HomeMy WebLinkAboutCOUNCIL - AGENDA ITEM - 08/27/2013 - ON-BILL UTILITY FINANCING PILOT UPDATEDATE: August 27, 2013
STAFF: John Phelan
Mike Beckstead
Pre-taped staff presentation: available
at fcgov.com/clerk/agendas.php
WORK SESSION ITEM
FORT COLLINS CITY COUNCIL
SUBJECT FOR DISCUSSION
On-Bill Utility Financing Pilot Update.
EXECUTIVE SUMMARY
The purpose of this item is to provide a Council-requested update on the On-Bill Utility
Financing Program after nine months of implementation.
Ordinance No. 033, 2012 revised language in Chapter 26 of the Municipal Code to enable Utilities
to provide financing and on-bill servicing of loans for energy efficiency, water efficiency and
renewable energy projects.
The On-Bill Financing Program (OBF) pilot began in November 2012, offering on-bill repayment
of loans for residential customers participating in the Home Efficiency Program, the Solar Rebate
Program and for customers who need to repair or replace a water supply line. Participation in the
program as of August 14, 2013 consists of four completed loans and two loans in the
approved/pending process.
When the pilot program was approved, Council requested an update at a work session to determine
progress. Staff is recommending a number of changes to the structure and terms of the program to
position the program for greater activity levels.
GENERAL DIRECTION SOUGHT AND SPECIFIC QUESTIONS TO BE ANSWERED
1. Based on the pilot program activity and early lessons learned, does Council continue to
support the On-Bill Utility Financing Program?
2. Seek feedback from Council on proposed modifications to the program to enhance its
effectiveness.
BACKGROUND / DISCUSSION
Policy Alignment
The pilot On-Bill Utility Financing Program supports the policy goals of Plan Fort Collins, the
Climate Action Plan, Energy Policy and Water Conservation Plan. The program is a valuable
addition to Utilities’ efficiency and renewable energy programs which foster sustainability through
energy and water use reductions, local contractors and investment in the built environment and
improved home comfort, health and safety.
August 27, 2013 Page 2
History
Fort Collins Utilities offered the Zero Interest Loan Program (ZILCH) from the early 1980s until
late last year. The program was very successful for many years. However, from 2002 to 2009 the
program saw relatively little activity. The recent national mortgage crisis resulted in changes to the
requirements for local government entities to be able to originate loans for home improvements.
As a result, the Zero Interest Loan Program was suspended in early 2011. The program restarted
in fall 2011 under a model where the loans are unsecured. Based on the Home Efficiency Program
structure, ZILCH loan activity ramped up from 2010 through 2012. The On-bill Financing Program
has superseded the energy and water efficiency aspects of the Zero Interest Loan Program. The air
quality related aspects of the Zero Interest Loan Program, with funding from the Environmental
Services Department, continues under a revised administrative model.
OBF Program Development
The OBF program was developed collaboratively by Utilities (Energy Services and Billing),
Finance, and City Attorney departments. The program uses the pre-existing standard capabilities
of the Utilities billing system. In compliance with federal and state lending rules, customer
qualification and loan closing services are provided in partnership with a third party financial
partner, EnergySmart Partners LLC. EnergySmart Partners is a subsidiary of the non-profit
Funding Partners, a Community Development Financial Institution. Program fees and the interest
rate range are defined in Utilities’ residential rate ordinances. The City Finance Department
developed a set of rules and regulations for administrative implementation of the OBF program.
Home Efficiency Program Description
Utilities Home Efficiency Program provides a comprehensive and best practices approach to
improving the performance of existing homes. The Home Efficiency Program elements guide
homeowners with:
• Low-cost audits, which prioritize home improvement measures to address the barrier of
“what to do”
• Participating contractor lists, which address the barrier of “who to call”
• Rebates, which partially address the “first cost” barrier
• Installation standards and verification, which address the barrier of “is it done right”
• Free energy advisor services in support of customers throughout the process
As such, the OBF program has been integrated into the Home Efficiency Program to provide a
financing mechanism for homeowners to implement recommendations from the audit in a more
comprehensive package than a homeowner could typically afford to pay for with cash.
