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HomeMy WebLinkAbout2008 - Housing Catalyst - Annual Report1 YEAR IN REVIEW 2008 AGENCY OVERVIEW In 1971, the Fort Collins Housing Authority was created to build, own and manage affordable, subsidized housing for low and moderate-income Fort Collins residents. Today, FCHA currently assists approximately 1,500 families (3,500 individuals) throughout Larimer County through various programs. These programs include federally subsidized Low Income Public Housing, Housing Choice Voucher Program (Section 8 Rental Assistance), management of the Wellington Housing Authority, management of The Villages non-subsidized affordable housing properties owned by the Fort Collins Housing Corporation, development and management of the low income housing tax credit development the Village on Elizabeth LLLP, and management of the historic Northern Hotel low income housing tax credit development. Our Mission: Just as a house is built upon a solid foundation, the Fort Collins Housing Authority is built upon its mission: To promote adequate and affordable housing, economic opportunity and a safe living environment free from discrimination. Our Business Objective: To achieve this mission all FCHA functions will be operated with attention paid to a triple bottom line: • Maintaining the fiscal viability of the organization • Achieving a social goal through the provision of affordable housing and supportive services • Achieving environmental sustainability Our Core Values: Through our day to day operations as well as when striving to attain our long-term goals, FCHA staff’s Core Values are prevalent in our work in the manner in which we serve our community. “Team FCHA” Teamwork Fun Compassion Honesty Accountability 2 Situational Summary: Based upon 2005 U.S. Census estimates, the City of Fort Collins has a population of 125,461. The city witnessed strong population growth throughout the 1990s. However, in early 2000 to present, Fort Collins has registered a significant slowdown in population growth. Although the population is expected to continue to grow during this decade it is expected to be at a slower rate than in previous years. The rental market continues to be competitive with rent specials continuing to be prevalent. The market is beginning to show moderate decreases in vacancy and is projected to continue to improve over the next year. Wait lists for federally subsidized programs are very long. The public housing wait list averages six months to one year for most bedroom sizes, two years or more for one-bedroom units. The Housing Choice Voucher program waiting list currently has 53 families who can anticipate a four-year or more wait. This list has been closed since 2004. In 2008 the Housing Authority received enough funding for all of it’s 844 Housing Choice Vouchers and an increase in it’s administrative fees for the program. This was the first time in six years that we were fully funded for the Housing Choice Voucher program. The budget for 2009 will probably not be known before March of 2009 at the earliest. FORT COLLINS PUBLIC HOUSING Fort Collins Housing Authority Public Housing Program consists of 154 units owned by the Authority. Operating subsidy allows the program to serve families earning virtually no income, but regulations authorize serving families earning up to 80% of area median income. Attachment A provides 2008 demographics. For 2008, Fort Collins Public Housing had an average vacancy rate of 1%. This program had an annual turnover rate of 28%; meaning 43 of the 154 units had a family move-out during the year. This number is up from a 21% turnover rate the previous year. Numerous factors contribute to such changes, including availability of Housing Choice Vouchers, availability of affordable housing in the market, and stability of the families served. The federal regulations for waiting list selection are quite stringent and create a challenge. There are currently 1261 applicants on the Fort Collins Public Housing waiting list, many of these being for one- bedroom units. At this time, the anticipated length of wait can be over 24 months depending on bedroom size needed. 3 WELLINGTON PUBLIC HOUSING The Fort Collins Housing Authority manages the Wellington Housing Authority through an intergovernmental agreement. There is a Board of Commissioners which meets on a monthly basis to review activities, set policy, and prepare and authorize budgets and capital improvement plans. The Wellington Housing Authority consists of 42 public housing units. As of December 2008, there were 372 applicants on the Wellington Public Housing waiting list. The Wellington Housing Authority community building was completely remodeled and is now used by residents as well as by community groups. HOUSING CHOICE VOUCHER PROGRAM The Fort Collins Housing Authority administers approximately 844 Housing Choice Vouchers (HCV), also known as Section 8, for Fort Collins and Larimer County. The Larimer County allocation of 100 of these vouchers is administered through an intergovernmental agreement, 65 of which are targeted specifically to people with disabilities. Attachment A provides 2008 program demographics. The Fort Collins Housing Authority administered $6,133,572 in Housing Assistance Payments (HAP) to local landlords on behalf of participating families in 2008. FCHA values local landlords