Loading...
HomeMy WebLinkAboutCOUNCIL - AGENDA ITEM - 04/19/2022 - GET FOCO: A PARTNERSHIP WITH CODE FOR AMERICAApril 19, 2022 Nina Bodenhamer Director, City Give Ti m Campbell Senior Analyst, App Software Developer Kevin W ilkins Chief Information Officer Get Fo Co An Update to City Council Presented by: STAFF INFORMATION REPORT An all-in-one application to discounted services offered by the City of Fort Collins for income eligible residents. Ve rifies income, proof of residence, and household dependents through the secure uploading of documents. Get Fo Co 3 Can the City of Fort Collins make applying for City benefits easier and faster for applicants? And more effective and less costly for City departments? Our goal: •Prioritize the resident experience over internal program management. •Align City programs to increase residents' ease in enrollment. •Reduced barriers to enrollment in City programs. •Reduce the “time tax” on residents. •Create a friendly, respectful application & enrollment process. Our Challenge City ARPA Federal Tracking & Compliance •Gardens on Spring Creek •Lincoln Center •Museum of Discovery Get Fo Co Currently Includes •Grocery Ta x Rebate •Digital Access & Equity •Recreation Discount 5 Get Fo Co: T he Technolog y The Code for America Community Fellowship trains technologists with project-related lived experience to effectively address inequities in local government’s service delivery. Under the direction of Ti m Campbell, Sr. Analyst, Software & App Developer, City of Fort Collins •2020 Code for America Community Fellowship •Three (3) full-time technologists •Nine (9) months at a program cost of $85,000 The Platform is: •User-Informed •Email Account to Allow for Notifications and 2-way Engagement •Google Translate Plug In •Created in Open Source Software 6 Around the Corner IN PROGRESS Localized Spanish-language Translation Ongoing Program Efficiencies E.G., Grocery Rebate: Revised Charter Language to Align Income Eligibility ONBOARDING Medical Assistance Program (MAP), Utilities Income Qualified Assistance Program (IQAP), Utilities EXPAMPLES OF FUTURE PROGRAM IMPAC T Reusable Bag Distribution, Plastic Bag Ban Equitable Renovation and Maintenance Grant Outreach & Process, Historic Preservation Emerald Ash Borer Tree Removal, Forestry 7 Get Fo Co Futur e State A w holistic bundle of all requested funding for income-qualified programs and services, including the Income Qualified Navigator. •2023/24 BFO •Income-qualified Navigator: Internal & External Coordination of Get FoCo Get FoCo Long Term Technologic Care & Feeding •Partnership Extension Meets Current Platform Goals •Designed for Minimal Maintenance •New Features to be Added Periodically April 19, 2022 Nina Bodenhamer Director, City Give Tim Campbell Senior Analyst, App Software Developer Kevin Wilkins Chief Information Officer Get Fo Co A P artnership between City of Fort Collins & Code for AmericaQuestions? Additional Requests for Infor mation? An Update to City Council Presented by: