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HomeMy WebLinkAboutCOUNCIL - AGENDA ITEM - 04/19/2022 - RESOLUTION 2022-051 ADOPTING THE CITY OF FORT COLL Agenda Item 22 Item # 22 Page 1 AGENDA ITEM SUMMARY April 19, 2022 City Attorney STAFF Kyle Stannert, Deputy City Manager Tyler Marr, Assistant City Manager Carrie M. Daggett, Legal SUBJECT Resolution 2022-051 Adopting the City of Fort Collins 2022 Strategic Plan. EXECUTIVE SUMMARY The purpose of this item is to formally adopt the 2022 Strategic Plan, consistent with Council feedback presented at the February 22, 2022, Work Session. The adopted plan will guide the 2023 and 2024 Budgeting for Outcomes process. STAFF RECOMMENDATION Staff recommends adoption of the Resolution. BACKGROUND / DISCUSSION The City Strategic Plan is an issues-based plan that sets strategic objectives to achieve over a five -year timespan. It will be the basis of the City’s budget and operational plans for 2023 and 2024 and will be used to assess and rank budget offers for the 2023-24 Budgeting for Outcomes (BFO) budget process. The Strategic Plan is updated every two years just prior to the BFO process beginning and is directly linke d to City Plan’s vision and principles and other Council-adopted master plans. The Strategic Plan is based on identification and analysis of: 1. Council priorities and input; 2. Community outreach, in alignment with recovery efforts, both in person, via survey information, and online; and 3. Organizational inputs, such as emerging trends and issues; financial information; and workforce trends. This is the fifth biennial City Strategic Plan. The Executive Lead Team and the chairpersons of the BFO Teams carefully reviewed and considered the various inputs specified above. The 2020 Strategic Plan was used as the baseline and then modified based on the inputs outlined above. The Council reviewed the plan at its February 22 work session and provided suggestions and requests related to the strategic objectives and their related sub-bullets. Attached is a redline version depicting changes from the work session based on the input from Councilmembers. (Attachment 1) Other follow-up items include: • Council’s adopted priorities remain covered throughout the entire document. The table indicates where the 2021-2023 Council priorities can be found in the strategic plan: Agenda Item 22 Item # 22 Page 2 Council Priority Strategic Plan reference 1. More stringent penalties for animal cruelty and neglect 1.5 2. Juvenile diversion 5.8 (NEW) 3. a) Advance transit initiatives that remove barriers (alignment with Transit Plan) 6.3 b) Advance transit initiatives that remove barriers (PSD partnership) 6.3 4. Improve traffic compliance 6.1 5. Advance Regionalism - collaboration regionally while maintaining the unique character of Fort Collins 3.1, NEW 3.6, 6.4 6. Look into changing the April election to November with School Board years to have all local elections at once 7.2 7. Advance gender equity in City Sales Tax Code 1.4 8. Attract and retain competitive and diverse talent to meet the needs of the community: provide childcare options for City employees. 7.4 9. Help bird species recover 4.5 10. Accelerate composting - (Curbside and business) 4.3, 4.7 11. Adopt grey water statute to allow grey water systems in new buildings 4.4 12. Districted system for garbage, recycling, and compost 4.3 13. Explore climate emergency messaging and action 4.1 14. Effective soil amendment policies and compliance (water usage) 4.4 15. Protect and Enhance Instream River Flows 4.4, 4.6 16. Reduce plastic pollution 4.3 17. Improved air quality 4.2 18. Make real progress on the road to Zero Waste (with focus on multi-family and commercial recycling and construction and demolition (C&D) recycling) 4.3 19. Xeriscape – Increase rebates and education, less green lawns with new development 4.1 20. Enhanced recycling education 4.1, 4.3 21. Improved and accelerated stream (riparian) restoration 4.6 22. Raise the minimum wage 3.2 23. Develop a Circular Economy Plan (as part of the EHO Strategic Plan) 3.1, 4.3 24. Partner with Poudre School District (PSD) for workforce development 3.2 25. Affordable, Quality and Accessible Childcare Infrastructure NEW 3.6 26. Create a targeted, specific plan for community recovery 3.3 27. Access funding for parks (maintenance and operations, refresh, and new parks) 2.4, 7.7 28. Improve tree policies 1.9 29. Tree planting subsidy 1.9 30. Implementation of 15-minute community concept 1.5, 1.6, 3.4, 6.3 31. Homelessness initiatives 1.1, 1.2 After adoption of the 2022 Strategic Plan, the City Manager, working with the Executive Lead Team, will prepare the 2023-2024 Recommended Budget and present to Council by September 2. Council work session reviews and budget hearings will be held in September, and October, with Council determining the final budge t and appropriations by November 30, 2022. PUBLIC OUTREACH Based on the pandemic, the City shifted from a biennial budgeting process to an annual budget process for 2021 and 2022. Public outreach for the 2022 strategic planning and budgeting processes wa s combined with recovery outreach. Recovery Engagement was designed to build upon other engagement efforts across the community, including engagement for the 2022 Budget and Strategic Plan. The Recovery Team developed a multi-faceted approach designed to broaden public outreach and engagement. This approach was designed to meet the needs of different audiences in the community, centering on hearing from hard-hit and historically underserved residents. This included online and mailed surveys in English and S panish, digital, print and radio Agenda Item 22 Item # 22 Page 3 ads, stakeholder meetings, and paid partnerships with community connectors and organizations, among other methods.  Final participation numbers include: • 2,200+ online survey responses • 220+ responses from OurCity • Approximately 25 paper survey responses • 50+ stakeholder meetings In addition to what is outlined above for recovery, the Community Survey provides a statistically valid base for identifying what is important to the community around resource investment, issues of note, and areas of focus. The core team ensured that top themes were adequately reflected either in strategic objectives or in the contextual sub bullets. ATTACHMENTS 1. Strategic Plan - redlined (PDF) 1 2022 Strategic Plan DRAFT 2 City of Fort Collins ATTACHMENT 1 2 2022 Strategic Plan Table of Contents Page I. Introduction 3 II. Summary of Strategic Objectives 8 1. Strategic Outcome – Neighborhood Livability & Social Health 10 2. Strategic Outcome – Culture & Recreation 15 3. Strategic Outcome – Economic Health 18 4. Strategic Outcome – Environmental Health 22 5. Strategic Outcome – Safe Community 27 6. Strategic Outcome – Transportation & Mobility 31 7. Strategic Outcome – High Performing Government 35 III. Appendix A. Performance Measures - Community Dashboard 39 B. Long-Term Financial Plan 51 C. Glossary of Terms 56 3 Introduction The City of Fort Collins is a full-service municipal organization dedicated to providing world-class services to 175,000 residents, 8,000 businesses, and numerous institutional partners. Located sixty miles north of Denver, Fort Collins is home to Colorado State University (CSU), a robust brewing industry, and many other high-quality employers and small businesses, Otterbox, New Belgium Brewing, Odell Brewing and many high-tech employers and small businesses, as well as an active and engaged resident and business community. As both a community and city organization, Fort Collins is recognized for its quality of services and amenities, sustainable management practices, and a forward-thinking, innovative culture. Fort Collins has a successful history of participatory community and organizational planning to guide decision-making, City policies, and service delivery. Alongside City Plan (Fort Collins’ comprehensive plan), the Strategic Plan reflects the values of the community. While City Plan articulates a long-term community vision and growth framework, the Strategic Plan outlines short - and mid-term objectives, influences the City’s budgeting process, and guides the implementation of the City’s full range of services, including: • Police • Fire protection through a local authority • Coordinated local and regional emergency preparedness • Streets, transportation and transit infrastructure & operations • Parks, recreation, natural areas and cultural facilities • Planning, engineering and community services • Sustainability services – economic health, environmental services and social sustainability • Utilities – e lectric, water, wastewater and stormwater • Gigabit-speed internet service through Connexion • Support services – leadership, human resources, information technology, communications and public engagement, finance and budget, the City Clerk’s Office, facilities and fleet, and legal and judicial services The 2022 Strategic Plan outlines key objectives and strategies that link City Plan and the City’s organizational priorities. 4 Vision, Mission & Values Vision: To Provide World-Class Municipal Services through Operational Excellence and a Culture of Innovation Mission: Exceptional Service for an Exceptional Community Values: Collaboration - Excellence - Integrity - Outstanding Service Safety & Well-being - Stewardship The City of Fort Collins is deeply committed to high-quality public service and cultivating an outstanding culture for its employees. A strong focus on ethics, compliance with all regulations and laws, data-driven decision-making and continuous improvement are foundational to City practices and culture. The organization also aligns with the broader community values articulated in City Plan: Livability: The City implements systems and processes to ensure consistent operations and development of new facilities and programs oriented toward enhancing quality of life. Decision-makers, employees and residents all have a hand in guiding resources toward amenities such as natural areas and parks, well-maintained infrastructure and safe neighborhoods. Livability also means working to address challenges around equitable access to services and creating community-wide opportunities for attainable housing and efficient transportation options. Community: The City and decision-makers value honest dialogue and the input of employees and residents as fellow problem solvers. Participation and collaboration on how best to leverage community and City assets toward future opportunities and challenges is encouraged in decision-making and planning processes. The City also strives to create and demonstrate an inclusive environment representative of F ort Collins’ growing diversity and changing demographics. Sustainability: The City’s dedication to providing exceptional service is a commitment for today and the future. Sustainability is deeply rooted in the organization and reflected in strategies to reduce climate impacts and improve community resilience, support the health of the economy through business retention and talent alignment, and embedding considerations about equitable processes and outcomes in decision-making. The City’s Triple Bottom Lin e Scan (TBL-S) tool assesses the economic, environmental and social factors of decisions to improve overall outcomes, ensure that one aspect does not dominate the decision-making process, and reduce impacts when trade-offs are unavoidable. 5 Guiding Themes & Principles To achieve the City’s mission, vision and values, the Strategic Plan is aligned and focused on continuous improvement in seven Key Outcome Areas: • Neighborhood Livability & Social Health • Culture & Recreation • Economic Health • Environmental Health • Safe Community • Transportation & Mobility • High Performing Government The City budget is also aligned across these seven areas, and revenue is allocated to support policies and initiatives that drive improvement in each outcome. Each Outcome Area includes specific objectives that define different focus areas. While each Outcome Area has unique characteristics, City investment in a single objective regularly impacts more than one outcome. Major themes and areas of focus within the 2022 Strategic Plan, identified through community outreach and engagement, or as a Council Priority, include: 1. Affordability: Improve access to a broad range of quality housing that is safe, accessible and affordable. Address the increasing cost of living in Fort Collins through diverse job opportunities and reduce the mismatch between available jobs and skills in the workforce. 2. Multimodal Transportation & Public Transit : Improve traffic flow and safety, the availability of transportation alternatives, and access to public transportation. 3. Equity, Inclusion and Diversity: Cultivate a safe and welcoming community focusing on equitable engagement, outcomes and service deliver y for all, emphasizing race and considering social identities such as ethnicity, religion gender, age, sexual identity, and various abilities 4. Environmental Sustainability – Identify and implement initiatives that achieve the City’s environmental goals and objectives. 5. Resilience and Asset Management: Prioritize planning for resilience and asset management to ensure community needs are met. 6. Community Vibrancy: Preserve the community’s sense of place with a high value on natural areas, culture, recreation and park systems. 6 Fort Collins has long employed a Growth Management Area (GMA) to foster a compact community, provide physical separation from our Northern Colorado neighbors, and preserve and protect sensitive natural resources. As Fort Collins’ strong employment and population growth continues and the community approaches the GMA boundaries, a shift toward greater redevelopment and infill development is anticipated. The 2022 Strategic Plan themes and areas of focus highlight opportunities for continuing to implement the community’s growth framework and community goals to increase the range of housing and transportation options, enhance community identity and create an inclusive environment. Strategic Advantages and Challenges The City has identified a number of advanta ges and challenges that could impact the implementation of Strategic Objectives described in this document. Advantages are those strengths and attributes that will enable the City to achieve objectives; challenges reflect attributes that could impair the ability to achieve objectives. Each of the challenges described below are reflected in one or more Strategic Objective so that the challenges will be addressed in future budget proposals. Advantages: 1. A supportive, engaged and innovative community. 2. A culture of excellence and continuous improvement driven by the City’s vision, mission and values. 3. Engaged and committed employees with a strong focus on customer service 4. Collaborative local partners, such as Poudre School District, Colorado State University, Larimer County, Healthcare entities and local service providers and primary employers. 5. Municipal ownership of five Utilities – Light & Power, Water, Wastewater, Stormwater and Connexion broadband. 6. Strong revenue and City balance sheet, recently approved tax renewals, an Aaa Moody’s credit rating, and a diverse local economy . Challenges: 1. Cost of living, including childcare and housing that is affordable and available to all income levels. 2. Protect the health and safety of our community, stabilize and build the foundation for long-term resilience, and address the trauma that was created by t he pandemic. 3. Transportation and traffic issues related to congestion and a high volume of single-occupancy vehicles. 4. Balancing competing community desires and changing customer expectations within available resources. 5. Embracing and cultivating diversity, equity and inclusion for all, considering all social identities. 6. Attracting, retaining and developing high-quality employees. 7. Aging infrastructure and growth-related needs. 7 8. Aligning regional partners around a common set of priorities. The Strategic Objectives associated with each Key Outcome Area are described in the following tables. The Strategic Objectives are not listed in priority order and it should not be interpreted that a Strategic Objective early in the list is of a greater priority than one later in the list. Subsequent sections of this document include bullet details below each Strategic Objective to provide additional context for the objective and its importance. Neighborhood Livability & Social Health Fort Collins provides a high-quality built environment, supports connected neighborhoods, seeks to advance equity and affordability, and fosters the social health of the community. Fort Collins benefits from social connections and open communication. The City strives to provide equitable access to opportunities, services and resources, and to create an inclusive environment for all members of the community. The community takes pride in a friendly culture, celebrates differences, and knows that better decis ions occur when open dialogue about tough issues is encouraged. The City is committed to creating a desirable urban environment that recognizes the importance of the form of the built environment (e.g., community architecture, historic preservation and pedestrian-oriented environments) and preserving neighborhood character while ensuring a safe, beautiful and friendly experience for all residents and visitors. Housing affordability has been a priority in Fort Collins for decades and, as highlighted in City Plan, is a key element of community livability. As our community continues to grow, many people are struggling to afford stable, healthy housing in Fort Coll ins. Implementing the strategies of the Housing Strategic Plan, adopted in 2021, will address high priority outcomes such as increasing the overall housing supply and diversity, preserving the affordable housing we have, increasing housing stability, and advancing toward more equitable outcomes. The City recognizes the importance of neighborhoods and actively seeks to support their vibrancy while diligently enforcing property maintenance codes. As the City grows and redevelops, the vision continues to be an overall average increase in housing capacity that fosters efficient land use; supports a mix of housing types integrated with activity centers and diverse businesses; increases the safety and efficiency of public utilities, streets, facilities and servic es; and accommodates multiple modes of travel (including vehicle, bus, bike and pedestrian). Development and growth are focused within the community’s designated Growth Management Area to protect natural resources and the regional landscape, encourage infill redevelopment and human interaction, and maximize the efficient use of public infrastructure. Alternative transportation modes and access to key health and human service facilities are a priority. 8 The lack of critical mental and behavioral health services in Larimer County has a direct impact on community residents, businesses and City services. Neighborhood Livability & Social Health must include providing appropriate facilities and services to support people experiencing homeless ness with a goal of available long-term housing and services solutions. Simultaneously, enforcement efforts must continue to prevent illegal or aggressive behaviors that diminish the quality of life in neighborhoods and business areas. Neighborhood Livability & Social Health includes: • Encouraging an inclusive community that embraces diversity and equity. • Providing the community with opportunities and services to live healthy, safe, productive and active lifestyles. • Vibrant neighborhoods, centers and corridors where most daily necessities can be accomplished by either walking or cycling within 15 minutes from resident s’ homes. Addressing the impact of increasing poverty, as well as increasing concerns about housing affordability and homelessness. • Equitable access to City services, amenities and information for all neighborhoods . • Enforcing laws that affect neighborhood quality. • Creating a distinctive and attractive community that is appealing to workers, visitors and residents and reflects community values. • Promoting the us e of sustainable building and site design techniques. • Preserving historic resources, character-defining features and the diverse cultural history that make Fort Collins unique. • Reducing the impacts of our built environment on the natural environment. • Managing where and how the city grows in the future. • Encouraging the development of quality and affordable housing options for individuals and families of all income levels. • Maintaining our unique character and sense of place, including high q uality urban design and development. • Requiring adequate public facilities and infrastructure to serve existing development and new growth. Definition & Descriptions 1.1 Increase housing supply and choice and address inequities in housing to ensure that everyone has healthy, stable housing they can afford. • Since 2013, residents have identified housing affordability as a high priority during community outreach sessions. In the 2021 Community Survey, only 1 in 10 respondents felt positively about the availability of affordable quality housing. • Housing affordability topped the list of Community Survey written responses for “most important area for leadership to focus.” • Rising housing costs are disproportionately impacting the city’s Black, Indigenous, and People of Color (BIPOC) and low-income residents. 9 • In 2020 approximately 60% of renters and 20% of homeowners were cost - burdened, spending more than 30% of their income on housing. Vacancy rates remain consistently below 5%, which signals a need for additional housing supply. • The City is helping to create new affordable housing units with the goal of about 282 units per year, to reach the overarching goal of having 10% of all housing inventory as restricted affordable housing by 2040. 1.2 Collaborate to leverage community partners’ expertise in addressing priority human service issues like poverty and mental health, and to make homelessness rare, brief and non -recurring. • The City’s core role has been, and cont inues to be, funding, policy development and partnerships for community human service agencies and homelessness service providers. • Multiple public and private organizations work to improve the social health and address the basic needs of all residents within the community and the region. • The social issues that human service agencies address are wide-ranging, complex and systemic. A strategic, collaborative approach applied to the City’s engagement with these partners will ensure programmatic effectiveness and efficiencies, add community capacity, eliminate redundancy and identify underserved areas. • Regional efforts are being implement ed to provide dedicated substance use disorder and mental health facilities, and to consider a future 24/7 shelter facility in our community to address gaps and provide critical services for people experiencing homelessness. • As of January 2022, approximate ly 650 residents are experiencing chronic homelessness in Fort Collins. 