a great deal and continues to work on ways to improve their satisfaction with the program. HAP checks are sent in a timely manner, a landlord brochure and program information is readily available, and FCHA is an active member of the Fort Collins Apartment Owners Association where staff interacts with local landlords on a regular basis. The U.S. Department of Housing and Urban Development (HUD) grades this program through its Section 8 Management Assessment Program or SEMAP. We anticipate an “A” rating again for 2008 and utilized 99% of our authorized vouchers. Utilization of 100% of authorized vouchers is difficult to achieve because the rental assistance amounts for each family vary by each family’s income, family size, the rent and utility amounts at their particular home, and other factors. As of December 2008, there were 53 applicants for the HCV program, but this is in no way indicative of community need because this waiting list has been closed since November 1, 2004. The anticipated wait is now four years or more from the date of application. A separate waiting list is administered for people interested in the “project-based” voucher program. Twenty percent of the vouchers are “project- based” or assigned to specific rental units. There are currently 958 applicants on that list with a wait of approximately 12 months average depending on bedroom size. 4 All units leased under the Housing Choice Voucher Program must pass a Housing Quality Standards (HQS) inspection each year in order to receive subsidy. FCHA has one full time inspector on staff. This inspector is well trained in the inspection protocol and FCHA utilizes a hand-held computer which “syncs” to our housing management software to do these inspections. Staff works toward using the most current technology whenever feasible. FIRST STEP PROGRAM In December 2006 the First Step program, a tenant-based rental assistance program, received grant awards that extended the initial two year program for an additional two years. It is financed by a partnership between the Colorado Division of Housing, the City of Fort Collins, the Fort Collins Housing Authority and the Housing Authority of the City of Loveland. It has provided 53 families with a transitional housing subsidy for up to two years. Tied to the subsidy is a case management component. Each family has agreed to work toward economic self-sufficiency goals through the help of a case manager, who they see on a monthly basis. FCHA is fiscal agent for the grant. Nine subsidy slots were awarded to the Loveland Housing Authority, who has used Angel House as its case management provider. 2008 was a time of transition for the program. The majority of First Step families began the program in late 2006 and early 2007. They have subsequently used up their two year subsidy. Of the 44 households served by the program in Fort Collins, 10 have graduated successfully, and are financially independent of welfare in any way. Permanent subsidized housing through the Public Housing or Housing Choice Voucher programs was obtained by 14 other program families. Of those 14, six chose to sign contracts with the Family Self-Sufficiency case management program to continue working toward financial independence goals. Six original program participants were negatively terminated for various policy infractions or eviction. Four households left the program after their subsidy with First Step ended, and they remain without permanent housing. All of them are still on FCHA wait lists for a housing subsidy. Most of them are near the top of those lists. Thirteen First Step participants remain in active case management and rent subsidy. Eleven of the 13 have full or part-time jobs. Six are in school working toward GED, vocational certificates, AA or BA degrees. Two will soon graduate from college. All but two families will be done with their subsidy by August 2009. The last two will complete on February 1, 2010. Besides establishing goals, working toward independence, and reviewing their status monthly with the case manager, all families were required to complete a four-hour financial fitness class provided by the Consumer Credit Counseling agency in Fort Collins. They were asked to do this within the first year of program involvement. All 44 families have successfully done so. 5 SINGLE ROOM OCCUPANCY: SUPPORTIVE HOUSING FOR HOMELESS On behalf of the Fort Collins Housing Corporation, the Fort Collins Housing Authority operates three sites with 42 total single rooms of permanent supportive housing for individuals who are homeless upon admission. Two of these projects known as The Homecoming (Myrtle House and First Street) receive direct HUD rental subsidy. The third project, Linden House, now has a total of 13 project-based vouchers at the site. Case management is available for some residents through the Larimer Center for Mental Health. This is a highly unstable population. There were 43 “move-outs” in 2008 for a turnover rate of 98%. As of December 2008, there were 223 applicants on this waiting list with an expected wait of approximately one year. COMMUNITY DUAL DISORDERS TEAM VOUCHERS The Community Dual Disorders Team (CDDT) combines housing with intensive case management and therapeutic support, according to best practices, in order to end the cycle of chronic homelessness for individuals with serious mental illness and substance