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SENIOR ADVISORY BOARD
Minutes of the December 14, 1994 Meeting
CALL TO ORDER
The December meeting of the Senior Advisory Board was called to order
by Kay Rios, chair, at 2:00 P. M. on Wednesday, December 14, in the
Senior Center, 101 Remington Street, Fort Collins.
ATTENDANCE
Members
Kay Rios, Chair
Yvonne Myers, Vice
Stan Ulrich, Secretary
Jane Davis
Jane Goodhart
Ed Johnson
Marjorie McTaggart
Wayne Moellenberg
Mary Alice Spelts
Jill Taylor
Margaret Watts
PUBLIC PARTICIPATION
Staff
William Borland
Laurie Bayless
Steve Budner.
Gary Everett
Jennifer Klink, RSVP
Kim LeFever
Pam Moore
John Pfeiffenberger
Angie Stroes
No one wished to speak before the Board.
APPROVAL OF MINUTES OF PREVIOUS MEETING
Guests
Jeff Bridges
Staff Liaison
Barbara Schoenberger
Council Liaison
Absent
After taking attendance, Kay asked for approval.of the minutes of the
previous meeting. Before approval, however, several (beaucoup!) cor-
rections were made. Kay stated that Home -Builders should be changed
to HomeBounders on Pages 2 and 3. Under Dial -A -Ride on Page 3, Kay
said that one should be changed to two on the number represented by
the Commission on Disability on the Dial -A -Ride Committee of the Trans-
portation Board. The last sentence under the topic Dial -A -Ride should
be deleted. on Page 5, Kay said that will write should be changed'.to
past perfect tense, had written, because she had written that before
the meeting on December 14. Under New Business, Kay continued, the
last sentence under Santa at the Square should be deleted because
Barbara said no! Under Seniors Airborne on Page 6, Jill should be
replaced with Kay in the first sentence. Marjorie pointed out that
Jane should be changed to Judy on Page 6 under Concerned Seniors. Mary
Alice Spelts said her name should be added to the attendance list for
November because she was there. Finally, Kay pointed out that the sen-
tence, New Mercer will pay for Diane's transportation, should be added
at the end of Volunteer Report. The minutes were then approved as
re -written.
CORRESPONDENCE
Stan mentioned that the SAB had received another issue of the Colorado
Senior Lobby's newsletter and he passed it around for the members to
read. He also mentioned that the Board had received a memorandum from
the city, and it stated that Mayor Ann Azari had been appointed as the
liaison to the SAB to replace Gerry Horak. The last item of correspon-
Page 2, SAB Minutes, '-icember 14, 1994
d
dence was another memo from the city that listed all the work plans
for the city boards and commissions. It was passed around for the
members to read.
PRESENTATION BY SENIOR CENTER STAFF
Steve Budner stated that he and the Senior Center staff were attending
the meeting at the request of the SAB and then introduced his staff to
the members. His staff is nearly complete, he added, and said that it
lacks only one more person, an arts and crafts specialist. The staff
at present includes the following persons: Gary Everett, assistant
facilitator in charge of setup and the night crew; John Pfeiffenberger,
Ankie's assistant and in charge of tours, outreach, publications and
promotion; Bill Borland, facility technician; Laurie Bayless, coordina-
tor of drop -in programs, special events and membership; Kim LeFever,
secretary responsible for clerical positions at the front desk; Ankie
Stroes, trips and travel coordinator and volunteer coordinator, general
interest and education coordinator and liaison for SOAP, Front Range
Forum, Adult Learning and Continuing Ed Program and Library and Media
Committee of the Senior Center; Barbara Schoenberger, mistress of all
trades and liaison to the SAB; Pam Moore, program director for fitness,
wellness, dance and program development and liaison for Senior Games,
senior dances and fitness and wellness groups; and -Steve Budner, head.
honcho.
