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HomeMy WebLinkAboutCOUNCIL - AGENDA ITEM - 12/10/2019 - MANUFACTURED HOUSING PRESERVATION AND LIVABILITY SDATE: STAFF: December 10, 2019 Tom Leeson, Director, Comm Dev & Neighborhood Svrs Sue Beck-Ferkiss, Social Policy and Housing Program Manager Jeff Mihelich, Deputy City Manager WORK SESSION ITEM City Council SUBJECT FOR DISCUSSION Manufactured Housing Preservation and Livability Strategies. EXECUTIVE SUMMARY The purpose of this work session is provide Council with an update of progress on Council priorities related to manufactured housing communities (MHC) since the imposition of a moratorium on redevelopment and to seek direction on potential options to preserve this type of housing and address livability issues that have been raised by residents and owners. MHCs typically are structured to divide asset ownership with homeowners renting the land under their home from community owners. MHCs are an important part of the community’s housing stock and are a relatively affordable type of housing. Staff has been asked to provide options for Council’s guidance and feedback to both preserve this type of housing and improve livability in MHCs. For the purpose of this presentation, staff is using the phrase “manufactured housing” to refer to both mobile homes and manufactured homes. Federal definitions define mobile homes as units constructed prior to 1976, while units constructed afterwards are defined as manufactured homes. GENERAL DIRECTION SOUGHT AND SPECIFIC QUESTIONS TO BE ANSWERED 1. Do Councilmembers want staff to bring a manufactured housing zone forward for Council consideration? 2. Do Councilmembers have direction on which resident's rights and livability strategies to prioritize? BACKGROUND / DISCUSSION This summer, City Council initiated a moratorium on the acceptance of development applications that could result in the partial or total closing of manufactured housing communities. The moratorium began in August 2019 and will last until the earlier of the City’s adoption of regulations and/or strategies for the preservation of manufactured housing communities or one year. Councilmembers also directed staff to investigate livability issues at these communities and to help clarify rights and responsibilities of manufactured housing owners and residents. This item will address preservation and resident’s rights/livability strategies separately. Affordable housing, manufactured home preservation, and manufactured housing resident protections are Council priorities and well-aligned with the recent City Plan update and the 2018 Strategic Plan. City Plan Policies LIV 6.4, Permanent Supply of Affordable Housing, LIV 6.9, Prevent Displacement, and LIV 6.10, Mitigate Displacement Impacts are specifically relevant to manufactured housing in Fort Collins. Policy directed to this housing type is also contained in the City’s Affordable Housing Strategic Plan and the Affordable Housing Redevelopment Displacement Mitigation Strategy. In addition, the Colorado General Assembly recently passed legislation (HB19- 1309) to strengthen enforcement of the State’s Mobile Home Park Act which encourages local governments to play an active role in ensuring the Act is upheld. Since the implementation of the moratorium, several interdepartmental staff teams have been working to better understand current issues and operations in Fort Collins’ manufactured housing communities and to investigate manufactured housing preservation strategies and livability issues. A core team is overseeing all work on these December 10, 2019 Page 2 priorities and a resident rights/livability technical team has been formed to address those issues specifically. (More information on this team will be found in the residents’ rights/ livability section below). The core team includes: • Neighborhood Services • Planning • Communications and Public Information Office • Social Sustainability • Utilities • City Attorney’s Office • Finance This work is also in collaboration with external partners such as: The Family Center/La Familia, the Larimer County Department of Health Built Environment Team, and several MHC resident leaders, owners, and managers. Manufactured Housing in Fort Collins MHCs represent an important housing choice in Fort Collins. While residents may own or rent their home, they always rent the pad the home rests upon. Residents of manufactured housing communities may not have the means to rent or purchase in other neighborhood types. MHCs are exempt from some livability Codes and Ordinances, as well as enforcement of those by City staff as private property, most of which is usually not visible from public streets and sidewalks. Additionally, MHCs are home to historically underserved populations of non- English speakers, lower-income households, and senior citizens. Through a series of meetings with MHC residents and community partners working in the residents’ rights space, need was expressed by the public and Council for programs and projects focused on manufactured housing livability and safety, preservation of manufactured housing communities as an affordable housing option in Fort Collins, and equitable access to City resources in historically underserved neighborhoods and populations. Within Fort Collins city limits there are 10 manufactured housing communities and approximately 1,400 home sites. An additional 14 communities and approximately 2,100 home sites exist within the Fort Collins’ Growth Management Area (GMA) as illustrated in Attachment 1. Several of the largest communities in the GMA are also immediately adjacent to City limits. While staff is preparing options for Council’s consideration to move forward within City limits, consultation and collaboration with Larimer County will play an important role in strategies for the communities outside City’s limits. Manufactured housing is an important and significant form of private, unsubsidized, affordable housing in Fort Collins. The approximate 3,500 manufactured homes in the GMA represent nearly the same inventory as the City’s subsidized affordable housing stock of 3,450 units. In addition to the relative affordability of manufactured homes, this type of housing has many benefits for residents, including: • Privacy and a single-family housing lifestyle • Private or semi-private outdoor areas and gardens • Strong sense of community • Access to community amenities, if available (pools, playgrounds, community centers, etc.) As mentioned above, residents of manufactured housing must contend with divided asset ownership. While a resident may own or rent their home, the land underneath is rented from a community landowner and operator. For residents this can lead to: • Frequent and unpredictable housing cost increases • Housing instability and fear of potential community closure and displacement • Difficulty and cost of moving homes • Power dynamics with owners/operators and limited tenant protections December 10, 2019 Page 3 The large majority of the GMA’s manufactured housing communities were also constructed decades ago, and development of new communities is rare. While no manufactured housing community has closed in Fort Collins since the Bender Mobile Home Park in 2012, a future closure of one of the larger communities could mean the displacement of a majority of residents and a large decrease in the City’s private affordable housing stock. The closure of the Bender Park was the impetus for the City’s Affordable Housing Redevelopment Displacement Mitigation Strategy and while that work’s focus was mitigation of redevelopment, the work presented here is designed for preservation of this type of community. Resident & Owner Issues - Community Engagement The engagement plan for manufactured housing preservation and residents’ rights strategies (Attachment 2) has focused on expanding organizational understanding of current resident and owner/operator issues. While staff has completed several City-led meetings with residents and owners, a significant portion of issues has also been relayed via community organizations and partners. Engagement with both MHC owners and residents is ongoing. Collaboration & Coordination: In September 2019 a cross-departmental residents’ rights/livability technical team (“Team”) led by Neighborhood Services began meeting biweekly to plan and implement three interim budget cycle funded projects to improve transparency and accessibility of resources: • Manufactured Housing Community Handbook • Manufactured Housing