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HomeMy WebLinkAbout05/21/2025 - NATURAL RESOURCES ADVISORY BOARD - AGENDA - Regular Meeting Natural Resources Advisory Board REGULAR MEETING – Wednesday May 21, 2025 LOCATION: 222 Laporte Ave. and via MS Teams: fcgov.com/nrab-teams-meeting 6:00 CALL TO ORDER / ROLL CALL 1. AGENDA REVIEW 2. COMMUNITY MEMBER PARTICIPATION 3. APPROVAL OF MINUTES – APRIL 4. NEW BUSINESS 6:10-6:55 Water Efficiency Plan (WEP) – June Work Session Alice Conovitz (Water Conservation Specialist) will request a recommendation to City Council for adoption of the updated Water Efficiency Plan (WEP). The Water Conservation Division, in partnership with other One Water Utilities teams and City departments, has updated the WEP, which is a State- required plan for the Fort Collins One Water Utilities service area. The updated WEP sets two new goals, and a variety of strategies intended to reduce risk and impact of water shortages by (1) lowering treated water use across the Utility service area and (2) building landscape resilience on City-owned properties. This update incorporated extensive community engagement, analysis of historical and projected future water use and efficiency savings under a range of climate and growth predictions, and alignment with City efforts including Our Climate Future. (Action) 6:55-7:25 NRAB Orientation Board Chair Metcalf will lead a discussion to level set members work of NRAB. (Discussion) • NRAB Work Plan Review • Open Meetings Law Guidance • Attendance Expectations • How boards advise and inform Council Priority setting and the budget process 7:25-7:40 Natural Areas Strategic Framework Consider making a formal recommendation for Council adoption on July 1, based on previous discussions with NAD staff and review of draft Framework. Memo with updates since last NRAB meeting on this topic is included in Agenda Packet and the full Framework may be accessed online: https://ourcity.fcgov.com/natural-areas-strategic-framework (Action) 7:40-7:55 Board Elections Board members will nominate and elect a board chair and vice chair. (Action) 5. OTHER BUSINESS / UPDATES a. Consider adjusting NRAB meeting start time earlier (5:30-7:30PM) b. Super Issues Board meeting in August RE: Ranked Choice Voting. c. Board Member Reports d. Six Month Calendar Review https://www.fcgov.com/cityclerk/planning-calendar.php e. Revisit action items from previous meetings & preview of next meeting Natural Resources Advisory Board REGULAR MEETING – Wednesday May 21, 2025 LOCATION: 222 Laporte Ave. and via MS Teams: fcgov.com/nrab-teams-meeting City Websites with Updates: • Air Quality Advisory Board webpage: https://www.fcgov.com/cityclerk/boards/air-quality-advisory • Natural Resources Advisory Board webpage: https://www.fcgov.com/cityclerk/natural-resources.php • Our Climate Future: https://ourcity.fcgov.com/ourclimatefuture 6. ADJOURN 1 4/16/2025 - Minutes Natural Resources Advisory Board REGULAR MEETING Wednesday, April 16, 2025 – 6:00 PM 222 Laporte Avenue and via Microsoft Teams 1. CALL TO ORDER: 6:04 PM 2. ROLL CALL a. Board Members Present – • Dawson Metcalf (Chair) • Kelly Stewart (Vice Chair) • Sara LoTemplio • Kelen Dowdy • Leslie Coleman • Sharel Erickson • Xavier Pereria b. Board Members Absent – • Teagan Loew • Barry Noon c. Staff Members Present – • Honore Depew, Staff Liaison • Brian Tholl, Energy Services Director d. Guest(s) – • 3. AGENDA REVIEW Chair Metcalf reviewed the agenda items. 4. COMMUNITY MEMBER PARTICIPATION None. 5. APPROVAL OF MINUTES – MARCH 2025 Vice Chair Stewart made a motion, seconded by Dowdy, to approve the March 2025 regular meeting minutes as amended. The motion was adopted unanimously. 2 4/16/2025 - Minutes 6. NEW BUSINESS a. New Member Welcome/Councilmember Kelly Ohlson Current members and new members, Leslie Coleman, Sharel Erickson, and Xavier Pereria, introduced themselves and discussed their professional endeavors and interest in the Board. Councilmember Kelly Ohlson, Board liaison, welcomed the new members and provided a synopsis of his history of service on City Boards and Council. He noted he will not be seeking reelection in November and discussed the history of the Council liaison relationship with Boards. He also discussed the history of the Natural Areas tax and Natural Resources Advisory Board. Councilmember Kelly Ohlson stated he would like to see more communication from Boards with recommendations on items going before Council. Specifically, he suggested the Board provide input on Council’s work plan and priority list prior to the Council retreat following the election , which will likely occur in February or March. He also suggested the Board provide input on the budget and noted any information coming from Boards should get to Council prior to work sessions. He also stated a member could speak on behalf of the Board at Council meetings. Coleman asked what types of additional information Councilmember Ohlson would like to see from this Board. Councilmember Ohlson replied Council works on two-year work plans and encouraged the Board to weigh in on recycling, composting, climate, solid waste, and other topics it sees fit. He suggested the Board include supporting information for any memo or communication to Council. Additionally, he encouraged the Board to advise staff, though not direct them. Depew asked Councilmember Ohlson if he has any advice for the next Council in terms of balancing community needs and tensions and how community members and Board advisors help them consider those needs and tensions. Councilmember Ohlson replied Council and the City can do more than one thing at one time, but noted environmental issues have a long history of support in Fort Collins. He stated there will always be competing interests in desirable cities such as Fort Collins. b. Council Priority Update: Our Climate Future Honore Depew, Environmental Services Senior Environmental Manager, stated this item is scheduled to go to a Council work session on May 13 th and is related to the Council priority on best practices emphasizing electrification. Next steps will also include updating and refreshing Our Climate Future as a framework and development of a more strategic funding plan. Depew outlined the components of the presentation: climate context, current efforts, and bridging to the future. He outlined the visionary outcomes and goals that are part of Our Climate Future, including carbon neutrality by 2050. He stated there are pathways toward the 2030 goal of 100% renewable electricity and zero waste, but it will take all available strategies to get there. 3 4/16/2025 - Minutes Depew discussed the current community-wide greenhouse gas inventory. It was noted that the dip in emissions in 2011 was due to it being a very wet year which resulted in extra hydropower. Additionally, the changes between 2019 and 2020 were due to a new wind project in Wyoming, and in 2025 and 2026, the Black Hollow solar project will be put online. Pereria asked about the definition of regional mix. Brian Tholl, Energy Services Director and Energy Board liaison, replied the regional mix accounts for purchases from the wholesale market. Pereria asked about the step changes in the 2025-2027 time frame. Tholl replied those changes are accounted for by some construction projects and some agreement work. Depew discussed the specific efforts around the elements of electrification that were identified at the start of the Council term. He commented the different levers that local government has to affect the way people exist in the community: economics, regulations, infrastructure, and behaviors. He also noted electrification has been broken down into the buckets of buildings, vehicles, and small engines. Additionally, Depew noted the number one policy tool in terms of being able to move the needle around e missions from building energy use is building performance standards. Depew also noted the utility rate structure helps support over $4 million of direct incentives for efficiency and electrification projects across the community. In terms of next steps, Depew highlighted the City organization leading by example in terms of building performance standards, increasing the number of vehicle charging stations with a federal grant, and coordination across City departments for conversion of small engine equipment to electric. He also commented on the importance of looking for approaches and solutions that can address multiple community concerns. Depew stated the first half of this year will focus on refreshing Our Climate Future , including a gaps analysis, surveys, interviews, focus groups, and assisting City employees in utilizing Our Climate Future as a framework to help them do their work better. That work will lead to the development of a guidebook for how the work can get done over the two-, five-, or thirty-year horizon. He noted the dedicated tax will provide approximately $180 million over the next twenty-five years and stated the goal of the funding plan is to guide in the medium- and long-term and can also help bring a focus to implementation in the short term. Members discussed the presentation and Depew commented on naming the role of Boards and Commissions in helping to develop the long -term strategy throughout the second half of the year. Dowdy commented on highlighting the importance of intersectionality of the actions. c. Large Methane User Fee Proposal Chair Metcalf noted this item is in response to a request from Pat Burger of the League of Women Voters for the Board to recommend adoption of a large methane user fee. He noted the Air Quality Advisory Board has submitted a memo to Council recommending Council direct staff to examine such a fee and options for implementation. He also 4 4/16/2025 - Minutes stated he drafted a similar memo should the Board want to send that on. Depew provided the information provided by Ms. Burger, which is essentially a proposed policy tool that would implement a fee on users that use more than 10,000 therms per year. He stated that according to the Fort Collins Sustainability Group, about 700 businesses would be impacted. Depew also noted that any fee that is collected from a user is required by law to go back to that user, in this case to help provide funding for improvements. Depew provided the information offered by Ms. Burger. Chair Metcalf provided the memo he drafted. Members concurred it is in alignment with the goals of the Board to direct staff to further consider the fee option. LoTemplio made a motion, seconded by Dowdy, to have Chair Metcalf craft a memo recommending Council direct staff to examine the large methane user fee proposal. The motion was adopted unanimously. 7. OTHER BUSINESS/UPDATES a. Board Member Reports Chair Metcalf reported on being asked to represent the Board as a part of the information committee for the civic assembly regarding the community engagement process for the future decision making for the Hughes Stadium site. He noted the property was dedicated as an open space with various possible uses per a community ballot initiative that forced the City to purchase the property. He stated there have been many proposed uses for the site, thus the civic assembly process. Chair Metcalf outlined the role of the information committee in the public engagement process and stated the civic assembly consists of 20 community members that were selected by a democratic lottery to take part in a 4-day process and deliberation to make a formal recommendation to Council regarding the future of the property. Chair Metcalf stated his recommendation was to consider a mixed -use concept for the site, including consideration of things like wildlife corridors, while also considering there is a major need in the community for a mountain bike park. He discussed additional information about how the democratic lottery process worked. Chair Metcalf stated the Board will be discussing the Water Efficiency Plan and the Natural Areas Strategic Framework staff will be requesting a formal recommendation after providing an update memo for the May meeting. He also recommended a discussion of the Board’s Work Plan , overall City review, and open meetings regulations with new members. Depew noted he will not be available to attend the June 18th meeting and asked if the Board would like to change the date or have a substitute liaison. The Board opted to have a substitute liaison. b. Six Month Calendar Review 5 4/16/2025 - Minutes 8. ADJOURNMENT • 8:08 pm Minutes approved by a vote of the Board on X/XX/2025 Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 1 May 14, 2025 Natural Resources Advisory Board STAFF , Water Conservation Manager SUBJECT 2025 Fort Collins Utilities Water Efficiency Plan EXECUTIVE SUMMARY to request a recommendation from the Natural Resources Advisory Board to approval of the updated Water Efficiency Plan (WEP). 1. The WEP is a state-mandated plan that guides the work of the Water City of Fort Collins organization as it long-term water demand management through efficient and intentional water use. The WEP proposes two new goals intended to lower water demand, minimize the frequency and -term landscape resilience. These goals reflect updated analysis of overall water demand, types of water use, and efficiency savings. The updated WEP also identifies efficiency strategies, including voluntary , directed at lowering residential and commercial water use, opportunities to use less water at City facilities and improve landscape resilience Agenda Item Summary provides an overview of Utilities’ water demands and a summary of , including engagement tactics and results, an equity and the efficiency strategy prioritization process. draft WEP is posted at ourcity.fcgov.com/wep through June 23 for a 60-day public comment period. and (CWCB) will conduct a preliminary review. Staff intend to seek SUMMARY OF REQUEST Staff requests that the Natural Resources Advisory Board provide a recommendation to City Council to adopt the updated Water Efficiency Plan. BACKGROUND / DISCUSSION 1 Available online at fcgov.com/WEP. Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 2 Water is an essential resource for all of us and the City and Utilities have a strong commitment to ensure its efficient use as a key tool to minimize risk of future shortages2. Utilities applies a multi-faceted approach to balance supply and demand to ensure a reliable water supply now and in the future, including storage, a diverse portfolio of water rights, and efficiency. The efficiency goals and strategies outlined in the WEP are critical tools to manage variable water demands for diverse water uses. Historically, during average and wet precipitation years, Utilities’ water rights provide more water than customers use. During extended hot and dry periods, current supplies may not meet demands while also maintaining a stored reserve of water for emergencies. Furthermore, we anticipate a future where climate impacts and population growth increase demands and put pressure on Utilities to restrict water use. The WEP applies mainly to treated water use in Utilities’ water service area (Attachment 1), which encompasses about 60% of the city geographic area and about 80% of the population. By updating our water efficiency3 goals and strategies, we aim to continue long-term reductions in overall water demand through a variety of methods available to manage water uses: behavioral, regulatory, infrastructure, and economic. Successful demand management and increased landscape resiliency reduces risk and gives customers the opportunity to benefit from less water use that leads to lower water bills. Developing more equitable opportunities for program participation and support provides greater community outcomes while improving overall resilience. The 2025 WEP update will outline a new roadmap for increased water demand management that considers equitable outcomes, integrates land use planning, and is based on quantitative analysis of potential water savings from individual strategies. The WEP sets a 15-year planning horizon with 2040 goals. However, the CWCB requires WEP updates every seven years, which is an opportunity to evaluate efficiency goals and strategies, demand and climate conditions, and community values. Alignment and Connection to Overall Water Supply Planning Water efficiency is a key component of the City’s One Water approach to collaborative and holistic water resource management that promotes healthy watersheds, resilient communities, and water equity. This is reflected in our mission statement, “We are a One Water Utility, providing exceptional water services for our community through integrated, resilient, and equitable practices and systems.” The WEP update aligns with community values and the following strategies outlined in City Plan and Our Climate Future: City of Fort Collins’ Strategic Objective ENV 2: “Sustain the health of the Cache la Poudre River and regional watersheds while delivering a resilient, economically responsible and high-quality water supply for all Fort Collins residents.” Our Climate Future: BIG MOVE 3 Climate Resilient Community: People, buildings, watersheds and ecosystems are prepared for the threats of climate change. • Expand and enhance water efficiency programs and incentives • Integrate climate resilience considerations into city strategic and operational plans The updated WEP also aligns with other City and state policies and plans including City Council Priority 7, the Water Supply and Demand Management Policy, and the Colorado Water Plan. 2 The Water Supply Vulnerability Study identified high water demands as a significant vulnerability, noting that it is important to implement efficiency efforts and track demand trends. 3 The Utilities Water Conservation Division conducts water demand management to extend water supplies through conservation and efficiency activities that reduce water demands and lower losses and inefficiencies. For simplicity and consistency with CWCB guidance, the term “efficiency” is used throughout this document to refer to both behavioral and technology-based water demand management; however, in practice, efficiency generally refers to technology-based solutions (e.g., a high-efficiency showerhead), while conservation focuses on the water savings through behavior (e.g., choosing to take a shorter shower). Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 3 Collaboration with Other Water Providers Certain areas within city limits are served by neighboring water providers (Attachment 1). The largest adjacent water providers, East Larimer County and Fort Collins-Loveland Water Districts, have their own WEPs 4 that describe goals and strategies for their service areas. Utilities staff met with both organizations to discuss the WEP. Utilities values these partnerships and continues to look for ways to collaborate through information-sharing, planning, messaging, and efficiency strategies. Overview of Water Demand and Efficiency Utilities currently provides water to approximately 32,900 residential and 2,900 commercial customer accounts. The 2024 estimated residential population served was 139,300. On average, residential customers use about 60% of the treated water delivered each year and commercial customers use about 40%. Commercial customers include large irrigation-only accounts and landscapes maintained by homeowner associations. Each year, indoor water use accounts for about 57% of total treated water used, while outdoor and seasonal uses are about 43% of the annual total on average. The 2023 Water Conservation Annual Report (Attachment 3) summarizes treated water demands by sector and savings from efficiency programs for that year. Since 2000, population has grown by 28% while overall water demand for Utilities’ water service area has decreased by 42% per capita. However, that rate has slowed in recent years. From 2020 to 2023, average per-person water use was 135 gallons per capita per day (GPCD), 4% above the current 2015 WEP goal of 130 GPCD by 2030. Utilities met this goal once, during the high-precipitation year of 2023, with 122 GPCD. In 2024, average per-person demand was 135 GPCD (draft value), similar to pre-2023 levels. Utilities water efficiency programs lowered overall annual water demand by 155 million gallons (475 acre- feet) on average from 2020 to 2024 (Figure 1). This is about 2.3% of Utilities’ average treated water demand for the same five-year period (6.63 billion gallons or 20,350 acre-feet). A portion of estimated annual savings will persist, such as savings from efficient toilet and landscape installations. Many other efficiency strategies, such as educational campaigns and external influences, like weather, also generate water savings but are challenging to quantify and not included in annual water savings totals. 4 The East Larimer County Water District WEP was updated in 2024 and is available online here: elcowater.org/water-efficiency-plan. The Fort Collins-Loveland Water District WEP was updated in 2023 and is available online here: fclwd.com/wp-content/uploads/2025/03/2023-FCLWD-Water-Efficiency-Plan-Update-Final-6- 4-2024.pdf Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 4 Figure 1. Annual Utilities treated water demand and tracked Water Conservation Division program savings (excludes wholesale and unique large contractual deliveries) Overall water demand for the Utilities service area is expected to increase due to rising temperatures and residential and commercial growth. Figure 2 presents historical residential and commercial customer demand, including non-revenue losses from treatment and distribution, with a range of projected future demands based on modeled growth and climate scenarios. Although a specific future demand cannot be predicted with certainty, implementing active water efficiency strategies can lower the projected future demands. Figure 2. Historical and projected treated water demand for Utilities customers (excludes wholesale and unique large contractual deliveries) 1.9%*2.3%2.5% 2.1% 2.5% 0 6,000 12,000 18,000 24,000 0 2,000 4,000 6,000 8,000 2020 2021 2022 2023 2024 Ac r e -Fe e t ( A F ) Mi l l i o n G a l l o n s ( M G ) Treated Water Demand Measured Efficiency Savings ______________________________________________________________________________________ * This chart shows the 2020 efficiency program savings of 130 MG. In that year, an additional 105 MG reduction resulted from 30 days of mandatory restrictions due to an infrastructure project and wildfire. (Draft) 12,000 16,000 20,000 24,000 28,000 32,000 4,000 6,000 8,000 10,000 20 0 0 20 0 5 20 1 0 20 1 5 20 2 0 20 2 5 20 3 0 20 3 5 20 4 0 Ac r e -Fe e t Mi l l i o n G a l l o n s 20-yr average Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 5 WEP UPDATE PROCESS The updated WEP includes elements required by Colorado’s Water Conservation Action and follows CWCB guidance. The Water Conservation Division began work in January 2023 and targets completion in summer 2025. WEP Engagement Community and staff input were vital to shaping the updated WEP and associated efficiency goals and strategies. Our engagement strategy drew on the One Water integrated and collaborative planning approach, with tactics to both broadly engage the whole community while focusing resources on connecting with disproportionally impacted communities 5. It all culminated to develop inclusive and community-driven water efficiency goals and strategies. From 2023 through June 2024, engagement captured over 5,000 touchpoints via: a survey (1,319 responses), Our City web page, advertisements, in-person meetings hosted by compensated community consultants, focus groups and meetings with targeted water users including City departments, HOAs, and small businesses, meetings with community members who identify with one or more disproportionately impacted groups, consultant-led one-on-one interviews, and input from the City’s Climate Equity Committee6. Staff sought to reduce barriers to participation in engagement through collaborating with community consultants, providing Spanish translations, hard copies of the survey, tabling in public spaces, hosting meetings outside typical working hours, and providing food, childcare, and efficiency giveaways at meetings. The overarching community and staff engagement themes that guided efficiency goal and strategy development were: • Community values that inform efficiency goals o Concerns about water scarcity and providing for future generations o Willingness to take action o A desire for all community members to take responsibility and action o Support for landscape change away from turf grass • Characteristics of efficiency strategies that are generally supported by the community o Strategies should show impact by lowering demand at multiple levels: individuals, highest users, and municipal o Support upgrades to water-efficient fixtures for both indoor (e.g., plumbing) and outdoor (e.g., irrigation) uses by making them free or inexpensive, and providing installation support o Reduce existing turf and encourage water-efficient landscapes o Support customers with leak issues o Use regulations to manage some water uses, including new growth, non-functional turf, commercial users, and the highest water users o Provide inexpensive actions that save money o Provide more education for everyone, specifically:  Target HOAs, landscapers, homeowners, and disproportionately impacted communities with resources specific to them  Remove barriers by coming to people in places and ways where they are already gathering and comfortable Successful implementation of water efficiency strategies will benefit from ongoing alignment with the 5 The WEP update identified disproportionately impacted community groups based on the 14 historically underrepresented groups identified in Our Climate Future, as well as additional groups, like renters, who face many barriers to both participating in and benefitting from water efficiency programs and strategies. 6 The Climate Equity Committee (CEC) was formed to support the equitable implementation of Our Climate Future. Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 6 engagement themes and from maintaining the community and staff relationships that were fostered during WEP engagement. This will facilitate water efficiency understanding and opportunities between Utilities and our community, especially City departments and disproportionately impacted community members. Equity Evaluation Equity is integrated into the WEP update process, through (1) the engagement activities described above, (2) selection of efficiency strategies, and (3) implementation of efficiency strategies. Consultants developed a custom equity evaluation process focused on water uses and efficiency and refined it based on input from one-on-one community interviews, WEP engagement, the Climate Equity Committee, and the City’s Equity Office. The two-step equity evaluation process involves first examining each current and potential efficiency strategy for barriers to participation, burdens of compliance, or negative unintended consequences. In the second step, each potential strategy was evaluated through a series of questions designed to identify opportunities to increase equitable outcomes strategies; those that are likely to support positive equitable outcomes were elevated as higher priority for implementation. The equity evaluation tool is designed for ongoing use, including before, during or after a water efficiency activity is in place. Staff will continue to apply the equity evaluation following WEP adoption during strategy planning and implementation. Staff are also considering how to incorporate the efficiency evaluation into annual project planning and reviews to continue efforts to improve access, participation, and efficiency benefits across our water service area. Water Demand and Savings Analysis The WEP update involves estimating potential water savings associated with efficiency strategies and evaluation of their impact on overall demand. Utilities’ future water demands are largely dependent on population change and growth patterns, the rate of commercial and industrial development, and climate influences. System losses from treatment and distribution also influence overall demand. A range of projected future demands based on possible growth and climate scenarios is shown above in Figure 2. Utilities worked with consultants to develop a customized model, called the Water Efficiency Tool (WET), to evaluate the complex interactions between climate impacts, growth and estimated water savings. This tool helps us estimate the effectiveness of various strategies to achieve goals.7 Water savings potential was estimated for efficiency strategies using WET results, paired with historical program participation data and estimates from industry resources like the Colorado WaterWise Best Practices Guidebook8. Staff conducted a preliminary analysis of savings estimates and believe Goal 1 is achievable. Additional modeling analysis will further refine estimations and strategy implementation over time. In addition to measurable savings from efficiency strategies, Utilities might experience further demand reduction driven by educational programs, passive savings related to potential technological efficiency improvements, or water rate changes. Efficiency Strategy Selection Utilities’ Water Conservation Division already has a robust portfolio of water efficiency programs with activities that touch on many different water uses and affect the entire service area. The Water Conservation Division aims to continue to build on effective existing programs, incentives, and policies, as well as develop new strategies for efficiency. Staff evaluated current and potential new efficiency strategies using several criteria, including water savings, cost, ease of implementation, community acceptance, customer reach, and co-benefits such as equitable and environmental outcomes. A set of strategies associated with lowering the City’s water uses and advancing efficiency and resilience on City-owned landscapes was developed through collaborative meetings and engagement with cross- 7 The WET was developed specifically to evaluate how water conservation strategies impact residential and commercial customer demands in a variety of scenarios through 2040. 8 Available online at: indd.adobe.com/view/a66fdb02-50c6-4ec3-8fea-4db473212faf. Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 7 departmental staff, and by identifying efficiency and resilience actions that align with their existing plans, policies, practices, and available funding. The efficiency strategies prioritized in the 2025 WEP update fall within the following general approaches to lowering water use: • Behavioral (e.g., education, technical assistance, voluntary actions) • Regulatory (e.g., water restrictions, policies, land use and plumbing code changes) • Economic (e.g., incentives, utility rate structure, development fees) • Infrastructure (e.g., metering, leak detection, maintenance, graywater) Integration of Water and Land Use Planning The state mandate requires a WEP to evaluate water demand best management practices that may be implemented through land use planning efforts. In planning for future scenarios, it is critical to consider the relationship between land use and water efficiency, so we may better manage the risk of future water shortages. Integrated water and land use planning also supports our community’s economy and values, which include social and ecological health. Looking ahead, it is anticipated that Utilities’ water service area will reach build-out near 2040, while adjacent areas will continue to develop. Changes in housing density, landscapes, and conversion of commercial spaces to mixed use or multi-unit residential are all variables that could influence future water demands but are hard to predict. Planning, Development, and Transportation (PDT) and Utilities have prioritized the integration of water and land use through strategies primarily focused on collaborative planning and actions. Current examples include cross-departmental participation in Sonoran Institute’s Growing Water Smart workshops, water supply requirements for new water service based on property and landscape features, and incorporating landscape, irrigation, and soil ordinances into the City’s land use codes. In addition to the specific strategies identified in the WEP, Water Conservation Division staff will continue supporting updates to Streetscape Standards and Land Use and Building Codes when they align with new state regulations, such as Senate Bill 24-005 and House Bill 25-1113 (which limit high-water-use turf). EFFICIENCY GOALS AND STRATEGIES The WEP presents two long-term goals focused on decreasing treated water demand to minimize the risk of water shortage and building landscape resilience to benefit the community through landscapes that remain healthy with efficient water use and under a variety of climate conditions. Goal 1: Reach 4% annual reduction in water demand by 2040 to reduce risk of shortages. The WEP will set an overall water efficiency goal that applies to all treated indoor and outdoor water uses within Utilities’ water service area, including residential, commercial, and City water use. The objectives of this overall goal are to gradually lower demand to minimize the frequency and magnitude of shortages, expand access to efficiency opportunities, lead by example as a City organization, and offset increasing demands driven by climate change. Staff anticipate this amount of savings could offset increasing demands driven by a temperature increase of about 1°F between now and 2040. Goal 1 incorporates three specific targets: • Target 1.1: By 2040, lower overall annual treated water demand by 320 million gallons (MG), or 980 acre-feet (AF) below projected demand o Every year, take actions to keep total treated water demand lower than it is projected to be without active efficiency strategies, ramping up to being 4% lower than projected by 2040. Looking ahead to 2040, a 4% reduction would mean that actual demand was about 320 million gallons (MG), or 980 acre-feet (AF), lower than projected for the year. Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 8 o Interim reduction targets will gradually ramp up annual savings between now and 2040, as shown on Figure 1: - By 2030: 3% reduction, estimated at 210 MG (640 AF) below projected water demand - By 2035: 3.5% reduction, estimated at 260 MG (800 AF) below projected water demand - By 2040: 4% reduction, estimated at 320 MG (980 AF) below projected water demand o Reductions in Utilities’ overall treated water demand will be tracked to monitor progress toward this target. • Target 1.2: Double the volume of savings from efficiency strategies by 2040, relative to 2020-2024 average performance o To reach Target 1.1, the Water Conservation Division will increase program offerings and participation to increase savings over the current annual average of 155 MG below projected annual water demand. Quantifiable treated water savings from efficiency strategies that serve customers, including City water accounts, will count toward this target. • Target 1.3: Lower treated water use at City properties by a total cumulative volume of 5 MG by 2040 o This target will achieve average annual savings of 360,000 gallons per year for City properties, adding up to 5 MG of total water savings from 2026-2040. o This savings is expected to come from a variety of projects lowering indoor and outdoor treated water uses at City buildings and properties. Strategies with ongoing year-after- year savings, such as plumbing or turf replacement, will be prioritized. Progress toward Goal 1 will be evaluated based on tracking treated water demand (overall and by customer sector, including City properties), Water Conservation Division program participation and quantifiable savings, projects and water savings at City properties, and distribution system losses. Figure 3. WEP Goal 1 interim targets and final 2040 goal. Figure note: Historical water demands and projections include customer demands and non-revenue losses, and exclude wholesale and contractual obligations. 