OBF Program Summary
The objective of OBF program is to increase the number of residential efficiency and renewable
energy projects by addressing the up-front cost barrier. Key aspects of the program include:
August 27, 2013 Page 3
• Simple application and approval processes
• Financing 100% of project costs
• Repayment of loans on the utility bill
Specific elements of the program include:
• Eligible properties are single family homes and townhomes, both owner occupied and rental
properties with the owner as applicant.
• Project types are based on existing definitions within utility programs and include energy
efficiency (e.g., insulation, furnace, AC, windows), water supply line replacement/repair and
renewable energy (e.g., solar PV)
Program information is available on the City’s website at fcgov.com/financing. Application
information is available on the EnergySmart Partners website at www.vlender.com
/c/connieealey/city_of_fort_collins_on-bill_finance.html.
The OBF Program Guideline is included as Attachment 1.
OBF Program Results
Participation in the OBF financing program has been slow, with three loans closed and three
approved. The table and charts below show activity levels through August 14, 2013.
While the activity for OBF loans has been much less than anticipated, results for the Home
Efficiency Program continue to be strong and growing. Since the program started in January 2010,
over 775 homes have been upgraded. 168 upgrades have occurred year-to-date in 2013, which is
on track to exceed the annual goal of 300 homes.
Table 1: OBF Program Activity Summary
Description Number Loan Amounts Notes
Completed loans 4 $37,853
Approved/Pending
loans
2 $19,695
Withdrawn applications 1 $7,681 Completed project with other
funds
Denied applications 3 $13,000 FICO scores marginally low
Analysis of Initial Results
The results to date are the tangible outcome of a number of identified factors. The factors are noted
in the table below, and come from both quantitative and anecdotal information.
August 27, 2013 Page 4
Issue Notes and Potential Changes
Contractors have been reluctant to
promote the new program to
customers. Customers are not
asking contractors about the
program.
• Recent activity points to more contractors
participating. As contractors successfully complete
the projects using the process, they will become
more comfortable promoting the program to
customers.
• Increased outreach and marketing to customers
showing the advantages of using OBF will result in
them asking contractors for the OBF program
option.
See “Next Steps and Recommendations” section below.
Terms of the loans appear to have
limited customer participation
From anecdotal feedback, the interest rate appears to be
an issue for some customers as they compare to the
record low mortgage rates of the last year. Longer terms
will reduce monthly payments where more projects
could be cash flow neutral during the repayment period.
See “Next Steps and Recommendations” section below.
The qualification requirements
have limited customer participation
To date, denied loans have been based on FICO scores,
which were very close to the minimum requirements.
Participation in the Green Colorado Credit Reserve
(GCCR) may offer an opportunity to expand the
qualification requirements.
See “Next Steps and Recommendations” section below.
Other financing options are
available
Customers are being offered consumer (unsecured)
financing by contractors, who often receive a direct
financial benefit. Increased awareness amongst
customers OBF program will help to counter sales
pitches for other products. Some customers may also
take advantage of traditional home equity type of
financing opportunities.
Next Steps and Recommendations
Customer and Contractor Participation: The program will benefit from market awareness on both
contractors and customers.
• Staff recommendation: Enhanced marketing and outreach to include continuing to provide
contractors with updated information on participation, direct program marketing to
customers to build awareness and providing energy advisor services which include on-bill
finance options.
Interest Rates: The current interest rate level is set annually by the City Finance Officer, within the
boundaries established in the residential rate ordinance. The current range is 5.25% to 7.25%
(indexed to the “prime rate” plus 2-5%).
August 27, 2013 Page 5
• Staff recommendations:
N Revise the rate ordinance to remove the index to prime, replacing it instead with a
simple range of 5-10%. Rates would continue to be set annually by the City Finance
Officer based on current economic conditions. The proposed change would be
included in the utility residential rate ordinance in October 2013.
N Offer a single interest rate for all loans, replacing the matrix of qualification tiers and
loan terms currently in place to simplify the application process and program
marketing. This change can be done administratively.
Term: Longer loan terms, up to the maximum of ten years, for all loan amounts will reduce
monthly payments where more projects could be cash flow neutral during the repayment period.
• Staff recommendation: Allow customers to choose five, seven or ten year terms for all loan
amounts. This change can be done administratively.