Community Neighborhood Improvement and Community-Building Mini-Grants • Manufactured Housing Community Neighborhood Liaisons for the highest need communities The residents’ rights/livability technical team includes contributors from Neighborhood Services, Communications & Public Involvement, Social Sustainability, Utilities Customer Connections, and Planning. Community engagement related to MHC livability with internal and external stakeholders and outlined in the attached Public Engagement Plan for Mobile Home Parks is already underway. In October, the Team met with representatives from six community organizations working within MHCs to raise awareness of potential shared resources and future community engagement activities. The community partners at the October meeting represented: • Bike Fort Collins, • CSU Center for Public Deliberation, • La Familia/The Family Center, • The Genesis Project, • Larimer County Health Department, • Urban Renewal Authority • FC Moves Through this collaborative work, community partners have provided information on MHC resident issues and concerns gathered through neighborhood meetings, surveys, and workshops. This partner group will also assist in identifying Neighborhood Liaisons for MHCs based on current or previous relationships established with residents. Language barriers, protection of resident privacy, fears of retaliation, and a lack of trust with the City meant some of the traditional outreach approaches used by the City are not appropriate in this engagement effort. Partner organizations such as The Family Center/La Familia, the Larimer County Department of Health Built Environment Team and several resident leaders invited staff to existing meetings and events and provided summaries of resident issues and concerns to staff (Attachment 3). To supplement the information provided by partner organizations, Neighborhood Services staff is conducting additional engagement to guide development of the Manufactured Housing Community Handbook and assess December 10, 2019 Page 4 priorities for Manufactured Housing Community Mini-Grants. In November, Staff met with residents of three MHCs through the Mi Voz community group and with an additional group of residents from a fourth mobile home park at The Genesis Project. Staff has also hosted an information booth to connect with approximately 100 families from seven different MHCs at the Homeward Alliance Family Resource Fair. Staff is intentionally attending existing community events in recognition that residents are busy people with limited time to provide feedback on public policy through community outreach. In November, Staff met with property managers from Harmony Village and the Timber Ridge Manufactured Housing Communities and with community partner, The Genesis Project, to gather information and schedule participation in upcoming onsite community events. The following outreach events are scheduled in December: • Toys for Tots Distribution Event for Parklane, Hickory Village, and Poudre Valley MHC residents; • Harmony Village Cocoa & Gingerbread Night; • Manufactured Housing Grant Kick-Off Event for residents of Hickory Village, Poudre Valley, North College, Montclair, and Stonecrest MHCs; • An additional workshop and listening session for MHC owners and property managers is scheduled for December 18, 2019. See Attachment 5 for summary of completed engagement efforts to date. The residents’ rights/livability technical team will continue to meet biweekly through Q1 2020. Neighborhood Services staff is also conducting bimonthly meetings with the City Attorney’s Office and Purchasing Department staff to finalize processes for mini-grant review and distribution that minimizes barriers to participation for manufactured housing residents, property managers, and owners. Manufactured Housing Neighborhood Improvement and Community-Building Mini-Grants will begin accepting applications in late December 2019 with review of the first round of applications in March 2020. Continuing outreach and mini-grant application workshops will be conducted Q1-3 2020 and will include participation in community events for seniors, non-English speakers, and lower-income families, as well as targeted outreach at manufactured housing communities and neighborhood meetings. Community partner organizations with existing resident relationships have been identified for four MHCs and will begin developing a Memorandum of Understanding with the City to serve as designated Neighborhood Liaisons in Q1 2020. Resident Issues The following list summarizes general issues or concerns shared with City staff or partner organizations. Note that particular issues may vary by individual manufactured housing community. For a more detailed summary see Attachment 4. • Housing instability / fear of community closure • Utility billing transparency • Maintenance responsibilities (trees, amenity-upkeep, snow) • Retaliation / harassment • Frequent rent increases • Evictions • Safety (vehicle speeds, lighting) • Restriction on home sales • Availability of management • Language equity • Frequent rule changes • Infrastructure conditions December 10, 2019 Page 5 Owner/Operator Issues The following list summarizes general issues or concerns by management shared with City staff, primarily in one- on-one or small-group meetings. A larger owners meeting is planned with City staff on December 18th which may reveal additional issues. Note that particular issues may vary by individual manufactured housing community. • Frequent changes in management • Communication with residents; poor means to distribute information • Relationships between outside service providers, tenants, and owners/managers • Language barriers • Property maintenance enforcement • Home protections & resources for residents (insurance) Other Colorado Responses While most jurisdictions have regulations related to Manufactured Housing Communities, some Colorado cities have passed regulations for the purpose of preserving this housing type and address livability issues. The City of Boulder and Boulder County are clear leaders in this space, and Broomfield, Lafayette, and Steamboat Springs are examples of local jurisdictions with preservation-oriented policy and regulations. A list of regulations passed in other Colorado cities that address similar issues raised by Fort Collins MHC residents includes: • Manufactured Housing Zoning • Accessory Structures Privileges • Utility Billing Transparency • Limitation on the Prohibition of Sales of Manufactured Homes • Limitation on Required Upgrades to Existing Manufactured Homes • Tree Maintenance Responsibilities • Right to Privacy • Prohibitions on Retaliation • Mediation of Disputes Efforts Underway in Fort Collins The City has begun several efforts to begin to address several manufactured housing issues raised by residents and owners/operators. These efforts include: Manufactured Housing Handbook & Webpage - Guide for residents and owners of manufactured housing communities with information on common questions, details about programs and incentives, identification of responsibilities, mediation and dispute resources, and a calculator and formulas to improve billing of water utilities. Mini-grants - Council appropriated $50,000 to establish a mini-grant program for manufactured housing communities that can be used by residents and owners for projects to improve livability. Examples of potential projects could include translation services, sewer scoping, tree maintenance, or upgrades to community amenities. Two grant rounds are anticipated In Q1-Q3 2020. Neighborhood Liaisons - City or partner staff assigned to the highest need manufactured housing communities to build relationships, answer questions, register complaints, and provide information on programs and incentives. In addition to these City-led efforts, the State will begin a new program in Spring 2020 to improve enforcement of the Mobile Home Park Act, including registration of manufactured housing communities, and a resident complaint system. December 10, 2019 Page 6 DISCUSSION These City and State efforts are only a beginning and staff is providing additional preservation and residents’ rights strategies to bring forward for Council consideration. Preservation oriented options Preservation Strategy #1- Manufactured Home Zoning Redevelopment of existing manufactured home communities is one of the primary factors that may result in community closures and displacement of residents. To help prevent closures resulting from