1.3 Increase resident participation in income-qualified services and improve accessibility to City and community programs for low - and moderate-income households. • As the cost of living in Fort Collins increases, low-income and moderate-income households are struggling to afford participation in City events and services. • It is estimated that less than half of low-income households participate in the available reduced-fee and rebate programs for which they are eligible. • A recently streamlined application process, with increased and focused marketing outreach, stands to improve customer service and likely increase participation. 1.4 Advance equity for all with an emphasis on racial justice to remove systemic barriers so that persons of all identities, including race, ethnicity, religion, gender and gender identity, age, class, sexual identity, mental and physical abilities and ability can fully participate in City services and experience equitable community outcomes. • The City seeks to strengthen its understanding and ability to advance equitable outcomes for all community members. 10 • The City’s Equity Indicators Report provides baseline data, disaggregated by race, of the disparities experienced in Fort Collins. This report will help staff apply an equity lens to projects, programs and service delivery . • The impacts and disparities caused by racism are deep and pervasive, and addressing them at the systemic and institutional level also elevates equitable outcomes for all residents, including historically underserved identities. • People of various identities experience discrimination and hate crimes in Fort Collins related to religious affiliation, culture, immigration status, housing sta tus, gender expression and identity, sexual orientation, age, socioeconomic status, ability, veteran status, family status and more. • The City and several major partner institutions and community-based organizations are working together to address existing policies that perpetuate systemic and institutional racism resulting in inequitable outcomes for community members. 1.5 Enhance the quality of life and sense of belonging in neighborhoods by connecting neighbors to City services, building community, and fostering harmonious relationships. • Connected neighbors help identify neighborhood-level priorities, build problem- solving skills, and/or connect with the City to address them. • Quality of life improves when neighbors have an understanding of how to productively manage conflict and allow for healthy disagreements or reach effective mutual resolution. • Access to nature and green infrastructure improves the integration of natural habitat with urban spaces. • Proactive, innovative and effective code compliance processes are important aspects of attractive neighborhoods, including nuisance codes and efforts to encourage voluntary compliance. • Enhanc ing access to community organizing resources and developing community-based leadership skills leads to resilient neighborhoods . 1.6 Transform regulations and revise procedures to increase clarity and predictability to ensure new development advances adopted City plans and policies. • Fort Collins’ population is expected to grow to 250,000 by 2040, which will drive significant construction throughout the community. • Emphasis should be placed on preserving elements of the community with architectural and cultural significance. • Land use and development regulations are a critical tool for protecting significant environmental systems and habitats, and should continue to focus on buffering, enhancing and mitigating impacts to natural features. Neighborhood outreach and engagement helps the City understand community expectations and develop strategies for implementing adopted plans . 11 • Infill and redevelopment projects are highly complex and offer significant opportunity to contribute to vibrant walkable and bikeable neighborhoods, corridors and centers (e.g., 15-minute communities). 1.7 Advance planning and implementation efforts in the Growth Management Area, including the Mulberry Area. Advance planning efforts in the Growth Management Area, including holistic considerations for potential annexations. • The required enclave closed in 2018, opening the possibility of future annexation of the East Mulberry subarea. • The East Mulberry Area Plan and Implementation Strategy presents an opportunityconsiders opportunities to allow the corridor’s services to be fully integrated with the rest of the community, including redevelopment , in alignment with City standards and plans. This If adopted, the plan will also establish a thoughtful and deliberate phasing strategy and prioritize investment in resources and infrastructure. Successful annexations require collaboration with Larimer County, non-City utilities, and Poudre Fire Authority. • Robust engagement of City and County residents and businesses is necessary for effective consideration and implementation of annexations. • Partnership with Larimer County and adjacent communities is essential to ensuring that the Growth Management Area fosters responsible development that supports City goals, accurately reflects future urban growth potential, and provides appropriate buffers and transitions between communities. 1.8 Preserve and enhance mobile home parks as a source of affordable housing and create a safe and equitable environment for residents. • • Manufactured housing communities are an important housing type and are often a source of naturally occurring, affordable housing. These communities should be preserved and enhanced to improve stability, safety, affordability, and equity.Mobile home parks are a significant source of naturally occurring, af fordable housing that should be preserved, enhanced and encouraged. • Many residents living in mobile home parks manufactured housing communities do not experience the same rights and benefits as residents living in other neighborhood types, such as appreciation in asset value, code enforcement for livability issues, self -determination regarding property use, and direct access to some City services. • Resident ownership of communities and resident -led organizing efforts to increase access to informati on and programs should be encouraged and supported. • Connection to municipal resources and engagement with community partners improves mobile home parkmanufactured housing community livability and relationships for residents, property managers and owners. 12 • A focus on tenant rights enables resident groups and community partner organizations to potentially purchase, improve and effectively manage mobile home parks. • Mobile home parksManufactured housing communities in Fort Collins are home to a higher proportion of historically underserved demographics like seniors, renters, undocumented community members, and low-income residents. This makes mobile home neighborhoods more vulnerable to the impacts of climate change, economic shifts, housing instability, and community health issues and the City has a critical role in supporting resilience in mobile home parks. 1.9 Plan for, preserve, plant and maintain a safe, healthy and resilient urban forest. • A safe and healthy urban forest provides many benefits, including habitat for a number of animal species, and requires a consistent pruning rotation for all trees. • Tree replacement improves diversity and canopy cover, creating a sense of place for the social well-being and health of current and future gener ations. • Effectively implementing the Emerald Ash Borer Management and Response Plan will slow the spread and mortality of ash trees in the community. • As development occurs, it is important to ensure existing mature trees are preserved and protected, tree removals are effectively mitigated and replaced, and the canopy is designed for long-term growth, sustainability and effectiveness. • Urban forest canopy is infrastructure that needs to be preserved, protected and enhanced to provide equitable social, environmental and economic canopy. Culture & Recreation Fort Collins provides and maximizes access to diverse cultural and recreational amenities. Cultural and recreational opportunities are elemental to Fort Collins’ sense of place and help create a desirable community in which to live and play. Residents consistently place a high value on these programs and services, believ ing the City should continue its strong investment in these amenities. The City’s park and trail systems are also highly valued and heavily used. The planned buildout of the trail system is a high priority for residents and will create further connectivity across Fort Collins and throughout Northern Colorado . 13 Additionally, the City believes that con necting residents to nature is fundamental to a high quality of life. Cultural and recreational facilities and programming provide residents opportunities to lead enriched and healthy lives and support overall community wellness. Arts and culture are enjoyed by residents and visitors alike. Similarly, parks, trails and natural areas provide beautiful public spaces that foster physical activity and create opportunities for creativity, reflection and leisure. The quality of parks, trails and natural areas, as well as arts, culture and recreation programs and opportunities create a sense of pride among residents, while also drawing visitors and revenue into Fort Collins. Open space and access to nature are defining characteristics of Fort Collins , supporting physical and mental health while strengthening long-term resilience of the region and its population. The pandemic has highlighted the importance of these services, with up to 200% increases in use at some local natural areas. In many respects these amenities define and will continue to define the community. These amenities have a direct link to other Outcome Areas, most notably Environmental Health, Neighborhood Livability & Social Health, Transportation & Mobility, and Economic Health. The City focuses on the stewardship of these resources as a reflection of its residents’ and visitors’ values. Providing diverse culture and recreation amenities includes: • Ensuring the legacy of Fort Collins’ parks, trails, natural areas, and cultural and recreational facilities for future generations. • Enhanc ing access to open space, parks, natural areas, and diverse and accessible recreation opportunities to support the physical and mental health of residents (as defined in the Recovery Plan). Providing a wide variety of high-quality recreation services and cultural opportunities. • Acquiring, exhibiting and maintaining public art that encourages and enhances artistic expression and appreciation to add value to the Fort Collins community. • Creating an interconnected regional and local trail network of parks and accessible recreational facilities. • Creating and preserving opportunities and spaces where residents can readily access nature. • Continuing a strong focus on exceptional natural resource stewardship and ecologically sound and sustainable operations. Definition & Description s 2.1 Provide diverse, inclusive and accessible recreation and cultural programs that drive attendance and cost recovery. • Existing diverse programs and opportunities can be bolstered with responsiveness to changing community desires. • The City desires equitable access and a high degree of participation in all programs offered. 14 • Fee structures based on demand, program alternatives and affordability help improve program self-sufficiency. • Indoor and outdoor facilities and programs need to address emerging trends and opportunities for all ages and abilities. • Fort Collins currently lacks quality regional sports venues where competitive leagues can hold their state or regional tournaments. 2.2 Address infrastructure and amenity replacement and maintenance needs of trails, parks, cultural and recreation facilities while continuing the planned buildout of the parks and paved trail systems. • Community outreach consistently indicates a strong desire to preserve and cultivate a sense of place and vibrancy as Fort Collins grows. • Parks, trails, and cultural and recreation opportunities are highly valued and used by residents. In 2021, 94% of residents visited a City park. • As the City’s parks, cultural and recreation facilities age and use increases, additional resources will be needed to make necessary improvements and updates to sustain current service levels, meet design standards, and maintain these as highly valued neighborhood amenities. • Alternatives and non-traditional approaches are necessary to help fund trail maintenance and/or accelerate completion of the trail system. 2.3 Expand opportunities to engage in arts and cultural programming throughout the community. • Through the Lincoln Center, the Gardens on Spring Creek, Fort Collins Museum of Discovery and other cultural services, the City provides programs and services to the community beyond traditional parks and recreation centers. • The City’s cultural heritage includes the community’s agricultural roots, and its strong commitment to enhancing access to nature and preserv ing open spaces. • Artistic and cultural opportunities are essential to a vibrant and creative community; engaged and equitable participation and inclusion in those opportunities are core community values. • The FoCo Creates Master Plan calls for a destination arts and culture community, a well-networked and visible creative sector, educational opportunities and business support. • The City intentionally leverages partnerships and philanthropy to support a growing and vibrant cultural and creative community, including Art in Public Places. 2.4 Identify criteria, process, and funding options to revitalize neighborhood and community parks to meet modern design standards , per the newly adopted 2021 Parks and Recreation Plan . • Aging parks should periodically undergo a redesign or comprehensive upgrade to respond to new park standards and changing community expectations . • A park redesign goes beyond typical existing infrastructure and amenity maintenance and replacement by responding to the needs and expectations of contemporary park users. 15 • The City’s parks system continues to age and a dedicated funding source has not been identified to redesign parks. 2.5 Ensure safety and access to and within in City parks, natural areas, paved trails, and cultural and recreation facilities for visitors and employees. • Continuing safety issues exist around illegal camping, bodily waste, drug use and other illicit behaviors. • Maintaining roadway median design and landscaping is an emerging challenge due to safety and staffing concerns. • Perceptions of crowding and high speeds have grown due to increased trail use. • An expanded geographic footprint for rangers results in less frequent patrols. • Providing accessible amenities for all residents and visit ors contributes to a positive parks and recreation experience. Economic Health Fort Collins promotes a healthy, sustainable economy reflecting community values. The City of Fort Collins benefits from a resilient local economy with strong existing businesses and industries combined with diverse and evolving job opportunities and business formation. We strive to create programs and resources that enable the local economy to withstand and lessen outside pressures, bounce back from downturns quickly, and potentially avoid the impact of regional, national and global economic forces. We take pride in our thriving local businesses, entrepreneurs and inventors who create wealth and opportunity retained in our community. The City is committed to understanding the numerous challenges facing our local economy, including continued competition from globalization, impacts on facilities and supply chains from climate change, shifting labor markets, and evolving regional, nationa l and global conditions. By engaging existing businesses and regional institutional partners to understand the impacts of these challenges, the City can develop programs and policies encouraging the retention and expansion of existing small and medium -sized businesses. The ability for businesses and industries to start, sustain and renew within our community creates long-term resiliency. The City works collaboratively with local and regional partners to create an environment that supports necessary conditi ons for economic vitality. Using available infill and redevelopment land creates a desirable urban environment that recognizes the importance of the built environment (e.g., community architecture, historic preservation and pedestrian-oriented environments) and supports a strong and diverse economy. The City continues to evolve the strategies and programs that support the redevelopment of numerous emerging projects. 16 The delivery of efficient and transparent City services coupled with strategic infrastruct ure investment supports economic resilience. The City remains committed to continuously improving processes that impact our local businesses, including the development review and permitting process, regulatory environment, and deliver ing affordable utilities. Strategically investing in public infrastructure and community assets, such as the Northern Colorado Regional Airport, gigabit fiber internet service, and reliable water and energy services, enhance the local economy. A healthy and resilient economy includes: • Thriving and growing local, unique and creative businesses. • Engaging businesses to understand the numerous challenges they face. • Connecting and developing qualified workers with employers by aligning education and workforce resources to create opportunities for upward career and wage mobility . • Maintaining the City’s position as a strong regional center with cultural, natural and community amenities. • Addressing abrupt and long-term climate changes increasing business risk to supply chains, infrastructure, and facilities. • Encouraging investment and innovation to enable local businesses to start, sustain and renew through programs and projects that focus on providing underserved business owners with culturally attuned services in their preferred language. Ensuring development and redevelopment opportunities can meet employment -space needs while also delivering on City Plan’s priorities and objectives. • Coordinating efforts among City, regional, state and federal programs to create a strong, resilient regional economic center. • Supporting an innovative, creative and entrepreneurial atmosphere. • Efficient and transparent City processes and services that address the needs of local businesses. • Resident and business participation in a resilient, vibrant and inclusive future through a coordinated, collaborative regional recovery plan that provides the framework for local recovery and enables cooperation between the public and private sectors. Definition & Descriptions 3.1 Collaborate with local and regional partners to achieve economic resilience in Northern Colorado. • The region has multiple organizations working to improve economic conditions. Coordinated and aligned efforts enhance economic resilience and support the City’s commitment to business retention, expansion, incubation and attraction. • Collaboration with partners is needed to create a unified regional vision for sustained economic growth. 17 • The Northern Colorado Regional Airport is an underutilized asset that ha s potential to increase regional economic competitiveness. • Tourism generates $346M of regional economic impact each year. The Tourism Destination Master Plan will identify ways to further enhance those impacts. • The climate economy is an important driver of innovation and can be a significant contributor to economic opportunities. 3.2 Work with key partners to grow diverse employment opportunities in the community. • Reduce identified barriers to workforce attraction and retention, including access to and affordability of quality housing and childcare. • Growth in the entrepreneurial and start-up ecosystem has barriers due to access to capital, negative impacts from the pandemic and inability to recruit targeted talent pools. • 49% of Fort Collins/Loveland residents have a bachelor's degree or higher, while only 27% of jobs require a post -secondary degree. • Although the overall supply of employment -zoned land appears sufficient to meet long-term demand, its readiness for development may constrain the community’s ability to create employment opportunities. • Educational partners such as Poudre School District, Colorado State University, and Front Range Community College are critical to advancing workforce training opportunities. • Fort Collins is home to multiple corporate headquarters that provide and generate employment opportunities and community wealth. 3.3 Support local businesses by engaging in opportunities for business revival with a focus on the Recovery Plan. • There is an opportunity to identify and refine services for Fort Collins business customers by engaging businesses of all sizes and across all industries, including disadvantaged business enterprises (DBE) and women- and minority- owned businesses. • Recovery outreach responses indicate it is vital to provide ongoing pandemic response in addition to planning for and investing in community recovery. • The Recovery Plan outcome includes that small businesses, creatives and nonprofits have the resources they need to thrive. • Improving select current service delivery systems (e.g., Development Review, Permitting, etc.) is needed to provide efficient and transparent services to all business customers. • As the community continues to grow and evolve, so does the number of private and public construction projects, which has the potential to be disruptive to businesses. • 98% of businesses in Fort Collins are small businesses (100 employees or fewer) and a targeted engagement strategy is needed to meet their needs. 