After the introductions, Steve asked each person to tell about his/her
program. Pam went first and told about some of the new programs that
she plans to start when the new senior center opens because she had
had many inquiries about the wellness and fitness programs that are
planned. That morning, she said, several persons representing many
diverse groups had met to talk about their expectations and the prog-
rams she was going to develop. Basically, she said, they agreed with
her plans. They had talked about track and field, aerobic equipment,
Senior Games, darts, badminton, table tennis, swimming, basketball and
volleyball leagues and many other activities, and their wishes were
almost the same as the options that she had developed. The gym, for
example, would not only be used for basketball games, but also for
spiritual, educational, health and psychological programs. Pat then
displayed a diagram of the center which showed the possible uses for
each room. Later, she discussed a tentative fee schedule for the fit-
ness center only. There would be no charge for persons over 80 years
of age, but a drop -in charge would be required for all other persons,
according to the following scale: 70-79 year -olds, $1.60; 60-69 year -
olds, $1.80; and 18-59, $2.00. The drop -in fee would give the user
access to the gym for open and specifically scheduled eventsanduse of
the swimming pool track, spas, lockerroom and all other facilities in
the fitness center. The fee would be based on the ability to pay, and
scholarships would be available. The fee would be good for all day,
and Steve added that it is compatible with fees charged at all other
city facilities because the fee schedule had been set by the city. No
fee would be charged for the use of other parts of the senior center.
As yet, no yearly fee for unlimited use has been established, for it
had not been discussed.
Another way to go, Pam added, would be to develop a punch -card system.
A user would be able to buy a card with a specified number, and when-
ever the owner of the card would drop into the senior center, one
Page 1, SAB Minut December 14, 1994 •
number would be punched on the card. The card would have no expiration
date, and cards would be discounted; i. e., the more numbers on the
card, the cheaper each visit would be. One big advantage of the punch
card system, Pat said, is that the card could be used at each of the
city's facilities. Cards would be available in either 10 or 30 numbers
and sold to the user on a graduated scale according to the age of the
user.
After the presentation, Pat and Steve were bombarded with many questions
about the services in the new senior center, comparisions of cost between
the center's fees and health clubs and many other questions about the
fitness and wellness areas of the new senior center.
OLD BUSINESS
Follow -Up on Neighbor to Neighbor Presentation
Kay reported that after Rusty Collins' presentation to the SAB, Rusty
had written a letter to Kim Ragan and voiced the following concerns:
(1) Does the potential for a conflict of interest exist regarding
referrals? (2) Does your agency have adequate staffing and space to
meet present and future growing needs of the community? (3) Would
you be willing to forward updated copies of your housing listings to
the Senior Advisory Board on a monthly basis? (4) What are you doing
as far as discharge planning is concerned? (5) Does the opportunity
exist to assign a liaison position to the SAB? (6) Would you accept
a representative from the SAB and/or Neighbor to Neighbor to serve
on your personnel committee when selecting counseling staff? and (7)
Can you furnish the Board (with a copy to Neighbor to Neighbor) with
quarterly figures that describe total client contact, nature of the
contact and the outcome of the contact?
In the discussion that followed, Jane Davis mentioned that in her
position as liaison to HomeBounders, she had attended the meeting
in which the letter was discussed and the response was that if the
community is against them, they would pull away. She added that
a meeting between Neighbor to Neighbor and ARA (Living Centers of
America) is scheduled for January 4, and she said she would be
attending it. Members of the Board made it clear that they were
not opposed to HomeBounders as an organization, but they are con-
cerned if it, or any other organization, is able to be accountable
and to provide the services needed.
Jane added that two meetings will take place in January. One will
be between Rusty Collins and Kim Ragan's supervisor and the other
will be between Kim and the "head honchos" of Living Centers of
America, and she had been invited to attend both of them. The SAB
encouraged her to attend both with instructions that she should
explain the SAB's concerns: that the service should continue, that
the provider hould be accountable, that the community should have
involvement in the board of directors, that the organization should
have the capability to provide services needed and that the purpose
is not to boost a for -profit organization, but to provide a service
for the community. Lack of staff and facilities were two great
concerns of the SAB.
New Senior Center Update
Page 4, SAB Minutes,-r)ecember 14, 1994 _ y
As of yesterday, Ed reported, the contractor was looking at a Febr-
uary completion date. Negotiations are now two levels above the
project manager and the owners of the company are involved. The
contractor is now in a penalty phase as of Monday. Work has slowed
down in the past days and further work depends upon nice weather.