3% 3.5% 4% Ac r e -Fe e t Mi l l i o n G a l l o n s Range of projected demands with successful attainment of Goal 1 Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 9 Goal 2: Improve water efficiency and build resilience on City-owned landscapes, to benefit the community and environment. For the first time, the WEP will set a goal directed at the City’s outdoor water use, which encompasses both treated and raw water and properties both inside and outside of Utilities’ water service area. Community feedback shows a widespread desire for the City to take responsibility and action related to efficient water use. Beneficial outcomes for actions on City-owned landscapes include contributing to the overall water efficiency (Goal 1) by lowering municipal demands, building resilience in our public landscapes to prepare for a hotter future, prioritizing water use for spaces that most benefit the community, and creating attractive, highly-visible projects that inspire water-saving actions by individuals and businesses in our community. Goal 2 incorporates one specific target: Target 2.1: The City will implement at least 1 new water-saving project in each 2-year municipal budget cycle, for at least 7 new projects on City landscapes by 2040. o Projects that lower treated or raw water use and/or build landscape resilience on City-owned properties within the Fort Collins growth management area will count toward this target; this approach reflects the City’s intention to lead by example and benefit the entire community regardless of water source or provider. o Landscape projects that lower treated water use on City-owned properties that are within Utilities water service area will also count toward Goal 1 targets. Progress toward Goal 2 will be evaluated based on the number of projects, associated water savings, and total project area completed each year. Project examples are presented in Table 1. The next WEP update is expected in 2032. This provides an opportunity to evaluate and update goals and strategies based on changing conditions. Efficiency Strategies to Meet Goals Efficiency strategies managed or supported by the Water Conservation Division include a wide variety of programs and policies aimed to lower overall water demand through more efficient water use, build resilience, and increase community awareness. Strategies can impact the entire community and we have selected a set of strategies that not only align with feedback from engagement but also target cost- effective water savings. The portfolio of water efficiency strategies is diversified to collectively meet the goals and to support objectives such as: provide opportunities for participation and potential water bill savings for all customers, including disproportionately impacted groups and those who have had low historical participation rates; provide customized strategies to meet high-use and unique customer sector needs; continue doing what works well and what customers like; and lead by example through managing water use at City properties. Strategies are intended to be implemented, tracked, and refined over time. This cultivates and supports a water efficient, adaptive, and knowledgeable customer base through education and cost-effective water efficiency programs while minimizing water shortage risk and supporting the City’s Strategic Plan. The portfolio of water efficiency strategies selected to lower treated water demand in support of Goal 1 are summarized below. New strategies are indicated with an asterisk (*). Once fully implemented, Utilities estimates that these strategies will lower treated water demand by over 300 MG per year. Figure 4 shows how the prioritized strategies work together to provide water savings through a variety of approaches. Behavioral strategies • Educational programs and events • Xeriscape Demonstration Garden • Efficiency equipment giveaways • Irrigation system assessments • Indoor assessments and direct installation • Saving water hotline to report water waste • Customized water use reports • Customized residential water budgets Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 10 • Water use estimator spreadsheet tool for development concepts • Waterwise landscape professionals network and support • High bill evaluations* • Plumbing repair assistance* • Wrap-around support for efficiency in large turf areas* • Design assistance and incentives for new development and redevelopment* • Rental tenant and owner outreach and giveaways* • Commercial water use benchmarking* • Comprehensive conservation communications plan* Infrastructure-based strategies • Advanced metering • Customer data portal • Leak alerts and high-use notifications Economic strategies • Indoor product rebates • Irrigation equipment rebates • Xeriscape landscape conversion rebates and grants • Custom rebates for commercial projects • Conservation-oriented tiered/seasonal rate structures • Conservation-oriented water supply requirement fee • Commercial allotments and excess water use surcharge • On-bill financing for efficiency upgrades* Regulatory strategies • Wasting water ordinance • Building codes and plumbing standards • Landscape, irrigation, and soil codes • Review of irrigation plans with development review • Parkway landscaping regulations • Graywater reuse • Water adequacy determination • Restrictive covenants ordinance • Water Shortage Action Plan • Daily sprinkler watering window* • Examine existing land use regulations for barriers or conflicts to water efficiency* Strategies focused on lowering City treated water use and building landscape resilience • System water loss audits • Distribution line repair/replacement • Efficiency incorporated in plans, policies, and best practices • Irrigation application rates based on water need and system audits • City landscape designs follow xeriscape principles and irrigation best practices • Prioritize raw water sources for irrigation to lower treatment costs • Track water use data for City buildings and properties • Prioritize dedicated irrigation to trees • Water Conservation Division provides technical and financial support for City efficiency and resiliency projects* • Establish regular contact between PDT and water providers* • Support One Water efforts and integrated demand management* • Use City properties to pilot efficiency activities (e.g., commercial use benchmarking)* • Increase pace of plumbing retrofits in City buildings* • Irrigation and landscape efficiency projects on City-owned properties* • Increase pace of distribution line replacement/repair* Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 11 Figure 4. Distribution of water efficiency strategies ADDITIONAL INFORMATION ABOUT CITY STRATEGIES TO MEET WEP GOALS 1 AND 2 Through collaborative cross-departmental meetings, staff identified strategies to lower treated water demand and build landscape resilience on City properties and infrastructure. Many of the strategies align with planned or ongoing work. In addition, there are new and existing funding opportunities for projects including the 2050 tax, about $50,000 from Water Conservation’s ongoing budget (limited to use on treated water in Utilities service area), and external grants. (Grants offered by the Colorado Water Conservation Board are regularly available and are not impacted by federal decisions.) Examples of a variety of strategies, both large and small, to lower City water use and build resilience on City landscapes are shown in the following table. (Note that some of the strategies listed below are planned projects, while others are areas of opportunity that will be pursued. Additionally, this is not a comprehensive list and additional opportunities will continue to be evaluated through cross-departmental collaboration.): City Project Example Potential for 1 year of Range Sources Landings Park irrigation and turf replacement outdoor treated water use and build landscape resilience through irrigation system efficiency upgrades and converting turf to low- water landscape. Landings Park requires over 3.5 MGY of treated water to irrigate 309,000 square feet (7.1 acres). The 2019 Parks Irrigation Master Plan identified Landings Park as a high priority for infrastructure gallons community outreach: $65,000 (General Fund allocation in 2024) Installation anticipated to range from $800,000- $1 million • Conservation funds allocated to City projects: up to $50,000 annually • Nature in the City grants • Municipal Innovation Fund: up to $30,000 • General Fund • 2050 tax • External grants demonstration garden at the Farm at Lee landscape resilience through demonstrating use of native and xeric plants resilience project cost typically range from $5,000- >$50,000 • City grants • Water Conservation Strategy Distribution by Customer Strategy Distribution by Approach Potential Annual Water Savings based on Current Uses and Climate Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 12 scope and scale up to $50,000 replacement near parking lots outdoor treated water use and build landscape resilience in a highly visible location, and adjacent to the Xeriscape Demonstration Gardens, through irrigation system efficiency upgrades and converting 7,500 sq. ft. of turf to low-water landscape. gallons approach: Installation $23,000; annual maintenance $1,700 Contractor-based approach: Installation $40,000 – 80,000; annual maintenance • Conservation funds allocated to City projects: up to $50,000 annually • Nature in the City grants • Municipal Innovation Fund: up to $30,000 • External grants replacements in City buildings indoor treated water use by replacing less-efficient toilets and urinals with modern, high-efficiency units. • Conservation funds allocated to City projects: up to $50,000 annually • Water Conservation rebates: o Toilets: up to $100 per toilet o Custom: $1,000- 25,000 • Municipal Innovation Fund: up to $30,000 • repair and replacement current pace of line repair and replacement to lower distribution system water losses and main line breaks. - Current water line replacement rate is about 0.3%, or 2.5 linear miles, per year. Goal is 1% (5 linear miles). - Water leaks from the Utilities distribution system exceed 80 MGY, based on water 1,400,000 gallons $5,000,000 (Budget allocation for 2025 for ongoing asset management) • Improvement Project funds irrigation tree health and canopy by installing dedicated irrigation to trees that does not depend on overhead resilience For some projects, water $50,000 per project (cost varies based on location and size) • Conservation funds allocated to City projects: up to $50,000 Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 13 trees can be watered during shortages, even if restrictions limit turf irrigation. because drip systems direct irrigation to tree root zones and minimize water • IMPLEMENTATION AND COST The portfolio of strategies proposed in the WEP was holistically evaluated and includes continuation of some current actions as well as new strategies. Beginning in 2026 and continuing through the seven-year WEP renewal cycle, staff anticipate gradually implementing strategies, developing each one followed by the applicable processes of review, community input, approval and adoption, and/or funding proposals. By adopting the WEP, City Council is not authorizing the listed strategies to become policy or to appropriate funds. Based on strategy analysis, Utilities anticipates achieving WEP goals with limited need for new funding sources or future budget enhancements. For Goal 1 (overall water savings) staff identified opportunities to reallocate our budget, to more effectively use our resources (shifting our funding to different strategies), implementing low-cost opportunities with strategic partnerships, and using third-party support. For Goal 2 (City landscape resilience), many of the strategies align with planned or ongoing work. In addition, there are also new funding opportunities for landscape projects including the City’s 2050 tax, Water Conservation’s ongoing budget, and external grants not impacted by federal funding decisions. New or updated policies often come with added costs—both for the community and for developers. Throughout this process, and with guidance from community input, a core principle has been to carefully evaluate each goal and strategy with cost impacts in mind. Our aim is to avoid unintentionally burdening affordable housing or development with new requirements, particularly when it comes to efficiency standards. Some analyses have even shown that certain measures, like water-wise landscaping, can help reduce overall development costs. Other updates, such as plumbing efficiency improvements, have demonstrated little to no cost impact—and in some cases, potential savings. That said, we recognize that some strategies may still result in added costs. This work was developed with that possibility in mind, and we remain committed to identifying any cost impacts and finding solutions to minimize them wherever possible. It is important to also consider the potential future costs resulting from inaction now. Climate impacts are estimated to increase costs in several ways. Insufficient water demand management now could impact the City by requiring more water storage or water purchases. City properties, including critically important elements such as trees, can be damaged due to water restrictions from more frequent and severe water shortages. Customers could be impacted by higher fees and rates and loss of landscaping, as well as water restrictions that can cause economic impacts to businesses. NEXT STEPS Anticipated next steps: • April 24-June 23: 60-day public comment period, CWCB’s review, seek Board and Commissions’ recommendations • Q2 2025: Prepare final WEP • Q3 2025: Seek City Council approval via resolution, then submit to CWCB Planning and Zoning Commission Agenda Item Summary – City of Fort Collins Page 14 • 2026-2032: Implement prioritized water efficiency strategies, track progress toward goals • 2032: Next state required WEP update submittal to CWCB ATTACHMENTS 1. Map of Fort Collins Utilities water service area 2. Presentation 3. 2023 Water Conservation Annual Report 4. 2024 Water Efficiency Plan (Draft) Headline Copy Goes Here Water Conservation Specialist Alice Conovitz Fort Collins Utilities Water Efficiency Plan (WEP) Update Natural Resources Advisory Board May 21, 2025 Headline Copy Goes HereSummary of Request 2 Staff requests that Natural Resources Advisory Board provide a recommendation to City Council to adopt the updated Water Efficiency Plan. Headline Copy Goes HereWEP Purpose and Extent 3 Utilities Water Profile •6,032,000,000 gallons (18,500 acre-feet) annual treated water use •57% indoor, 43% outdoor •60% residential, 40% commercial Why a WEP? •Guide water use and efficiency •Set goals •2015 goal: 130 GPCD by 2030 •Prioritize strategies: programs, incentives, policies •Minimize risk of water shortage •Meet state requirements Fort Collins Utilities ~ 139,000 residents Headline Copy Goes HerePreparing for Our Uncertain Water Future 4 •Growth and climate drive potential for more water shortages •Water efficiency: •Lowers annual demand by about 2% (155,000,000 gal.) •Builds resilience, prepares community to act •Minimizes increases to utility and customer costs •Storage, water rights portfolio, and land use planning also critical Ac r e -Fe e t Mi l l i o n G a l l o n s Fort Collins Utilities Treated Water Demand (Actual & Projected) 20-yr average Headline Copy Goes Here 5 WEP Update Inputs WEP goals and strategies Broad community City staff Equity-priority community members Future water risksWater savings Resources, timelines, feasibility Equitable outcomes State requirements City leadership, boards, commissions Experience, best practices Headline Copy Goes Here 6 WEP Update Inputs WEP goals and strategies Broad community City staff Disproportionately impacted community members Future water risksWater savings Resources, timelines, feasibility Equitable outcomes State requirements City leadership, boards, commissions Experience, best practices Headline Copy Goes Here 7 WEP Update Inputs WEP goals and strategies Broad community City staff Disproportionately impacted community members Future water risksWater savings Resources, timelines, feasibility Equitable outcomes State requirements City leadership, boards, commissions Experience, best practices Headline Copy Goes HereEfficiency Goals to Lower Risk and Build Resilience 8 Concerns about water scarcity and providing for future generations Willingness to take action Headline Copy Goes HereEfficiency Goals to Lower Risk and Build Resilience 9 Concerns about water scarcity and providing for future generations Willingness to take action Goal 1: Reach 4% annual reduction in water demand by 2040 to reduce risk of shortages →Target 1.1: Lower overall annual treated water demand by 320,000,000 gal. below projected →Target 1.2: Double volume of savings from efficiency strategies by 2040 →Target 1.3: Lower treated water use at City properties by a total cumulative volume of 5,000,000 gal. by 2040 Headline Copy Goes HereEfficiency Goals to Lower Risk and Build Resilience 10 Concerns about water scarcity and providing for future generations Willingness to take action Want everyone to take responsibility Desire for landscape change away from turf grass Headline Copy Goes HereEfficiency Goals to Lower Risk and Build Resilience 11 Concerns about water scarcity and providing for future generations Willingness to take action Want everyone to take responsibility Desire for landscape change away from turf grass Goal 2: Improve water efficiency and build resilience on City-owned landscapes, to benefit the community and environment →Target 2.1: The City will implement at least 1 new water-saving project in each 2-year municipal budget cycle, for at least 7 new projects on City landscapes by 2040. Headline Copy Goes HereWater Conservation Areas of Impact 12 Strategies impact our whole community •Provide opportunities for all •Customize to meet customer sector needs •Lead by example •Continue doing what works well Communications and marketing drive success Strategies are areas of opportunity •Follow normal processes for approval post-WEP •Track, report, and adjust over time to attain goals Headline Copy Goes HereStrategy Prioritization for WEP 13 •Prioritized based on water savings, cost, feasibility, equitable outcomes, acceptance •Engagement input: •Balance incentives and regulations •Minimize barriers •City already does a lot, community doesn’t know Strategy Distribution by Customer Strategy Distribution by Approach Potential Annual Water Savings (Water savings based on current population and climate.) Headline Copy Goes Here Headline Copy Goes Here Objectives •Gradually lower demand to minimize shortage risk •Offset demand increases due to rising temperature •Reduce barriers, expand access to opportunities •Do our part and lower municipal water use 2040 Targets •320 MG below annual projections for overall demand •2x increase in Water Conservation Division savings •5 MG cumulative reduction in City treated water use Goal 1 15 Goal 1: Reach 4% Annual Reduction in Water Use by 2040 Headline Copy Goes HereGoal 1 16 Ac r e -Fe e t ( A F ) Mi l l i o n G a l l o n s ( M G ) Headline Copy Goes HereGoal 1 17 Ac r e -Fe e t ( A F ) Mi l l i o n G a l l o n s ( M G ) Headline Copy Goes HereGoal 1 18 Ac r e -Fe e t ( A F ) Mi l l i o n G a l l o n s ( M G ) Headline Copy Goes HereGoal 1 19 Ac r e -Fe e t ( A F ) Mi l l i o n G a l l o n s ( M G ) Target 1.1: Lower overall annual treated water demand by 320 MG below projected Headline Copy Goes HereGoal 1 20 Ac r e -Fe e t ( A F ) Mi l l i o n G a l l o n s ( M G ) Headline Copy Goes Here 3.0%3.5%4.0% 3.4%*2.3%2.5% 2.1% 2.5% 0 6,000 12,000 18,000 24,000 0 2,000 4,000 6,000 8,000 2020 2021 2022 2023 2024 2030 2035 2040 Measured Efficiency Savings Targeted Efficiency Savings Treated Water Demand Projected Treated Water Demand (Moderate Growth and Climate Change)______________________________________________________________________________________________ * 2020 had 1.9% (130 MG) program savings and 1.5% (105 MG) shortage restrictions savings. Benefits of Efficiency & Need for More 21 Historical: 2% (155 MG) avg. savings Headline Copy Goes Here 3.0%3.5%4.0% 3.4%*2.3%2.5% 2.1% 2.5% 0 6,000 12,000 18,000 24,000 0 2,000 4,000 6,000 8,000 2020 2021 2022 2023 2024 2030 2035 2040 Measured Efficiency Savings Targeted Efficiency Savings Treated Water Demand Projected Treated Water Demand (Moderate Growth and Climate Change)______________________________________________________________________________________________ * 2020 had 1.9% (130 MG) program savings and 1.5% (105 MG) shortage restrictions savings. Benefits of Efficiency & Need for More 22 4% Goal Benefits •320 MG is enough for •3,400 single-family units •230 office-type businesses •Conservation program savings about 20x cheaper than new water rights •Offsets demand increase driven by rising temperatures •Shortage preparedness •Build informed, responsive community •Now: 1-in-10 yr restrictions •5°F warmer by 2070: 4x more months under restrictionsHistorical: 2% (155 MG) avg. savings Moderate future growth + climate scenario Goal 1: 4% (320 MG) avg. savings Headline Copy Goes HereStrategies Supporting Goal 1 (Examples) 23 Reach 4% annual reduction in water demand by 2040 to reduce risk of shortages New Strategy Opportunities •HOA & large turf transformation •Rental incentives, education •Land use policies & developer incentives •Daytime watering limits •Plumbing repair assistance •Grants •Commercial water use benchmarking •City facility plumbing retrofits •City landscape changes Keep Doing Strategies that Work •Advanced metering •Xeriscape programs •System water loss tracking/repair Distribution System Loss City Account Demand Customer Demand, Indoor Customer Demand, Outdoor Headline Copy Goes Here Headline Copy Goes HereGoal 2: Improve Water Efficiency and Build Resilience on City-owned Landscapes 25 Objectives •Benefit the community and environment through investment in public spaces •Update aging landscapes to modern efficiency •Prioritize water use on multi-benefit landscapes like trees and sports fields Target •Complete 7 City landscape projects by 2040 •All City landscapes, including raw water and other service areas Headline Copy Goes HereStrategies Supporting Goal 2 (Examples) 26 Improve water efficiency and build resilience on City-owned landscapes, to benefit the community and environment Areas of Opportunity •Irrigation upgrades and/or turf reduction •Landings Park •Nature in the City projects •Water Treatment Facility •City Hall •Increase dedicated tree irrigation •Align planning & communications across departments Existing Best Practices •Water use tracking •Irrigate based on plant need, audits, smart controllers •Smart new design with xeriscape principles •Prioritize raw water use Headline Copy Goes HereRecap: WEP Goals Goal 2: Improve water efficiency and build resilience on City-owned landscapes Objectives: Build landscape resilience & save water •Encompasses: •Treated or raw water •All City properties in GMA Goal 1: Reach 4% annual reduction in water demand by 2040 to reduce risk of shortages Objectives: Lowering overall demand and shortage risk •Encompasses: •Treated water •Utilities’ service area •Residential & commercial customers •City properties in Utilities’ service area Fort Collins Utilities (water) Headline Copy Goes HereWEP Next Steps CWCB pre-review (30 days) Public comment (through 6/23) 5/15–Planning & Zoning Comm. 5/21–Natural Resources Advisory Board 5/28 –Parks & Recreation Board April – May Water Commission Evaluate feedback Finalize WEP June – August Seek Council approval September 28 Headline Copy Goes HereSummary of Request 29 Staff requests that Natural Resources Advisory Board provide a recommendation to City Council to adopt the updated Water Efficiency Plan. Headline Copy Goes Here Thank you! 3030 Headline Copy Goes Here Headline Copy Goes Here 32 Regulatory Strategies Existing: •Wasting water ordinance •Building codes and plumbing standards •Landscape, irrigation, and soil codes •Review of irrigation plans with development review •Graywater reuse •Water adequacy determination •Restrictive covenants ordinance •Water Shortage Action Plan Headline Copy Goes Here 33 Regulatory Strategies – Cost Impacts for Development NEW Description Cost to Development Other impacts Daily sprinkler watering window Limits turf irrigation to 6pm-10am None Must schedule and monitor irrigation system Examine existing land use regulations for barriers or conflicts to water efficiency Code evaluation to determine opportunities to improve efficiency None – study will make recommendati ons Need to consider conflicts and community values Parkway landscaping regulations Limits non-functional turf in right of ways. Required by SB 24- 005 Evaluating, but CO requirement Ongoing maintenance Single Family turf limitations Limits non-functional turf at homes. Required by HB 25- 1113 Evaluating, but CO requirement Ongoing maintenance Headline Copy Goes Here 34 Economic Strategies – Incentives Existing: •Indoor product rebates •Irrigation equipment rebates •Xeriscape landscape conversion rebates and grants •Custom rebates for commercial projects •Conservation-oriented tiered/seasonal rate structures •Conservation-oriented water supply requirement fee •Commercial allotments and excess water use surcharge Headline Copy Goes Here 35 Economic Strategies – Incentives NEW Description Cost to Development Other Impacts Design Assistance for new and redevelopment Voluntary program to building in above code efficiency in exchange for funding Cost savings or neutral Less water bills once occupied. Improved collaboration with PDT More closely collaborate during development review and long- range development planning None More integrated water resource planning at various scales On-bill financing for efficiency upgrades Voluntary low interest loans paid back on water bills for efficiency upgrades in existing development Depends on efficiency upgrades (voluntary) None Headline Copy Goes HereCost Impact Evaluation for 2025-2040 36 •Water Conservation’s ongoing budget (~$1.5M) •External grants •Policy that impacts behavior •BFO –two future enhancements Goal 1 Lower annual water demand by 4% by 2040 $1.5-1.75M/year •Actions already occurring •Grants (internal and external) •Ongoing budgets •2050 Tax Goal 2 Build landscape resilience $50K/year •City – Water purchases, regional competition, landscape damage, implementing restrictions •Customer –Fees & rates, private landscape damage, responding to restrictions Cost of Inaction Headline Copy Goes HereDemand Projections (Draft) 37 What drives demand increases? Status quo example •~ 7 – 12% demand increase by 2040 •Build out remaining greenspace with current zoning •Key uncertainty: commercial growth •No climate changes Warming examples •Additional ~ 1% - 3% demand increase by 2040 •Status quo growth example + warmer temps •Key uncertainties⎻commercial growth⎻How much warming and in what months?⎻How will precipitation change? An n u a l C u s t o m e r D e m a n d ( M G ) Utilities Demand: Climate Scenarios (Includes system loss, excludes large contractual uses) DRAFT Headline Copy Goes HereWEP Engagement and Equity Approaches 38 Engagement •Disproportionately impacted community members •Broad engagement •City staff following One Water collaborative approach Outcomes •5,000+ touchpoints •Meetings, focus groups, community events, survey, OurCity, ads •Critical input from Community Consultants •40+ hours connecting with staff Equity •Elevate needs and ideas •Increase equitable outcomes from conservation strategies •Build equity evaluation into annual reviews and plans Headline Copy Goes HereWEP 2024 Community Engagement Takeaways •Our collective impact should increase community resilience. Pursue conservation strategies that: •Impact our largest water users •Impact City operations; show how the City saves water •Everyone can participate in, even if only small water savings •Increase access and decrease burden •There is support for a mix of incentives and regulations •Most people are willing to act •Conserving water is everyone’s responsibility •Be thoughtful who you regulate, and who you incentivize •Make water conservation engaging, accessible, and meaningful •Give people tools to understand their impact •Engage with people where and how they are comfortable •Offer flexible programs, processes Headline Copy Goes HereWEP Staff Engagement Takeaways •Staff do a lot to use water wisely •Many agreed on the importance of: •Water conservation for new builds •Xeriscaping •Indoor conservation opportunities •Raw water benefits •Challenges •Public perception may not match City efforts •Public landscapes need to be safe, durable, attractive •Funding is needed to update older, water-hungry designs •More info wanted: ⎻Public comments and appetite for xeric landscapes⎻Work/operations implications Headline Copy Goes HereWater Use Priorities (2019 Feedback) Priority Rank Water Use Type Votes 1 Indoor Home 99% 2 Health and Safety 94% 3 Indoor Business 77% 4 Other Landscaped Areas (Non-turf)53% 5 Commercial/Public Recreation 40% 6 Turf Grass (Higher Water Use)14% 7 Personal/Private Outdoor Recreation 9% Higher Priority Lower Priority Headline Copy Goes Here 42 WEP Survey Results Headline Copy Goes Here 43 WEP Survey Results Headline Copy Goes Here 44 WEP Survey Results Headline Copy Goes HerePast WEP Goals: Gallons per Capita per Day 45 GPCD decreasing •9% GPCD decrease since 2010 •45% decrease since 2000 •2015 WEP goal: 130 GPCD by 2030 •Met the goal in 2023 with help from record precipitation GPCD metric challenges •Can’t compare across providers •Calculation method varies •Customer sector mix varies •Confusing to customers • use •Incorporates residential and commercial Se r v i c e A r e a P o p u l a t i o n An n u a l A v e r a g e G P C D Headline Copy Goes Here 46Average Annual Customer Water Demand (2019 – 2023) Headline Copy Goes HereCity Treated Water Use Overview (FC Utilities City Accounts) 6 City accounts use ~100,000,000 gallons each year, 1.8% of all Utilities treated water… 1.9% 1.7%1.9% 1.7%1.7%1.8%1.9% 1.6% 1.8% 0 20,000,000 40,000,000 60,000,000 80,000,000 100,000,000 120,000,000 2016 2017 2018 2019 2020 2021 2022 2023 2024 Ci t y U s e ( G a l l o n s ) City Properties - Indoor City Properties - Seasonal *Percentage is City's portion of all customer water use Distribution System Loss City Account Demand Customer Demand, Indoor Customer Demand, Outdoor …we are also responsible for •system losses, ~ 168,000,000 gallons • Headline Copy Goes HereTypes of City Projects that Support WEP Goals 48 City Project Examples Water Savings Potential (1 year)WEP Goal Landings Park irrigation and turf replacement Planned project to lower outdoor treated water use and build landscape resilience through irrigation system efficiency upgrades and converting turf to low-water landscape. Landings Park requires over 3.5 MGY of treated water to irrigate 309,000 square feet (7.1 acres). The 2019 Parks Irrigation Master Plan identified Landings Park as a high priority for infrastructure replacement. ~ 550,000 gallons Goal 1 & Goal 2! Native plant demonstration Lee Martinez Park Planned project to promote landscape resilience through demonstrating use of native and xeric plants and alternative lawns. Landscape resilience (water savings sometimes possible) Goal 2 City Hall turf replacement near parking lots Possible project to lower outdoor treated water use and build landscape resilience in a highly efficiency upgrades and converting 7,500 sq. ft. of turf to low-water landscape. . ~ 30,000 gallons Goal 1 and Goal 2 Dedicated tree irrigation Possible projects to support tree health and canopy by installing dedicated irrigation to trees that does not depend on overhead irrigation of the surrounding turf grass. This ensures trees can be watered during shortages, even if restrictions limit turf irrigation. Landscape resilience (water savings sometimes possible) Goal 2 Toilet replacements in City buildings Possible projects such as replacing 35 less-efficient toilets with modern, high-efficiency units. ~ 400,000 gallons Goal 2 Water main line repair and replacement Increase pace of current actions related to water line repair and replacement to lower distribution system water losses and main line breaks. Current water line replacement rate is about 0.3%, or 2.5 linear miles, per year. Goal is 1% (5 linear miles). Water leaks from the Utilities distribution system exceed 80 MGY, based on water loss audits. ~ 700,000 - 1,400,000 gallons Goal 1 Headline Copy Goes HereNeighboring Water Providers: FCLWD’s 2023 WEP 49 •2023 WEP goal: Lower water use by 9% (cumulative) over the 10-year planning period, with specific customer sector targets •Expect demand to increase by almost 50% by 2033 due to growth •From 10,089 AF to 15,064 AF (3,290 MG – 4,910 MG) • Heavily dependent on C-BT & NISP •About 60% outdoor use •Conservation activities expected to save up to 1,229 AF/yr (400 MG) •12 activities identified in WEP •Most similar to what we already do •New ideas: hydrant flushing truck, SFR conservation taps without potable irrigation Headline Copy Goes HereNeighboring Water Providers: ELCO’s 2024 WEP 50 •2024 WEP goal: Achieve water savings goal of 172 AF/yr (56 MG) in 2030 (relative to baseline projected demand) •Population expected to triple by 2045, which will be ~ 60% buildout •Heavily dependent on C-BT •43% outdoor use •~20% of residential customers can access raw water for irrigation •Conservation activities targeting 172 AF/yr (56 MG) savings by 2030 •8 activities identified in WEP •Similar to what we already do Fort Collins Utilities ELCO FCLWD Headline Copy Goes Here 51 Water Provider Conservation Activities Conservation Strategy / Activity FCLWD ELCO FC Utilities 1. Work more closely with planning X X X 2. Garden In A Box X X 3. Residential sprinkler assessments X X X 4. Smart irrigation controller rebates/discounts X X 5. Restrictions X X X 6. Wasting water/leaks prohibition X X 7. Property Manager and HOA irrigation education/training X X 8. Hydrant flushing filter truck X 9. Metering, Water Loss Control, Rates/Fees, Education, *Graywater, Information, Etc. X X X X: indicates new activity Headline Copy Goes Here 52 Current State: 2015 Goals and Opportunities Areas of Opportunity 1.Leverage Advanced Meter Fort Collins data and capabilities 2.Promote and support greater outdoor water efficiency 3.Encourage greater integration of water efficiency into land use planning and building codes 4.Expand commercial and industrial sector strategies 5.Increase community water literacy 2015 WEP goal: 130 gallons per capita per day by 2030 fcgov.com/WEP TOTAL3.8 million gallons RESIDENTIAL RESIDENTIAL TOTAL 40 TOTAL2.6 million gallons Shift Your Water: 2.7 MG Landscape Conversions: 1.1 MG Outdoor Water Use Home Water Reports: 24 MG Eciency Rebates: 2.2 MG Continuous Consumption (Leak) Notifications: 7.2 MG Combined Water Use Ecient Product Installations (Larimer County): 2.6 MG Indoor Water Use TOTAL33.4 million gallons COMMERCIAL COMMERCIAL TOTAL 90 Outdoor Water Use TOTAL7.4 million gallons Indoor Water Use Eciency Rebates: 0.5 MG Ecient Product Installations: 0.1 MG TOTAL0.6 million gallons Combined Water Use Continuous Consumption (Leak) Notifications: 81.8 MG TOTAL81.8 million gallons Allotment Management Program: 1.6 MG Landscape Conversions: 1.8 MG Midstream Irrigation Rebates: 4 MG TOTAL ANNUALSAVINGS:130 million gallons WATER CONSERVATION ANNUAL REPORT Fort Collins Utilities has a strong commitment to ensuring the efficient and responsible use of our natural resources. Our Water Conservation Program started in 1977 and we continue to innovate how we help the community use water wisely. Gallons per capita per day (GPCD) is the total treated water used by commercial and residential customers, divided by the service area population (about 80% of Fort Collins), divided by 365 days. GPCD helps determine if conservation and efficiency efforts and practices are impacting community water use, irrespective of population growth. GPCD fluctuates greatly with weather – hotter and drier months during the irrigation season create higher water demands for our community. 2023 Utilities 140,000 135,000 130,000 125,000 120,000 115,000 110,000 250 150 100 50 0 Community Gallons per Capita per Day (GPCD) & Population 20 0 1 20 0 2 20 0 3 20 0 4 20 0 5 20 0 6 20 0 7 20 0 8 20 0 9 20 1 0 20 1 1 20 1 2 20 1 3 20 1 4 20 1 5 20 1 6 20 1 7 20 1 8 20 1 9 20 2 0 20 2 1 20 2 2 20 2 3 122TOTAL 137,400 20 0 0 211TOTAL 118,300 page 1 WATER CONSERVATION AND EFFICIENCY AT A GLANCE GPCD is down 42% since 2000. Based on total water treated. Total Community GPCD Population PROGRAMS AND SERVICESWATER SAVINGS Actions in 2023 resulted in approximately 130 million gallons (MG) saved or 2% of 2023 total treated water. LEARN MORE Residential Programs and Rebates: fcgov.com/save-water Commercial Programs and Rebates: fcgov.com/water-efficiency 1,684homes’ average annual water use was saved in 2023 based on volume of single- family home water use (3-year average) page 2 2023WATER CONSERVATION ANNUAL REPORT Another way to evaluate our impact on water use within our service area is estimated water savings. Estimated water savings only include results from programs and services that have measurable water savings, a large portion of which persist for years to come. Many of the services we provide can’t be easily measured. Compared to 3-year historical average (2020-2022), residential water use was down 20% and commercial water use was down 8%. This is largely due to a 123% increase in precipitation during the irrigation season in 2023 compared to prior years’ average. Overall, Utilities treated 6.1 billion gallons of water (including unmetered use and other water losses), which 33 27 50 65 86 133 185 131 160 173 130 0 20 40 60 80 100 120 140 160 180 200 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 50 150 250 350 450 550 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Residential Commercial 3 Ye a r A v g . 3 Y e a r A v g . Estimated Water Savings (MG) Total Monthly Water Use (MG) equals 122 gallons per person per day (GPCD). This is a 42% reduction in GPCD since 2000 and meets our goal of reaching 130 GPCD by 2030. However, 2023’s record rainfall and wet, cool irrigation season played a large role and reduced total treated water use by about 13%. If we receive less rain in summer of 2024, it is likely that GPCD will increase. Total accounts: 32,204 •28,872 single family & duplex accounts •2,332 multi-family building accounts Total water use: 2,910,000,000 gallons Average use per customer class: •SF/Duplex: 64,384 gal/yr •MF: 423,305 gal/yr (includes multiple units) Total accounts: 2,818 •Includes commercial, irrigation, and HOA customers Total water use: 2,193,000,000 gallons Average use per customer account: 778,380 gal/yr RESIDENTIAL COMMERICAL Water use is constantly fluctuating – both our individual uses and our community use. There are many factors that impact how much water we use, but year-to-year fluctuations are mostly attributed to weather. Long-term water reduction trends generally result from efficient actions by water users. When we have cooler and wetter weather, our water use decreases, as seen in 2023. 2023’s record precipitation during irrigation season is not likely to start a trend. Our region is expected to continue warming and may receive less precipitation over time due to climate change. Hotter and drier weather makes water efficiency an even more critical strategy to managing a reliable water supply. •The Colorado Climate Center’s 2024 Climate Change in Colorado reports a 2.3 degree F increase statewide since 1980 and estimates another 1-4 degree F increase by 2050. Summer and fall are projected to warm slightly more than winter and spring, extending the irrigation season into the fall. The future of Colorado’s precipitation is much less clear. Additional warming will drive greater evaporative demand, which influences the amount of water needed by plants to stay healthy. Therefore, warmer temperatures will likely contribute to more frequent and severe droughts, regardless of changes in precipitation. •The 2019 Water Supply Vulnerability Study estimates climate impacts will decrease water supplies and increase water demands, squeezing water resources from both ends. This will likely increase the need for outdoor watering restrictions. Community Gallons per Capita per Day (GPCD) & Precipitation (in) WATER USE AND CLIMATE IMPACTS WATER CONSERVATION ANNUAL REPORT OTHER FACTORS THAT INFLUENCE WATER USE INCLUDE: page 3 •Conservation: Actions such as taking shorter showers, monitoring your outdoor water use, turning off the faucet while brushing your teeth and other behaviors add up and can make a collective difference. •Efficient Fixtures/Appliance/Landscapes: Homes and businesses that have water efficient appliances, fixtures, irrigation, and technologies use less water every time someone flushes, washes, showers, or waters their landscape. •Leaks: The average household in the US wastes 10,000 gallons of water due to leaks every year, which is about 12% of total average annual household water use. 10% of homes have leaks that waste 90 gallons or more per day. •Population: More people means more water use. Total residential and commercial water use all increase with a growing population. •Land Development Patterns and Urban Design: Less dense developments with more landscaped areas require more outdoor water use to maintain. Landscape types that are not regionally adapted or native to our area, such as turf grasses and others, require more water than nature provides. 2023WATER CONSERVATION ANNUAL REPORT OUTDOOR WATER USE (COMMERCIAL + RESIDENTIAL) IS 35% OR 1.78 BG. BG = Billion Gallons SINGLE FAMILY & DUPLEX OUTDOOR 0.74 BG MULTI FAMILY INDOOR 0.84 BG MULTI FAMILY OUTDOOR 0.15 BG SINGLE FAMILY & DUPLEX INDOOR 1.19 BG COMMERCIAL OUTDOOR 0.9 BG COMMERCIAL INDOOR 1.29 BG RESIDENTIAL INDOOR 2.03 BG RESIDENTIAL OUTDOOR 0.89 BG 211 199 183 154 146 155 171 161 153 135 146 141 166 142 139 141 157 141 143 131 138 139 139 122 0 5 10 15 20 25 30 25 75 125 175 225 20 0 0 20 0 1 20 0 2 20 0 3 20 0 4 20 0 5 20 0 6 20 0 7 20 0 8 20 0 9 20 1 0 20 1 1 20 1 2 20 1 3 20 1 4 20 1 5 20 1 6 20 1 7 20 1 8 20 1 9 20 2 0 20 2 1 20 2 2 20 2 3 Community GPCD Precipitation LEARN MORE Residential Programs and Rebates: fcgov.com/save-water Commercial Programs and Rebates: fcgov.com/water-efficiency WATER CONSERVATION ANNUAL REPORT2023 WATER CONSERVATION HIGHLIGHTS 23-25044 2023WATER CONSERVATION ANNUAL REPORT page 4 •Assisted Mobile Home Park Residents: Supported Neighborhood Services’ Mobile Home Park DIY series to educate residents on water and energy efficiency. Water Conservation attended four sessions to support about 90 residents with indoor and outdoor water conservation via free, efficient fixtures and promoting our programs and resources. •Provided free Certified Landscape and Irrigation Audit training: Hosted a two-day Irrigation Association class, taught by Water Conservation staff, where 23 participants learned to analyze landscape water use and increase irrigation efficiency. •Sprinkler Checkup Program: Conducted 412 checkups across Utilities, Fort Collins-Loveland, and East Larimer County water districts. Four trained technicians assessed over 2 million square feet of irrigated landscapes, inspected over 11,000 sprinkler heads, and piloted our first Spanish- language checkups and informational materials. In 2024, Utilities will provide checkups through a partnership with Resource Central, ensuring the program’s continuity and allowing time for staff to explore future improvements. fcgov.com/sprinklers •Distributed Water-Wise Pre-Designed Plant Pallets: Partnered with Nature in the City and Resource Central to distribute $25 discounts on mostly native Garden in a Box kits to 170 residential water customers and $100 discounts on Garden in a Box kits to 25 Income-Qualified Assistance Program customers and mobile home park residents. fcgov.com/GIAB. •Supported Affordable Housing: Partnered with an affordable housing provider to install 144 high-efficiency toilets. Provided a rebate to support the project which otherwise would not have been financially feasible. This upgrade is estimated to save about 250,000 gallons annually. fcgov.com/water-efficiency. 