Qualification: As noted in the analysis of initial results, a number of loan applications have been
denied due to marginally low credit scores. In the last year, a new program has become available
from the Colorado Energy Office, the Green Colorado Credit Reserve (GCCR). GCCR is a loan loss
reserve fund, which is available for the OBF Program. In the GCCR, for each loan made by a
participating lender, the GCCR will provide a loan loss reserve equal to 15% of the amount of the
loan. Losses from loans incurred by Utilities may be recovered from reserves deposited in the
GCCR account (up to 100% based on available funds in the reserve). The establishment of this loss
reserve account would enable Utilities to make loans to customers who would not qualify without
additional credit enhancement.
• Staff recommendation: Investigate submitting an application to the Colorado Energy Office
for the Green Colorado Credit Reserve (GCCR), including review by the City legal and
finance departments. Subsequent to the completed application, reduce the minimum
qualifying credit score to 620. Revise the rules and regulations to include limits on the
dollar value of loans within the lower credit zone, tied to the availability of the GCCR loan
loss reserve.
FortZED Meter Based Loan Pilot
Even though the current OBF program is in its infancy, there is interest in leveraging OBF for a pilot
program related to FortZED. The FortZed Steering Committee is working with Rocky Mountain
Institute to create an implementation plan that can help FortZed and the City reach their energy
goals, with a specific focus on the electricity sector. This is a complex problem, involving multiple
stakeholders, different types of initiatives, and multiple potential outcomes. Staff is in the very early
stages of creating a plan that can help FortZed, the City, and the community to:
• Create local jobs
• Invigorate additional economic growth
• Drive local energy independence and improved reliability
• Improve building and living standards
• Distinguish Fort Collins as a leader in clean technology and green energy
August 27, 2013 Page 6
• Create clean supplies of energy from distributed and utility sources
• Improve energy efficiency to allow continued growth while minimizing additional utility
infrastructure
One component of the strategy may be to create a mechanism whereby energy loans would be
“attached” to the meter (or premise) rather than to an individual or person. This model could have
a great impact on rental homes in Fort Collins, as the cost of upgrades is paid for by the tenants who
are receiving the benefits. However, it is a significant issue to obligate future utility customers to
bill charges which were made previous to their living at a particular premise.
FINANCIAL/ECOMOMIC IMPACTS
One important change has been implemented related to the underlying capital funding of the OBF
program. Council originally approved a budget exception in fall 2011 to provide $300,000 for on-
bill financing, subject to bringing the necessary changes in the Code and additional details of the
pilot program, which were completed in fall 2012. In addition, $500K annually was allocated in the
2013 – 2014 budgeting for outcomes process. Use of these additional funds was contingent on the
one year review.
Upon further discussion with the Finance Department, it was determined that loan funds should be
handled as a “balance sheet transaction.” Compared to a typical City or Utility process, no funding
is being “expended.” The funds are moved from reserves to accounts receivable. As a result, the
2014 funding was removed via the budget revision process.
Ultimately, the level of available funding will be determined by a maximum level of funds to be
outstanding in accounts receivable for this purpose. Staff’s recommendation is that the program
continue with a maximum outstanding loan amount of $800,000. When the program nears that
ceiling amount, staff will return to Council to request additional balance sheet funding.
ENVIRONMENTAL IMPACTS
The On-Bill Financing Program supports the City’s goals for energy use reduction through
efficiency, carbon emissions reduction from improving the efficiency of the built environment and
increasing local renewable energy production. Homes are seeing 5-50% (10% on average) energy
reductions as a result of improvements made through the Home Efficiency Program. The
opportunity for on-going participation in the program is many thousands of homes. The On-bill
Financing program is expected to be a very effective approach to making a more substantial
improvement to a larger number of existing homes in the coming years.
The Home Efficiency Program also directly addresses indoor environmental air quality. The audit
educates homeowners on what steps to take to improve their indoor air quality. And the installation
standards and project verification testing specifically address combustion safety of natural gas
appliances, and reducing infiltration of contaminated air into the living space from garages, attics
and crawl spaces.
August 27, 2013 Page 7
STAFF RECOMMENDATIONS
• Increase marketing and communication efforts to both customers and participating
contractors.