Painters are not on the job, finish work needs to be done, and the
sheetrock contractor is not on the job because he demands upfront
money. The painting contractor had used the wrong kind of paint
on the walls of the swimming pool, and it had to be sandblasted
off. Concrete recessed areas where wipe -off mats were to be placed
had to be replaced twice because of mistakes, steps on the stair-
way were not level and had to be removed, the ceiling in the lounge
area had been installed and then ripped out because it was not in-
stalled properly, the concrete area around the pool was done in
two pours, but the first one will have to be replaced because it
is faulty and many other "goofs" kept the building behind schedule.
This level of incompetence, Ed continued, started about three weeks
ago when the on -site superintendent had been criticized, and he
quit. Ed concluded his report by saying that only 25 workers are
on the project, and that is not enough people for such a large
building. The tentative completion date is now February 22.
Dial -A -Ride Update
Kay reported that upon recommendation of the Transportation Com-
mittee, Council had signed a new agreement with Shamrock to pro-
vide services for the Dial -A -Ride Program. The city has some
concerns, however, about Shamrock taking over the accessible
ambulatory portion of the program, and the city now has the
options of taking over that part or re -negotiating with Care -A -Van
to take over that portion only. One problem, however, is that
Care -A -Van had said that it wanted all or nothing. The rural
transportation system is still up in the air, and that might be
a problem that the SAB might want to address later on, Kay said.
Many questions and the voicing of several concerns followed Kay's
report. Ed wanted clarification on the ownership of the buses
that Care -A -Van operates, and it was not clearly determined who
really does own the buses. Several members felt that the city
owns the buses outright because it holds title to them, but others
felt that since the buses had been acquired through federal match-
ing grants for donations that were collected by Care -A -Van, the
buses actually belong to that organization. Since the buses could
only be owned by a government entity, however, the city agreed to
hold the titles of the buses, but they would still be owned by
Care -A -Van. Barbara believed that true ownership of the buses
will eventually be decided by the courts.
Another question raised by Yvonne was why three entities were
necessary to take care of senior transportation needs. Marjorie
replied that when the services were comtemplated, the city decided
to "brokerage" the services, but have one central dispatch. One
company was hired to carry non -ambulatory riders and another to
carry ambulatory ones. The third organization was a volunteer,
and it operated independently. Yvonne also expressed a concern
about the drivers if the city decided to operate the non -ambulatory
page .5, SAB Minu December 14, 1994 •
portion of Dial -A -Ride. She felt that the drivers should not be
recruited from Care -A -Van, but that the city should start anew and tra
the drivers for the job. Care -A -Van drivers, she continued, had
not been trained to take care of senior needs. Many riders had
been left stranded or not picked up at the specified time -at her
facility, and Elder Haus has experienced the same problems, Yvonne
added.
Barbara added that the senior center has had many more problems
with transportation and abandoned people than ever before. Since
Dial -A -Ride started, the senior center staff had to take many
patrons home because they had been stranded after the center had
closed. When she asked a driver what kind of training he had, his
reply was that he had been told to open the door.
Marjorie added that part of the problem is that Shamrock considers
its drivers independent operators instead of employees and that each
driver is responsible for his own training. She was concerned
whether or not Shamrock could hire and fire and whether or not the
drivers could be held accountable. When she brought up those con-
cerns in a past meeting, the Shamrock owner assured her that the
drivers participating in Dial -A -Ride have agreed to do so. She
later acquired.a definition of independent operators and employees
from the Job Training Corps and gave it to the city to have its
attorneys look it over.
Ed also questioned the efficiency of a thrid, fourth or fifth party
operating the dispatch service for Dial -A -Ride. COMSIS is not
associated with any of the groups and is not a city department, so
it could not possibly understand all the problems that occur. Two
other members agreed that having an outside entity operate the
dispatch service is not efficient and has actually caused many
problems. Three members related specific incidents of breakdowns
in the system.