2024 FOCUS AREAS •Water Efficiency Plan: Updating the 2015 Water Efficiency Plan, which guides how Utilities customers use water and recommends strategies to help use less. The updated WEP will set new water conservation goals, incorporate extensive public engagement, integrate land use planning, and employ numeric modeling and an equity analysis to help prioritize future water conservation programs, policies, and incentives. Learn more about the WEP update and provide feedback at fcgov.com/2024WEP. •Colorado River Impacts and Water Shortage: Utilities staff monitors the Colorado River’s status and ongoing discussions about water shortages impacting the seven states under the Colorado River Compact. Utilities sources about 60% of water distributed to customers from the Colorado River-Big Thompson project, which is stored in Horsetooth Reservoir and managed by Northern Water. If there are reductions in water use required in Colorado, Northern Water would determine if, when and how much our Utilities supplies would be reduced. If needed, we will respond to shortages using the Water Shortage Action Plan. As of now, there is no indication from Northern Water of the need for drought management action. fcgov.com/WSAP •Landscape and Irrigation Training and Education: Hosting free monthly garden tours by foot and bike, partnering with Natural Areas for a sustainable landscape series, and offering a class on efficient home irrigation. Emphasizing native plant landscaping education remains a priority due to its drought resilience and support for biodiversity and pollinators citywide. Utilities collaborates with numerous community organizations (One Canopy, Front Range Wild Ones, the CO Native Plant Society, People and Pollinators Action Network, the League of Women Voters, Nature in the City, USDA NRCS, Wildland Restoration Volunteers and Larimer Conservation District) for seed and plant swaps, while offering discounted education for landscape professionals. Additionally, we’re teaming up with Northern Water to provide irrigation trainings and a native grass workshop. fcgov.com/xip-events •Xeriscape Codes: Proposing new landscape standards in Land Use Code for City Council’s consideration and adoption. New standards would apply to new development and significant redevelopment of commercial and multi- family properties. The following standards are proposed: •Limitations on the installation of high water use turf, with some exceptions. •Restriction of artificial turf. •50% living plant coverage on the surface of landscaped areas. •Dedicated irrigation to trees to support tree health in times of water restrictions. fcgov.com/xsa 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 2 Table of Contents Table of Contents.......................................................................................................................... 2 List of Figures ............................................................................................................................... 6 List of Tables ................................................................................................................................. 7 Acronyms ....................................................................................................................................... 8 Acknowledgements .................................................................................................................... 10 Land ........................................................................................................................................... 10 Community ................................................................................................................................ 10 Staff and Consultants ................................................................................................................ 10 City of Fort Collins ................................................................................................................. 10 Technical Consultants ........................................................................................................... 10 Introduction ................................................................................................................................. 11 Water Conservation Goals ........................................................................................................ 11 Scope and Guiding Principles ................................................................................................... 14 1 Profile of Existing Water Supply ........................................................................................ 16 1.1 Overview of Existing Water Supply System ................................................................. 16 1.1.1 Raw Water Supply Yield ........................................................................................... 19 1.1.2 Reusable Water Supplies and Graywater ................................................................ 20 1.2 Supply Reliability ........................................................................................................... 21 1.3 Supply-Side Limitations and Future Needs .................................................................. 21 1.3.1 Climate Change ........................................................................................................ 22 1.3.2 Storage Constraints and Planned Improvements .................................................... 22 1.3.3 Water Supply Risk Responses ................................................................................. 23 1.3.4 Growth and Water Supply Requirements ................................................................. 24 2 Profile of Water Demand and Historical Demand Management .................................... 25 2.1 Demographics and Key Characteristics of the Service Area ....................................... 25 2.2 Historical Water Demands ............................................................................................ 25 2.2.1 Water Demand by Customer Sector ........................................................................ 27 2.2.2 Seasonal Demand .................................................................................................... 30 2.2.3 GPCD: Water Demand Per Person Per Day ............................................................ 32 2.2.4 System Water Loss ................................................................................................... 33 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 3 2.2.5 Raw Water Use ......................................................................................................... 34 2.3 Past and Current Demand Management Activities ...................................................... 36 2.3.1 Demand Management for Short-Term Water Shortages ......................................... 37 2.3.2 Land Use and Water Integration with Demand Management .................................. 37 2.4 Demand Forecasts for Water Efficiency Planning ....................................................... 37 2.4.1 Population Projections .............................................................................................. 38 2.4.2 Residential and Commercial Demand Projections ................................................... 39 2.4.3 Additional Considerations for Overall Water Resource Supply Planning ................ 40 3 Integrated Planning and Water Efficiency Benefits and Goals ...................................... 42 3.1 Water Efficiency Goals ................................................................................................. 42 3.2 Benefits of Water Efficiency .......................................................................................... 46 3.3 Summary of Integrated Land Use Planning Strategies ................................................ 49 3.3.1 Current Strategies ..................................................................................................... 49 3.3.2 New Strategies .......................................................................................................... 49 3.4 Equity in Water Use and Demand Management .......................................................... 49 3.4.1 Equity in Engagement ............................................................................................... 51 3.4.2 Equity in Outcomes - Strategy Selection and Implementation Planning ................. 51 3.5 Community Engagement .............................................................................................. 52 3.5.1 Incorporating Feedback into Goals and Strategies .................................................. 53 4 Selection of Water Efficiency Activities............................................................................ 56 4.1 Summary of Selection Process .................................................................................... 57 4.1.1 Selection Process and Criteria ................................................................................. 58 4.1.2 Prioritization Process ................................................................................................ 59 4.2 Strategies for Goal 1 ..................................................................................................... 60 4.2.1 Current Efficiency Strategies for Supporting Goal 1 and Lowering Treated Water Demand ................................................................................................................................. 61 4.2.2 Planned Efficiency Strategies for Supporting Goal 1 and Lowering Treated Water Demand ................................................................................................................................. 69 4.3 Strategies for Goal 2 and City Integrated Demand Management ................................ 72 4.3.1 Current Activities Supporting Efficiency and Resilience on City -Owned Properties 72 4.3.2 New Opportunities for City Water Conservation, Landscape Resilience, and Land Use Planning/Development ................................................................................................... 75 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 4 5 Implementation and Monitoring ......................................................................................... 79 5.1 Implementation ............................................................................................................. 79 5.2 Monitoring ..................................................................................................................... 80 6 Adoption, Public Review, and Formal Approval .............................................................. 83 6.1 Adoption of New Policy ................................................................................................. 83 6.2 Public Review Process ................................................................................................. 83 6.2.1 Public Review of WEP Document ............................................................................ 83 6.3 Local Adoption and State Approval Processes ............................................................ 83 6.4 Periodic Review and Update ........................................................................................ 83 7 References ........................................................................................................................... 84 Appendix A: Brief History of Water Conservation .................................................................. 85 Appendix B: Alignment, Equity, and Engagement ................................................................. 87 Strategic Alignment ................................................................................................................... 87 Equity Considerations ............................................................................................................... 89 Importance of Equity in Water Conservation Planning ......................................................... 90 Equity in Engagement ........................................................................................................... 91 Equity in Conservation Strategy Selection and Implementation Planning ........................... 93 Engagement Activities ............................................................................................................... 94 Engagement with the Community ......................................................................................... 94 Engagement with City Advisory Groups ............................................................................... 97 Engagement with City Staff ................................................................................................... 98 Key Findings from WEP Engagement ................................................................................ 100 Suggestions for Future Engagement .................................................................................. 102 Appendix C: Conservation Strategies .................................................................................... 103 Current Strategies Supporting Goal 1..................................................................................... 103 Behavioral ............................................................................................................................ 103 Infrastructure (Including Operations)................................................................................... 106 Economic ............................................................................................................................. 106 Regulatory (Regulations and Ordinances) .......................................................................... 108 Planned New Strategies Supporting Goal 1 ........................................................................... 109 Behavioral ............................................................................................................................ 110 Infrastructure (Including Operations)................................................................................... 111 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 5 Regulatory (Regulations and Ordinances) .......................................................................... 111 Economic ............................................................................................................................. 111 Efficiency Strategies Evaluated but Not Selected for Implementation ............................... 112 Current Activities and Best Practices for Managing Water Use on City -Owned Properties .. 112 Opportunities for Water Conservation, Landscape Resilience, and Land Use Planning/Development ............................................................................................................ 114 Discontinued Water Conservation Strategies ......................................................................... 116 Appendix D: Public Comments on Draft WEP....................................................................... 119 Appendix E: Glossary .............................................................................................................. 120 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 6 List of Figures Figure 1. Utilities water service area and surrounding water provider boundaries ..................... 17 Figure 2. Utilities water supply system ......................................................................................... 18 Figure 3. Climate hazards facing Fort Collins .............................................................................. 22 Figure 4. Annual total treated water and service area population ............................................... 26 Figure 5. Daily total water treated (2019-2024)............................................................................ 27 Figure 6. Annual billed treated water use for residential and commercial customers ................. 29 Figure 7. Billed treated water use by customer category (2019 -2022) ........................................ 29 Figure 8. Average monthly billed treated water use (2019 -2023) ................................................ 30 Figure 9. Average indoor (top) and outdoor/seasonal (bottom) water use by customer sector (2019-2022)................................................................................................................................... 31 Figure 10. Water use in GPCD and service area population (2000 -2024) .................................. 32 Figure 11. Water balance components evaluated in water loss audits ....................................... 33 Figure 12. City properties that use raw water irrigation ............................................................... 35 Figure 13. Annual treated water demand and savings from water efficiency programs ............. 36 Figure 14. Current and projected population for the Utilities water service area, city limits, and GMA .............................................................................................................................................. 39 Figure 15. Historical (2000-2024) and range of projected (2025 -2040) water use under possible future climate and growth scenarios ............................................................................................. 40 Figure 16. Water Efficiency Goal 1 interim targets and final 2040 goal ...................................... 46 Figure 17. Approaches to influence water demand and areas potentially impacted by efficiency strategies ....................................................................................................................................... 56 Figure 18. Conceptual implementation timeline ........................................................................... 79 Figure A- 1. Historical water demand management planning levels and goals .......................... 85 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 7 List of Tables Table 1. Utilities annual treatable source water yield................................................................... 20 Table 2. Potential limitations/future needs related to water supply system planning .................. 23 Table 3. Billed treated water use by customer sector .................................................................. 28 Table 4. Water efficiency goals .................................................................................................... 43 Table 5. Current efficiency strategies supporting Goal 1 ............................................................. 61 Table 6. New efficiency strategies to support Goal 1................................................................... 69 Table 7. Current City of Fort Collins activities and best practices for managing water use on City-owned properties and facilities .............................................................................................. 73 Table 8. New strategy opportunities for managing water use on City -owned properties and facilities.......................................................................................................................................... 76 Table B-1. WEP update community engagement activities ......................................................... 95 Table B-2. WEP update City staff engagement activities ............................................................ 99 Table C-1. New efficiency strategies evaluated but not currently planned ................................ 112 Table C-2. Discontinued water conservation strategies............................................................. 117 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 8 Acronyms AF Acre-Foot (equals 325,851 gallons) AFY Acre-Feet per Year AMI Advanced Metering Infrastructure AWE Alliance for Water Efficiency AWWA American Water Resources Association BFO Budgeting for Outcomes BMP Best Management Practice CBT Colorado Big Thompson CEC Climate Equity Committee CWCB Colorado Water Conservation Board DET Demand Estimation Tool ELCO East Larimer County Water District ET Evapotranspiration FACE Future Avoided Cost Explorer FCLWD Fort Collins-Loveland Water District GMA Growth Management Area GPCD Gallons per Capita per Day HOA Homeowners Association ILI Infrastructure Leak Index LiDAR Light Detection and Ranging LCU Large Contractual User MG Million Gallons 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 9 MGD Million Gallons per Day MGY Million Gallons per Year NEPA National Environmental Policy Act NPIC North Poudre Irrigation Company PDT Planning, Development, and Transportation PRPA Platte River Power Authority PVLC Pleasant Valley and Lake Canal RFO Return Flow Obligation SRF Storage Reserve Factor SSD Southside Ditches SWSI Statewide Water Supply Initiative TAZ Traffic Analysis Zone WEP Water Efficiency Plan WET Water Efficiency Tool WFCWD West Fort Collins Water District WQA Winter Quarterly Average WSAP Water Shortage Action Plan WSDMP Water Supply and Demand Management Policy WSR Water Supply Requirement WSSC Water Supply and Storage Company WSVS Water Supply Vulnerability Study 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 10 Acknowledgements Land We acknowledge and honor the lands situated within the City of Fort Collins as the original homelands of the Hinono’eiteen (Arapaho), Tsétsėhéstȧhese (Cheyenne), Nʉmʉnʉʉ (Comanche), Caiugu (Kiowa), Čariks i Čariks (Pawnee), Sosonih (Shoshone), Oc'eti S'akowin (Lakota) and Núuchiu (Ute) Peoples. This area is an important site of trade, gathering, and healing for these Native Nations. These lands are home to a diverse urban Native community representing multiple Native Nations and Indigenous Peoples. Despite forced removal and land dispossession, they continue to thrive as resilient members of our community. We are grateful for Native community members and honor the rich cultural heritage they bring to our collective community. We further recognize and value t heir social, intellectual, economic, and cultural contributions. The City of Fort Collins is committed to supporting, partnering, and working with the Native and Indigenous community. Community Fort Collins Utilities is grateful to the community members and City staff who participated in many hours of efficiency-focused engagement and to the Colorado Water Conservation Board for its support through a Water Plan Grant. Staff and Consultants Numerous staff from multiple City departments, as well as technical consultants, provided input and subject matter expertise : City of Fort Collins • City Attorney’s Office • Communication and Public Involvement • Community Development and Neighborhood Services • Community Engagement • Distribution System Division • Environmental Services • Equity and Inclusion Office • Financial Operations • Natural Areas • Parks • Planning, Development and Transportation (PDT) • Water Conservation • Water Quality Services Division • Water Resources Division Technical Consultants • INTERA • Hazen and Sawyer • Lotus Engineering & Sustainability • Colorado Climate Center 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 11 Introduction Fort Collins Utilities (Utilities) is a community-owned utility operated within the City of Fort Collins (City) government organization that provides water, wastewater, stormwater, and electricity services. Every year, Utilities treats and delivers over 8 billion gallons of high-quality drinking water to about 36,000 water accounts, serving about 80% of the population and 60% of the land area within the Fort Collins, Colorado city limits. Water is an essential resource for all and Utilities has a strong commitment to ensure efficient water use. Water efficiency is a critical demand management tool to minimize risk of future water shortages and maximize benefits of water use in the community. Since 1977, an active Water Conservation Division1 has fostered efficiency with a variety of strategies that influence demand through voluntary behaviors, thoughtful regulations, technical and physical infrastructure, and economics. The overall mission is to manage water use in a way that minimizes water shortage risk, while supporting the community’s values. The Water Conservation Division works to foster a water efficient, adaptive, and knowledgeable customer base through education , policies, and cost-effective water efficiency programs. Although Utilities has a robust, reliable, and diverse water supply, the region’s water resources are finite and experience pressure from increasing temperatures, continued growth, and a legacy of high water-use landscapes. These challenges continue to make water more expensive and can create difficult community trade-offs. Utilities acknowledges these trade-offs and applies a One Water2 approach to managing water supply resources and water demands. Utilities staff strive to consider the complex intersections of water uses with climate, land use planning, equity, and affordability to make meaningful changes, especially to support the most vulnerable parts of the Fort Collins community. Water Conservation Goals This Water Efficiency Plan (WEP) guides the work of Utilities and the greater City organization as it pertains to water demand management through long -term efficiency. The WEP sets two goals intended to lower water demand, minimize the frequency and magnitude of future water 1 The Utilities Water Conservation Division conducts water demand management to extend water supplies through conservation and efficiency activities that reduce water demands and lower losses and inefficiencies. For simplicity and consistency with CWCB guidance, the term “efficiency” is used throughout this document to refer to both behavioral and technology -based water demand management; however, in practice, efficiency generally refers to technology-based solutions (e.g., a high-efficiency showerhead), while conservation focuses on the water savings through behavior (e.g., choosing to take a shorter shower). 2 One Water, as described by the Water Research Foundation in the 2017 Blueprint for One Water is: “An integrated planning and implementation approach to managing finite water resources for long-term resilience and reliability, meeting both community and ecosystem needs.” 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 12 shortages, and build long-term landscape resilience3. These goals reflect community feedback, staff input, and a commitment to act now to prepare for a hotter and more variable climate. Goal 1: Reach 4% annual reduction in water use by 2040 to reduce risk of shortages The WEP will set an overall water conservation goal that applies to all treated indoor and outdoor water use within Utilities’ water service area (Figure 1), including both customer and City water use. The objectives of this overall goal are to gradually lower demand to minimize the frequency and magnitude of shortages, expand access to efficiency opportunities, lead by example as a City organization, and offset increasing demands driven by climate change . Staff anticipate this amount of savings could offset increasing demands driven by a temperature increase of about 1°F between now and 2040. Goal 1 incorporates three specific targets , which are discussed in more detail in this document : • By 2040, lower overall annual treated water use by 320 million gallons (MG), or 980 acre-feet (AF) below projected water use o Every year, take actions to keep total treated water use lower than it is projected to be without active efficiency strategies, ramping up to being 4% lower than projected by 2040. Looking ahead to 2040, a 4% reduction would mean that actual demand was about 320 million gallons (MG), or 980 acre -feet (AF), lower than projected for the year. o Interim reduction targets will gradually ramp up annual savings between now and 2040, as shown on Figure 1: - By 2030: 3% reduction, estimated at 210 MG (640 AF) below projected water use - 2035: 3.5% reduction, estimated at 260 MG (800 AF) below projected water use - Reductions in treated water demand by Utilities customers, including City water accounts, will contribute to this target • Target 1.2: Double the volume of savings from efficiency strategies by 2040, relative to 2020-2024 average performance o To reach the Target 1.1 savings of 320 MG below projected annual water use by 2040, the Water Conservation Division will increase program offerings and participation to increase savings over the current annual average of 155 MG below projected annual water use. Quantifiable treated water savings from efficiency strategies that serve customers, as well as partnerships with City departments to lower City treated water use, will count toward this target. • Target 1.3: Lower treated water use at City properties by a total cumulative volume of 5 MG by 2040 o This target will achieve average annual reductions of 360,000 gallons per year by 2040 for City properties, adding up to 5 MG below projected annual water use in total water savings between 2026-2040. 3 This WEP defines resilience as the capacity to prepare our human and natural systems to respond and adapt to changes and disruptions of various scales that affect our ability to thrive, as defined in the City of Fort Collins 2021 Our Climate Future Plan. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 13 o This savings is expected to come from a variety of projects lowering indoor and outdoor treated water demand in City buildings and properties. Strategies with ongoing year-after-year savings, such as plumbing or turf replacement, will be prioritized. Progress toward Goal 1 will be evaluated based on tracking treated water demand by customer sector, including City properties, as well as Water Conservation Division program participation and savings. Goal 2: Improve water efficiency and build resilience on City -owned landscapes, to benefit the community and environment For the first time, the WEP will set a goal directed at the City’s outdoor water use, which encompasses both treated and raw water and properties both inside and outside of Utilities’ water service area. Community feedback shows a widespread desire for the City to take responsibility and action related to efficient water use. Beneficial outcomes for actions on City- owned landscapes include contributing to the overall water efficiency (Goal 1) by lowering municipal water use, building resiliency in our public landscapes to prepare for a hotter future, prioritizing water use for spaces that most benefit the community, and creating highly-visible projects that inspire water-saving actions by individuals and businesses in our community. Goal 2 incorporates one specific target: • Target 2.1: The City will implement at least 1 new water-saving project in each 2-year municipal budget cycle, for at least 7 new projects on City landscapes by 2040. o Projects that lower treated or raw water use and/or build landscape resilience on City-owned properties within the Fort Collins growth management area will count toward this target; this approach reflects the City’s intention to lead by example and benefit the entire community regardless of water source or provider . o Landscape projects that lower treated water use on City-owned properties that are within Utilities water service area will also count toward Goal 1 targets. Progress toward Goal 2 will be evaluated based on the number of projects, associated water savings, and total project area completed each year. As described in Section 4, p rogress toward these goals will be achieved through a variety of efficiency strategies, which include programs and policies that promote long-term reductions in water demand through four core approaches to managing water use - behavioral, regulatory, infrastructure, and economic. In addition to expected water savings, strategies were evaluated for cost, customer reach , co-benefits including equitable and environmental outcomes, feasibility, and acceptance. Additional information, including descriptions of selected strategies and the strategy selection process, is provided in other sections of this WEP. This WEP updates and builds on past water demand management efforts, replacing past efficiency goals described in Appendix A. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 14 Scope and Guiding Principles The WEP update process incorporated extensive community engagement, an equity evaluation, integration with land use planning, and quantitative modeling to analyze water demand and potential savings. Staff also considered current and future climate and growth predictions. The WEP aims to manage the water customers use by: • Setting goals to reduce the amount of treated water used within the service area to lower shortage risk and increase resilience of City-owned landscapes to benefit the community and environment • Developing efficiency strategies to lower water use for Utilities customers and the City organization • Informing planning decisions and staff activities for the next 7-15 years The WEP focuses on lowering treated (i.e., potable) water use within Utilities’ water service area. Although adjacent water providers and raw (i.e., non-potable) water use are briefly discussed for context and may be indirectly influenced by the WEP goals and strategies, they are outside the scope of this plan. The following principles, developed by an interdepartmental team of City staff, guided the WEP update process and decision-making for efficiency goals and strategies: • Engage marginalized community members and address systems of oppression, while also pursuing broad engagement • Build and strengthen working relationships within the municipality and across the community, to better implement water efficiency strategies • Reduce water demand to increase preparedness and resilience for ongoing and uncertain climate, economic, and social risks to water availability • Commit, as stewards of the City, to be leaders in efficiency • Create water efficiency strategies based on future supply and demand projections, and decision-making that is data-driven, regionally adaptive, considers the triple bottom line (economic, environmental, and community) and affordability • Target water efficiency strategies that provide multiple benefits for the community, the environment, and consider the entire water system, including the river The WEP aligns with the Colorado Water Plan and with multiple City policies, including a City strategic objective to “[s]ustain the health of the Cache la Poudre River and regional watersheds while delivering a resilient, economically responsible and high -quality water supply for all Fort Collins residents”. It also aligns with the Utilities’ mission statement for water, “[w]e are a One Water Utility, providing exceptional water services for our community through integrated, resilient, and equitable practices and systems.” 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 15 The updated WEP will be approved and adopted by the Fort Collins City Council in 2025 and replaces previous versions. The content and organization of this plan follow Colorado Water Conservation Board (CWCB) municipal water efficiency plan guidance and were developed to meet or exceed requirements for water efficiency planning outlined in the State of Colorado’s Water Conservation Act of 2004. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 16 1 Profile of Existing Water Supply Utilities serves residences and commercial entities of various types within the service area boundaries shown in Figure 1. The water service area does not coincide with the city limits or the Fort Collins Growth Management Area (GMA) boundary. Fort Collins-Loveland Water District (FCLWD), East Larimer County Water District (ELCO) and other water providers supply some areas within the city limits. Furthermore, Utilities provides water service to customers beyond the city limits including some residential and industrial use and wholesale water to West Fort Collins Water District (WFCWD). Utilities maintains approximately 540 miles of pipeline and about 36,000 water service connections. 1.1 Overview of Existing Water Supply System Utilities has rights to raw water from multiple sources, which provide a diverse and robust supply: •Colorado-Big Thompson (C-BT) Project units stored in Horsetooth Reservoir – The C-BT project diverts water from the upper Colorado River , transporting the water to Horsetooth Reservoir, other facilities and users across Colorado’s Front Range. Northern Colorado Water Conservancy District (Northern Water) manages the C-BT Project and sets the annual quota that determines how much water is available per unit. This quota significantly affects the supply available each year and is influenced by snowpack, storage reserves, and system-wide demands. •Cache la Poudre (Poudre) River basin – The Poudre River is part of the larger South Platte River basin. Utilities’ Poudre River sources include senior flow rights and agricultural water rights converted to municipal use, all of which can be taken directly from the river. The amount of usable water in the Poudre River in any given year is highly variable and dependent upon snowpack , runoff duration, and water quality conditions in the 1,056-square-mile drainage area above the Poudre canyon mouth. •North Platte River basin flows via Michigan Ditch and Joe Wright Reservoir – The Michigan Ditch and Joe Wright Reservoir system diverts water from the Michigan River (part of the North Platte River basin) into the Poudre River and Joe Wright Reservoir. Joe Wright Reservoir holds about 7,100 AF of storage and is Utilities’ only raw water storage that can be delivered into its treated water system, but it has limited function as drought protection for Utilities. Utilities’ water supply and treatment system consists of several key facilities that are illustrated in Figure 2. These facilities include the Fort Collins Pipeline, Joe Wright Reservoir, Michigan Ditch, Horsetooth Reservoir, Rigden Reservoir, and the Water Treatment Facility. For more detailed information on each supply source, see the City of Fort Collins’ Water Supply and Demand Management Policy (2012). 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 17 Figure 1: Utilities water service area and surrounding water provider boundaries 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 18 Figure 2. Utilities water supply system 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 19 1.1.1 Raw Water Supply Yield Utilities has developed a diverse portfolio of water rights to fulfill customer demands throughout the year. In average and wet years, Utilities’ water rights yield more water than service area demands. However, the usable amount of water provided by these rights varies year-to-year due to environmental conditions and limitations set in water right decrees. Availability of water rights does not always coincide with demands (e.g., stream and river levels are highest in the spring, while water demands tend to be greatest in the hot summer month s when stream flows have declined), and Utilities’ ability to use water rights is sometimes limited by circumstances such as infrastructure projects or water quality concerns. Utilities’ portfolio of supplies can be estimated to yield between 32,400 – 73,400 AFY (10,560 – 24,020 MGY), as presented in Table 1. The treatable yield refers to the amount of available water after considering limitations due to water right priorities, decreed volumetric limitations, return flow obligations, losses, and operational constraints. Treatable yield ranges are calculated based on a range of conditions from dry years and low allocations to wet years with abundant yields. The proportion diverted from either Poudre or Horsetooth supplies is adjusted frequently to maintain water quality and meet legal agreements. Each year on average, less than half of Utilities' customer drinking water comes from Poudre supplies and more than half comes from Horsetooth supplies. However, the relative proportions can vary significantly month-to-month and day-to-day. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 20 Table 1: Utilities annual treatable source water yield Raw Water Source Annual Treatable Yield (AF) Annual Treatable Yield (MG) Horsetooth Reservoir C-BT Project (Northern Water) 9,400 – 18,800 3,680 – 4,110 North Poudre Irrigation Company 6,400 – 12,800 2,090 – 4,170 Windy Gap / Platte River Power Authority Reuse Plan 0 – 2,300 0 – 750 Horsetooth Reservoir Total 15,800 – 33,900 5,150 – 11,050 Cache la Poudre River basin Direct Flow Rights 11,300 – 12,600 3,680 – 4,110 Pleasant Valley & Lake Canal Company 1,900 – 6,100 620 – 1,990 Southside Ditches 1,300 – 12,900 420 – 4,200 Water Supply and Storage Company 900 – 2,400 290 – 780 Joe Wright Reservoir / Michigan Ditch (diversions from North Platte River basin) 1,200 – 5,500 390 – 1,790 Cache la Poudre River basin Total 16,600 – 39,500 5,410 – 12,870 Total 32,400 – 73,400 10,560 – 24,020 Utilities uses water supply modeling to estimate the system’s firm yield, which is the amount of source water supplies available in a series of drought years, to be approximately 30,400 AFY (9,900 MGY). The range of treatable yields shown in Table 1 are greater than the firm yield because they do not consider the potential impact of long-term climate change on the source water basins, which could significantly reduce the yields under hot and dry conditions. 1.1.2 Reusable Water Supplies and Graywater Utilities’ primary source of reusable water is the Michigan Ditch which yields between 1,200 – 5,500 AFY (390 – 1,790MGY) of reusable water. This water is stored in Joe Wright Reservoir, and much of it is used in the Reuse Plan . The Reuse Plan involves Utilities and multiple partners to generate reusable effluent that is used by Platte River Power Authority (PRPA), who in turn provides Windy Gap water to Utilities. Although the Windy Gap water is classified as reusable, Utilities only uses the supply once before reallocating the effluent to its partners as 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 21 dictated by the Reuse Plan . Generally, the Reuse Plan can increase Utilities single-use supplies by 2,300 AFY in a typical year. As of November 2022, graywater capture and reuse systems are allowed within the Utilities water service area. Due to Northern Water policies that limit C-BT use (which is over half of Utilities supplies), graywater can be used for toilet flushing only and cannot be applied to landscapes. 1.2 Supply Reliability Utilities is responsible for providing an adequate and reliable supply of water to its customers. The Water Supply and Demand Management Policy (WSDMP) provides a foundational framework for Utilities’ water supply and demand management decisions. This policy defines three main planning criteria : • Storage Reserve Factor (SRF): 20% of annual demands • Planning Demand Level: 150 GPCD4 • Drought Criterion: 1-in-50-year drought Historically, Utilities has imposed mandatory water restrictions at a frequency of 1 -in-10 years in response to projected shortages, which can be driven by drought, infrastructure needs, or water quality concerns. Utilities actively monitors source water quality and watershed health. It is also taking steps to improve supply reliability through the Halligan Water Supply Project, described in Section 1.3.2. 1.3 Supply-Side Limitations and Future Needs Utilities conducted a Water Supply Vulnerability Study (2019) to investigate its water supply system’s ability to meet future demands under various potential future hydrologic conditions, risks, and uncertainties. The vulnerability study identified key risks to Utilities’ water resources: • Climate change is the most crucial vulnerability. • Reductions in C-BT supplies would have significant impacts. • High water demands represent a significant vulnerability ; it is important to implement efficiency efforts and track demand trends. 4 The WSDMP planning level of 150 GPCD is used for long-range water resource planning to safeguard a high level of water supply reliability and incorporates water supply needs for contractual obligations or other purposes. The planning level is intentionally higher than the water use goals set in past WEPs (Appendix A) to address uncertainties inherent in water supply planning and to account for supply needs such as contractual obligations which are not likely to be influenced by water efficiency or other demand management actions described in this WEP. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 22 • Water storage is crucial. Without enlarging Halligan Reservoir, Utilities’ current water supply planning criteria could not be met under most future climate and demand conditions. Also, water storage can help capture water saved from efficiency efforts. The vulnerability study indicates that even with increased storage from an enlarged Halligan Reservoir, hotter, drier conditions will require Utilities to impose water restrictions more frequently in the future. The need for mandatory restrictions is projected to increase to about 3- in-10 years with a 5-degree temperature increase, a three-fold increase over current shortage trends. These vulnerabilities underscore the importance of maintaining an impactful water efficiency program for long-term demand management. 1.3.1 Climate Change Fort Collins is already experiencing the effects of climate change. With rising global temperatures, it is expected that disruptive events like wildfires, drought, and floods will increase in intensity and severity (Figure 3), as described in the 2021 Our Climate Future Plan . Local impacts are likely to include reduced reliability of water supplies and increased demand for water to maintain existing landscapes, creating pressures on both sides of the supply-and- demand balance. The 2024 Colorado Climate Center’s Climate Change in Colorado5 report documented a 2.3 degree Fahrenheit increase in the statewide annual average temperature from 1980-2022, and projects temperatures to rise an additional 1.0-4.0 degrees by 2050. For the Northern Front Range region, the report notes slightly greater future warming. The report also anticipates more frequent and intense droughts, regardless of whether precipitation changes in the future. 1.3.2 Storage Constraints and Planned Improvements Utilities needs additional storage capacity to increase the yield and reliability of its water supply system. Acquiring storage in the Poudre River basin would strengthen Utilities’ water supply sources by reducing reliance on C-BT storage and thereby minimizing risks associated with 5 Available online at climatechange.colostate.edu. Figure 3: Climate hazards facing Fort Collins 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 23 Colorado River basin shortages. Additionally, storage can increase the benefits of water efficiency by holding unused water and making it available during times of water need. In 2003, Utilities acquired the ability to enlarge Halligan Reservoir, located on the North Fork of the Poudre River, to provide an emergency storage reserve, increase drought security, improve water system reliability and flexibility, and meet future water demands. Utilities is currently going through the permitting processes with plans for its expansion and future water storage use. The U.S. Army Corps of Engineers issued the Final Environmental Impact Statement in 2023. Utilities continues to pursue the required permits ahead of construction . 1.3.3 Water Supply Risk Responses Table 2 summarizes future water supply needs and challenges. In addition to water efficiency, increased water storage (i.e., Halligan Water Supply Project), conservative water supply planning criteria, a robust water supply portfolio, and forward -looking land use planning are utilized to prepare for risks and adapt to a changing climate . Table 2: Potential limitations/future needs related to water supply system planning Future Need/Challenge Yes No System is in a designated critical water supply shortage area ✓ System experiences frequent water supply shortages and/or supply emergencies ✓ System has substantial real or apparent water losses ✓ Experiencing high rates of population and demand growth ✓ Planning substantial improvements or additions ✓ Increases to wastewater system capacity anticipated ✓ Need additional drought reserves ✓ Drinking water quality issues ✓ Aging infrastructure in need of repair ✓ Issues with water pressure in portions of distribution system ✓ Wildfire and post-wildfire runoff might impact source watershed ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 24 1.3.4 Growth and Water Supply Requirements To provide reliable water for development, including water rights and associated infrastructure , Utilities charges one-time Water Supply Requirement (WSR) fees to customers developing or redeveloping a property with a new water tap. This process ensures new developments share in the responsibility to guarantee a reliable source of water for all customers for years to come. WSR fees vary based on a development’s characteristics: • Outdoor area and number of bedrooms for residential customers • Building square footage and use type for commercial customers • Landscape water need as defined in the water budget table for irrigation-only taps (required in the City’s Land Use Code) Ongoing water use by commercial and irrigation-only accounts is managed through annual water allotments associated with each tap. Accounts with annual use that exceeds the allotment volume must pay an excess water use surcharge. Funds collected through surcharges help offset water use that exceeds the allotment and allows Utilities to acquire additional water supplies and maintain infrastructure. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 25 2 Profile of Water Demand and Historical Demand Management In average and wet years, Utilities’ water rights yield more water than the service area demands. However, dry conditions and other issues like infrastructure outages and water quality concerns (e.g., due to fire s) contribute to water restrictions being enacted approximately once every 10 years to address these potential water supply shortages. Water demand management activities have successfully balanced the potential for growth-driven demand increases in recent years. 2.1 Demographics and Key Characteristics of the Service Area Utilities estimates that the population of the water service area was approximately 139,000 in 2024. Although the water service area boundary does not coincide with city limits, city-wide demographics6 are useful for a general understanding the service area. In 2023, Fort Collins was home to approximately 170,000 residents, including 30,000 students. Population continues to grow, although the rate of growth has slowed in recent years. Buildout of remaining undeveloped greenspace is expected by approximately 2040 for the current city limits and the Utilities service area, but additional redevelopment is anticipated to occur after that. The average household size is 2.27 people, the median age is about 31 years old, and about 10% of households speak a language other than English at home. About 52% of homes are owner- occupied. The median single-unit home value is $548,400 and the median monthly gross rent is about $1,700. About 11% of housing is estimated to have been built before 1960 and about 40% of homes were built before 1980. The median household income is about $82,000. Approximately 15% of residents meet the federal definition of poverty. Fort Collins is home to two major public higher education institutions: Colorado State University and Front Range Community College. Large employers include education, healthcare, and high- tech companies. The city is also home to numerous breweries – both microbreweries and larger breweries that export products across the country – as well as service-related and small businesses. 2.2 Historical Water Demands Utilities monitors customer water demand as well as system leaks and losses using advanced meter infrastructure (AMI), billing data, and monitoring points in the water treatment system. This robust data supports analysis of seasonal and daily variability across different customer types. 6 Demographic data for the City of Fort Collins based on the 2020 Census and the 2019 – 2023 American Community Survey data.census.gov/profile/Fort_Collins_city,_Colorado?g=160XX00US0827425 and Quick Facts census.gov/quickfacts/fact/table/fortcollinscitycolorado/IPE120223#IPE120223. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 26 Up until the early 2000s, the Utilities’ service area population growth was largely matched by an increase in total water demands. Like many other Colorado communities, the 2002-03 drought spurred Utilities customers to rethink their water use. While the population has continued to grow, water demands have exhibited a downward trend as illustrated in Figure 4. From 2000 to 2024, the service area population increased about 28% while the 3-year average total treated water demand decreased by about 22%. These reductions are partially due to historical foundational demand management activities such as providing AMI and applying efficiency- oriented water rate structures. A strong water efficiency program, efforts by customers, state- level actions, and the actions described in Section 2.3 have also contributed to demand decreases. Figure 4: Annual total treated water and service area population Figure note: Water treatment volume includes customer demands, non-revenue losses, wholesale, and contractual obligations. Daily water demand varies considerably throughout the year. Water use is fairly consistent throughout the winter months, then more than doubles in the summer months as customers increase use for landscapes and other seasonal purposes. Figure 5 illustrates a five-year average of daily treated water and includes the peak date and volume for each year, highlighting the variability of water demand from year to year. 0 20 40 60 80 100 120 140 160 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 19 6 0 19 6 5 19 7 0 19 7 5 19 8 0 19 8 5 19 9 0 19 9 5 20 0 0 20 0 5 20 1 0 20 1 5 20 2 0 Se r v i c e A r e a P o p u l a t i o n ( 1 , 0 0 0 ' s ) Ac r e F e e t Treated Water and Population, 1960 -2024 Fort Collins Utilities Treated Water Service Area Population 0 20 40 60 80 100 120 140 160 0 2,000 4,000 6,000 8,000 10,000 12,000 19 6 0 19 6 5 19 7 0 19 7 5 19 8 0 19 8 5 19 9 0 19 9 5 20 0 0 20 0 5 20 1 0 20 1 5 20 2 0 Se r v i c e A r e a P o p u l a t i o n ( 1 , 0 0 0 ' s ) Mi l l i o n G a l l o n s Treated Water and Population, 1960 -2024 Fort Collins Utilities Treated Water Service Area Population 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 27 Figure 5: Daily total water treated (2019 – 2024) Figure note: Water treatment volume includes customer demands, non-revenue losses, wholesale, and contractual obligations. 2.2.1 Water Demand by Customer Sector To better understand how customers use their water, Utilities evaluated water use for various residential and commercial customer categories. Customer categories were assigned based on billing codes7 and county tax assessor classifications. Table 3 and Figures 6-9 summarize average water use by customer sector and application (indoor or outdoor). While most accounts are single-unit residential accounts, commercial customers use the most water on a per account basis. As shown in Figures 6-9, residential categories collectively use the most billed treated water each year: about 64% on average with about 42% attributable to single -unit residences. Commercial customers use about 36% of billed treated water on average. The largest commercial use categories are irrigation-only and homeowner association (HOA) accounts (10%) and offices (8%), followed by combined education, healthcare, group assembly, and group housing (6%), and hospitality and retail (6%). Industrial and other commercial customers use less than 2% of total billed treated water delivered each year. City government buildings, facilities, and landscapes use about 1.8% of the billed treated water each year (raw water use by City facilities is discussed in Section 2.2.5). 7 Wholesale water deliveries and contractual obligations have unique service agreements that differ from other customers. These water uses are included in the treated water totals shown in Figures 4 and 5; however, they are not included in the analysis of demands by customer sector in Section 2.2.1. 0 20 40 60 80 100 120 140 1-Jan 1-Feb 1-Mar 1-Apr 1-May 1-Jun 1-Jul 1-Aug 1-Sep 1-Oct 1-Nov 1-Dec Ac r e F e e t Daily Treated Water Volume, 2019 -2024 Fort Collins Utilities Average Maximum Minimum Peak Daily Use 2019: Sep.2, 40.8 MG 2020: July 10, 43.5 MG 2021: July 28, 41.4 MG 2022: July 11, 39.8 MG 2023: July 17, 35.9 MG 2024: July 13, 41.7 MG 0 5 10 15 20 25 30 35 40 45 1-Jan 1-Feb 1-Mar 1-Apr 1-May 1-Jun 1-Jul 1-Aug 1-Sep 1-Oct 1-Nov 1-Dec Mi l l i o n G a l l o n s Daily Treated Water Volume, 2019 -2024 Fort Collins Utilities Average Maximum Minimum Peak Daily Use 2019: Sep.2, 40.8 MG 2020: July 10, 43.5 MG 2021: July 28, 41.4 MG 2022: July 11, 39.8 MG 2023: July 17, 35.9 MG 2024: July 13, 41.7 MG 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 28 Table 3: Billed treated water use by customer sector 2019-2022 Average Customer Category Annual Water Use (MG) Number of Accounts Average Annual Use per Account (gal) Average Annual Indoor Use (% of total use) Average Annual Seasonal Use (% of total use) Residential Single-unit residential 2,404 29,245 82,200 50% 50% Multi-unit residential 1,073 2,456 436,900 77% 23% Duplex 130 1,345 96,400 66% 34% Total billed residential 3,607 33,046 n/a 64% 36% Commercial Irrigation-only & HOAs 566 626 2,356,000 0% 100% Office 485 368 1,318,500 76% 24% Education, healthcare, & group assembly/housing 338 430 784,300 59% 41% Hospitality, retail, & services 326 644 1,129,600 73% 27% Industrial 144 50 2,870,900 79% 21% City government 103 252 809,300 14% 86% All other commercial 174 384 452,500 65% 35% Total billed commercial 2,136 2,754 n/a 53% 47% Total billed demand 5,743 35,800 160,400 56% 44% Table note: numbers are rounded and are not exact; values based on billing data; excludes non-revenue system losses, wholesale, and contractual obligations . 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 29 Figure 6. Annual billed treated water use for residential and commercial customers Figure note: Billed water volume shown excludes non-revenue losses, wholesale, and contractual obligations. Figure 7. Billed treated water use by customer category (2019-2022) Figure note: Billed water volume shown excludes non-revenue losses, wholesale, and contractual obligations. 0 1,000 2,000 3,000 4,000 5,000 6,000 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 2016 2017 2018 2019 2020 2021 2022 2023 2024 Ac r e -Fe e t Mi l l i o n G a l l o n s Billed Treated Water Fort Collins Utilities Residential Seasonal Commercial Seasonal Residential Indoor Commercial Indoor Single-unit 42% Duplex 2%Multi-unit 19% Office 8% Education, Healthcare, Assembly, Group Housing 6% Irrigation-only & HOAs (excludes City) 10% Hospitality, Retail, & Services 6% Industrial 2% All Other Commercial 3% City Accounts 2% 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 30 2.2.3 Seasonal Demand Indoor and outdoor/seasonal8 water use for residential and commercial customers is shown by month in Figure 8. Outdoor water use depends highly on weather, occurs primarily from May through November, and accounts for about 40% of total annual water use . During warmer months, outdoor applications represent more than half of all water use. The percentage of demand by customer type is presented for indoor and seasonal uses in Figure 9. Irrigation-only and single-unit residential accounts make up the greatest total portion of outdoor/seasonal water use. Figure 8. Average monthly billed treated water use (2019 -2023) Figure note: Billed water volume shown excludes non-revenue losses, wholesale, and contractual obligations. 8 A winter quarterly average was used to estimate indoor water use. It was assumed that no outdoor use occurs in those months. For all other months, any demand greater than the winter quarter average is attributed to outdoor or other seasonal uses. 0 500 1,000 1,500 2,000 2,500 3,000 0 200 400 600 800 1,000 Ac r e -Fe e t Mi l l i o n G a l l o n s Billed Treated Water by Month (2019 -2023 Average) Residential Indoor Commercial Indoor Residential Seasonal Commercial Seasonal 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 31 Figure 9. Average indoor (top) and outdoor/seasonal (bottom) water use by customer sector (2019-2022) Figure note: Billed water volume shown excludes non-revenue losses, wholesale, and contractual obligations. Single-unit 38% Duplex 3% Multi-unit 26% Office 12% Education, Healthcare, Assembly, Group Housing 6% Irrigation-only & HOAs (excludes City) 0% Hospitality, Retail, & Services 7% Industrial 4% All Other Commercial 4%City Accounts 0% Single-unit 47% Duplex 2% Multi-unit 10% Office 4% Education, Healthcare, Assembly, Group Housing 5% Irrigation-only & HOAs (excludes City) 21% Hospitality, Retail, & Services 4% Industrial 1% All Other Commercial 2% City Accounts 4% 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 32 2.2.5 GPCD: Water Demand Per Person Per Day System-wide per capita demand measured in gallons per capita per day (GPCD) is a common metric to evaluate water use independent of population growth. The Water Conservation Division tracks GPCD to monitor trends and compare to past WEP goals. The Water Conservation Division calculates GPCD as the annual total treated volume of water divided by the service area population and 365 days. This calculation includes non-revenue system losses but excludes water used for wholesale and contractual obligation s. Other Utilities departments and other water providers calculate GPCD using different methods. Because of this, GPCD metrics should not be used for comparisons between water providers. Figure 10 shows total GPCD from 2010 through 2024. Utilities’ per person demands declined significantly over the last few decades. However, per capita consumption has remained fairly steady since 2017, suggesting that Utilities and customers will need to take additional actions to continue lowering demand on a per capita basis. Utilities met the previous WEP goal – reduce demand to 130 GPCD by 2030 – once, in 2023. In that year, the service area experienced unusually high precipitation during irrigation months, which encouraged customers to reduce their outdoor water use. In 2024, per-capita demand was 135 GPCD (draft value), similar to pre-2023 levels. Figure 10. Water use in GPCD and service area population (2000 – 2024) Figure note: GPCD values include non-revenue system losses and exclude wholesale and contractual obligations. 0 20 40 60 80 100 120 140 160 0 50 100 150 200 20 1 0 20 1 1 20 1 2 20 1 3 20 1 4 20 1 5 20 1 6 20 1 7 20 1 8 20 1 9 20 2 0 20 2 1 20 2 2 20 2 3 20 2 4 Se r v i c e A r e a P o p u l a t i o n ( 1 , 0 0 0 ' s ) To t a l G P C D GPCD, 3-yr Rolling Average GPCD, Annual 140 GPCD (2010 WEP Goal)130 GPCD (2015 WEP Goal) Service Area Population 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 33 2.2.6 System Water Loss Every water utility experiences water losses within production and distribution resulting in non- revenue water. Utilities uses the American Water Works Association (AWWA) M36 Water Loss Audit standards9 as required by CWCB. This annual audit is focused on water loss within the distribution system before the customer meters. By collecting and reporting water loss audit data, Utilities can increase accountability, recover more revenue, better understand the distribution system, minimize system losses, and track annual variability. The audit incorporates detailed data from various Utility departments to determine types and volumes of water loss, financial loss, and operational efficiency. The AWWA Water Loss Audit provides a water balance (Figure 11) that compares the volume of water entering a distribution system to the amount of water billed to customers and not accounted for. Each year, Utilities can calculate the revenue (i.e., billed) and non-revenue (i.e., physical losses like leaks, and apparent losses like unbilled water uses or data inaccuracies) water from this balance. Figure 11. Water balance components evaluated in water loss audits From 2019 to 2023, total non-revenue losses for the treatment and distribution system were estimated to range from 157 to 391 MGY. Of this, Utilities estimates that real physical losses from distribution system leaks range from 81 to 195 MGY. Although these real physical losses are an area of opportunity for water efficiency savings through leak detection, maintenance, or operations, the AWWA analysis predicts that some amount of real losses are unavoidable and will persist. Through Utilities’ Leak Detection Program, crews continually monitor for system leaks with electronic leak-detection equipment and repair water main lines. Approximately 500,000 linear feet of main line is surveyed annually (about 20% of the full distribution system) and approximately 100 main breaks are repaired annually. 9 Available online at awwa.org/Resources-Tools/Resource-Topics/Water-Loss-Control 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 34 In addition to the non-revenue and revenue water volume, Utilities tracks three other annual water loss metrics to understand the potential scale of non-revenue losses and the confidence in the audit results: • Water Loss per Connection per Day: From 2019 to 2023, the average daily water loss per connection was 19.6 gallons. • Data Validity Score : From 2019 to 2023, the average data validity score was 56.8, which was within the expected range and indicated confidence in the input data. • Infrastructure Leak Index: From 2019 to 2023, the average infrastructure leak index was 0.54. Leak index values less than 1.0 indicate that either loss control is highly effective, or a portion of audit is flawed, and some losses have not been documented. Utilities staff will continue to complete annual AWWA water loss audits and work to evaluate input data and results to improve understanding of both physical and apparent water losses. 2.2.7 Raw Water Use In general, raw water use is managed through agreements separate from Utilities and is not subject to Utilities’ jurisdiction . Therefore, Utilities is not considered a dual water provider (as defined in the CWCB’s WEP guidance) and raw water uses are not discussed in detail in this WEP. Many entities, including private owners, schools, higher education, and HOAs irrigate with raw water. The City diverts about 3,000 AFY (978 MGY) of raw water to irrigate City parks, golf courses, cemeteries, greenbelt areas, agricultural lands, and some school grounds. Utilities also provides approximately 4,000 AFY (1,300 MGY) of raw water to other entities to meet obligations and to fulfill exchanges and agreements. The City and Utilities recognize value to prioritizing raw water over treated water for irrigation, particularly due to lower water cost and avoiding unnecessary water treatment and distributi on resources. Irrigation ditches and ponds used to convey and store raw water can provide ecological benefits such as habitat and wildlife corridors , although water loss through seepage and evaporation can also occur. City properties that have some areas of raw water irrigation are shown on Figure 12. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 35 Figure 12. City properties that use raw water irrigation 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 36 2.3 Past and Current Demand Management Activities This WEP update builds on past efficiency program strategies. Utilities created its first water efficiency position in 1977, and efficiency staffing and actions have continued to increase over time. A brief history of Utilities’ water efficiency goals and activities is provided in Appendix A. The City and Utilities have a strong commitment to efficiency that is evident in a long history of working with community members to lower water demand, respond to shortages, and maintain a high quality of life that includes beautiful, healthy landscapes. Utilities’ programs help customers collectively reduce 155 MGY on average, an annual reduction of over 2.3% in water demand. Utilities’ portfolio of current and planned new efficiency strategies is discussed in detail in Section 4, with additional information provided in Appendix C. Figure 13 shows tracked annual water savings from water efficiency programs. Annual efficiency savings include only the water savings estimated for new actions implemented in a given year. This is a conservative approach that avoids over -estimating impacts that can vary year-to-year due to changing individual behaviors, However, ma ny efficiency actions have ongoing savings that can continue for years (e.g., installing an efficient toilet or replacing turf with a xeric landscape). Even more water savings come from actions such as education, outreach, and marketing, with hard-to-measure water use impacts. Our active efficiency and educational strategies, as well as external influences including statewide regulations and passive savings from new technologies, together help Utilities manage overall water demand despite upward pressures from climate change and growth. Figure 13. Annual treated water demand and savings from water efficiency programs Figure notes: Treated water volume shown includes non-revenue losses and excludes wholesale and contractual obligations. 2024 values are draft and subject to change. 1.9%*2.3%2.5% 2.1% 2.5% 0 6,000 12,000 18,000 24,000 0 2,000 4,000 6,000 8,000 2020 2021 2022 2023 2024 Ac r e -Fe e t Mi l l i o n G a l l o n s Treated Water Demand Measured Conservation Savings (Draft) 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 37 * This chart shows the 2020 efficiency program savings of 130 MG. In that year, an additional 105 MG reduction resulted from 30 days of mandatory restrictions due to an infrastructure project and wildfire. 2.3.1 Demand Management for Short-Term Water Shortages The Water Shortage Action Plan (WSAP) establishes conditions and restrictions to manage Utilities’ water supply in the event of projected shortages as established by City Code Section 26-167(a). A water shortage occurs when the projected water supply is less than the anticipated water demand as defined by the policy. Events including drought, water quality issues (i.e. contamination, fire, etc.), and infrastructure issues (i.e. pipeline failure, required water treatment facility maintenance, etc.) are all possible water shortage risks. The response actions identified in the WSAP are designed to rapidly achieve short-term solutions. In contrast, the current and proposed efficiency and demand management strategies described in this WEP are intended for long-term water demand management. Some shortage response actions may also be appropriate as long-term demand reduction strategies and have been evaluated as possible WEP strategies. 2.3.2 Land Use and Water Integration with Demand Management Demand management is supported by thoughtful integration of water and land use planning to consider current and future water needs together with development and growth patterns. In planning for future scenarios, it is critical to consider the relationship between land use and water efficiency. The City of Fort Collins has participated in two Growing Water Smart workshops in recent years that have each been attended by the Planning, Transportation, and Development (PDT) team as well as Utilities staff. Those workshops, along with other business needs, have helped to foster regular interaction between the Water Conservation, Water Resources, PDT, and City leadership teams. Water Conservation staff play an active role in the Development Review process by examining and approving all commercial and multi-unit residential irrigation plans in compliance with the City’s Land Use Code. PDT and Water Conservation staff have collaborated to update landscape ordinances, including a requirement that caps the average annual maximum commercial landscape water requirement at 11 gallons per square foot. As of 2022, the WSR is commensurate with the estimated water demand of the new landscape, so developers are further incentivized to design and install low-water landscapes. The estimated water savings from these activities is included in Table 5 and totals an estimated annual savings of 1.7 million gallons. Ongoing and new water efficiency activities and strategies that integrate closely with land use are identified in Section 4 (Tables 5 – 8) and discussed in more detail in Section 3.3. 2.4 Demand Forecasts for Water Efficiency Planning For this WEP, the portion of water demand associated with customer water use is most relevant to water efficiency programming and is tracked and predicted on short-term monthly or annual time scales. This WEP does not provide detailed demand forecasts for overall water supply planning, but instead focuses on demand projections associated with billed residential and 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 38 commercial water use plus non-revenue losses associated with distributing treated water to those customers. Future water demands are largely dependent on population change , growth patterns, service area boundaries, rates of commercial and industrial development, and climate. The rate s and patterns of population growth and associated water demands are also influenced by the economy, land use policies, development incentives, and other factors. 2.4.1 Population Projections Estimating the current and future population to be served by Utilities is challenging. Its service area boundary does not coincide with the city limits and, therefore, official population estimates from the U.S. Census or other sources cannot be dire ctly used. Staff have adjusted population estimation methodologies over time. The current service area population is determined based on the estimated number of residential units multiplied by the average number of persons per unit, plus the estimated population living in group quarters. Service area population is re - calculated each year to reflect changes, particularly the number and type of residential units. The current service area population estimates are lower than past estimates due to an updated methodology as well as observed slowing in rate of growth. Based on U.S. Census data for the entire City of Fort Collins, population growth averaged 3-4% annually in the 1960s-1980s, and 2-3% annually through the early 2000s. Recently, the rate of growth has slowed to about 0.1% per year from 2020-2023. Utilities and PDT staff collaborate to align data and develop the methodologies used to project future population. Staff estimate the number and type of expected residential units based on available undeveloped land, zoning density allowances, and an estimated amount of growth from redevelopment following full buildout of undeveloped land. Utilities then uses the expected number and type of residential units to project future population. It is anticipated that Utilities’ water service area and the current city limits will reach build-out near 2040, meaning that all vacant, buildable land will be developed. Buildout of the GMA is likely expected to occur after 2050, which could influence growth patterns within the Utilities service area. After buildout, it is assumed that the water service area population will only grow via redevelopment. Variables that drive population growth and water demands during redevelopment include changes in population density, landsca pes, and conversion of commercial spaces to mixed use or multi-unit residential. Due to the unpredictability of these variables, a range of growth scenarios are used to evaluate possible future demands. Figure 14 presents recent and projected residential population growth in the water service area. Utilities will continue to update population projections using the best available data. Updated City population projections will be included in the next municipal comprehensive plan update and will be incorporated into the next WEP update. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 39 Figure 14. Current and projected population for the Water Utilities service area 2.4.2 Residential and Commercial Demand Projections Customer demands are highly variable, can be further analyzed by customer type, and are influenced by demand management, weather, and land use development patterns. These variable customer demands are the focus of efficiency planning and tracking. Past customer demand trends are presented in Section 2.3. Future demand projections provide the foundation for setting the efficiency goals defined in Section 3 and the efficiency strategies described in Section 4. Utilities staff work with consultants to model future water demands. Two key modeling tools are the Demand Estimation Tool (DET) developed for the 2019 Water Supply Vulnerability study, and the new Water Efficiency Tool (WET), developed for this WEP update to enable examination of the potential water savings of certain efficiency programs. Both models10 evaluate the complex interactions that drive water demand and can be used to predict future 10 The WET model was developed specifically to evaluate how water given efficiency strategies impact customer demands in a variety of scenarios. The intended outcome (efficiency planning) and hybrid econometric/end-use specific projection mechanisms in WET are distinct from past GPCD -based projections (such as used in long-term supply planning and for the Halligan Water Supply Project) or the demand estimation tool model, which supported risk analyses in the 2019 Water Supply Vulnerability Study. Instead, the WET focuses solely on the subset of total water use associated with bil led residential and commercial customer demands. The WET was not used to predict future large contractual or wholesale demands, does not incorporate storage reserve targets, and does not include a water supply component. WET is a hybrid model that integrates (1) econometrics to examine the impacts of demographic, economic, and climatic factors on water demand variability with (2) water end-use accounting, which is the systematic analysis of how water is used at the household or unit level by residential or commercial “end-users”. 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 20 0 4 20 0 6 20 0 8 20 1 0 20 1 2 20 1 4 20 1 6 20 1 8 20 2 0 20 2 2 20 2 4 20 2 6 20 2 8 20 3 0 20 3 2 20 3 4 20 3 6 20 3 8 20 4 0 Water Utilities Service Area Residential Population Single-Unit Housing Multi-Unit Housing Duplex Housing Other Population Total Residential Population Projected Total Residential Population 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 40 demands for the Utilities service area under a range of growth, economic, and climate scenarios. Figure 15 presents historical residential and commercial customer demand (including system losses but excluding large contractual obligations and wholesale), with projected future demand based on modeling a range of possible population growth and climate scenarios. The projections are based on existing levels of water efficiency savings and do not include potential savings from new strategies identified in Section 4. The modeled projections indicate that without efficiency and/or significant changes in landscaping choices, outdoor water use will likely increase over the coming decades as customers strive to maintain their landscapes in a hotter and longer growing season. As discussed in the WSVS, increased demands could drive more frequent water shortages and resulting mandatory restrictions. Figure 15. Historical (2000 – 2024) and range of projected (2025 – 2040) water use under possible future climate and growth scenarios Figure note: Historical water use and projections include customer demands and non-revenue losses, and exclude wholesale and contractual obligations. 