• Revise the rate ordinance to remove the index to prime, replacing it instead with a simple
range of 5-10%. Rates would continue to be set annually by the City Finance Officer based
on current economic conditions. The proposed change would be included in the utility
residential rate ordinance in October 2013.
• Offer a single interest rate for all loans, replacing the matrix of qualification tiers and loan
terms currently in place to simplify the application process and program marketing. This
change can be done administratively.
• Allow customers to choose five, seven or ten year terms for all loan amounts. This change
can be done administratively.
• Set total loans on the balance sheet to $300K from 2012 and $500K from 2013 for a total
limit of $800K in loans.
• Investigate submitting an application to the Colorado Energy Office for the Green Colorado
Credit Reserve (GCCR). Subsequent to successful review and completion of the
participation agreement, reduce the minimum qualifying credit score.
• As part of the FortZED initiative, consider development for a meter or premise based loan
program whereby loans would be transferable to future customers.
ATTACHMENTS
1. On-Bill Finance Product Guideline
2. Powerpoint presentation
1 Revised 03/15/2013
EnergySmart Partners LLC Product Guideline
City of Fort Collins Utilities
On-Bill Financing Program
Eligible Borrowers: Applicants who own residential property located in Fort Collins that is to be
improved by the loan and are current City of Fort Collins electric utility
customers (for qualified energy efficiency and renewable energy improvements)
or water utility customers (for qualified water improvements). For energy
efficiency and renewable energy improvements, customers must have scheduled
or received a City of Fort Collins Home Efficiency Audit. Eligibility of Utility
customers to participate is based on credit scores and stated or verified income
and pursuant to other criteria and procedures adopted in administrative rules and
regulations adopted by the City of Fort Collins Chief Financial Officer. Utilities
reserves the right to also base qualification on utility bill payment history
(reviewed by City of Fort Collins Utility staff), All applicants claiming
ownership interest in the subject property must be natural persons (no legal
entities) and provide a single valid Social Security Number or Individual Tax
Identification Number (ITIN), consistent among all forms of income
verification. Further eligibility defined within a classification table shown
below on page three.
Loan Amount Minimum loan amount is $1,000; Maximum loan is $15,000 (per utility
premise). Loans can be up to 100% of eligible project costs within loan limits
stated above.
Rebates Home Efficiency Program rebates are processed and distributed separately from
the On-Bill Finance loan. The rebate check is sent directly to the homeowner by
Fort Collins Utilities staff.
Property Type: Eligible properties are single family dwellings or townhomes. Residential rental
properties are eligible with loan application from the owner, a natural person. A
loan secured by a deed of trust on a rental property will be billed directly to the
person who obtained the loan.
Collateral: Loans will be secured by a deed of trust recorded with Larimer County. Electric
service may be discontinued for nonpayment of past-due accounts directly or
indirectly related to the provision of electric service, in which event written
notice shall be given in accordance with Section 26-713 of the Fort Collins
Municipal Code and any Council-approved service rules and regulations.
Interest Rate: Fixed interest calculated at time of application based upon a classification table
shown below on page four. Interest rates to be revised annually by the City
Financial Officer.
Income Threshold: Loan terms may depend upon verified household income though no maximum
income limit is imposed for program eligibility.
Debt Ratio: When borrower debt-to-income ratio requires verification, proposed loan
repayment amount combined with all other obligations of the borrower shall not
exceed standards defined by borrower classification table shown below on page
three.
Repayment: Monthly payment of principal and interest will be collected by the City of Fort
Collins Utility Billing Office as a line item on the borrower’s City of Fort
Collins monthly utility bill. Escrow for hazard insurance and property taxes are
not provided by EnergySmart Partners LLC (ESP) and remain the sole
responsibility of the home owner.
ATTACHMENT 1
2 Revised 03/15/2013
Term: Loan amounts of $1,000 to $2,500 are limited to a 60 month loan term, loan
amounts of $2,501 to $7,500 will mature within 84 months or less, and loan
amounts of $7,501 to $15,000 will mature within 120 months or less; with all
outstanding principal, interest and other sums due.
Loan Payoff: Loans will be closed after receipt of all principle and interest. Loans must be
paid off at time of property sale or refinancing of the property first mortgage.