18 3.4 Utilize tools and partnerships to leverage infill and redevelopment opportunities to achieve development consistent with City Plan and supporting the City’s broader strategic objectives. • Fort Collins has many unique features that need to be preserved and enhanced through development, especially infill and redevelopment. • Buildout within the City’s development boundaries is expected over the next 20 to 30 years. Growth will be denser and taller than historical norms and additional infrastructure will be needed to support remaining open field development. • Infill and redevelopment projects are highly complex and offer significant opportunity to contribute to vibrant, walkable and bikeable neighborhoods, corridors and centers (e.g., 15-minute communities). Infill development should enhance and preserve the character of existing neighborhoods while allowing taller buildings in appropriate character sub-districts and maximizing compatibility through appropriate design. • The Urban Renewal Authority is an important partner in achieving desired infill and redevelopment opportunities. Additionally, other public finance tools, such as special district financing and partnerships, could also help to achieve the City’s broader ob jectives. Fort Collins has many unique features that need to be preserved and enhanced. • Train horn noise poses potential barriers to infill and redevelopment along the Mason Transit Oriented Development corridor and in the downtown core. 3.5 Invest in and maintain utility infrastructure and services while ensuring predictable utility rates. • Affordable energy costs and high reliability provide an advantage in attracting and retaining energy-intensive industries. Maintaining the system reliability and cost advantage is important to retaining existing primary employers. • Completing total undergrounding of the electric distribution and transmission system will require additional resources and increased maintenance and replacement to maintain the current system reliability. • New infrastructure is needed to deliver services to meet the needs of future growth in areas such as the Mulberry Corridor and northeast Fort Collins. • Significant water infrastructure (water, wastewater, and stormwater) improvements are planned but are not funded. • Water storage capacity is needed to ensure water rights can be fully utilized to meet future demand and drought management needs. • Rate structures across all utilities enable end-users to make effective cost and use decisions. 3.6 Deliver exceptional broadband services while finding innovative ways to leverage the network in the city and in the region. • Providing reliable and affordable high-speed internet service throughout the community will support economic vitality, quality of life and governmental operations. 19 • A commitment to transparency and accountability will increase trust and credibility in service as our buildout and service offerings mature. • Exploring regional relationships and identifying opportunities (including funding) to expand broadband service beyond the city limits will enhance regional resilience and economic opportunities. • Continue to grow customer base, including digital equity customers, while increasing residential take rate to 35%. NEW SO - Collaborate with local and regional partners to advance equitable and affordable childcare solutions. • The community recognizes how critical the quality, affordability and accessibility of childcare is for families and businesses in the community. • For many, childcare presents a significant barrier to employment and financial stability. • Making reliable and affordable early childhood care and education available and accessible for all is among the most important policies that can create equity and economic stability, especially for women—who often bear the responsibility of caregiving, and for Black, Indigenous and People of Color (BIPOC) and low- income families, who face significant childcare affordability challenges. • Original and collaborative strategies are needed to address the compounding challenges facing the childcare industry. • The role of the City is to help reduce barriers, increase capacity, leverage City assets, identify and respond to childcare needs, and lead by example as an employer. Environmental Health Fort Collins promotes, protects and enhances a healthy and sustainable environment. The City of Fort Collins le ads in innovative and sustainable environmental stewardship programs, such as watershed stewardship, water efficiency, low-impact development, stormwater management, urban tree canopy preservation, and energy policies. Additional examples include the City’s natural areas system, Cache la Poudre River restoration, waste reduction programs, air quality and emissions policies, climate action planning, sustainable purchasing practices, and high-performance building standards. The City established climate goals of 80 percent reduction of carbon emissions by 2030 and carbon neutrality by 2050. The Our Climate Future Plan is our community guide to creating the carbon neutral, zero waste and 100% renewable electricity future we desire while increasing equity and resilience in our community. Implementation intensifies our efforts toward these primary environmental goals: 20 • Reduce 2030 greenhouse gas emissions by 80% below 2005 baseline levels • Provide 100% renewable electricity by 2030 with grid and local sources • Achieve zero waste, or 100% landfill diversion, by 2030 In addition to the realities of living in a semi-arid climate where drought and wildfire are expected aspects of life, our watershed and water resources will be increasingly impacted by climate change. City policies recognize a need to focus on resilience and adaptation, and that our actions have implications well beyond our city boundaries. Fort Collins Utilities plays a critical role in environmental health, stewardship and resilience by protecting the local and regional watersheds and meeting or exceeding all regulatory standards, as do other utility districts that provide water and sanitary sewer service to Fort Collins residents. The City’s efforts to conserve natural areas are a core part of Fort Collins’ identity and culture. The Natural Areas Program has conserved 55,300 acres since its inception and continues to conserve land while providing an increased emphasis on stewardship , such as habitat restoration and visitor amenitiesexperience. Current land conservation efforts are focused on local, foothills, community separator and regional areas. A healthy and sustainable environment includes: • Supporting climate action initiatives that will help Fort Collins become a carbon- neutral and resilient community in an equitable way. • Protecting and improving the quality of air, water and night skies . • A sustainable and resilient high-quality water supply. • Conserving resources, including energy and water, and cultivating a healthy ecosystem. • Careful stewardship protection of , and access to, open lands and natural areas. • A comprehensive and connected system of natural areas and open lands . • Partnerships with local, regional, state and national affiliates to achieve desired goals and outcomes. • Integrating distributed energy resources and associated technologies into the electric grid. • Wastewater that is treated safely and effectively before returning to the natural environment. • Solid waste reduction and diversion. Definition & Descriptions 4.1 Intensify efforts to meet 2030 climate, energy and 100% renewable electricity goals that are centered in equity and improve community resilience. Intensify equitable efforts to improve resilience and to meet 2030 climate, energy and 100% renewable electricity goals. 21 • Achieving the 2020 carbon and energy milestones has largely been driven by increased renewable resources in the electric grid and efficiencies in home and business operations, while emissions have increased in transportation and natural gas use. • The community’s 2030 goals of an 80% reduction in emissions below 2005 levels and achieving a 100% renewable electricity system require a systems approach that prioritizes the most equitable and scalable solutions to achieve the goals. • Climate change effects are impacting Black, Indigenous and People of Color (BIPOC) and other historically underrepresented groups disproporti onately, while climate leadership from many of these same groups has been historically under-valued and under-invested in. • Eighty percent of residents support the City engaging in climate action, and in partnership with others, the City can support community-led ways to engage and co-create with residents, businesses and institutions with opportunities for sustainable living practices. • Fort Collins is particularly vulnerable to climate change impacts such as increased temperatures, reduced snowpack, wildfires, urban heat island, threats to water quality, and increased storm severity with associated threats to human health and safety. • Promoting climate efforts as solutions to community priorities reflected by the lived experience of community members will increase action led by these groups and the community at large. • The Our Climate Future Plan’s thirteen Big Moves and associated Next Moves articulate specific strategies and tactics for implementation. • It is equally important that municipal operations lead by example to equitably meet climate, energy, water and all sustainability goals. 4.2 Improve indoor and outdoor air quality. • Fort Collins, along with the Denver/North Front Range region, exceeds acceptable EPA health-based standards for ozone. • , which comes from local sources such as gas and diesel vehicles, and rRegional sources such as oil and gas operations and local sources such as gas and diesel vehicles are significant contributors to ozone levels. • Particle pollution, like dust and smoke from construction and wood fires , can create health concerns, visible pollution and nuisance issues. • Studies show that people spend up to 90% of their time indoors and pollutants can build up indoors when ventilation and filtration are poor. Climate change may contribute to increased air quality risks, such as increased emissions from wildfires, and more high heat days that can contribute to ozone formation. 4.3 Accelerate efforts to achieve 2030 zero waste goals. 22 • Although Fort Collins currently diverts about half of its waste stream, the Larimer County Landfill is forecast to reach capacity in 2024. Upon its closure, costs have been forecasted to rise for waste disposal in Fort Collins. Alternatives to landfilling will become increasingly important to help maintain affordability. • Organics (woody debris, yard trimmings and food scraps) comprise approximately 40% of the waste sent to local landfills and represent a vital opportunity to increase waste diversion and reduce greenhouse gas (methane) emissions. • Construction & Demolition waste comprises 53% of Fort Collins’ waste stream. As the City prioritizes additional housing units to achieve the goals set forth in the Housing Strategic Plan, the need to proactively address Construction & Demolition waste will grow. • A spectrum of coordinated and complementary services will be needed to meet community goals including highest and best use of materials through a circular economy, source reduction, reuse, recycling and composting in single family, multi-family, commercial and industrial sectors. • The North Front Range Wasteshed Coalition (Fort Collins, Loveland, Larimer County and Estes Park) is working toward developing new infrastructure and policies to support sustainable waste management and resource recovery in Northern Colorado. • Increased recycling and composting were the top issue identified by BIPOC community members during Our Climate Future engagement, and the third highest priority for community members overall. 4.4 Provide a resilient, reliable, and high-quality water supply. • The watershed acts as a primary water treatment facility, so monitoring and protecting the watershed and focusing on long-term storage capability is critical. • Water demand management strategies like water conservation require strong community partnership; the Water Efficiency Plan and Water Shortage Action Plan guide our strategies. • While the City’s water consumption per capita has declined by approximately 32% since 2000, additional stress is placed on water resources due to growth, climate change and lack of storage. Additional raw water storage is critical to help the community be more resilient as water supplies vary more from year to year; storage helps to save excess water in wet years to use in dry years. • The regulatory environment related to emerging contaminants, including micro- plastic particulates, in drinking water and wastewater is evolving. • The high costs to acquire water rights and store raw water poses a challenge to ensuring adequate and affordable water resources for all water providers in the Growth Management Area. 4.5 Protect and enhance natural resources on City-owned properties and throughout the community. • A focus on Nature in the City ensures that as the community grows to its build- out population, residents of all abilities have access to high-quality, natural 23 spaces close to where they live and work. It is important for all people, such as those with visual or hearing impairments, to have inclusive experiences. • Development review and regulations require minimum buffers, work to minimize impacts, protect the night sky, provide guidance, and require mitigation to conserve and enhance natural resources and wildlife habitats. 4.6 Sustain and improve the health of the Cache la Poudre River and all watersheds within Fort Collins. • The Cache la Poudre River has multiple and, at times, competing demands from various users. • The City’s urban streams have been degraded by agriculture and urban development. • The Cache la Poudre River is a natural amenity and ecosystem to be carefully nurtured and maintained. • Maintaining river health is dependent on partnerships with local, regional and national organizations that focus on local and regional investments. • Planned construction of Glade Reservoir by Northern Water will negatively impact the Poudre River and requires careful monitoring, mitigation and adaptive management. • Increasing levels of plastic waste pollution, including macro-plastics (e.g., single- use plastics) and micro-plastics, creates ecological hazards. • The health of the river requires collecting wastewater and ensuring it is treated safely. • Stream Rehabilitation projects enhance stream flows and improve ecosystems. 4.7 Expand the Natural Areas land portfolio while simultaneously protecting existing lands and improving equitable access to nature. • Fort Collins enjoys a unique appeal due to open spaces, access to mountains, parks and trail systems, and an individual identity separate from neighboring communities. • The City’s open space lands and trail network are critical to reaching goals to increas e responsible access to nature. • As Natural Areas experience more visits, challenges arise including how best to address heavy use (e.g., parking and user conflict) and preserve the assets for future generations. • Access to nature and green infrastructure improves the integration of natural habitat with urban spaces. • Continue efforts to conserve and restore land that provides habitat and biological diversity, public access via trails, buffers that provide separation from neighboring communities, scenic vistas, opportunities for environmental education and watchable wildlife, and conservation of agricultural lands. Safe Community 24 Fort Collins provides a safe place to live, work, learn and play. The City of Fort Collins strives to be a safe and healthy place to live, work, learn and play. Safety and security are important aspects of a sustainable community as they help shape its appeal, viability, productivity and economic stability. The use of technology to improve prevention, investigative techniques and communication is important . Cybersecurity is a high priority in maintaining safety within our community. Ensuring that Fort Collins is a safe community is addressed by many services and programs provided by the City and its partners. Residents often identify immediate actions from Police Services and Poudre Fire Authority as key contributors to their sense of safety. A safe community also includes a high-functioning Municipal Court and judicial system. Reliable infrastructure, such as flood protection systems; water storage, treatment and distribution infrastructure; and effective emergency preparedness are critical to a safe community and to preserving public health. Infrastructure is protected through best management practices and long-term planning. Key components of community education include community policing, prevention and preparedness; fire prevention and awareness; and regulations and infrastructure investment. The City’s Emergency Management system and many regional, state and federal partners work to minimize and effectively respond to emergency situations. A safe and healthy community includes: • A safe and welcoming city in which to live, work, learn and play . • Proactive and skilled police and fire services. • Safe, reliable and best practice utility services, including floodplain management. • An active emergency management system focused on prevention, preparedness and recovery with key partnerships in place to effectively respond to emergency situations . • Facilities and infrastructure that deliver high-quality and safe drinking water to residents and businesses. • Mitigating risks posed by hazards to businesses and property. • Ensuring that hazard mitigation efforts and investments are made equitably. Definition & Descriptions 5.1 Improve overall community safety while continuing to increase the level of public trust and willingness to use emergency services. • Local and regional coordination is essential to a safe community so that all emergency response teams are aligned and work collaboratively toward successful outcomes. 25 • With the recent launch of an in-house police academy, the City acknowledges its role in ensuring policing standards and practices reflect evolving community expectations. • Local, regional and federal resources should be maximized to address safety issues. • An increasingly diverse community requires new communication strategies and non-traditional partnerships to effectively build trust and enable residents to understand the resources available to help keep them and their families safe. • Partnerships continue to support key enforcement and education programs such as animal control, mental health, substance abuse, detoxification, victim assistance, youth programs, bike safety, county jail and programs to reduce repeat crimes. • As Fort Collins grows, City policies must focus on ensuring that Police Services is able to remain innovative and adaptable to effectively meet community expectations for public safety. 5.2 Meet the expected level of policing services as the community grows and changes through innovative and non -traditional service delivery models. • As the community continues to grow, the type and volume of crimes and community needs and expectations will change, requiring additional police resources and skills to maintain and increase community safety. • The City has seen early signs of success partnering with UC Health and Summitstone to address the increasing needs related to mental and behavioral health challenges in police calls. • The City is experiencing increased severity and pervasiveness of illegal drug- related incidences and human trafficking that are resulting in negative impacts on the community. • The use of technology, such as body-worn cameras, and training related to the appropriate use of force helps maintain a high level of transparency and public credibility. • To meet community expectations, Police Services needs to be nimble in responding to emerging needs, which include community policing, bike patrol, party enforcement and others. • The fiscal challenge of increasing staffing levels in proportion to our growing population requires intentional focus on reducing inefficiencies and building capacity within the current workforce. 5.3 Partner with Poudre Fire Authority to provide high -quality fire prevention, community risk reduction and emergency response services. • Fast response time is crucial to containing fire. Poudre Fire Authority’s (PFA) goal is to be on scene 80% of the time within 7 minutes and 20 seconds. • Public awareness and engagement, including school programs, community outreach and social media campaigns, support fire prevention. • Development review services ensure that new construction, redevelopment and building activity are consistent with international and local codes. 26 • Our region has a history of wildfires that have a negative impact on our community and threaten private property, natural resources and water quality. • The community's demand for emergency medical services continues to grow rapidly, challenging PFA to address demand growth through alternative response models and public education. PFA has one of the highest rates of survival from cardiac arrest in the nation and is dedicated to improving these chances even more. 5.4 Provide ubiquitous emergency communication and comprehensive emergency preparedness and management. • The City’s Emergency Operation Plan and Municipal Code is being updated to outline Citywide emergency mitigation, response and recovery plans for all hazards, and calls for ongoing training for staff and volunteers to effectively execute the plan. • Continuity of Operations (COOP) plans enable City departments to understand best practices and strategies to support operational needs and the highest level of service delivery during times of crisis. • Emergency planning, preparation and training should leverage federal and state resources and be done in collaboration with regional efforts. • Technology enhancements and communication strategies provide the most effective ability for critical communication during events that have the potential to significantly impact the community, employees and City services. Efforts to improve coverage and technology enhancements are necessary to reduce gaps in cellular coverage impact safety officials ’ and residents’ ability to communicate during emergencies and large-scale response events. • While having robust communication methods, the City has some gaps in its communication plans and support capabilities for traditionally underserved groups. 