2.4.3 Additional Considerations for Overall Water Resource Supply Planning Overall water supply planning is led by the Utilities Water Resources Division and includes all aspects of supply needs including obligations, contractual agreements, system -wide reuse, losses both upstream of treatment and in distribution, and reserve factors .. The WSDMP, described in Section 1.2, defines Utilities’ overall water supply planning criteria. The Water Resources Division tracks and projects all water supply needs for comparison to the supply yields presented in Section 1. Key water demand considerations for overall supply planning are presented here for reference, but are not factored into WEP water efficiency goals, savings projections, or analysis of historical demand by customer sector: 12,000 16,000 20,000 24,000 28,000 32,000 4,000 6,000 8,000 10,000 20 0 0 20 0 5 20 1 0 20 1 5 20 2 0 20 2 5 20 3 0 20 3 5 20 4 0 Ac r e -Fe e t Mi l l i o n G a l l o n s Fort Collins Utilities Customer Water Use (Actual & Projected) 20-yr average 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 41 Large Contractual Obligations Utilities has contractual obligations to provide water for the current and future demands of certain large industrial water users. Large contractual users’ (LCUs’) water use is estimated separately from population-based customer water demand projections and is not included in the GPCD metric because it can significantly skew the per capita demand rates. For long -term supply planning, LCU projections are added to projected cus tomer demands, which are based on population projections and the 150 GPCD set in th e WSDMP. The total LCU water use for 2040 is estimated to be about 8,000 AFY and will require a mix of single-use and reusable water sources. Wholesale Water Treatment Through an agreement, Utilities provides wholesale treated water to the approximately 4,000 WFCWD customers, and most of those customers are residential. In return, Utilities is reimbursed with an equivalent amount of C -BT supply. Utilities delivered an average of 163 MGY (500 AFY) of treated water to WFCWD over the last decade. Because the treated water is reimbursed, WFCWD demand is not considered in planning for future storage /water right needs. Commercial Allotments Utilities assigns non-residential water customers an annual water allotment pursuant to Sec. 26- 149 of the City Municipal Code. Water use that exceeds the annual allotment is subject to an excess water use surcharge. Unlike regular utility rates, which cover the cost of operation and maintenance of the distribution system, revenue from surcharges go toward acquiring, developing, and improving Utilities’ water resources to lessen the impact of customers exceeding their planned water demand. Both the used and unused volume of allotments is tracked annually for supply planning purposes. Commercial customers collectively use about 41% of the total allotments issued. However, this varies from year-to-year based on economics, irrigation needs, or other factors. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 42 3 Integrated Planning and Water Efficiency Benefits and Goals Water efficiency is a key component of the City’s One Water approach to collaborative and holistic water resource management that promotes healthy watersheds, resilient communities, and water equity. City of Fort Collins Water Utilities mission statement: We are a One Water Utility, providing exceptional water services for our community through integrated, resilient, and equitable practices and systems. The collaborative One Water approach aligns with the WEP guiding principles and drove the WEP update process: • Selection of water efficiency goals (Section 3.1) • Integrated land use planning and water efficiency (Section 3.3) • Applying an equity lens to engagement and efficiency implementation (Section 3.4) • Engagement with community and City staff (Section 3.5) • Selection of efficiency strategies (Section 4) In addition to applying a One Water approach, this WEP update strives to align with key related policies and plans, described in Appendix B, that provide direction and/or complement Utilities’ water efficiency efforts. 3.1 Water Efficiency Goals This WEP sets two water efficiency goals to guide Utilities, City, and customer actions (Table 4). The goals reflect community feedback, staff input, and a commitment to act now to build resilience and minimize future water shortage risks. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 43 Table 4. Water efficiency goals Goals Applicability Objectives Key Actions Metrics Goal 1: Reach 4% annual reduction in water use by 2040 to reduce risk of shortages Treated water use in the Utilities water service area, including residential, commercial, and City water use • Gradually lower demand to minimize the frequency and magnitude of water shortages • Offset increasing demands driven by increasing temperatures from climate change; we anticipate this amount of savings would offset increasing demands driven by an average annual temperature increase of over 1°F between now and 2040. • Reduce barriers, expand access to efficiency opportunities • Target 1.1: By 2040, lower overall annual treated water use by 320 million gallons (MG), or 980 acre-feet (AF) below projected water use • Target 1.2: • Target 1.2: Double the volume of savings from efficiency strategies by 2040, relative to 2020-2024 average performance • Target 1.3: Lower treated water use at City properties by a total cumulative volume of 5 MG by 2040 average performance From 2030 – 2040, interim annual targets will be tracked, increasing to the 4% reduction goal: • 2030: 3% reduction, estimated at 210 MGY (640 AFY) • 2035: 3.5% reduction, estimated at 260 MGY (800 AFY) • 2040: 4% reduction, estimated at 320 MGY (980 AFY) 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 44 Goals Applicability Objectives Key Actions Metrics Goal 2: Improve water efficiency and build resilience on City-owned landscapes, to benefit the community and environment City-owned landscapes (not limited by location or water source); projects that lower treated or raw water use and/or build landscape resilience on City-owned properties within the Fort Collins GMA will count toward this target • Build resiliency in City-owned landscapes to prepare for a hotter future • Prioritize water use for landscapes and places that most benefit the community • Create highly visible projects that inspire water-saving actions by individuals and businesses • Contribute to the overall WEP Goal 1 by lowering the City’s water use • Target 2.1: The City will implement at least 1 new water saving project in each 2-year municipal budget cycle, for at least 7 new projects on City landscapes by 2040. The number of projects, associated water savings, and total project area will be measured each year. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 45 WEP Goal 1 is focused on lowering Utilities’ annual total treated water demand by 4% by 2040. The intention is to lower overall customer demand by a meaningful amount each year, which lowers the risk of shortages, while sustaining the beneficial uses of water that will continue year- to-year across our service area. This approach acknowledges that overall Utility-wide demand is likely to increase over time due to growth and climate change, even with increased efficiency actions and savings. The volume of savings associated with the 4% goal is determined based on projected demands for Utilities’ customers under a range of future growth and climate scenarios. Because demands can and do vary year-to-year, for a specific percent reduction target (i.e., 4%) the volume (millions of gallons) of savings would go up or down based on variability in consumption. Staff estimate that a 4% reduction in 2040 demand is estimated to require 280 – 355 MG (860 – 1,090 AF) of efficiency savings which reflects the range of estimated 2040 demands driven by different climate and growth scenarios. This level of savings would be an increase of more than two times over average measured Water Conservation Division savings from 2020 – 2024. To gradually progress to the final 2040 goal, interim annual targets will be tracked from 2030 – 2040. To illustrate this concept, Figure 16 shows recent historical customer treated water use (solid blue line) and the projected range of future customer water demands without efficiency programs under different climate and growth scenarios (dashed blue lines). The green shading represents how the projected customer demands could be lowered with successful attainment of Goal 1. The green diamonds on Figure 17 represent average efficiency savings from interim and final Goal 1 targets. It is important to note that the annual percent reduction targets do not compound year-to-year and will not put Utilities on a track to zero water use in the future. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 46 Figure note: Historical water use and projections include customer demands and non-revenue losses, and exclude wholesale and contractual obligations. 3.2 Benefits of Water Efficiency Water is both essential to life and limited in our region. Water efficiency strategies are cost- effective means to manage water use in a way that minimizes water shortage risk, while providing enough water to support the community’s values, including societal and environmental benefits. Some conserved water can be stored for periods of drought, leased for agriculture, and used for beneficial environmental enhancement efforts such as in -stream flow programs. Increased storage provides a physical location for conserved water and enables Utilities to take full advantage of savings achieved by customers. See Section 1.3 for more information on the role of storage in supply and demand management planning. By updating water efficiency goals and strategies, Utilities aims to continue reducing water use to lower the risk of shortages and increase resiliency for its customers. Benefits of water efficiency include: Building Resilience to Drought and Climate Change Efficiency efforts can help develop a community and landscape that is more resilient to drought conditions, especially during times of declared water shortage, when water restrictions are 3% 3.5% 4% 9,200 13,200 17,200 21,200 25,200 3,000 5,000 7,000 9,000 20 1 5 20 2 0 20 2 5 20 3 0 20 3 5 20 4 0 20 4 5 20 5 0 Ac r e -Fe e t Mi l l i o n G a l l o n s Historic demand Projected demand range, without additional efficiency Goal 1 interim and final targets Projected demand range, with Goal 1 reductions Range of projected demands with successful attainment of Goal 1 Figure 16. Water Efficiency Goal 1 interim targets and final 2040 goal 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 47 enforced. Through support of drought planning and implementation of proactive mitigation efforts, the actions proposed in this plan can help to reduce vulnerability, protect economic health, and ease the effect of drought on individuals, businesses, and landscapes. By increasing water efficiency where it makes sense, like building’s plumbing fixtures and unused high water use grass areas, Utilities can help prioritize water availability for uses deemed high value by the community, such as trees, which mitigate climate impacts and provide numerous environmental benefits; sports fields, which provide social and physical health benefits; as well as other multi-benefit purposes. Utilities could face significant challenges in the years ahead managing both water demands and water supplies. With many uncertainties regarding both water supply and demand, it is prudent to prepare for a wide range of conditions in the future. Fostering an Efficiency Ethic and Reducing Waste The success of this plan depends on the cooperation and support of customers. Instilling a n efficiency ethic is an important foundation to changing habits and attitudes toward water use. The power of the individual in efficiency makes a big difference in protecting quality of life, including today’s environment and for generations to come. Demonstrating a Commitment to Sustainability The City aims to be leaders in this effort. City properties use about 1.8% of all treated water use in Utilities’ service area for buildings, recreational facilities, and landscape irrigation that provide services to residents, businesses, and visitors. The City also uses 978 MG (3,000 AF) of raw water to irrigate parks, golf courses, cemeteries, and other greenbelt areas. This WEP update sets savings targets directed at the City’s water use. Providing Water for Multiple Beneficial Purposes Conservation efforts can help provide more water for beneficial uses beyond normal municipal purposes. For example, the area around Fort Collins continues to be a productive agricultural area, which in addition to representing economic activity, also provi des significant open space that many residents desire. When possible, making some of Utilities’ surplus water available for farmers and ranchers to rent provides supplemental revenue for Utilities and its customers. The potential environmental benefits of conserved water are also important. These can include providing additional flow for the local stream systems, supporting in-stream flow programs, improving water quality, enhancing aquatic and riparian ecosystems and recreational opportunities, among other benefits. Minimizing Increases to Customer Costs While water rates continue to increase, using less water helps minimize these increases. Water efficiency strategies may reduce other costs for a customer when lower water use actions lead to a reduction in energy use, wastewater use, or landscape maintenance. Reducing Utilities Costs Decisions about water supplies, treatment/distribution capacity needs, and storage facilities are all made in consideration of projected water demand and peak capacity. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 48 • Reduced or delayed acquiring of water rights: if Utilities need to acquire additional water equivalent to the Goal 1 reduction targets, this would cost significantly more than the cost associated with the Water Conservation Division programs. Based on 2024 costs, staff estimated that acquiring new water rights currently costs about $0.20 per gallon, while Water Conservation Division programming costs less than $0.01 per gallon saved. • Reduced treatment and distribution costs: Water efficiency can decrease costs by reducing the amount of chemicals and energy used. • Delay of capital expansion projects: Decreased wastewater flows have delayed the expansions of the Drake Water Reclamation Facility treatment capacity from 2010 to 2028. • Reduced Halligan Water Supply Storage project size: The original Halligan Reservoir enlargement planned allotment for Fort Collins was 12,000 AF. Among other factors considered in the federal permitting process, the role of efficiency and the downward trend in per-person water use resulted in reducing the enlargement to 8,200 AF, which is approximately a 68% reduction and represents millions of dollars saved. • Extra Water Treatment Facility capacity: The Water Treatment Facility was last expanded in 1999, prior to the significant increase in efficiency efforts prompted by the 2002-03 drought. The total Water Treatment Facility treatment capacity of 87 MGD is larger than the expected future peak demand. In 2013, the City of Fort Collins Utilities entered into an agreement with Fort Collins -Loveland Water District to sell FCLWD up to 5 MGD in excess water treatment capacity. Avoiding Cost of Inaction Insufficient action now could lead to future costs, sometimes called the “cost of inaction.” In the 2023 Colorado Water Plan, the CWCB includes climate change in planning scenarios and notes that climate change creates substantial uncertainty and may increase water demands in all sectors, reduce overall supply, and create resiliency challenges th at need to be considered in current planning. Although water efficiency activities require resources for program materials, incentives, and staff, this investment supports long-term adaptation to climate change, builds resilience and avoids potential future climate-driven costs. Although these costs are hard to predict, just one example is to consider potential damage to the City’s public trees in Fort Collins, which have an estimated replacement value of $112 million and support other ecological functions including clean air and heat island mitigation . On the county scale, the CWCB’s Future Avoided Cost Explorer (FACE) calculator estimates that under a medium climate change and moderate growth scenario, Larimer County will experience a cost increase of 5.1 times the current cost due to increased hazards driven by climate change. Total damages for the county could be $9.7 million (or $20 per person), based on livestock , crops, and recreation. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 49 3.3 Summary of Integrated Land Use Planning Strategies Integrating water and land use planning minimizes risk of future water shortage by considering water needs together with development and growth. In planning for future scenarios, it is critical to consider the relationship between land use and water efficiency. Looking ahead, it is anticipated that Utilities’ water service area will reach build-out near 2040, as described in Section 2.4.1, while adjacent areas will continue to develop . Changes in housing density, landscapes, and conversion of commercial spaces to mixed use or residential are all variables that could influence future water demands but are hard to predict. Most development activity within Utilities’ water service area is overseen by PDT, the City of Fort Collins’ land use authority. The department plays a central role in managing land use, zoning, and development proposals. Properties served by other water districts in Fort Collins city limits (Figure 2) are subject to City land use authority. Larimer County or other municipalities have land use authority over properties outside of Fort Collins’ City limit and may be served by Utilities or one of the other Fort Collins water providers. 3.3.1 Current Strategies The City and Utilities have prioritized integration of water and land use planning through many long-term and current strategies, which are identified in Table s 4 and 6. These strategies are primarily focused around collaboration and thoughtful policy, through actions such as cross- departmental participation in Sonoran Institute’s Growing Water Smart workshops, basing WSRs for new development on business use and landscape needs (see Section 1.3.4), and incorporating landscape, irrigation, and soil ordinances into the City’s land use codes. 3.3.2 New Strategies Utilities and PDT have reviewed and considered all strategies in the CWCB’s Best Practices for Implementing Water Conservation and Demand Management Through Land Use Planning Efforts and have plans to develop the new land use-focused strategies identified in Tables 5 and 8. All strategies are described with more detail in Appendix C. 3.4 Equity in Water Use and Demand Management Numerous City and State efforts support equity in water planning (see Appendix B). The City of Fort Collins Office of Equity and Inclusion promotes a people-centered, community-focused approach so that persons of all identities can fully participate in City services and experience equitable community outcomes. The Office of Equity and Inclusion defines equity as both a process and an outcome: “A process by which policies, programs and tools are developed to ensure the elimination of existing disparities and includes inclusive engagement that leverages diversity. It becomes an outcome once a person's identity or identities no longer impacts their ability to experience equality and access to services .” For water efficiency, Utilities and the City can impact equity through processes, like updating this WEP, and through outcomes, like efficiency program and policy strategies. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 50 Staff applied an equity lens throughout the WEP update process. This helped create an inclusive engagement process that placed importance on hearing from disproportionately impacted community members, and in turn elevated efficiency strategies that resulted in more equitable outcomes. An important guiding principle for the WEP update is to develop inclusive community- driven water efficiency goals and strategies through broad engagement, as well as connecting with and elevating input from disproportionately impacted community members. This includes community members who might have the greatest negative impacts from water bill costs or climate change and community members who have lower historic efficiency participation rates. They may also face barriers to both participating in and benefitting from water efficiency programs and strategies. Together, Utilities refers to these as “disproportionately impacted groups” in this WEP, which includes the 14 historically underrepresented groups identified in the City’s Our Climate Future initiative, as well as renters, new residents, and English as a second language customers. What is a Disproportionately-Impacted Group? Leading with equity in process means asking who is most impacted by a decision. The WEP update focused engagement resources towards connecting with • Community who might have the greatest negative impacts from water bill increases or rising temperatures, • Community members with historically lower participation rates in water efficiency programs, including low income, communities of color, renters, new residents, and non-English speakers, • The 14 historically underrepresented groups identified in Our Climate Future (some of which are also identified as having low participation): o Communities of color o Community members under age 29 o DACA students o LGBTQIA+ communities o Local indigenous communities o Migrant communities o Communities of disability o Veterans o Religious minorities o People experiencing homelessness o People living in manufactured homes o Commuters o Low-income communities o Small businesses These identities overlap and intersect. Utilities recognizes that many people are part of multiple groups. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 51 3.4.2 Equity in Engagement WEP engagement included paid community consultants, input from the City’s Climate Equity Committee, meetings with community members who identify with one or more EPGs, equity one-on-one interviews, an equity question in the broad survey, and reducing barriers to participation in WEP engagement (Spanish translations, survey paper format and tabling in public spaces, providing food, childcare, and efficiency giveaways at meetings). Further details about all engagement activities conducted and feedback received are presented in Section 3.5 and Appendix B. Participants provided feedback that informed current and future communications and marketing, educational and incentive offerings, policy development, equity evaluations, and outcome metrics. Themes observed from engagement included key equity-related challenges for the community: affordability, renter autonomy, accessibility to programs and services, and the need for long - term relationship and trust building between the community and City organization . 3.4.3 Equity in Outcomes - Strategy Selection and Implementation Planning To apply an equity lens to efficiency strategy selection, Utilities developed a two-step equity evaluation tool to analyze, revise, and prioritize potential WEP strategies. To ensure community input shaped how equity was defined and assessed in the equity evaluation tool, the project team conducted a series of informational interviews with community leaders and with City staff who have been involved in equity efforts. The tool was designed to identify barriers and improve the accessibility of each strategy evaluated. The evaluation consisted of two steps: Step 1 - Barrier and Burden Assessment Initial check of whether the strategy has obvious equity issues , based on staff knowledge of the burden of compliance, unintended consequences, and barriers to participation. This assessment was applied “midstream” in the efficiency strategy selection process to inform both final selection of the short list of proposed strategies, as well as to identify which strategies might need refinement to improve equitable access and positive outcomes. The following key questions guided the red flags assessment: • Does the strategy have any fundamental barriers that prevent participation by disproportionately impacted groups? (e.g., Internet or cell phone access, travel requirements, home ownership, access to private outdoor space, expertise) “It is expensive to be poor, and our policies and subsidies should seek to combat this issue. Subsidies and grants should be easily available to help people afford the changes needed to reduce water use — rebates don’t go far enough to help those who cannot afford the upfront cost.” - WEP Survey Respondent 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 52 • Is this strategy a reimbursement program, where an upfront purchase is required to participate? • Could this strategy disproportionately place the burden of compliance on a disproportionately impacted group? • Could this strategy have negative unintended consequences that disproportionately impact equity-priority groups? (e.g., Non-functional turf may not account for informal uses of green space, rate increases passed on to renters rather than building owners reducing consumption) Step 2 - Potential to Support Positive Equitable Outcomes Evaluation For the final list of proposed efficiency strategies, assess the extent to which each strategy can support equitable outcomes for equity-priority groups. A range of questions were applied to each strategy to assess whether the strategy was likely to have a high, medium, or low support of the following desired equity outcomes: • Preserving water for now and for future generations, including disproportionately impacted community members • Accessible participation for all, including disproportionately impacted community members • Investment in and partnership with disproportionately impacted community members • Affordable water bills • Minimizing financial water burden The equity evaluation tool is designed for ongoing use, including before, during or after a water efficiency activity is in place. Staff are considering how to incorporate it into annual project planning and reviews, as well as regular learning opportunities with the community. The equity work conducted for the WEP update is just a starting point. Staff will continue applying these tools to improve access, participation, and efficiency benefits across the community. 3.5 Community Engagement Utilities is committed to thoughtful planning and public participation in government , and community input was vital in shaping the WEP and its associated efficiency goals and strategies. Engagement strategies drew on the One Water integrated and collaborative planning approach, with tactics to broadly engage all water customers while focusing resources on connecting with disproportionally impacted communities. This resulted in the development of inclusive and community-driven water efficiency goals and strategies. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 53 WEP Engagement Objectives • Center engagement in diversity, equity, and inclusion. • Center engagement in a One Water approach. • Ground engagement in water conservation education opportunities that increase awareness of current opportunities and recognition of the value of efficiency activities. • Collaborate with City Staff to determine organizational water use goals and priorities for efficiency strategies. • Collaborate with specific people, including disproportionately impacted, marginalized and historically excluded community members, to understand values, needs, and barriers. From 2023 through June 2024, engagement captured over 5,000 touchpoints via : • Survey (1,319 community responses) • Our City web page • Advertisements • In-person meetings hosted by community consultants • Focus groups and meetings with targeted water users including City departments, HOAs and small businesses • Meetings with community members who identify with one or more disproportionately impacted groups • Consultant-led one-on-one interviews • Input from the City’s Climate Equity Committee11 Engagement tactics and results are presented in more detail in Appendix B. 3.5.1 Incorporating Feedback into Goals and Strategies After evaluating raw data from community feedback, staff incorporated feedback from City departments to create guiding themes for goal and strategy development. These themes were critical to developing the WEP goals described in Section 3.2 and the strategy selection process described in Section 4. The overarching community and staff engagement themes that guided efficiency goal and strategy development were: • Community values that inform efficiency goals o Concerns about water scarcity and providing for future generations o Willingness to take action o Want all community members to take responsibility and action o Support for landscape change away from turf grass 11 The Climate Equity Committee (CEC) was formed to support the equitable implementation of Our Climate Future. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 54 • Characteristics of efficiency strategies that are generally supported by the community o Strategies should show impact by lowering demand at multiple water use levels: individuals, highest users, and municipal. o Support upgrades to water-efficient fixtures for both indoor (e.g., plumbing) and outdoor (e.g., irrigation) uses by making them free or inexpensive , and providing installation support. o Reduce existing turf and encourage water -efficient landscapes o Support customers with leak issues o Use regulations to manage some water uses, including new growth, non - functional turf, commercial users, and the highest water users o Provide inexpensive actions that save money o Provide more education for everyone, specifically: ▪ Target HOAs, landscapers, homeowners, and disproportionately impacted communities with resources specific to them ▪ Remove barriers by coming to people in places and ways where they are already gathering and comfortable 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 55 • “As climate change becomes more severe, water is going to be absolutely critical. I'm concerned about cost of water in the future and how that will affect marginalized communities.” “We would like to see the City offer some additional assistance or educational opportunities for people so they can be a participant in the City's services and help to meet future challenges.” “Equal access to safe drinking water at reasonable rates, as well as water to allow for green spaces/trees in all neighborhoods.” “What is the City of Fort Collins doing to lower its water usage? The City of Fort Collins needs to lead by example.” “HOAs would like to see the City share best practices shared with HOAs and contractors, so the right things can happen at the right time, both have increased understanding.” “Offer repair/replacement of dripping faucets, toilets, showers. Many inexpensive repairs can save a lot of water for those without the wherewithal to do the work themselves.” Many mobile home residents shared … “There is not help for infrastructure or pipes. If you have leaky pipes, need a plumber, have a leak under your home, that’s all out of pocket and usually avoided due to high cost.” “I think the focus should be on people who can’t afford to do things like change out their shower heads, replace grass with natural, local plants, etc. We did this with no support, but it was costly. Our water bill is much lower because we use so much less but people who can’t afford this need support.” “There is a strong interest in learning more about xeriscaping and water -efficient landscaping techniques, particularly how to adapt these practices to different yard sizes and business properties.” “New construction should be designed from the outset to use less water, since the cost of doing it up front is much less. Beyond that, efforts should focus on the highest water users first.” “The City needs b etter building codes so new apartment buildings don't have "freeze warning" signs out when it is cold telling tenants to drip their faucets.” “What will happen to our water availability as our population grows and temperatures increase?” WHAT WE HEARD FROM THE COMMUNITY 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 56 4 Selection of Water Efficiency Activities The Water Conservation Division will continue to build on existing efficiency strategies and will develop new strategies to meet efficiency goals and improve equitable outcomes. Strategies can impact the entire service area, and the overall intent of strategy selection is to identify a diverse and balanced set of cost-effective strategies that are expected to lower risk and meet the efficiency goals. Other strategies are intended to cultivate a water efficient, adaptive, and knowledgeable customer base through education and outreach. By updating water efficiency goals and strategies, Utilities aims to promote long -term reductions in water demand through a variety of approaches to manage water use - behavioral, regulatory, infrastructure, and economic (Figure 17). Figure 17. Approaches to influence water demand and areas potentially impacted by efficiency strategies 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 57 With input from customers and staff, Utilities identified key themes that informed strategy selection, as described in Section 3.5 and Appendix B. By continuing effective strategies and gradually implementing new strategies, Utilities is developing a portfolio of strategies that are expected to: • Increase water savings and landscape resilience to lower risk and meet the WEP goals • Provide opportunities for all customers, including disproportionately impacted groups and those who have had low historical participation rates • Reflect best practices and provide customized strategies to meet high -use and unique customer sector needs • Continue doing what works well and is liked by customers • Lower City water use and implement projects to lead by example as a City • Continue integration of water and land use planning Utilities has a robust water efficiency approach with several efficiency activities that have been implemented for years. Staff intend to continue many of these effective and liked activities within their current portfolio of strategies. The efficiency strategies outlined in this WEP are likely to evolve over the years and the exact specifics of each are subject to change as a result of changing state legislation, regulations, technology, customer preferences, funding availability, appliance/fixture saturation rate, and Utilities/City priorities. Water efficiency strategies are intended to be implemented, monitored (Section 5) and refined over time to best serve Utilities customers. 4.1 Summary of Selection Process In support of Goal 1, customer efficiency strategies are directed toward lowering customer treated water demand while supporting equitable outcomes . Staff conducted a tiered selection process using the following steps: 1. Identify strategies: Compile “long list” of all current and potential new strategies 2. Qualitative screen ing: Eliminate infeasible strategies based on staff input 3. Criteria-based screening: Screen remaining strategies based on selection criteria 4. Prioritize: Prioritize the highest-scoring strategies based on offering a diverse portfolio of efficiency options with broad reach across customer sectors and a variety of approaches to impact demand (Figure 18) For City actions associated with lowering the City’s treated water use (supporting Goal 1) and advancing efficiency and resilience on City-owned landscapes (supporting Goal 2), strategy identification and selection was conducted through collaborative engagement and decision- 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 58 making meetings with cross-departmental staff. The focus was on identifying efficiency and resilience actions that integrate with land use planning and align with existing plans, policies, practices, and available funding. 4.1.1 Selection Process and Criteria Strategy Identification In addition to a review of existing activities, staff researched new and innovative activities to develop an initial comprehensive “long list” of water efficiency strategies to consider. Potential activities were identified from several sources including the CWCB’s technical resources, the Colorado WaterWise Guidebook of Best Practices for Municipal Water Conservation in Colorado, a broad literature review, exploration of other utility case studies , and input from the community and City staff, described in Section 3.5 and Appendix B, Qualitative Screening Water Conservation staff performed an initial qualitative screen to narrow down the initial comprehensive list of potential new strategies by identifying and eliminating infeasible, duplicate, and low-impact strategies. Staff qualitatively considered whether the new strategy concepts were likely to significantly contribute to water savings, could feasibly be implemented with reasonable time and resources, were likely to receive public acceptance, and were likely to improve equity by increasing accessibility to efficiency programs. For the new strategy concepts retained following this qualitative evaluation, staff developed brief high-level program plans to develop scope, objectives, implementation requirements, and resource needs. Criteria-based Screening Current efficiency strategies and the potential new strategies that passed the qualitative screen were scored based on six criteria, which were selected through a collaborative cross- departmental staff process and informed by the WEP guiding principles . Staff developed a modified version of the spreadsheet-based Alliance for Water Efficiency (AWE) Water Conservation Tracking tool to perform the criteria-based screening process and tabulate a combined score for each existing and potential new strategy evaluated. The following screening criteria were evaluated to develop total numeric scores, based on weighted averages of the following scores: • Water savings potential: How effective is the activities in terms of gallons of water saved per program dollar spent? The default AWE tool calculation method was used , informed by actual or projected water savings and cost data. • Cost: What are likely initial and ongoing program costs? • Ease of implementation: How labor- and time-intensive is the program? Does Utilities have the staff resources to properly support, monitor and evaluate the program? 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 59 Staff assigned a high, medium, or low score based on past project experience and the preliminary program descriptions developed for potential new strategies. • Acceptance: Does this activity meet the needs and wants of Utilities water customers? Does this activity support the social and economic health of customers? Staff assigned a high, medium, or low score based on community engagement and past project experience. • Co-benefits: Staff identified potential environmental (e.g., promote short -term drought responses, lower greenhouse gas emissions) and social (e.g., improve water literacy, foster positive interactions with government) co -benefits. • Reach: How many customers could be impacted by this program? What types of customers does it reach? Is it likely to reach previously unengaged customers? The default AWE tool calculation method was used, informed by actual or project ed participation information. A subset of strategies were carried forward to final prioritization (Section 4.1.2) but were not evaluated in the criteria -based screen because they were either required or an identified high priority: • Existing strategies that were considered necessary to continue into the future due to external requirements. These include required actions to support State requirements, like the Water Loss Audit. • Municipal strategies to lower the City’s treated water use in support of Goal 1 . As described in Section 4.2, these were developed through collaborative discussions to align with existing needs, practices, and objectives. Strategies that were evaluated based on the screening criteria, but not selected for implementation at this time , are tabulated in Appendix C. This includes historical and existing strategies that will be discontinued (Table C -1) and potential new strategies that were not prioritized for implementation (Table C -2). 