HomeMy WebLinkAboutCOUNCIL - AGENDA ITEM - 05/10/2016 - POUDRE FIRE AUTHORITY PERFORMANCE UPDATEDATE:
STAFF:
May 10, 2016
Kirsten Howard, PFA Senior Budget & Board
Coordinator
Tom DeMint, PFA Fire Chief
Ann Turnquist, PFA Director of Administrative Services
WORK SESSION ITEM
City Council
SUBJECT FOR DISCUSSION
Poudre Fire Authority Performance Update.
EXECUTIVE SUMMARY
The purpose of this item is to review 2015 performance measurements and metrics, goals, actual spending to
budget, benefits to the community related to strategic outcome goals, operational efficiency, productivity
improvements, and issues of concern to Poudre Fire Authority, the Poudre Valley Fire Protection District, and the
City.
GENERAL DIRECTION SOUGHT AND SPECIFIC QUESTIONS TO BE ANSWERED
Poudre Fire Authority will provide its 2015 annual report.
BACKGROUND / DISCUSSION
The 2014 Amended and Restated Intergovernmental Agreement (IGA), between the Poudre Valley Fire
Protection District (PVFPD) and the City of Fort Collins, establishing the Poudre Fire Authority (PFA) stipulates
that the Authority will provide an annual report regarding the activities and accomplishments of the Authority to the
City and District annually. Chief DeMint’s goal in providing this report is to reflect on the progress of continuous
improvement efforts and the ever increasing attention to evidence-based, data-driven decision making. This work
session represents the second annual report to City Council. The same report will be made to the PVFPD Board
in May to fulfill the reporting requirement of the IGA.
Report Highlights:
PFA became an internationally recognized accredited department through the Center for Public Safety
Excellence.
“Stories” from public education successes and a typical multi-family residential structure fire are
highlighted to illustrate community learning lessons.
The Government Finance Officers Association recognized PFA’s accounting practices through its
excellence award upon the first submission of PFA’s Comprehensive Annual Financial Report.
Improved total response time by nearly one minute to 7 minutes 47 seconds for first arriving unit to
emergent incidents in the urban area (from dispatch greeting to PFA arrival greeting) 90% of the time.
Through the accreditation process, call-processing times have been reduced by one minute compared to
the performance in 2014. In addition, PFA is continuing to use the accreditation process to strive for
response times that meet or exceed the PFA’s standard of 6:20 in the urban area.
PFA completed a new IGA with Timnath to begin construction of Station 8 (Timnath) providing a higher
level of service and improved response times in the Southeast portion of the PFA jurisdiction.
In the fifth of ten years of funding through the Keep Fort Collins Great program, PFA customers continue
to benefit from greater staffing levels, improved apparatus funding, and high priority public education
programs.
At the groundbreaking for new, fully staffed Station 8, volunteers were recognized for many years of
service to the community at volunteer Station 8. 2015 also saw significant program changes to the
volunteer program to emphasize emergency medical responses and wildland fire service rather than
structure fire responses.
May 10, 2016 Page 2
This annual report continues to reflect the major change in reporting since this annual report will be presented for
the second time in an electronic format. The purpose of the electronic presentation is to provide a transparent,
accessible summary of PFA’s role in the community, services provided, and performance over the past year. The
electronic annual report will be available on Monday, May 9, 2016, to City Council and the community on the web
at www.pfaannualreport.com. This report provides summary data, video clips, photographs, citizen testimonials
and “stories” that highlight significant calls from 2015. It also provides a link to the full written annual report for
community members who desire additional, more detailed information, and data about PFA. A major goal of the
electronic version of the report will be to reach a broader range of interested community members in a way that
will be appealing and accessible. The report will be promoted by PFA’s new Communication Manager, Madeline
Noblett, through a variety of social media outlets, such as Facebook and Twitter, and the PFA web page. An
additional two page summary of the annual report will be available for distribution through other outlets and as a
reference to City Council members and PFA/PVFPD Board members.
During this work session, PFA staff will review the online summary report with City Council and provide the
opportunity to discuss the overall performance of PFA in fulfilling its responsibilities under the IGA between the
City and the PVFPD.