redevelopment, the City could develop and implement a new manufactured housing zone district. Creating a new manufactured housing zone district is one of the most direct and effective tools other jurisdictions have implemented to help preserve existing communities. Manufactured housing zone districts designed for preservation typically permit a much narrower range of land-uses in an effort to limit redevelopment opportunities. In Fort Collins, most of the City’s manufactured housing communities are currently located in either the Low Density Mixed-Use Neighborhood (LMN) or Service Commercial (CS) zone districts. These zone districts permit a broad range of housing types and densities, as well as other commercial/retail uses. A new manufactured housing zone district would likely be designed with a narrower range of permitted land uses and intensities, including fewer opportunities for commercial land-uses or higher density residential redevelopment unless it included affordability provisions. While limiting potential MHC closures resulting from redevelopment is a primary benefit of manufactured housing zoning, other benefits may include: • Closure Notice Period - Many forms of redevelopment would first require Council-approval of a rezoning, which will add time to the development review process and provide additional notice of an upcoming community closure. • Clarify Status of Nonconforming Uses - Nonconforming uses (grandfathered uses) can lead to delays or complications for owners when completing financial transactions and imposes additional land use restrictions that limit the ability of existing communities to change or expand. • Development Standards - Opportunity for the City to implement specific development criteria for manufactured housing communities, such as setbacks, landscaping/screening, or separation distances between units. These types of standards are generalized for all types of housing but could become more specific to manufactured housing communities in a new zone district. In developing a manufactured housing zone district, the City should also consider: • Impact on Private Property Rights - A new zone district would represent a downzoning and an impact on private property rights. Many owners of manufactured housing communities in other communities who proposed similar zoning opposed the actions. No outreach with owners specific to this potential strategy has yet been held, however, this idea was previously discussed during the 2013 Affordable Housing Redevelopment Displacement Mitigation Strategy. Further, many of the City’s manufactured housing communities used to be zoned as one of two Mobile Home Park zoning districts prior to 1997. There have been several legal challenges to manufactured home zoning across the country, either as examples of a takings or spot rezoning. In many circumstances, the zone districts have been upheld, especially if it can be demonstrated a reasonable economic use of the property remains. December 10, 2019 Page 7 • City Plan Update - Any rezoning should be consistent with the City’s comprehensive plan. Several updates may be needed to City Plan and the City’s Structure Plan Map, which provides future land use guidance, prior to creating a new zone district and rezoning properties. Any City Plan updates could be processed prior to or concurrent with potential rezoning and are anticipated to be minor in scope. • Larimer County Collaboration - A majority of manufactured housing communities in the Fort Collins community are located in the GMA rather than city limits. Any direction to proceed forward with a manufactured housing zone district should also include discussion and consultation with Larimer County to determine their interest in similar efforts for those communities within the GMA. Next Steps: If direction is received to pursue this strategy, additional targeted outreach with owners and residents of existing communities is recommended. Staff would also begin additional work to develop specific zone district standards, determine which communities make sense for voluntary or involuntary rezoning, and make necessary updates to City Plan. Staff anticipates Council Consideration of rezoning and the new zone district could occur as early as April 2020. Preservation Strategy #2 - Negotiated Improvements & Incentives Infrastructure upgrades and maintenance requirements also factor heavily in the financial viability and long-term stability of many manufactured housing communities. Upgrades or replacement of critical infrastructure can cost millions of dollars and create a tipping point where existing communities face substandard conditions or become financially insolvent. Several jurisdictions have partnered or offered financial assistance to manufactured housing communities to help complete important maintenance and infrastructure upgrades and preserve the financial viability of a community. • This assistance typically takes the form of low interest loans, grant funding, or the use of other federal, state, and local affordable housing program funds. • Financial assistance or other incentives could also be tied to requirements and other community benefits the City could not otherwise require due to state preemption. • Examples include agreements for pad rent stabilization, leasing terms, operational agreements or opportunities to purchase. Next steps: Discussion and inventory with current owners/residents on current conditions and infrastructure investment needed and would help clarify the timing and scale of any potential assistance that may help preserve manufactured housing in the community. Identification of existing financial resources or a future budget offer for new financial resources would be required to advance this strategy. Preservation Option #3- Resident Cooperatives & Ownership Resident Owned Communities (ROC USA) is a national nonprofit that has become synonymous with resident ownership of manufactured home communities. By providing technical and financial assistance, the group and its partners have assisted over 250 communities in the transition to resident ownership. December 10, 2019 Page 8 As residents become their own owners, they have more control over the future of their manufactured housing communities, rents, and operational and governance practices. Resident owned communities can be found across the country but are especially prominent in New England and the Pacific Northwest where concentrations of non-profits, technical experts, and supportive state and local policies are in place to facilitate opportunities for residents to organize and submit competing financial offers when a manufactured housing community is available for purchase. Local government involvement for resident owned communities has traditionally involved financial assistance during the initial sale/financing of a community. Some jurisdictions have also advocated for state-level changes to create a more supportive environment that can facilitate resident owned communities. Policies that are credited with helping facilitate resident owned communities in other parts of the country that are currently not defined or required in Colorado or at local levels includes: • Notice of Sale - Notice to residents must be given prior to a sale of a manufactured housing community. • Opportunity to Purchase - Several states have provisions to require owners to consider competitive offers or the right for residents to match a final offer when a community is for sale. • Right to Organize / Retaliation Protection - Affirm and enforcement of fundamental resident rights to meet, gather, and organize. Next steps: Identification of existing financial resources or a future budget offer for new financial resources would be required to advance this strategy if the City wishes to help facilitate any future transactions or purchase opportunities by residents. The City could also advocate for state-level changes such as an opportunity to purchase provisions. Additionally, the City could partner with other technical experts and organizations to help educate residents about resident cooperatives and ownership opportunities. Residents’ Rights and Livability Issues: While the Manufactured Housing Community Handbook, Neighborhood Improvement and Community-Building Grants, and Neighborhood Liaison programs are designed to improve some of the resident and owners’ issues describe above, others will require additional time, resources, and research to adequately address. All this will add to the existing City supported