4.1.2 Prioritization Process The existing and new strategies that were retained following the criteria -based screen were all practical strategies to implement and the results of the process described here will be saved for future reference and consideration. However, it is expected that not all of the strategies are necessary to attain the 4% reduction identified in Goal 1, and it is not possible for the Water Conservation team to implement all of these strategies in the near future. As a final step, staff prioritized the highest-ranking existing and potential new strategies to create a cost-effective and balanced strategy portfolio that provides a mix of behavioral, regulatory, infrastructure, and economic activities. Staff also sought a mix of programs that are broadly available to all customers as well as those that are tailored to high water uses or disproportionately impacted customers. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 60 4.2 Strategies for Goal 1 The portfolio of water efficiency strategies selected to lower treated water demand in support of Goal 1 are summarized in Table 5 (current strategies that will be continued) and Tab le 5 (new strategies planned for gradual implementation). Once fully implemented, Utilities estimates that these strategies will lower treated water demand by over 300 MG per year. Brief descriptions of existing and new strategies are provided in Appendix C. Strategies are organized according to the primary approaches, or “levers,” of impact: behavioral, infrastructure, economic, and regulatory. Conservation activities that integrate closely with land use are indicated, as well as the corresponding Statewide Water Supply Initiative (SWSI) levels. The range of annual water savings for recent years is presented for those programs that have tracked quantitative savings; however, many of the other programs listed have likely also lowered overall community water use but are difficult to quantify (e.g., educational activities). Figure 18 shows how the prioritized strategies work together to provide water savings through a variety of approaches. Figure 18. Distribution of water efficiency strategies. Single-Unit Residential 24% Multi-Unit Residential 21% HOA 16% Commercial 18% Municipal 21% Strategy Distribution by Customer Type Regulatory 17% Economic 23% Infrastructure 14% Behavioral 46% Strategy Distribution by Approach Regulatory 13% Economic 39%Infrastructure 26% Behavioral 22% Estimated Annual Current Water Savings Potential by Approach Non-Revenue Losses 1% Indoor 37% Outdoor 19% Both Indoor & Outdoor 43% Distribution of Expected Water Savings Potential by Type of Use 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 61 4.2.1 Current Efficiency Strategies for Supporting Goal 1 and Lowering Treated Water Demand Table 5. Current efficiency strategies supporting Goal 1 Fort Collins Utilities Conservation Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities --: Indicates efficiency savings not quantitatively tracked or estimated. Behavioral Community education programs 1977 -- ✓ Garden Party community event 2003 -- ✓ Xeriscape Demonstration Garden 1986 -- ✓ Conservation equipment giveaways 1992 -- ✓ Student (K-12) education programs 1997 -- ✓ Fix a Leak Week campaign 2016 -- ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 62 Fort Collins Utilities Conservation Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities Irrigation assessments – residential 1999 153,000 – 2,045,000 ✓ Irrigation assessments – commercial and HOA 2024 Add range of estimated annual savings 2019 - 2024 ✓ Indoor assessments – commercial 2017 6,000 – 670,000 ✓ Indoor assessments and direct installation – residential 2007 981,000 – 2,750,000 ✓ Direct installation for small businesses and multi-unit housing 2019 165,400 – 5,086,000 (multi-unit housing); 12,465 – 92,500 (small businesses) ✓ Water reports – residential and commercial 2014 24,000,000 – 75,000,000 ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 63 Fort Collins Utilities Conservation Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities Saving water hotline 2014 89 – 120 wasting water reports received annually ✓ Imagine a Day without water campaign 2021 -- ✓ NoCo Bloom articles and advertisements 2016 -- ✓ Waterwise professionals network and support 2016 -- ✓ Residential water budgets 2020 -- ✓ Water use estimator for development 2022 -- ✓ ✓ Showerhead swap 2024 875,000 ✓ Water Conservation programs annual report 2012 -- ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 64 Fort Collins Utilities Conservation Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities Infrastructure Advanced metering for all accounts 2014 -- ✓ Monthly billing with rate codes that align with tiered rates and customer type 2014 Customer data portal 2014 -- ✓ Continuous consumption program (a.k.a. leak alerts) 2015 40,500,000 – 110,500,000 ✓ Economic Conservation-oriented and seasonal rate structures 2003 -- ✓ Conservation-oriented water supply requirement fee for commercial water taps 2022, most recent update in 2025 -- ✓ ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 65 Fort Collins Utilities Conservation Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities Commercial allotments and excess water use surcharge 1984, most recent update in 2024 -- ✓ Indoor product rebates – residential 2010 695,000 – 3,140,000 ✓ Indoor product rebates – commercial 2003 12,400 – 1,027,000 ✓ Xeriscape incentive program rebates – residential 2010 448,900 – 661,300 ✓ Xeriscape incentive program rebates – commercial 2020 54,000 – 3,495,000 ✓ Custom rebates – commercial 2011 0 – 15,000,000 (average 2,600,000) ✓ Irrigation equipment rebates – residential 2018 1,007,000 – 1,740,000 ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 66 Fort Collins Utilities Conservation Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities Irrigation equipment rebates – commercial 2019 1,510,000 – 9,556,000 ✓ Garden in a Box discounts 2017 310,000 – 529,000 Xeriscape grants 2024 To be determined ✓ Regulatory Wasting water ordinance 1917 -- ✓ ✓ Building codes and plumbing standards 1978, most recent update in 2022 -- ✓ ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 67 Fort Collins Utilities Conservation Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities Landscape, irrigation and soil preparation codes 1994, most recent update in 2025 1,700,000 (estimate of annual savings for most recent update) ✓ ✓ Development Review includes Water Conservation review of irrigation plans 2011 -- ✓ ✓ Parkway landscaping regulations 2013 -- ✓ ✓ Restrictive covenants ordinance 2003 -- ✓ Water Shortage Action Plan 2003, most recent update in 2020 -- ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 68 Fort Collins Utilities Conservation Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities Stormwater Criteria Manual, including Low Impact Development criteria 2011, most recent update in 2018 -- ✓ ✓ Graywater for limited water reuse ordinance 2022 -- ✓ Water Adequacy Determination regulations 2023 -- ✓ ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 69 4.2.2 Planned Efficiency Strategies for Supporting Goal 1 and Lowering Treated Water Demand Table 6. New efficiency strategies to support Goal 1 Fort Collins Utilities Conservation Activities Planned Start Year Potential Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities --: Indicates efficiency savings not quantitatively tracked or estimated. Behavioral High Bill Evaluations - Residential 2028 200,000 (draft) ✓ ✓ Plumbing Assistance 2028 900,000 (draft) ✓ ✓ Wrap-around Support for Water Efficiency in Community Greenspaces or HOA and Large Turf Areas 2028 -- ✓ Design Assistance for New Development and Redevelopment 2027 200,000 (draft) ✓ ✓ ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 70 Fort Collins Utilities Conservation Activities Planned Start Year Potential Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities Rental Tenants and Owners/ Managers Efficiency Outreach & Giveaways 2027 -- ✓ Commercial Water Use Benchmarking 2027 -- ✓ Comprehensive Communications and Marketing Plan for Conservation Promotion 2026 -- ✓ Economic 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 71 Fort Collins Utilities Conservation Activities Planned Start Year Potential Estimated Annual Water Savings (gallons) Land Use Integration Statewide Water Supply Initiative Level Foundational Activities Targeted Assistance & Incentives Ordinances & Regulations Educational Activities Regular Evaluation of Conservation-oriented Rate Structures with Regular Evaluation with Water Conservation Involvement 2026 -- ✓ On-bill financing for efficiency upgrades 2028 -- ✓ Regulatory Daily Sprinkler Watering Window 2027 Estimate in progress ✓ Examine existing land use regulations for barriers, conflicts to water efficiency 2028 -- ✓ ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 72 4.3 Strategies for Goal 2 and City Integrated Demand Management The City organization will focus on continuing and improving current best practices (Table 6) and seeking new opportunities (Table 7) to improve water efficiency and build resilience on City- owned landscapes, in support of Goal 2. In some cases, these actions will also yield treated water savings that contribute to Goal 1 targets and will support integrated land use and water planning and One Water integration across Utilities and the City organization. Brief descriptions of existing and new City strategies are provided in Appendix C. 4.3.1 Current Activities Supporting Efficiency and Resilience on City-Owned Properties City departments currently implement numerous best practices and operations which address distribution and treatment inefficiencies, lower treated water use, lower raw water irrigation use, improve landscape resilience, or a combination of these. These practices are summarized in Table 6. Note that Table 6 provides several examples but is not fully comprehensive of the many day-to-day best practices, departmental policies, and operational decisions that guide City water use and landscape maintenance. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 73 Table 7. Current City of Fort Collins activities and best practices for managing water use on City -owned properties and facilities Fort Collins Utilities Conservation Landscape Resilience Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Area of Impact System Water Loss (Goal 1) City Treated Water Use (Goal 1) City Landscape Resilience (Goal 2) City Raw Water Use Water loss auditing 1993 -- ✓ Water distribution line survey and leak repair 2009 700,000 – 1,400,000 ✓ Track water use data for City buildings and properties 2009 -- ✓ ✓ Municipal Sustainability Adaptation Plan 2019 -- ✓ ✓ ✓ ✓ City Administrative Policies include water efficiency 2018, most recent update in 2024 -- ✓ ✓ ✓ Irrigation application rates based on evapotranspiration and irrigation audits YEAR 8,600,000 (estimation for treated water irrigation in Utilities service area) ✓ ✓ Prioritize raw water sources for irrigation of City landscapes n/a -- ✓ ✓ ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 74 Fort Collins Utilities Conservation Landscape Resilience Activities Start Year Tracked Estimated Annual Water Savings (gallons) Land Use Integration Area of Impact System Water Loss (Goal 1) City Treated Water Use (Goal 1) City Landscape Resilience (Goal 2) City Raw Water Use Landscape designs follow xeriscape principles and best irrigation practices YEAR -- ✓ ✓ ✓ ✓ Growing Water Smart Workshop participation 2018, most recent workshop in 2024 -- ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 75 4.3.2 New Opportunities for City Water Conservation, Landscape Resilience , and Land Use Planning/Development New strategies to lower the City’s treated water use (in support of Goal 1) and improve landscape resilience (in support of Goal 2) were developed through collaborative discussions to align with existing needs, practices, and objectives. These are summarized in Table 7 and described in Appendix C. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 76 Table 8. New strategy opportunities for managing water use on City-owned properties and facilities City of Fort Collins Conservation and Landscape Resilience Activities Planned Start Year Potential Estimated Annual Water Savings (gallons) Land Use Integration Potential Area of Impact System Water Loss (Goal 1) Municipal Treated Water Use (Goal 1) Municipal Landscape Resilience (Goal 2) Municipal Raw Water Use Technical & Financial Support for City Efficiency Projects within Utilities service area from Water Conservation Division 2025 -- ✓ ✓ ✓ ✓ Look for Opportunities to Expand Water Conservation Division's role in Development Process 2025 -- ✓ Establish regular contact and information sharing between Water providers and Planning staff 2025 -- ✓ Integrate Water into Strategic Plans and Policies 2028 -- ✓ Support One Water efforts and integrated demand management approach 2025 -- ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 77 City of Fort Collins Conservation and Landscape Resilience Activities Planned Start Year Potential Estimated Annual Water Savings (gallons) Land Use Integration Potential Area of Impact System Water Loss (Goal 1) Municipal Treated Water Use (Goal 1) Municipal Landscape Resilience (Goal 2) Municipal Raw Water Use Prioritize dedicated irrigation to trees 2026 -- ✓ ✓ ✓ Align, track and publicly display water supply and demand data, including municipal uses 2025 -- ✓ ✓ ✓ Use City properties to pilot efficiency activities 2028 -- ✓ ✓ ✓ Increase pace of Plumbing Retrofits in Municipal Buildings 2027 400,000 + ✓ Increased Pace of Distribution Line Leak Repair To be determine d 700,000 + ✓ Targeted Irrigation Efficiency Upgrades on City-Owned Properties 2028 275,000 ✓ ✓ ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 78 City of Fort Collins Conservation and Landscape Resilience Activities Planned Start Year Potential Estimated Annual Water Savings (gallons) Land Use Integration Potential Area of Impact System Water Loss (Goal 1) Municipal Treated Water Use (Goal 1) Municipal Landscape Resilience (Goal 2) Municipal Raw Water Use Targeted turf-to-xeric conversions on City-Owned Properties 2028 275,000 ✓ ✓ ✓ 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 79 5 Implementation and Monitoring This WEP presents a general implementation timeline and monitoring approach. Impactful water efficiency requires ongoing, adaptive management to track progress, identify and respond to changing conditions, and adjust the portfolio of efficiency strategies and/or implementation tactics to progress towards goals and support City priorities. 5.1 Implementation Implementation of new customer strategies will be staggered over the coming years to gradually increase water savings, align with staff capacity, and allow time for planning. Some strategies may also require City Council review and approval (e.g., policy changes) or funding acquisition prior to implementation . For City actions related to lowering the City’s treated water demand or building landscape resilience, staff aim to complete at least one new project for every 2-year municipal budgeting cycle, for a total of at least 7 projects by 2040. Figure 18 presents a conceptual implementation timeline. Figure 19. Conceptual implementation timeline Key activities that Water Conservation staff will generally apply to implement efficiency strategies include: •Determine if an approval process is necessary or desired; approval is required for actions such as code changes or funding requests •Develop and regularly update individual implementation plans 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 Continue Existing Strategies Plan & Start New Strategies Track Progress & Adjust Strategies 4% 320 MGY (980 AFY) Interim and Final Goal 2 Targets: At least 1 new City landscape resilience project with every 2-year budget cycle 7+ projects completed Update Water Efficiency Plan (7-year renewal cycle) 3.5% 260 MGY (800 AFY) 3% 210 MGY (640 AFY) 2.3% - 3% > 155 MGY (> 480 AFY) Interim and Final Goal 1 Targets: Progress to lowering projected annual demand by 4% 2040 Water Efficiency Milestones 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 80 • Identify and obtain needed resources such as staff time, funding12, materials/supplies, or external expertise • Seek community and partner input, as needed, to effectively plan, market, and refine strategies • Monitor strategy metrics such as water savings, participation rates and demographics, units replaced, or area impacted. • Adjust strategies to improve water savings and equitable outcomes, manage funds and resources, or align with broader Utilities, City, state, or federal requirements and objectives. The Water Conservation Division will holistically evaluate the combined efficacy and balance of the full suite of efficiency strategies to consider the best timing for bringing new strategies online, making substantial modifications, or discontinuing activities. Successful implementation of water efficiency strategies will benefit from ongoing alignment with the engagement themes, development of an efficiency-focused communications and marketing plan, and maintaining the community and staff relationships that were fostered during WEP engagement. This will facilitate water use understanding and efficiency opportunities between Utilities and the community, especially City departments and disproportionately impacted community members. 5.2 Monitoring Utilities staff routinely monitor high-level metrics to evaluate water demand , efficiency impact, and potential shortage risk. These metrics include: • Total volume of water treated • Total volume of water billed to customers • Combined measurable Water Conservation program savings • Average GPCD • System water losses 12 The programs that ultimately are implemented will be a function of the City’s budgeting process or, in some cases, securing grant funds. The City uses a Budgeting for Outcomes approach, which emphasizes accountability, innovation, and partnerships. This is a two-year process that begins with updating the City's Strategic Plan, which directly informs the funding choices in the budget. Throughout both phases of this two-year cycle, community input is an important factor in setting the City's priorities and objectives. • Water supply indicators such as snowpack, storage levels, and other parameters outlined in the Water Shortage Action Plan • Climate influences on demand, including temperature, precipitation, and evapotranspiration (ET) • Difference between projected and actual water demand 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 81 Many of these metrics are posted online at fcgov.com/utilities/water-availability-demand to support transparency and community water literacy. Additionally, Water Conservation Division staff track key performance indicators to quantify individual and combined impacts of efficiency strategies. The following metrics will be tracked to evaluate progress towards the WEP goals: Goal 1 Metrics • Treated water savings from individual efficiency strategies : This will be estimated based on various strategies’ water savings as a result of completed projects, participation, area, and other measurable methods. • Total treated water savings: The cumulative measurable savings from individual Water Conservation Division efficiency strategies. Indirect impacts associated with education or other hard-to-measure effects are not included in these estimates. • Total billed water demand, as well as: • Billed treated water demand by various residential and commercial customer sectors, evaluated by season and indoor/outdoor use • Billed treated water use for City properties • Area of residential and commercial water-efficient landscape improvements • System water losses • Program participation rates, disaggregated by demographics and/or geographic area when possible • Number of treated water efficiency projects on City properties and total City treated water savings • Reach and touchpoints from educational activities • Strategy-specific metrics such as number and type of rebates issued, wasting water calls, count of new development irrigation reviews completed, assessments completed, leak notifications, portal registrations, or volunteer hours logged • Strategy-specific customer feedback such as participant surveys 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 82 Goal 2 Metrics • Total number of City landscape resilience projects completed • The number and square footage of irrigation efficiency projects completed on City - owned landscapes • The number and square footage of turf-to-low-water landscape conversion projects completed on City-owned landscapes The Water Conservation Annual Report provides a detailed overview of the impact of water efficiency programs. It serves as a tool for accountability, keeping the community informed about progress toward water efficiency goals, challenges faced, and the direction for the future. The annual report is posted online in an accessible format and available in print form at events. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 83 6 Adoption, Public Review, and Formal Approval 6.1 Adoption of New Policy City of Fort Collins City Council approved and adopted this WEP by resolution on Month XX, 2025. This document replaces the previous WEP, which was approved in 2015. 6.2 Public Review Process 6.2.1 Public Review of WEP Document Utilities conducted an extensive public engagement process as part of preparing this WEP, as described in Section 3.5 and Appendix B. Public comments on the draft WEP were received from April XX – May XX, 2025. During this time, the draft WEP was posted online and community members could submit comments via an online form. Although the draft was prepared in English only, both the draft document and online comment form can be translated via Google Translate. Community members could also request a mailed printed version of the draft WEP and comment form. Comments received during the public comment period are summarized in Appendix D. 6.3 Local Adoption and State Approval Processes Staff met with multiple Fort Collins advisory boards and commissions during the WEP preparation phase, a s well as during the public comment period to seek final input and recommendations for approval. These meetings are described in Appendix B. The WEP was presented to Fort Collins City Council at Work Sessions on Feb. 13, 2024 and Feb. 25, 2025. At the regular session on Month XX, 2025, Council adopted the plan by resolution. Utilities staff maintained regular communication with CWCB staff during the WEP preparation process. The CWCB reviewed the public comment. The Council-approved final WEP was sent to CWCB for approval in August 2025. 6.4 Periodic Review and Update Progress towards the WEP goals will be monitored annually and reported in the Water Conservation annual reports, which are publicly available and submitted to the Fort Collins Water Commission for review. Utilities will develop an updated WEP at the frequency required by state regulation. The next WEP update is expected to begin in 2032. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 84 7 References Placeholder – Add reference section 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 85 Appendix A: Brief History of Water Conservation This WEP updates and builds on the past water demand management goals and efficiency program strategies. Utilities has a long history of active water efficiency. Faced with a drought in 1977, Utilities created a part-time water efficiency position. In 1989, the position expanded to a full-time position. The first WSDMP in 1992 lead to an expansion of efficiency projects and increased educational and outreach efforts. The 1992 policy set an efficiency goal of 195 GPCD by the year 2010. Subsequent revisions of the WSDMP, followed by the first Water Efficiency Plan in 2010, have set increasingly rigorous goals and planning demand levels , as shown in the figure below. Figure A- 1. Historical water demand management planning levels and goals Prompted by the drought of 2002 -03, Utilities made several efforts to increase accountability and encourage efficient use of water, including fully metering every customer. Utilities implemented an efficiency-oriented rate structure – a tiered rate structure – with a seasonal component, created several new outreach and educational programs, and develop ed its first Water Supply Shortage Response Plan as guidance during drought and other emergency conditions. Utilities’ Water Conservation program expanded again in 2010 with the development of a formal Water Conservation Plan, which was approved by the Colorado Water Conservation Board in early 2010. This plan set the efficiency goal of 140 GPCD by 2020. The 2015 WEP replaced the Water Conservation Plan and set a goal to lower demand to 130 GPCD by 2030. City Council approved the budget for additional programs and staff outlined in the 2015 WEP. Historic Water Demand Management Planning Levels and Goals Fort Collins Utilities 223 GPCD by 1996 (1992 WSDMP 185 GPCD by 2010 (2003 WSDMP goal)150 GPCD (2010 WSDMP planning level) 140 GPCD by 2020 (2010 WEP goal) 130 GPCD by 2030 (2015 WEP goal) 195 GPCD by 2010 (1992 WSDMP goal) 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 86 The 2015 WEP identified five key areas of opportunity for greater water efficiency that guided efficiency activities for the past several years: • Leverage advanced meter Fort Collins data and capabilities • Promote and support greater outdoor water efficiency • Encourage greater integration of water efficiency into land use planning and building codes • Expand commercial and industrial strategies • Increase community water literacy Water Conservation Division programs, policies, and activities have centered around these areas of opportunity since 2015 . Utilities’ per person demands declined significantly over the last few decades. However, per capita consumption has remained fairly steady since 2017, and Utilities met the previous 2015 WEP goal only once, in 2023. In that year, the service experienced unusually high precipitation during irrigation months, which encouraged customers to reduce their outdoor water use. In 2024, per-capita demand was 135 GPCD, similar to pre- 2023 levels. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 87 Appendix B: Alignment, Equity, and Engagement Strategic Alignment In addition to applying a One Water approach as described in Section 3, this WEP update strives to align with key related policies and plans that provide direction and/or complement the Utilities’ water efficiency efforts. Along with the most recent 2015 WEP, these documents were considered by staff when developing this updated WEP and will also guide implementation moving forward. City of Fort Collins Strategic Plan (2024) This document is a result of a planning process incorporating input from c ommunity members, businesses, City Council, and City staff. It identifies the City’s key outcome areas as well as several strategic objectives in each area; these are to guide the work in all City service areas. Water efficiency aligns very strongly with Strategic Objective ENV 2, “Sustain the health of the Cache la Poudre River and regional watersheds while delivering a resilient, economically responsible and high -quality water supply for all Fort Collins residents.” City of Fort Collins Administrative Policies (2024) The City’s Administrative Policies include guidelines for water conservation in City operations. The Policies reinforce the City’s commitment to a water conservation ethic and to using water efficiently, as a model for wise water use throughout the communi ty. The Policies also note that, whenever feasible, City activity located outside of the City -governed Fort Collins Utilities water service area should also follow Fort Collins Utilities guidelines and requirements, including but not limited to, the Water Efficiency Plan and Water Shortage Action Plan. Colorado Water Plan (2023) The Colorado Water Plan provides a framework for helping Colorado meet its water challenges through collaborative action around water development and water conservation. The Plan guides future decision -making and supports local actions to address water challenges with a collaborative, balanced, and solution-oriented approach that builds resilience. The Colorado Water Plan includes actions in four main focus areas: Vibrant Communities, Robust Agriculture, Thriving Watersheds, and Resilient Plannings. Fort Collins City Council Priorities (2024 – 2026) City Council Priority 7: Protect Community Water Systems in an Integrated Way to Ensure Resilient Water Resources and Healthy Watersheds Fort Collins City Plan (2019) The City’s comprehensive plan, City Plan guides how the community is expected to grow over a one- to two-decade horizon. City Plan includes guidance on future land-use and transportation. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 88 Municipal Sustainability Adaptation Plan (2019) The Municipal Sustainability and Adaptation Plan is the employee roadmap to being a sustainable organization. The City aims to be sustainable and resilient to continue to provide world-class services and demonstrate excellence and innovation in daily work. With this plan, the City formally addresses climate adaptation and resilience, to prepare for the future. Natural Areas Master Plan (2014) This plan sets priorities for conserving land and water while providing meaningful education and appropriate recreation opportunities. One Water Framework (2025) Opportunities for integrated water resource management will be identified through a One Water evaluation and ongoing implementation of One Water principles. T he One Water Action Framework advances collaborative and holistic water management approaches that promote healthy watersheds, resilient communities, and water equity. Our Climate Future (2021) This plan guides the City toward a more sustainable future while focusing on the needs of people and provides a high-level framework to achieve carbon emissions reduction objectives. Big Move #3 – Climate Resilient Community addresses water as follows: Update the Water Efficiency Plan, a Council-approved and State-required guiding document for water conservation and efficiency. Adopt a holistic approach to integrated water resource planning and management Explore and adopt water-wise landscaping standards. Explore incorporating Nature-based Solutions in the planning and development of infrastructure and other City projects. The plan also includes an action to adopt a holistic approach to integrated water resource planning and management. Parks Infrastructure Replacement Plan (2022) and Parks and Recreation Master Plan (2021) These plans identify planning and infrastructure replacement priorities for the City’ parks, trails, golf courses, swimming pools, and recreational facilities, including irrigation systems. These priorities provide opportunities to align and collaborativel y address water efficiency and landscape resilience targets set in this WEP. The Master Plan identifies goals and actions, including prioritizing the use of raw water or other irrigation systems that conserve water resources and build resiliency and targeting reduced water consumption. Water Shortage Action Plan (2020) This document identifies the restrictions and requirements intended to achieve progressively higher levels of water savings under various projected water shortage conditions. The original plan was approved by City Council in 2003 and update s were approved in 2014 and 2020. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 89 Water Supply and Demand Management Policy (2012) This is the guiding document for water supply and demand management activities. The objective is to provide a sustainable and integrated approach to 1) ensuring an adequate, safe, and reliable supply of water for the beneficial use by customers and the comm unity, and 2) managing the level of demand and the efficient use of a scarce and valuable resource consistent with the preference of Utilities water customers and in recognition of the region’s semi-arid climate. The original water supply-focused policy was developed and approved in 1988; it was updated in 2003 and again in 2012, with the most up -to-date report published in 2014. This Policy defers to the latest Water Efficiency Plan to set the efficiency goals. The Policy also requires stable transparent water rate structures that provide an economic incentive to use water efficiently. Urban Forest Strategic Plan (2025) This comprehensive plan guides management, protection, and improvement of Fort Collins’ urban forest and provides action recommendations to ensure that the urban forest remains healthy and vibrant into the future. The plan includes water efficiency and drought resilience actions including giving trees dedicated irrigation, creating a drought response plan, developing educational resources for tree watering and drought-tolerant species selection, creating water - smart landscapes on City properties. Equity Considerations The Water Conservation Division acknowledges equity concerns associated with water use and efficiency, including efficiency program participation, and that costs are increasing and vulnerable populations will be disproportionately impacted by climate. Removing barriers and providing more equitable access to water efficiency program participation, will better customers by reducing their water use and associated costs , increasing individual resilience to future water shortages, and increasing the entire community’s risk of future water shortage through overall lower demands. Equity is integrated into the WEP update process and Water Conservation work through (1) targeted engagement activities, (2) selection of efficiency strategies, and (3) implementation and evaluation of efficiency strategies. Numerous City and State efforts support equity in water planning, including: City of Fort Collins 2024 Strategic Plan (Strategic Objective: Neighborhood & Community Vitality 3) Identify and remove systemic barriers and advance equity so that persons of all identities, including race, ethnicity, religion, sexual orientation, gender identity, gender expression, age, mental and physical abilities, and socioeconomic levels can access programs and services with ease and experience equitable outcomes 2024-2026 City Council Priorities Improve human and social health for vulnerable populations : Obstacles and barriers exist that impede access to services for our underserved community members. We need to work with our 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 90 regional partners and invest in a robust and accessible safety net to create conditions where one is not needed. 2021 Our Climate Future Plan (Appendix I) We designed Our Climate Future with the goal of equitable solutions that address a spectrum of needs within our community…This approach is intentional about addressing barriers and designing solutions that work for those most impacted, while also ensuring all community members can benefit, participate, and influence outcomes. 2023 Colorado Water Plan Recognizes that robust and inclusive water planning builds resilience to respond to water challenges and advances equitable outcomes for all. Importance of Equity in Water Conservation Planning Accessibility Currently, water efficiency programs underserve some groups in the community. Analysis of efficiency program participation data relative to Census demographics revealed: • Current programs underserve diverse and low -income areas. • In addition to other races/ethnicities, Hispanic, non -white community members show the largest gap in program participation • Programs predominately serve homeowners while underserving renters Housing and Utilities Costs The cost of water is a key element of housing affordability – both the cost to develop housing and the utilities cost passed on to the future owner/occupant. The 2021 Fort Collins Equity Indicators Final Report notes that the median annual combined water and electric utility cost is about 1.8% of median income for City residents. Utilities affordability programs aim to minimize this cost through programs that offer emergency and long -term assistance through reduced utility rates and access to efficiency pro grams. As of 2024, approximately 570 Utilities water customers were enrolled in the Utilities Income Qualified Assistance Program. Expanding water efficiency opportunities is also important as Utilities looks to the future and strives to maintain affordability and quality of life across the community. Water utility rates are predicted to increase in coming years in response to critical infrastructure needs. Climate Impacts Climate change can worsen long-standing inequities, as noted in in the Fifth National Climate Assessment13, “Some communities are at higher risk of negative impacts from climate change due to social and economic inequities caused by ongoing systemic discrimination, exclusion, and under- or disinvestment. Many such communities are also already overburdened by the 13 nca2023.globalchange.gov 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 91 cumulative effects of adverse environmental, health, economic, or social conditions.” By applying an equity lens to water demand management planning now, Utilities aims to follow the approach laid out in the Our Climate Future plan, which acknowledges that l ocal governments have the opportunity to prioritize actions that simultaneously address equity and enhance community resilience - leading to better outcomes for all. Equity in Engagement When an equity lens is applied to interactions with the public, Utilities ensures that all voices are heard and informed. Equity and inclusion work is especially focused on elevating the voices of communities who have been disproportionately disadvantaged and historically excluded. To increase public participation and quality civic eng agement, City staff worked to better understand the circumstances and characteristics of the local community and demographics and the positional power of municipal government to influence who benefits directly. WEP Sections 3.4 and 3.5 described efforts to develop inclusive community-driven water efficiency goals and strategies by engaging disproportionately impacted customers (including those who have been historically and currently excluded and underserved), while also pursuing broad general engagement. A variety of engagement tactics were implemented including a widely promoted survey and numerous meetings. The most effective ways to receive feedback from disproportionately impacted community members involved investing time and resources on targeted group or one-on-one interactions and making it easier for people to participate. These engagement efforts helped fill in information gaps remaining following the broader survey. Utilities successfully collected a statistically significant number of survey responses (1,319). Staff provided paper surveys at frequented community locations (e.g., libraries), tabling at community events, meeting customers where they were (e.g., attending a student gathering), and offering Spanish language versions. Five people responded in Spanish and 40 filled out the paper version of the survey14. 58% of survey respondents answered demographic questions. Comparison of respondent demographics to City-wide census demographics identified demographic gaps in survey responses including residents who identified as Hispanic, Black, or Asian, non-student renters and low-income residents, non-residential customers (including businesses, organizations, and institutions), and people than age 30. Themes observed from WEP engagement included these equity-related challenges for the community: Affordability The most frequently mentioned equity issue dealt with the cost of water efficiency. Wealth fundamentally offers high-income customers freedom of choice in how much water they use. These customers can typically afford projects or technologies that help them reduce their water 14 While these numbers may appear low relative to the overall response total, the consultants recommended continuing to provide these alternative distribution channels for maximal accessibility of future surveys. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 92 use, which may be out of reach for lower -income customers. Lower-income customers, on the other hand, were perceived to struggle more to afford basic water bills and/or efficiency upgrades, limiting their ability to use less water. Many respondents noted t hat wealthier customers are more likely to have outdoor irrigation needs such as lawns and thus raised excessive outdoor water use as an equity concern. Renter Autonomy Concerns arose around the ability of renters to participate in programs because they do not have sole control over their water usage. From an infrastructure perspective, renters lack access to water use information that may influence how efficient or conse rvative they are with their water. Metering practices tie multiple customer’s irrigation water to a single bill or are only accessible to the property owners or managers, and appliances and equipment that use water are often selected by landlords. Depending on who pays water bills and how water costs are determined, there can be conflicting incentives or little motivation for renters or property owners to invest in water efficiency at a rental property. Water Conservation Division staff have also observed a related concern: aging infrastructure in rental properties and mobile home parks can lead to water leaks, service outages and high bills. Tenants have little power to change this . Accessibility and Participation Many survey respondents observed that water efficient technologies may be cost -prohibitive for low-income residents or disallowed for renters. Some respondents expressed dissatisfaction with the current rebate programs, which require upfront cost investmen t and can be complex or time-consuming. These barriers may disproportionately dissuade customers from participating in such programs. Relationship Building Equity-priority audiences prefer a variety of outreach methods. Every audience is different, and Utilities should understand what works best for each by working directly with community members or partner organizations. Reframing engagement from an aspect of the planning process to long-term relationship-building will increase access to efficiency programs. To better understand the community’s sentiments and values related to equity and water use, the survey included an optional write -in response to the following question: In the Water Efficiency Plan update process, we are focusing on equity. Equity means considering individuals’ and communities’ histories, lived and living experiences, and needs. It also means prioritizing and serving those most marginalized first and with deeper care. When you think about equity as it relates to using water in Fort Collins, what comes to mind? “This is a hard question to answer. If we want all customers to receive the same high level of service, regardless of their background, then this shouldn't matter.” - WEP Survey Respondent 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 93 The 523 responses to this question illustrated a broad lack of consensus on the definition of the word “equity” in this situation and the role that it should play in Utilities’ work and approach to providing services. Many respondents (approximately one-third) discussed the structural and systemic challenges to water efficiency: that certain demographic groups such as renters, low - income residents, and non-English speakers would benefit from dedicated programming that supports their access to clean, affordable water and water efficiency. Others (slightly over one -quarter of respondents) responded critically to the question, suggesting that Utilities’ focus on “equity” is misguided or unfair. These respondents preferred to treat all customers the same, believing that targeted programs would draw resources away from others, the community, or the overarching problem of water overconsumption. These varied responses reflect a broad community dialog regarding equity versus equality and the challenge of balancing equitable program delivery with programing equally accessible to all. Equity in Conservation Strategy Selection and Implementation Planning As described in WEP Section 3.4, staff and consultants developed a two -step equity evaluation process to identify barriers and improve the accessibility of efficiency strategies. The project team conducted a series of informational interviews with City staff and community leaders to develop the evaluation tool. Conservation strategy selection involved conducting a r ed flag assessment (step 1 of the equity evaluation process). This is an initial check of whether the strategy has obvious equity issues , based on staff knowledge of the burden of compliance, unintended consequences, and barriers to participation. This assessment was applied “midstream” in the efficiency strategy selection process to inform both final selection of proposed strategies, as well as to identify which strategies might need refinement to impr ove equitable access and positive outcomes. In addition to the red flag assessment, the following criteria (Section 4.1.1) informed strategy scoring and final selection: • Acceptance: Does this activity meet the needs and wants of Utilities water customers? Does this activity support the social and economic health of customers? Staff assigned a high, medium, or low score based on community engagement and past project experience. • Reach: How many customers could be impacted by this program? What types of customers does it reach? Is it likely to reach previously unengaged customers? The default AWE tool calculation method was used, informed by actual or projected participation information. • Co-benefits: Staff identified potential environmental (e.g., promote short -term drought responses, lower greenhouse gas emissions) and social (e.g., improve water literacy, foster positive interactions with government) co -benefits. Strategies with more likely co-benefits received a slightly higher score. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 94 The second step of the equity evaluation will be applied during implementation planning for the full portfolio of existing and new efficiency strategies. This will involve evaluating each strategy’s potential to support positive equitable outcomes and developing implementation plans intended to maximize positive equitable outcomes for disproportionately impacted and underserved groups. A range of questions will be applied to each strategy to assess whether the strategy is likely to have a high, medium, or low support of the desired equity outcomes. Staff will work to adjust program implementation over time to increase the likelihood of high support for positive outcomes. As noted in WEP Section 3.4, the efforts to elevate equity in both engagement and decision - making should be considered the starting point of an ongoing approach to offering equitable water efficiency activities that best serve all customers. Staff will continue applying and refining the engagement tactics and equity evaluation methods in an effort to improve access, participation, and efficiency benefits across the community. To the extent possible, program participation will be tracked and compared to demographics or other indicators as one metric to evaluate changes in participation and equity over time. Engagement Activities The following engagement activities were conducted during development of the WEP. Feedback from these activities is summarized in Section 3.5. Engagement with the Community Feedback from community members was critical to the development of water efficiency goals, selection and preliminary design of efficiency strategies, and development of the equity evaluation tool. A wide variety of tactics were conducted over several months to foster both broad participation and feedback from equity-priority groups. Community engagement activities are summarized in Table B-1 and included: Community Consultants The broader public engagement process began by hiring four community members to lead engagement with equity priority stakeholder groups. Each of these community consultants selected their target stakeholder groups based on their specific backgrounds and ex periences. The community consultants’ program was integral to the engagement approach of this plan update process. Designed to collect community insights and feedback authentically and through trusted community brokers, the community consultants program em phasized meeting communities where they are rather than inviting them to come to Utilities of the City. Meeting formats ranged from one-on-one phone calls and home visits to attending an existing community meeting, deploying many of the engagement best pra ctices described in the engagement plan. Reaching over 110 community members in over 15 different locations across the city and over the phone and in people’s homes. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 95 Community-Wide Survey Utilities and the consultant team also developed a community -wide survey to collect input from the broader Fort Collins community on water efficiency priorities, concerns, and opportunities. The bilingual survey was uploaded to the City’s online engagement platform, Our City, and distributed in hard-copy form to two libraries, the Utilities Administration Building, and events attended by Utilities staff. Utilities promoted the survey digitally through several avenues, including Our City, social media, email distribution lists, and at events attended by Utilities staff. The tabling events hosted by staff to promote the survey included paper version with English and Spanish translation, efficiency-related giveaways, and coloring books for kids. Ultimately the survey garnered 1,329 responses, including 40 hard copy responses and five Spanish language responses. Community Events Utilities staff attended several community meetings throughout the process to collect input and feedback from specific stakeholder groups. Over the course of six months, Utilities staff presented at or organized eight meetings, to listen and collect feedba ck on water efficiency goals, programs, and challenges. Informational Interviews Along with interviewing key staff and members of the Climate Equity Committee, five community leaders were involved in a discussion about the equity evaluation process. These individuals were identified by Utilities as key connectors and experts who could provide insight on existing equity challenges in the City, on best practices for integrating equity into plans, and from the perspectives of equity priority communities. Table B-1. WEP update community engagement activities Audiences Reached Engagement Tactic Community Consultant-Led Engagement: Over 110 engaged Native American community Community Consultant-led activities including meetings and tabling Small business owners and managers Wildlife Interest Religious groups Elderly Mobile Home residents Colorado State University community Spanish speakers 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 96 Audiences Reached Engagement Tactic Students Renters WEP-Focused Meetings and Events: Over 200 engaged Representatives from various City Boards and Commissions Presentations and feedback collection at City - organized board and commission meetings Water-wise landscaping professionals Presentation and feedback collection at facilitated meeting of participants in Certified Landscaping Professionals & Xeriscape Incentive Program Ambassadors programs; included meal Spanish speakers in mobile home parks Facilitated engagement with participants in Community Champions group; included translation services, meal, and childcare Colorado State community Defend Our Beer tabling event Broad community Campus sustainability groups facilitated workshop People with disabilities People First Small business owners Presentation and feedback collection at facilitated meeting of NoCo Business Connect; included meal and translation services HOA residents who have completed water-wise landscape projects Presentation and feedback collection at facilitated meeting of participants in Utilities landscaping programs Broad Community Outreach: Over 4,700 engaged WEP community survey 1,319 (40 submitted via paper handouts, 1,279 submitted online; 5 in Spanish, rest in English) WEP information sharing at community events including Earth Day, Eco Fest, Defend Our Beer 186 participants Feedback frames were used to gain “Yes” or “No” votes on 12 water efficiency strategies 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 97 Audiences Reached Engagement Tactic WEP outreach and marketing including bilingual movie theater ad, utility bill inserts, customer emails, key accounts meeting, social media, e-newsletters, university student advertising, staffed info booths 3,216 hits on the public engagement website about the WEP update Engagement with City Advisory Groups Staff sought input on water use, conservation, and efficiency from multiple advisory groups: City Council Utilities staff presented information about the WEP update process and proposed goals and strategies at City Council Work Session meetings on February 13, 2024 and February 25, 2025. Council provided feedback and comments that informed the final WEP goals and strategies. City Board and Commission Super Issues Meeting City board and commission participants have the opportunity to participate in “Super Issues” meetings to learn about and discuss broad topics that could affect the community at large. Utilities staff presented an overview of the WEP and demand management strategies. Feedback was collected through discussion and an informal questionnaire. General sentiment was that the greatest opportunities for efficiency may exist with commercial customers (including businesses, HOAs and commercially metered multifamily pr operties) with high outdoor use. Participants suggested that engagement should include heavy incentives and light regulations, or an even mix of incentives and regulations. Water Commission The City’s Water Commission advises the City Council on focuses on all aspects of water. Staff met with Water Commission on April 6, 2023 and May 18, 2023 to seek early input on efficiency strategies that staff should consider for evaluation during the WEP update. An interactive voting exercise and large group discussion indicated a high interest in turf restrictions, budget -based water rates, and increased collaboration on efficiency programs. Staff met with the Water Commission again on March 20, 2025 to provide an update and seek feedback on proposed goals and strategies. Update following next meeting in May or June to seek WEP recommendation. Natural Resources Advisory Board The Natural Resources Advisory Board advises the City Council on all matters pertaining to the sustainability of the City’s natural resources including water resources. An overview of the Water Efficiency Plan in-progress update was presented with an empha size on the information learned from engagement efforts with community members and staff. Members were led through an engagement activity to seek input on aligning water efficiency strategies with WEP guiding principles: urban tree health/benefits and chal lenges of raw water irrigation. Main focus 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 98 was WEP overview and seeking input on two specific topics: the nexus between efficiency and urban tree health and benefits and challenges of raw water irrigation Placeholder: Scheduled to meet with NRAB in in May 2025 to seek WEP recommendation. Add brief description here following meeting. Parks Commission Placeholder: Tentatively scheduled to meet with Parks Commission in April 2025 to seek WEP recommendation. Add brief description here following meeting. Planning and Zoning Commission Placeholder: Scheduled to meet with P&Z in May 2025 for work session followed by regular meeting to seek WEP recommendation. Add brief description here following meetings. Climate Equity Committee The City’s foundational climate action plan, Our Climate Future, helped establish the Climate Equity Committee (CEC), a citizen advisory group that advises the City on integrating equity into its climate work. The CEC met with Utilities staff three times throughout the process and provided deep feedback on the engagement process and equity evaluation. Placeholder: add a sentence if we return to CEC for WEP updates in 2025. Engagement with City Staff A variety of engagement activities were conducted with City staff who work in departments that use water for municipal purposes including parks, natural areas, cemeteries, open spaces, streetscapes, municipal trees, municipal buildings, recreation centers, and pools. Staff feedback informed organizational water use goals and strategy priorities, as well as alignment with policies, plans, and practices. Staff enga gement tactics are summarized in Table B-2 and included: Staff Core Team and Lead Team The Strategic Leadership Team is made up of seven city staff members, with the goal of helping to champion, learn, integrate, and support. This team stays informed on WEP progress and helps to provide strategic guidance on the outcomes including the WEP go als, integration with Our Climate Future, and Water Commission communications. Following the completion of WEP, these champions will help to implement WEP strategies within teams across City organizations. The Staff Core Team consists of more than 10 city staff members. Like the Strategic Leadership Team their goal is to stay informed and provide strategic guidance throughout the WEP update process. The Core Team reviews, provides feedback and varying perspective, guides overall direction, ensures continuity of subgroup tasks and alignment with overall WEP efforts. Following the completion of WEP, this team will help to facilitate implementation of WEP strategies within teams across City organizations. Both teams meet monthly or quarterly and at key milestones. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 99 Staff Road Shows As a part of preliminary pre-engagement hundreds of staff and community members were engaged in a dozen presentations or activities during this phase. Presentations were given by Water Conservation staff to key departments across the City. The road shows were intended to provide awareness of the WEP update effort and foundational information to City staff departments, prior to facilitated meetings in Q1 -Q2 2024 with some departments to identify and discuss water efficiency strategies. Staff Focus Groups and Meetings In April of 2024, Utilities hosted several City staff in a series of four focus groups intended to collect feedback on the Utilities’ proposed strategies and goals. Additional small-group meetings were also held. Staff attendees were from various departments and divisions across the City’s water users, including Parks, Operation Services, Engineering, Environmental Services, Water Resources, Water Treatment, Field Operations, Planning, Recreation, Forestry, Golf, Parks Planning, Natural Areas, Gardens on Spring Creek, Economic Health, Customer Care and Technology, Energy Services, Utilities Affordability Programs, and Social Sustainability. Informational Interviews A key aspect of this plan update process for Utilities was the development of an evaluation by which strategies would be assessed for their potential equity impacts. This evaluation was co - created by Utilities staff and the consultant team, then vetted through a series of informat ional interviews with key staff members, members of the Climate Equity Committee, and five community leaders. The community leaders were identified as key connectors and experts who could provide insight on existing equity challenges in the City, on the be st practices for integrating equity into plans, and from the perspectives of equity priority communities. Table B-2. WEP update City staff engagement activities Focus Area Engagement Tactic Date WEP-Focused Staff Engagement: approximately 500 engaged WEP Road Shows WEP overview and kick-off presentations with at departmental all-staff meetings Municipal Indoor Water Use Facilitated focus group feedback collection by consultant facilitator 4/1/2024 Municipal Outdoor Water Use 3/21/2024 Municipal One Water and Conservation Opportunities, Including Municipal Operations, Distribution, and Stormwater 3/21/2024 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 100 Focus Area Engagement Tactic Date Land Use and Building Policies and Customer Impacts 4/1/2024 Informational Interviews with staff working on equity, climate, and sustainability topics 1:1 or small team interviews by consultant facilitator June 2024 Information sharing meetings with staff from departments and divisions including Parks, Operation Services, Engineering, Environmental Services, Water Resources, Water Treatment, Field Operations, Planning, Recreation, Forestry, Golf, Parks Planning, Natural Areas, Gardens on Spring Creek, Economic Health, Customer Care and Technology, Energy Services, Utilities Affordability Programs, and Social Sustainability Internal meetings to share information, seek collaboration opportunities, and align municipal efforts Summer 2024 State of the Water and Parks departmental meetings Internal meetings to learn about practices and challenges, seek collaboration opportunities, and align municipal efforts Spring 2024, Spring 2025 Municipal water use goal and strategy development (follow-up to facilitated focus groups) Meetings with key staff and managers for departments connected to WEP municipal efficiency strategies Summer – Fall 2024 Key Findings from WEP Engagement Seven primary research questions were used to guide feedback collection across all engagement tactics. Below is a summary of community member feedback as interpreted by the project team, organized by the seven questions. • What are the public’s top concerns around water efficiency, and how strongly are those concerns held? Will those concerns drive public action? o Long-term viability of Fort Collins’ water supply, especially given the changing climate and population growth. o Water scarcity and potential for rising water costs, which would exacerbate equity and access issues. o Financial cost of water efficiency upgrades, particularly around xeriscaping. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 101 o Threats to water quality, especially for mobile home park residents and with climate change. o The issues of scarcity and sustainability were nearly universal. o Some responded with desires to curtail population growth and development; or require much more stringent regulations on water use for new development. o Others expressed broader support for public action. • What water efficiency strategies (e.g., programs, incentives, policies, education) are the public most interested in? o Water efficient fixtures were the most mentioned incentive program followed by xeriscaping and water audits. o Education was a commonly mentioned strategy to promote water efficiency with the public. o Opportunities to tailor education and outreach for : landscapers as they are key players in guiding homeowners; HOAs that set policies for outdoor landscaping for their communities; homeowners and realtors to normalize xeriscaping and water-wise landscaping; and equity priority communities to promote participation in programs. • What are the public’s values and sentiments related to equity as it pertains to water efficiency and uses? o Wealthy residents and businesses can afford to pay fines or higher rates. o In contrast, low-income residents would struggle to pay for bills, fines, and necessary upgrades. o Landlords may pay water bills for their renters, which means tenants do not necessarily benefit from water efficiency efforts. o Low-income communities face higher leakage rates, older infrastructure, and less efficient fixtures and appliances. o Urban heat island effect and tree canopy coverage may suffer from water use restrictions, which would disproportionately impact equity priority communities. o Concern over the conflicting incentives between landlords and tenants, both residential and business. • What is the public’s appetite for mandates versus incentives? o Greater interest in regulating large businesses, public spaces, HOAs and the City’s operations. This was particularly strong in equity priority communities and young people. o More desire for incentives targeted at private residences, small businesses, and mobile home parks. • What are the gaps in the existing public outreach approach? o Low-income renters. o Spanish speaking community. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 102 o HOAs, landscaping professionals, and realtors are important groups to continue or begin engaging. • What are the potential drivers for individual action on water efficiency? o Increased transparency on City water efficiency efforts and major commercial users. o Understanding of the impact of individuals’ efficiency efforts. • What are effective methods for reaching both general and priority audiences? o Invest in building relationships and building in the time during engagement processes to listen to people’s concerns first. o Reframe engagement from an aspect of the planning process to long-term relationship-building work. (Climate Equity Committee) o Identify opportunities to streamline or leverage existing intervention points such as when business owners receive their business licenses. o Meeting community members at locations or times when they are already meeting and attending community events. o Engagement opportunities to continue building off including: ▪ Renewing Community Consultant contracts. ▪ Strengthening relationships with community groups. Suggestions for Future Engagement Utilities received many suggestions throughout the engagement process for opportunities to improve or build on its engagement efforts. Central to these recommendations is the idea of reframing engagement from an aspect of the planning process to long -term relationship-building work. Every engagement should be treated as an opportunity and building block for creating deeper relationships in community. There was a strong desire throughout Utilities’ engagement with equity priority communities for the City generally to center engagement and strategy development around their needs. Participants stressed the importance of identifying groups missing from previous efforts and developing ways to craft culturally relevant, accessible messaging and communications. To adapt a common refrain in public engagement, the community’s feedback suggests that simply “inviting them to the table” misses the opportunity to meet them at their own table. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 103 Appendix C: Conservation Strategies Water efficiency strategies were identified and selected following the process described in WEP Section 4. This process yielded a portfolio of both existing strategies that will be continued and opportunities for new strategies to gradually implement. In this WEP update, Utilities categorized water efficiency strategies based on the primary approaches, or “levers,” of impact: behavioral, infrastructure, economic, and regulatory.. These categories are similar, but not identical, to the SWSI Levels Framework (foundational activities, targeted technical assistance and incentives, ordinances and regulations, and educational activities) outlined in the CWCB’s Municipal Water Efficiency Plan Guidance Document. The SWSI level description for each strategy is listed to facilitate comparison to CWCB guidance. Current Strategies Supporting Goal 1 This section provides brief descriptions of the current Water Conservation program activities that staff intend to continue to make progress towards Goal 1: Reach 4% annual reduction in water use by 2040 to reduce risk of shortages . Additional information about these strategies is provided in WEP Table 4. Behavioral Community Education Programs (1977) Utilities conducts educational programs about Xeriscape landscaping, watering techniques and practices, fixture replacements, and general water efficiency. A daily Lawn Watering Guide is published on the City’s website during the watering season. Informati on is disseminated via bill inserts, bus benches, billboards, events, newspaper articles, TV and radio announcements, Utilities website information, social media, and more. The team also serves as technical experts to help commercial customers with water u se or billing questions. Displays are set up at several community events (SWSI Educational activity) Garden Party Community Event (2003) Annual one-day event with free classes, a native plant swap, and booths staffed by local professionals, non -profits and City staff promoting water-wise landscaping. Xeriscape Demonstration Garden (1986) Staff oversees maintenance of the City's Xeriscape Demonstration Garden and provides tours at organized events and upon request. Utilities is also partnering to support various demonstration gardens and other events at the Gardens on Spring Creek. (SWSI Educational activity) Conservation Equipment Giveaways (1990) Free efficiency kits with indoor and/or outdoor water-saving devices and information are offered periodically to customers during events. (SWSI Educational activity) 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 104 Student (K – 12) Education Programs (1977) Led by Utilities Community Engagement staff, presentations and hands -on activities are provided to school classes on water topics, including the history of water in Fort Collins, water use and efficiency, water chemistry and watersheds. (SWSI Educational a ctivity) Fix a Leak Week (2016) Campaign Fort Collins participates in Fix a Leak Week activities sponsored by the U.S. EPA’s WaterSense Program. Activities and promotions vary year -to-year and are conducted in partnership with Utilities Community Engagement staff. (SWSI Educational activity) Irrigation Assessments – Residential (1999) Free assessments are offered to homeowners to help them improve sprinkler system efficiency. Since 2024, this has been done in partnership with Resource Central. (SWSI Targeted Technical Assistance and Incentives activity) Irrigation Assessments – Commercial and HOA (2024) Assessments are offered to businesses and HOAs to help them improve sprinkler system efficiency. Since 2024, this has been done in partnership with Resource Central. (SWSI Targeted Technical Assistance and Incentives activity) Indoor Assessments – Commercial (2004) A free, whole facility energy and water assessment to help customers understand and manage utility costs, and identify savings opportunities. Indoor Assessments and Direct Installation – Residential (2007) Free inspection of home and installation of appropriate efficiency products based on a home's needs. Products may include showerheads, aerators, toilets and energy efficiency items. Since 2012, this has been done in partnership with Larimer County Conservation Corps. Direct Installation for Small Businesses and Multi-Unit Housing (2007) No-cost installation of low-flow aerators, pre-rinse spray valves, and showerheads. Water Reports – Residential (2014) and Commercial (2018) Customers receive customized reports that display their water use and compare it to either similar households (residential) or to historical use (commercial and a subset of residential). (SWSI Educational activity) Saving Water Hotline (2014) Community members can submit an online notification or call a phone hotline to repot leaks, flowing, or pooling water. Water Conservation staff respond to the notifications and work with customers to resolve the water waste concerns. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 105 Imagine a Day without Water Campaign (2021) Fort Collins participates in Imagine a Day Without Water activities sponsored by the U.S. Water Alliance Program. Activities and promotions vary year -to-year and are conducted in partnership with Utilities Community Engagement staff. (SWSI Educational acti vity) NoCo Bloom Articles and Advertisements (2016) Articles and advertisements focused on water-efficient landscape practices in a free three-times annually publication produced collaboratively between the City, Colorado State University, and Larimer County Extension. Article and advertisement content varies year -to-year. (SWSI Educational activity) Waterwise Professionals Network and Support (2016) This program bridges the community with local landscape and irrigation professionals who are well-versed in water-efficient practices, while also connecting these professionals to City programs, trainings, and resources. A filterable public webpage lists b usinesses that have attended the mandatory annual meeting, serving as a valuable resource that staff can direct customers to for guidance. Residential Water Budgets (2020) Water budgets based on occupancy, irrigable area, and weather provide customized water use targets to help single-unit and duplex customers understand and manage their water use. Residential water budgets are managed and distributed through the MyWater dat a portal. Water Use Estimator for Development (2022) Born out of cross-collaboration between Water and PDT staff at a Growing Water Smart workshop, this tool is used to estimate how much water a proposed development might use. The tool can be used during Development Review to support project design choices and decision-making that promotes water-wise development before development approval. Showerhead Swap (2024) The showerhead swap program allows customers to exchange qualifying used showerheads for free, new high-efficiency showerheads. This program was piloted in 2024 over 5 months. Water Conservation Annual Report (2012) The annual report provides a detailed overview of the impact of water the Water Conservation Division’s efficiency programs over the past year. It serves as a tool for accountability, keeping the community informed about progress toward water efficiency goals, challenges faced, and the direction for the future. The report is posted online in ADA-accessible format and available in print form at events. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 106 Infrastructure (Including Operations) Advanced Metering (2014) Commercial and multi -unit units have been metered for decades; the Utilities fully metered residential customers by 2003. The Utilities transitioned to advanced metering infrastructure (AMI) in 2014. The data resolution is hourly intervals for water. (SWSI Foundational activity) Monthly Billing with Detailed Rate Codes (2001) Customers are billed on in 30 -day increments according to the tiered rate structure and customer type. Billing data is connected to advanced metering infrastructure readings for each account. Customers can access their water use data through an online data portal and monthly paper or electronic bills. Staff have multiple methods to analyze customer use data by sector to support efficiency programming, while maintaining security of private customer information. (SWSI Foundational activity) Customer Data Portal (2014) This web-based portal was developed to provide customers near-real time access to their historical and current electric and water usage and costs. The portal also provides comparisons to the previous bill period, and illustrates which tier you are currently in. There are alert -based features that a customer can use to provide automatic notifications when they reach a certain usage level or cost level. A mobile version was launched in December 2014. (SWSI Foundational activity) Continuous Consumption Program (a.k.a. Leak Alerts, 2015) This program uses a commercial software program to identify and notify customers who have hourly water usage for 24 hours. Customers with the highest continuous flow rates are contacted to make them aware of the continuous consumption and the likely leak. S taff troubleshoots with the customer to try to find the source of continuous use. (SWSI Foundational activity) Economic Conservation -Oriented and Seasonal Rate Structures (2003) Utilities implements an efficiency-oriented rate structure for residential and commercial customers. On a monthly basis, Utilities charges a fixed base charge and, in most cases, a variable, tiered block rate based on volume of water used. There are 3 tiers for single and double-unit housing accounts, 2 tiers for commercial accounts, and 1 tier for multi -unit residences. Multi-unit residences and commercial taps have a seasonal rate increase from May to October when water use is higher due to irrigation. Current rates are posted online at fcgov.com/utilities. (SWSI Foundational activity) Conservation -Oriented Water Supply Requirement Fee for Commercial Water Taps (2022) The Water Supply Requirement (WSR) is a development fee collected to pay for the water necessary to serve a new or upsized, commercial water tap. The WSR is determined by calculating demand based on various factors depending on the property type, including business type, number of beds, landscape area, and more. In general, the WSR fee varies for 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 107 commercial water taps such that lower-water-use developments pay less, while higher-water- use developments pay more. Commercial Allotments and Excess Water Use Surcharge (1984) Commercial water accounts are each assigned an annual allotment - the volume of water a tap can use in a 12-month period before incurring an excess water use surcharge. The excess water use surcharge is a volumetric charge based on water used through the r emainder of a 12- month billing period once an account has exceeded the annual allotment. When appropriately sized, allotments have potential to serve as a valuable efficiency tool. Indoor Product Rebates – Residential (2010) Rebates for qualifying high -efficiency equipment including toilets, smart home monitors, and showerheads. The type and model of fixtures rebated changes over time based on water savings, availability, and interest Indoor Product Rebates – Commercial (2003) Rebates for qualifying high -efficiency equipment including toilets, urinals, and commercial kitchen and laundry appliances. The type and model of fixtures rebated changes over time based on water savings, availability, and interest. Xeriscape Incentive Program Rebates – Residential (2010) Residential accounts are eligible to receive a rebate for projects that reduce outdoor water demand on the property through landscape renovation. Xeriscape Incentive Program Rebates – Commercial (2020) Commercial accounts are eligible to receive a rebate for projects that reduce outdoor water demand on the property through landscape and irrigation renovation. Custom Rebates – Commercial (2011) Rebate offering for any upgrade that has a documented water savings compared to current process or equipment. E.g. Cooling tower conductivity control, car wash reuse, leak detection and repair, custom appliance replacement, etc. (SWSI Targeted Technical A ssistance and Incentives activity) Irrigation Equipment Rebates – Residential (2018) Irrigation equipment rebates are available to all customers, and incentivize the replacement of old equipment with new, more efficient technology. Rebates are issued for qualifying equipment including weather-based irrigation controllers, high-efficiency nozzles, drip irrigation conversions, rain sensors and more. Irrigation Equipment Rebates – Commercial (2019) Irrigation equipment rebates are available to all customers, and incentivize the replacement of old equipment with new, more efficient technology. Rebates are issued for qualifying equipment 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 108 including weather-based irrigation controllers, high-efficiency nozzles, drip irrigation conversions, rain sensors and more. Garden in a Box Discounts (2017) Through a partnership with Resource Central, customers receive discounts for professionally designed, regionally appropriate, water -wise garden kits. Xeriscape Grants (2024) Grant funding for outdoor water efficiency projects such as irrigation repairs or efficiency upgrades and low-water landscape installation Regulatory (Regulations and Ordinances) Wasting Water Ordinance (1917) Staff enforces the section of the City Code that prohibits wasting water. Wasting water complaints are investigated. Complaints are used as an education tool, but enforcement by ticketing is also an option. Building Codes and Plumbing Standards (1978, 2012, 2019, 2022) Historically, Water Conservation has recommended code updates and participated in and/or led update proposals. Conservation -related code elements include: All construction within the City of Fort Collins shall comply with adopted International codes, inclu ding but not limited to Building Code, Energy Conservation Code, Plumbing code, and all local amendments adopted for each. Included in local amendments are specifications for maximum flow rate and consumption for plumbing fixtures and fittings. In addition to historical efficiency-oriented code changes, active Water Conservation leadership and involvement is expected for implementation of recent efficiency-oriented code updates and upcoming proposals such as 2025 Plumbing code updates and alignment with future State-level legislation. (SWSI Regulations and Ordinances activity) Landscape, Irrigation and Soil Preparation Codes (1994, 2003, 2025) Historically, Water Conservation has recommended code updates and participated in and/or led update proposals. Conservation -related code elements include new developments and redevelopments on commercial properties require landscape and irrigation plans that comply with adopted Land Use Code. Requirements include efficient design of irrigation, dedicated irrigation to trees, an average gallon per square foot cap on outdoor water demand, and minimums for plant coverage and tree canopy. A rain shut-off device and a post-installation audit are required for commercial sprinkler systems. By City Code ordinance, all properties where areas are disturbed and proposed to hold plant material require soil loosening and soil amendment. In addition to historical efficiency-oriented code changes, active Water Conservation leadership and involvement is expected for implementation of recent efficiency - oriented code updates and upcoming proposals such as alignment with pending State -level legislation related to landscapes. Activities anticipated in coming years include actions related to 2025 Landscape, Irrigation, & Soil Code Amendments, Streetscape Standards, and Parkway Landscaping Regulations. