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HomeMy WebLinkAboutCOUNCIL - AGENDA ITEM - 03/23/2021 - WASTEWATER UTILITY OVERVIEWDATE: STAFF: March 23, 2021 Theresa Connor, Interim Utilities Executive Director WORK SESSION ITEM City Council SUBJECT FOR DISCUSSION Wastewater Utility Overview. EXECUTIVE SUMMARY The purpose of this item is to provide an overview of the Fort Collins Wastewater Utility. Wastewater Utility collects, treats, and either discharges or reuses the effluent from approximately one -third of the city’s residents and businesses. On average, 14 million gallons of sewage is treated every day. Treatment exceeds standards required for discharge back into the Cache la Poudre River or Fossil Creek Reservoir Inlet Ditch. This represents one of the largest investments the City makes in Environmental Health and Public Health outcomes for the city. The system is in relatively good shape, however, investment in the aging sewer system and the treatment plants to meet increased environmental regulations will be needed in futu re years. It should be noted that the Clean Water Industry as well as Utilities staff continue to see this service as less “waste” and more of a resource recovery opportunity. This overview will cover how the Utility is recovering nutrients, energy and w ater (ReNEW) from the raw sewage. In the near future, it is expected that these services will be referred to as the “ReNEWal Utility” or “Resource Recovery Utility”. GENERAL DIRECTION SOUGHT AND SPECIFIC QUESTIONS TO BE ANSWERED Does Council have any questions or feedback about the strategic direction or operations of the wastewater utility? BACKGROUND / DISCUSSION Water is an essential ingredient to the many activities and businesses that make Fort Collins special. This first installment of the community-owned Fort Collins Utilities overviews relates to the Wastewater Utility, which is responsible for collecting and treating water after it is used and then returning it to the environment. Water and wastewater utilities are foundational community institutions that provide critical and reliable services 24/7 while protecting the health of our community and natural resources. The challenges we face today and tomorrow require new technology, innovation, and foresight. Investments in our water and wastewater resources and infrastructure help protect our community allowing it to continue to thrive. The following United States Water Alliance description of forward -thinking wastewater utilities captures the Fort Collins Utilities’ approach: “Wastewater is not waste; rather, it’s a precious resource. Water utilities throughout the country are recovering nutrients, reclaiming water, and producing energy from waste streams - all of which help reduce carbon and nitrogen emissions to the atmosphere and generate power and heat. Water utilities are using biogas cogeneration, wind turbines, heat exchangers, and solar systems to recover and produce net energy positive facilities. They have embraced the idea that wastewater treatment plants can be transformed into resource recovery facilities, as some produce more energy than required for their operations and sell the excess energy back to the grid. Similarly, biosolids management has evolved from a “disposal” problem to a “reuse” opportunity.” The Numbers • Residential customers - 32,500 • Commercial customers - 2,000 o Industrial customers - 15 March 23, 2021 Page 2 • Average Total Daily Flow - 12.8 million gallons/day o Average Flow at Mulberry Water Reclamation Facility - 2.7 million gallons/day o Average Flow at Drake Water Reclamation Facility - 10.1 million gallons/day • Average Reuse Flow - 3 million gallons/day • Annual Average Tons of Biosolids - 2,200 dry tons • Acreage of Meadow Springs Ranch - 26,500 acres • # of Miles of Sanitary Sewer Collection System - ~458 miles • # of Employees - 92 • 2021 Operating Budget - $17.9M • 2021 Capital Budget - $13.6M Customer Satisfaction Survey Utilities has a long history of measuring customer satisfaction to ensure world -class customer service. In 2020, Utilities transitioned our customer satisfaction survey to a benchmark survey and partnered with J.D. Power. J.D. Power compares the results for Fort Collins Utilities with utilities nationwide and the mid -size west utilities. Utilities made the change to support the Baldridge practice of benchmarkab le data to understand how we compare industry wide and received J.D. Power results presentations on what Key Performance Indicators drive higher overall customer satisfaction within the six factors of the survey. Utilities intends to conduct the J.D. Power surveys and other surveys to capture the voice of the customer following this schedule: • Even years, Residential Electric and Water and Wastewater survey, fielded in two waves of surveys to track customer