HomeMy WebLinkAboutWater Board - Minutes - 04/18/2019WATER BOARD
REGULAR MEETING
April 18, 2019, 5:30-7:30 p.m.
222 Laporte Avenue, Colorado River Community Room
04/18/2019 – MINUTES Page 1
1. CALL TO ORDER
5:32 p.m.
2. ROLL CALL
• Board Members Present: Michael C. Brown, Jr., Jason Tarry, Phyllis Ortman,
Steve Malers, Greg Steed, Brett Bovee, Andrew McKinley
• Board Members Absent – Excused: Randy Kenyon, John Primsky, Jim Kuiken,
Kent Bruxvoort
• Staff Members Present: Theresa Connor, Marisa Olivas, Donnie Dustin, Eileen
Dornfest, Susan Strong, Mark Kempton, Abbye Neel, Jason Graham, Link
Mueller, Mark Cassalia, Liesel Hans
• Members of the Public: None
3. AGENDA REVIEW
• None
4. CITIZEN PARTICIPATION
• No public comments
5. APPROVAL OF MINUTES
• Chairperson Brown postponed approval of the February 21 and March 21
meeting minutes approval to the May 16 regular meeting due to a lack of
quorum.
6. NEW BUSINESS
a. Staff Reports
(Attachments available upon request)
Utilities Customer Satisfaction Survey
Mark Cassalia, Utilities Customer Support Manager
Presentation Summary
• Utilities Customer Support Manager Mark Cassalia gave an overview
of the 2018 Customer Satisfaction Survey results; the 2018 survey
was taken around implementation of Time of Day (TOD) Rates, which
could have had an impact on results. The survey scale was from 1
(extremely dissatisfied) to 5 (extremely satisfied) rating.
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No key accounts were surveyed for 2018; they are surveyed every
other year. The 2018 survey saw a residential satisfaction decrease
and commercial satisfaction remained stable. The Utility maintained
high results in trustworthiness, accuracy of bills, convenience of bill
payment options, reliability and quality of electric and water services,
and courteousness of customer service.
The Utility has made great strides in increasing customer service
response and helpfulness, online security, and employee knowledge.
Slipping survey trends included cost of services and the number of
programs and incentives offered for conservation. Mr. Cassalia agreed
that some modifications will need to be made, but also believes there
could be a disconnect between residents/businesses’ perceptions
about the Utility versus what the Utility is actually doing.
Discussion Summary
• Board members commented on and inquired about related topics such
as if the survey offered a dialogue or if the survey is simply a rating
scale (Mr. Cassalia confirmed it is rating only). Board members
suggested including an open-ended question that provided the
opportunity for survey takers to tell the Utility what could be done
better. It was also suggested to track if the data is coming from the
same customer, from year-to-year, to see changes in opinion.
Water Resources Monthly Report
Donnie Dustin, Water Resources Manager
Presentation Summary
• Water Resources Manager, Donnie Dustin, reviewed the Water
Resources Monthly Report. A notable item was that the month of
March saw colder temperatures (around 6° below average). Water
demand was lower than projected. There was a slightly-above-
average snowpack. On Thursday April 11 Northern Water set the
Colorado Big Thompson (CBT) quota at 70%. CBT is a supplemental
source for the Northern Colorado region, so by looking at snowpack,
what is in storage regionally, and an estimate of district demands a
quota is recommended by staff. A 70% quota is about average and
gives the City adequate supplies.
Discussion Summary
• Board members commented on and inquired about related topics
including wondering if supplies are typically higher in an average year.
Mr. Dustin confirmed they are higher, but the projection is what the
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City would get after considering treatment processes at the plant.
Halligan Water Supply Project Quarterly Report
Eileen Dornfest, Special Projects Manager
Presentation Summary
• Special Projects Manager, Eileen Dornfest stated that the main update
is the Draft Environmental Impact Study (EIS) release date has been
revised from mid-2019 to late 2019.
Discussion Summary
• Board members commented on and inquired about various related
topics including more details regarding land acquisition and
easements (these would act as temporary and long-term access to the
land for construction and after construction. There are a few cases that
may require lease or purchase); a request for clarification of the
wording for the project’s anticipated cost (design is yet to be done, and
the vague wording opens the window for unexpected costs to occur
during design), and concern for the lack of boring (boring has not
taken place because of the dam location, and engineering consultants
must determine how to build on top of the dam).
Financial Monthly Report (meeting packet only/no discussion)
b. Regular Items
U.S. Bureau of Reclamation WaterSMART Grant Resolution
Abbye Neel, Water Conservation Specialist
Liesel Hans, Water Conservation Manager
(Attachments available upon request)
Presentation Summary
• Water Conservation Specialist, Abbye Neel, and Water Conservation
Manager, Liesel Hans asked the board if they would support the Water
Conservation Staff in their application for the United States Bureau of
Reclamation (Reclamation) WaterSMART grant. Water Conservation
is applying for a Reclamation WaterSMART grant to be able to provide
financial incentives to support waterwise transformation of Home
Owner Associations (HOAs) and commercial landscapes. All grant
applicants are required to include an official resolution adopted by City
Council that commits the applicant to the legal and financial
requirements, if awarded, as outlined by the Reclamation. If awarded,
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the grant will fund commercial-scale landscape transformation projects
that expand upon the already successful residential Xeriscape
Incentive Program. These funds could also support participants,
potentially in 2019, in the proposed Allotment Management Program
(AMP), if AMP is approved.
Discussion Summary
• Board members commented on and inquired about various related
topics including whether the grant allows activities such as putting in
sprinklers (Ms. Neel confirmed; funding will be available for such
requests)’ if funding could be available to take action in 2019 (Council
passed the purposed Allotment Management Program in the context
that a waiver could be applied for this year and funding would be
received early next year), and what work is being done for City
departments, like Planning and Utilities, to better support each other
(Water Resources, Water Conservation, Finance, Planning, and
Zoning are working on changing ordinances within the departments).
Board Member Bovee moved that the Water Board support Water
Conservation Staff in their application for the United States Bureau of
Reclamation WaterSMART grant.
Board Member Steed seconded the motion.
Vote on the motion: It passed unanimously, 7-0.
Utilities Spring Code Updates
Susan Strong, Senior Environmental Regulatory Specialist
(Attachments available upon request)
Presentation Summary
• Senior Environmental Regulatory Specialist, Susan Strong, explained
the amended definitions of “contaminated water” and “pollutant” to City
Code Section 26-491, which will ensure consistency with the City’s
MS4 permits. The 26-491 proposed amendments would add
“pollutants” to the definition of “contaminated water” and will add
“contaminated water” to the definition of “pollutant”. The definition of
contaminated water does not include landscape irrigation and watering
or dye testing in accordance with manufacturers recommendations.
These changes will help to prohibit and enforce on “illicit discharges”
to the storm sewer system. There are some discharges that are
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considered low-risk and do not require action from MS4.
Discussion Summary
• Board members commented on and inquired about various related
topics including exceptions that came to mind for action on illicit
discharges.
Board Member Malers moved for Water Board to recommend the approval by
City Council the amendments to Section 25-491 of Municipal Code relating to
definitions of “contaminated water” and “pollutant”.
Board Member Steed seconded the motion.
Vote on the motion: It passed unanimously, 7-0.
Horsetooth Supply Line Shutdown Intergovernmental Agreement with
Tri-Districts
Mark Kempton, Water Production Manager
(Attachments available upon request)
Presentation Summary
• Water Production Manager, Mark Kempton gave background information
to explain the need of an Inter-Governmental Agreement (IGA). The
Water Treatment Facility has two primary drinking water sources
(Horsetooth Reservoir (HT) and Poudre River). Northern Water did work
on the line and found two issues with valves and the trash racks on the
inlet, inside the reservoir, that needs to be replaced. This means that the
HT pipeline must be shut down for 45 days. Since the only water sources
will be the Poudre River during this time, it requires staff to mitigate risks
associated with the plan (forest fires, vehicles in the river, tanker trucks in
the river, etc.). The proposal is to enter an IGA with the Tri-Districts to
look at risk mitigation strategies and possibly to structure temporary water
supplies during the 45 days. Some preliminary ideas have been
discussed, such asking Colorado Department of Transportation (CDOT)
to restrict truck traffic in Poudre Canyon during the 45 days. The final plan
alternatives will be selected in late summer . The line would be shut down
in October 2020.