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 109 Development Review includes Water Conservation Review of Irrigation Plans (2011) add description Parkway Landscaping Regulations (2013) Streetscape Standards detail standards for appropriate water -wise landscape designs in parkways and medians on all road types. Residential and commercial streetscape landscape plans require Development Review. Restrictive Covenants Ordinance (2003) City Code prohibits HOA covenants from banning the use of Xeriscape or requiring a percentage of landscape area to be planted with turf, if the homeowner owns the property and pays for the water that irrigates the landscape. Water Shortage Action Plan (2003, 2020) The Water Shortage Action Plan includes a comprehensive list of tactics and restrictions for customers to implement in the event of a water shortage. The WSAP also includes definitions of shortage levels and guidelines for the City Manager to declare a shortage or restrictions. Stormwater Criteria Manual, including Low Impact Development Criteria (2011, 2013, 2016, 2018) The City has stormwater and low impact development (LID) criteria, adopted by ordinance, that set out landscape design standards to manage stormwater, and which can encourage efficiency through practices such as mulching, native plants, and rain gardens. Graywater for Limited Water Reuse Ordinance (2022) Graywater (i.e., water used in a residential, commercial or industrial building that is collected after the first use and put to a second use) can be collected from certain indoor bathing and washing fixtures and use for toilet and urinal flushing. Water Adequacy Determination Regulations (2023) Water Adequacy Determination requires proof that new developments have secured sufficient water supply. Updates to the policy over time have further outlined the process as a part of the Development Review process. Limited supply and high cost of water resources have resulted in developers pursuing more creative ways to provide water to their proposed developments, particularly projects striving to provide affordable housing or the denser development p atterns called for in the City Plan. Planned New Strategies Supporting Goal 1 The following are descriptions of the new Water Conservation program activities identified for likely implementation in support of WEP Goal 1: Reach 4% annual reduction in water use by 2040 to reduce risk of shortages. Additional information about these strategies is provided in WEP Table 5. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 110 Behavioral High Bill Evaluations for Residential Customers (Targeted start in 2028) Identify and connect directly with residential customers with high water use. This strategy is about pathways for behavior change and communicating throughout the journey. (SWSI Targeted Technical Assistance and Incentives activity) Plumbing Assistance (Targeted start in 2028) For under resourced customers, a financial assistance program for plumbing services such as leak detection and repair, and high-efficiency appliance or fixture installation. This strategy also intends to provide access to a network of plumbers who are equipped to identify and repair leaks, install high-efficiency appliances, and align with Water Conservation's goals and resources. (SWSI Targeted Technical Assistance and Incentives activity) Wrap-around Support for Water Efficiency in Community Greenspaces or HOA and Large Turf Areas (Targeted start in 2028) A stepwise program to support HOAs and other large turf landscapes through irrigation education, irrigation equipment upgrades, turf conversions, and ongoing maintenance. (SWSI Targeted Technical Assistance and Incentives activity) Comprehensive Communications and Marketing Plan for Conservation Promotion (Targeted start in 2026) Comprehensive and cross-departmental approach to communication and marketing of efficiency strategies, programs, and education about water or water -adjacent topics. Sharing the progress made toward community and municipal water goals, including projects an d upgrades on City- owned properties, must be included in messaging. (SWSI Educational activity) Rental Tenants and Owners/ Managers Efficiency Outreach & Giveaways (Targeted start in 2027) Develop educational materials and resources for rental tenants and owners to increase water efficiency awareness and support effective water use practices across rental properties. Educational materials developed may include sample lease language, move -in efficiency checklists, suggestions for behavior changes to lower water use, information on how to find and read a water bill, and welcome packets that include leak detection kits and easy -to-install fixtures like high-efficiency showerheads and faucet aera tors. (SWSI Educational activity) Commercial Water Use Benchmarking (Targeted planning start in 2027) Water use benchmarks are standards or reference points used to measure and compare water consumption levels. They help to set goals for water efficiency and identify areas for improvement. Establishing water use benchmarks for indoor and outdoor consumptio n can drive efficiency efforts. A public-facing website would track and report water use for multi -unit housing and commercial buildings to promote transparency and accountability. City buildings could be used to pilot this strategy prior to general public application. (SWSI Educational activity) 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 111 Infrastructure (Including Operations) No new infrastructure or operations -based opportunities were selected. Regulatory (Regulations and Ordinances) Daily Sprinkler Watering Window (Targeted planning start in 2027) To reduce evaporation and water loss due to drift, implement a daily watering window that prohibits overhead irrigation between the hours of 10 a.m. and 6 p.m. Historically, daily watering windows have only been implemented as a water shortage response act ion. (SWSI Regulations and Ordinances activity) Examine Existing Land Use Regulations for Barriers, Conflicts to Water Efficiency (Targeted start in 2028) PDT and Water Conservation are working together to identify and improve Development Review processes, such as the minor amendment, that may hinder and make more challenging the approval of water-wise landscaping, landscape renovation projects on commercial properties and landscaping on right-of-way property. (SWSI Regulations and Ordinances activity) Economic Regular Evaluation of Conservation -oriented Rate Structures with Water Conservation Involvement (Targeted start in 2026) Utilities implements an efficiency-oriented rate structure. On a monthly basis, Utilities charges a fixed base charge and, in most cases, a variable, tiered block rate based on volume of water used. There are 3 tiers for single- and double-unit housing accounts, 2 tiers for commercial accounts, and 1 tier for multi-unit housing. Multi-unit housing and commercial taps face a seasonal rate increase from May to October when water use is higher due to irrigation. Water Conservation and Finance staff are committ ed to evaluating the rate structure to make sure the utility is striking the right balance between cost recovery, resource efficiency, and affordability. (SWSI Foundational activity) Design Assistance for New Development and Redevelopment (Targeted planning start in 2027) Financial and/or technical assistance to encourage more water efficient designs during the design phase of development. Also planned is better promotion of incentives and assistance before and during project development. (SWSI Targeted Technical Assistance and Incentives activity) Landscape / Xeriscape Incentive Program Grants (Targeted start in 2025) Grant funding for outdoor water efficiency projects such as irrigation repairs or efficiency upgrades and low-water landscape installation. (SWSI Targeted Technical Assistance and Incentives activity) On-Bill Financing for Efficiency Upgrades (Targeted planning start in 2027) This program supports customers who experience unexpected higher-cost water needs such as service line repairs or replacements. Customers who meet certain credit qualifications can 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 112 receive a multi-year loan and make payments through the Utilities billing system. (SWSI Targeted Technical Assistance and Incentives activity) Efficiency Strategies Evaluated but Not Selected for Implementation Some new efficiency activities received relatively high scores for one or more screening criterion but were not included in the final set of new strategies identified as highest priority for implementation over the time period of this WEP. These strategies are documented here to support future consideration if conditions change. These are listed in following table: Table C-1. New efficiency strategies evaluated but not currently planned Not Selected Fort Collins Utilities Conservation Activities SWSI Category Mechanism of Impact Reason for Not Implementing at this Time Submetering incentives and promotion Targeted Technical Assistance and Incentives Behavioral Low combined screening criteria score Land development ratings system Education Behavioral Low combined screening criteria score Landscape water budgets (update and expansion of discontinued program) Targeted Technical Assistance and Incentives Behavioral Low combined screening criteria score; will be considered as part of new commercial water benchmarking strategy Cooling tower management program Targeted Technical Assistance and Incentives Behavioral Low combined screening criteria score Current Activities and Best Practices for Managing Water Use on City - Owned Properties This section provides brief descriptions of best practices implemented by City of Fort Collins departments that staff intend to continue, and which will support lowering treated water demand (Goal 1) and/or building landscape resilience on City properties (Goal 2). Note that this list provides several examples but is not fully comprehensive of the many day-to-day best practices, 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 113 departmental policies, and operational decisions that guide City water use and landscape maintenance. Additional information about these strategies is provided in WEP Table 6. Reuse Plan (1985) Treated wastewater from the Drake Water Reclamation Facility is pumped to Rawhide Power Plant for landscaping and cooling water. Water Loss Auditing (1993) Annual audit and reporting of Utilities treatment and distribution system for water loss, also known as non-revenue water, following State House Bill 1051 requirements and the American Water Works Association M36 methodology . The audit documents and analyzed data about distribution line leaks, meter inaccuracies, and other physical losses or tracking inaccuracies . Backwash Water Recycling at Treatment Facility (2003) Backwash water recycling equipment at the water treatment facility treats backwash water and recycles it to the beginning of the treatment process. Water Main Survey (1993) Sonar equipment is used to listen for leaks in water main lines and to pinpoint their locations. Crews monitor water leaks on an ongoing basis, with a two -year cycle to survey all water mains. Catching leaks before they have surfaced saves water and costs of excavation and repairs and supports the wasting water ordinance. (SW SI Foundational activity) Growing Water Smart Workshop Participation (2018, 2024) Utilities and PDT staff have attended and participated collaboratively at Sonoran Institute’s Growing Water Smart Workshop in both 2018 and 2024. Cross-departmental action items emerged from those workshops, several of which are reflected in Current and Planned Land Use Activities, WEP Sections 3.3.1 and 3.3.2. Municipal Sustainability Adaptation Plan (2019) The 2019 Municipal Sustainability and Adaptation Plan is the employee roadmap to being a sustainable organization. The City aims to be sustainable and resilient to continue to provide world-class services and demonstrate excellence and innovation in daily work. With this plan, the City formally addresses climate adaptation and resilience, to prepare for the future. City Administrative Policies (2024) The City’s administrative policies include a section focused on water efficiency which sets out guidelines including metering and monitoring water use, report and resolve water waste and leaks, indoor water efficiency upgrades, placing a high priority on water eff iciency in landscaping, and operating irrigation systems for water efficiency. The policies recognize that there are City operations and facilities located in various water providers’ service areas within City limits, each with its own plans and requiremen ts. The policies state that, whenever feasible, City activity located outside of the City-governed Utilities water service area should also follow 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 114 Utilities guidelines and requirements, including but not limited to, the Water Efficiency Plan and Water Shortage Action Plan. Track Water Use Data for City Buildings and Properties (2009) The Operations Services department tracks and reports building utility usage (water, electricity, natural gas, and sewer). Prioritize Raw Water Sources for Irrigation of City Landscapes Raw water is used to irrigate the majority of the City’s parks, cemeteries, and golf courses , which lowers treatment and operations costs and lowers overall treated water demands . Irrigation Application Rates Based on Evapotranspiration and Irrigation Audits Continue using evapotranspiration to guide irrigation application rates on City parks, such that the irrigation rate is less than the water need based on measured evapotranspiration and precipitation; perform water audits on parks with an irrigation application rates that exceed evapotranspiration-based targets. Landscape Designs Follow Xeriscape Principles and Best Irrigation Practices Practices include minimizing high -water use turf grasses in areas other than those with high foot traffic and playing fields, incorporating smart controllers, and installing dedicated irrigation to trees. City-owned landscapes will also follow all municipal landscape and streetscape codes such as limits on nonfunctional turf and soil amendment requirements. Opportunities for Water Conservation, Landscape Resilience, and Land Use Planning/Development This section describes opportunities for new actions to lower the City’s treated water use (in support of Goal 1) and improve landscape resilience (in support of Goal 2), which were developed through collaborative staff discussions to align with existing needs, practices, and objectives. Additional information is provided in WEP Table 7. Increase Pace of Plumbing Retrofits in Municipal Buildings City best practices include replacing old plumbing fixtures with high-efficiency models when other changes are made. This strategy involves fast-tracking efficiency upgrades when possible to more quickly increase water efficiency savings and lower treated water use. Increased Pace of Distribution Line Leak Repair Water main lines are regularly inspected for potential leaks. This strategy involves fast-tracking leak repairs and line replacement for high-risk main line sections to lower physical water loss following treatment and before customer taps. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 115 Targeted Irrigation-Efficiency Upgrades on City-Owned Properties Aging or inefficient irrigation infrastructure will be updated or replaced on up to seven City- owned properties by 2040. This strategy is expected to improve landscape resilience and has potential to lower either treated or raw water use. Targeted Turf-to-Xeric Conversions on City-Owned Properties Non-functional, high-water-use turf will be removed and replaced with water-efficient landscapes on up to seven City-owned properties by 2040. This strategy is expected to improve landscape resilience and has potential to lower either treated or raw water use. Establish Regular Contact and Information Sharing between Water Providers and PDT Staff Following the Growing Water Smart Workshop in fall 2024, a team of staff including members from Utilities and PDT have committed to meeting quarterly for an indefinite amount of time to share data and department information, as well as make progress on action items identified at the workshop. One of those actions includes developing a half-day workshop in 2025 with the other water providers in Fort Collins to build better partnerships. Look For Opportunities to Expand Water Conservation’s Role in Development Review Process This strategy expands the role of Water Conservation during the Development Review process. Improvements to procedures for post-occupancy monitoring and enforcement include requesting funding to hire a Zoning Inspector for Water Conservation who would specialize in landscape design review and inspection and other water efficiency code requirements. Pending funding approval, the Water Conservation Inspector would serve as a designated representative included in the early planning stages of all large scale re sidential and non-residential development and redevelopment projects for the purpose of providing information about water efficiency advantages and opportunities. This could look like using the Water Wise Estimator Tool, promoting WSR incentives, or connecting developers with other technical assistance. Integrate Water into Strategic Plans and Policies PDT and Utilities staff are committed to working together to include water efficiency in strategic plans and policies. This includes but is not limited to elevating the importance of water in the next update to City Comprehensive Plan. Technical and Financial Support for City Efficiency Projects from Water Conservation The Utilities Water Conservation Division will allocate staff time and a portion of the annual budget to support water efficiency and landscape resilience project completion on City-owned properties, as well as water use data tracking and reporting, project planning, cross- departmental collaboration, and marketing to highlight the City’s efficiency activities and lessons learned for customer benefit. Align, Track, and Publicly Display Water Supply and Demand Data Including Municipal Uses Utilities and PDT are working together to identify different ways to track and present water supply and demand data to support conversations with leadership, elected officials, and the community, including data visualization for public consumption. This effort also priorit izes 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 116 presenting municipal water use publicly to increase visibility and transparency for water use on city-owned properties and progress toward municipal strategies in the WEP. Prioritize Dedicated Irrigation to Trees When landscape or irrigation changes are occurring on existing City landscapes or new designs, prioritize dedicated irrigation to trees separate from surrounding turf or other landscapes. Dedicated irrigation valves or zones allows for deeper watering of trees than the rest of the landscape requires. The City is shifting to dedicated irrigation to trees in anticipation of a warmer climate in the future. All public Capital Improvement Projects along streets and in new parks now include dedicated irrigation t o trees. This strategy is expected to improve landscape resilience and has potential to lower either treated or raw water use. Use City Properties to Pilot Efficiency Activities Staff will seek opportunities to pilot efficiency activities on City properties to contribute to City efficiency efforts and to test and refine strategies before customer participation. Areas of opportunity include testing commercial water use benchmarking on City -owned office, recreational, and industrial facilities, as well as irrigation and landscaping efficiency activities. Update to Municipal Sustainability Adaptation Plan Water Conservation staff will participate in the future update to the 2019 Municipal Sustainability and Adaptation Plan, which is the employee roadmap to being a sustainable organization. The City aims to be sustainable and resilient to continue to provide world-class services and demonstrate excellence and innovation in daily work. With this plan, the City formally addresses climate adaptation and resilience, to prepare for the future. Support One Water Efforts and Integrated Demand Management Approach Water Conservation staff will actively participate in collaborative, integrated One Water demand management activities and will seek opportunities to increase efficiency through operations. Discontinued Water Conservation Strategies Some efficiency activities have been discontinued over time. These are listed in following table: 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 117 Table C-2. Discontinued water conservation strategies Discontinued Activities Time Period Program was Active SWSI Category Mechanism of Impact Description Dishwasher rebates 2007 - 2018 Targeted Assistance & Incentives Economic Residential customers purchasing qualified ENERGY STAR ® dishwashers received a bill credit of $25 Allotment Management Program 2019 - 2024 Targeted Assistance & Incentives Economic Commercial customers with allotments undersized for their landscape could apply for a temporary waiver from the Excess Water Use surcharge while renovation projects to permanently lower outdoor water demand were completed. Landscape water budgets for commercial customers 2018 - 2022 Targeted Assistance & Incentives Behavioral Participants with at least one commercial water tap received reports comparing actual landscape water use to the estimated landscape water budget developed based on site visit data collection. Off by October irrigation campaign 2021 - 2023 Educational Behavioral Campaign targeted toward residential customers; customers who pledged to turn off irrigation by Oct. 1 were eligible for a $50 credit on their next utilities bill. Hotel and restaurant efficiency materials 2003 - 2014 Educational Behavioral A three-card set available for hotels and other commercial customers to inform guests about the importance of water conservation to our area and to encourage the reuse of towels and linens. Watershed tours 2012 - 2019 Educational Behavioral Educational bus tours of the Utilities’ Cache la Poudre watershed; involves information about drinking water, protection of water resources, water quality, and managing urban watersheds. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 118 Discontinued Activities Time Period Program was Active SWSI Category Mechanism of Impact Description Online water use calculator 2012 - YEAR Educational Behavioral Customers could use an online calculator with their household parameters and historic water consumption to identify ways to improve efficiency and reduce use. Home efficiency loans, Zero Interest Loans for Conservation Help 2010 - 2016 Technical Assistance and Incentives Economic Program for residential customers that offered a low cost, no -money-down financing option for up to 20 years. Loans were repaid by the customer through their monthly utility bill. Children’s Water Festival 1992 - 2022 Educational Behavioral Festival geared towards children in grades 3-5 in which presenters and exhibitors led activities and games for children to learn about watershed health and sustainability. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 119 Appendix D: Public Comments on Draft WEP CWCB requires a public comment period of at least sixty days for the draft WEP. Public comments on the draft WEP were received from April XX – May XX, 2025. During this time, the draft WEP was posted online and community members could submit comments via an online form. Although the draft was prepared in English only, both the draft d ocument and online comment form could be translated via Google Translate. Community members could also request a mailed printed version of the draft WEP and comment form. PLACEHOLDER: Summarize public comments received and response approach. 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 120 Appendix E: Glossary Acre-Foot or Acre-Feet (AF): Volume of water equal to about 326,000 gallons; one acre-foot can supply around three to four single-unit homes in Fort Collins per year Active Capacity: Usable capacity of a reservoir for storage and regulation of inflows and releases that does not include any capacity below the reservoir’s lowest outlet (which is known as dead capacity/pool) Allotment: The volume of water a tap can use in a 12 -month period (Dec. 1 – Nov. 30) before incurring an excess water use surcharge. Allotments only apply to non -residential taps. Carryover: Ability to save water in storage for use at a later time ; often used in reference to storage Climate Change: Long-term shifts in weather patterns including rising temperatures, increased frequency and intensity of extreme events, and changes in precipitation patterns Colorado-Big Thompson (C-BT) Project: Bureau of Reclamation project that brings water from the Colorado River basin to the east side of the continental divide via a system of tunnels and reservoirs; operated by Northern Water Conservation : Water savings through behavior (e.g., choosing to take a shorter shower). For simplicity and consistency with the division name, the term “efficiency” is used throughout this WEP to refer to both behavioral and technology -based water demand management; however, in practice, efficiency generally refers to technology -based solutions (e.g., a high -efficiency showerhead), while efficiency focuses on the water savings through behavior (e.g., choosing to take a shorter shower). Efficiency Strategies: Actions such as policies, programs, incentives, and education that promote water efficiency Demand Management: Extension of water supplies through activities that reduce water demands, lower losses and inefficiencies, or substitute alternative supplies such as reuse. Direct Flow Right: Water rights under prior appropriation taken directly from the surface stream and used immediately for beneficial use. Drought: Period of below average runoff that can last one or more years and is often measured by its duration, average annual shortage and cumulative deficit below the average . Drought Criterion: Criterion adopted in the current WSDMP that defines the level of risk for the City’s water supply system. The drought criterion states that in a 1 -in-50 year drought the 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 121 Utilities should be able to meet the planning demand level. A 1-in-50 drought corresponds to a dry period that is likely to occur, on average, once every 50 years . Efficiency: Water savings through technology-based solutions (e.g., a high-efficiency showerhead) Evapotranspiration (ET): Water lost from the soil through evaporation from the soil surface and transpiration from the leaves of the plant; affected by temperature, relative humidity, wind and air movement, soil moisture availability, and type s of plant Firm Yield: Measure of the ability of a water supply system to meet water demands through a series of drought years Growth Management Area (GMA): Planned boundary of the City of Fort Collins’ future city limits Gallons per Capita per Day (GPCD): Measurement of municipal water use; for Utilities, GPCD is calculated based on the total annual treated water produced at the Water Treatment Facility for use by all Utilities water customers (minus large contractual customers and other sales or exchange agreements) divided by the estimated population of the Utilities service area and 365 days Infrastructure Leak Index (ILI): Ratio that compares the water loss volume to the unavoidable annual real losses for a system. A ratio of 1.0 indicates that the utility has reduced losses to the lowest level theoretically possible, given its annual average water pressure. Light Detection and Ranging (LiDAR): Remote sensing technology that can be used in large - scale landscape analysis Northern Colorado Water Conservancy District (Northern Water): Organization that maintains the Colorado-Big Thompson (C-BT) Project and several other regional water projects North Poudre Irrigation Company (NPIC): Irrigation company that supplies water to farmers north of Fort Collins; currently owns all water stored in Halligan Reservoir Planning Demand Level: Reference water demand used for water supply planning purposes Return Flow Obligation (RFO): Legal requirement to mimic the historical return of water to a river basin after the official water use has been changed in court Senior Water Rights: Water rights that have high priority in a river basin relative to Colorado’s prior appropriation system Storage Reserve Factor (SRF): Commonly-used engineering principle in designing water supply systems to address short-term supply interruptions; the current SRF from the WSDMP 2025 Water Efficiency Plan DRAFT April 2025 Water Efficiency Plan April 2025 | 122 mandates having 20 percent of annual demands in storage through a 1-in-50 drought, which equates to about 3.5 months of winter (indoor) demands or 1.5 month of summer demands Data Validity Score: Unitless measurement indicating confidence in the audit input data Treatable Yield: Amount of water that can be diverted each year after deductions from legal, natural, and operational factors Water Loss/Connection/Day: Metric used to scale total apparent and real losses based on accounts served; does not indicate an actual loss of water at an individual tap Water Rights Portfolio : Collection of water rights owned by a water provider Water Supply and Demand Management Policy (WSDMP): Document that guides Utilities’ efforts in balancing its water resources Water Supply Requirement (WSR): Condition set by Utilities for new development; developers must provide water rights or cash-in-lieu of water rights to support the water needs of their developments Winter Quarterly Average (WQA): Average of water demands in the winter months (December – February) Yield: Amount of water that is produced from a water right NRAB 2025 Work Plan The Natural Resources Advisory Board serves as an advisor to the Fort Collins City Council regarding sustainability policy and programs to achieve the goals and visionary "Big Moves"for Our Climate Future.This board advises on many aspects of community resilience and sustainability with a focus on water quality and availability for fish,wildlife and people,greenhouse gas mitigation,waste reduction and recycling,sustainable behavior change,and supporting the City's commitment to environmental justice. With an understanding that environmental processes (e.g.,photosynthesis,the water cycle,etc.)are the building blocks of life and that human behaviors are leading to an expanding human footprint and accelerating climate change effects on our natural and social environments,the NRAB works to ensure the sustainability of the Fort Collins community.Utilizing the perspective that the natural environment provides life sustaining services,which is not exclusive to human life,the NRAB prioritizes sustaining ecosystem health and function,as well as building social resilience,to maximize positive systems-level impacts in our approaches and recommendations.The NRAB is particularly interested in and supportive of programs and initiatives that recognize: ●the interconnectedness of social and ecological systems and taking bold action to prioritize environmental health, ●the importance of identifying community vulnerabilities and implementing approaches to increase the capacity to adapt to change, ●and that inequity acts as a driver of climate change. To address these priorities,the NRAB will also collaborate with other boards by actively engaging in joint board initiatives to encourage the goals of high functioning government and high impact civic engagement as they pertain to the natural resource management challenges and opportunities faced by the community. Regarding those challenges and opportunities,NRAB has identified the following areas of specific interest in 2025,with an overall view of integrating the principles of sustainability in each target area: ●City Planning ○City Council Priority #8:Advance a 15-minute city by accelerating our shift to active modes ○OCF Big Move:Live,Work and Play Nearby ○Nature in the City ○Land Use Code Updates -Phase 2 ●Climate Change and Sustainability ○City Council Priority #6:Reduce climate pollution and air pollution through best practices,emphasizing electrification ○OCF Big Move:Climate Resilient Community ○OCF Big Move:Electric Cars and Fleets ○OCF Big Move:Efficient,Emissions Free Buildings ○OCF Big Move:100%Renewable Electricity ○OCF Big Move:Local,Affordable and Healthy Food ○Urban Agriculture Promotion ●Equity and Environmental Justice ○Public Health ○Oil and Gas /Well Abandonment and Remediation ○Issues of Access ●Waste Reduction and Recycling 3 ○City Council Priority #5:Accelerate zero waste infrastructure and policies ○OCF Big Move:Zero Waste Economy ○OCF Big Move:Zero Waste Neighborhoods ○Circular Economy ○Regional Wasteshed Matters ●Water Resources and Quality ○City Council Priority #7:Protect community water systems in an integrated way to ensure resilient water resources and healthy watersheds ○Halligan Reservoir ○River Health Assessment ○Water Efficiency Plan ●Wildlife and Forestry ○OCF Big Move:Healthy Natural Spaces ○Resilient Urban Forest ○Night Sky Protection and Outdoor Lighting Requirements ○Monarch Butterfly Habitat Conservation ○Impact of City Projects on Natural World 4 NRAB has identified the following areas of specific interest in 2024, with an overall view of integrating the principles of sustainability in each target area: Our Climate Future Water Resources Waste Reduction and Recycling Night Sky Protection and Outdoor Lighting Requirements Rights of Nature for Cache la Poudre River Equity and Environmental Justice 15-Minute City Concept Priority Transportation Planning Resilient Urban Forest Circular Economy Nature in the City Local Agriculture Oil and Gas NATURAL RESOURCES ADVISORY BOARD The Natural Resources Advisory Board (NRAB) serves as an advisor to the Fort Collins City Council regarding sustainability policy and programs to achieve the goals and visionary "Big Moves" for Our Climate Future. This board advises on many aspects of community resilience and sustainability with a focus on water quality and availability for fish, wildlife and people, greenhouse gas mitigation, waste reduction and recycling, sustainable behavior change, and supporting the City's commitment to environmental justice. Scan for more info. 1745 Hoffman Mill Road PO Box 580, Fort Collins, CO 80522-0580 1 MEMORANDUM Date: May 21, 2025 To: Natural Resources Advisory Board From: Julia Feder, Conservation and Stewardship Planning Manager Kelly Smith, Senior Environmental Planner Subject: Natural Areas Strategic Framework Recommendation Summary The Natural Areas Strategic Framework serves as a systemwide guide for Natural Areas planning and management over the next 10-20 years. It updates the vision, values, and goals that provide the foundation for tactical and action-oriented planning that occurs through Management Zone Updates, while aligning with the City’s broader values and strategic policies. As a follow up to the March 12, 2025 NRAB meeting, this memo provides an overview of feedback received on the draft plan and summarizes changes made to the final plan. Overview of Draft Plan Engagement The Natural Areas Strategic Framework draft was available for public comment from February 18-March 31, 2025. The public could access and comment on the plan via the Our City website. Staff also promoted public review through the Natural Areas e-news, via social media, and participation in community events such as Winter Bike to Work Day. In addition, staff gathered targeted feedback from boards and commissions including the Land Conservation and Stewardship Board, Water Commission, Natural Resource Advisory Board, Air Quality Advisory Board, and the Active Modes Advisory Board. Staff notified all community members that supported previous engagement efforts, including focus group and technical advisory committee members, as well as representatives from partner City departments, regional agencies, and aligned partner organizations. These efforts resulted in: • More than 1,200 visits to the Natural Areas Strategic Framework webpage on Our City • More than 500 clicks to view the Strategic Framework • Approximately 50 detailed comments and suggestions Feedback Themes Overall, commenters expressed strong support for the draft, describing it as comprehensive, engaging, and reflective of the department’s priorities and vision. Feedback broadly addressed key themes such as conservation values, the balance between resource protection and visitor use, and how the framework would inform future planning and project work. The table below summarizes major themes and how staff addressed them in the final plan: Feedback Theme Updates to final plan 2 grammar updates Edits to wording made Desire to see more actionable items described in plan Conservation and Stewardship planning process, and the relationship between the Strategic Framework and Management Zone Updates measurable outcomes track progress and project plans other City priorities and plans cross-City priorities and plans Requests for specificity around conservation values drive conservation work including habitat protection, cultural resources, agriculture, and access “recreation” appear more frequently in the framework language related to trail connectivity and human access to reflect a focus on connecting the community with nature Next Steps NRAB may make a recommendation to City Council in advance of the July 1, 2025, City Council meeting to adopt the Natural Areas Strategic Framework.