5.5 Provide and maintain reliable utility services and infrastructure that directly preserve and improve public health and community safety. • Safe drinking water and wastewater requires up-to-date treatment facilities and well-maintained distribution and collection infrastructure. • Water storage and conveyance systems throughout the Poudre and Big Thompson watersheds are critical to the City’s ability to provide safe drinking water and are increasingly impacted by climate events such as drought, wildfire and flooding. • Proper stormwater flow management is critical to the protection of people, property and the environment, especially within the 100-year floodplain. • Approximately 1,000 structures are in the floodplain due to inadequate stormwater infrastructure. • Reducing the flooding risk to private property and City infrastructure, as well as decreasing the number of flood-prone areas, will increase infill development opportunities. 27 5.6 Protect mission -critical physical and virtual infrastructure, in addition to sensitive data, against new and increasing cybersecurity threats. • Many City services are solely reliant on existing and evolving technology for the continuity of core operations and service delivery. • Cybersecurity continues to be increasingly important to protecting the City’s assets and information and to protecti ng customer privacy. • Cyber audits and awareness training are a critical component of ensuring the City’s ability to mitigate ever-changing threats from new operational technologies and growing cybersecurity attacks. • Understanding cybersecurity risks and threats, as well as learning how to detect them, is paramount for every employee to prevent negative impacts from malicious activity. • Cybersecurity plays a critical role in current efforts to update and centrally manage access control and camera management systems. 5.7 Reduce incidents of, and impacts from, disruptive and unwanted behaviors through working closely wi th the community’s human service providers to offer creative approaches that balance compassion and consequences. • There is a need for increased access to mental health and substance abuse resources. • Fort Collins continues to experience an increase in disruptive behaviors, causing numerous challenges and frustration among visitors, business owners and residents. • Police, Municipal Court, Prosecution, Natural Areas, and Parks resources are disproportionately consumed by transient issues, reducing the level of service for other needs. • The negative impacts from illegal and unwanted behaviors continue to expand beyond the Downtown area more broadly across our community. 5.8 Improve safety and security for City facilities and services through unified strategies and programming using enhanced technology, improved processes and staff training. • Municipal Court continues to experience an increase in security -related incidents that require police assistance. Current space constraints do not allow effective deployment of industry-standard security strategies for providing a safe and secure facility for customers, employees and residents. Multiple options are being examined, with a focus on balancing critical, immediate needs and long-term viability. • Security controls for City facilities and operations have previously been managed by multiple systems. The City continues to transition all security- related programming into one centralized office (Emergency Preparedness & Security) with dedicated staff. • Community safety and perception thereof while using Transfort, parks, recreation amenities and natural areas has a high impact on residents’ use and enjoyment of these services. 28 NEW: Provide innovative municipal court services that balance accountability and compassion along with ever-changing state regulations. • Fort Collins does not have an early intervention tool to address community needs that would provide defendants struggling with substance disorders access to specialized services, counseling and rehabilitative options. • A restorative diversion approach focusing on education, peer accountability, and repairing harm for teens using vaping products, tobacco, marijuana and alcohol is needed to divert cases from the criminal justice system. • Opportunities exist for cooperative sentencing when defendants have cases in both Municipal Court and the 8th Judicial District. • State and federal legislative changes drive resource needs for additional probation, prosecution, contract substance counseling services, and judicial staff. State grant funding will be pursued by the Court Administrator to help offset costs. Transportation and Mobility Fort Collins provides a transportation system that moves people and goods safely and efficiently while being accessible, reliable and convenient. The transportation system is a key component for nearly all aspects of life in Fort Collins. The system provides the connecting fabric among residences, employment, schools , recreation and leisure, and commerce. It is critical for economic vitality (interconnected with land use), impacts to the Climate Action Plan Our Climate Future plans and reports, improvements to air quality and healthy living goals. It is also a key aspect of advancing City priorities around access and equity. The success of a high-quality and well- functioning multi-modal system is a community differentiator and reflected in quality -of- life performance measures. The Transportation Master Plan, approved by City Council in 2019, describes six core components of a sustainable transportation network, all of which are intended to guide Fort Collins toward realizing the overall transportation vision over 20 years. These components provide a comprehensive framework for assessing current network conditions and informs where Fort Collins can enhance its mobility programs and investments to achieve broader-reaching outcomes. These components were closely evaluated and used to inform the strategic objectives of the plan as a method to focus on near-term actions. The six core components are: 29 (1) Transportation Infrastructure: Planning a physical transportation network that supports multimodal travel. (2) Mobility & Travel Choices: Considering the role each transportation mode plays in shaping the Fort Collins mobility network. (3) Health & Equity: Ensuring the transportation network plays a key role in advancing social outcomes. (4) Innovation: Understanding emerging technologies and how new trends are influencing the movement of goods and people. (5) Safety: Eliminating serious injuries and fatalities on Fort Collins ’ roadways. (6) Sustainability & Resiliency: Shifting transportation away from creating harmful environmental impacts toward being a resource for improving environmental outcomes. A connected and mobile community includes: • Integrated land use and transportation planning and investments . • Transportation facilities and networks that are multi-modal, reliable, affordable, efficient, connected and comfortable. • Capacity and systems for effective traffic flow and minimal congestion. • Programs that facilitate well-informed and sustainable travel-b ehavior decisions. • Growing and leveraging changing transportation technologies . Definition & Descriptions 6.1 Improve safety for all modes and users of the transportation system to ultimately achieve a system with no fatalities or serious injuries. • In 2016, Fort Collins was the first public local entity to join the Colorado Department of Transportation (CDOT) Moving Towards Zero Deaths initiative. The proclamation reflects the City’s commitment to the vision of zero traffic - related deaths. This CDOT initiative is related to the national and international Vision Zero safety project. Appropriate programs, policies, educational resources and infrastructure improvements (e.g., accessible sidewalks, safety- conscious intersection design, and low-stress networks) work to increase traffic compliance while reduc ing the overall number and severity of traffic accidents. • Community awareness and education regarding collisions involving vulnerable road users i ncluding pedestrians, bicyclists and motorcyclists is a focus. School safety is a priority and requires community partnership. • Quality infrastructure is necessary to improve safety, including safe, accessible, well-functioning, high-quality intersections, streets, bikeways, sidewalks and trails. • Crashes have a negative impact of $161 million annually in Fort Collins, borne primarily by the public at large. 6.2 Support an efficient, reliable transportation system for all modes of travel, enhance high-priority intersection operations, and reduce Vehicle Miles Traveled (VMT). 30 • Commuting patterns experienced in Fort Collins have shifted to one-third commute out, one-third remain in the city, and one-third are workers who commute into Fort Collins from the region. Specific infrastructure projects (such as intersections) to improve safety, efficiency and reliability can have significant positive impacts. Continued focus on efforts to increase bicycling throughout Fort Collins will have benefits to other modes of travel. • Demand-management strategies can be effective in reducing traffic congestion and require a coordinated approach that evaluates the entire transportation system. • Train operations and associated delays through the city impact the predictability and reliability of the transportation system. • Technology should be leveraged to maximize system capacity and efficiency. 6.3 Invest in equitable access to , and expansion of, all sustainable modes of travel with emphasis on growing transit ridership . • Creating opportunities for sustainable modes of travel for all people is a key piece of achieving vibrant neighborhoods, centers and corridors (e.g., 15- minute communities). Sustainable modes of travel include bicycling, micro- mobility (i.e., e-scooters), carpooling and electric vehicles. • Currently, 74% of all trips in Fort Collins are people driving alone. A behavioral and cultural change is necessary to shift transportation modes. • A fully functioning transit system requires a level of service that allows the rider to move throughout the community in a timely manner and works seamlessly with other modes of travel. • The Transit Master Plan was updated in 2019 and calls for high-frequency transit and innovative approaches to expanding coverage to create additional high-productivity and accessible routes. • Electrifying buses, the City’s fleet, and the community vehicle fleet is an important piece of reducing transportation-related emissions and will require associated infrastructure. 6.4 Support and invest in regional transportation connections. • To date, regional partners (Larimer County, Weld County, Berthoud, Estes Park, Johnstown, Loveland, Timnath, Wellington and Windsor) and private- sector investors have contributed $55 million toward the Colorado Department of Transportation project to add managed lanes to I-25. The remaining I-25 construction gap between Highway 56 and Highway 66 will require additional and creative partnerships with the state and federal governments. Due to limited highway capacity, regional roadway capacity, growing regional traffic volumes, and changing commuter flows, multi-modal options such as commuter rail, transit and other innovative regional solutions are becoming an emerging priority. 6.5 Maintain existing and aging transportation infrastructure to keep the system in a state of good repair and continually address missing elements to meet community needs and expectations. 31 • Street maintenance, high-functioning intersections, multi-modal facilities, and a complete sidewalk network are a high priority for the community. • The cost of infrastructure maintenance continues to increase rapidly along the Front Range. • Current design standards have an impact on project implementation and increase ongoing maintenance costs. • The northeast quadrant of Fort Collins requires additional investment , including through capital expansion fees, for significant missing transportation facilities. Lack of such infrastructure and may limit opportunities for affordable housing and business development that would meet the same quality and standards as the rest of the community. • The City owns and maintains approximately 240 bridges, culverts and irrigation ditch crossings, many of which are in need of repair. • As electric vehicles increase in market share, associated infrastructure becomes increasingly important. 6.6 Manage parking supply and demand based on time and location in a sustainable manner. • Parking at key locations maximizes the effectiveness of integrated transit, bicycle and pedestrian solutions. • Access to convenient parking for people of all abilities is an important consideration. • Successfully implementing transportation demand-management strategies should reduce automotive congestion and the increasing need for associated parking. • Mobility hubs enhance last-mile access into neighborhoods from key parking locations and need consideration along future Bus Rapid Transit (BRT) corridors for deploying additional MAX-like services. • Current Downtown pricing structures disincentivize parking in preferred long - term locations. High Performing Government Fort Collins exemplifies an efficient, innovative, transparent, effective and collaborative city government. A high-performing government delivers services desired by the community through sound financial management; data-informed, transparent and collaborative decision-making; effective communication and efficient project management. To achieve this, the City attracts and employs diverse and competitive talent, retains its workforce through development and growth opportunities, and promotes intelligent risk -taking to address increasingly complex challenges. The City’s vision, mission and values are reinforced at every level of the organization and guide its culture. Exceptional customer service that is 32 responsive to the needs of residents and businesses is crucial in every interaction between the City and all members of the community. Public participation and a transparent government are cornerstones of a high-performing community. The City values inclusive community engagement and involvement in the planning and decision-making process. It also collaborates and problem-solves with neighboring municipalities, Colorad o State University, school districts, Larimer County, special districts, local organizations, businesses and community members. Key city-wide processes have been identified, including leadership, strategic planning, budgeting, staff growth and development, and human resources that are aligned to develop an organization that listens to and engages the public, continuously delivers high- quality services to the community and generates trust in and transparency of City business. The City of Fort Collins systematically applies economic, environmental and social lenses to decision-making. The City is also committed to continuous improvement and performance excellence. Operational data and performance metrics, along with data from surveys, benchmarking, engagement events and face-to-face interactions, are analyzed and provide key insights for decision-making and strategic opportunities for improvement. The City budget reflects community values, challenges and opportunities. A high-performing government includes: • Effective and efficient local governance where all community voices are heard and valued. • Fiscal sustainability and transparency. • A collaborative and community-based approach to problem solving. • Core processes that are consistently used across the organizat ion. • An organizational culture of continuous improvement in all areas . • A systems approach, driven by data, to effectively solve problems, creatively pursue opportunities for improvement and develop innovative solutions . • A workforce of talented people who care deeply about public service and building trust . • Promoting lifelong learning, volunteerism and philanthropy. • Citywide strategies and standards for meaningful and inclusive involvement in governance and decision-making. • Analyzing and balancing interconnections to advance economic, environmental and social sustainability, health and resilience. • An organization that exemplifies commitment to the highest legal, ethical and regulatory standards. Definition & Descriptions 7.1 Provide world -class municipal services, while recognizing the importance of multi-sector relationships and partnerships at all levels. 33 • Delivering exceptional service for an exceptional community provides a platform for co-creation that enables residents, businesses and non-profit agencies to help enhance Fort Collins and solve shared community challenges. • The City continues to implement systems and processes that improve services and resident satisfaction, as consistent with the City’s performance excellenc e journey. • While the City strives to meet the needs of all community members, regulation, stewardship, voter-driven actions and other factors may dictate circumstances in which the City is unable to satisfy some residents and businesses. • As the organization has increased service delivery to the community, internal support services are strained to keep pace. 7.2 Maintain the public trust through a high performing boardCouncil organizational transparency, legal and ethical behavior , and regulatory compliance. • City Council and the organization place a strong value on providing good governance and maintaining public trust, with a commitment to transparency. • In 2021, 59% of residents indicated the overall direction of the City was positive, which is above national and Front Range benchmarks. • The City continues to focus on fostering a culture of ethical behavior and embedding core values into the culture to reinforce accountability. • Oversight, coordination and collaboration are required f or the City to comply with various federal and state laws and protections, such as the Americans with Disabilities Act (ADA), Title VI, and Fair Housing. • State and federal legal and regulatory environments are constantly changing and impact the City’s oper ations, policies and liabilities. 7.3 Engage the community more effectively with enhanced inclusion of diverse identities, languages and needs. • The City’s public engagement strategy focuses on fostering an engaged community, equipping staff to successfully lead public engagement projects, prioritizing inclusivity and accessibility, reducing barriers to participation, and ensuring accountability and reciprocity in community engagement. • Fort Collins has a diverse mix of residents who desire meaningful engagement, trust and regular communication with their local government. • Cultural and language gaps, and limited time can be barriers to engagement. • The City is seeing “engagement fatigue” with reduced participation in community outreach and stakeholders voicing concern about over -engagement and the pace and breadth of City initiatives. • The City needs to continue to reimagine community engagement to reach the entire community in meaningful ways. 7.4 Foster a sense of purpose, belonging and well -being in how we innovatively attract, develop and retain diverse talent to serve our community. 34 • Challenges to attract, recruit and retain talent have increased exponentially in the region, requiring a competitive portfolio of total compensation and well- being offerings that include caregiving considerations. We need to identify what is needed for all and what customization is required for specific talent segments. • Managers make a difference in the lives of their employees. An investment in managers enables them to lead the way in coaching, developing and retaining talent. • Changing conditions have created a surge in employment movement. Adaptive and flexible practices and policies are require d. Focusing time and funds in continuously developing and engag ing our employees is critical to retention efforts and building an agile, digitally competent and confident workforce ready to meet evolving community needs. • Diversity creates the potential for innovation, creativity and resourcefulness. The City organization must continue the focus to develop diverse talent pools and increase representation in the workforce and the leadership pipeline. • Volunteers are a source of talent by building passive recruitment pipelines and extending what the City can provide to the community. Proactively supporting volunteer programs supports engagement, reinforces a shared sense of purpose, creates understanding, and builds a resilient community. 7.5 Foster a culture of physical and psychological safety, resilience, wellness and sustainability across the City organization. • The City’s safety culture is one of prevention, mitigation, education, safe design principles and collaborative partnerships with departments across the City. • The City offers a wholistic approach to well-being for our workforce and their families by increasing engagement, impacting productivity and decreasing health care costs. • Behavioral health contributes to psychological safety and resilience. As the City increases its diversity profile, resources and training for leadership and employees is paramount to creating safe workspaces and building resilience among our workforce. • The unique wellness needs of a diverse workforce include a portfolio of comprehensive and inclusive benefits. This includes access to preventative and healthy lifestyle education, training and resources. • The City views it as critical to lead by example in sustainability. The Municipal Sustainability and Adaptation Plan calls for focused effort in improving resilience, protecting public lands, conserving water, reducing waste and carbon emissions, and supporting staff. Accelerated projects include energy - and water-efficient buildings and facilities and reducing municipal waste. 7.6 Optimize technology, data analysis and process improvements to innovate, guide decisions and enhance service delivery. • As large data sets become more readily available for analysis, the Cit y needs to evolve its business practices and partner with the community to make best use of that data. 35 • The City recognizes the need to identify and refine benchmarks, which help to determine exceptional performance levels and targets from regional, national and global comparisons across industries. • The City lacks a coordinated approach to fully integrate and deploy advanced information and connected technologies to help manage key infrastructure, public health and safety systems. • Developing a systematic approach to “smart cities” thinking, including how to best use data and artificial intelligence, can produce better outcomes for residents and businesses. • In 2021, 2,217 hours of staff time and $72,093 were saved through performance improvement work led by the City’s FC Lean program. Additional opportunities remain in the organization. 