Use of Funds: Permitted capital improvement projects shall enhance the health, safety, and
energy or water efficiency of the home, including installation of renewable
energy systems as allowed by the City of Fort Collins Utilities On-Bill
Financing Program administrator. A list of qualifying energy improvements and
the rebates available can be found by accessing the links on the Home
Efficiency Program (HEP) home page: www.fcgov.com/homeefficiency. A list
of qualifying renewable energy projects and the rebates available can be found
by accessing the links on the Solar Rebates home page:
www.fcgov.com/utilities/residential/conserve/renewables/solar-rebates. Water
service line repairs qualify as described on the service line repair page:
www.fcgov.com/utilities/what-we-do/water/water-distribution/service-line-
repairs.
Loan Fees: A one-time non-refundable application fee in the amount of $25 shall be due and
payable upon submittal of all City of Fort Collins Utilities On-Bill Financing
Program loan applications. An additional origination fee in the amount of $150
is due to ESP at time of loan settlement. Customer may choose to pay the
origination fee at closing or add the amount to the loan principle (not to exceed
loan maximum). Public recording and any other third party service fees are the
responsibility of the borrower and assessed at the time of loan settlement.
Origination Procedures
Application: EnergySmart Partners LLC, a wholly-owned subsidiary of Funding Partners for
Housing Solutions, Inc. collectively referred to as “ESP”, will receive completed
residential loan applications from applicants through ESP’s website:
www.energy-smart-partners.com, a signed Authorization to Release Information
and supporting documentation. A credit report and processing fee of $25 shall
be due ESP at time of application and paid by applicant on ESP website.
Processing: ESP will order third party verifications including credit report(s), the property
owner and encumbrances report, evidence of hazard insurance and the City of
Fort Collins Utility estimated rebates. Under normal circumstances and if ESP
has received all required information, an applicant can expect receive
information about whether the applicant is eligible to receive a loan within 24
hours or one-business day. Confirmation of credit determination, loan terms and
remaining documentation requirements, as applicable, will be delivered in
electronic format to the applicant for review and acceptance.
Pre-Settlement: ESP will prepare loan closing documents that shall include a Lien Waiver &
Completion of Work Affidavit wherein the borrower must acknowledge the
amount paid to the project contractor upon loan settlement. The project
contractor is required to acknowledge that all work is or will be completed
according to the Fort Collins Utilities program standards and in a good and
workmanlike fashion within the agreed-upon timeframe. The project contractor
is required to verify that all suppliers and/or subcontractors for the project are
paid in full with no further recourse to the borrower, and furnish lien waivers to
that effect. The building permit for the project must have received final approval
from the City of Fort Collins Building Department and the project work must be
approved by the HEP inspectors and staff prior to loan closing.
3 Revised 03/15/2013
Fees Collected: Application, public recording and other third party fees shall be assessed and
detailed within a settlement statement prepared by ESP. Borrower must pay the
loans fees at time of settlement.
Settlement: ESP will present all loan documents to borrower at the time of loan settlement.
Each Borrower must acknowledge receipt of a standard Colorado Notice of
Rescission, allowing cancellation of the deed of trust within three business days
of settlement. The deed of trust documents must be signed in the presence of a
notary public, which will be arranged between ESP and the borrower.
Funding: Upon receipt and acceptance of completed and signed Lien Waiver &
Completion of Work Affidavit and HEP Rebate Application forms from the
project contractor(s) and, if applicable, subcontractors, ESP shall release loan
proceeds directly to project contractor(s) upon confirmation that all work is
complete. Dependent upon the scope of the proposed project, ESP will disburse
funds to all applicable contractors and will disburse payment directly to the
borrower for any deposits the borrower has paid to the contractor upon receipt of
a paid receipt. Execution of a release of lien affidavit, and a completed Rebate
Application sent to Fort Collins Utilities, is required from all applicable
contractors prior to each distribution of loan proceeds. Disbursement of funds is
prohibited prior to expiration of the three business day rescission period.
Post Closing: ESP shall retain all original documents and permanent loan file, record deed of
trust documents and UCC filings as necessary, process and issue subsequent
project draw requests, and issue release of collateral obligations upon final
satisfaction of the Note. Copies of all executed loan documents will be provided
to City of Fort Collins after loan settlement.