Larimer Home Improvement Program that provides no or low-interest loans to manufactured housing owners for needed improvements and provides emergency grants for certain repairs. In the short term (3-6 months), Staff can explore: A. Internal operating policy or modifying City Code related to water utility billing transparency for master-metered mobile home parks* B. Utilities oversight role in determining a reasonable percent for infrastructure administration costs, and verifying invoices on improvements that are passed along to residents* C. Utilities Customer Accounts providing calculations or online calculators to mobile home park owners, managers, and residents to verify what they should be billing for Utility services* D. Prohibition of retaliation and/or defining specific forms of retaliation E. Proposing City Code changes to incorporate consistent property and tree maintenance responsibility for manufactured housing communities in Fort Collins December 10, 2019 Page 9 F. Proposing City Code change to limit upgrades required by manufactured housing communities to mobile or manufactured home G. Proposing City Code changes to prohibit limitations on sales of homes in parks H. Abating sales tax on the purchase of manufactured homes *Denotes activities already initiated by Utilities Customer Connections in Q3-4 2019 In the midterm (7-12 months), Staff can explore: A. Incentivized mediation participation for resident groups, managers, and property owners** B. Local complaint registration system to address gaps in the state reporting system** C. Budgeting for Outcomes offer for Manufactured Housing Community Neighborhood Grant Funds for infrastructure projects similar to the Vibrant Neighborhood Grant and Community Redevelopment Grant programs funded in the past D. Accessory structures privileges and guidelines for the decision-making process for building and maintaining accessory structure E. Enforcement or clarification of homeowner and tenant privacy rights in mobile home parks ** Denotes activities with similar existing programs or processes in place through Neighborhood Services In the long term (more than 12 months to develop) or for activities that would require additional resources, Staff can explore: A. Requiring or incentivizing transparent manufactured housing community maintenance planning and budgeting from community owners B. Enforcement of sub-metering by manufactured housing community owners to verify billing of commodity and maintaining infrastructure to Utilities standards C. Neighborhood Liaisons for all manufactured housing communities Table of options for livability issues: Short Term (3-6 months) Mid Term (7-12 months) Long Term / Resources Req. Maintenance responsibilities Accessory structures privileges Negotiated investments Utility billing transparency Local Complaint System Owner Master Metering (water) Trees Maintenance Incentivized Mediation Liaisons (all parks) Home sale protections Privacy rights Sale notice & purchase opportunity Retaliation protections Limitation of required upgrades ATTACHMENTS 1. Map of Manufactured Housing Communities (PDF) 2. Engagement Plan (PDF) 3. Summary of Resident Issues-The Family Center (PDF) 4. Summary of Resident Issues-City Staff (PDF) 5. City Activities Summary (PDF) 6. Powerpoint Presentation (PDF) 1 2 3 4 5 6 7 8 9 10 11 12 14 15 13 16 17 18 19 20 21 22 23 24* MAP KEY PARK NAME HOME SITES CITY / GMA 1 Terry Cove 24 GMA 2 Blue Spruce 28 GMA 3 Terry Lake 29 GMA 4 Equestrian Center 4 GMA 5 Poudre Valley 349 GMA 6 Spaulding Lane 8 GMA 7 Highland Manor 66 GMA 8 Hickory Village 204 City 9 North College (Plaza) 320 City 10 Montclair 9 City 11 Stonecrest 24 City 12 Collins Aire 329 GMA MAP KEY PARK NAME HOME SITES CITY / GMA 13 Meldrum / Cherry 5 City 14 North Star 54 City 15 Co�onwood 12 City 16 Aspen 32 GMA 17 Skyline 172 City 18 Parklane 65 GMA 19 Mountainview 37 GMA 20 Sunflower 190 GMA 21 Timberidge 585 GMA 22 Harmony Village 486 City 23 Pleasant Grove 114 City 24 Cloverleaf 391 GMA 1 PUBLIC ENGAGEMENT PLAN A. OVERVIEW PROJECT TITLE: Manufactured Home Communities - Working Toward Collective Solutions PROJECT LEADS: • Susan Beck-Ferkiss (sbeckferkiss@fcgov.com) • JC Ward (jcward@fcgov.com) • Ryan Mounce (rmounce@fcgov.com) • Tom Leeson (tleeson@fcgov.com) BACKGROUND: Definitions • Manufactured Home: Factory-built housing, constructed on or after June 15, 1976 and subject to construction standards established by the Department of Housing and Urban Development (HUD). • Mobile Home: Built prior to June 15, 1976, most but not all, adhere to American National Standards Institute (ANSI) standards. • Manufactured Home Community (MHC): City and state ordinances and laws refer to “mobile home parks”, however the term “manufactured home community” is a common industry term. For purposes of discussion we will use “manufactured home community” in all project plans. Manufactured Home Communities in Fort Collins There is a total of 3,537 homes sites in Fort Collins with 1,590 being within City limits and 1,947 in the Growth Management Area (table 1). According to the 2015 – 2019 Affordable Housing Strategic Plan, the number of total housing units in Fort Collins is 61,294 as of 2015. This means mobile homes or manufactured homes constitute approximately 5% of total housing units, and as such they are an integral component of affordable housing in the city. PARK NAME SITES CITY/GMA PARK NAME SITES CITY/GMA Terry Cove 24 GMA Meldrum/Cherry 5 City Blue Spruce 28 GMA North Star 54 City Terry Lake 29 GMA Cottonwood 12 City Equestrian Center 4 GMA Aspen 32 GMA Poudre Valley 349 GMA Skyline 172 City Spaulding Lane 8 GMA Parklane 65 GMA Highland Manor 66 GMA Mountainview 37 GMA Hickory Village 204 City Sunflower 190 City North College (plaza) 320 City Timberridge 585 GMA Montclair 9 City Harmony Village 486 City Stonecrest 24 City Pleasant Grove 114 City Collins Aire 329 GMA Cloverleaf 391 GMA+ Total 1,394 Total 2,143 (table 1) ATTACHMENT 2 2 Issues Experienced by Residents of Manufactured Home Communities There have been several issues and concerns expressed by community members regarding the quality of life in these communities. Some of the issues and solutions identified by City staff in conjunction with The Family Center are: ISSUES POTENTIAL SOLUTIONS TO EXPLORE • Concerns about rent increases • Rent stabilization • Right of first refusal • Opportunities for residents to purchase • Lack of enforcement of Colorado Mobile Home Park Act and no resources to obtain legal services • Local enforcement • Dedication of funding for mediation/arbitration • Housing insecurity due to residents’ vulnerability to park closure or change in park ownership leading to new rules and lot rents • Opportunities for residents to purchase • Cooperatives • High water bills and lack of transparency for utility charges • Transparency, accountability, oversight and enforcement • Backed up sewers leading to waste flooding homes and lawns • Transparency, accountability, oversight and enforcement • Trees damaging homes and cars from both branches and root systems • Neighborhood grant program to contract tree trimming services • Harassment and retaliation from owners and managers • Dedication of funding for mediation/arbitration • Right to have witnesses at meetings with management • Changes to leases require the consent of the homeowner (signed by both parties both get a copy of the signed agreement) • Owners and managers setting limitations and not allowing residents to sell their homes • Limit park owners’ prohibitions on sale of homes PROJECT PURPOSE: In order to address the issues and concerns expressed by community members who live in manufactured home communities, City Council implemented a moratorium that prevents the redevelopment of these communities until August 2020, with the possibility of being extended. City staff will explore different options and come up with a solution that contributes to the wellbeing and quality of life of community members who live in these communities. Part of this solution involves looking at existing policy, looking at new policy formation, going over different city codes that could be more strongly enforced, and also talking to owners and managers to see what they can do to help. The City will seek the support of community organizations, community partners, and community members, in coming up with more ideas that will help create a collective vision for how the problem or opportunity could be addressed. This will take the form of a robust public engagement strategy that will ensure the interests of those affected, mainly residents, are taken into consideration in the formation of a collective solution. As such the public engagement plan will consist of meetings with residents, owners and managers, working groups with community partners, community events, development of informative resources, development of communication tools, tools that will help community members stay engaged in the decision making process, presentations, distribution of information, etc. ATTACHMENT 2 3 OVERALL PUBLIC INVOLVEMENT LEVEL: Consult and Involve City staff has identified the level of public engagement needed for this project as and “Consult,” and “Involve.’ • Consult Obtain public feedback on analysis, alternatives and/or decisions • Involve Work directly with the public throughout the process to ensure that public issues and concerns are consistently understood and considered. GOAL: Facilitate solutions that benefit all parties involved with a focus on: • Preservation of manufactured home communities • Protection of residents’ rights • Enhancement and improvement of manufactured home communities • Understanding residents’ concerns • Understanding owners and managers of manufactured home communities’ concerns • Alignment of chosen solutions to City’s Strategic Plan • Addressing the power imbalance between residents, owners and managers OBJECTIVES: • Research and compile existing data regarding issues faced by residents of manufactured home communities • Host a series of meetings and/or events with residents • Host a series of meetings with owners and managers • Develop list of preservation strategies to be presented to City Council • Develop list of livability and residents’ rights strategies to be presented to City Council • Develop list of solutions approved by City Council to be presented to residents, owners and managers • Engage residents, owners and managers in choosing their preferred solutions • Create a handbook for residents that includes information regarding resources and supportive services • Create online resources for residents that allows them to submit complaints • Create guidelines for a neighborhood grant program to be used for neighborhood improvement projects PUBLIC ENGAGEMENT STRATEGY: • Timeline: September 2019 – December2020 The strategy is broken down in four phases. The first phase will consist of understanding issues and concerns from internal and external stakeholders by researching existing data. The data will be used to draft a list of potential preservation options and a list of potential options related to livability and protection of residents’ rights. In the second phase City staff will present list of possible solutions to City Council who will provide guidance, approval and suggestions. The feedback received will be used to create the first iteration of an implementation plan which will be shared with internal and external stakeholders to receive additional feedback. City staff will meet with internal stakeholders in the third phase to refine the implementation plan. Lastly, City staff and partner organizations will host a series of community meetings to share the final draft of the implementation plan and to present next steps. The public engagement will be closely coordinated with partners currently doing work in the targeted communities, as well as public engagement efforts for the Colorado Department of Public Health and Environment Health Disparities Grant (CDPHE Health Disparities Grant) ATTACHMENT 2 4 • Phase 1 (October – December) – Understand Concerns and Develop Lists of Solutions o City staff will meet with partner organizations who are currently working with, or have done work in manufactured home communities, to develop a list of issues residents are facing. City staff will also host a meeting with owners and manager of mobile home parks to learn some of the obstacles and challenges they are facing that prevent them from addressing the issues stated by residents. o Another component of this phase will consist of researching existing data obtained from community partners and previous city-led community engagement events to build upon the list of issues. o Feedback received from community members and community partners for the CDPHE Health Disparities Grant will also be used to draft the list of solutions • Phase 2 (December – February) – Present Lists of Potential Solutions o City staff will develop a list of potential preservation solutions as well as a list of potential solutions that address livability and protection of residents’ rights using the feedback and data obtained in Phase 1. Possible solutions could include but are not limited to: enforcing existing policies, following other municipalities’ ordinances, exploring land use regulations, developing a neighborhood grant program, and creating a resident handbook etc. The lists will then be presented to City Council for approval and guidance. o City staff will host a series of community meetings and/or events to present the respective lists of solutions to residents. These events will include several interactive activities designed to encourage feedback from residents regarding their preferred options and will inform them about the the next steps. • Phase 3 (February – March) – Prioritize Lists of Solutions and Draft Implementation Plan o City staff will analyze the feedback received from community members and use it to draft an implementation plan that will prioritize next steps. The draft will then be presented to partner organizations to collaborate with them in the creation of a final draft. • Phase 4 (March – August) – Follow up and Implement o City staff and partner organizations will organize a community event to present to community members the final implementation plan and to let them know how their input influenced the creation of such plan. The implementation plan will also be available online and will include a timeline of next steps as well as tools for community members to stay informed and receive project updates. KEY STAKEHOLDERS: Internal Stakeholders • City Council • Executive Leadership Team • City Planning Team o Neighborhood Services o Social Sustainability o Planning, Development, and Transportation o Communications and Public Involvement • Advisory Committees/Groups o Affordable Housing Board o Internal Affordable Housing Task Force o Planning and Zoning Board o Larimer County Board of Health ATTACHMENT 2 5 o Larimer County Affordable Housing Group External Stakeholders • Residents of manufactured home communities • Property managers and owners of manufactured home communities • The Family Leadership Training Institute (FLTI) • Larimer County Department of Health and Environment (LCDHE) • CSU’s Center for Public Deliberation (CPD) • The Family Center/La Familia (TFC) • Partnership for Age-Friendly Communities • Larimer County • Genesis Project • Institute for Built Environment • Fort Collins County Commissioner Kefalas ROLES AND RESPONSIBILITIES City Council and City staff • Will work together in designing the strategy and assigning resources needed to implement the strategy as well as resources needed to carry out the Public Engagement Plan • City staff will put together an internal planning team that will implement the strategy • City staff will organize an external planning team composed of community partners and community members External Planning Team • External planning team will contribute with ideas, suggestions, and resources • Will help with dissemination of information with community members • Will collaborate with the City in creating community events POTENTIAL TOOLS AND TECHNIQUES (more tools and techniques could be added as the project progresses) Phase 1 •World Cafe with owners and managers •Meetings with partner organizations •Meetings with residents •Focus groups with residents •Anonymous comment box Phase 2 •Communityevents •Our City page •Questionnaires • Info sheets • Information kiosks •Newsletters •Lemonade stand Phase 3 •Community events •Lemonade stand •Resource fairs •Resident Handbook •Surveys and questionnaires •Collaborative workshops •Social media •Newsletters •Our City page Phase 4 •Community events •Focus groups 6 B. DETAILED ENGAGEMENT PLAN Phase 1 – Understand Concerns and Develop Lists of Solutions (INFORM) Timeframe: October – December Goal: Have a clear understanding of issues and concerns stakeholders in manufactured home communities are experiencing and draft initial lists of solutions using feedback received from