Senior Job Match
Because Jeff Bridges had been waiting to make a presentation since
the beginning of the meeting, Kay asked him to report next. As
background information, Kay stated that Jeff wished to present a
program called Senior Job Watch, and his purpose for appearing
before the SAB was to get its endorsement and support. Basically,
the program would match students at Centennial High School with
seniors who needed minor repairs or services that the students
could provide. Jeff had already appeared before City Council and
had obtained a grant from the Office on Aging. The high school
students would be paid for their serivices. Kay then introduced
Jeff to the SAB.
After giving an overview of the program and the rationale for its
formation, Jeff stated that he plans to start the program in March
if he can "get the adrenalin flowing" and support from boards and
other organizations. The funding level now stands at $25,000 with
contributions coming from Poudre R1, the county, the state, the
city and seniors. The operating level should be between $34,000
and $36,000, and that would constitute one-third of the Job Manage
Page 6, SAB Minutes December 14, 1994
Program. The other portions will be directed toward other pop-
ulations in other parts of the city. The SAB, Jeff continued,
could help in the following areas: client identification and
referral, additional funding opportunities, target neighborhood
identification, review of proposed services, critique and review
of forms, applications and brochures and review of quality assess-
ment surveys. He then asked Kay to mention some of the services that
would be provided.
Kay enumerated some of the services: in -home services would consist
of light to medium housekeeping, laundry,seasonal clothing accessi-
bility and storage, light furniture moving, light bulb replacement,
mail storage, rubbage removal, basement and closet cleanup, appli-
ance cleaning, recycling assistance, shopping, window cleaning and
many other household chores.
Yvonne asked what the budget would be used for, and Jeff replied
that the students would be paid from the Youth Employment budget,
and what that program is doing is taking the funds from all the
programs and maximizing the benefits for the whole general popula-
tion.
Yvonne next asked if he had already made a presentation to City
Council, and Jeff replied that it actually wasn't a presentation,
but the Council has seen the proposal because he knew the money
was available in the Youth Employment budget, but since the Youth
Advisory Board is just being formed, it wasn't possible to get
Council's endorsement yet.
Stan pointed out that the proposal states that the SAB has committed
its support for client identification and referral, additional fund-
ing opportunities, targeting neighborhood identification, advisory
review of proposed services, critiquing and reviewing forms, appli-
cations and brochures and advisory review of quality assessment
surveys in Section V of the proposal and other commitments in other
parts of the proposal. If this proposal had been submitted to the
Office on Aging as a basis for funding, Stan continued, it implied
that the SAB had already approved the project and that might have
influenced members of the Office on Aging to approve funding. If
that were the case, he had obtained funding under false pretentions
and that would an unethical practice.
Marjorie added that when Jeff addressed the Council, he actually
said that the SAB had supported Senior Job Match and he didn't say
that just two members supported it as individuals. She also pointed
out that the proposal states in the Project Overview that "the City
of Fort Collins Senior Advisory Board will be used to assure thorough
sensitivity training to issues of older adults." She objected to
that statement because she said the SAB wouldn't be qualified and
that the Board hadn't been approached for its endorsement.
when asked how she would interpret that statement, Barbara said that
she had never seen the document before, but she would say that as
written, the statement does guarantee that the SAB would oversee
and manage sensitivity training to older adults. If we accepted
the proposal, we definitely would be taking responsibility for that
phase of the training.
.Page_7, SAB Minu , December 14, 1994 •
Because the proposal is on the Council's agenda for next Tuesday,
Marjorie stated that she would like more time to study the document
before making a decision. Yvonne, too, said that she would like
more time to look over the proposal and to study it before commiting
to it. Stan also said he couldn't endorse the proposal at the
moment. Kay observed that probably the reason for the Board's
hesitation to accept the project is that the members had been
"blind -sided" and it states that we have already committed our
support. No one, she added, is questioning the value of the project
itself, but only the manner in which approval was solicited. Yvonne
agreed. Jeff replied that his organization was operating under fund-
ing restraints and that the proposal had to be put together in a
very short time to meet deadlines.
After the discussion, the SAB members agreed that a letter should
be written to all persons who had seen the proposal to explain our
position. Ed said that he would not agree to anything that had not
been thoroughly discussed in a meeting and that the letter should
contain a disclaimer to the contents of the proposal that commit the
SAB to responsibilities in the program. Yvonne added that we should
let the people who saw the proposal know that we are aware of the
proposal, but we need more time to review it before making a final
decision. Wayne said that we understand the constraints under
which the Senior Job Watch is operating, butw.e.have.constraints, too,
that we must legitimately observe. Kay was instructed to write the
letter and Jill agreed to duplicate the proposal and send a copy to
each board member.