7.7 Address current and long-term projected gap between available revenue and resources, and what is required to meet service levels set by adopted plans. • Increasing community demands, staffing required to provide services to a growing population, and inflationary costs are pressuring the City’s reserves as revenue growth slows. compared to nearby communities. • The 2019 Long Term Financial Plan indicates that long-term total expenses are expected to grow at 3%, while total revenues are expected to grow at 2.1%. The City has explored revenue diversification options and continues to evaluate potential causes and so lutions. • Various areas across the City lack sustainable funding for enhanced resourcing and investments, including transit, parks, transportation infrastructure, housing that is affordable, and climate goals. 7.8 Evaluate the City's assets and infrastructure to most effectively prioritize funding that best maintains and protects those investments, while improving the customer experience. • Tools and systems that support capacity planning and capital asset needs, monitor asset life and condition, and schedule repairs (based on optimal asset lifecycle cost estimates) may improve the effectiveness of asset management. • Virtual assets, such as software licensure and data, are also critical to delivering City services and require consistent cycles of replacement and maintenance. • Infrastructure and amenity replacement gaps pose risk to the City’s ability to provide safe and quality experiences that meet resident expectations. • As the City’s assets age, renewal and replacement are critical to maintaining service standards. • The City owns and maintains about 100 buildings. The average facility age is 38 years and critical mechanical components are reaching end of life and are inefficient. • The City owns and operates maintains a fleet of aboutover 100 2,000 pieces of equipment and vehicles. Tensions exist in keeping the fleet current, functional and meeting the City’s sustainability goals. 36 7.9 Proactively influence policy and legislative development at all levels . • The City plays a critical role in influencing local, state and federal policy that impacts its ability to achieve Key Outcomes. • Proactive influence of other government policy and legislation can help ensure a workable outcome for the City and community members. • Policy decisions at other levels of government result in sometimes burdensome compliance requirements that require additional human capital and funding solutions to ensure legal compliance. -1- RESOLUTION 2022-051 OF THE COUNCIL OF THE CITY OF FORT COLLINS ADOPTING THE CITY OF FORT COLLINS 2022 STRATEGIC PLAN WHEREAS, the City of Fort Collins 2022 Strategic Plan (the “2022 Strategic Plan”) was developed after extensive public outreach, discussion and consideration of community needs and priorities; and WHEREAS, the 2022 Strategic Plan is based on such input from the community, input from all departments across the City organization, and incorporates and integrates with adopted City Council priorities; and WHEREAS, development of the 2022 Strategic Plan considered emerging needs and priorities associated with the City’s Long Term Financial Plan, Strategic Risk Assessment and Capital Improvement Plan; and WHEREAS the 2022 Strategic Plan is also linked to City Plan, department priorities and needs to achieve adopted area Master Plans, emerging legislative issues, work force trends, and other considerations; and WHEREAS, the 2022 Strategic Plan reflects the City’s strategic objectives and priorities in each of seven Key Outcomes over the next three to five years; and WHEREAS, at its work session on February 22, 2022, City Council reviewed the 2022 Strategic Plan and provided input, which staff incorporated, and a final version of the 2022 Strategic Plan reflecting the work session discussion is attached hereto as Exhibit “A” and incorporated herein by this reference; and WHEREAS, the 2022 Strategic Plan is the basis of the City’s budget and operational plan for 2023 and 2024 and provides integral input into the City’s Budgeting for Outcomes process currently underway to prepare the City’s 2023-24 budget for presentation to City Council; and WHEREAS, the City Council has determined that it is in the best interests of the citizens of the City of Fort Collins to formally adopt the 2022 Strategic Plan. NOW, THEREFORE, BE IT RESOLVED BY THE COUNCIL OF THE CITY OF FORT COLLINS: Section 1. That the City Council hereby makes any and all determinations and findings contained in the recitals set forth above. Section 2. That the City Council hereby approves and adopts the City of Fort Collins 2022 Strategic Plan attached hereto as Exhibit “A”. -2- Passed and adopted at a regular meeting of the Council of the City of Fort Collins this 19th day of April, A.D. 2022. _________________________________ Mayor ATTEST: _____________________________ City Clerk 1 2022 Strategic Plan DRAFT 2 City of Fort Collins EXHIBIT A 2 2022 Strategic Plan Table of Contents Page I. Introduction 3 II. Summary of Strategic Objectives 8 1. Strategic Outcome – Neighborhood Livability & Social Health 10 2. Strategic Outcome – Culture & Recreation 15 3. Strategic Outcome – Economic Health 18 4. Strategic Outcome – Environmental Health 22 5. Strategic Outcome – Safe Community 27 6. Strategic Outcome – Transportation & Mobility 31 7. Strategic Outcome – High Performing Government 35 III. Appendix A. Performance Measures - Community Dashboard 39 B. Long-Term Financial Plan 51 C. Glossary of Terms 56 EXHIBIT A 3 Introduction The City of Fort Collins is a full-service municipal organization dedicated to providing world-class services to 175,000 residents, 8,000 businesses, and numerous institutional partners. Located sixty miles north of Denver, Fort Collins is home to Colorado State University (CSU), a robust brewing industry, and many other high-quality employers and small businesses, as well as an active and engaged resident and business community. As both a community and city organization, Fort Collins is recognized for its quality of services and amenities, sustainable management practices, and a forward -thinking, innovative culture. Fort Collins has a successful history of participatory community and organizational planning to guide decision-making, City policies, and service delivery. Alongside City Plan (Fort Collins’ comprehensive plan), the Strategic Plan reflects the values of the community. While City Plan articulates a long-term community vision and growth framework, the Strategic Plan outlines short- and mid-term objectives, influences the City’s budgeting process, and guides the implementation of the City’s full range of services, including: • Police • Fire protection through a local authority • Coordinated local and regional emergency preparedness • Streets, transportation and transit infrastructure & operations • Parks, recreation, natural areas and cultural facilities • Planning, engineering and community services • Sustainability services – economic health, environmental services and social sustainability • Utilities – electric, water, wastewater and stormwater • Gigabit-speed internet service through Connexion • Support services – leadership, human resources, information technology, communications and public engagement, finance and budget, the City Clerk’s Office, facilities and fleet, and legal and judicial services The 2022 Strategic Plan outlines key objectives and strategies that link City Plan and the City’s organizational priorities. EXHIBIT A 4 Vision, Mission & Values Vision: To Provide World-Class Municipal Services through Operational Excellence and a Culture of Innovation Mission: Exceptional Service for an Exceptional Community Values: Collaboration - Excellence - Integrity - Outstanding Service Safety & Well-being - Stewardship The City of Fort Collins is deeply committed to high-quality public service and cultivating an outstanding culture for its employees. A strong focus on ethics, compliance with all regulations and laws, data-driven decision-making and continuous improvement are foundational to City practices and culture. The organization also aligns with the broader community values articulated in City Plan: Livability: The City implements systems and processes to ensure consistent operations and development of new facilities and programs oriented toward enhancing quality of life. Decision-makers, employees and residents all have a hand in guiding resources toward amenities such as natural areas and parks, well-maintained infrastructure and safe neighborhoods. Livability also means working to address challenges around equitable access to services and creating community-wide opportunities for attainable housing and efficient transportation options. Community: The City and decision-makers value honest dialogue and the input of employees and residents as fellow problem solvers. Participation and collaboration on how best to leverage community and City assets toward future opportunities and challenges is encouraged in decision-making and planning processes. The City also strives to create and demonstrate an inclusive environment representative of Fort Collins’ growing diversity and changing demographics. Sustainability: The City’s dedication to providing exceptional service is a commitment for today and the future. Sustainability is deeply rooted in the organization and reflected in strategies to reduce climate impacts and improve community resilience, support the health of the economy through business retention and talent alignment, and embedding considerations about equitable processes and outcomes in decision-making. The City’s Triple Bottom Line Scan (TBL-S) tool assesses the economic, environmental and social factors of decisions to improve overall outcomes, ensure that one aspect does not dominate the decision-making process, and reduce impacts when trade -offs are unavoidable. EXHIBIT A 5 Guiding Themes & Principles To achieve the City’s mission, vision and values, the Strategic Plan is aligned and focused on continuous improvement in seven Key Outcome Areas: • Neighborhood Livability & Social Health • Culture & Recreation • Economic Health • Environmental Health • Safe Community • Transportation & Mobility • High Performing Government The City budget is also aligned across these seven areas, and revenue is allocated to support policies and initiatives that drive improvement in each outcome. Each Outcome Area includes specific objectives that define different focus areas. While each Outcome Area has unique characteristics, City investment in a single objective regularly impacts more than one outcome. Major themes and areas of focus within the 2022 Strategic Plan, identified through community outreach and engagement, or as a Council Priority, include: 1. Affordability: Improve access to a broad range of quality housing that is safe, accessible and affordable. Address the increasing cost of living in Fort Collins through diverse job opportunities and reduce the mismatch between available jobs and skills in the workforce. 2. Multimodal Transportation & Public Transit: Improve traffic flow and safety, the availability of transportation alternatives, and access to public transportation. 3. Equity, Inclusion and Diversity: Cultivate a safe and welcoming community focusing on equitable engagement, outcomes and service delivery for all, emphasizing race and considering social identities such as ethnicity, religion gender, age, sexual identity, and various abilities 4. Environmental Sustainability – Identify and implement initiatives that achieve the City’s environmental goals and objectives. 5. Resilience and Asset Management: Prioritize planning for resilience and asset management to ensure community needs are met. 6. Community Vibrancy: Preserve the community’s sense of place with a high value on natural areas, culture, recreation and park systems. EXHIBIT A 6 Fort Collins has long employed a Growth Management Area (GMA) to foster a compact community, provide physical separation from our Northern Colorado neighbors, and preserve and protect sensitive natural resources. As Fort Collins’ strong employment and population growth continues and the community approaches the GMA boundaries, a shift toward greater redevelopment and infill development is anticipated. The 2022 Strategic Plan themes and areas of focus highlight opportunities for continuing to implement the community’s growth framework and community goals to increase the range of housing and transportation options, enhance community identity and create an inclusive environment. Strategic Advantages and Challenges The City has identified a number of advanta ges and challenges that could impact the implementation of Strategic Objectives described in this document. Advantages are those strengths and attributes that will enable the City to achieve objectives; challenges reflect attributes that could impair the ability to achieve objectives. Each of the challenges described below are reflected in one or more Strategic Objective so that the challenges will be addressed in future budget proposals. Advantages: 1. A supportive, engaged and innovative community. 2. A culture of excellence and continuous improvement driven by the City’s vision, mission and values. 3. Engaged and committed employees with a strong focus on customer service 4. Collaborative local partners, such as Poudre School District, Colorado State University, Larimer County, Healthcare entities and local service providers and primary employers. 5. Municipal ownership of five Utilities – Light & Power, Water, Wastewater, Stormwater and Connexion broadband. 6. Strong revenue and City balance sheet, recently approved tax renewals, an Aaa Moody’s credit rating, and a diverse local economy. Challenges: 1. Cost of living, including childcare and housing that is affordable and available to all income levels. 2. Protect the health and safety of our community, stabilize and build the foundation for long-term resilience, and address the trauma that was created by the pandemic. 3. Transportation and traffic issues related to congestion and a high volume of single-occupancy vehicles. 4. Balancing competing community desires and changing customer expectations within available resources. 5. Embracing and cultivating diversity, equity and inclusion for all, considering all social identities. 6. Attracting, retaining and developing high-quality employees. 7. Aging infrastructure and growth-related needs. 8. Aligning regional partners around a common set of priorities. EXHIBIT A 7 The Strategic Objectives associated with each Key Outcome Area are described in the following tables. The Strategic Objectives are not listed in priority order and it should not be interpreted that a Strategic Objective early in the list is of a greater priority than one later in the list. Subsequent sections of this document include bullet details below each Strategic Objective to provide additional context for the objective and its importance. Neighborhood Livability & Social Health Fort Collins provides a high-quality built environment, supports connected neighborhoods, seeks to advance equity and affordability, and fosters the social health of the community. Fort Collins benefits from social connections and open communication. The City strives to provide equitable access to opportunities, services and resources, and to create an inclusive environment for all members of the community. The community takes pride in a friendly culture, celebrates differences, and knows that better decisions occur when open dialogue about tough issues is encouraged. The City is committed to creating a desirable urban environment that recognizes the importance of the form of the built environment (e.g., community architecture, historic preservation and pedestrian-oriented environments) and preserving neighborhood character while ensuring a safe, beautiful and friendly experience for all residents and visitors. Housing affordability has been a priority in Fort Collins for decades and, as highlighted in City Plan, is a key element of community livability. As our community continues to grow, many people are struggling to afford stable, healthy housing in Fort Collins. Implementing the strategies of the Housing Strategic Plan, adopted in 2021, will address high priority outcomes such as increasing the overall housing supply and diversity, preserving the affordable housing we have, increasing housing stability, and advancing toward more equitable outcomes. The City recognizes the importance of neighborhoods and actively seeks to support their vibrancy while diligently enforcing property maintenance codes. As the City grows and redevelops, the vision continues to be an overall average increase in housing capacity that fosters efficient land use; supports a mix of housing types integrated with activity centers and diverse businesses; increases the safety and efficiency of public utilities, streets, facilities and services; and accommodates multiple modes of travel (including vehicle, bus, bike and pedestrian). Development and growth are focused within the community’s designated Growth Management Area to protect natural resources and the regional landscape, encourage infill redevelopment and human interaction, and maximize the efficient use of public infrastructure. Alternative transportation modes and access to key health and human service facilities are a priority. The lack of critical mental and behavioral health services in Larimer County has a direct impact on community residents, businesses and City services. Neighborhood Livability & EXHIBIT A 8 Social Health must include providing appropriate facilities and services to support people experiencing homelessness with a goal of available long-term housing and services solutions. Simultaneously, enforcement efforts must continue to prevent illegal or aggressive behaviors that diminish the quality of life in neighborhoods and business areas. Neighborhood Livability & Social Health includes: • Encouraging an inclusive community that embraces diversity and equity. • Providing the community with opportunities and services to live healthy, safe, productive and active lifestyles. • Vibrant neighborhoods, centers and corridors where most daily necessities can be accomplished by either walking or cycling within 15 minutes from residents’ homes. Addressing the impact of increasing poverty, as well as increasing concerns about housing affordability and homelessness. • Equitable access to City services, amenities and information for all neighborhoods. • Enforcing laws that affect neighborhood quality. • Creating a distinctive and attractive community that is appealing to workers, visitors and residents and reflects community values. • Promoting the use of sustainable building and site design techniques. • Preserving historic resources, character-defining features and the diverse cultural history that make Fort Collins unique. • Reducing the impacts of our built environment on the natural environment. • Managing where and how the city grows in the future. • Encouraging the development of quality and affordable housing options for individuals and families of all income levels. • Maintaining our unique character and sense of place, including high q uality urban design and development. • Requiring adequate public facilities and infrastructure to serve existing development and new growth. Definition & Descriptions 1.1 Increase housing supply and choice and address inequities in housing to ensure that everyone has healthy, stable housing they can afford. • Since 2013, residents have identified housing affordability as a high priority during community outreach sessions. In the 2021 Community Survey, only 1 in 10 respondents felt positively about the availability of affordable quality housing. • Housing affordability topped the list of Community Survey written responses for “most important area for leadership to focus.” • Rising housing costs are disproportionately impacting the city’s Black, Indigenous, and People of Color (BIPOC) and low-income residents. • In 2020 approximately 60% of renters and 20% of homeowners were cost - burdened, spending more than 30% of their income on housing. Vacancy rates EXHIBIT A 9 remain consistently below 5%, which signals a need for additional housing supply. • The City is helping to create new affordable housing units with the goal of about 282 units per year, to reach the overarching goal of having 10% of all housing inventory as restricted affordable housing by 2040. 1.2 Collaborate to leverage community partners’ expertise in addressing priority human service issues like poverty and mental health, and to make homelessness rare, brief and non-recurring. • The City’s core role has been, and continues to be, funding, policy development and partnerships for community human service agencies and homelessness service providers. • Multiple public and private organizations work to improve the social health and address the basic needs of all residents within the community and the region. • The social issues that human service agencies address are wide -ranging, complex and systemic. A strategic, collaborative approach applied to the City’s engagement with these partners will ensure programmatic effectiveness and efficiencies, add community capacity, eliminate redundancy and identify underserved areas. • Regional efforts are being implemented to provide dedicated substance use disorder and mental health facilities, and to consider a future 24/7 shelter facility in our community to address gaps and provide critical services for people experiencing homelessness. • As of January 2022, approximately 650 residents are experiencing chronic homelessness in Fort Collins. 1.3 Increase resident participation in income-qualified services and improve accessibility to City and community programs for low- and moderate-income households. • As the cost of living in Fort Collins increases, low-income and moderate-income households are struggling to afford participation in City events and services. • It is estimated that less than half of low-income households participate in the available reduced-fee and rebate programs for which they are eligible. • A recently streamlined application process, with increased and focused marketing outreach, stands to improve customer service and likely increase participation. 