satisfaction of Utilities business customers. • Odd years, beginning in 2021, Commercial Electric Survey fielded in one wave. Utilize the Fort Collins Community Survey to track Utilities residential customer satisfaction. In 2020, the Residential Water & Wastewater survey achieved a response rate of 4 .4%, exceeding the goal of 99% confidence level and less than 5% margin of error. The response rate was three times higher than our previous survey participation rate. In addition to Overall Satisfaction, the survey uses six factors for measuring customer satisfaction: • Quality & Reliability • Billing & Payment includes both water and wastewater. • Price • Communication includes both water and wastewater. • Conservation • Customer Service includes both water and wastewater. The Overall Satisfaction score, as well as three of the six factors, are relevant to the wastewater utility - Billing and Payment, Communications and Customer Service. • Overall Satisfaction: Utilities scored 758, above the national average of 742, and above the mid -size west utilities of 739, an excellent score for a newly participating utility. However, Utilities’ score of 758 was below the top quartile score of 785, which is an overall customer satisfaction greater than 75% of national utilities, e.g., a top-performing utility. • Billing and Payment: Utilities scored 801, just above the national and mid -size west utilities scores, both of which are 791. • Customer Service: Utilities scored 783, below the national average of 812, and below the average of mid - size west utilities of 808. Customer service includes both the phone and digital experience. Overall, Utilities performed above average on the phone experience and below average on the digital experience. • Communication: Utilities scored 675, below the national average of 705, and below the average mid-size west utilities of 699. March 23, 2021 Page 3 Three wastewater-specific questions were added to the residential water survey in 2020: • Overall satisfaction specific to the Wastewater Utility (because most of the general overall satisfaction sc ore relates to the Water Utility): o Utilities scored 7.79 on a scale of 1-10. Utilities scored above the national average of 7.32 and above average for mid-size west utilities of 7.30. • Percentage of customers not experiencing issues with wastewater services: o Fort Collins Utilities scored 96%. National average was 82%, and the average mid -size west utilities was 88%. • Average billing comparisons: o The average reported customer wastewater monthly bill in Fort Collins was $43, lower than the national average of $93 per month and lower than the average mid-size west utilities of $79 per month. In summary, the Utility industry nationwide continues to respond to the needs and desires of our customers and scores continue to increase yearly. Partnering with J.D. Power enables Utilities to compare our performance within the evolving industry to measure and achieve outstanding customer service. Background of the Infrastructure System Utilities serves approximately one third of the City’s Growth Managem ent Area as well as the town of Laporte. Other areas of the city are generally served by the Boxelder Sanitation District or South Fort Collins Sanitation District. There are about 32,500 residential customer, and 2,000 commercial customers with 15 industr ial customers. • Utilities operates approximately 458 miles of sanitary sewer system. Operations and maintenance goals include washing of the system every two years and televising the system every 10 years. • Approximately 20 miles of sanitary sewer p ipe are over 100 years old. Useful life of the pipe was expected to be 50-70 years, and much of this pipe is undersized. Currently, Utilities is replacing about two miles of sanitary sewer system per year. • The Mulberry (MWRF) and Drake Water Reclamation Facilities (DWRF) operate within and maintain ISO 14001 certifications, which manages the environmental impacts of our activities and products. Both facilities also are recognized by CDPHE as Gold Level Environmental Leaders. • MWRF is operated remotely by the operators located at DWRF through a SCADA system that monitors operating conditions at the plant. o Mulberry is rated at 6 million gallons/day (mgd) capacity with average daily flow of 2.7 mgd. The discharge from MWRF flows directly into the Cache la Poudre River Segment 11. • DWRF recently was recognized by the National Association of Clean Water Agencies for Platinum Peak Performance and the State of Colorado as an ELP Gold Certified Facility. o DWRF is rated for 23 mgd capacity with an average daily flow of 10.1 mgd. It has permitted discharge points to the Cache la Poudre River and the Fossil Creek Reservoir Inlet Ditch. o DWRF produces about 3 mgd of reclaimed water that is sent to the Platte River Power