Volunteer Exchange Update
Yvonne suggested that she should invite Diane to give a presentation
on the Longmont Volunteer Exchange Program at the February meeting.
The members agreed.
Liaison Network
Barbara stated that she had handed out a list of all the organi-
zations that had been working closely with the Senior Center and
another list of the organizations that each member had agreed to
attend as a liaison to the SAB. She also requested that all mem-
bers submit the names of other organizations with which we should
be communicating and maintaining a close relationship before the
end of the meeting. She concluded by saying that she will have an
updated list at the next meeting.
1995 Work Plan
A copy of the 1995 Work Plan had been passed around the table when
the correspondence was read, and Kay mentioned that it was an updated
version of the one that had been presented at the last meeting. She
also wanted to know if we should set definite dates for the Outreach
Programs. Jill mentioned that Cliff Barber is no longer teaching
the gerontology class, and she had tried to contact his successor
without any luck. She will get dates for the Outreach as soon as
she can contact the instructor. The consensus was that Jill should
try to schedule that meeting in May and make other arrangements if
that date is not convenient for the professor. Jill agreed to set
Page 8, SAB Minutes December 14, 1994
up a meeting with Rangeview in February. Northside will be
scheduled for June and the North College Mobile Home Park for
August.
Update on Trailer Park
Kay stated that she didn't have an update on the trailer park
because she couldn't get any information.
NEW BUSINESS
Nomination of Officers
According to the bylaws, officers for the SAB shall be elected by
a simple majority at the January meeting. Wayne suggested, however,
that a willingness to serve should probably be a prerequisite, and
candidates should be decided upon at this meeting. Ed Johnson
moved that if the present officers would be willing to serve, they
should be nominated as a slate. Wayne seconded the motion. The
motion carried. The slate that will be presented in January will
be Kay Rios, chair; Yvonne Myers, vice chair; and Stan Ulrich,
secretary. Nominations will be accepted from the floor before the
vote takes place, but persons placed in nomination should have
previously agreed to serve.
Suggested Program - Alma Morales
Since Alma Morales had written a letter to the SAB and asked to
become better acquainted with the SAB, the consensus was that she
should be invited to one of our meetings to introduce herself.
The members agreed that she should give a presentation about:hdr
program to the SAB at the July meeting.
REPORTS
RSVP.
Jennifer Klink announced that the RSVP office would be closed from
December 23 through January 2. She also mentioned that the Let
Happiness Ring and Lights of Life and Memories projects are still
open. The VITA site, she added, will open on January 23.
Aspen Club
Jill announced that the Aspen Club now has over 10,000 members.
The club will also sponsor Being Smart about Crime programs.
City Council
Ed had no report.
Office on Aging
Stan had no report.
Seniors Airborne
Page 9,__SAB Minutes,ecember 14, 1994 •
Kay had no report.
Concerned Seniors
Marjorie had no report.
Senior Center Council
Barbara announced that the Senior Center will be sponsoring a
Secret Santa dinner on December 19, and that Christmas dinner will
be served on December 20. The Bon Voyage party will be held on
December 30, and it will officially close the center. All programs
that were normally held in the Senior Center will be cancelled
until the new center opens.
Friends of the Senior Center
Barbara announced that the holiday luncheon will be served tomorrow.
It will be free to members, but non-members will be charged $5.00.
OTHER BUSINESS
No other business was brought before the Board.
BOARD MEMBER REPORTS
Stan: Pass.
Wayne: One club.
Jennifer: One diamond.
Mary Alice: Pass.
Ed: Double!
Jane: Redouble!
Margaret: Pass.
Marjorie: Marjorie suggested that the SAB should look at the bylaws
and update them if necessary.
Barbara: Two clubs.
Jill: Pass.
Kay: Somebody must be lying! Pass!
ADJOURNMENT
Since there was no further business to conduct, the meeting was
adjourned at 4:42 P. M.