1.4 Advance equity for all with an emphasis on racial justice to remove systemic barriers so that persons of all identities, including race, ethnicity, religion, gender and gender identity age, class, sexual identity, mental and physical abilities can fully participate in City services and experience equitable community outcomes. • The City seeks to strengthen its understanding and ability to advance equitable outcomes for all community members. EXHIBIT A 10 • The City’s Equity Indicators Report provides baseline data , disaggregated by race, of the disparities experienced in Fort Collins. This report will help staff apply an equity lens to projects, programs and service delivery. • The impacts and disparities caused by racism are deep and pervasive, and addressing them at the systemic and institutional level also elevates equitable outcomes for all residents, including historically underserved identities. • People of various identities experience discrimination and hate crimes in Fort Collins related to religious affiliation, culture, immigration status, housing status, gender expression and identity, sexual orientation, age, socioeconomic status, ability, veteran status, family status and more. • The City and several major partner institutions and community-based organizations are working together to address existing policies that perpetuate systemic and institutional racism resulting in inequitable outcomes for community members. 1.5 Enhance the quality of life and sense of belonging in neighborhoods by connecting neighbors to City services, building community, and fostering harmonious relationships. • Connected neighbors help identify neighborhood-level priorities, build problem- solving skills, and/or connect with the City to address them. • Quality of life improves when neighbors have an understanding of how to productively manage conflict and allow for healthy disagreements or reach effective mutual resolution. • Access to nature and green infrastructure improves the integration of natural habitat with urban spaces. • Proactive, innovative and effective code compliance processes are important aspects of attractive neighborhoods, including nuisance codes and efforts to encourage voluntary compliance. • Enhancing access to community organizing resources and develop ing community-based leadership skills leads to resilient neighborhoods. 1.6 Transform regulations and revise procedures to increase clarity and predictability to ensure new development advances adopted City plans and policies. • Fort Collins’ population is expected to grow to 250,000 by 2040, which will drive significant construction throughout the community. • Emphasis should be placed on preserving elements of the community with architectural and cultural significance. • Land use and development regulations are a critical tool for protecting significant environmental systems and habitats, and should continu e to focus on buffering, enhancing and mitigating impacts to natural features. Neighborhood outreach and engagement helps the City understand community expectations and develop strategies for implementing adopted plans. EXHIBIT A 11 • Infill and redevelopment projects are highly complex and offer significant opportunity to contribute to vibrant walkable and bikeable neighborhoods, corridors and centers (e.g., 15-minute communities). Advance planning efforts in the Growth Management Area, including holistic considerations for potential annexations. • The required enclave closed in 2018, opening the possibility of future annexation of the East Mulberry subarea. • The East Mulberry Area Plan and Implementation Strategy considers opportunities to allow the corridor’s services to be fully integrated with the rest of the community, including redevelopment, in alignment with City standards and plans. If adopted, the plan will also establish a thoughtful and deliberate phasing strategy and prioritize investment in resources a nd infrastructure. Successful annexations require collaboration with Larimer County, non-City utilities, and Poudre Fire Authority. • Robust engagement of City and County residents and businesses is necessary for effective consideration and implementation of annexations. • Partnership with Larimer County and adjacent communities is essential to ensuring that the Growth Management Area fosters responsible development that supports City goals, accurately reflects future urban growth potential, and provides appropriate buffers and transitions between communities. 1.8 Preserve and enhance mobile home parks as a source of affordable housing and create a safe and equitable environment for residents. • • Manufactured housing communities are an important housing type and are often a source of naturally occurring, affordable housing. These communities should be preserved and enhanced to improve stability, safety, affordability, and equity.Many residents living in manufactured housing communities do not experience the same rights and benefits as residents living in other neighborhood types, such as appreciation in asset value, code enforcement for livability issues, self-determination regarding property use, and direct access to some City services. • Resident ownership of communities and resident -led organizing efforts to increase access to information and programs should be encouraged and supported. • Connection to municipal resources and engagement with community partners improves manufactured housing community livability and relationships for residents, property managers and owners. • A focus on tenant rights enables resident groups and community partner organizations to potentially purchase, improve and effectively manage mobile home parks. • Manufactured housing communities in Fort Collins are home to a higher proportion of historically underserved demographics like seniors, renters, EXHIBIT A 12 undocumented community members, and low-income residents. This makes mobile home neighborhoods more vulnerable to the impacts of climate change, economic shifts, housing instability, and community health issues and the City has a critical role in supporting resilience in mobile home parks. 1.9 Plan for, preserve, plant and maintain a safe, healthy and resilient urban forest. • A safe and healthy urban forest provides many benefits, including habitat for a number of animal species, and requires a consistent pruning rotation for all trees. • Tree replacement improves diversity and canopy cover, creating a sense of place for the social well-being and health of current and future generations. • Effectively implementing the Emerald Ash Borer Management and Response Plan will slow the spread and mortality of ash trees in the community. • As development occurs, it is important to ensure mature trees are preserved and protected, tree removals are effectively mitigated and replaced, and the canopy is designed for long-term growth, sustainability and effectiveness. • Urban forest canopy is infrastructure that needs to be preserved, protected and enhanced to provide equitable social, environmental and economic canopy. Culture & Recreation Fort Collins provides and maximizes access to diverse cultural and recreational amenities. Cultural and recreational opportunities are elemental to Fort Collins’ sense of place and help create a desirable community in which to live and play. Residents consistently place a high value on these programs and services, believing the City should continue its strong investment in these amenities. The City’s park and trail systems are also highly valued and heavily used. The planned buildout of the trail system is a high priority for residents and will create further connectivity across Fort Collins and throughout Northern Colorado . Additionally, the City believes that connecting residents to nature is fundamental to a high quality of life. Cultural and recreational facilities and programming provide residents opportunities to lead enriched and healthy lives and support overall community wellness. Arts and culture are enjoyed by residents and visitors alike. Similarly, parks, trails and natural areas provide beautiful public spaces that foster physical activity and create opportunities for creativity, reflection and leisure. The quality of parks, trails and natural areas, as well as arts, culture and recreation programs and opportunities create a sense of pride among EXHIBIT A 13 residents, while also drawing visitors and revenue into Fort Collins. Open space and access to nature are defining characteristics of Fort Collins , supporting physical and mental health while strengthening long-term resilience of the region and its population. The pandemic has highlighted the importance of these services, with up to 200% increases in use at some local natural areas. In many respects these amenities define and will continue to define the community. These amenities have a direct link to other Outcome Areas, most notably Environmental Health, Neighborhood Livability & Social Health, Transportation & Mobility, and Economic Health. The City focuses on the stewardship of these resources as a reflection of its residents’ and visitors’ values. Providing diverse culture and recreation amenities includes: • Ensuring the legacy of Fort Collins’ parks, trails, natural areas, and cultural and recreational facilities for future generations. • Enhancing access to open space, parks, natural areas, and diverse and accessible recreation opportunities to support the physical and mental health of residents (as defined in the Recovery Plan). Providing a wide variety of high -quality recreation services and cultural opportunities. • Acquiring, exhibiting and maintaining public art that encourages and enhances artistic expression and appreciation to add value to the Fort Collins community. • Creating an interconnected regional and local trail network of parks and accessible recreational facilities. • Creating and preserving opportunities and spaces where residents can readily access nature. • Continuing a strong focus on exceptional natural resource stewardship and ecologically sound and sustainable operations. Definition & Descriptions 2.1 Provide diverse, inclusive and accessible recreation and cultural programs that drive attendance and cost recovery. • Existing diverse programs and opportunities can be bolstered with responsiveness to changing community desires. • The City desires equitable access and a high degree of participation in all programs offered. • Fee structures based on demand, program alternatives and affordability help improve program self-sufficiency. • Indoor and outdoor facilities and programs need to address emerging trends and opportunities for all ages and abilities. 2.2 Address infrastructure and amenity replacement and maintenance needs of trails, parks, cultural and recreation facilities while continuing the planned buildout of the parks and paved trail systems. EXHIBIT A 14 • Community outreach consistently indicates a strong desire to preserve and cultivate a sense of place and vibrancy as Fort Collins grows. • Parks, trails, and cultural and recreation opportunities are highly valued and used by residents. In 2021, 94% of residents visited a City park. • As the City’s parks, cultural and recreation facilities age and use increases, additional resources will be needed to make necessary improvements and updates to sustain current service levels, meet design standards, and maintain these as highly valued neighborhood amenities. • Alternatives and non-traditional approaches are necessary to help fund trail maintenance and/or accelerate completion of the trail system. 2.3 Expand opportunities to engage in arts and cultural programming throughout the community. • Through the Lincoln Center, the Gardens on Spring Creek, Fort Collins Museum of Discovery and other cultural services, the City provides programs and services to the community beyond traditional parks and recreation centers. • The City’s cultural heritage includes the community’s agricultural roots, and its strong commitment to enhancing access to nature and preserving open spaces. • Artistic and cultural opportunities are essential to a vibrant and creative community; engaged and equitable participation and inclusion in those opportunities are core community values. • The FoCo Creates Master Plan calls for a destination arts and culture community, a well-networked and visible creative sector, educational opportunities and business support. • The City intentionally leverages partnerships and philanthropy to support a growing and vibrant cultural and creative community, including Art in Public Places. 2.4 Identify criteria, process, and funding options to revitalize neighborhood and community parks to meet modern design standards, per the newly adopted 2021 Parks and Recreation Plan. • Aging parks should periodically undergo a redesign or comprehensive upgrade to respond to new park standards and changing community expectations . • A park redesign goes beyond typical existing infrastructure and amenity maintenance and replacement by responding to the needs and expectations of contemporary park users. • The City’s parks system continues to age and a dedicated funding source has not been identified to redesign parks. 2.5 Ensure safety and access to and within in City parks, natural areas, paved trails, and cultural and recreation facilities for visitors and employees. • Continuing safety issues exist around illegal camping, bodily waste, drug use and other illicit behaviors. • Maintaining roadway median design and landscaping is an emerging challeng e due to safety and staffing concerns. EXHIBIT A 15 • Perceptions of crowding and high speeds have grown due to increased trail use. • An expanded geographic footprint for rangers results in less frequent patrols. • Providing accessible amenities for all residents and visitors contributes to a positive parks and recreation experience. Economic Health Fort Collins promotes a healthy, sustainable economy reflecting community values. The City of Fort Collins benefits from a resilient local economy with strong existing businesses and industries combined with diverse and evolving job opportunities and business formation. We strive to create programs and resources that enable the local economy to withstand and lessen outside pressures, bounce back from downturns quickly, and potentially avoid the impact of regional, national and global economic forces. We take pride in our thriving local businesses, entrepreneurs and inventors who create wealth and opportunity retained in our community. The City is committed to understanding the numerous challenges facing our local economy, including continued competition from globalization, impacts on facilities and supply chains from climate change, shifting labor markets, and evolving regional, nationa l and global conditions. By engaging existing businesses and regional institutional partners to understand the impacts of these challenges , the City can develop programs and policies encouraging the retention and expansion of existing small and medium -sized businesses. The ability for businesses and industries to start, sustain and renew within our community creates long-term resiliency. The City works collaboratively with local and regional partners to create an environment that supports necessary conditions for economic vitality. Using available infill and redevelopment land creates a desirable urban environment that recognizes the importance of the built environment (e.g., community architecture, historic preservation and pedestrian-oriented environments) and supports a strong and diverse economy. The City continues to evolve the strategies and programs that support the redevelopment of numerous emerging projects. The delivery of efficient and transparent City services coupled with strategic infrastruct ure investment supports economic resilience. The City remains committed to continuously improving processes that impact our local businesses, including the development review and permitting process, regulatory environment, and delivering affordable utilities. Strategically investing in public infrastructure and community assets, such as the Northern Colorado Regional Airport, gigabit fiber internet service, and reliable water and energy services, enhance the local economy. EXHIBIT A 16 A healthy and resilient economy includes: • Thriving and growing local, unique and creative businesses. • Engaging businesses to understand the numerous challenges they face . • Connecting and developing qualified workers with employers by aligning education and workforce resources to create opportunities for upward career and wage mobility . • Maintaining the City’s position as a strong regional center with cultural, natural and community amenities. • Addressing abrupt and long-term climate changes increasing business risk to supp ly chains, infrastructure, and facilities. • Encouraging investment and innovation to enable local businesses to start, sustain and renew through programs and projects that focus on providing underserved business owners with culturally attuned services in their preferred language. Ensuring development and redevelopment opportunities can meet employment -space needs while also delivering on City Plan’s priorities and objectives. • Coordinating efforts among City, regional, state and federal programs to create a strong, resilient regional economic center. • Supporting an innovative, creative and entrepreneurial atmosphere. • Efficient and transparent City processes and services that address the needs of local businesses. • Resident and business participation in a resilient, vibrant and inclusive future through a coordinated, collaborative regional recovery plan that provides the framework for local recovery and enables cooperation between the public and private sectors. Definition & Descriptions 3.1 Collaborate with local and regional partners to achieve economic resilience in Northern Colorado. • The region has multiple organizations working to improve economic conditions. Coordinated and aligned efforts enhance economic resilience and support the City’s commitment to business retention, expansion, incubation and attraction . • Collaboration with partners is needed to create a unified regional vision for sustained economic growth. • The Northern Colorado Regional Airport is an underutilized asset that ha s potential to increase regional economic competitiveness. • Tourism generates $346M of regional economic impact each year. The Tourism Destination Master Plan will identify ways to further enhance those impacts. • The climate economy is an important driver of innovation and can be a significant contributor to economic opportunities. 3.2 Work with key partners to grow diverse employment opportunities in the community. EXHIBIT A 17 • Reduce identified barriers to workforce attraction and retention, including access to and affordability of quality housing and childcare. • Growth in the entrepreneurial and start-up ecosystem has barriers due to access to capital, negative impacts from the pandemic and inability to recruit targeted talent pools. • 49% of Fort Collins/Loveland residents have a bachelor's degree or higher, while only 27% of jobs require a post-secondary degree. • Although the overall supply of employment-zoned land appears sufficient to meet long-term demand, its readiness for development may constrain the community’s ability to create employment opportunities. • Educational partners such as Poudre School District, Colorado State University, and Front Range Community College are critical to advancing workforce training opportunities. • Fort Collins is home to multiple corporate headquarters that provide and generate employment opportunities and community wealth. 3.3 Support local businesses by engaging in opportunities for business revival with a focus on the Recovery Plan. • There is an opportunity to identify and refine services for Fort Collins business customers by engaging businesses of all sizes and across all industries, including disadvantaged business enterprises (DBE) and women - and minority- owned businesses. • Recovery outreach responses indicate it is vital to provide ongoing pandemic response in addition to planning for and investing in community recovery. • The Recovery Plan outcome includes that small businesses, creatives and nonprofits have the resources they need to thrive. • Improving select current service delivery systems (e.g., Development Review, Permitting, etc.) is needed to provide efficient and transparent services to all business customers. • As the community continues to grow and evolve, so does the number of private and public construction projects, which has the potential to be disruptive to businesses. • 98% of businesses in Fort Collins are small businesses (100 employees or fewer) and a targeted engagement strategy is needed to meet their needs. 3.4 Utilize tools and partnerships to leverage infill and redevelopment opportunities to achieve development consistent with City Plan and supporting the City’s broader strategic objectives. • Fort Collins has many unique features that need to be preserved and enhanced through development, especially infill and redevelopment. • Buildout within the City’s development boundaries is expected over the next 20 to 30 years. Growth will be denser and taller than historical norms and additional infrastructure will be needed to support remaining open field development. EXHIBIT A 18 • Infill and redevelopment projects are highly complex and offer significant opportunity to contribute to vibrant, walkable and bikeable neighborhoods, corridors and centers (e.g., 15-minute communities). Infill development should enhance and preserve the character of existing neighborhoods while allowing taller buildings in appropriate character sub -districts and maximizing compatibility through appropriate design. • The Urban Renewal Authority is an important partner in achieving desired infill and redevelopment opportunities. Additionally, other public finance tools, such as special district financing and partnerships, could also help to achieve the City’s broader objectives. Fort Collins has many unique features that need to be preserved and enhanced. • Train horn noise poses potential barriers to infill and redevelopment along the Mason Transit Oriented Development corridor and in the downtown core. 3.5 Invest in and maintain utility infrastructure and services while ensuring predictable utility rates. • Affordable energy costs and high reliability provide an advantage in attracting and retaining energy-intensive industries. Maintaining the system reliability and cost advantage is important to retaining existing primary employers. • Completing total undergrounding of the electric distribution and transmission system will require additional resources and increased maintenance and replacement to maintain the current system reliability. • New infrastructure is needed to deliver services to meet the needs of future growth in areas such as the Mulberry Corridor and northeast Fort Collins. • Significant water infrastructure (water, wastewater, and stormwater) improvements are planned but are not funded. • Water storage capacity is needed to ensure water rights can be fully utilized to meet future demand and drought management needs. • Rate structures across all utilities enable end-users to make effective cost and use decisions. 