Loan Qualifications: In order to obtain a loan from ESP under the City of Fort Collins Utilities On-
Bill Financing Program, a borrower must meet the following requirements:
Credit Metrics Tier 1 Tier 2
Minimum FICO (Credit
Score)
• Each borrower must
meet the minimum
FICO score
• If there are multiple
borrowers, the lower
the score (regardless
of income) must be
used for qualification
• 680 if salaried (or
fixed income)
• 720 if self-
employed less than 2
years
• 640 if salaried (or
fixed income)
• 680 if self-
employed more than
2 years
• 720 if self-
employed less than 2
years
• Utility Bill History
(if available, reviewed by
Fort Collins Utility staff)
• 6 months timely
payments
• 12 months timely
payments
Bankruptcy,
Foreclosure,
4 Revised 03/15/2013
Interest Rate and Loan Term Schedule:
Tier 60 Month Term
($1,000 - $2,500)
84 Month Term or
less
($2,501 - $7,500)
120 Month Term or
less
($7,501 - $15,000)
1 5.25% 5.75% 6.25%
2 6.25% 6.75% 7.25%
The Interest Rates above have Annual Percentage Rates (APR’S) that may range as low as 5.47% to as
high as 14.32% based on the borrower’s credit worthiness, loan amount, term and income verification
type, and is subject to our credit qualifications. Interest Rates and APR’s are subject to change without
notice.
Income Verification Requirements:
Salaried Employees, Pension, SSI Income, etc. Self Employed
Stated Income (No Verification Required)
• When the loan amount is less than $5,000
• Or any loan amount if the FICO is greater
than 680
Income Verification Required
• When the loan amount is greater than $5,000
• And the FICO is less than 680
• One pay stub with YTD earnings dated within
30 days of the application or award/benefit letter
for SSI or pension showing income amount,
payment frequency and start and end dates.
Rental income verified by lease or Schedule E
from tax return.
NOTE: Any “other” income (not primary income),
which is being used to qualify the loan, must be
verified.
Stated Income (No Verification Required)
• When the loan amount is less than $5,000
• Or any loan amount if the FICO is greater
than 680
Income Verification Required
• When the loan amount is greater than $5,000
• And the FICO is less than 680
• Most recent federal income tax return (first 2
pages of 1040) plus Schedule C if applicable.
Rental income verified by lease or Schedule E
from tax return.
NOTE: Any “other” income (not primary income),
which is being used to qualify the loan, must be
verified.
Maximum Debt to Income Ratio Requirements (“Max DTI Ratio”):
Debt to Income Ratio Tier 1 Tier 2
List Total Monthly Obligations
• Any loan which has a remaining term of less than 6
months may be excluded from the calculation
• When revolving accounts do not show a minimum
payment use the greater of 1% per month or $10
• Real Estate taxes and homeowners insurance (if not
included in the mortgage payment) must be included in
ratio
• Reductions to the Borrower’s monthly Utility
Obligations derived from improvements may be
1
1
On-Bill Utility
Financing Program Update
Fort Collins City Council Work Session
August 27, 2013
2
Overview
• On-Bill Utility Financing Program (OBF) review:
– History and development of the program
– OBF program parameters
– Activity over the first nine months
– Analysis of program results
– Recommendations for program modifications
Council requested program review during first year after
approving code changes in April 2012.
ATTACHMENT 2
2
3
• Based on the pilot program activity and early
lessons learned, does Council continue to
support the On-Bill Utility Financing Program?
• Seeking feedback from Council on proposed
modifications to the program to enhance its
effectiveness.