Discussion Summary
• Board members commented on and inquired about various related topics
including what HT’s lowest water level would be ( about 100 feet, a typical
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autumn level), how the 45-day-timeline was chosen (Mr. Kempton said
the original plan was for 60 days, but this was reduced with a proposal for
a seven- days-a-week schedule. Coating of the pipeline alone takes 7-10
days before water can be run through the line); the reason for the October
2020 shut down (October is the best month because demands decrease
and it is also when Northern Water requested the shut-down to take
place), anticipated costs of the project (possibly $20,000-30,000 in
engineering fees), and clarification of the risk (the risk isn’t the water
supply, but the immediate acute risk of an unexpected event happening
and the water can’t be treated).
Board Member Bovee moved that the Water Board recommend to City Council
the adoption of an Inter-Governmental Agreement with the Tri-Districts
authorizing the City to enter into a contract to develop alternate water supply
and mitigation strategies for the planned shutdown of the Horsetooth water
supply line in the Fall of 2020.
Board Member Ortman seconded the motion.
Vote on the motion: It passed unanimously, 7-0.
Budgeting for Outcomes (BFO) Offer 6.56 Drake Water Reclamation
Facility (DWRF) Sidestream Treatment Additional Appropriation
Request
Link Mueller, Special Projects Manager
Jason Graham, Plant Operations Director
(Attachments available upon request)
Presentation Summary
• Special Projects Manager, Link Mueller explained the need for an
additional appropriation of $1.1 million dollars for the DWRF Sidestream
Project. The Sidestream Treatment Project will remove soluble
phosphorus with an Airprex System that chemically precipitates
phosphorus out of the liquid stream. DWRF doesn’t currently meet
Regulation 85 phosphorus limit (< 1mg/L). The Airprex System will
remove 90% of soluble phosphorus from the sludge. The sludge centrate
loading accounts for 25% of total plant phosphorus load. By treating the
sludge, prior to dewatering, it removes the phosphorus and some of the
ammonia while also improving the dewatering capabilities. The newly
proposed construction start date is July 19, 2019. The System must be
on-line and operational by December 31, 2020. The reason for an off-
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cycle appropriation is because with a mid-cycle appropriation, DWRF
could obtain funding but it couldn’t be spent until January 1, 2020.
Discussion Summary
Board members commented on and inquired about various related topics
including if the struvite is harmful to the system (although some facilities
have struvite issues, DWRF doesn’t; The struvite will be formed in the
reactor and initially sequestered in the biosolids. A future project could
modify the process to allow struvite harvesting from the reactor); why
Airprex was chosen for the phosphorus removal process (Airprex has
already gone through Colorado state process and it fit best with DWRF’s
system); whether there is an “Option B” (DWRF needs to meet
compliance. There is not necessarily an “Option B” at this point, but there
is another project that involves carbon addition and will help ensure
DWRF meets the phosphorus limit); if there is a way to avoid
appropriation requests in the future (Budgeting for Outcomes process
provides more transparency and accountability, so appropriations will at
times need to occur); and a suggestion to include information about the
Colorado incentive fund to Council (If DWRF meets compliance of Reg.
85 in 2020 and then meets Reg. 31 by 2028, incentive credits could be
earned. Funding to meet these future requirements has been set aside in
the Wastewater Fund reserves).
Board Member Bovee moved that the Water Board recommends to City
Council the approval of the additional appropriation request of $1.1 million
dollars from Wastewater Fund reserves for the DWRF Sidestream Project as
recommended by City staff.
Board Member Ortman seconded the motion.
Vote on the motion: It passed unanimously, 7-0.
7. OTHER BUSINESS
a. In February the board asked about non-traditional revenues ($200,000) shown in
the monthly financial report, which Utilities Deputy Director and Staff Liaison
Theresa Conner confirmed was for payment to the City for a claim against a law firm
regarding the Halligan Reservoir Additional Water Rate.
8. BOARD MEMBER REPORTS
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• Chairperson Brown asked board members to share topic ideas with him for the
June 6 work session.
o Board Member Bovee stated he would like a work session on nutrient
credit trading.
• Board members agreed with Mr. Graham’s suggestion to receive updates from
DWRF.
• Ms. Conner will not attend the May 16 regular meeting. Liesel Hans will act as
Staff Liaison to the board.
9. ADJOURNMENT
7:48 p.m.