3.6 Deliver exceptional broadband services while finding innovative ways to leverage the network in the city and in the region. • Providing reliable and affordable high-speed internet service throughout the community will support economic vitality, quality of life and governmental operations. • A commitment to transparency and accountability will increase trust and credibility in service as our buildout and service offerings mature. • Exploring regional relationships and identifying opportunities (including funding) to expand broadband service beyond the city limits will enhance regional resilience and economic opportunities. • Continue to grow customer base, including digital equity customers, while increasing residential take rate to 35%. NEW SO - Collaborate with local and regional partners to advance equitable and affordable childcare solutions. EXHIBIT A 19 • The community recognizes how critical the quality, affordability and accessibility of childcare is for families and businesses in the community. • For many, childcare presents a significant barrier to employment and financial stability. • Making reliable and affordable early childhood care and education available and accessible for all is among the most important policies that can create equity and economic stability, especially for women—who often bear the responsibility of caregiving, and for Black, Indigenous and People of Color (BIPOC) and low- income families, who face significant childcare affordability challenges. • Original and collaborative strategies are needed to address the compounding challenges facing the childcare industry. • The role of the City is to help reduce barriers, increase capacity, leverage City assets, identify and respond to childcare needs, and le ad by example as an employer. Environmental Health Fort Collins promotes, protects and enhances a healthy and sustainable environment. The City of Fort Collins leads in innovative and sustainable environmental stewardship programs, such as watershed stewardship, water efficiency, low -impact development, stormwater management, urban tree canopy preservation, and energy policies. Additional examples include the City’s natural areas system, Cache la Poudre River restoration, waste reduction programs, air quality and emissions policies, climate action planning, sustainable purchasing practices, and high-performance building standards. The City established climate goals of 80 percent reduction of carbon emissions by 2030 and carbon neutrality by 2050. The Our Climate Future Plan is our community guide to creating the carbon neutral, zero waste and 100% renewable electricity future we desire while increasing equity and resilience in our community. Implementation intensifies our efforts toward these primary environmental goals: • Reduce 2030 greenhouse gas emissions by 80% below 2005 baseline levels • Provide 100% renewable electricity by 2030 with grid and local sources • Achieve zero waste, or 100% landfill diversion, by 2030 In addition to the realities of living in a semi-arid climate where drought and wildfire are expected aspects of life, our watershed and water resources will be increasingly impacted by climate change. City policies recognize a need to focus on resilience and adaptation, and that our actions have implications well beyond our city boundaries. Fort Collins Utilities plays a critical role in environmental health, stewardship and resilience EXHIBIT A 20 by protecting the local and regional watersheds and meeting or exceeding all regulatory standards, as do other utility districts that provide water and sanitary sewer service to Fort Collins residents. The City’s efforts to conserve natural areas are a core part of Fort Collins’ identity and culture. The Natural Areas Program has conserved 55,300 acres since its inception and continues to conserve land while providing an increased emphasis on stewardship , such as habitat restoration and visitor experience. Current land conservation efforts are focused on local, foothills, community separator and regional areas. A healthy and sustainable environment includes: • Supporting climate action initiatives that will help Fort Collins become a carbon- neutral and resilient community in an equitable way. • Protecting and improving the quality of air, water and night skies . • A sustainable and resilient high-quality water supply. • Conserving resources, including energy and water, and cultivating a healthy ecosystem. • Careful protection of, and access to, open lands and natural areas. • A comprehensive and connected system of natural areas and open lands . • Partnerships with local, regional, state and national affiliates to achieve desired goals and outcomes. • Integrating distributed energy resources and associated technologies into the electric grid. • Wastewater that is treated safely and effectively before returning to the natural environment. • Solid waste reduction and diversion. Definition & Descriptions 4.1 Intensify efforts to meet 2030 climate, energy and 100% renewable electricity goals that are centered in equity and improve community resilience. • Achieving the 2020 carbon and energy milestones has largely been driven by increased renewable resources in the electric grid and efficiencies in home and business operations, while emissions have increased in transportation and natural gas use. • The community’s 2030 goals of an 80% reduction in emissions below 2005 levels and achieving a 100% renewable electricity system require a systems approach that prioritizes the most equitable and scalable solutions to achieve the goals. • Climate change effects are impacting Black, Indigenous and People of Color (BIPOC) and other historically underrepresented groups disproportionately, EXHIBIT A 21 while climate leadership from many of these same groups has been historically under-valued and under-invested in. • Eighty percent of residents support the City engaging in climate action, and in partnership with others, the City can support community-led ways to engage and co-create with residents, businesses and institutions with opportunities for sustainable living practices. • Fort Collins is particularly vulnerable to climate change impacts such as increased temperatures, reduced snowpack, wildfires, urban heat island, threats to water quality, and increased storm severity with associated threats to human health and safety. • Promoting climate efforts as solutions to community priorities reflected by the lived experience of community members will increase action led by these groups and the community at large. • The Our Climate Future Plan’s thirteen Big Moves and associated Next Moves articulate specific strategies and tactics for implementation. • It is equally important that municipal operations lead by example to equitably meet climate, energy, water and all sustainability goals. 4.2 Improve indoor and outdoor air quality. • Fort Collins, along with the Denver/North Front Range region, exceeds acceptable EPA health-based standards for ozone. • Regional sources such as oil and gas operations and local sources such as gas and diesel vehicles are significant contributors to ozone levels • Particle pollution, like dust and smoke from construction and wood fires, can create health concerns, visible pollution and nuisance issues. • Studies show that people spend up to 90% of their time indoors and pollutants can build up indoors when ventilation and filtration are poor. Climate change may contribute to increased air quality risks, such as increased emissions from wildfires, and more high heat days that can contribute to ozone formation. 4.3 Accelerate efforts to achieve 2030 zero waste goals. • Although Fort Collins currently diverts about half of its waste stream, the Larimer County Landfill is forecast to reach capacity in 2024. Upon its closure, costs have been forecasted to rise for waste disposal in Fort Collins. Alternatives to landfilling will become increasingly important to help maintain affordability. • Organics (woody debris, yard trimmings and food scraps) comprise approximately 40% of the waste sent to local landfills and represent a vital opportunity to increase waste diversion and reduce greenhouse gas (methane) emissions. • Construction & Demolition waste comprises 53% of Fort Collins’ waste stream. As the City prioritizes additional housing units to achieve the goals set forth in the Housing Strategic Plan, the need to proactively address Construction & Demolition waste will grow. EXHIBIT A 22 • A spectrum of coordinated and complementary services will be needed to meet community goals including highest and best use of materials through a circular economy, source reduction, reuse, recycling and composting in single family, multi-family, commercial and industrial sectors. • The North Front Range Wasteshed Coalition (Fort Collins, Loveland, Larimer County and Estes Park) is working toward developing new infrastructure and policies to support sustainable waste management and resource recovery in Northern Colorado. • Increased recycling and composting were the top issue identified by BIPOC community members during Our Climate Future engagement, and the third highest priority for community members overall. 4.4 Provide a resilient, reliable, and high-quality water supply. • The watershed acts as a primary water treatment facility, so monitoring and protecting the watershed and focusing on long-term storage capability is critical. • Water demand management strategies like water conservation require strong community partnership; the Water Efficiency Plan and Water Shortage Action Plan guide our strategies. • While the City’s water consumption per capita has declined by approximately 32% since 2000, additional stress is placed on water resources due to growth, climate change and lack of storage. Additional raw water storage is critical to help the community be more resilient as water supplies vary more from year to year; storage helps to save excess water in wet years to use in dry years. • The regulatory environment related to emerging contaminants, including micro- plastic particulates, in drinking water and wastewater is evolving. • The high costs to acquire water rights and store raw water poses a challenge to ensuring adequate and affordable water resources for all water providers in the Growth Management Area. 4.5 Protect and enhance natural resources on City-owned properties and throughout the community. • A focus on Nature in the City ensures that as the community grows to its build- out population, residents of all abilities have access to high-quality, natural spaces close to where they live and work. It is important for all people, such as those with visual or hearing impairments, to have inclusive experiences. • Development review and regulations require minimum buffers, work to minimize impacts, protect the night sky, provide guidance, and require mitigation to conserve and enhance natural resources and wildlife habitats. 4.6 Sustain and improve the health of the Cache la Poudre River and all watersheds within Fort Collins. • The Cache la Poudre River has multiple and, at times, competing demands from various users. • The City’s urban streams have been degraded by agriculture and urban development. EXHIBIT A 23 • The Cache la Poudre River is a natural amenity and ecosystem to be carefully nurtured and maintained. • Maintaining river health is dependent on partnerships with local, regional and national organizations that focus on local and regional investments. • Planned construction of Glade Reservoir by Northern Water will negatively impact the Poudre River and requires careful monitoring, mitigation and adaptive management. • Increasing levels of plastic waste pollution, including macro-plastics (e.g., single- use plastics) and micro-plastics, creates ecological hazards. • The health of the river requires collecting wastewater and ensuring it is treated safely. • Stream Rehabilitation projects enhance stream flows and improve ecosystems. 4.7 Expand the Natural Areas land portfolio while simultaneously protecting existing lands and improving equitable access to nature. • Fort Collins enjoys a unique appeal due to open spaces, access to mountains, parks and trail systems, and an individual identity separate from neighboring communities. • The City’s open space lands and trail network are critical to reaching goals to increase responsible access to nature. • As Natural Areas experience more visits, challenges arise including how best to address heavy use (e.g., parking and user conflict) and preserve the assets for future generations. • Access to nature and green infrastructure improves the integration of natural habitat with urban spaces. • Continue efforts to conserve and restore land that provides habitat and biological diversity, public access via trails, buffers that provide separation from neighboring communities, scenic vistas, opportunities for environmental education and watchable wildlife, and conservation of agricultural lands. Safe Community Fort Collins provides a safe place to live, work, learn and play. The City of Fort Collins strives to be a safe and healthy place to live, work, learn and play. Safety and security are important aspects of a sustainable community as they help shape its appeal, viability, productivity and economic stability. The use of technology to improve prevention, investigative techniques and communication is important. Cybersecurity is a high priority in maintaining safety within our community. Ensuring that Fort Collins is a safe community is addressed by many services and programs provided by the City and its partners. Residents often identify immediate actions from Police Services and Poudre Fire Authority as key contributors to their sense of EXHIBIT A 24 safety. A safe community also includes a high-functioning Municipal Court and judicial system. Reliable infrastructure, such as flood protection systems; water storage, treatment and distribution infrastructure; and effective emergency preparedness are critical to a safe community and to preserving public health. Infrastructure is protected through best management practices and long-term planning. Key components of community education include community policing, prevention and preparedness; fire prevention and awareness; and regulations and infrastructure investment. The City’s Emergency Management system and many regional, state and federal partners work to minimize and effectively respond to emergency situations. A safe and healthy community includes: • A safe and welcoming city in which to live, work, learn and play . • Proactive and skilled police and fire services. • Safe, reliable and best practice utility services, including floodplain management. • An active emergency management system focused on prevention, preparedness and recovery with key partnerships in place to effectively respond to emergency situations . • Facilities and infrastructure that deliver high-quality and safe drinking water to residents and businesses. • Mitigating risks posed by hazards to businesses and property. • Ensuring that hazard mitigation efforts and investments are made equitably. Definition & Descriptions 5.1 Improve overall community safety while continuing to increase the level of public trust and willingness to use emergency services. • Local and regional coordination is essential to a safe community so that all emergency response teams are aligned and work collaboratively toward successful outcomes. • With the recent launch of an in-house police academy, the City acknowledges its role in ensuring policing standards and practices reflect evolving community expectations. • Local, regional and federal resources should be maximized to address safety issues. • An increasingly diverse community requires new communication strategies and non-traditional partnerships to effectively build trust and enable residents to understand the resources available to help keep them and their families safe. • Partnerships continue to support key enforcement and education programs such as animal control, mental health, substance abuse, detoxification, victim assistance, youth programs, bike safety, county jail and programs to reduce repeat crimes. EXHIBIT A 25 • As Fort Collins grows, City policies must focus on ensuring that Police Services is able to remain innovative and adaptable to effectively meet community expectations for public safety. 5.2 Meet the expected level of policing services as the community grows and changes through innovative and non-traditional service delivery models. • As the community continues to grow, the type and volume of crimes and community needs and expectations will change, requiring additional police resources and skills to maintain and increase community safety. • The City has seen early signs of success partnering with UC Health and Summitstone to address the increasing needs related to mental and behavioral health challenges in police calls. • The City is experiencing increased severity and pervasiveness of illegal drug- related incidences and human trafficking that are resulting in negative impacts on the community. • The use of technology, such as body-worn cameras, and training related to the appropriate use of force helps maintain a high level of transparency and public credibility. • To meet community expectations, Police Services needs to be nimble in responding to emerging needs, which include community policing, bike patrol, party enforcement and others. • The fiscal challenge of increasing staffing levels in proportion to our growing population requires intentional focus on reducing inefficiencies and building capacity within the current workforce. 5.3 Partner with Poudre Fire Authority to provide high-quality fire prevention, community risk reduction and emergency response services. • Fast response time is crucial to containing fire. Poudre Fire Authority’s (PFA) goal is to be on scene 80% of the time within 7 minute s and 20 seconds. • Public awareness and engagement, including school programs, community outreach and social media campaigns, support fire prevention. • Development review services ensure that new construction, redevelopment and building activity are consistent with international and local codes. • Our region has a history of wildfires that have a negative impact on our community and threaten private property, natural resources and water quality. • The community's demand for emergency medical services continues to grow rapidly, challenging PFA to address demand growth through alternative response models and public education. PFA has one of the highest rates of survival from cardiac arrest in the nation and is dedicated to improving these chances even more. 5.4 Provide ubiquitous emergency communication and comprehensive emergency preparedness and management. • The City’s Emergency Operation Plan and Municipal Code is being updated to outline Citywide emergency mitigation, response and recovery plans for all EXHIBIT A 26 hazards, and calls for ongoing training for staff and volunteers to effectively execute the plan. • Continuity of Operations (COOP) plans enable City departments to understand best practices and strategies to support operational needs and the highest level of service delivery during times of crisis. • Emergency planning, preparation and training should leverage federal and state resources and be done in collaboration with regional efforts. • Efforts to improve coverage and technology enhancements are necessary to reduce gaps in cellular coverage impact safety officials’ and residents’ ability to communicate during emergencies and large-scale response events. • While having robust communication methods, the City has some gaps in its communication plans and support capabilities for traditionally underserved groups. 5.5 Provide and maintain reliable utility services and infrastructure that directly preserve and improve public health and community safety. • Safe drinking water and wastewater requires up-to-date treatment facilities and well-maintained distribution and collection infrastructure. • Water storage and conveyance systems throughout the Poudre and Big Thompson watersheds are critical to the City’s ability to provide safe drinking water and are increasingly impacted by climate events such as drought, wildfire and flooding. • Proper stormwater flow management is critical to the protection of people, property and the environment, especially within the 100-year floodplain. • Approximately 1,000 structures are in the floodplain due to inadequate stormwater infrastructure. • Reducing the flooding risk to private property and City infrastructure, as well as decreasing the number of flood-prone areas, will increase infill development opportunities. 5.6 Protect mission-critical physical and virtual infrastructure, in addition to sensitive data, against new and increasing cybersecurity threats. • Many City services are solely reliant on existing and evolving technology for the continuity of core operations and service delivery. • Cybersecurity continues to be increasingly important to protecting the City’s assets and information and to protecting customer privacy. • Cyber audits and awareness training are a critical component of ensuring the City’s ability to mitigate ever-changing threats from new operational technologies and growing cybersecurity attacks. • Understanding cybersecurity risks and threats, as well as learning how to detect them, is paramount for every employee to prevent negative impacts from malicious activity. • Cybersecurity plays a critical role in current efforts to update and centrally manage access control and camera management systems. EXHIBIT A 27 5.7 Reduce incidents of, and impacts from, disruptive and unwanted behaviors through working closely with the community’s human service providers to offer creative approaches that balance compassion and consequences. • There is a need for increased access to mental health and substance abuse resources. • Fort Collins continues to experience an increase in disruptive behaviors, causing numerous challenges and frustration among visitors, business owners and residents. • Police, Municipal Court, Prosecution, Natural Areas, and Parks resources are disproportionately consumed by transient issues, reducing the level of service for other needs. • The negative impacts from illegal and unwanted behaviors continue to expand beyond the Downtown area more broadly across our community. 