use disorders. CDDT is a multidisciplinary team including team members from multiple agencies including, Larimer Center for Mental Health, the Health District of Northern Larimer County, Connections and the Fort Collins Housing Authority. The team provides case management, medication management, assistance with benefits acquisition, supportive employment, family support, and individual and group therapy. All interventions are specifically tailored to each client’s individual needs and wants based on their motivation to change their lives using evidence based therapeutic techniques. CDDT has been providing treatment and housing to 12 consumers for nearly one year now. Although the full evaluation report is not yet available, early data shows a clear reduction in incarceration rates and emergency service utilization. Also impressive is that there has been a 100% retention rate and only one unintended move. Although many of the consumers are still struggling with their severe mental health symptoms and addiction, which is to be expected so early into a long term program, there has been an overall improvement in stability for most of them. This program is modeled after an evidence based practice called Integrated Dual Disorder Treatment. This treatment model has been shown to improve quality of life, employment, housing stability and employment and to reduce hospitalizations, alcohol and illicit drug use, arrests and incarcerations. The Community Dual Disorders Team underwent a thorough fidelity assessment to see how closely they adhere to the specifications of the model and was rated quite high for a baseline score with a 3 out of a possible 5 rating. This is a promising indicator that this team will achieve good clinical outcomes with the consumers in the program, especially considering that all 12 of the individuals were previously homeless and now have stable housing and support services. 6 VILLAGES AFFORDABLE HOUSING PROGRAM (FORT COLLINS HOUSING CORPORATION) The Fort Collins Housing Authority is the management agent for the Fort Collins Housing Corporation “Villages” affordable housing program. The Corporation owns 356 units of housing scattered throughout Fort Collins. This portfolio consists of many types of housing, from single family detached to the 95-unit Village on Plum apartment complex. The average vacancy rate for this program for 2008 was 5%. Keeping these units fully occupied has been a challenge for several years. In 2008, a total of 147 units turned over for an annual turnover rate of 47%, about the same as last year. Average household income for the Affordable Housing Program was $12,573 in 2008. Outreach and marketing have continued to evolve. A formal outreach plan was created with the help of an outside firm. The Fort Collins Housing Authority donated money for this outreach effort, which has included professional brochures, signage, City bus panel advertising, and new website design and many other types of outreach. The new image is starting to become recognized and we are seeing results from these efforts! Partnership Successes Continue: In 2008, we continued our partnership with Crossroads Safehouse providing transitional housing for nine families coming out of the safe-house. We have also provided simplified application processes for individuals coming through Community Corrections who have solidified case management plans and are making documented progress on their goals. We have provided four units for Island Grove to transition families into the community from their programs. We have continued to provide “project- based” rental assistance vouchers to Neighbor to Neighbor and CARE Housing, as well as subsidizing the 47 units of senior housing at the Northern Hotel. 7 NORTHERN HOTEL The Fort Collins Housing Authority is the contracted management agent for the Northern Hotel Limited Partnership. As management agent, the Authority provides all leasing functions, which include eligibility and compliance work for all of the grant and funding sources. Documentation and reporting is required by the Low Income Housing Tax Credit Program/Colorado Housing and Finance Authority, the Colorado Division of Housing HOME program, the Federal Home Loan Bank of Topeka, the Housing Choice Voucher Program, and the owner group’s own annual audit. The Authority “project-based” 47 Housing Choice Vouchers to the Northern Hotel in 2001 due to severe vacancy problems. Since that time, the program has been full and is serving people earning well below 30% of area median income. Of the 47 total households in the Northern Hotel, the average annual income is $9,980. The average tenant rent is $228. As of December 2008, there were 123 applicants for this program with an approximate waiting time of six months. Maintenance management of the Northern Hotel remains challenging. The Fort Collins Housing Authority Facilities and Maintenance Manager spends a great deal of time working on systems that also affect the commercial space of the site. Any work provided above and beyond the scope of the management agreement is billed at a separate “owner’s representative” rate to cover this expense. DEVELOPMENT AND REHABILITATION In April, the Fort Collins Housing Authority received an Award of Excellence in housing design from the Colorado Chapter of the National Association of Housing and Redevelopment Officials (NAHRO) for