HomeMy WebLinkAboutMemo - Mail Packet - 3/23/2021 - Memorandum From Josh Birks Re: 3Rd Party Food Delivery - Noco Nosh
Economic Health Office
222 LaPorte Avenue
PO Box 580
Fort Collins, CO 80522
970.416.4349
fcgov.com
MEMORANDUM
DATE: March 18, 2021
TO: Mayor and Councilmembers
THRU: Darin Atteberry, City Manager;
Kyle Stannert, Deputy City Manager; and
Jacqueline Kozak-Thiel, Chief Sustainability Officer.
FROM: Josh Birks, Economic Health and Redevelopment Director
RE: 3RD PARTY FOOD DELIVERY NOCO NOSH
This memorandum provides an update on the Restaurant Delivery Service program funded with Corona
Virus Relief Funds (CVRF).
BOTTOM-LINE:
The City invested $152,000 of CVRF funds to offset the cost of third-party food delivery for restaurants
between November 24, 2020 and December 30, 2020. The program significantly impacted the
restaurants delivery sales during this period setting several weekly records for number of deliveries and
total sales. Additionally, the program seems to have altered consumer behavior creating a lasting impact
for restaurants.
BACKGROUND:
This City of Fort Collins launched a program to assist local restaurants and incentivize community
members to support their favorite restaurants by partnering with NoCo Nosh. NoCo Nosh is a local
delivery service owned by over forty (40) northern Colorado restaurants. The program paid the
restaurant portion of the delivery fees, the customer processing fee, and the first $0.50 of the customer
delivery fee charged to Fort Collins community members.
The program significantly benefits Fort Collins restaurants:
As of February 5th, 32 restaurants added to the NoCo Nosh platform since program launch.
NoCo Nosh sales went from an average of $4,300/week to $5,700/week signifying a change in
consumer behavior since program launch.
Total amount of businesses who received free menu photo shoots through the partnership: 16.
94% of respondents said they would continue using NoCo Nosh after COVID:
o
o
o
A full summary of the post program survey and other data is attached.
NoCo Nosh CARES PROGRAM
DATA RESULTS
March 12, 2021
CONTACT
Josh Birks, Economic Health & Redevelopment Director
jbirks@fcgov.com
Shannon Hein, Economic Health Manager
jbirks@fcgov.com
EXECUTIVE SUMMARY
FUNDING SUMMARY
SURVEY RESULTS
What percentage of your sales are delivery and takeout ?
Program
Days
Delivery
Orders
Takeout
Orders Total Orders
Avg. Daily
Orders
Total Food
Sales
Avg. Order
Amount
Avg. Daily
Sales
Sales
Commission
Commission
% of Sales
Were you new to NoCo Nosh?
Were you working with other third-party delivery services prior to
joining NoCo Nosh?
If you use other third-party delivery services, have you seen a change in
distribution of your sales between NoCo Nosh and these other third -
party delivery companies?
Did you see an increase in orders after the City of Fort Collins
partnership launched in late November?
What percentage of your dining room revenue have you been able to re -
coop through delivery or takeout?
What are your future delivery and take -out plans?
What else would you like us to know about your business, this program,
or overall recovery?