community members and partners. Tools: • World Cafe with owners and managers • Meetings with partner organizations • Meetings with residents • Focus groups with residents • Anonymous comment box Objectives: • Finalize Public Engagement Plan • Host meeting with community partners to inform them about the project and to build list of issues residents are experiencing • Draft list of potential preservation solutions to be presented to City Council • Draft list of potential solutions that address livability and protection of residents’ rights • Research and compile existing data on mobile home parks including: o City data ▪ City Plan ▪ 2015 – 2019 Affordable Housing Strategic Plan ▪ CDPHE Health Disparities Grant o Partner data o Open data • Start working on public engagement tools to: o Receive feedback from stakeholders (e.g. doorhangers w/questionnaire; online questionnaire; hotline; anonymous comment box) o Centralize information for planning team (e.g. One Drive; internal Our City page; Microsoft Teams) o Keep stakeholders informed about the project (e.g. Our City page; newsletter) Phase 2 – Present Lists of Solutions (CONSULT) Timeframe: December – January Goal: Compile and analyze feedback received and present to community members Tools: • Community events with a fun theme • Our City page for community members • Questionnaires • Info sheets • Lemonade stands • Newsletters Objectives: • Participate in City Council work session and present relevant documents to seek input regarding lists of solutions • Work with City Council in refining list of solutions that address livability and protection of residents’ rights ATTACHMENT 2 7 • Organize internal stakeholder meeting to review list of solutions • Organize external stakeholder meeting to present list solutions • Organize meeting with community partners to report back on feedback received from City Council • Create public engagement tools to: o Receive feedback from stakeholders (e.g. doorhangers w/questionnaire; online questionnaire; hotline; anonymous comment box) o Centralize information for planning team (e.g. One Drive; internal Our City page; Microsoft Teams) o Keep stakeholders informed about the project (e.g. Our City page; newsletter) • Get additional feedback from external stakeholders by o Canvassing in manufactured home communities to invite residents to first community event and to inform them about the project o Identifying partner, community, and/or city events in, or near, manufactured home communities where City staff could set up an outreach table o Interviewing stakeholders Phase 3 – Prioritize List of Solution and Draft Implementation Plan (COLLABORATE) Timeframe: January – March Goal: Refine list of solution and prioritize next steps Tools: • Community events • Lemonade stand • Resource fairs • Resident Handbook • Surveys and questionnaires • Collaborative workshops • Social media • Newsletters • Our City page Objectives: • Draft implementation plan using feedback received from City Council and community members • Meet with community partners to share the implementation plan draft and to collaborate with them in refining the plan • Create tools that will make it easier for community members to provide anonymous feedback Phase 4 – Follow-up and Implement Livability and Residents’ Rights Solutions Timeframe: March – December Goal: Share final implementation plan with internal and external stakeholders and begin working on established priorities that address livability and protection of residents’ rights Objectives: (Objectives will be developed using feedback received from stakeholders, as we move along the project) ATTACHMENT 2 Hello, Below you will find a summary of issues The Family Center/La Familia has heard from mobile home park residents. The Family Center/La Familia has been working diligently with mobile home park residents for over a year and a half to gain a better understanding of the unique issues and challenges they are facing. Residents have come forward to speak to these issues with a high level of fear of eviction, retaliation and harassment for voicing their concerns and experiences. We ask that the information below be treated with respect and acknowledgement of the risk these community members have taken to provide the information. The issues we have collected are summarized into seven categories; Rent and Fees, Lack of Enforcement of Colorado Mobile Home Park Act, Housing Insecurity, Utilities and Infrastructure, Protection of Homeowner’s Equity, Harassment and Retaliation and Other. Following the issues we have provided some suggested solutions based on best practices and work we have seen from our partners across the State. While most of the solutions we present are policy, we recognize that this process can be lengthy and controversial. Therefore, we ask the City to show their commitment to the preservation and protection of mobile home communities and residents by creating solutions to address the immediate needs of the community during the policy process. The immediate needs of the community include: high water bills due to overbilling and lack of enforcement/regulation, retaliation and eviction during this process and damage to homes and cars from lack of tree maintenance. By addressing the immediate needs of the community the City is showing their commitment to preserving and protecting these communities. Issues Rents and Fees Issue: Concern about rent increases, many residents are experiencing high rent increase multiple times a year. High concern of a future in which homeowners could no longer afford their lot rents. Issue: Selective enforcement of park rules and regulations, often resulting in fees without warning. Lack of Enforcement of Colorado Mobile Home Park Act (CMHPA) Issues: Homeowners having rights under the CMHPA is not sufficient, particularly when the only remedy involves engaging a lawyer and filing suit, a lengthy and expensive process. Issue: Currently CMHPA states rules should be for convenience, safety and welfare of residents. This is arbitrary, many parks have rules that fall outside of these guidelines. Housing Insecurity Issue: Residents are vulnerable to closure, forcing residents to sell or abandon their homes. Issue: Residents are vulnerable to change in park ownership leading to new rules and lot rents. Issue: High rates of evictions/threat of eviction Utilities and Infrastructure Issues: High water bills that vary widely. Residents report retaliation through water bills. Lack of transparency for utility charges, unable to locate water meters. ATTACHMENT 3 Issue: Backed up sewers lead to waste flooding the home and lawns Issue: Poor water quality due to aging water and sewer system. Many residents drink only bottled water due to smell, taste and/or discoloration. Issue: Trees damaging homes and cars from both branches and root systems. Issue: Limited access to utilities, many parks do not have internet and rely on hot spots. (This has become a larger issue when PSD switched to online reporting only and parents cannot access information related to their child’s education). Issue: Poor street maintenance (large pot holes, crumbling streets) Issue: Safety issues due to lack of lighting, speed limit signs, stop signs, speed bumps. Low enforcement of illegal activity in parks. Issue: Inadequate trash facilities and inadequate or no recycling services. Protection of Homeowner’s Equity Issue: Some parks set limitations or do not allow residents to sell their home. Rules vary across parks, some parks set a year that homes cannot be sold others simply don’t allow it. For example one park does not allow homes built previous to 1985 be sold. If a residents wishes or needs to move they have to pay to have their home removed or torn down (both are costly) or they abandon their home all scenarios end with the homeowner losing an investment and built equity. Issue: If you buy a home in a mobile home park you have to be approved to live in the park by management. Sometimes management denies residency in the park (sometimes for no reason at all), leading to residents not being able to live in their own home. In other cases managers require residents to update the home or land (new windows, roof, removing sheds, etc.) that are outside the scope of the lease and these demands are arbitrary. Harassment and Retaliation Issue: Selective enforcement of rules and regulations Issue: Discrimination through: application approval, additional structure approval, utility bills, upkeep/maintenance requirements Issue: Predatory