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HomeMy WebLinkAboutCOUNCIL - AGENDA ITEM - 04/16/2019 - STAFF REPORT: BROADBAND UPDATE1 Strategic Initiative Update - ECON 3.7 April 16, 2019 Deploy reliable, high-speed internet services throughout the community STAFF REPORT City Broadband Timeline 2 STAFF REPORT RFP/Contract Status RFP/Contract Vendor Status Progress Anticipated Completion Date Brand Strategy Actualize Marketing Signed Completed 18-Nov CIS/OSS Open International Signed In progress Broadband Aug-19 / Utilities Sept-19 Network Electronics Nokia Signed In progress 19-Aug Design/Build Construction Atlantic Engineering Group (AEG) Signed In progress 2022 Premise Install On Trac Negotiations pending In progress Ongoing NCTC Membership National Cable Television Cooperative Application submitted In progress 2019 Hosted Phone Momentum Telecom In negotiations In progress 19-Aug Hosted Video MobiTV Final negotiations In progress 19-Aug 3 STAFF REPORT CIS/OSS Update 4 Customer Information System • On track for timeline & budget • Communication plan to begin Q2 of 2019 and run through Q3 • Educate and set expectations for internal and external customers STAFF REPORT 5 Outside Plant Update Construction Timeline • Full network construction is underway • Partnering with Light & Power Engineering Team • Design/Build on schedule • Building in several different locations at the same time • Complete build out to city limits in the next 36 – 48 months STAFF REPORT Network Electronics • Design, integration and testing of inside plant electronics is on schedule. • Working to finalize solutions for routing and switching architecture, optical transport infrastructure for upstream internet connectivity, security and domain name services, virtualized management server platforms, and AC/DC power plant for broadband core and hub facilities. 6 STAFF REPORT Marketing Update Website Development • New Connexion site • Phase 1: Marketing Content - Q2 ‘19 • Phase 2: CIS/OSS integration - Jun/Jul’19 Construction Marketing • Vault Logo • Hard hat safety sticker • Construction flyer • Doorhangers • Branded vehicles • Social media - Nextdoor.com 7 STAFF REPORT Marketing Update (Cont.) Construction Marketing - Vault Branding • All broadband network vaults across the city limits will be branded with the Connexion logo 8 STAFF REPORT Construction Marketing – Hard Hat Safety Sticker 9 Confirms completion of required Connexion safety training for Outside Plant STAFF REPORT Marketing Update (Cont.) Construction Marketing - Branded & Co-Branded Vehicles 10 STAFF REPORT Marketing Update (Cont.) Pre Launch Marketing – Internal (City Staff) • Informational sessions / meetings • Marketing collateral: - Connexion Employee Education Flyer - Wallet cards - FAQ’s - Presentations • Notifications on CityNet • Special Events - Connexion Outside Plant for employees 11 STAFF REPORT Marketing Update (Cont) 12 Pre Launch Marketing – External (Community) • Community speaking engagements • Marketing collateral: – Connexion community awareness flyer – Wallet cards –FAQ’s • Updates on fcgov.com/broadband and /ourcity.fcgov.com/ • Special Events: Groundbreaking Ceremony • Social Media – Facebook @FCConnexion and Twitter @ConnexionFC STAFF REPORT 13 End of Presentation STAFF REPORT