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HomeMy WebLinkAboutWORK SESSION SUMMARY-03/23/2021-Work Session (2) Fort Collins Connexion Broadband Services 215 N. Mason St. Fort Collins, CO 80524 970.207.7870 fcconnexion.com MEMORANDUM DATE: March 30, 2021 TO: Mayor Troxell and Council Members THRU: Darin Atteberry, City Manager Colman Keane, Broadband Executive Director FROM: Erin Shanley, Broadband Marketing Manager RE: Work Session Summary – March 23, 2021: Fort Collins Connexion Update ______________________________________________________________________________ On March 23, 2021 Mayor Troxell and Councilmembers Summers, Cunniff, Pignataro, Gutosky, Potyondy, and Gorgol participated remotely in the work session. Staff members Colman Keane and Chad Crager presented. Nina Bodenhamer provided an update on the Digital Equity Program. Staff presented a thorough overview and update that included construction metrics, communication strategy, Business planning, and a financial update. Discussion:  Support for amount of the work and optimism going forward.  Currently challenging to interpret/find the business changes and the financial impacts that have occurred to date. Would be good to update and make user friendly for the public.  Forecast metrics are good and should go further/maybe to the end of the build.  Continued interested in sharing take rate and encouragement to share a release date.  Conversation on the difficulty of knowing whether to sign contracts with incumbents. Staff provided a reminder of the construction hotline number for residents who have experienced any irrigation damage (include number) and an explanation of the need and process for temporary drops due to frozen ground. DocuSign Envelope ID: 7BB66A8F-E6AA-4685-A4F8-52EAB8E57605DocuSign Envelope ID: 89A98403-1FBF-407C-8D81-533A58CBF14B Concern regarding current billing process that results in a first bill being one -plus months of service. Currently able to manually generate the Digital Equity bills. Long- term solution still underway. Clarification on process to contact pre-qualified digital equity participants. Next Steps: Update key elements of the 2017 Connexion business plan and provide back to Council and the public. Provide memo addressing income qualified outreach. DocuSign Envelope ID: 7BB66A8F-E6AA-4685-A4F8-52EAB8E57605DocuSign Envelope ID: 89A98403-1FBF-407C-8D81-533A58CBF14B