HomeMy WebLinkAboutMemo - Mail Packet - 6/9/2015 - Memorandum From Kevin R. Gertig Re: Fort Collins Utilities Fact Bookwater
wastewater
stormwater
light & power
fact book
2015
Our intent: to deliver a level of service our
customers expect in an environmentally
and socially responsible manner while
making the best economic choices for the
long term.
Our purpose: innovative, reliable services
inspiring resilient, thriving communities.
Respond to customer inquiries by phone, in person
and electronically.
Establish or discontinue service, make payments,
explain bill and service options, enroll customers in
Utilities programs and services, answer questions
about the City and community and resolve concerns.
Help customers manage utility bills, delinquent
accounts, deposits, title estimates and more.
INSIDE UTILITIES
customer support
$$$
1
Utilities revenue is fee based,
not general fund (sales tax).
The City’s floodplain
management program is
very highly rated – within
the top 10 in the nation.
More than 99.8% of all
electric customers now
have advanced meters.
AWWA Partnership for Safe
Water - Director Level
Award for Treatment
(15 years) and Distribution
(charter member, 1st year)
Maintains annual ISO
14001 Certification for
functional Environmental
Management System -
five years
X4 service achievements
[pg. 3]
[pg. 5]
[pg. 7]
[pg. 9]
wastewater
water
stormwater
light & power
2
Fort Collins’ drinking water comes from the Cache la
Poudre River and Horsetooth Reservoir and is treated at
the Water Treatment Facility. It is distributed to homes
and businesses in Fort Collins through 544 miles of
water mains.
Mountain Snowpack
(and high mountain reservoirs)
• Snow is primary
water source
• Watershed drains
564 square miles
Treatment plant
in foothills
- Water Quality Lab
Pipes, hydrants,
valves, services
Advanced meters on
businesses and homes
Home/business
water use
Water quality
monitoring on source
water, treated water
Water flows into
the Cache la Poudre
River and Horsetooth
Reservoir
WATER
source treatment distribution
3
Residential = 32,000+
Commercial = 3,000+
Water supply to meet an average annual treated water demand of approximately
during a 1-in-50 year drought in
the Poudre River basin
Water Distribution
• Water mains - 544 miles (2.9 million feet)
• Range from 2” to 60” pipe; 12,700 valves; 3,660 hydrants
• Average daily treated - 21.4 MGD
(million gallons/day)
• Combination of settling, filtration and
chemical addition
some facts and numbers
35,000+
gallons 7.9 of billion water treated in 2014
31,000 acre feet
4
METERED
ACCOUNTS
WASTEWATER
Home/business
plumbing systems
Underground pipes,
services, manholes
Two plants with
combined treatment of
29 million gallons
per day
Laboratories - monitor water and
biosolids returned to environment
Discharged to Fossil
Creek Reservoir and
Poudre River
Some treated effluent
pumped to Platte River’s
Rawhide Energy Station
for cooling needs as part
of Reuse Plan
BIOSOLIDS
recycling application
at Meadow Springs
Ranch
• 445 miles of pipe
(2.35 million feet)
source
collection
treatment
Wastewater goes through
a number of physical and
biological treatment steps
before it is returned to the
environment.
X2
5
The collection system pipes range from 4” to 42” diameter
Treatment Facilities
26,500 acre Meadow Springs Ranch – site for biosolids application
Amount of system
cleaned annually
(over 1.8 million feet)
• Less than 5 mainline
blockages per year
• Closed circuit TV
inspections – 15%
of system annually
some facts and numbers
75%
6
35,000+ Residential = 32,000+
Commercial = 2,000+
CUSTOMER
ACCOUNTS
STORMWATER Fort Collins residents
receive up to a 30%
discount on flood
insurance - one of the
lowest rates in the
country - due to our
proactive floodplain
management program.
Located in Poudre Canyon
(advance warning of flood conditions)
Data from 38 automatic
rain gauges, 35 water-level
gauges and 5 automatic
weather stations
Emergency notifications
available on cell phones, via
text messages, emails and
traditional landline phones
flood warning system basins and
drainage systems
stormwater basins
Strict development regulations to protect
people and structures in floodplains
Series of detention basins, open channels and
underground pipes for stormwater conveyance
Stormwater ultimately drains into Poudre River
- NOT the wastewater plant
X13
7
More than 500 acres
some facts and numbers
44,000+
117
improvements
vegetation
management sites
Drainage improvement projects
provide cost-effective flood
protection for a 100-year rainfall
event (e.g., pipe projects,
detention ponds and channel
restoration)
Stream Rehabilitation
Program protects and
maintains
urban
watersheds
• 200 miles of underground drainage
pipes, even more miles of open channels
• Stormwater collected in more than
4,165 road inlets
8
Residential = 36,000+
Commercial = 7,300+
CUSTOMER
ACCOUNTS
light & power Fort Collins Utilities is
committed to a cleaner
environment, affordable
electric bills and a highly
reliable energy system.