ATTACHMENTS
1. PFA Annual Report (PDF)
PFA SERVICE AREAS TYPES OF CALLS (%)
MEDICALS
GOOD INTENT
CALLS
FALSE ALARMS
SERVICE CALLS
HAZARDOUS
CONDITIONS
FIRES/
EXPLOSIONS
OTHER REQUESTS
FOR SERVICE
74%
11% 7%
4% 2% 2%
To protect life and property by being
prompt, skillful, and caring. Our actions
are anchored in the core values of
courage, leadership, and duty. Proudly
serving Fort Collins, Timnath, LaPorte,
Bellvue, Horsetooth, and Redstone
Canyon, Colorado.
LEADERSHIPDUTY
I/we will model, promote,
and inspire; lead by
example; and demon-
strate unconditional
positive respect.
I/we will act
courageously
for what is right.
COURAGE
I/we will respectfully
communicate, promote,
and accept the highest
moral action regardless
of outcome or risk to self.
TESTIMONIALS
“I want to thank the PFA and EMS
for such a rapid response this
morning. Back locked up so bad I
couldn't breathe from a few-years-old
deployment injury. Literally had to
carry me down the stairs. Keep up
the good work PFA. When it comes
to voting/funding PFA initiatives
locally, I know which way I'll be
casting my vote.”
STRYKER ZIDER
“A HUGE thank you to the
PFA Engine 3, B shift crew for
assisting in the birth of my
little man who decided to
come too quickly to make it to
the hospital. Our community is
very lucky to have such great
people serving it!”
JASMINE MARCHMAN
“Thank you so much for
your help when our house
BY THE NUMBERS
YEAR IN PHOTOS
BUDGET
WANT TO LEARN MORE?
CHECK OUT THE FULL 2015 ANNUAL REPORT
www.pfaannualreport.com
OPERATIONS $18.3M
SUPPORT $3M
ADMINISTRATION $2.4M
COMMUNITY SAFETY
SERVICES $2M
TOTAL CAPITAL
EXPENDITURES $1.4M
GRANTS AND NON-CAPITAL
SERVICES $277K
LEASE PURCHASE $234K
CITY & FIRE DISTRICT TAXES
$25.8M (INCLUDES KFCG FUNDING)
FEES AND CHARGES
FOR SERVICES $1.7M
CAPITAL FUND REVENUE
$1.4M
EARNINGS ON INVESTMENTS
$78K
GRANTS AND NON-CAPITAL
PROJECTS $67K
MISCELLANEOUS REVENUE
$53K
TOTAL
EXPENDITURES:
$27.6M
2015 BUDGET TO ACTUAL EXPENDITURES:
UNDERSPENT BY $728K (2.7%)
2015 RESERVES: $5.7M
(OR 20% OF THE BUDGET)
TOTAL
REVENUE:
$29.1M
FIREFIGHTERS: 171 RESPONSE TIME: FIRE DEATH & INJURY:
DEATHS
8% ARE WOMEN
CIVILIANS
FIREFIGHTERS
0
6 INJURIES PER 100,000
0 DEATHS
26 INJURIES
Improved total
response time by
nearly one minute
to 7 minutes 47 seconds
for first arriving unit
to emergent incidents
in the urban area
(from dispatch greeting to PFA arrival greeting)
90% of the time. Through the accreditation
process, call-processing times have been
reduced by one minute compared to the
performance in 2014. In addition, PFA is
continuing to use the accreditation process to
strive for response times that meet or exceed
the PFA’s standard of 6:20 in the urban area.
7:47
was struck by lightning.
Your response was fast,
kind, and thorough. We so
appreciated being able to
trust you all to take care of
us – it was really reassuring
in this chaotic situation.”
THE MOTLEY FAMILY
“We would like to express our
most sincere gratitude for your
service and dedication. Both our
tenants and us were blown away by
the swift response and all the support
we received. Thank you for the work
you do and for everything you risk to
keep us safe.”
STEPHANIE AND CHRISTOPHER COX
POUDRE FIRE AUTHORITY
2015
ANNUAL
REPORT
85% INSIDE CITY LIMITS
CALLS
19,100
RECEIVED THE
MOST CALLS
DOWNTOWN
52 CALLS A DAY
MISSION
0.2%
ATTACHMENT 1