GENERAL DIRECTION SOUGHT AND
SPECIFIC QUESTIONS TO BE ANSWERED
4
• Increase the number and scope of residential
efficiency and renewable energy projects by
addressing the up-front cost barrier via on-bill
financing
– Simple application and approval processes
– Finance 100% of project cost
– Repayment of loans on the utility bill
On-Bill Financing
“in a nutshell”
3
5
Objectives
• Add financing to projects supported by existing Utilities programs
• Structure program such that direct expenses are recovered
through fees and interest rates
Scope
• Single family and townhomes
• Owner occupied and rental properties
• Project types
– Energy efficiency (insulation, windows, heating, cooling)
– Renewable energy
– Water supply line replacement/repair
Program Objectives and Scope
6
• Financing coordinated with the existing Home
Efficiency Program
– Low-cost audits, “what to do”
– Contractor list, “who to call”
– Installation standards and verification, “do it right”
– Rebates partially address “first cost”
Program Elements
4
7
• Utilities Roles
– Approve customer and project eligibility
– Approve project completion and rebates
– Enter loan information and process payments on bills
– Program marketing and outreach
•3rd
Party Partner Roles
– Customer credit qualification and communication
– Loan closing services
– Recording with County records
Program Structure
8
• OBF “available” December 1, 2012
• Program outreach started January 1, 2013
* All were energy efficiency projects
Results to Date
Description Number* Loan Amounts Notes
Completed loans 4 $37,853
Approved/Pending 2 $19,695
Withdrawn
applications
1 $7,681 Completed project with
other funds
Denied applications 3 $13,000 Credit scores low
5
9
• Slow start, but ramping up
• Process working well
– Applications
– Project payments to contractors
– Loan repayments on utility bill
Analysis of Results
10
• Reasons for slow start
– Lack of awareness
– Reluctant contractors
– Loan terms
– Qualification requirements
– Other financing options
Analysis of Results
6
11
1) Develop market awareness from customers
(pull) and contractors (push)
• Direct marketing of on-bill financing
• Customer and contractor testimonials
Staff Recommendations
12
2) Interest rates
• Current
– Set annually by the City Finance Officer
– Range established in utility rate ordinance
(prime plus 2-5%)
– Rate set by loan term and qualification level
• Proposed
– Remove the index to prime, replace with range of 5-10%
• Change via utility rate ordinance in October 2013
– Offer a single interest rate for all loans
• Administrative change via rules and regulations
Staff Recommendations
7
13
3) Loan term
• Current
– Term set by loan amount
• Five, seven or ten years
• Proposed
– Allow customers to choose term of five, seven or ten
years
• Administrative change via rules and regulations
Staff Recommendations
14
4) Qualification requirements
• Current
– Minimum credit score of 640
• Proposed
– Submit application to Green Colorado Credit
Reserve from the CO Energy Office to utilize loan
loss reserve funding
– Revise minimum credit score to 620
• Administrative change via rules and regulations
Staff Recommendations
8
15
5) Finance
• Set program limit to $800k in outstanding
balance sheet loans (based on approved
budgets for 2012/2013)
• Staff may seek additional approval from
Council for additional allowance in the future
Staff Recommendations
16
• FortZED developing models for deploying
efficiency at scale
• Key element would be creation of a
mechanism whereby energy loans could be
“attached” to the meter (or premise) rather
than to an individual or person
– Benefit for rental market upgrades
– Significant issue to obligate future utility
customers
Planning Ahead - FortZED
9
17
1. Increase marketing and communication
2. Revise the rate ordinance with a simple range of 5-10%
3. Offer a single interest rate for all loans
4. Allow customers to choose five, seven or ten year terms
5. Submit an application to the Colorado Energy Office for
the Green Colorado Credit Reserve; reduce the minimum
qualifying credit score
6. Set outstanding loan balance limit at $800k
7. Consider development of a meter based loan program in
support of FortZED
Recommendations Summary
18
• Based on the pilot program activity and early
lessons learned, does Council continue to
support the On-Bill Utility Financing Program?
• Seeking feedback from Council on proposed
modifications to the program to enhance its
effectiveness.
GENERAL DIRECTION SOUGHT AND
SPECIFIC QUESTIONS TO BE ANSWERED
10
19
Questions
considered at the underwriter’s discretion
List Total Monthly Income
Divide Total Obligations by Total Income to determine
DTI Ratio
Maximum total
monthly
obligations to
total monthly
income (Max
DTI Ratio).
50% Max DTI
Ratio
Maximum total
monthly
obligations to
total monthly
income (Max
DTI Ratio).
45% Max DTI
Ratio
Repossession
None in the last 7 years None in the last 5 years
Unpaid Collection
Accounts, Judgments,
Tax Liens
No more than $2,500 No more than $2,500
Loan Amounts $1,000 to $15,000 $1,000 to $15,000
*Loans may be assigned to a different approval tier, be declined or subject to further review if
underwriter determines that FICO score or other factors are inconsistent with actual credit and
employment profile.