Authority’s Hamilton Reservoir at the Rawhide Energy Station, in partnership with Anheuser Busch and the Water Supply and Storage Company, in a complex reuse agreement (that may be revisited in association with the Rawhide Coal-Fire Plant’s planned closing in 2030). • The Pollution Control Lab (PCL) is located at DWRF and performs critical analysis to ensure we are protecting the public and our environmental resources from pollution. The Lab collects and analyzes over 40,000 samples each year from a variety of sources including the Poudre River , urban creeks, industrial discharge, as well as various points in the wastewater treatment process. Over 90 parameters are assessed to demonstrate that the wastewater processes are meeting regulations. o An in-house laboratory provides the community with control over the quality and validity of the data and March 23, 2021 Page 4 keeps costs low. This allows for the quick delivery of sound, reliable data to allow staff to respond to changing conditions in a timely and effective manner. o The Lab is certified and accredited thr ough an annual “blind sample” audit program and has always achieved a 100% score over the last several decades. It also serves as a regional and community resource for environmental analytical expertise. The Lab provides analytical and reporting services t o local entities including Boxelder Sanitation District, South Fort Collins Sanitation District, Carestream Health, the Township of Windsor, Leprino Foods, and the City of Greeley’s Bellvue Water and Wastewater Treatment and Boyd Lake Treatment facilities. • The biosolids operations at both DWRF and Meadow Springs Ranch (MSR) have achieved Platinum Level Certification with the National Biosolids Partnership program. Biosolids are the stabilized residual from the anaerobic digesters at DWRF. In addition to being the biosolids application site, MSR serves an important role in environmental stewardship, maintaining water rights, and is a working cattle ranch. Numerous archeological and historically relevant sites are on the ranch, including a barn used during the Pony Express days. CHALLENGES TO OUR SYSTEM What Not to Flush As with all our Utility services, we depend on community partnerships to be effective. What people put into the sewer system can negatively impact performance of the system and the wastewa ter treatment plant and drive up costs to operate both systems. Examples include: • “Flushable” wipes are generally not flushable. They do not disperse upon flushing and stay like rags in the sewer system where they can collect on tree roots in or in bellies within the pipes and cause sewer backups into basements. New research conducted this summer, the first of its kind, indicates that higher microplastic concentrations in the wastewater effluent have been linked to higher levels of wipes within the system in Galway, Ireland. • Fats, Oil and Greases (FOG) are often discharged during the holidays. Once FOGs are in the sewer system, they will congeal and coat the pipe walls, which reduces capacity of the sewer system and potentially causes sewer system backups. “Flushable” wipes also can combine with FOG to create Fatbergs (concrete -like masses in the system). Certain areas of town have pipes called “greasers” that are cleaned monthly, which drives up maintenance costs. • Stickers from fruits and vegetables, those seemingly innocuous stickers found on fruits and vegetables at the grocery store, find their way down the drain. When they arrive at a water reclamation facility, they gum up the headworks of the plant as badly as wipes, hair or other various items f ound in the wastewater stream. Those stickers that make it through the headworks do float and are able to make it all the way through the process to the discharge. • When pharmaceutical drugs are flushed down the toilet, they end up at the wastewater plant, which is not designed to treat these drugs. The concentrations of “emerging contaminants,” such as pharmaceutical drugs in the wastewater effluent, are increasing. Currently, these contaminants are not regulated but are expected to be in the future. Aging Infrastructure • Much of the DWRF facility was constructed in 1960, is reaching its useful life and requires renewal. • Due to the gases and other conditions at a wastewater treatment plant, the environment is quite corrosive. Replacement of the clarifier mechanisms and the plant headworks will be upcoming projects within the CIP program. • Over 20 miles of our sewer system is over 100 years old and is in Old Town or downtown area. The pipe used at that time had an expected life of 50-70 years and is difficult to maintain. Much of that system is also undersized and will require normal (open cut excavation) construction to replace the sewer pipe, which is disruptive to the community. March 23, 2021 Page 