towing inside the park Issue: Changes to lease do not require the consent of the homeowner. Managers threaten residents with eviction if they do not sign new lease. Issue: Evictions (some due to retaliation). Homes are owned by people and are difficult/impossible to move, if an eviction happens it can required moving out, removal of home, or forfeiting the home to the park owner. Forfeited homes (sometimes forcefully forfeited) are often fixed and resold with no benefit to resident who originally owned the home. Issue: Residents are threatened or harassed for: trying to hold community meetings, doing door to door outreach, bringing up issues with management. Issue: No clear rules on right to fences, additional structures, patios, sheds. Rules often change and residents have to remove structures that they were previously told they could have. Issue: Some parks do not allow residents to rent out extra bedrooms. Issue: Park leases, rules and regulations are only in English. ATTACHMENT 3 Other Issue: Residents are charged extra parking fee some parks do not allow residents to park work truck (landscaping, construction, etc.) inside the park. Issue: Residents are charged a pet fee to have a pet living inside a home that they own. Issue: Some rules/regulations restrict home owner from making improvements that contribute to green house gases. Lawn/solar/insulation/windows Issue: Residents are unable to communicate with park management/owner due to language barriers and/or lack of management staff and communication channels. Some parks have been without park management in office for multiple months. Suggested Solutions Stabilize Rent Solutions: “Rent Control” has been mentioned repeatedly. While there is an issue legally with rent control, some creativity surrounding stabilizing rent is a possibility. For example, most residents are in a month to month lease and the manager can raise as many times as they wish with a 60 day notice. Could they sign a year lease with a prevision that rents do not increase during that period. Solution: Right of first refusal. If RoFR is not possible than solely opportunity to purchase. If both are possible then there are ways they can work together. Level the Power Dynamic Solutions: The need for local enforcement and dedication of funding to mediation/arbitration that is affordable and the balance of power is equal. The current mediation program the CFC offers is not sufficient nor is able to address the unique needs of mobile home park issues. Solution: Right to have witness at meetings with management Solution: Right to door to door outreach Solution: Stipulations are reviewed by a judge or mediator- landlord cannot force agreement on a stipulation. Judge/mediator paid for by the City. Solution: Landlord cannot demand any repair or modification to any home for cosmetic reasons. Demand for repair should come from city/county/state inspector. Solution: Clarification on right to fences, additional structures, patios, sheds Solution: Changes to leases require the consent of the homeowner (signed by both parties both get a copy of the signed agreement) Solution: Translated leases Utilities- Higher quality and provision of services Solutions: Transparency, accountability, oversight, enforcement: should apply to any utilities provided by the park and billed to residents. Amounts should be fair/equitable, billed separately and itemized. Billing should be subject to audit. Solution: Adequate trash service, recycling Solution: Land owners are identified as responsible for tree maintenance (enforced) ATTACHMENT 3 Protect of Homeowners Equity Solution: Limit park owners prohibitions on sale of homes Other Ideas and Considerations Ability to rent rooms out Way to report issues w/o being retaliated against or joint agreed mediation Cities interpret and enforce the CMHPA to determine if park rules are for residents’ welfare, safety and convenience ATTACHMENT 3 Detailed Outreach Summary (City-led efforts) Detailed summary of residents’ rights and livability issues for mobile home parks as identified by stakeholders in more than one mobile home park through community partner resources and engagement work to date by the City of Fort Collins: • Rent and Fees: o Increases in rent and notices thereof o Frequency of rent increases o Frequency of Mobile Home Park fee changes and notices thereof • Mobile Home Park Rules and Enforcement: o Inconsistent enforcement of park rules and/or lease terms o Fear of retaliation and eviction for community organizing or bringing issues to management o Possible violation of Colorado Mobile Home Park Act regarding park rules and/or lease terms o Lack of enforcement responsibility for Colorado Mobile Home Park Act o Distinction between mobile home parks and other neighborhoods leaves mobile home park residents without some City enforcement of livability-related Codes o Inconsistency in application and additional structure approval processes and decisions • Utilities: o Lack of water utility billing transparency for master-metered mobile home parks o Inconsistent calculations of monthly water utility charges and/or inconsistent fee structure between housing units for master-metered mobile home parks o Costs to residents from continuous consumption of water resulting from park infrastructure maintenance issues or irrigation systems maintained by mobile home park owners o Clogged or compromised sewer systems that result in wastewater flooding homes and lawns o Compromised potable water quality due to aging park infrastructure or maintenance issues o Inadequate stormwater drainage or site flooding o Restrictions on home improvements designed to address energy efficiency and renewable energy sources o Limited internet access and supporting infrastructure • Park Maintenance and Safety: o Need for clarity regarding responsibility and cost of tree trimming, root system monitoring, and care o Lack of safety outdoor lighting o Inadequate street maintenance o Need for traffic calming measures and stop signs within the mobile home park o Changes to lease length without resident consent o Inadequate law enforcement in mobile home parks o Availability of recycling services and trash facilities • Communication: o Lack of availability and requirement for materials, announcements, leases, rules, or regulations to be available in Spanish ATTACHMENT 4 o Language barriers between residents and property management staff o Need for access to current property manager contact information and office hours • Property Rights: o Challenging process and cost associated with moving a mobile home out of a park that varies from one park to another o Availability of other mobile home parks for relocation of a home o Restricting or denying mobile home buyers based on park management residency approval process that is not transparent or open to homeowners o Requiring homeowners to upgrade their home or yard ATTACHMENT 4 City Summary of Events & Activities (to date) Manufactured Housing Livability Implementation Progress for Mobile Home Park Livability Projects Project/Activity Completion Date Participation Internal MHC Residents’ Rights & Livability Team 10/2/19 Internal Staff Neighborhood Liaison Research - MHC Internal & External Stakeholder Engagement Coordination 10/8/19 Partner Organizations – Bike Fort Collins, CSU Center for Public Deliberation, La Familia, The Genesis Project, Larimer County Health Department Urban Renewal Authority City Departments – CPIO, FC Moves, Long- Range Planning Neighborhood Services, Social Sustainability Mini-Grant - Application & Award Process 11/6/19 Internal Staff Handbook & Mini-Grant - Neighborhood Outreach 11/6/19 7 participants - Mi Voz Community Group Handbook & Mini-Grant - Property Manager Outreach 11/13/19 2 property managers - Harmony Village and Timber Ridge MHCs Neighborhood Liaison Outreach - Community Partners 11/14/19 2 community partners - The Genesis Project Handbook & Mini-Grant - Neighborhood Outreach 11/16/19 Homeward Alliance Family Resource Fair Booth - 200 families total with 7 MHCs represented Handbook & Mini-Grant – Neighborhood Outreach 11/18/19 6 participants – Parklane MHC/The Genesis Project Handbook & Mini-Grant – Neighborhood Outreach 12/5, 12/6, 12/7/19 Parklane MHP, Hickory Village, Poudre Valley MHC Handbook & Mini-Grant – Neighborhood Outreach 12/13/19 Harmony Village Handbook & Mini-Grant – Property Manager/Owner Outreach 12/18/19 TBD Handbook & Mini-Grant – Neighborhood Outreach TBD – Dec. 2019/Jan. 2020 Hickory Village, Poudre Valley MHP, North College MHP, Parklane MHP, Montclair MHP, Stonecrest MHP December 10, 2019 Manufactured Housing Redevelopment Moratorium Tom Leeson, Sue Beck-Ferkiss, Jeff Mihelich ATTACHMENT 6 Work Session Overview Background  Divided Asset Ownership  Resident & Owner Issues  Location in the Growth Management Area Preservation Strategies  Manufactured Housing Zoning Livability / Residents’ Rights Strategies  Menu of options 2 ATTACHMENT 6 Alignment City Plan LIV 6.4 Permanent Supply of Affordable Housing LIV 6.9 Prevent Displacement LIV 6.10 Mitigate Displacement Impacts 3 Strategic Plan – Neighborhood Livability & Social Health 1.1 Improve access to quality housing that is affordable to a brand range of income levels 1.3 Co-create a more inclusive and equitable community that promotes unity and honors diversity ATTACHMENT 6 4 Direction sought from City Council 1. Does Council want staff to bring a manufactured housing zone forward for Council consideration? 