HomeMy WebLinkAboutMemo - Mail Packet - 7/18/2023 - 2022 Transfort Year In Review – Recovery To Resilience2022 proved to be extraordinarily challenging as Transfort
was forced to drastically decrease service levels due to
staffing shortages.
Transfort experienced 40% of our bus operator workforce turnover
in 2022. The bus operator shortage resulted from an acceleration
of retirements due to the pandemic, e-commerce growth, and the
availability of alternative transportation-related jobs, as well as the
challenging nature of bus operator positions.
Transfort has been focusing time and resources on improving the
quality of bus operator positions with the hope to increase staffing
levels, and ultimately, service levels. In 2022, this focus included
the implementation of hiring and referral incentives, an increase
in hiring pay, and hiring bus operators directly into benefited
positions. However, it has not been enough to ensure the resilience
of our workforce for the future. There is still work being done to
increase the safety of our bus operators, improve work schedules,
and increase wages and benefit options for our existing staff.
While working persistently to improve staffing levels, Transfort
is concurrently planning for the future. This includes the 100%
design of West Elizabeth bus rapid transit, planning of MAX
extension on North College, conversion to an electrified fleet, and
implementation of the Transit Master Plan.
Transfort is committed to the mission of our work and to the
community that we serve. While we have seen significant service
reductions, we have also seen an increase in ridership despite those
reductions. Thank you for your continued dedication to public
transportation and we look forward to continuing to serve the
community for years to come.
YEAR IN REVIEW
RECOVERY TO RESILIENCE
Auxiliary aids and services are available for persons with disabilities.23-25232
20222022
Kaley Zeisel, Interim Director Transfort
23-25232
2022 HIGHLIGHTS
FLEET ELECTRIFICATION In April 2022
Transfort celebrated the purchase of two battery
electric buses, marking an important milestone
in the City’s sustainability goals. The transition
to emissions-free public transit is a strategy
for municipal sustainability and in Our Climate
Future (the City’s Climate Action Plan). Transfort
has plans to eventually convert its 53-bus fleet
by 2040. Funding is secured for 11 total battery
electric buses, or 21% of the fleet, by 2025.
TRIENNIAL REVIEW In 2022, Transfort
completed the Federal Transit Administration (FTA) Triennial Review with zero
deficiencies in all areas of compliance! This is a huge accomplishment for the agency
as the review includes an in-depth examination of 23 areas of compliance and
requires collaboration from all work groups within Transfort. The Triennial Review is
one of the FTA’s management tools for transit agencies that receive federal funds to
ensure they are meeting statutory and administrative requirements.
TRANSFORT MAINTENANCE FACILITY BUS LIFT The Transfort Maintenance
Facility saw some improvement projects in 2022; one of which was the installation
of a new bus lift for the maintenance team replacing an outdated lift from 1983. The
new device can lift all bus models in Transfort’s fleet, including the 60-foot MAX buses
which weigh approximately 48,000 pounds (empty). The new lift created a more
efficient and safe work environment as it eliminates the need to use jack stands to
support the buses while working on brakes or tires.
DIAL-A-RIDE RIDERSHIP 2019 - 2022
35,000
30,000
25,000
20,000
15,000
2019 2020 2021 2022
600,000
500,000
400,000
300,000
200,000
100,000
0
JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
Riders in 2022
Riders in 2021
Riders in 2020
Riders in 2019 4,457,618
1,773,937
1,442,873
1,744,754
TRANSFORT RIDERSHIP
35,00030,00025,00020,00015,000 2019 2020 2021 2022
600,000
500,000
400,000
300,000
200,000
100,000
0
JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
Riders in 2022
Riders in 2021
Riders in 2020Riders in 2019 4,457,6181,773,937
1,442,873
1,744,754
35,00030,00025,00020,00015,000 2019 2020 2021 2022
600,000
500,000
400,000
300,000
200,000
100,000
0
JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
Riders in 2022
Riders in 2021
Riders in 2020
Riders in 2019 4,457,618
1,773,937
1,442,873
1,744,754
2022 EXPENSES
State Grants $1,350,744
Partnerships, Contri., & Misc. $1,911,139
Federal Grants $10,334,566
City of Fort Collins $9,982,312
Fares & Advertising $172,703
Transit Services $1,843,876
Property Services $3,432,312
Capital Projects $5,736,211
Personnel, Prof. & Misc. $12,925,037
Contract Paym. to Govt./Other $352,326
Supplies $1,065,486
State Grants $1,350,744
Partnerships, Contri., & Misc. $1,911,139
Federal Grants $10,334,566
City of Fort Collins $9,982,312
Fares & Advertising $172,703
Transit Services $1,843,876
Property Services $3,432,312
Capital Projects $5,736,211
Personnel, Prof. & Misc. $12,925,037
Contract Paym. to Govt./Other $352,326
Supplies $1,065,486
TOTAL $25,355,248
Auxiliary aids and services are available for persons with disabilities.
RIDETRANSFORT.COM • 970-221-6620
2022 REVENUE
State Grants $1,350,744
Partnerships, Contri., & Misc. $1,911,139
Federal Grants $10,334,566
City of Fort Collins $9,982,312
Fares & Advertising $172,703
Transit Services $1,843,876
Property Services $3,432,312
Capital Projects $5,736,211
Personnel, Prof. & Misc. $12,925,037
Contract Paym. to Govt./Other $352,326
Supplies $1,065,486
State Grants $1,350,744
Partnerships, Contri., & Misc. $1,911,139
Federal Grants $10,334,566
City of Fort Collins $9,982,312
Fares & Advertising $172,703
Transit Services $1,843,876
Property Services $3,432,312
Capital Projects $5,736,211
Personnel, Prof. & Misc. $12,925,037
Contract Paym. to Govt./Other $352,326
Supplies $1,065,486
TOTAL $23,751,464