5 o Approximately 2 miles, or 0.44%, of sewer line is replaced each year. Best practice within the industry is to replace 1% of the system per year so that every hundred years, the system is renewed or replaced. In future capital plans, this rate of replacement or renewal increases to 4 to 5 miles per year to prevent future failures of the system. o To renew the sanitary sewer system, Utilities uses various pipe lining methods where the pipe size is adequate. “Trenchless technology,” such as sewer lining, can be used to minimize impact where possible. o Approximately 116 miles of the 450+ miles of pipe in the system exist in backyards or private property, which causes access issues for maintenance and replacement. Nutrient and Temperature Regulations • CDPHE is expected to adopt rules regulating temperature of discharg es in 2022 that will require upgrades to MWRF that are expected to cost between $4-6 million. The rules are based upon the CDPHE need to protect suitable wildlife habitat (brown trout) in the Cache la Poudre River and its regulatory authority of point sour ce facilities. Staff continues to work with the state on alternative regulatory solutions such as site -specific standards or variances. • Excess nitrogen and phosphorous levels within the wastewater discharge are harmful to receiving waterways. CDPHE will require reductions in phosphorous concentrations from the wastewater effluent in 2021. • CDPHE is promulgating rules that would regulate the temperature of discharges. Currently, MWRF does not meet those regulations approximately six days a year during the winter months. 24/7 Operations During a Pandemic • Operating a wastewater system through the COVID-19 pandemic has been challenging. Initially, there was concern that contact with the raw sewage was an exposure route to the virus, so construction pro jects that included connection of laterals were stopped to prevent potential exposure. • The sewer cleaning crews needed to continue to work, so PPE was increased for them, including higher level respirator protection. • At the plants, operators were separated to different areas of the facilities and kept separate from construction projects occurring during the pandemic. • At the Pollution Control Lab, staffing was rotated until a scheme could be developed to keep employees separated within the lab itself. Innovation and Opportunities • Since wastewater systems were first developed in Europe to address the plagues of the early and mid -1800s, it is fitting that we now use the wastewater systems as early surveillance warning for COVID spread within the community. This partnership continues through CDPHE, CSU, and 17 front range wastewater utility providers. Currently, the wastewater COVID concentrations are trending higher a few days ahead of the reported clinical positive cases through Larimer County Public Health. The City has further partnered with CSU and Larimer County to utilize sewer shed monitoring to identify potential outbreaks in specific areas such as the college dorms. • DWRF just began a side stream nutrient treatment process to reduce phosphorous in the effluent, required by upcoming regulations from CDPHE. Process data to date from this project shows a 95% effluent phosphorus levels in the Drake effluent. Additional operational optimization strategies have reduced the nitrogen and phosphorus levels at MWRF and DWRF. • DWRF will continue to reduce its carbon footprint through harvesting energy from the methane produced by the anaerobic digestors, known as the Co-Generation Energy System. This will roughly meet 6% of DWRF’s energy demands. March 23, 2021 Page 6 Optimizing Operations • Water Reclamation and Biosolids (WRB) is a charter member of the Partnership for Clean Water (PCW) through the American Association of Water Works. Through this effort, the WRB teams have implemented strategies at the operational level that will minimize the need for expensive capital projects going forward. o One example is optimizing the primary treatment trains to generate and hold onto more internal carbon for use in the secondary treatment process. Similar efforts have been made with determining dissolved oxygen set points for secondary treatment processes to improve phosphorus and nitrogen removal. These efforts will reduce the need and costs associated with external carbon supplementation. o As part of the PCW, the WRB team has established performance goals that exceed regulatory limits. These established goals, strategies for success, and documented case studies are part of the PCW Partnership Application were scheduled to be submitted by end of January 2021. • Recently, pipe lining technology has begun to use a thinner liner and UV to cure the liner in place. This method also eliminates the resin off gassing and water by -product associated with previous