the Village on Elizabeth. This Low Income Housing Tax Credit acquisition/rehab project was completed at the end of 2007. In addition, Jeff Valloric, the project manager and FCHA Facilities Manager, received an award for Outstanding Staff Member of the Year from NAHRO. In 2008, we added a development staff person to our team. This position was added to assist the executive director with complicated financing structures in acquisition and development of affordable housing. In early 2008, a contract was finalized to purchase the 82-unit Stanford Apartments. An application was submitted to the Colorado Housing and Finance Authority for Low Income Housing Tax Credits and was awarded upon second submission. In addition, a grant in the amount of $1.3 million was received from the City of Fort Collins for this project. The project is anticipated to be complete in 2009. 8 366 East Mountain Avenue Renovation: This 1908 5-plex building was rehabilitated with funding from CDBG in the amount of $81,923, Downtown Development Authority, $53,813 and the Governor’s Energy Office, $10,000. RB +B Architects and Blake Larson Structural Engineers donated their professional services to design and engineer the building. PROPERTY MAINTENANCE The Fort Collins Housing Authority Maintenance Department major accomplishments and projects for 2007 include: ↸ Use of the Yardi software work-order system and time-standards to account for time at each project ↸ Began use of the Yardi software system ↸ Recycling program for appliances and cabinets from rehabilitation projects with metal, co-mingle, CFL lighting and yard-waste at the maintenance facility ↸ Use of Energy Star-rated equipment and building components, cabinets, counter tops, carpeting, and paint in rehabilitation ↸ Solar energy used for domestic water heating in rehabilitation projects planned with the Governors Energy Office, City of fort Collins Utilities, and DOLA ↸ Conservation measures with funding from Energy Outreach Colorado and Long Peak Energy ↸ Energy Audits of all units and tier 1 conservation measures coordinated with Longs Peak Energy and the Youth Conservation Corp. ↸ Community Make a Difference Day Landscape project with 100 volunteers from Various community organizations ↸ Spring Volunteer month landscape project with 50 Premier Employment Screening and United Way volunteers ↸ Staff training and implementation of Yardi computer software upgrade ↸ Staff licensed for general contracting ↸ Construction management software used for tracking development 366 East Mountain Avenue Before and After 9 Work Orders Completed 2008: • Completed 297 emergency service calls within 24 hours • Completed 4187 routine resident-generated service calls - average completion time of 8 days • Completed 291 vacancy turn-arounds with an average time of 20 days • Total service calls completed in 2008 including vacant unit work orders is 5388 Project management for several substantial rehabilitation grants: • Village on Elizabeth Acquisition/Rehab $1,777,136, 100% completed • 366 East Mountain Rehab $ 145,736 100% completed • Energy Outreach Colorado efficiency grant 2007-2008 completed • Leisure Drive Rehab $770,730 5% completed RESIDENT SERVICES The Resident Services department consists of four specific programs; Public Housing Family Self Sufficiency, Housing Choice Voucher Family Sufficiency, Homeownership Program, and First Step two-year transitional program. � The team worked with 183 total families during the calendar year �29 of these families enrolled in school �77 families are making escrow savings contributions �The average family escrow savings balance is $3663 with an average of $346 added monthly �There were twenty (20) graduating families this year �Eight families moved to non-subsidized housing �Four families purchased a home this year �Participants increased their earned income by $300,029 during 2008. The Resident Services Committee of community volunteers was very successful this year in raising funds and support for the families.  92 families received holiday support/holiday baskets  200 frozen turkeys were delivered to residents during the holidays  $10,000 was raised to provide “client assistance” for families actively working on goals  System created for local Realtors to donate to client assistance year- round  The 2 nd Annual Soul of the City fundraising event at Avogadro’s Number was a wonderful success! At the case manager’s discretion, client assistance funds were used in many ways to help families become successful: Education 30%, transportation 38%, housing costs 18%, medical/dental 6%, and miscellaneous other assistance 8%. This contribution to families is in areas where other community 10 resources are not available. Client assistance contributions must be for purposes such as to help families maintain employment or education. In 2008, we continued to successfully incorporate CSU social work interns in the self sufficiency programs, with the placement of two interns. Finally, the Resident Services committee hosted a barbeque in May 2008 to educate local realtors about FCHA. INFORMATION TECHNOLOGY The Fort Collins Housing Authority strives to keep all information technology systems up-to-date to provide the best possible service to our customers. Since individual participant eligibility and statistical data must be transmitted electronically to the U.S. Department of Housing and Urban Development, it is vitally important that our systems are well maintained. In addition, from a business and fiduciary perspective it is also essential that our systems allow us to track our finances in ways that are meaningful and allow us to manage our assets properly. In 2008, we have become comfortable with the new housing software system (Yardi). We look forward to taking a step further by adding new modules and becoming more sophisticated in the use of the system. More future I.T. goals:  FCHA continues to refine its website and develop ways for the community to access our programs electronically. In 2009 we look forward to being more versatile, having a Spanish version of our website.  