSU Students
Utilities
CSU
City Safety
Cable Channel 14
CSU will be contacting
City to get videos. Videos
will play on Channel 11
Produce new video for
City Employees and show
at Safety Meetings
Completed – includes two
new videos
Completed
Completed
Promote new videos with
20‐year Flood
Anniversary
PSD will play on their TV
channel
Bus Benches ‐Know Your Flood Hazard
‐Drive Safe
Drivers
Utilities
6 benches around town
during flood season
Completed Note done in 2016 due to
cost. One sign still being
used as of Jan 2017
Trail Signs and High Water
Markers
‐Know Your Flood Hazard
‐Protect People from Hazard
‐Protect your property
‐Protect Natural Floodplain
Functions
‐Floodplain Regulations
‐Flood Warning
‐Keep Drainage Systems Clean
Trail Users WRV
CSU
Natural Areas
1 sign location (Dragon
flies Lair), more in the
future
2 High Water Marks on
Campus. More planned
for the future
Trail Signs
Completed
Completed
Completed
Trifold size for kiosks
Model of floods thru
history water marks that
can travel
Realtor, Lender, Insurance
Mailer
224 mailers sent in 2016 plus
Board of Realtor email
distribution
‐Know Your Flood Hazard
‐Insure Your Property
‐Floodplain Regulations (some
years)
‐ Build Responsibly
Realtors, Lenders & Insurance
Agents, Property Managers
Utilities
Board of Realtors
Prepare newsletter,
mailing
mailing list, Review of
newsletter
Completed – sent to
lenders, insurance agents,
property managers
Sean Dougherty will help
facilitate with the Board
of Realtors ‐ Done in
2015 and 2016
streamflow Information.
Stay informed during a flood.
Increase in number of
people signing up
for LETA911
Increase in users of
mobile Flood Warning
map
Increase in hits on
flood warning website
LETA lost their sign‐up data
statistics during software
upgrade. Will have info on
future sign‐ups.
Floodwarning website hits
2015 = 3,313 – May and June
highest
2016 = 10,700 hits – May highest
Floodplain
Regulations
Floodplain regulations are
for your protection. Know
the requirements.
Check into floodplain
requirements before
planning your next project.
Get a floodplain use permit.
Fewer floodplain
enforcement actions
Fewer people surprised
by the floodplain
regulations at time of
building permit
Hard to quantify
Enforcement Actions – minimal
(1‐2 max per year)
Basement
Flooding
Basements collect
floodwater: Protect your
home and family.
Four inches of water can
mean $10,000 of damage.
Raise your valuables to
higher floor levels.
Less damage related to
basement flooding
Improved life safety
Hard to quantify
Drive Safe
Six inches of flood water can
move your vehicle.
Don’t drive through
floodwaters.
Respect the power of water.
Turn around, don’t drown.
Fewer rescues
Improved life safety
Fewer people driving
around barricades
Hard to quantify
Everyone can purchase flood
insurance.
CSU students: Flood
insurance renter coverage
available.
Increase in flood
insurance policies
Flood Insurance Policies
03/06/2017 = 450
02/04/2016 = 484
03/03/2015 = 544
12/30/2013 = 432
08/06/2013 = 414
12/07/2010 = 416
10/20/2009 = 429
12/16/2008 = 438
3. Protect people from
the hazard
Get a kit, make a plan, be
informed.
Red Cross message.
Turn around, don’t drown.
Don’t play in flood water.
More families have a
disaster supply kit
More people
contacting 211 for
flood‐related
information after a
flood
Fewer rescues
Difficult to quantify.
No floods involving rescues.
4. Protect your
property from the
hazard
Know how to protect your
property.
Know where your valuables
are and move them up!
Number of best ways to
protect your property.
Free site visits available,
schedule a home visit.
Keep our drainage system
clean.
Don’t dump in detention
ponds or drainage channels.
The house you flood could
be your own.
Increase in request for
site visits
Increase in website hits
Fewer citations for
stream dumping
Site visits have not increased.
Too many different web pages
with property protection info to
track form year to year.
Citations from Stream Dumping
2010 = 11
2011 = 2
2012 =23
2013 = 0
2014 = 1
2015 = 1
2017 = 1
*Can be highly affected by other
weather – wind, spring snow
storms, etc.
Table 1. Topics, Messages and Outcomes