5.8 Improve safety and security for City facilities and services through unified strategies and programming using enhanced technology, improved processes and staff training. • Municipal Court continues to experience an increase in security-related incidents that require police assistance. Current space constraints do not allow effective deployment of industry-standard security strategies for providing a safe and secure facility for customers, employees and residents. Multiple options are being examined, with a focus on balancing critical, immediate needs and long-term viability. • Security controls for City facilities and operations have previously been managed by multiple systems. The City continues to transition all security- related programming into one centralized office (Emergency Preparedness & Security) with dedicated staff. • Community safety and perception thereof while using Transfort, parks, recreation amenities and natural areas has a high impact on residents’ use and enjoyment of these services. NEW: Provide innovative municipal court services that balance accountability and compassion along with ever-changing state regulations. • Fort Collins does not have an early intervention tool to address community needs that would provide defendants struggling with substance disorders access to specialized services, counseling and rehabilitative options. • A restorative diversion approach focusing on education, peer accountability, and repairing harm for teens using vaping products, tobacco, marijuana and alcohol is needed to divert cases from the criminal justice system. • Opportunities exist for cooperative sentencing when defendants have cases in both Municipal Court and the 8th Judicial District. • State and federal legislative changes drive resource needs for additional probation, prosecution, contract substance counseling services, and judicial staff. EXHIBIT A 28 State grant funding will be pursued by the Court Administrator to help offset costs. Transportation and Mobility Fort Collins provides a transportation system that moves people and goods safely and efficiently while being accessible, reliable and convenient. The transportation system is a key component for nearly all aspects of life in Fort Collins. The system provides the connecting fabric among residences, employment, schools , recreation and leisure, and commerce. It is critical for economic vitality (interconnected with land use), impacts to Our Climate Future plans and reports, improvements to air quality and healthy living goals. It is also a key aspect of advancing City priorities around access and equity. The success of a high-quality and well-functioning multi-modal system is a community differentiator and reflected in quality-of-life performance measures. The Transportation Master Plan, approved by City Council in 2019, describes six core components of a sustainable transportation network, all of which are intended to guide Fort Collins toward realizing the overall transportation vision over 20 years. These components provide a comprehensive framework for assessing current network conditions and informs where Fort Collins can enhance its mobility programs and investments to achieve broader-reaching outcomes. These components were closely evaluated and used to inform the strategic objectives of the plan as a method to focus on near-term actions. The six core components are: (1) Transportation Infrastructure: Planning a physical transportation network that supports multimodal travel. (2) Mobility & Travel Choices: Considering the role each transportation mode plays in shaping the Fort Collins mobility network. (3) Health & Equity: Ensuring the transportation network plays a key role in advancing social outcomes. (4) Innovation: Understanding emerging technologies and how new trends are influencing the movement of goods and people. (5) Safety: Eliminating serious injuries and fatalities on Fort Collins’ roadways. (6) Sustainability & Resiliency: Shifting transportation away from creating harmful environmental impacts toward being a resource for improving environmental outcomes. A connected and mobile community includes: • Integrated land use and transportation planning and investments. • Transportation facilities and networks that are multi-modal, reliable, affordable, efficient, connected and comfortable. • Capacity and systems for effective traffic flow and minimal congestion. EXHIBIT A 29 • Programs that facilitate well-informed and sustainable travel-behavior decisions. • Growing and leveraging changing transportation technologies. Definition & Descriptions 6.1 Improve safety for all modes and users of the transportation system to ultimately achieve a system with no fatalities or serious injuries. • In 2016, Fort Collins was the first public local entity to join the Colorado Department of Transportation (CDOT) Moving Towards Zero Deaths initiative. The proclamation reflects the City’s commitment to the vision of zero traffic- related deaths. This CDOT initiative is related to the national and international Vision Zero safety project. Appropriate programs, policies, educational resources and infrastructure improvements (e.g., accessible sidewalks, safety- conscious intersection design, and low-stress networks) work to increase traffic compliance while reducing the overall number and severity of traffic accidents. • Community awareness and education regarding collisions involving vulnerable road users including pedestrians, bicyclists and motorcyclists is a focus. School safety is a priority and requires community partnership. • Quality infrastructure is necessary to improve safety, including safe, accessible, well-functioning, high-quality intersections, streets, bikeways, sidewalks and trails. • Crashes have a negative impact of $161 million annually in Fort Collins, borne primarily by the public at large. 6.2 Support an efficient, reliable transportation system for all modes of travel, enhance high-priority intersection operations, and reduce Vehicle Miles Traveled (VMT). • Commuting patterns experienced in Fort Collins have shifted to one-third commute out, one-third remain in the city, and one-third are workers who commute into Fort Collins from the region. Specific infrastructure projects (such as intersections) to improve safety, efficiency and reliability can have significant positive impacts. Continued focus on efforts to increase bicycling throughout Fort Collins will have benefits to other modes of travel. • Demand-management strategies can be effective in reducing traffic congestion and require a coordinated approach that evaluates the entire transportation system. • Train operations and associated delays through the city impact the predictability and reliability of the transportation system. • Technology should be leveraged to maximize system capacity and efficiency. 6.3 Invest in equitable access to, and expansion of, all sustainable modes of travel with emphasis on growing transit ridership. • Creating opportunities for sustainable modes of travel for all people is a key piece of achieving vibrant neighborhoods, centers and corridors (e.g., 15- EXHIBIT A 30 minute communities). Sustainable modes of travel include bicycling, micro - mobility (i.e., e-scooters), carpooling and electric vehicles. • Currently, 74% of all trips in Fort Collins are people driving alone. A behavioral and cultural change is necessary to shift transportation modes. • A fully functioning transit system requires a level of service that allows the rider to move throughout the community in a timely manner and works seamlessly with other modes of travel. • The Transit Master Plan was updated in 2019 and calls for high-frequency transit and innovative approaches to expanding coverage to create additional high-productivity and accessible routes. • Electrifying buses, the City’s fleet, and the community vehicle fleet is an important piece of reducing transportation-related emissions and will require associated infrastructure. 6.4 Support and invest in regional transportation connections. • To date, regional partners (Larimer County, Weld County, Berthoud, Estes Park, Johnstown, Loveland, Timnath, Wellington and Windsor) and private- sector investors have contributed $55 million toward the Colorado Department of Transportation project to add managed lanes to I-25. The remaining I-25 construction gap between Highway 56 and Highway 66 will require additional and creative partnerships with the state and federal governments. Due to limited highway capacity, regional roadway capacity, growing regional traffic volumes, and changing commuter flows , multi-modal options such as commuter rail, transit and other innovative regional solutions are becoming an emerging priority. 6.5 Maintain existing and aging transportation infrastructure to keep the system in a state of good repair and continually address missing elements to meet community needs and expectations. • Street maintenance, high-functioning intersections, multi-modal facilities, and a complete sidewalk network are a high priority for the community. • The cost of infrastructure maintenance continues to increase rapidly along the Front Range. • Current design standards have an impact on project implementation and increase ongoing maintenance costs. • The northeast quadrant of Fort Collins requires additional investment , including through capital expansion fees, for significant missing transportation facilities. Lack of such infrastructure may limit opportunities for affordable housing and business development that would meet the same quality and standards as the rest of the community. • The City owns and maintains approximately 240 bridges, culverts and irrigation ditch crossings, many of which are in need of repair. • As electric vehicles increase in market share, associated infrastructure becomes increasingly important. EXHIBIT A 31 6.6 Manage parking supply and demand based on time and location in a sustainable manner. • Parking at key locations maximizes the effectiveness of integrated transit, bicycle and pedestrian solutions. • Access to convenient parking for people of all abilities is an important consideration. • Successfully implementing transportation demand-management strategies should reduce automotive congestion and the increasing need for associated parking. • Mobility hubs enhance last-mile access into neighborhoods from key parking locations and need consideration along future Bus Rapid Transit (BRT) corridors for deploying additional MAX-like services. • Current Downtown pricing structures disincentivize parking in preferred long - term locations. High Performing Government Fort Collins exemplifies an efficient, innovative, transparent, effective and collaborative city government. A high-performing government delivers services desired by the community through sound financial management; data-informed, transparent and collaborative decision-making; effective communication and efficient project management. To achieve this, the City attracts and employs diverse and competitive talent, retains its workforce through development and growth opportunities, and promotes intelligent risk -taking to address increasingly complex challenges. The City’s vision, mission and values are reinforced at every level of the organization and guide its culture. Exceptional customer service that is responsive to the needs of residents and businesses is crucial in every interaction between the City and all members of the community. Public participation and a transparent government are cornerstones of a high-performing community. The City values inclusive community engagement and involvement in the planning and decision-making process. It also collaborates and problem-solves with neighboring municipalities, Colorado State University, school districts, Larimer County, special districts, local organizations, businesses and community members. Key city-wide processes have been identified, including leadership, strategic planning, budgeting, staff growth and development, and human resources that are aligned to develop an organization that listens to and engages the public, continuously delivers high - quality services to the community and generates trust in and transparency of City business. The City of Fort Collins systematically applies economic, environmental and social lenses to decision-making. The City is also committed to continuous improvement and EXHIBIT A 32 performance excellence. Operational data and performance metrics, along with data from surveys, benchmarking, engagement events and face-to-face interactions, are analyzed and provide key insights for decision-making and strategic opportunities for improvement. The City budget reflects community values, challenges and opportunities. A high-performing government includes: • Effective and efficient local governance where all community voices are heard and valued. • Fiscal sustainability and transparency. • A collaborative and community-based approach to problem solving. • Core processes that are consistently used across the organizat ion. • An organizational culture of continuous improvement in all areas. • A systems approach, driven by data, to effectively solve problems, creatively pursue opportunities for improvement and develop innovative solutions. • A workforce of talented people who care deeply about public service and building trust . • Promoting lifelong learning, volunteerism and philanthropy. • Citywide strategies and standards for meaningful and inclusive involvement in governance and decision-making. • Analyzing and balancing interconnections to advance economic, environmental and social sustainability, health and resilience. • An organization that exemplifies commitment to the highest legal, ethical and regulatory standards. Definition & Descriptions 7.1 Provide world-class municipal services, while recognizing the importance of multi-sector relationships and partnerships at all levels. • Delivering exceptional service for an exceptional community provides a platform for co-creation that enables residents, businesses and non-profit agencies to help enhance Fort Collins and solve shared community challenges. • The City continues to implement systems and processes that improve services and resident satisfaction, as consistent with the City’s performance excellenc e journey. • While the City strives to meet the needs of all community members, regulation, stewardship, voter-driven actions and other factors may dictate circumstances in which the City is unable to satisfy some residents and businesses. • As the organization has increased service delivery to the community, internal support services are strained to keep pace. 7.2 Maintain the public trust through a high performing Council organizational transparency, legal and ethical behavior, and regulatory compliance. • City Council and the organization place a strong value on providing good governance and maintaining public trust, with a commitment to transparency. EXHIBIT A 33 • In 2021, 59% of residents indicated the overall direction of the City was positive, which is above national and Front Range benchmarks. • The City continues to focus on fostering a culture of ethical behavior and embedding core values into the culture to reinforce accountability. • Oversight, coordination and collaboration are required f or the City to comply with various federal and state laws and protections, such as the Americans with Disabilities Act (ADA), Title VI, and Fair Housing. • State and federal legal and regulatory environments are constantly changing and impact the City’s operations, policies and liabilities. 7.3 Engage the community more effectively with enhanced inclusion of diverse identities, languages and needs. • The City’s public engagement strategy focuses on fostering an engaged community, equipping staff to successfully lead public engagement projects, prioritizing inclusivity and accessibility, reducing barriers to participation, and ensuring accountability and reciprocity in community engagement. • Fort Collins has a diverse mix of residents who desire meaningful engagement, trust and regular communication with their local government. • Cultural and language gaps, and limited time can be barriers to engagement. • The City is seeing “engagement fatigue” with reduced participation in community outreach and stakeholders voicing concern about over-engagement and the pace and breadth of City initiatives. • The City needs to continue to reimagine community engagement to reach the entire community in meaningful ways. 7.4 Foster a sense of purpose, belonging and well-being in how we innovatively attract, develop and retain diverse talent to serve our community. • Challenges to attract, recruit and retain talent have increased exponentially in the region, requiring a competitive portfolio of total compensation and well- being offerings that include caregiving considerations. We need to identify what is needed for all and what customization is required for specific talent segments. • Managers make a difference in the lives of their employees. An investment in managers enables them to lead the way in coaching, developing and retaining talent. • Changing conditions have created a surge in employment movement. Adaptive and flexible practices and policies are required. Focusing time and funds in continuously developing and engaging our employees is critical to retention efforts and building an agile, digitally competent and confident workforce ready to meet evolving community needs. • Diversity creates the potential for innovation, creativity and resourcefulness. The City organization must continue the focus to develop diverse talent pools and increase representation in the workforce and the leadership pipeline. • Volunteers are a source of talent by building passive recruitment pipelines and extending what the City can provide to the community. Proactively supporting EXHIBIT A 34 volunteer programs supports engagement, reinforces a shared sense of purpose, creates understanding, and builds a resilient community. 7.5 Foster a culture of physical and psychological safety, resilience, wellness and sustainability across the City organization. • The City’s safety culture is one of prevention, mitigation, education, safe design principles and collaborative partnerships with departments across the City. • The City offers a wholistic approach to well-being for our workforce and their families by increasing engagement, impacting productivity and decreasing health care costs. • Behavioral health contributes to psychological safety and resilience. As th e City increases its diversity profile, resources and training for leadership and employees is paramount to creating safe workspaces and building resilience among our workforce. • The unique wellness needs of a diverse workforce include a portfolio of comprehensive and inclusive benefits. This includes access to preventative and healthy lifestyle education, training and resources. • The City views it as critical to lead by example in sustainability. The Municipal Sustainability and Adaptation Plan calls for focused effort in improving resilience, protecting public lands, conserving water, reducing waste and carbon emissions, and supporting staff. Accelerated projects include energy - and water-efficient buildings and facilities and reducing municipal waste. 7.6 Optimize technology, data analysis and process improvements to innovate, guide decisions and enhance service delivery. • As large data sets become more readily available for analysis, the City needs to evolve its business practices and partner with the community to make best use of that data. • The City recognizes the need to identify and refine benchmarks, which help to determine exceptional performance levels and targets from regional, nationa l and global comparisons across industries. • The City lacks a coordinated approach to fully integrate and deploy advanced information and connected technologies to help manage key infrastructure, public health and safety systems. • Developing a systematic approach to “smart cities” thinking, including how to best use data and artificial intelligence, can produce better outcomes for residents and businesses. • In 2021, 2,217 hours of staff time and $72,093 were saved through performance improvement work led by the City’s FC Lean program. Additional opportunities remain in the organization. 7.7 Address current and long-term projected gap between available revenue and resources, and what is required to meet service levels set by adopted plans. • Increasing community demands, staffing required to provide services to a growing population, and inflationary costs are pressuring the City’s reserves as revenue growth slows. EXHIBIT A 35 • The 2019 Long Term Financial Plan indicates that long -term total expenses are expected to grow at 3%, while total revenues are expected to grow at 2.1%. The City has explored revenue diversification options and continues to evaluate potential causes and solutions. • Various areas across the City lack sustainable funding for enhanced resourcing and investments, including transit, parks, transportation infrastructure, housing that is affordable, and climate goals. 7.8 Evaluate the City's assets and infrastructure to most effectively prioritize funding that best maintains and protects those investments, while improving the customer experience. • Tools and systems that support capacity planning and capital asset needs, monitor asset life and condition, and schedule repairs (based on optimal asset lifecycle cost estimates) may improve the effectiveness of asset management. • Virtual assets, such as software licensure and data, are also critical to delivering City services and require consistent cycles of replacement and maintenance. • Infrastructure and amenity replacement gaps pose risk to the City’s ability to provide safe and quality experiences that meet resident expectations. • As the City’s assets age, renewal and replacement are critical to maintaining service standards. • The City owns and maintains about 100 buildings. The average facility age is 38 years and critical mechanical components are reaching end of life and are inefficient. • The City owns and maintains over 2,000 pieces of equipment and vehicles. Tensions exist in keeping the fleet current, functional and meeting the City’s sustainability goals. 7.9 Proactively influence policy and legislative development at all levels. • The City plays a critical role in influencing local, state and federal policy that impacts its ability to achieve Key Outcomes. • Proactive influence of other government policy and legislation can help ensure a workable outcome for the City and community members. • Policy decisions at other levels of government result in sometimes burdensome compliance requirements that require additional human capital and funding solutions to ensure legal compliance. EXHIBIT A