2. Does Council have direction on which resident's rights and livability strategies to prioritize? ATTACHMENT 6 Zone Development Timeline 5 City Limits Manufactured Home Community GMA Boundary City GMA Total Communities 10 14 24 Home Sites 1,400 2,137 3,537 Manufactured Housing Community (MHC) Locations in the Fort Collins GMA ATTACHMENT 6 Manufactured Home Living  Manufactured housing represents a significant portion of Fort Collins’ private affordable housing stock  Similar benefits to single family homes:  Privacy  Single-family lifestyle  Semi-private outdoor areas  Strong sense of community  Relative affordability 6 ATTACHMENT 6 Manufactured Home Living Disadvantages:  Land is rented; unpredictable cost increases  Housing instability and potential community closure  Difficult & costly to move homes  Power dynamics with operators  Limited tenant protections  Shared utility billing 7 ATTACHMENT 6 Manufactured Home Communities  Most communities constructed decades ago  New communities are relatively rare  When communities close, residents are often displaced  Limited regional inventory to accommodate displaced residents  May be frequent ownership or management changes 8 ATTACHMENT 6 State Regulation: The Mobile Home Park Oversight Act • Colorado Mobile Home Park Act (1991, amended 2010) • Mobile Home Park Oversight Act (2019) • Creates a Mobile Home Park Act Dispute Resolution and Enforcement Program • Grants counties and municipalities the power to enact certain ordinances for MHCs • Extended the time period between the notice of nonpayment and termination of tenancy • Extended time to vacate after eviction order 9 ATTACHMENT 6 10  Council-initiated moratorium on development in manufactured housing communities  Goal: Implement preservation strategies  Goal: Implement livability and residents’ rights strategies Moratorium ATTACHMENT 6 Work Underway Outreach / Understand Issues Research / Analysis Initial Implementation  Partner data  Resident outreach  Owner & management outreach  Building relationships  Utility billing practices  Preservation & residents’ right strategies  Legal constraints  Local options  State regulations  State advocacy  Handbook  Webpage  Mini-grants  Neighborhood liaisons (highest need parks) ATTACHMENT 6 Resident Issues  Input shared by community organizations or collected by City staff  Issues or concerns vary by community 12  Fear of closure / housing instability  Utility billing transparency  Maintenance responsibilities (trees, amenities, snow)  Retaliation / harassment  Frequent rent increases  Evictions  Safety  Home sale restrictions  Management availability  Language equity  Frequent rule changes  Infrastructure conditions ATTACHMENT 6 Owner & Manager Issues  Input shared by owners and operators  Issues or concerns vary by community 13  Frequent changes in management  Communication with residents; poor distribution networks  Relationships between service providers, tenants, owners/managers  Language barriers  Property maintenance enforcement  Home protections & resources (insurance) ATTACHMENT 6 Strategies used by Colorado Communities  Manufactured Housing Zoning  Accessory Structures Privileges  Utility Billing Transparency  Limitation on the Prohibition of Sales of Manufactured Homes  Limitation on Required Upgrades to Existing Manufactured Homes  Tree Maintenance Responsibilities  Right to Privacy  Retaliation Prohibited  Mediation of Disputes ATTACHMENT 6 Preservation Strategy  Implement new manufactured housing zone district  Most effective preservation strategy  Limits redevelopment opportunities of existing communities  Similar to mobile home park zoning that existed in Fort Collins pre-1997 15 ATTACHMENT 6 Manufactured Housing Zoning Potential benefits:  Limits potential community closures caused by redevelopment  Additional notice period when rezoning is proposed  Clarify status of nonconforming uses  Define manufactured housing specific development standards 16 ATTACHMENT 6 Manufactured Housing Zoning Additional considerations:  Downzoning & impact on private property rights  Requires minor City Plan updates  Consultation with Larimer County on communities located in the GMA 17 ATTACHMENT 6 Current Zoning  MHCs in city limits located predominantly in two zone districts: Low Density Mixed-Use Neighborhood (LMN) & Service Commercial (CS)  These zone districts permit a broad range of uses and intensities: 18 RESIDENTIAL USES NONRESIDENTIAL USES MISC. USES  Single-family  Duplex  Townhomes  Mobile Home Parks  Multifamily  Group Homes  Childcare  Retail  Office/clinics  Gas stations  Restaurants / Brewpubs  Indoor Recreation  Light Industrial (CS only)  Workshops (CS only)  Parks  Schools  Community Facilities  Churches ATTACHMENT 6 Manufactured Housing Zoning  Manufactured housing zoning for preservation typically permits a narrow range of land uses and intensities: 19 RESIDENTIAL USES NONRESIDENTIAL USES MISC. USES  Single-family  Duplex  Manufactured Housing  Multifamily *  Childcare  Accessory Retail / Vending  Bed & Breakfast  Parks  Schools  Community Facilities  Churches * Some communities permit multifamily redevelopment with affordability restrictions ATTACHMENT 6 Zone Development Timeline 20 Council Work Session Dec 2019 Targeted Outreach & Board Recommendations Jan – Mar 2020 Develop zone district standards Council Consideration Apr 2020 Determine communities for voluntary / involuntary rezoning City Plan update ATTACHMENT 6 Livability / Residents’ Rights 21 ATTACHMENT 6 Summary of Options In Progress / Underway Short Term (3-6 months) Mid Term (7-12 months) Long Term / Resources Req. Handbook Maintenance responsibilities Accessory structures privileges Negotiated investments Website Utility billing transparency Local Complaint System Owner Master Metering (water) Mini-grants Trees Maintenance Incentivized Mediation Liaisons (all parks) Liaisons (highest need parks) Home sale protections Privacy rights Sale notice & purchase opportunity LHIP & Emergency grants Retaliation protections Limitation of required upgrades ATTACHMENT 6  Pad rent stabilization – currently prohibited by state law  Right of first refusal – requires balancing of property rights  Lease provisions Other Potential Approaches ATTACHMENT 6 New State Program Starting 2020, new state dispute resolution program begins  Enforcement of Mobile Home Park Act  Registration of manufactured housing communities  Complaint registry ATTACHMENT 6 25 1. Does Council want staff to bring a manufactured housing zone forward for Council consideration? 2. Does Council have direction on which resident's rights and livability strategies to prioritize? Short Term (3-6 months) Mid Term (7-12 months) Long Term / Resources Req. Maintenance responsibilities Accessory structures privileges Negotiated investments Utility billing transparency Local Complaint System Owner Master Metering (water) Trees Maintenance Incentivized Mediation Liaisons (all parks) Home sale protections Privacy rights Sale notice & purchase opportunity Retaliation protections Limitation of required upgrades Direction sought from City Council ATTACHMENT 6 ATTACHMENT 5 •Our City page •Resource Fairs ATTACHMENT 2 MANUFACTURED HOUSING COMMUNITIES: HOME SITES: City - 1,400 GMA - 2,137 Total - 3,537 Harmony Trilby Kechter Horsetooth Drake Prospect Elizabeth Mulberry Laporte Vine Willox Mountain Vista Richards Lake College Shields Taft Hill Overland Lemay Timberline Ziegler Strauss Cabin Turnberry MANUFACTURED HOUSING IN FORT COLLINS GMA City Limits GMA Boundary Manufactured Housing Community ATTACHMENT 1