Electronic data storage is the wave of the future. We will be working on areas in which it makes sense to implement E-doc storage and developing storage protocols throughout 2008.  FCHA building on the formation of a Yardi users group with four other Colorado Housing Authorities. COMMUNITY COORDINATION AND ADVOCACY In 2008, FCHA partnered numerous community entities through leadership, advocacy, coordination and support. The following list is not inclusive and is in no particular order. There are so many other informal partnerships that it is impossible to list all of the great work being accomplished!  Community Dual Disorders Team  Sister Mary Alice Murphy Center for Hope  Fort Collins Apartment Owners Association  Neighborhood Task Force  Larimer County Affordable Housing Coalition  Larimer County Workforce Investment Board:  Executive Committee and Youth Council  CARE Housing, Inc.  Project Self Sufficiency  Crossroads Safehouse  Neighbor to Neighbor 11  Social Services Family Response Team  Northern Front Range Continuum of Care  Interfaith Council  Community Mental Health and Substance Abuse Partnership  Larimer County Community Corrections - Women’s Transition  Poudre School District  Fort Collins Board of Realtors  Colorado NAHRO Yardi Users Group  Eastgate Homeowners Association  Stanford Homeowners Association  Thunderbird Neighborhood Association  FirstCall ServiceNet  City Manager’s Strategic Issues Team  National Association of Housing and Redevelopment Officials: State, Regional and National  Housing NOW Conference  Colorado Coalition for the Homeless  Larimer County Home Improvement Program (LaHIP)  Larimer County Homeownership Program (LaHOP)  Larimer County Drug Task Force  Housing Authority of the City of Loveland  Front Range Community College Advisory Board  Hewlett Packard  City of Fort Collins Utilities  Platte River Power Authority Energy Efficiency Program  Larimer County Alternative Sentencing Unit  Community Mediation Program  Larimer County Sheriff’s Parole Board  Longs Peak Weatherization FINANCIAL DATA The fiscal year 2008 audit report will be available in May of 2009. The fiscal year 2007 audit report is available upon request. 12 Attachment A Fort Collins Public Housing 2008 Demographics 2008 Fort Collins Public Housing Distribution by Average Annual Income (%) Extremely Low Income, Below 30% of Median or < $20,750 family of 4 Very Low Income, 50% of Median or $34,600 for family of 4 Low Income, 80% of Median or $55,350 for family of 4 86 13 1 2008 Fort Collins Public Housing Average Annual Income ($) Fort Collins Public Housing 9,997 Colorado Overall Average 11,566 2008 Fort Collins Public Housing Distribution by Source of Income (%) With any wages With any welfare With any SSI/SS/Pension With any other income 37 16 37 25 2008 Fort Collins Public Housing Distribution by Total Tenant Payment (%) $0 $1-$25 $26-$50 $51-$100 $101-$200 $201-$350 $351-$500 $501+ 0 0 15 16 28 21 10 9 2008 Fort Collins Public Housing Distribution by Family Type (%) Elderly, no children, non- disabled Elderly, with children, non- disabled Non- elderly, no children, non- disabled Non- elderly, with children, non- disabled Elderly, no children, disabled Elderly, with children, disabled Non- elderly, 13 Housing Choice Voucher Program 2008 Demographics 2008 Fort Collins HCV Average Annual Income ($) Fort Collins HCV 11,361 Colorado Overall Average 11,202 2008 Fort Collins HCV Distribution by Source of Income (%) With any wages With any welfare With any SSI/SS/Pension With any other income 36 9 50 26 2008 Fort Collins HCV Distribution by Total Tenant Payment (%) $0 $1-$25 $26-$50 $51-$100 $101-$200 $201-$350 $351-$500 $501+ 1 0 12 10 26 27 14 11 2008 Fort Collins HCV Distribution by Family Type (%) Elderly, no children, non- disabled Elderly, with children, non- disabled Non- elderly, no children, non- disabled Non- elderly, with children, non- disabled Elderly, no children, disabled Elderly, with children, disabled Non- elderly, no children, disabled Non- elderly, with children, disabled All female headed househld with children 8 0 7 44 8 1 25 8 47 2008 Fort Collins HCV Average Tenant Payment by Family Type ($) Elderly, no children, non- disabled Elderly, with children, non- disabled Non- elderly, no children, non- disabled Non- elderly, with children, non- disabled Elderly, no children, disabled Elderly, with children, disabled Non- elderly, no children, disabled Non- elderly, with children, disabled All female headed househld with children 285 183 322 245 248 608 230 340 259 no children, disabled Non- elderly, with children, disabled All female headed househld with children 2 0 3 57 5 0 24 10 61