steam-cured processes. We are piloting this technology to determine effect iveness and could potentially use it in smaller pipelines. FINANCIAL OUTLOOK A scan of typical monthly residential bills for wastewater charges across the Front Range is provided below. Fort Collins Utilities is right in the middle of the range. Utility 2013 2014 2015 2016 2017 2018 2019 2020 2021 Boulder 23.49$ 24.67$ 24.96$ 31.83$ 33.42$ 35.09$ 36.87$ 38.71$ 40.65$ Loveland 17.71$ 18.40$ 20.44$ 24.88$ 27.61$ 30.65$ 32.33$ 34.58$ 37.00$ Ft Collins 29.72$ 30.61$ 31.53$ 32.47$ 33.45$ 34.45$ 34.45$ 34.25$ 34.25$ Longmont 19.72$ 23.01$ 26.79$ 30.83$ 31.76$ 32.71$ 33.38$ 34.10$ 34.10$ Colorado Springs 28.63$ 28.63$ 28.63$ 28.63$ 28.63$ 28.63$ 29.41$ 29.88$ 29.88$ Greeley 19.07$ 18.67$ 18.53$ 19.17$ 19.17$ 19.74$ 20.24$ 21.92$ 24.11$ Wastewater Wastewater Capital Improvement Plan The Capital Improvement Plan for the Wastewater Fund includes capital improvements at the reclamation facilities as well as a significant increase in asset renewal of the wastewater collection system to address the significant need to replace an aging sewer system. $0 $5,000,000 $10,000,000 $15,000,000 $20,000,000 $25,000,000 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 Wastewater Fund Capital Improvement Plan Wastewater Collection Water Reclamation Historical Ave Capital 2010-2019 Ave CapitalInvestment 2020-2030 March 23, 2021 Page 7 Wastewater Operations Operating revenues have grown modestly over the past decade with rate increases often not being fully realized. Modest rate adjustments will be necessary to increase revenues in this utility service. $0 $5,000,000 $10,000,000 $15,000,000 $20,000,000 $25,000,000 $30,000,000 $35,000,000 $40,000,000 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030Annual Operating RevenuesWastewater Operating Revenues (2010-2030) Operating Revenue (1.4% per year) Assuming Historical Trend (2.5% per yr) The colored area represents the 95% confidence band around the expected operating expense. Wastewater Operations and Maintenance (O&M) expenses have increased 2.5% over the past decade. If this can be maintained over the coming decade, this Enterprise Fund will be well-positioned to meet the anticipated increase in capital investments. $0 $5,000,000 $10,000,000 $15,000,000 $20,000,000 $25,000,000 $30,000,000 $35,000,000 Annual Operating ExpensesWastewater Operating Expenses (2010 -2030) Operating Expenses (2.5% per yr) Assuming Historical Trend (2.5% per yr) The colored area represents the 95% confidence band around the expected operating expense. The combination of operating revenues increasing very modestly and O&M increasing at a slightly faster rate will, over time, reduce the operating income being generated for this utility. However, operating income is expected to remain adequate to meet all debt service needs without significant contributions being required from plant investment fees. March 23, 2021 Page 8 Wastewater Rate and Debt Forecasts As the table below shows, very modest rate adjustments are anticipated along with the issuance of $25 -35 million of debt over the coming decade to provide adequate financial resources to c omplete the anticipated $150-170 million of capital improvements. 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 Rate Increase 0.0%0.0%0.0%0-2%0-2%0-2%0-2%0-3%0-3%0-3%0-3% Debt Issuance $M $10-15M $15-20M $150-170M of capital work is expected to be needed between 2020 and 2030 in addition to the current capital appropriations Summary Fort Collins Utilities runs a very competitive and cost -effective wastewater system that delivers a high level of service to the community and is looked to as an innovation leader in the state and across the nation. Like many wastewater system providers, we are challenged with aging infrastructure and changing regulations. We are poised to address those challenges while continuing to optimize our operations and performance of the s ystem. ATTACHMENTS 1. Powerpoint Presentation (PDF) 1Wastewater Overview March 23, 2021 ATTACHMENT 1 Overview Outcome of Service & Customers System Overview & Challenges Innovation and Opportunities Financial Considerations How It Happens Questions, Comments, Discussion 1 2 3 4 5 6 Disposal reNEWal Removal of Waste Recovery of Nutrients Energy (Clean) Water Old Mindset New Mindset Tr ansformation of Wa stewater City Plan Alignment Poudre River Ecosystem/Health Public Health Livability Community Sustainability Environmental Health Safe Community Customer Satisfaction Survey New Residential Survey Tool –J.D. Power •Benchmarkable •Three times greater response •Actionable information Residential Wastewater Results Wa stewater Survey Questions Fort Collins Wastewater Industry Mean National Industry Mean Mid-Size West Overall Satisfaction 7.79 7.32 7.30 Customers w/o Issues 96%82%88% Av erage Bill $43 $93 $79 Customer Breakdown •Residential: 32,500 accounts •Commercial: 2,000 •Industrial: 15 Commercial Wa stewater Results Customers Ranked Service Excellent or Good 94% Wa stewater System Growth Management Area (GMA) Mulberry Basin Drake Basin Wa ter Reclamation Facility Wa stewater Collection Trunks N MulberryMulberry DrakeDrake Laporte Fort Collins Laporte Fort Collins N Rawhide Energy StationRawhide Energy Station Meadow Springs Ranch Meadow Springs Ranch Wa ter Reuse to Rawhide Power Station Biosolids Application at Utilities-Owned and -Operated Meadow Springs Ranch DrakeDrake Wa stewater System MulberryMulberry Cache la Poudre River Fossil Creek Ditch Sewer System By the Numbers Maintain and Operate •455 miles of collection and trunk main, 6” -42” •~25%of mains in backyards or easements •Property owner maintains laterals Preventative Maintenance •~50%or 270 miles of mains hydro-jet washed annually •~10%or 40 miles of mains television inspected annually •~2 miles of mains lined with cured-in-place pipe liner •20 wastewater mains bio-augmented for grease weekly Laporte Fort Collins N Pi pe Condi tion Tot al Le ngt h (miles) Pe rcent of System Ve ry Poor 10.4 2.3% Poor 22.6 5.0% Fair 27.9 6.2% Good 46.9 10.5% Ex celle nt 340.0 75.9% Pi pe Condi tion Tot al Le ngt h (miles) Pe rcent of System Ve ry Poor 10.4 2.3% Poor 22.6 5.0% Fair 27.9 6.2% Good 46.9 10.5% Ex celle nt 340.0 75.9% Sewer System Approximately 70-Ye ar-Old Brick Manhole Root Ball Growing in 60-Ye ar-Old Clay Sewer Pipe Collapsed 24” 60-Ye ar-Old Sewer Trunk Main Roots Growing in 90-Ye ar-Old Clay Sewer Service Aging Infrastructure Asset Reliability Risk of Failure = Consequence x Likelihood Root Cause Failure Analysis Operational Optimization Capital Improvement Forecasting Innovation and Opportunities Sew er System Wa ter Reclamation Facilities Laporte Fort Collins N Mulberry Water Reclamation Facility treats SIX MILLION GALLONS of wastewater per day. Drake Water Reclamation Facility treats 23 MILLION GALLONS of wastewater per day. Wa ter Reclamation Facility Effluent Discharge Goals Parameter Current Permit Limit Below Compliance Goal BOD5 (30/7 day avg)30/45 mg/L 90% of Permit Limit (27 mg/L) TSS (30/7 day avg)30/45 mg/L 90% of Permit Limit (27 mg/L) TIN -annual median 15 mg/L 90% of Permit Limit (13.5 mg/L) TIN -95th Percentile 20 mg/L 90% of Permit Limit (18 mg/L) NH3-N limits by month 90% of Permit Limit TP -annual median 1.0mg/L 0.95 mg/L TP -95th Percentile 2.5 mg/L 95% of Limit (2.38 mg/L) Combined Facility Energy Efficiency 1% annual reduction Facility Performance Facilities Awards and Recognition Environmental Management System Reclamation Facilities Aging Infrastructure Drake –Cyclones for Inorganic Separation Mulberry –UV Installed in 1996 Drake –¾-Inch Bar Screens To tal Phosphorus Side stream phosphorus removal system at Drake •Secondary process •Blower optimization •Mixing operations •Inline water quality probes Reclamation Facilities Innovation & Opportunities Regulation 85 limits To tal Inorganic Nitrogen and Total Phosphorus in effluent. Limits could lower beginning in 2028. To tal Inorganic Nitrogen Nutrient Regulations •To tal inorganic nitrogen •To tal phosphorus Emerging Contaminants •Pharmaceuticals •Manmade chemicals •Personal care products •Microplastics •Radioactive material Te mperature •Changing stream classification at Mulberry •Emphasis on fish habitat Current Challenges Cogeneration Unit at Drake Innovation and Opportunities Energy Optimization Natural Gas Fleet Vehicles Hybrid & Alternative Fuel Investing in Our Infrastructure Innovative Technology UV Pipe Lining Side Stream Renew ing Our System Increasing Environmental Performance Pollution Control Lab •40,000+ samples each year from sewer collection, water reclamation and environmental discharge points •Ensures contaminants are removed before water returns to the environment •Serves 6+ outside organizations •Cost-effective way to ensure quality results and response •100%score over decades in annual “blind sample” audit certification program Meadow Springs Ranch Circular Economy System Components Meadow Springs Ranch Community Partnership How Much Does Sewer Service Cost? $15 $20 $25 $30 $35 $40 $45 2013 2014 2015 2016 2017 2018 2019 2020 2021 Residential Wastewater Monthly Bill Boulder Loveland Ft Collins Longmont Colorado Springs Greeley Wa stewater Fund Capital Improvement Plan 26$0 $5,000,000 $10,000,000 $15,000,000 $20,000,000 $25,000,000 Wastewater Collection Water ReclamationHistorical Ave Capital 2010-2019 Ave CapitalInvestment 2020-2030 2030202220232024202520262027202820292021 $0 $10,000,000 $20,000,000 $30,000,000 OPERATING INCOME Total Operating Expenses Total Operating Revenue Wa stewater Fund Operating Income 1.5% growth 2.2% growth How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens How It Happens Questions?