Coal-fired power generation
north of city
Platte River high-voltage transmission lines
transmit electricity to high-voltage substations
Utilities’ substations - voltage reduced and delivered
to homes and businesses through distribution
substations and transformers
Wind and Solar Power
By the end of 2015, Fort
Collins will have over 10% of
its electricity from renewable
resources and over 30% from
carbon free resources.
generation Platte river power authority distribution
9
underground
• Advanced meters on all homes and businesses
• Streetlights
• Electric vehicle charging stations
• Over 99% of electric lines
some facts and numbers
70,500+
24/7 OUTAGE 99+%
RESPONSE
11,097
663
Plans, designs and operates all
electric infrastructure to homes and
businesses, including substations
and EV charging stations - about 55+
square miles
Power provider is Platte River Power Authority
jointly owned by Fort Collins, Loveland, Longmont and Estes Park
Installs and maintains
streetlight system
Municipal streetlights
• Underground
• Reliability
Floodlights
Maintains 1,851 miles
of distribution lines
10
Residential = 62,000+
Commercial = 8,500+
METERED
ACCOUNTS
rates allocation
Water Conservation, 3%
Customer Service
& Administrative, 12%
Debt Service, 11%
Customer Service
& Administrative, 10%
Operations
(Transmission
& Distribution), 11%
Resources/
Treatment, 29%
Reclamation/
Treatment & Lab, 28%
Debt Service, 11%
Operations, 7%
Other, 6%
Other, 6%
Payment in Lieu of Taxes, 5%
Payment in Lieu of Taxes, 5%
(operating revenues)
(operating revenues)
Infrastructure Replacement/
Rehabilitation, 23%
Infrastructure
Replacement/
Rehabilitation,
23%
water wastewater
Fort Collins Utilities works
diligently to manage costs —
rates remain among the lowest
in the state.
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stormwater light & power
fcgov.com/rates-allocation
12
Debt Service, 25%
Customer Service
& Administrative, 16%
Drainage &
Detention, 9%
Engineering/Floodplain
Administration, 9%
Other, 5%
Operations, 7%
Debt Service, 1%
Renewables/Energy
Efficiency, 7%
Purchase Power
(Energy & Demand),
61%
Payment in Lieu of Taxes, 5%
Customer Service & Administration, 5%
Other, 2% Streetlights, 1%
(operating revenues)
Infrastructure
Replacement/
Rehabilitation,
36%
Infrastructure
Replacement/
Rehabilitation,
11%
• In 2012, the two largest wildfires in the history of
the Cache la Poudre River watershed burned nearly
95,000-acres of land. Treated water quality was
not affected.
• Utilities has an active water conservation program
- since the 1970s. In 2001, single-family water use was
141 gallons per capita per day (gpcd). In 2013, use
decreased to 93 gpcd. Per capita water use was reduced
by over 30%.
• Part of Fort Collins high-mountain water supply was
constructed along steep mountainsides at elevations of
more than 10,000 feet. Some sections of the original
wooden pipe are still in use today.
• The first water treatment plant, the Poudre Canyon Plant, was
constructed in 1909 about 15 miles northwest of the city.
• Meadow Springs Ranch and Soapstone Prairie Natural
Area comprise the first municipal land ever used for the
introduction of black footed ferrets, September 2014.
• The Mulberry Water Reclamation Facility utilizes
ultraviolet disinfection, a more sustainable alternative to
traditional disinfection methods.
• The original sewage treatment plant on Mulberry Street
began operating in 1948.
• Following the devastating 1997 flood, rainfall standards
were re-evaluated and resulted in updates to the Drainage
Basin Master Plans, including remapping floodplains and
assessing improvements.
• In 2013, Fort Collins received up to 12 inches of rain,
yet minimal damage occurred to structures, due in part
to our comprehensive floodplain management program.
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did you know?
water
stormwater
wastewater
• Fort Collins is ranked as one of the top 10 safest
communities in the country according to FEMA’s
Community Rating System.
• The RP3 program recognizes utilities nationwide that
demonstrate high proficiency in reliability, safety, work
force development and system improvement. Light &
Power was awarded 90.5% in 2010, 98.5% in 2012
and a perfect 100% in 2014.
• Fort Collins Light & Power is the second largest
municipal electric utility in Colorado.
• Energy conservation programs will save over 130 million
kilowatt-hours in 2015 and the savings grow each year.
• In partnership with Art in Public Places, the Transformer
Cabinet Murals program works with local artists and
non-profit groups to paint transformer cabinets.
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light & power
fcgov.com/utilities • utilities@fcgov.com • 970-221-6700 • TDD 970-224-6003